Data Analyst Jobs in Usa

9,119 positions found — Page 9

Customer Excellence Sr Analyst
✦ New
Salary not disclosed
Sandy Springs 1 day ago
Customer Experience Sr.

Analyst Sandy Springs, GA- HYBRID 12 Months Pay: $25 per hour Job Overview The Customer Experience Sr.

Analyst supports the Client Customer Care Center by analyzing customer sentiment, CSAT scores, and Voice-of-Customer (VOC) feedback to identify trends and improvement opportunities across Customer Care Center operations.

This role turns raw customer data into clear, actionable insights that guide cross-functional decisions and help elevate the overall customer experience.

The Sr.

Analyst acts as a key insights partner producing thoughtful analysis, compelling storytelling, and proactive recommendations that enhance both strategic planning and day-to-day operations.

Overall Deliverables This content should not be construed as an exhaustive list of responsibilities or requirements.

Employees may be required to perform other job-related responsibilities to help the department achieve its goals.

Responsibilities Customer Experience Insights & Analysis: Analyze CSAT, NPS, and customer sentiment data across Roadside and CCC operations.

Conduct text analytics, tagging, and VOC theme identification to surface customer pain points and service opportunities.

Perform deep-dive assessments comparing Roadside vs.

CCC experience drivers.

Identify journey bottlenecks and operational friction points impacting customer satisfaction.

Monitor trends in closed-loop feedback to highlight systemic issues or areas requiring stakeholder alignment.

Reporting & Executive Communication: Develop weekly and monthly insights dashboards and summary reports in Power BI.

Build executive-ready narratives that connect customer sentiment to operational behavior.

Present insights to leadership in clear, concise, and visually compelling formats.

Cross-Functional Partnership: The Sr.

Analyst will identify and share relevant customer insights with: Parts Engineering Services After-Sales Business Development (ASBD) This includes Highlighting product, parts, or engineering-related dissatisfaction themes.

Supporting root cause analysis beyond CCC operations.

Flagging recurring systemic breakdowns affecting service and retention.

Tools & Platforms: Use Power BI, Medallia, Genesys, Copilot, Salesforce, and internal MBUSA systems to gather, analyze, and visualize data.

Maintain data accuracy and integrity across reporting sources.

Support forecasting, predictive trending, or ad-hoc analysis based on business needs.

Qualifications Required Bachelors degree in Business, Analytics, Communications, Psychology, or equivalent experience.

24 years of experience in customer experience analytics, business analysis, call-center insights, or a related field.

Proficiency in Power BI, Microsoft Copilot & AI-enabled tools Experience with Medallia, Salesforce, or similar CX platforms.

Strong analytical abilities with an ability to simplify complexity.

Excellent written and verbal communication skills.

Strong organizational skills and ability to prioritize in a fast-paced environment.

Demonstrated ability to work collaboratively and influence cross-functional partners.

Preferred Experience in automotive, luxury, or high-expectation customer service environments.

Familiarity with predictive analytics or VOC methodology.

Experience with call center operations or roadside assistance operations.

Knowledge of journey mapping or service design principles.

Competencies Customer-centric mindset Analytical and detail-oriented Insight storytelling & executive communication Collaborative partnership Continuous improvement focus Strong data literacy
Not Specified
Business Systems Analyst/ IVR Analyst
Salary not disclosed
Newark, NJ 4 days ago
Job Title: Business Systems Analyst/ IVR Analyst

Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)

Duration: 12 Months

Job Description:

We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.

Key Responsibilities:

* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.

* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.

* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.

* Develop actionable business intelligence and analytics to drive decision-making.

* Lead ongoing reviews of business processes and developing optimization strategies.

* Develop and implement data governance, data management, and data quality program practices and strategies.

* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.

* Foster a culture of continuous improvement and excellence.

What you bring to the table:

* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.

* Experience working in an AGILE environment.

* Strong analytical skills and proficiency in data modeling techniques.

* BA/BS in CS, Information Systems or Information management or Systems design.

* Ability to manage complex projects and deliver results in a fast-paced environment.

* Excellent communication and leadership abilities.

Bonus if you have:

* Deep expertise in insurance financial engines and regulatory compliance.

* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Not Specified
Business Systems Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Raleigh, NC 3 days ago
Title: Business Systems Analyst

Location: Remote

Duration: 12 Months

Overview



  • The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  • WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  • PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  • Access governance improvements (who has access to what, and why)
  • Cross?platform identity initiatives spanning Security Services
  • This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.

Support identity initiatives that commonly require:


  • SAML certificate lifecycle coordination
  • SAML = Security Assertion Markup Language (a standard for single sign-on)
  • Coordinating certificate rotation across multiple applications, environments, and vendors
  • Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  • SAML connection migration planning and execution support
  • Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  • IdP = Identity Provider (system that authenticates users)
  • Migration readiness and execution tracking
  • Requirements capture, integration mapping, status reporting, and risk/dependency management
  • Documentation at scale
  • Maintaining living runbooks and migration guidance in Confluence
  • Keeping Jira work items audit-ready with clear ownership and due dates

Key Responsibilities


  • IAM Program & WIAM Migration Support


    • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    • Track milestones and deliverables across workstreams, including:
    • Certificate updates and expirations
    • RBAC updates
    • RBAC = Role-Based Access Control (access is granted by role)
    • Compliance-driven tasks and evidence
    • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    • Conduct impact analysis of technology changes on business processes and IAM systems
    • Provide system and business process support across multiple IAM program engagements


  • Business Analysis & Delivery Coordination

    • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    • Business requirements (what is needed)
    • Functional requirements (what the solution must do)
    • Technical requirements (how it integrates and operates)
    • Document and assess current-state IAM processes, integrations, and access models
    • Maintain rigorous Jira notes including:
    • Ownership, due dates, constraints, risks, dependencies, and decisions
    • Maintain accurate, iterative Confluence documentation for all IAM projects
    • Assist with data models and interface specifications where needed for IAM systems
    • Log system and process changes using approved change management tools (e.g., FastTrack)
    • Ensure IAM changes are properly tested before deployment
    • Coordinate UAT and functional testing
    • UAT = User Acceptance Testing (business confirms the solution meets needs)


  • Meeting & Stakeholder Management

    • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    • Support collaborative system and data design sessions with users and technical teams
    • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    • Summarize meetings with clear action items and track accountability
    • Present complex IAM options and tradeoffs in a clear, decision-supporting way


  • ???Quality, Documentation & Governance

    • Ensure IAM changes and access-control updates are properly authorized by management
    • Handle confidential identity-related information professionally and securely
    • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    • Ensure documentation is clear, complete, current, and aligned to corporate standards
    • Adhere to corporate policies, procedures, and IAM governance requirements



Requirements


  • Core Experience (Required)

    • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    • Hands-on experience with IAM concepts and platforms, such as:
    • Federation and SSO
    • SSO = Single Sign-On (one login for multiple apps)
    • SAML and certificates
    • RBAC
    • Directory technologies (e.g., LDAP/AD concepts)
    • Strong understanding of SDLC and testing methods
    • SDLC = Systems Development Life Cycle (plan build test deploy support)
    • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail


  • Technical & Analytical Skills (Required)

    • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    • ODBC = Open Database Connectivity (standard way to connect to databases)
    • Ability to produce process documentation that is structured and easy to follow
    • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)


  • Behavioral & Professional (Required)

    • Strong stakeholder management and the ability to influence with data-driven reasoning
    • Highly organized multitasker with attention to detail
    • Energetic, engaging, and collaborative working style
    • Demonstrates professionalism and ethical conduct in all interactions


  • Education / Background

    • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    • 10+ years comparable experience)
    • Compliance familiarity (security, audit, access control) strongly preferred
    • Prior experience in Identity & Access Management, Security, or similar field



Products & Tools (Required vs. Nice to Have)


  • Required (Day 1 Readiness)

    • Jira (work tracking, user stories, acceptance criteria)
    • Confluence (documentation, runbooks, migration guidance, decision logs)
    • Servicenow (ticketing and request flows)
    • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    • Working knowledge of at least one identity platform:
    • PingFederate (legacy federation) and/or
    • PingOne Advanced Identity Cloud (AIC) and/or
    • Microsoft Entra ID


  • Nice to Have (Accelerators)

    • Visio / Miro (process flows, integration diagrams)
    • Splunk familiarity or other log query experience
    • SharePoint (document management / collaboration)
    • Microsoft Project / Project Server (formal project plans and dependencies)
    • Change management tooling (e.g., FastTrack)
    • Scripting familiarity (e.g., Python) for light automation or data validation
    • eCommerce domain exposure (rare, but beneficial in some integration scenarios)



Certifications (Preferred vs. Nice to Have)


  • Preferred

    • Security/IAM adjacent certification (any of the below are helpful)
    • CISSP
    • Security+ (baseline security knowledge)
    • Identity-focused training/certificates (Ping/Microsoft identity learning paths)


  • Nice to Have

    • CBAP / CCBA (IIBA Business Analysis certifications)
    • CBAP = Certified Business Analysis Professional
    • CCBA = Certification of Capability in Business Analysis
    • Agile certification (CSM, PSM, or equivalent)
    • CSM = Certified ScrumMaster
    • PSM = Professional Scrum Master
    • Cloud fundamentals (Azure fundamentals or similar)
    • Testing certifications (ISTQB or equivalent)
    • ISTQB = International Software Testing Qualifications Board


Not Specified
Planner Analyst—Nike Licensee
Salary not disclosed
Eugene, OR 3 days ago

PLANNER/ANALYST POSITION SUMMARY:


Full-time onsite in Eugene, Oregon. (More about Eugene below).

Relocation assistance is available for the qualified hire.


The PLANNER/ANALYST MUST HAVE experience in fashion planning and be responsible for supporting merchandise planning, inventory optimization, sales forecasting, and business strategy execution. Working closely with buyers, merchandisers, and supply chain teams, the Planner/Analyst uses data-driven insights to ensure the right product is in the right place at the right time, optimizing profitability and minimizing stock risks—to increase revenue, growth, and profits.


The Planner/Analyst supports sales executives’ management of wholesale business against the sales goal, identifies business opportunities, and manages inventory forecasts and allocates against the plan, providing detailed support, sales analysis, meeting preparation, and customer management to increase fulfillment.


KEY RESPONSIBILITIES:

Sales & Inventory Analysis:

  • Analyze historical sales, current trends, and market data to inform planning decisions.
  • Monitor performance at style, category, and channel levels to identify opportunities and risks.
  • Create and maintain weekly/monthly reports and dashboards for senior management.
  • Assortment & Merchandise Planning:
  • Collaborate with buyers and merchandisers to develop pre-season plans, including sales, margin, and inventory targets.
  • Support the creation of assortment plans that align with financial goals and fashion trends.
  • Ensure plans reflect current buying strategies, seasonality, and promotional activity.


Demand Forecasting:

  • Forecast demand by category, style, or SKU using historical data and market trends.
  • Adjust forecasts based on real-time sales performance, market shifts, or business needs


Inventory Management:

  • Monitor inventory levels and recommend reorders, markdowns, or reallocation as needed.
  • Partner with supply chain/logistics teams to manage the flow of inventory from production to retail.


Cross-functional Collaboration:

  • Work with marketing, product development, and visual merchandising to align planning with promotional strategies and brand initiatives.
  • Present insights and recommendations to key stakeholders in planning meetings.


Qualifications:

  • Degree in Fashion Merchandising, Business, Statistics, Finance, or a related field.
  • 3 years of experience in retail planning, allocation, or financial analysis (fashion industry preferred).
  • Strong analytical and problem-solving skills.
  • Proficiency in Excel, Microsoft Excel and PowerPoint (pivot tables, VLOOKUPs, data modeling); experience with planning tools is a plus.
  • Strong communication skills; able to present data in a clear and actionable way.
  • Ability to manage multiple deadlines in a fast-paced, seasonal environment.


Preferred Attributes:

  • Passion for fashion retail and strong trend awareness.
  • Highly detail-oriented, organized, and proactive.
  • Comfortable working with ambiguity and adapting to changing priorities.
  • Experience in omni-channel retail (e-commerce, brick-and-mortar, wholesale) is a bonus.

About the Company: Will Leather Goods

Founded by visionary Will Adler in 2007, Will Leather Goods is not just a company; it’s a story—a journey from the boardwalks of Venice Beach to boutiques and e-commerce across the globe. With more than four decades in the leather industry, Will Adler has created an iconic brand celebrated for rugged elegance, quality artisan craftsmanship, and a lifetime guarantee.


Our fashion accessories company includes Will Leather Goods—a family-run business offering high-quality premium leather goods, always with a 100% guarantee, five retail locations, e-commerce, and wholesale to over 400 doors, including top department and specialty stores.

We are also a proud, long-term Nike licensee—including Nike Golf, Skateboard, Streetwear, Jordan Golf, and Nike buckles, with global distribution licenses for belts, wallets, and bags.

We operate with the pace, expectations, and standards of a coastal brand. Our energy feels close to LA or New York. The work is passionate, the bar is high, and the opportunity to grow is significant.


It’s the best of both worlds: lifestyle balance paired with professional momentum.

Not Specified
Project Analyst
Salary not disclosed
Philadelphia, PA 3 days ago

Job Title: PMO Analyst

Department: PMO – Technology & Tools

Location: Philadelphia, PA

Employment Type: Contract-to-Hire


Position Overview

We are seeking a detail-oriented PMO Analyst to support the Technology & Tools team within the PMO. This role is responsible for managing and completing support tickets, performing data entry, and ensuring data accuracy and compliance across PMO systems. The PMO Analyst will serve as a key operational resource by assisting with project setup activities, access requests, and general troubleshooting, helping ensure that project teams have the tools and support they need to operate effectively.

Key Responsibilities

  • Review, assess, and complete incoming PMO support tickets in a timely manner.
  • Process and manage requests including system access, project setup and shutdown activities, and general support inquiries.
  • Perform accurate data entry within PMO tools and systems.
  • Maintain and monitor data quality to ensure compliance with internal PMO standards and governance practices.
  • Troubleshoot basic system or process-related issues and escalate when appropriate.
  • Support project teams by ensuring requests are handled efficiently and documentation is properly maintained.
  • Track and document support activities and resolutions within the ticketing system.
  • Collaborate with PMO and Technology & Tools team members to improve support processes and workflows.

Qualifications

  • 1–3 years of experience in an analyst, operations, or support-focused role.
  • Experience working with support ticket systems or service request tools.
  • Strong attention to detail and accuracy, especially when handling data entry and documentation.
  • Ability to manage multiple requests and prioritize tasks effectively.
  • Strong organizational and problem-solving skills.
  • Ability to take initiative and work both independently and collaboratively.

Preferred Qualifications

  • Familiarity with PMO processes, project lifecycle support, or project administration.
  • Experience working with internal support tools, ticketing systems, or workflow platforms.
  • Exposure to project management tools or systems is a plus.
Not Specified
Data Quality Analyst
✦ New
Salary not disclosed
Juno Beach, FL 7 hours ago

Job Description


The Data Quality Analyst / Databricks Implementation Specialist plays a key role in advancing the company’s enterprise data governance and Databricks Lakehouse strategy. This role partners closely with business data stewards, data owners, and technical teams to translate business data requirements into governed, high-quality datasets within Databricks Unity Catalog. The analyst will support domain onboarding, develop and operationalize data quality rules, perform profiling and analysis, and help implement enterprise standards for metadata, lineage, and semantic consistency.


Key Responsibilities


  • Data Quality & Profiling
  • Develop, document, and maintain data quality rules for critical data elements (CDEs).
  • Perform data profiling, anomaly detection, and root-cause analysis.
  • Partner with data stewards to validate definitions, thresholds, and business rules.
  • Monitor and report on data quality metrics and remediation progress.
  • Databricks Unity Catalog Implementation
  • Support Unity Catalog rollout across domains, including catalog structure, tagging, and metadata standards.
  • Assist with onboarding domains into the Bronze → Silver → Gold architecture.
  • Ensure lineage, ownership, and quality rules are embedded into Databricks pipelines.
  • Help implement domain-aligned access controls and sensitivity tagging.
  • Collaboration with Data Stewards & Business Partners
  • Work directly with business data stewards to understand data requirements and quality expectations.
  • Translate business meaning into standardized CDEs and steward-approved metadata.
  • Facilitate working sessions to align on semantics, domain boundaries, and data product requirements.
  • Support consistent governance practices across domains.
  • Metadata, Lineage, and Catalog Management
  • Maintain high-quality metadata in the enterprise data catalog.
  • Ensure CDEs, KPIs, and domain terms are accurately documented.
  • Validate lineage from raw sources through refined layers.
  • Data Analysis & Issue Resolution
  • Investigate data issues raised by business users or downstream consumers.
  • Perform impact analysis for schema changes or quality rule updates.
  • Support remediation efforts with engineering and business teams.


Required Skills & Experience


3–5 years of experience in data quality, data governance, or data analysis.

Hands-on experience with Databricks, Delta Lake, or similar cloud platforms.

Strong understanding of data quality concepts.

Experience with metadata catalogs or governance tools.

Proficiency with SQL and data analysis.

Strong communication skills.


Nice to Have Skills & Experience


Experience with Databricks Unity Catalog.

Familiarity with Medallion Architecture.

Exposure to governance frameworks (DAMA, DCAM).

Experience collaborating with data stewards or data owners.

Knowledge of data modeling or semantic layers.


Pay Rate depending on background and experience ranging from $35-43/hr

Not Specified
Actuarial Analyst II (Intermediate) - P&C Personal Lines - Flexible work environment with mentorship opportunities (SAN ANTONIO)
🏢 Usaa
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

  • Independently applies actuarial methodologies to complete structured projects (e.g.)

  • Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).

  • Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.

  • Proactively resolves technical issues and identifies appropriate issues for escalation.

  • Assists others with troubleshooting issues.

  • Creates instructions and training materials for actuarial tools and processes.

  • Mentors new team members.

  • Apply business acumen to provide actionable insights that help solve business problems.

  • Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 2 years of actuarial or analytical business experience.

  • 3 Casualty Actuarial Society (CAS) exams.

  • Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.

  • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

  • Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).

  • Demonstrated experience with basic actuarial pricing methodologies.

  • Demonstrated experience aggregating and analyzing data to solve problems.

  • Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

  • P&C Personal Lines pricing experience.

  • Familiarity and experience with industry pricing software such as Earnix.

  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
Not Specified
Actuarial Analyst II (Intermediate) - P&C Personal Lines (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

  • Independently applies actuarial methodologies to complete structured projects (e.g.)

  • Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).

  • Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.

  • Proactively resolves technical issues and identifies appropriate issues for escalation.

  • Assists others with troubleshooting issues.

  • Creates instructions and training materials for actuarial tools and processes.

  • Mentors new team members.

  • Apply business acumen to provide actionable insights that help solve business problems.

  • Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 2 years of actuarial or analytical business experience.

  • 3 Casualty Actuarial Society (CAS) exams.

  • Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.

  • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

  • Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).

  • Demonstrated experience with basic actuarial pricing methodologies.

  • Demonstrated experience aggregating and analyzing data to solve problems.

  • Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

  • P&C Personal Lines pricing experience.

  • Familiarity and experience with industry pricing software such as Earnix.

  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Exposure Management NACP Lead Analyst
Salary not disclosed
Boston, MA 4 days ago
General

Job Title: Exposure Management North America Commercial Property (NACP) Lead Analyst

Division: Exposure Management, General Management

Reports To: Exposure Management Property Risks Lead

Key Relationships: Exposure Management, NACP Underwriters, Property Underwriting and Claims Operations (UCO), IT, other support functions.

Job Summary: To provide managerial support to the Property Risks Exposure Management North America Commercial Property (NACP) Catastrophe and Exposure Analysts for Catastrophe Modelling Quoting, Bound risk entry and monthly portfolio roundup.

Key Responsibilities:

  • Provide day to day management for NACP Catastrophe and Exposure Analysts, including performance management, training and development.
  • Ensure data quality for NACP, through formal entry Quality Control process and monthly Quality Control checks.
  • Ensure consistency between data in the underwriting system and Exposure Management data.
  • Ensure monthly entry/reporting deadlines for NACP Catastrophe Modelling are met.
  • Ensure NACP quotes are completed in a timely manner.
  • Assist in the development of Exposure Management NACP workflows for quoting and bound risks
  • Responsible for monitoring external data cleansing service provider usage.
  • Provide support for Exposure Management NACP monthly modelling process.
  • Production of regular and ad hoc management information for presentation or distribution to the NACP team.
  • Support the underwriting risk assessment process.
  • Provide data to underwriters to assist in portfolio optimisation.

Other responsibilities:

  • Prepare and provide statistics and information in order to serve the requirements of underwriters and clients.
  • Respond to client queries in an accurate and timely fashion to develop the brand image of Beazley.
  • Liaise with external data input clerks and respective underwriters.
  • Provide a professional service to underwriters and UCO in person, by email and on the telephone.
  • Produce ad hoc reports for the underwriters and other members of staff when requested.

Essential Criteria:

  • Minimum of 5 years of experience with Moody's (RMS) modelling software
  • Management experience preferred
  • Ability to analyse large datasets and produce actionable insights.

  • Strong written and verbal communication skills for presenting technical findings.

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

  • Be bold
  • Strive for better
  • Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

  • Beazley RACE - Including, understanding and celebrating People of Colour
  • Beazley SHE - Successful, High potential, Empowered women in insurance
  • Beazley Proud - Our global LGBTQ+ community
  • Beazley Wellbeing - Supporting employees with their mental wellbeing
  • Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

  • Internal Pathways (helping you grow into an underwriting role)
  • iLearn (our own learning & development platform)
  • LinkedIn Learning
  • Mentorship program
  • External qualification sponsorship
  • Continuing education and tuition reimbursement
  • Secondment assignments

The Rewards

  • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
  • Attractive base compensation and discretionary performance related bonus
  • Competitively priced medical, dental and vision insurance
  • Company paid life, and short- and long-term disability insurance
  • 401(k) plan with 5% company match and immediate vesting
  • 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
  • Up to $700 reimbursement for home office setup
  • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
  • Up to 26 weeks of fully paid parental leave
  • Up to 2.5 days paid annually for volunteering at a charity of your choice
  • Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $120,000-$165,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Not Specified
Functional Analyst II / Sr. Analyst, Compensation Incentives
🏢 Spectraforce Technologies
Salary not disclosed
Houston, TX 2 days ago
Job Title: Functional Analyst II/ Sr. Analyst, Compensation Incentives

Location: Remote

Duration: 6 months

Schedule: Monday -Friday 8-5 - Candidate must work CST time zone - hours may verify depending on business need


Job Summary:

The Senior Compensation Analyst plays a key role in designing, evaluating, and administering the organization's compensation programs. This position partners closely with HR, Talent Acquisition, Finance, and business leaders to develop competitive, scalable, and equitable compensation solutions that support the company's talent strategy and business objectives. The role requires strong analytical capability, deep expertise in compensation design, and the ability to translate insights into recommendations that influence senior leadership.

Job Description:

Support the design and administration of compensation programs, including base pay structures and incentive plans.

Conduct job evaluations, market pricing, and benchmarking using surveys, internal data, and analytics tools.

Partner with HR Business Partners and Talent Acquisition to provide salary recommendations for new hires, promotions, and internal moves.

Analyze compensation trends, pay equity, and market competitiveness, and present findings to leadership.

Prepare clear reports, dashboards, and summaries that communicate insights and recommendations.

Ensure compensation programs align with company policies, regulatory requirements, and market best practices.

Contribute to continuous improvement of compensation processes and tools.

ABILITIES AND SKILLS


  • High degree of integrity and discretion in handling confidential compensation data and sensitive business information.
  • Strong strategic mindset with a customer?focused approach and commitment to operational excellence.
  • Exceptional communication and interpersonal skills, with the ability to influence senior leaders and collaborate cross?functionally.
  • Advanced analytical and modeling skills, with an ability to interpret complex data sets and develop practical, actionable recommendations.
  • Strong project management capability with the ability to lead multiple workstreams in a fast?paced environment.


REQUIRED MINIMUM EXPERIENCE:

3-5 years of experience in compensation analysis or related HR analytics roles (compensation design experience strongly preferred).

REQUIRED MINIMUM EDUCATION:

Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.

Relevant certifications such as CCP, PHR, SPHR preferred.

CERTIFICATIONS AND TECHNICAL SKILLS:

Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, modeling).

Experience with compensation survey platforms (e.g., MarketPay) and HRIS systems (e.g., Workday) strongly preferred.

Demonstrated ability to build models, manage data, and translate complex analytics into executive?ready insights.
Not Specified
jobs by JobLookup
✓ All jobs loaded