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Have a passion for bringing stories to life and connecting with others through truly meaningful campaigns?

As our Marketing Coordinator, you’ll work alongside a passionate team to plan, organize, and execute marketing initiatives that inspire our community and celebrate life’s most meaningful occasions.

If you’re detail-oriented, energetic, and eager to make a real impact, this is the perfect opportunity to grow your marketing career - and we can’t wait to meet you!

This is a fully in-person, onsite role based in our Downtown Greensboro office. Not remote or hybrid.

About the Position

Schiffman’s Jewelers is a 5th generation family-owned company that specializes in jewelry and timepieces through personalized customer care, expert repair service, and curated collections from the world’s top brands. Schiffman's Inc. encompasses 4 distinct store brands including Schiffman's Jewelers, Schwarzschild Jewelers, Sylvan's Jewelers, and Shreve & Co.

The Marketing Coordinator is responsible for generating awareness of each store brand (4 in total) and enhancing our image through social media platforms, blogging, and special projects. This position will also assist us in creating a vision for our overall marketing and communications efforts and support the execution of our annual marketing plan across the organization.

This position will operate out of Schiffman's Inc's home office, located at 225 South Elm Street, Greensboro, NC. Occasional travel may be required throughout North Carolina, Virginia, South Carolina, Kentucky, and California.

Primary Relationships

This position reports to the Director of Marketing but will work collaboratively with the Marketing team and other members across the organization to promote our brand values and drive traffic to our stores.

Key Responsibilities

1. Creates, schedules, and monitors social media posts from our content calendar on a weekly basis.

2. Develops social media ads that create engagement around the company, its products, and brands while staying within budget and brand co-op requirements.

3. Develops optimal posting schedule, considering web traffic, customer engagement metrics and themes in the overall Marketing calendar.

4. Responds to social media inquiries in a timely and courteous fashion.

5. Delivers monthly reports on social media performance and website traffic.

6. Implements email schedule to customers of upcoming events and new arrivals.

7. Maintains and updates email lists.

8. Helps coordinate content photoshoots.

9. Develops and maintains email schedule for events and non-branded content.

10. Assists with updates to store websites (events, copy, products, etc.).

11. Assists with event management (CRM templates, ordering collateral, etc.)

12. Stays apprised of enhancements to social media platforms and researches best practices regularly.

Qualifications

• BS/BA degree required in Business, Marketing, or related field of study
• 2-4 years related professional experience
• Technical knowledge and understanding of social media platforms, metrics, and tracking
• Excellent project management and organization skills
• Learns quickly and able to change in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Ability to work well with others and take in coaching from upper management
• Knowledge of Flodesk or a similar email platform a plus
• Knowledge of Adobe Products a plus

Preferred Qualifications

• Experience with luxury jewelry and timepieces
• Knowledge of HTML and CSS is a plus

Job Type: Full-time

Pay - $50,000-$58,000 depending on experience.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Education:

• Bachelor's (Required)

Location:

• Greensboro, NC 27401 (Preferred)

Work Location: In-person

This is a fully in-office position.

Ability to Commute:

• Greensboro, NC 27401 (Required)

Job Overview:

The SEO Expert is responsible for maximizing search engine rankings for B&H product/listing and landing pages, as well as increasing the overall volume of organic traffic from search engines to the B&H Website. The SEO Expert leverages data analytics to develop and deploy effective search strategies aligned with business objectives. Due To the dynamic environment produced by constant changes to search algorithms, the SEO continuously learns, tweaks skills and experiments to develop working methodologies. They will take necessary steps to stay on top of latest trends and shifts in the industry.

Essential Responsibilities:

• Develop a viable/robust SEO strategy based on SEO best practices and data analytics
• Conduct regular Technical and On-Page SEO audits to determine opportunities and identify areas for improvement
• Monitor and set up maintenance/alert system for when things break or are underperforming (crawlability, site structure/technical, speed, XML Sitemaps, canonical tags, meta data, redirects, etc)
• Prioritize projects, initiatives and areas of focus based on data analysis
• Conduct keyword research for individual projects
• Track and provide regular status reports on ranking positions
• Request appropriate content and/or refresh existing content to support Search engine ranking needs
• Request additions and/or modifications to existing category and/or landing pages
• Develop and implement link building and interlinking strategies
• Coordinate with other departments (e.g. Social, Buying, Categorization, IS, OLM, etc.) to support SEO related initiatives
• Provide guidance on website projects/initiatives to ensure compliance with SEO strategy and best practices

Specific Knowledge, Skills and Abilities:

• Strong analytic skills, high attention to detail and accuracy
• Ability to prioritize, multi-task and work with multiple teams on a variety of projects
• Ability to effectively interact with all levels of end users and technical resources
• Strong project management and communication skills
• Energetic and self-motivated

Preferred Education, Experience and Licenses:

• Proven SEO experience
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

We are seeking a Senior Retention & Lifecycle Marketing Manager to own strategy and execution across email, SMS, app push, loyalty, and key customer journeys. This role drives repeat purchase, customer lifetime value, and lead activation through data-informed lifecycle programs. The ideal candidate is both strategic and hands-on, partnering cross-functionally to deliver cohesive, high-performing customer experiences.

What You’ll Do

Retention & Lifecycle Ownership

• Own end-to-end strategy and execution for batch, automated, and transactional campaigns across email, SMS, and app push
• Build and scale lifecycle, winback, and post-purchase journeys using behavioral, cohort, and LTV data
• Lead content planning and briefing aligned to product launches, inventory, and promotional moments
• Manage production workflows from ideation through QA, deployment, and post-campaign analysis

Loyalty Program & Strategic Support

• Partner with leadership to shape loyalty program structure, rewards, and implementation
• Develop loyalty journeys, tiers, and personalized offers across channels

Cross-Functional Collaboration

• Align retention calendars with brand, ecommerce, merchandising, and product priorities
• Partner with creative and copy teams to deliver on-brand, customer-centric storytelling

Performance, Analysis & Compliance

• Own reporting and KPIs (i.e. open rate, CTR, CVR, revenue, unsubscribe, and LTV)
• Present insights and recommendations to stakeholders and lead implementation
• Ensure compliance with CAN-SPAM, GDPR, CCPA, and TCPA; maintain deliverability health and suppression lists

Testing & Optimization

• Lead A/B testing roadmap across subject lines, creative, timing, and segmentation
• Build advanced segmentation and dynamic content strategies to increase personalization and conversion

What You’ll Bring

• 5–8 years in lifecycle, CRM, or retention marketing for a DTC or ecommerce brand
• Deep experience with Klaviyo and Attentive; familiarity with app push tools such as TapCart
• Proven success scaling automated workflows and loyalty programs
• Strong analytical skills with proficiency in Excel or Google Sheets and analytics tools
• Comfortable QAing creative assets; HTML or CSS knowledge a plus
• Excellent project management, organization, and cross-functional communication skills
• Comfortable operating in a fast-paced, test-and-learn environment

Hybrid role based in Glendale, CA with an expectation of approximately three in-office days per week.

Paid Media and Email Marketing Designer – Beauty & Wellness

Shape the Visual Future of Waterless Beauty with Oliveda

Waterless Beauty is the fastest growing sector in the entire beauty industry, and we are the fastest growing waterless beauty brand disrupting the industry.

Oliveda, part of the Olive Tree People family and a pioneer in waterless, olive‑tree‑based skincare and wellness, is looking for a Paid Media and Email Marketing Designer is responsible for concepting, designing, and producing high-performing creative for digital advertising and email campaigns. This role blends visual design, marketing strategy, and performance data to create assets that drive clicks, conversions, and customer engagement.

What Makes Oliveda Unique?

We are not just “waterless beauty.”

We are tree-to-beauty, powered by 3,000-year-old olive tree skincare science.

Our formulations replace up to 70% industrial water with phytonutrient-rich antioxidants, delivering clinically proven results, long-term skin transformation, and a radically more sustainable approach to beauty.

Your role?

Translate our science, philosophy, and purpose into compelling, elevated visuals that inspire trust, desire, and long-term brand love, across digital, and campaign design.

What You’ll Do

• Design static and animated creatives for paid media campaigns (social ads, display, retargeting, search extensions, etc.).
• Design and build marketing emails, including promotional blasts, newsletters, and automated lifecycle flows.
• Translate campaign briefs, brand guidelines, and messaging into clear, compelling visual concepts.
• Create variations of ads and emails for A/B tests (headlines, imagery, layouts, CTAs).
• Collaborate with the marketing team to understand goals, and key messages for each campaign.
• Optimize creative based on performance data and testing insights to improve CTR, conversion rate, and revenue.
• Ensure all assets follow brand standards and are correctly formatted for each platform and device.
• Maintain a well-organized asset library (templates, components, imagery, and design systems).

What We’re Looking For

• 2–4 years of experience in digital design, preferably in performance/paid media and email marketing.
• Strong portfolio showcasing paid ads (social/display) and email designs.
• Proficiency in design tools (e.g., Figma, Adobe Creative Cloud, or similar).
• Experience with email builders or ESPs (e.g., Klaviyo, Mailchimp, HubSpot).
• Understanding of digital marketing basics: funnels, CTAs, landing pages, and A/B testing.
• Ability to interpret performance metrics and iterate on creative based on results.
• Strong attention to detail, deadline-driven, and comfortable managing multiple projects at once.

Nice to Have

• Basic HTML/CSS for email edits and troubleshooting.
• Experience with motion/short-form video for paid social.
• Copywriting skills for ad and email headlines, body copy, and CTAs.
• Experience in clean beauty, skincare, wellness, or supplements.

Why Join Oliveda?

• Be part of a global movement reshaping the future of skincare
• Play a key role in defining the visual identity of a fast-growing beauty brand
• Work closely with leadership, marketing, and product teams
• Join a purpose-driven company rooted in sustainability, innovation, and science
• Opportunity to make a lasting creative impact as the brand scales globally

Job Details

• Job Type: Full-Time, on-site (Culver City, CA)
• Compensation: $65,000 – $95,000 per year (commensurate with experience)
• Benefits: Medical, Dental, Vision, Life & Health Insurance, plus 401(k)

Senior Software Engineer (Backend/APIs)

Experienced Software Engineers- bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online.

We are seeking a Senior Backend Engineer who is driven by ownership and impact. This role involves building and modernizing the systems that power a 100+ year old retail company — untangling legacy complexity, designing clean APIs, and raising the bar for engineering practices across the team. The ideal candidate is prepared to lead technical decisions, mentor others through the delivery of high-quality code, and contribute to the transformation of a stable enterprise into a faster, more modern organization.

Job Responsibilities:

• Design and build backend systems and APIs in C# / .NET with SQL (the position includes integration with DB2 on mainframe — direct mainframe coding is not required, though working knowledge is expected)
• Modernize legacy systems — decompose, refactor, and replace where it makes sense
• Own technical decisions across patterns, architecture, and trade-offs, bringing sound engineering judgment to all aspects of the role
• Contribute to frontend work as needed (this is not a full-stack role, though comfort with HTML/CSS/JS is expected)
• Write tests, champion CI/CD practices, and deliver reliable, production-quality code
• Mentor team members through code reviews and pairing sessions, contributing to the elevation of engineering standards

Qualifications:

• 7+ years building software, with depth in backend/API development
• C# / .NET expertise as a primary development platform
• SQL proficiency, including writing, optimizing, and troubleshooting complex query plans
• Well-developed engineering practices — including SOLID principles, design patterns, and testing strategies — with demonstrated, hands-on application rather than theoretical knowledge alone
• Strong system design instincts, with the ability to identify trade-offs and ask the right questions during architectural discussions
• Comfort with ambiguity — requirements are not always fully defined, and the ability to clarify, decompose, and drive forward is essential
• Prior experience modernizing legacy systems, or a demonstrated enthusiasm for doing so

Preferred Qualifications

• Experience with retail, inventory, or pricing systems
• Exposure to mainframe integration (DB2, IBM zOS, etc.)
• React, Node, or other frontend frameworks
• Cloud platforms (Azure preferred) and containerization

Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:

• Comprehensive benefits package, including medical/dental/vision
• Short term disability/ Long term disability- voluntary
• Life Insurance (company paid)
• 401(k) w/ company match
• Weekly Pay
• Paid vacation
• Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer

Company Overview

Since 1976, Harbour has been at the forefront of designing and manufacturing luxury outdoor furniture, seamlessly blending Australian craftsmanship with modern aesthetics. Originally founded in Australia and now headquartered in the U.S., Harbour is a global leader in high-end outdoor design.

Our brand embodies the Australian way of life—celebrating the outdoors, travel, and nature—while embracing a signature style that is fresh, light, modern, coastal, and luxe-inspired. At Harbour, our story is just as compelling as our design. We honor generations of Australian craftsmanship, making each piece a reflection of our heritage and passion for quality.

Role Overview

Harbour is seeking a talented and Content Creator & Community Manager to join our Los Angeles-based creative team. This individual will work closely with Harbour’s Brand Director and Marketing team to develop and execute compelling content strategies that drive brand awareness, customer engagement, and sales.

The ideal candidate should be passionate about interior design and a storyteller at heart, passionate about design and outdoor lifestyle. They should have a strong background in graphic design, content marketing, social media, and brand storytelling, with a keen eye for visual aesthetics and a strategic mindset for content distribution.

Key Responsibilities:

Content Strategy:

• Develop and execute a comprehensive content strategy that aligns with Harbour’s marketing calendar, brand identity, voice, and objectives.
• Craft compelling content across multiple platforms, including website, social media, blogs, email marketing, and video.
• Collaborate with designers, photographers, videographers, and external agencies to produce high-quality, engaging visual and written content.
• Ensure all content is consistent in tone, style, and messaging, reinforcing Harbour’s luxury and Australian lifestyle aesthetic.
• Research industry trends and incorporate relevant topics into content strategy.

Content Creation:

• Generate creative and compelling content for social media platforms (posts, stories, videos) aligned with brand guidelines.
• Develop blog articles, website copy, and other content formats as needed.
• Design visual assets for social media using graphic design tools.
• Graphic design skills across Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, Figma, After Effects, Premiere (Video editing a bonus).

Brand Storytelling & Campaigns

• Develop and execute seasonal and product-specific marketing campaigns that drive awareness and sales.
• Write compelling copy for email campaigns, and blog posts.
• Contribute to the creative direction for photoshoots, video content, and editorial features that bring the Harbour brand to life.
• Maintain and evolve Harbour’s brand voice to ensure consistency across all communications.

Email Marketing

• Develop and execute engaging email marketing campaigns that nurture customer relationships and drive sales.
• Craft compelling email copy, subject lines, and layouts that align with Harbour’s brand tone and aesthetic.
• Segment and personalize content to enhance customer engagement and retention.

Social Media Marketing

• Strategize, manage and grow Harbour’s social media presence across Instagram, Pinterest, LinkedIn, Facebook, and emerging platforms.
• Plan, create, and schedule social media content that highlights new collections, design inspiration, brand storytelling, and customer engagement.
• Track and analyze social media performance metrics, optimizing content for engagement, reach, and conversions.
• Collaborate with influencers and brand ambassadors to enhance brand visibility and audience engagement.

Community Management:

• Monitor social media channels for comments, messages, and mentions, responding promptly and professionally.
• Engage with community members by liking, commenting, and sharing relevant content.
• Identify and cultivate key influencers within the community.
• Address customer concerns and provide support where necessary.

Community Building:

• Develop and implement strategies to increase community engagement and participation.
• Foster a positive and inclusive online environment by enforcing community guidelines.
• Analyze community metrics to track engagement and identify areas for improvement.

Performance Analytics & Reporting

• Track and analyze content performance, using data-driven insights to refine content strategy.
• Provide regular reports on content engagement, social media performance, and ROI.
• Stay up-to-date with the latest digital marketing trends, competitor strategies, and industry best practices.

Qualifications & Skills

• 6+ years of experience in content marketing, digital marketing, or social media management.
• Strong storytelling, copywriting, design and editorial skills.
• Experience in luxury, lifestyle, or design-focused brands is a plus.
• Proficiency in content management systems (CMS), social media scheduling tools, and SEO best practices.
• Experience working with Shopify for Ecommerce, Klaviyo for Email Marketing, Attentive for SMS.
• Knowledge of HTML/CSS and experience with web design tools and platforms is a plus.
• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, Figma, After Effects, Premiere (Video editing a bonus).
• Excellent understanding of design principles, typography, color theory, and layout techniques.
• Experience in the design & fashion industry is a bonus. And experience working in a fast-paced retail ecommerce business.
• Excellent written and verbal communication skills
• Strong understanding of social media platforms and best practices
• Creative writing and content development abilities
• Strong graphic design skills (required)
• Analytical skills to measure and interpret data
• Ability to manage multiple projects and deadlines

Join us in the fight for what’s right!

DeMayo Law is seeking an experienced Personal Injury Attorney to be responsible for managing all non-priority client files from assignment date throughout treatment process and until disbursement.

Responsibilities

Client Service

• Assign cases to Case Managers.
• Conduct attorney reviews of all non-priority cases to monitor cases for coverage/liability issues, ensure clients are treating, medical management, spot over-treatment, monitor customer service aspect of case, make sure clients are released in a timely manner, etc.
• Monitor & manage departmental standards in terms of client contact percentage & checklist items.
• Communicate with clients to promote world class client service and to also help medically manage cases.
• Handle escalated calls that require attorney communication.
• Supervise Case Management Supervisor to ensure he/she carries out his/her duties.
• Attend and participate in weekly pre-litigation conferences with litigation attorney to determine whether to present top offers to clients or consider for possible litigation.
• Review all client surveys & discuss items that need to be addressed with Case Management Supervisor.
• Perform annual review of Case Management Supervisor; assist with annual reviews for Case Management team members.
• Manage employee issues that may arise in collaboration with the firm HR Director.
• Communicate with all external persons as needed, to facilitate moving case forward.
• Answer questions from Case Managers & Case Management Supervisor to help move cases forward.
• Process loan request/documents.

Medical Records

• Oversee all aspects of the medical records department.
• Monitor case flow and ensure files are A/S reviewed in a timely manner.
• Review files to determine if clients are released or should be released, in an effort to get files A/S’d and out to insurance company.
• Address questions from Medical Records Supervisor as well as from other members of medical records department.
• Oversee department to ensure all metrics are satisfied.
• Review files to determine whether treatment is related to auto accident-induced injuries.
• Find solutions when medical records staff are having difficulty getting medical records.

Settlement

• Perform settlement appointments regularly.
• Handle all withdrawal and terminations of the pre-litigation department.
• Strategize for ways to improve value of cases for client benefits.
• Improve time-on-desk metrics as they relate to CSS and Medical Records departments.
• Review all new non-priority cases for Statute of Limitations and adjust Litify accordingly.
• Utilize the dashboard reports to analyze files ready to A/S.
• Review Settlement Memo’s after negotiations are complete for accuracy.
• Answer questions from other attorneys and team members regarding settlements.
• Review releases.
• Handle all conversations with adjusters, regarding issues, post-settlement.
• Ensure the DLAW method of asking for referrals is employed during each disbursement.

Qualifications

• Juris Doctor from an ABA accredited law school
• Admission in good standing to NC State Bar; admission to SC State Bar a plus
• 2 years of personal injury practice experience preferred
• Must have passion for client service and building a world-class operation
• Ability to build strong relationships, manage multiple priorities and lead others
• Supervisory experience highly preferred
• Ability to multi-task while maintaining high attention to detail
• Excellent analytical, oral and written communication skills and attention to detail
• Ability to work independently in a fast-paced, high-volume practice
• Demonstrate the highest level of personal integrity, client confidentiality & adherence to ethical standards
• Knowledge of Microsoft Windows/Office and ability to learn and use various software programs
• Experience using Litify or other CRM software preferred
• Bilingual (Spanish) a plus

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Base life insurance paid by the firm plus supplemental option
• Short and long-term disability paid by the firm
• 401(k) with match
• PTO, plus holidays and paid volunteer time off
• Education and gym reimbursement

Equal Opportunity Statement

DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.

A Full Stack Developer is responsible for designing, developing, and maintaining both front-end and back-end components of web applications. This role requires proficiency in a wide range of programming languages, frameworks, and tools, enabling the developer to deliver seamless and efficient user experiences while ensuring robust server-side functionality.

Key Roles

• Front-End Development: Build and maintain user interfaces using modern frameworks such as React, Angular, or Vue.js and Static Web Apps.
• Back-End Development: Design and implement server-side logic, APIs, and databases using languages such as Node.js, Python, Java, or .NET.
• Collaboration: Work closely with UX/UI designers, product managers, and other developers to translate requirements into technical solutions.
• Cloud Development: Use Azure cloud to develop end to end applications to support data sceince projects.
• Testing and Debugging: Write and execute unit, integration, and end-to-end tests; identify and resolve bugs in both front-end and back-end code.
• Deployment: Manage application deployment, monitoring, and scaling using cloud services or on-premises infrastructure.
• Continuous Improvement: Stay up to date with industry trends, best practices, and emerging technologies to continuously improve application performance and development processes.

Responsibilities

• Develop, test, and maintain scalable web applications from concept through deployment.
• Design and manage databases, ensuring data integrity and security.
• Integrate third-party APIs and services as required by project needs.
• Familiarity working with data science teams to develop dashboards and applications.
• Write clean, maintainable, and well-documented code adhering to team standards.
• Participate in code reviews and provide constructive feedback to peers.
• Troubleshoot, debug, and upgrade existing applications.
• Optimize applications for maximum speed and scalability.
• Ensure cross-platform compatibility and responsiveness of applications.
• Collaborate in agile development teams, participating in sprint planning, stand-ups, and retrospectives.
• Contribute to the design and implementation of DevOps practices, including CI/CD pipelines.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern JavaScript frameworks.
• Strong background in Azure full stack development.
• Strong experience with back-end programming languages and frameworks.
• Knowledge of database management systems (SQL and NoSQL).
• Familiarity with version control systems, preferably Git.
• Experience with RESTful API design and integration.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a collaborative team.
• 2+ years of experience.

Preferred Skills

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Knowledge of security best practices in web development.
• Familiarity with Agile methodologies.

The Customer Account Specialist position is responsible for providing best in class customer service to Sales and a portfolio of assigned customers. Accountable for managing customer orders through the pipeline to facilitate growth of existing accounts. In the event of absence, these job responsibilities will be covered by an employee in the "CSS role" or "Manager or Director of Service" position.

Responsibilities And Duties

This job description and performance standard document has been prepared as a guide to ensure better communication and understanding. All responsibilities, however, have not been included, nor could they be. Your Supervisor/Manager may from time to time ask you to perform other related duties not specifically included in this description. Likewise, this description will be revised when required to meet current business needs.

Customer Centric Focus

• Partners with Sales to create new customer items; use PLS form to create items in Radius.
• Enters customer sales orders; ensuring all requirements have been met per order (product/order mins, pricing details, Leadtime needs)
• Delivers complete, accurate, and timely sales order details to support internal order processing.
• Review open order reports daily and drives communication-advising customers on change in dates.
• Create shipping release with a high level of accuracy; to achieve on time delivery.
• Manage expedited shipments as necessary, with required management approval.
• Create expedited sales order requests with scheduling as needed.
• Responsible for processing Returns and Credit as needed. Provide timely feedback so customers have an effortless experience.
• Add, modify customer contacts in Salesforce CRM- data is leveraged for satisfaction surveys, marketing, and tradeshow announcements.
• Leverage Salesforce CRM to collect insights into customer expectations. Along with capture interactions via service calls, successes, and problems to drive ongoing improvements.
• Liaise as needed with cross-functional internal teams (including Pre-media, Engineering, Supply Chain, Scheduling, Quality, Production and Shipping) to improve the entire customer experience.
• Escalate internal systematic/process concerns until final solution/resolution is provided to customer.
• Maintain product awareness- technical understanding of our products/processes.
• Process and manage non-conformances with internal and external customers.
• Provide samples to customers.
• Attain pricing or price lists on existing items as needed
• May require light travel to internal meetings or customer meetings.

Skills And Qualifications

• Exceptional customer-facing communication skills; excellent listening skills
• Action-oriented, assertive, and diplomatic.
• This position requires an individual who enjoys working with a sense of urgency and creative problem-solving.
• Thrives on challenges.
• Attitude- friendly, patient, positive
• Values teamwork and supports team environment.
• College degree preferred or 2+ years of experience in a Customer Service role in a manufacturing environment.

Working Conditions And/or Physical Requirements

• Must be able to work during the hours between 8 a.m. and 5 p.m, in-office.

Job Role: AWC Developer

Job Type: Full Time

Location: Sunnyvale, Austin

Job Summary

We are seeking an experienced AWC Developer with strong hands-on expertise in Siemens Teamcenter Active Workspace Client (AWC) customization. The ideal candidate will design, develop, and support modern PLM user interfaces using AWC Declarative UI, integrate backend services, and enhance user workflows across the enterprise.

Key Responsibilities

• Design and develop custom user interfaces using Active Workspace Client (AWC) Declarative UI (JSON)
• Create and customize panels, commands, toolbars, context menus, and command bars
• Implement custom event handling and client-side logic in AWC
• Work with AWC tables, trees, object sets, and viewers
• Develop integrations using Teamcenter SOA / REST APIs
• Customize and extend Teamcenter business logic based on functional requirements
• Perform BMIDE data model extensions (properties, relations, types, LOVs, rules)
• Support Teamcenter workflows, access controls, preferences, and ACL configurations
• Debug and troubleshoot UI, server, and integration issues
• Collaborate with functional consultants, system admins, and business users
• Participate in design reviews, testing, and production support

Required Skills & Experience

Must-Have:

• 5–8 years of experience with Siemens Teamcenter PLM
• Strong hands-on experience in Active Workspace Client (AWC) customization
• Expertise in AWC Declarative UI (JSON)
• Experience building custom commands, panels, and UI extensions
• Strong knowledge of JavaScript, HTML, CSS
• Hands-on experience with Teamcenter SOA / REST APIs
• Solid understanding of Teamcenter data model & core objects
• Experience with BMIDE for data model changes
• Knowledge of Teamcenter workflows, access control, and preferences
• Strong troubleshooting and debugging skills

Good to Have

• Experience with Teamcenter ITK customization
• Knowledge of Dispatcher, TC Vis, or Rich Client customization
• Exposure to Agile / Scrum methodology
• Experience in manufacturing or engineering PLM environments

Education

• Bachelor's degree in Computer Science, Engineering, or equivalent experience