Crescent Solutions Services Dubai Jobs in Usa
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Job Duties:
- Open envelopes and boxes with promotion submissions
- Count blister cards and review receipts for compliance
- Enter cases into Salesforce and CATS
- Place orders for the Hot Wheels cars
- Review orders
- Send emails to consumers
- Support warehouse duties as needed
Qualifications:
- High School education or equivalency required.
- Experience in Call Center / Warehouse environment.
- Exemplary attendance and job performance.
Experience Required:
- 2 - 5 Years
Recruiter Details:
Name: Dhruv Mehta
Internal Job ID: 26-05967
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Overview
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.
In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.
Responsibilities
+ Travel to customers’ locations to complete service calls according to company policies.
+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.
+ Manage and maintain a highly accurate car stock parts inventory.
+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.
+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.
+ Report poor machine performance at first suspicion to manager.
+ Keep current with new technology through off-site manufacturer's classes and online training.
+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.
+ Maintain current KPI requirements for position.
+ Perform other duties as assigned.
Qualifications
+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.
+ Computer literate and basic knowledge of networking.
+ Ability to install/diagnose a network printer.
+ Valid driver's license with an excellent driving record.
+ Ability to travel to and from customers within the subsidiary’s customer base.
+ Ability to read and follow technical schematics and service manuals.
+ Ability to troubleshoot electrical and mechanical failures.
+ Excellent communication skills.
+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.
+ Physical requirements: ability to bend, lift 50 pounds.
+ Strong customer service skills.
+ Car Insurance Requirements:
o Standard Coverage with $1,000 Deductibles
o Bodily Injury $100,000 / $300,000
o Property Damage $50,000
o Collision Deductible $1,000
o Comprehensive Deductible $1,000
Preferred:
+ Computer skills including a working understanding of basic network connectivity and print drivers.
+ Minimum 2 years mechanical and electrical support experience, within office product industry.
+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.
The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.
Note
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
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Temporary remote opportunity available to candidates in WA, ID, OR, and UT. This position has the potential to become a Cambia Full-Time position (FTE). This is NOT a commitment or guarantee of full-time employment with Cambia.
Starting pay range $19.00 - $22.25/hour depending on experience and location. HR will reach out and provide specific information. This is a non-benefited role.
Upcoming start dates include the following:
- March 16th, 2026
Your start date will be assigned based on class availability and the date of your application. If you are selected for an interview, please let HR know as soon as possible if any of the start dates listed above will not work for you.
Who We Are Looking ForEvery day, Cambia's dedicated team of Customer Service Professionals (CSPs) are living our mission to make health care easier and lives better. As the face of Cambia, our CSPs play multiple roles listener, problem-solver, investigator and advocate all in service of making our members' health journeys easier and days brighter. Do you have a passion for serving others and learning new things? Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit.
As a CSP, you'll act as the bridge between Cambia and those we serve, including members, providers and other health care professionals. You'll answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. You'll advocate for our members, track down answers to tricky questions and ask for support when you're stuck. (At Cambia, you'll always get help when you need it.) In exchange for your excellent customer care, we provide competitive pay, career growth opportunities, a generous benefits package, and flexible and remote options to help you balance priorities in and outside of work.
What You Bring to CambiaQualifications:
- High school diploma or equivalent
- 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience.
- Proficient PC skills and an ability to navigate multiple applications while on calls.
- Ability to apply mathematical concepts and calculations.
Skills and attributes:
- Excellent multitasking skills under pressure.
- Resilience, patience and a positive attitude in the face of challenges.
- Clear, concise and empathetic demeanor while responding to inquiries and requests.
- Proactive problem-solving skills and a knack for asking insightful questions to clarify callers' needs.
- Sound decision-making and flexibility in a fast-paced environment.
- Willing to learn and adapt to changes in products and regulations and integrate feedback to improve skills and capabilities.
- Equally comfortable collaborating with a team and working independently.
- Ability to handle sensitive and confidential information with discretion.
- Preferred: knowledge of medical terminology and coding.
- Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
- Serve as your callers' guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility.
- Roll up your sleeves and do the necessary research to find answers when you don't have them.
- Bring a positive and professional approach to providing every caller with accurate, compliant information.
- Tailor your communications to meet each caller's unique needs.
- Spot and address potentially difficult issues before they arise.
- Prioritize caller satisfaction while representing Cambia's mission and values.
- Seek opportunities to collaborate and improve your skills through feedback and learning.
- May be required to work overtime.
- May be required to work outside normal hours.
- Required to have high-speed internet connection.
- Private, distraction free workspace.
The starting hourly wage for this job is $19.00 - $22.25/hour depending on candidate's geographic location and experience. This is a temporary position and, as such, is not eligible for benefits.
About CambiaWorking at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
- Work alongside diverse teams building cutting-edge solutions to transform health care.
- Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
- Grow your career with a company committed to helping you succeed.
- Give back to your community by participating in Cambia-supported outreach programs.
- Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email . Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Position Title: Customer Service Representative
Reports To: Supervisor, Customer Service
Status: Full-time, Regular position
Category: Customer Service/Support
Location Name: CroppMetcalfe - Fairfax (Service Experts)
Location Address: 8421 Hilltop Rd, Fairfax, VA 22031
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical /Dental /Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
- Career Development opportunities
Key Responsibilities:
- Answers incoming phone calls from customers and assists call or routes call to appropriate person
- Maintains good customer relations and ensures that all calls meet Service Experts' standards
- Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
- Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
- Maintains customer records by updating account information
- Accurately dispositions calls in call monitoring software
- Adheres to CPI compliance regulations when taking payments over the phone
- Updates capacity planner whenever calls or booked, rescheduled or cancelled
- Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
- Communicates with customers on the status of service calls
- Assists with dispatching as needed
- Continually maintains working knowledge of all company products, services, and promotions
- Working with dispatch to improve accuracy in scheduling and speed of response
- Reliable attendance and on-time job performance
- Performs similar/other duties as needed or assigned
Qualifications:
- High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment
- Experience or training the use of computers and related systems in an administrative office environment
- Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
- Excellent customer-service, communication, and interpersonal skills
- Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
- Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
- Ability to work effectively in both a team and an independent environment
- Ability to make decisions based on established guidelines and procedures
- Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
- Effective organizational and time-management skills. Must be able to prioritize work based on service demands
- An understanding and knowledge of the HVAC/Refrigeration Industry is an asset
- Remote Inbound Call Center (Remote After Day 1) Location: Detroit, MI (Remote after first day orientation) Schedule: 12:30 PM – 9:00 PM We are hiring Customer Service Representative to support a high-volume inbound call center assisting individuals seeking community services.
In this role, you will answer calls, listen to caller needs, and connect people with available assistance programs.
This role requires strong empathy, patience, and experience working in a high-volume call center queue.
Responsibilities for Customer Service Representative Handle ~40 inbound calls per day in a call center queue environment Assist callers with scheduling services such as tax assistance and transportation support Provide information and referrals for community resources Demonstrate patience, empathy, and professionalism with individuals who may be experiencing difficult situations Document call details and update internal systems Requirements for Customer Service Representative High School Diploma or GED High-volume inbound call center experience Ability to work 12:30 PM – 9:00 PM shift Ability to work from home after first day orientation Reliable internet connection Ability to pass background check and drug screen (marijuana not tested) Training for Customer Service Representative Day 1 Orientation: Onsite in Detroit 3011 W Grand Blvd, Detroit, MI 48202 Arrival at 8:45 AM Week 1 Training: 9:00 AM – 5:00 PM Week 2 Training: Trainer’s schedule (may be 11:00 AM – 7:00 PM or 12:30 PM – 9:00 PM) Work From Home Requirements for Call Center Representative Reliable internet connection Quiet workspace Ability to perform basic troubleshooting with remote IT support Please include an Internet Speed Test screenshot at the bottom of your resume and submit both a Word and PDF version.
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***This role is 100% onsite in the client location in Baltimore, MD
***Maximum pay rate offered is $18/hour on W2
- All inclusive.
Terms of Employment • W2 Contract, 12 Months • This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm Overview Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.
Responsibilities: • Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.
Required Skills & Experience • Junior Level experience required.
• Need prior large volume of utility call center experience • Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls • Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.
nTech is an equal opportunity employer.
All offers of employment are contingent upon pre-employment background and drug screenings.
Only applicants meeting the above client requirements may be contacted by a Recruiter.
Xylem is a global water technology company committed to solving the world’s most critical water challenges. Through its Evoqua heritage and the broader Xylem portfolio, the company delivers advanced water and wastewater treatment solutions, services, and technologies to industrial and petrochemical customers operating in complex, highly regulated environments.
Service Manager is responsible for leading Safety‑First, reliable, and profitable service operations supporting petrochemical and heavy industrial customers across the assigned territory. This role provides direct leadership to field service teams working in safety‑critical environments and is accountable for driving a strong safety culture through visible leadership, field engagement, and strict adherence to Xylem’s safety standards. Safety performance is a core expectation and foundational to all operational decisions. In addition, the Service Manager owns service P&L performance, including revenue growth, cost control, margin delivery, and operational efficiency.
Leadership & Team Management
Operational & Project Execution
Compliance & Safety First!
Communication & Collaboration
Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
At US Elogistics Service Corp. DBA CIRRO Fulfillment, we're powering global commerce through fast, intelligent, and scalable fulfillment solutions. With a footprint spanning over 28 million ft2 in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we're redefining how brands deliver customer experiences. We're looking for a Customer Success Specialist to join our North American team and drive long-term customer satisfaction, retention, and growth.
What You'll Do
- Own and manage a portfolio of B2B eCommerce clients, acting as their trusted logistics partner.
- Drive onboarding, adoption, and long-term success with CIRRO's fulfillment services.
- Serve as the client advocate internally—aligning with operations, tech, and sales to ensure a seamless experience.
- Analyze fulfillment performance metrics, proactively address challenges, and drive continuous improvement.
- Conduct regular business reviews and maintain clear communication with stakeholders.
- Identify upsell and expansion opportunities that support client growth.
What You'll Need
- 2+ years experience in customer success, account management, warehouse operations or logistics operations (3PL/eCommerce preferred).
- Strong problem-solving skills and the ability to simplify complex logistics topics for clients.
- Excellent communication and relationship-building abilities.
- Experience with logistics platforms, WMS, or order management systems is a plus.
- Bachelor's degree preferred or equivalent experience in logistics, supply chain, or business.
Why CIRRO
- Competitive pay and benefits
- Fast-growing, tech-forward company
- Collaborative, global team culture
- Room for growth in a high-impact role
CIRRO Fulfillment is an equal opportunity employer.
