Dci Donor Services Jobs in Usa

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

• Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
• Ability to develop and provide EEO training.
• Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
• Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
• Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
• Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Client Service Representative

Location: Novato, CA (Onsite)

Employment Type: Direct Hire

Industry: Financial Services

About the Company

Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.

Position Overview

The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.

The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.

Key Responsibilities

• Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
• Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
• Assist with client onboarding, account updates, and service requests
• Coordinate electronic document processing, including e‐signatures and compliance documentation
• Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
• Collaborate with internal team members to update and process client account changes
• Handle client inquiries and concerns with professionalism, initiative, and discretion
• Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation

Qualifications & Skills

• Previous experience in client service, administrative support, or account management
• Experience in wealth management, financial services, or private client environments strongly preferred
• Proficiency with CRM systems; Redtail CRM experience highly desirable
• Strong organizational and time‐management skills with the ability to prioritize effectively
• Excellent verbal and written communication skills with a strong customer‐service mindset
• High level of professionalism, discretion, and attention to detail
• Ability to work independently while collaborating in a team‐oriented office environment
• Familiarity with financial industry compliance standards is a plus

The Family Services Coordinator supports the mission, goals and values of the OPO by screening and evaluating potential donors. The Family Services Coordinator is responsible for working with families to provide information regarding donation opportunities, obtaining authorization per OPO standards, conducting a comprehensive medical and social history, and providing bereavement support to families and hospital staff throughout the donation process.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

· Performs responsibilities of position and promotes teamwork and a professional working environment.

· Responds to donor referral notifications via telephone within 20 minutes.

· Responds on-site to all potential organ donors within 90 minutes unless prior approval is given by the Administrator on call to respond beyond 90 minutes.

· Collects clinical information to determine donor suitability in collaboration with the Administrator on call.

· Discusses donation options with potential donor next-of-kin or family with knowledge about organ, eye, and tissue donation per hospital guidelines.

· Works in close collaboration with hospital and other OPO staff to evaluate and determine the best time to offer families the opportunity for donation.

· Assists donor families to accept death as described by the primary care physician.

· Provides initial aftercare support, utilizes community resources to assist grieving families.

· Provides referral responder coverage for hospitals and provides back-up as needed.

· Ability to serve on a call schedule, with flexibility, for extended hours (can require day and night hours).

· Work with families to obtain authorization for donation; obtain and document accurate med/social history.

· Assists with Donation after Cardiac Death (DCD) cases as assigned.

· Works with hospitals to increase hospital personnel responsiveness to potential organ and tissue donation cases by developing effective relationships with key personnel.

· Assists in the coordination of Donor Remembrance Ceremony.

· Collaborates with the Aftercare Coordinator and the Aftercare process.

· Actively participates in hospital and public education programs as directed.

· Assists with chart review and data collection as needed.

· Assists with survey/accreditation maintenance.

· Assists in the training and development of the Family Services department.

· Assists with community education and support through community service events.

· Meets or exceeds performance metrics for the OPO’s Family Services department.

· Collaborates and coordinates with other OPO departments.

· Other duties assigned.

· Employees must adhere to and remain in full compliance with the OPO’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

Requirements

SKILLS & ABILITIES

Education: Bachelor's Degree (four-year college or university) preferred; relevant work experience may be substituted for academic requirements. Experience: Three to five years health care related experience preferred (Hospice care, bereavement counseling and other helping professions, or training and experience relevant to this position). Two years of OPO related experience preferred.

Computer Skills: Working knowledge of MS Office programs

Certificates & Licenses: RN, LPN; Certification from AATB, EBAA, or ABTC preferred

Other Requirements: Ability to work empathetically, compassionately, and professionally with families in crisis. Strong interest in transplantation and organ procurement and the sincere desire to be a frontline team member of an organization whose mission is to increase organ donation. Required to travel by personal auto to meet all of the duties and responsibilities of the position.

ABOUT THE COLLEGE 

Palo Verde College is a publicly supported 2-year college located in the beautiful Southeastern California desert. Yearly enrollment is approximately 7,000 students (full and part-time).

Palo Verde Community College is an Equal Opportunity Employer and is committed to providing an educational environment which affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. At Palo Verde College, we value every team member?s contribution in achieving the mission of providing excellent educational programs and services that contribute to the success of our students and the vitality of the community we serve. We are looking for individuals who enjoy working collaboratively in an environment of diversity, culture, thinking, and learning.  

Palo Verde College is designated as a Hispanic-Serving Institution (HSI) and proudly offers many programs to serve and support our diverse student body. College faculty are expected to be willing to utilize different learning and teaching methods appropriate to the students they serve. Palo Verde College expands access to higher education and learning opportunities by providing education via  in person, online,  correspondence education, hybrid classes, and interactive television (ITV) modalities. Further information on the College's distance education programs can be found in the College Catalog. In addition, Palo Verde College is committed to serving students who have been impacted by the criminal justice system through education. Resources for teaching classes for incarcerated or formerly incarcerated students are available through the Rising Scholar Network.

LOCATION

Palo Verde College is located in the City of Blythe at one of the busiest entrance points to California. The college is located in a desert oasis adjacent to the beautiful Colorado River and the Palo Verde Valley.  Blythe, and the fertile Palo Verde Valley, is primarily a farming and ranching area. Boating, fishing and hunting attract many tourists.  The Palo Verde Valley is centrally located between Phoenix and Los Angeles, Las Vegas and the Mexican border. The valley?s great climate, with more than 350 days of sunshine and mild winters, attracts thousands of winter visitors every year.

Under the supervision of the Director of Marketing and Advancement Services, or designee, the Advancement Services Specialist provides creative, logistical, and technical support for marketing campaigns, fundraising activities, donor relations, graphic design, event coordination, and scholarship programming. The Advancement Services Specialist provides specialized support in promoting the College and the PVC Foundation?s mission, advancing equity and inclusion, and enhancing institutional visibility through creative content development, data integrity, and community engagement.

DUTIES AND RESPONSIBILITIES:

1. Develops and supports inclusive marketing and fundraising efforts that celebrate student diversity, promotes access to scholarships, and build authentic engagement with donors, alumni, and the broader community, 
2. Provides logistical and creative support for advancement efforts such as fundraising, annual giving, alumni engagement, grant support, and planned giving communications. 
3. Responsible for logging gifts, preparing donor receipts and acknowledgment letters, validating submitted donor records, creating pledges, and reminders.
4. Assists with annual solicitations and tracking of scholarship renewals; communicates scholarship deadlines, criteria, and award information clearly to students, families, and campus partners; coordinates and tracks scholarship applications and awards.
5. Coordinates Foundation presence at annual ceremonies; serves as a liaison with the PVC Foundation; assists in the preparation of agenda items for the Foundation Board of Directors meetings; attends Foundation meetings and serves as official recorder.
6. Creates and implement innovative marketing strategies that resonate with the college?s core vision, mission and values; conceptualizes and creates original and innovative components of design projects; design marketing materials and visual content using graphic design tools. 
7. Assists in providing technical information concerning the college?s brand identity and conducting publication reviews for spelling, grammar and appropriate application of graphic elements; supports the development and implementation of branding strategies and templates for district wide marketing.
8. Designs trademarks, logos, and illustrations; advises stakeholders regarding the application and use of graphics and exhibits.
9. Coordinates with other departments for timely updates to the District?s College Foundation, scholarship, and alumni website; assists in editing District wide content for accuracy and brand consistency.
10. Maintains department files, forms, and records; proofreads, edits, provides feedback, content and creative direction for material including college publications, special event marketing, photos, videos, and branding guides. 
11. Provides information to students, staff, faculty, donors, external constituencies, alumni, other public and regulatory agencies, community groups, the business community, and the general public.
12. Provides graphic design assistance to other departments as requested by the assigned administrator.
13. Coordinates the development of videos, testimonials, and stories that highlight student success,
14. Responsible for the District?s social media accounts; researches industry trends and pitches new content ideas; assists with monitoring campaign performance and tracking essential metrics. 
15. Supports crisis communication efforts.
16. Assists in taking photographs for district activities and events.
17. Assists in coordinating and supporting annual Foundation financial audit; provides lists of requested transactions, report back-ups and balance queries.
18. Handles confidential and sensitive issues with discretion.
19. Proofreads and verifies Foundation, scholarships, and budgetary data from all sources, including content for solicitations, marketing, and web materials.
20. Conducts thorough market research to identify trends, opportunities, and target audiences; processes and prepares a variety of documents, materials, and records according to established procedures and practices.
21. Responsible for district mascot program, including recruiting and training student performers, scheduling appearances, and maintaining costume.
22. Coordinates related special projects as assigned.
23. Reviews budget and projections with assigned administrator; processes marketing and advancement-related purchase requests; monitors and maintains inventory of office supplies, promotional items and advancement materials.
24. Attends meeting and trainings workshops as required; presents at orientations, workshops, and meetings. 
25. Represents the college and programs at regional and statewide meetings, workshops, and professional development activities
26. Exhibits an equity-minded focus, responsiveness, and sensitivity to support an inclusive learning environment.  
27. Demonstrates a strong commitment to diversity, equity, inclusion, and accessibility principles in all aspects of job performance; actively promotes and creates a welcoming and inclusive environment. 
28. Participates in professional development activities, and other related committees or workgroups.
29. Performs other related duties as assigned.

KNOWLEDGE AND ABILITIES

1. Principles and practices of fundraising, donor stewardship, and scholarship management.
2. Marketing principles, techniques, and best practices in higher education.
3. Graphic design principles and software tools.
4. Social media platforms and digital content strategies.
5. Website content management systems
6. Office productivity software (MS Office Suite: Word, Excel, Outlook, PowerPoint).
7. Marketing and branding best practices in higher education.
8. Web and social media content creation and management.
9. Communication strategies for diverse and multilingual communities.
10. Database management and CRM systems.
11. Scholarship programs and financial aid processes.
12. Event planning and logistics coordination.

1. Understand District organization, operations, policies, and objectives
2. Communicate effectively, both orally and in writing, with diverse audiences
3. Manage multiple projects and deadlines with attention to detail.
4. Work independently and collaboratively in a fast-paced environment.
5. Exercise discretion in handling sensitive and confidential information.
6. Provide excellent customer service to internal and external stakeholders.
7. Represent the District positively in community and donor-facing settings.
8. Create inclusive, visually engaging marketing material
9. Interpret and apply college policies, procedures, and regulations.
10. Support and promote the mission of the College and Foundation through culturally responsive practices.
11. Analyze situations accurately and adopt an effective course of action.
12. Operate modern office equipment including specialized software applications.

1. Associate?s Degree from an accredited institution or the equivalent.
2. Two (2) years related work experience in fundraising, marketing, communications, graphic design or related field. 
3. Type at 40 wpm.
4. Passage of the District?s clerical skills test.
5. Sensitivity to and understanding of the diverse academic, ethnic, racial, age, national origin, religious, gender, sexual orientation, socio-economic, disabilities, and cultural backgrounds of community college students.

SUBSTITUTION POLICY 

Substitutions for meeting the minimum qualifications are allowed for this job posting. Substitutions are allowed for education and professional experience.  Substitutions will be processed as follows:
Education:

1. 24 semester units equates to one (1) year of college level course work; OR
   • One (1) year of professional experience
2. 48 semester units equates to two (2) years of college level course work; OR
   • An Associate?s degree; OR
   • Two (2) years of professional experience
3. 96 semester units equates to four (4) years of college level course work; OR
   • A Bachelor?s degree; OR
   • Four (4) years of professional experience

Professional Experience:

1. One (1) year of professional experience equates to 24 semester units of college level course work
2. Two (2) years of professional experience equates to 48 semester units of college level course work; OR
   • An Associate?s degree
3. Four (4) years of professional experience equates to 96 semester units of college level course work; OR
   • A Bachelor?s degree

1. Bachelor?s Degree from an accredited institution.
2. Experience in community development and grant management.
3. Demonstrated experience with Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign), Canva, and other tools used for professional marketing and graphic design.

1. The physical demands and work environment are typical of an administrative job in an onsite, remote, or hybrid office environment.
2. The incumbent must be able to perform the essential functions of the job, with or with out a reasonable accommodation.
3. This position may conduct routine visits to all service locations, including California Department of Corrections and Rehabilitation (CDCR) facilities, local high schools, and PVC?s Needles Center and Child Development Center.

1. This is a 12-month full time classified position. May include evening and weekend duty.
2. Row 13 on the classified salary schedule.
3. The District offers an attractive package of fringe benefits including medical, prescription,dental, vision and life insurance as accorded per CSEA agreement.

APPLICATION PROCESS

Our employment online application process is designed to assist the search committee in evaluating whether or not you possess the required knowledge and skills for the position for which you are applying. Job-related information from all applicants will be evaluated to identify those best qualified.  Only the best-qualified applicants will be selected for testing and further consideration.  Therefore, the online application must be completed to allow a comprehensive review and evaluation.  Failure to complete the online application (and supplemental material, when required) will constitute failure to comply with the selection process and the application will be rejected.

1. To guarantee consideration, a completed application and any other required material listed, must be submitted with the online application by the published closing date.
2. Applications are only accepted for positions currently open for recruitment.
3. Meeting minimum requirements does not guarantee you an interview.
4. Current employees who are applying for a position should be aware that material from their personnel files will not be included as part of the application packet, and they should provide information on past and present employment in the same degree of detail as any other candidate.
5. Applicants wishing to apply for more than one position must submit a separate application and required materials for each position.
6. Legible photocopies of documents will only be accepted.
7. Travel costs related to the interview process will be borne solely by the candidate.
8. Please read the job announcement/description carefully to ensure your background and education meet the requirements of the position
9. The selection process may also include practical exercise (i.e., training demonstration and/or other written, technical manipulative, or simulation exercises), or skilled testing to evaluate candidates? qualifications.
10. Applicants with foreign transcripts must be evaluated by an Accredited United States Institution, please see the approved organizations listed in the following link: ?sfvrsn=bb4f6e6a_6  or the National Association of Credential Evaluation Services link: 

REQUIRED DOCUMENTS

Cover Letter

Resume

Diversity Statement

Copies of Transcripts (Must show all work completed and the conferral date of the degree. If hired original transcripts must be submitted)

Six References (3 Professional and 3 Personal)

Professional Licenses (If applicable)

Recommended: Typing Certificate

PI283164997

**Description**

Job Title: Customer Service Associate

Pay Rate: Our starting pay ranges from $17.15 to $22.60 depending on job duty/position.

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans

Comprehensive coverage (medical/dental/vision) at a reasonable cost

Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

Sick Pay

Vacation Pay - Approximately 1-2 weeks

6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts

Up to 50% off store merchandise

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance

Retirement Plan

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

Performance Merit Increases

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are \"Thrift Proud.\" It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud .

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Savers is an E-Verify employer

24034 104th Avenue SE, Kent, WA 98030