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Warehouse Customer Service Representative
✦ New
🏢 Geodis
Salary not disclosed
Riverside, CA 1 day ago
Warehouse Customer Service Representative

Job Category: Operations

Requisition Number: WAREH044665

Full-Time

On-site

Hourly Range: $14.40 USD to $27.42 USD

Rate: $21 USD per hour

Riverside, CA 92507, USA

Job DetailsDescription

Warehouse Customer Service Representative

Shift/Schedule

  • Monday - Friday, 7:00am - 3:30pm

Text DELIVER to 88300 to apply or check out more !

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you'll get by joining the GEODIS team!

  • Get Good Money Fair pay and some jobs come with bonus opportunities.
  • Get the Right Job/Right Schedule Part-time, full-time, seasonal days, nights, weekends, and even gig work. We have the job and shift you want.
  • Get Paid Early Payday as early as you want. Access your earnings on demand.
  • Get Free Healthcare Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.
  • Get a Break Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.
  • Stay Safe We pride ourselves on a safe, clean, and healthy work environment for everyone.
  • Get a Voice We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
  • Get Promoted When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
  • Get a Boost Our \"GEODIS Compassion Fund\" makes one-time grants to teammates who have experienced unexpected catastrophes.
  • Get Involved Volunteer in your community or donate to the \"GEODIS Foundation\" or \"GEODIS Compassion Fund\".
  • Have FUN Work with fun, supportive people just like you!
  • Find Your Place We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
  • Find Your Future Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

Requirements:

  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered \"Essential Functions\" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform \"Essential Functions\" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the \"Essential Functions\".

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit to learn more.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Not Specified
Group Chief Financial Officer
✦ New
Salary not disclosed

Diverse Staffing Services, Inc. is currently seeking a senior executive who will be accountable for the financial, accounting, payroll, tax, compliance, and transactional integrity of Diverse Staffing Services, Inc. and its affiliated entities. This is a builder‐operator role, not a passive finance seat.

The Group CFO will initially launch, scale, and integrate a new payroll, EOR, and workforce compliance services division while standardizing and modernizing financial operations across the Diverse enterprise. A critical component of this role is leading merger and acquisition strategy and execution, including diligence, valuation, integration, and long‐term enterprise value creation. The role is designed to ultimately assume full enterprise CFO responsibility upon the planned retirement of the current CFO.

This position requires deep experience in multi‐unit, national staffing and employment solutions, high‐volume payroll operations, and acquisition‐driven growth.

Core Accountabilities

Enterprise Financial Leadership & Strategy

  • Own enterprise‐wide financial strategy across all operating entities and business lines.
  • Serve as the financial right‐hand to the Owner/Managing Partner, advising on growth, risk, and capital allocation.
  • Lead capital planning, cash forecasting, margin strategy, and risk modeling for a national, multi‐entity organization.
  • Establish financial guardrails supporting organic growth, mergers, acquisitions, and new service lines.
  • Maintain full P&L accountability for Diverse Workforce Solutions and other designated business units.
  • Develop and maintain financial models supporting national staffing, payroll, EOR, and employment‐services economics.

Mergers, Acquisitions & Integration Leadership

  • Lead the financial aspects of mergers, acquisitions, and strategic investments, including:
  • Financial due diligence and quality of earnings analysis
  • Valuation modeling and transaction structuring
  • Assessment of payroll, tax, and compliance exposure
  • Oversee post‐acquisition integration, including financial systems, payroll operations, reporting, and internal controls.
  • Standardize financial operations across acquired entities while preserving operational continuity.
  • Ensure the enterprise is transaction‐ready from a financial, audit, and compliance perspective.

Accounting, Controls & Audit

  • Direct all accounting functions across the enterprise, including GL, AP, AR, revenue recognition, and close processes.
  • Implement and maintain audit‐ready financials across all entities, including newly acquired businesses.
  • Design internal controls aligned with payroll, EOR, co‐employment, and staffing risk exposure.
  • Oversee external audits, tax reviews, lender reviews, and compliance examinations.

Payroll, Tax & Workforce Compliance

  • Own high‐volume, multi‐state payroll funding and execution for national client workforces.
  • Ensure compliance with:
  • Federal, state, and local payroll tax laws
  • W‐2 / 1099 classifications
  • EOR, co‐employment, wage and hour, and staffing‐related exposure
  • Lead payroll tax strategy, filings, reconciliations, audits, and remediation efforts.
  • Actively monitor legislative and regulatory changes impacting staffing, payroll, and employment services.

Systems, Automation & Scalability

  • Select and implement best‐in‐class payroll, HRIS, and accounting platforms capable of supporting national scale and acquisitions.
  • Drive automation, data integrity, and reporting accuracy across the enterprise.
  • Ensure integration across ATS, HR, payroll, billing, and finance systems, including acquired platforms.
  • Partner with technology leadership on security, data governance, and system controls.

Leadership, EOS & Succession

  • Serve as EOS financial seat owner for the enterprise.
  • Build, mentor, and scale a high‐performing finance and payroll organization.
  • Own Scorecards, Rocks, and L‐10 reporting.
  • Lead CFO succession planning and transition over a planned 24‐month period.

Legal & Structural Business Partnership (Non‐Attorney)

  • Interpret and advise on:
  • Client MSAs, staffing agreements, and payroll/EOR contracts
  • Partnership, acquisition, and entity structures
  • Risk allocation and indemnification concepts
  • Partner closely with external legal counsel (non‐practicing role).

Required Experience & Profile

Essential

  • 12–15+ years of progressive finance leadership, including a minimum of 5 years at the C‐level.
  • Proven merger and acquisition leadership, including diligence, integration, and scaling acquired entities.
  • Builder mindset with demonstrated success designing systems, teams, and processes from the ground up.
  • Deep expertise in multi‐state payroll tax compliance and high‐volume payroll operations.
  • Experience in privately held, multi‐entity organizations, preferably within staffing or employment services.
  • Strong FP&A leadership supporting growth, acquisitions, and margin optimization.

Preferred

  • Documented success in financial leadership within staffing, EOR, PEO, or workforce solutions organizations.
  • Experience supporting national, multi‐unit operations and transaction‐driven growth.
  • Strong EOS fluency or demonstrated ability to operate within EOS.
  • CPA, CMA, or MBA strongly preferred.

Diverse Staffing Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status or other protected status. Diverse Staffing is committed to providing jobs for veterans transitioning to civilian life.

Not Specified
Customer Service Representative, Paper Machine Service
✦ New
Salary not disclosed

Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

GENERAL SCOPE OF RESPONSIBILITIES

A customer service representative supports both internal customers (product managers, account managers, production, and finance staff) and external customers with all steps in the sales cycle; from helping to identify required parts or resources to preparing offers (quotes), processing orders, and resolution of after order issues.

NATURE AND SCOPE:

  • Provide Customer Service support to our customers, Sales Area Managers, Product Managers and Regional Sales entities;
  • Interact with internal / external customers to provide information response to inquiries about products and services.
  • handle and resolve questions / concerns
  • provide information about the organization's products and service
  • generate quotes and process orders as requested by Product Managers, Sales Area Manager, and customers
  • enter and ensure proper handling of all orders
  • maintain customer pricing based on guidance from product managers
  • coordinate delivery and purchase order requirements with Logistics Department,
  • communicate special shipment dates and date changes to the Regional Sales entities, Sales Area Managers, and/or customers
  • Other duties as assigned by Supervisor or Managers.

REPORTING RELATIONSHIPS:

Line: Customer Service Manager, Paper Machine Service

Coordination with: engineering, production groups, field sales (SAMs), and finance

SUPERVISION RECEIVED:

The employee carries out the work within guidelines such as objectives, definitions with minimal oversight. Works with moderate supervision.

SUPERVISORY RESPONSIBILITIES:

Line: None

POSITION REQUIREMENTS

  • College degree and/or equivalent experience
  • Manufacturing Experience a plus
  • Self-starter capable of working with minimum supervision.
  • Extremely thorough organizational and planning skills.
  • Strong knowledge of customer service and establishing contacts.
  • Ability to handle numerous projects at one time.
  • Excellent written and verbal communication skills.
  • Ability to develop close professional relationships
  • Ability to research and review technical drawings and documents.
  • Very strong computer skills (Word, Excel, PowerPoint)
  • Some ERP experience (SAP experience a plus)
  • Ability to [learn to] read and interpret engineering drawings.
  • Ability to work independently and handle high volume email traffic
  • *This is not a call center position

LANGUAGE ABILITY:

Ability to read and comprehend instructions, engineering drawings, correspondence, and memos. Ability to write effective correspondence. Ability to effectively transfer information in one-on-one and small group situations to customers, vendors, and other employees of the organization.

EFFORT & WORKING CONDITIONS

Working conditions can include production/fabrication facilities, paper mills, and offices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Not Specified
Administrative Services Assistant
✦ New
Salary not disclosed
Portland, Oregon 10 hours ago

Administrative Services Assistant – Energy & Utilities

Employment Type: Contract (W2)

Industry: Energy & Utilities

Duration: 12+ months (potential for extension)

About CorSource

We are CorSource Technology Group, a locally owned technology consulting firm in Portland, Oregon. For over 30 years, we've partnered with skilled professionals to support public and private utility, energy, and infrastructure clients. We specialize in aligning talented individuals with mission-driven, technology-forward organizations that keep our region running.

Position Overview

CorSource is seeking dependable, detail-oriented Administrative Services Assistant to support operational and project-based teams in the energy and utilities sector. This role is ideal for professionals with strong organizational skills who thrive in structured environments and enjoy providing behind-the-scenes support for critical functions.

Administrative Services Assistants play an essential role in maintaining smooth day-to-day operations, handling confidential data, coordinating logistics, and ensuring quality service delivery across high-security or regulated settings.

Key Responsibilities

Administrative Coordination & Customer Service

• Provide daily administrative support including scheduling, correspondence, and office coordination

• Serve as the first point of contact for internal staff and stakeholders

• Manage appointment scheduling, front desk coverage, and basic credentialing activities

• Respond to inquiries and provide accurate information in a courteous, timely manner

Document & Records Management

• Prepare, review, and maintain records, files, and internal documentation

• Support physical and digital filing systems in accordance with organizational and regulatory standards

• Draft internal memos, guides, or operational documents as needed

• Assist with timekeeping, travel arrangements, and document submission processes

Data Entry & System Support

• Perform accurate data entry using Microsoft Office Suite, SharePoint, or proprietary systems

• Generate basic reports and support data collection activities for audits or compliance reviews

• Follow established protocols for handling sensitive or confidential information

Cross-Team Support & Flexibility

• Support operational readiness by contributing to internal SOPs and desk guides

• Serve as backup for other administrative staff and support functions

• Collaborate with team members to meet deadlines and maintain service continuity

• Promote a culture of safety, integrity, and professionalism in high-visibility environments

Qualifications

Required:

• 3+ years of administrative or office coordination experience

• Strong communication and time management skills

• High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Proven ability to work independently and maintain confidentiality

• Experience supporting teams in fast-paced or structured environments

Preferred:

• Prior experience in the energy, utility, or public sector industries

• Familiarity with credentialing processes or secure office operations

• Experience with SharePoint, Adobe Acrobat, or enterprise systems

• Associate or Bachelor's degree in Business Administration or a related field

Why Work with CorSource?

When you join our network, you gain access to exclusive contract opportunities in high-impact organizations. Our team takes the time to understand your goals and match you with roles that align with your skills — from short-term projects to long-term engagements that make a difference.

CorSource Technology Group is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Not Specified
Patient Financial Services Manager
Salary not disclosed
San Diego, CA 3 days ago

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children’s Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 29 office locations throughout San Diego and Southern Riverside Counties.

RCPMS seeks a friendly, motivated, and experienced individual for our open PFS Manager position. This is a Full-Time position. Hours of operation are Monday through Friday, 8:00am to 5:00pm. On site.


SUMMARY

The Manager, Patient Financial Services (PFS) provides oversight of patient billing and collection within billing operations under the direction of the Director of Patient Financial Services. Monitors work processes and identifies/implements process improvement opportunities. The Manager, PFS oversees and evaluates Patient Financial Services staff, monitors and ensures compliance with Federal, State and industry standards and regulations, prioritizes and maintains timely turnaround, serves as resource for billing issues, performs periodic audits, and acts as the primary contact for escalated customer service concerns.


EDUCATION AND EXPERIENCE

  • High school diploma or equivalent
  • Minimum of 5 years supervisory and leadership experience in medical billing office environment
  • Epic experience preferred


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.


Employee Benefits include but are not limited to:

  • Student Loan Repayment
  • Tuition Assistance Program
  • Medical, Dental & Vision Coverage
  • Matching 401k
  • Paid Time Off & Paid Holidays
  • Employee Assistance Program
  • Group Life and AD&D Insurance


If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities.


For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.


Rady Children’s Physician Management Services is proud to be an Equal Opportunity Employer.

To be considered, please submit a resume and cover letter.


The reasonably expected salary range for this position is between $89,120.00-$120,000.00 a year depending on qualifications including education and relevant experience.

Not Specified
Healthcare Customer Service Representative/Member Service Specialist
Salary not disclosed
Irving, TX 2 days ago

Healthcare Customer Service Representative - Member Service Specialist


Hornet Staffing, Inc. (a GEE Group Company) – Irving, 75039, TX (Onsite)


Join a reputable and established healthcare organization as a Customer Service Representative or Member Service Specialist in an in-office role. Monday to Friday! No nights or Weekends!


Notes: 2+ years of customer service experience in healthcare insurance or related field. Call center or high-volume inbound call experience preferred


We are also hiring for multiple healthcare roles - apply today to explore all available opportunities! Email:


Job Description & Responsibilities:

  • The Member Services Specialist serves as a frontline ambassador for the health plan, insurance, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business.
  • As the initial point of contact, this role extends beyond basic call handling.
  • Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution.
  • This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows.
  • All interactions must be documented with a clear and concise recap of the call's purpose
Not Specified
Perioperative Services Coordinator (Hiring Immediately)
✦ New
Salary not disclosed
Waterloo, Iowa 10 hours ago
Employment Type:Full timeShift:Day ShiftDescription:

Join the MercyOne Family! We are looking to hire a Specialty Nurse Team Lead!

Join Our Team as an OR Team Lead RN!
We’re looking for a dynamic nurse leader to serve as the key liaison between the Operating Room, PACU, and other departments, ensuring smooth surgical operations and exceptional patient care. In this role, you’ll coordinate cases, manage schedules, and provide clinical expertise while mentoring staff and promoting a culture of safety. You’ll work with diverse patient populations and collaborate closely with surgeons and multidisciplinary teams to optimize efficiency and quality. If you’re organized, detail-oriented, and passionate about perioperative excellence, we’d love to hear from you!

Schedule:

  • 1.0 FTE

  • 10 hour shifts

  • Day shift

Education:

  • Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.   

  • Two years’ experience as an operating room nurse required. 

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: 

  • MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center 
  • MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation 
  • MercyOne Oelwein Medical Center, Community Level IV Trauma Designation 

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
QTC Medical Services - Physicians needed!
✦ New
Salary not disclosed
United States 10 hours ago

QTC is the largest private provider of government outsourcedOccupational health and disability examination services in theNation.

We work with the Department of Veterans Affairs (andother departments) to contract physicians to perform disabilityexams.

Our 30+ year history has been marked by a focus on deliveringtechnology-driven examination solutions for our customers.Physicians receive: Full or Part time hours Fully staffed clinics/no overhead No treatment or follow upClinic locations: Alaska Alabama California Colorado Florida Hawaii Louisiana Missouri New York North Carolina Oklahoma Texas Washington Virginia Georgia Nebraska Illinois Michigan and WisconsinRequirements:Must be licensed in the State you are applying for and Must be a US Citizen OR possess a valid Green CardOpportunities may include referrals to your own facilityFor more information please contact Norma Sandoval at ext 2226, or E-mail: .

Not Specified
QTC Medical Services - Psychiatrists needed!
✦ New
🏢 QTC Medical Group
Salary not disclosed
United States 10 hours ago

QTC is the largest private provider of government outsourcedOccupational health and disability examination services in theNation.

We work with the Department of Veterans Affairs (andother departments) to contract physicians to perform disabilityexams.

Our 30+ year history has been marked by a focus on deliveringtechnology-driven examination solutions for our customers.Physicians receive: Full or Part time hours Fully staffed clinics/no overhead No treatment or follow upClinic locations: Alaska Alabama California Colorado Florida Hawaii Louisiana Missouri New York North Carolina Oklahoma Texas Washington Virginia and Georgia Requirements:Must be licensed in the State you are applying for and Must be a US Citizen OR possess a valid Green CardOpportunities may include referrals to your own facilityFor more information please contact Norma Sandoval at ext 2226, or E-mail: .

Not Specified
Manager Patient Care Services (RN) Macungie
Salary not disclosed
Balliettsville, PA 6 days ago

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.


Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.


LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.


Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

PATIENT CARE MANAGER (RN) - FULL TIME

LVH - MACUNGIE NEIGHBORHOOD HOSPITAL

Prior Emergency Room RN experience required


Summary
Ensures and/or provides patient care in accordance with the RN job description. Assumes 24-hour accountability for the direction and management of patient care within assigned area. Manages material, financial, and human resources within the assigned unit.

Job Duties

  • Oversees administrative and operational issues for the designated care delivery team.
  • Functions as a department team leader to support unit and hospital goals and objectives.
  • Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
  • Supports the Culture of Safety by following established policies and procedures which include identification and timely patient safety event reporting.
  • Ensures staffing to meet patient care needs and operational guidelines.
  • Fosters accountability of staff for adherence to policies/procedures/professional practice.
  • Participates in coaching, counseling, and mentoring of unit personnel.
  • Supports the Professional Practice Model and participates in efforts related to the key components.
  • Assumes unit, clinical, and administrative responsibilities in the absence of the Director and under the supervision of the Patient Care Services management staff.
  • Ensures and/or provides patient care in accordance with all responsibilities in the RN job description.
  • Ensures completion of the unit's schedule in a timely and equitable manner.
  • Utilizes evidence based research findings within patient care delivery, communicates research findings to co-workers and/or the professional community, attends research continuing education offerings, assists with data collections, and serves as a participant in ongoing research studies.
  • Provides clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.


Minimum Qualifications

  • Bachelor’s Degree Nursing
  • 3 years Registered Nurse in an acute care hospital setting.
  • Ability to multi-task and prioritize work.
  • Proficient in clinical practice protocols for medical procedures and patient care.
  • Skilled in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
  • American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
  • RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire


Preferred Qualifications

  • Master’s Degree Nursing


Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.


Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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