Conversion Rate Specialist Jobs in Usa

Pay: $50,000.00 - $104,000.00 per year

Why This Is a Great Opportunity

• Join a respected, growing law firm where your communication skills and client care make an immediate impact
• Be the first voice prospective clients hear and help guide them during important, often stressful moments
• Work closely with attorneys and leadership in a role that is central to the firm's growth and client experience
• Enjoy real variety in your day across client communication, intake, scheduling, follow-up, and case information gathering
• Opportunity to build your career in a professional legal environment with room to grow
• Free indoor parking and immediate eligibility for 401(k)

Location: This is a full-time on-site opportunity based in Newark, New Jersey.

Note: Must be fluent in both Spanish and English. Prior intake, client service, call center, or law firm experience is strongly preferred.

About Us

We are a busy, client-focused law firm serving individuals and families across multiple practice areas. Our team is known for providing thoughtful guidance, strong communication, and personalized support from the very first interaction. Confidential Employer.

Job Description

• Answer incoming calls from prospective clients in both Spanish and English
• Conduct initial intake conversations and gather relevant case details with professionalism and empathy
• Enter accurate client and case information into the firm's systems
• Schedule consultations and help keep the intake process moving efficiently
• Follow up with prospective clients and maintain consistent communication
• Deliver a positive, reassuring first impression of the firm
• Maintain confidentiality and professionalism in every client interaction
• Support a fast-paced office by balancing calls, follow-up, scheduling, and data entry

Qualifications

• Fluent in Spanish and English
• Strong verbal communication and interpersonal skills
• Prior experience in legal intake, customer service, call center, receptionist, or client-facing administrative work preferred
• Strong organizational skills and attention to detail
• Comfortable handling sensitive conversations with professionalism
• Good data entry and computer skills
• Able to manage multiple priorities in a fast-paced environment

Why You Will Love Working Here

You will be part of a collaborative, mission-driven team that values responsiveness, professionalism, and helping people through difficult situations. This is a strong opportunity for someone who enjoys speaking with people, staying organized, and playing an important role in a law firm's client experience and growth.

JPC-756

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 285 offices and 4,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third-party solutions servicing several Vertical Markets. We are currently seeking an Air Import Specialist to join our growing team.

Essential Duties and Responsibilities

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports.
• Must have a better-than-average understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed, and released to carriers, customers, and agents in a timely manner.
• Obtain and create quotes for shipments and source the best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipments and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies, and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed in a timely fashion.
• Assist as a backup for alternate accounts.
• Perform other duties as assigned.
• Must be able to perform essential job functions with or without reasonable accommodations.

Preferred Qualifications:

• High School Diploma or GED required.
• 2 years experience with a freight forwarder or export agency
• Knowledge of incoterms
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player
• Must have good ethical standards.

Offering:

• Salary based on experience
• Great medical, dental and vision plans
• 401K with Company match
• Vacation, Sick and PTO time

Great Company culture, fun environment

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. We are currently seeking an Air Export Specialist to join our team in Chicago, IL.

Essential Duties and Responsibilities

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.
• Must have a better than average understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Preferred Qualifications

• High School Diploma or GED required.
• 2 years experience with freight forwarder or export agency
• Knowledge on incoterms
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open minded willingness to adapt to new environments and be a team player
• Must have good ethical standards.

Position Summary

MedOpta is seeking a dynamic clinical professional (RN, LPN, Therapist, Tech, or similar) to serve as a Clinical Sales & Education Specialist across Florida. This 1099 role blends hands-on clinical training with full-cycle medical device sales, including cold calling, product promotion, facility walkthroughs, and light equipment installation.

You will train hospital staff on multiple products MedOpta supports through direct manufacturer contracts, while also selling select product lines you are trained on.

This is an ideal opportunity for a clinician looking to transition into MedTech sales, clinical education, or healthcare consulting.

Key Responsibilities

Clinical Education & Training

• Conduct on-site product trainings and in-services for nurses, technicians, therapists, and physicians

• Demonstrate proper device setup, use, and best practices

• Provide over-the-shoulder support during early adoption

• Tailor education to each facility’s workflow and clinical needs

• Serve as a clinical and technical resource for assigned accounts

Sales & Territory Growth

• Perform full-cycle sales activities: cold calling, prospecting, demos, follow-up, and closing

• Promote and sell designated product lines you are trained on

• Conduct facility walkthroughs to identify opportunities and ensure proper equipment placement

• Perform light installation and basic maintenance of assigned equipment

• Build strong relationships with clinical and administrative stakeholders

• Drive utilization, retention, and expansion within existing accounts

• Provide timely activity reports, account updates, and competitive insights

Qualifications

• Active clinical background (RN, LPN, RT, PT/OT, Surgical Tech, MA, etc.)

• Minimum 2 years of clinical experience

• Strong communication and presentation skills

• Comfortable cold calling, selling, and influencing clinical decision-makers

• Familiarity with hospital, ASC, or rehabilitation environments

• Valid driver’s license and reliable transportation

• Ability to meet vendor credentialing requirements

• Ability to lift/move equipment up to 30 lbs

• Reliable internet access for documentation

• Willingness to travel within Florida

Compensation (1099 Contractor)

• Hourly pay for clinical training, in-services, and approved field activities

• Commission for sales, conversions, and account expansion

• High earning potential for individuals who excel in both education and sales

• Flexible scheduling and opportunities for additional assignments

Why MedOpta?

• Transition from bedside care into MedTech and clinical sales

• Exposure to innovative medical devices and product launches

• Autonomy, flexibility, and meaningful income upside

• Ability to influence patient outcomes through education and adoption

• Direct support from MedOpta’s clinical and commercial leadership teams

Job Title: Lead Service Management Specialist

Duration: 3+ Months (possibility of extension or conversion to permanent)

Location: New York, NY (Remote)

Required Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, or related field

• Minimum 5 years of experience in administration, systems analysis, or office management

• Experience supporting IT Service Management operations

• Strong understanding of ITIL and ITSM frameworks

• Experience coordinating Change and Release Management activities

• Experience managing incidents and service requests in enterprise environments

• Strong documentation and process improvement skills

Must have:

• ITIL / ITSM experience

• Change & Release Management leadership

• CAB meeting facilitation

• Enterprise service desk / operations environment

Preferred Skills

• Experience in healthcare IT environments

• Familiarity with enterprise service desks and operations centers

• Experience with CAB governance and production change control processes

• Strong troubleshooting and escalation management skills

Key Responsibilities

• Lead Change Management processes and facilitate Change Advisory Board (CAB) meetings

• Coordinate deployment of software and hardware releases across enterprise systems

• Serve as the subject matter expert for Change, Release, and Problem Management processes

• Mentor and coach technical teams on ITSM processes and documentation standards

• Coordinate with Service Desk and Operations teams on production changes and outages

• Participate in Root Cause Analysis (RCA) for service disruptions

• Identify opportunities to improve ITSM processes and operational workflows

• Develop and maintain process documentation supporting production and development environments

• Track and monitor ticket quality and SLA performance

• Assist with Enterprise Service Desk ticket volumes when needed

• Manage ticket escalation and incident triage processes

• Supervise staff and coordinate departmental activities

Build a Career That Inspires. At InServ, our core value is clear: People, First. We invest in our teammates and empower you to bring your unique insights and ideas to work every day. If you’re a relationship‑driven recruiter who loves connecting top talent with meaningful opportunities, and you thrive in a fast‑paced environment where you can shape strategy, influence leaders, and elevate the candidate experience, this is your opportunity.

We’re looking for a Senior Talent Acquisition Specialist to lead full‑cycle recruiting and serve as a trusted talent advisor to hiring managers and senior leadership. In this highly visible role, you’ll help shape our workforce, strengthen our employment brand, and ensure we attract, engage and hire the outstanding talent that drives our mission forward.

WHAT YOU’LL DO

• Manage the end‑to‑end recruitment process for mid‑ to senior‑level professional roles, including intake meetings, sourcing, screening, interviewing, and offer negotiation.
• Deliver a seamless candidate experience by leading the interview process, clearly communicating the total rewards package, and delivering timely, thoughtful feedback to internal and external candidates
• Develop and execute proactive sourcing strategies using job boards, social media, networking, employee referrals, and industry events.
• Build and maintain strong talent pipelines for critical, niche and hard-to-fill roles.
• Designs, implements, and continuously enhances full-cycle recruitment and strategy for internship and apprenticeship programs, building strong talent pipelines and driving successful participant conversion.
• Partner with hiring managers to define job requirements, create job postings, and align on sourcing plans.
• Provides strategic guidance to managers to improve recruiting methods and create more efficient processes.
• Advise on the development of competitive, financially responsible, and equitable offer packages for internal and external talent.
• Apply advanced recruiting expertise to cultivate trusted, results-driven relationships through sound judgment, proactive communication, and credibility.
• Monitor key recruiting metrics (time-to-fill, quality of hire, pipeline health) to identify opportunities for continuous improvement.
• Lead enablement initiatives across TA systems, workflows, tools, and processes to support scalable, modern recruiting operations.
• Support employer brand initiatives, such as recruitment marketing materials, career site enhancements, and social media storytelling.
• Provide guidance and mentorship to recruiting coordinator.

WHAT YOU’LL BRING

• Clearly articulates InServ’s Mission, Values, and competitive advantages
• Has strong sourcing skills and experience with modern recruiting tools, ATS platforms, and LinkedIn Recruiter
• Works collaboratively, moves with urgency, and strives for shared success
• Can juggle multiple priorities in a fast‑paced environment
• Demonstrates professionalism, confidentiality, and sound judgment
• Uses a data‑driven approach to guide decisions and recommendations
• Deep experience recruiting within the industrial construction industry

TRAVEL

Ability to travel to recruiting events, job fairs or job sites as required.

WHY INSERV?

• Competitive pay that rewards your impact
• Professional development and continuous learning opportunities
• 401(k)
• Health, Dental and Vision Insurance
• Paid Time Off (PTO)
• Tuition reimbursement

COMPANY OVERVIEW

Founded in 1992, InServ is a full-service industrial contractor serving the life sciences, advanced manufacturing, and food and beverage sectors. We specialize in mechanical, electrical and instrumentation, hygienic piping and HVAC trades. Operating from multiple locations across North Carolina, we serve clients throughout the Southeast. Our success is built on an unwavering commitment to safety, quality, and schedule adherence.

InServ is proud to be equal opportunity employer committed to building a diverse and inclusive workforce. We consider all qualified applicants without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other characteristic protected by law.

Position: Marketing and Communications Manager

Location: Greater Atlanta or Greater New York Region

Full Time

T2EARTH DNA Qualifications:

Our ideal candidate embodies the following core values:

• Grit – Perseverance through challenges to achieve success.
• Intelligence – Ability to think critically using first-principles reasoning.
• Communication – Strong listening skills and the ability to deliver thoughts and positions effectively.
• Principles – Integrity and alignment with T2EARTH’s purpose.
• Positive Attitude – A constructive, encouraging, and generous mindset.
• Goals-Oriented – Alignment with our sustainability and society-driven mission

About us:

T2EARTH, is an eco-friendly, revolutionary building materials company focused on delivering the next generation of fire-retardant and climate resilient wood products for the construction industry. T2EARTH designs and produces sustainable, high-performance wood products that are toxic-chemical-free and used across primary construction and infrastructure applications. Our mission is to change the paradigm of the wood industry by building a bold team and an agile business model changing the way we build our homes and commercial buildings and providing long-term environmental, social, and economic impacts while accelerating the Earth’s transition to a sustainable and affordable built environment.

We are dedicated to leading the way in all our communities, promoting a sustainable future for our neighborhoods, developing innovative customer solutions, and positively affecting the lives of our employees.

Role Purpose:

The Marketing & Communications Manager will serve as T2EARTH’s primary in-house marketing lead, responsible for executing marketing initiatives across content creation, digital channels, and marketing analytics.

This is a hands-on role focused on execution and measurable results. The successful candidate will work closely with leadership to translate company priorities into structured marketing initiatives, while managing digital campaigns, HubSpot marketing tools, and performance reporting.

The role will coordinate internally with Sales, R&D, and Operations and externally with PR firms, media contacts, and marketing partners to support brand visibility, lead generation, and overall marketing performance.

Key Responsibilities

Marketing Strategy, Operations and Analytics

• Plan and execute marketing campaigns that support product launches, brand visibility, and lead generation objectives
• Manage marketing operations in HubSpot, including campaign setup, email automation, landing pages, and lead management workflows
• Develop and maintain HubSpot reporting dashboards to track campaign performance, lead generation, and marketing contribution to the sales pipeline
• Analyze marketing performance data to identify trends, improve campaign targeting, and optimize marketing ROI
• Partner with the sales team to ensure marketing leads are properly captured, qualified, and tracked from initial engagement through the sales pipeline

Content Creation & Communications

• Write and publish website content, blog posts, case studies, press releases, and technical summaries
• Develop sales collateral, presentations, and executive-facing content
• Translate technical product information into clear, market-facing messaging
• Maintain brand voice consistency across all communications
• Support thought leadership and industry content initiatives

Digital Marketing

• Plan and execute paid and organic digital campaigns across LinkedIn, Instagram, Google, and other relevant platforms
• Manage content publishing and engagement strategy across company social channels
• Oversee website updates and landing page optimization to improve conversion and lead capture
• Support SEO initiatives to increase search visibility and inbound traffic

Media, PR & Outside Partner Management

• Serve as the primary point of contact for PR firms, media partners, designers, website developers, SEO consultants, and freelance marketing resources
• Coordinate media outreach initiatives and proactively identify relevant editors, trade publications, and industry journalists
• Support development and distribution of press releases and strategic announcements
• Assist in securing earned media opportunities within construction, sustainability, and building materials publications
• Manage scopes of work, timelines, deliverables, and performance expectations across external partners
• Ensure all external communications and marketing outputs are accurate, on-brand, and aligned with company objectives

Qualifications:

• 3–6 years of experience in B2B marketing, communications, or integrated marketing
• Strong writing and content development skills
• Demonstrated experience executing digital marketing campaigns across social, email, and web channels
• Hands-on experience with HubSpot marketing platform, including campaign tracking, email automation, and marketing analytics
• Ability to analyze marketing performance data and use analytics to improve campaign effectiveness and lead generation
• Experience managing social media channels and paid digital campaigns
• Highly organized with strong execution discipline
• Experience in technical, industrial, sustainability, or construction-related industries preferred

Education:

• Bachelor’s degree in Business, Marketing, Communications, or a related field required.

Compensation & Benefits

• Base Salary: To be determined (commensurate with experience)
• Performance Bonus Incentive
• Comprehensive health, dental, and vision benefits
• Equity/stock options for high performers
• Career growth and leadership opportunities within a fast-scaling organization

Why Join T2EARTH®?

• Be a part of a mission-driven company reshaping the building products and construction industry
• Represent products that are truly sustainable, code-compliant, and transformative
• Thrive in a collaborative, high-performance culture with room to grow
• Make a measurable impact in every conversation, every specification, every win

Ready to Build Something Better?

Apply through our LinkedIn portal

Let us talk. Submit your resume and cover note today.

Visit to learn more about our story and solutions.

T2Earth is an Equal Opportunity Employer. Employment decisions are made without regard to national or ethnic origin, color, religion, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 110,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,600 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Sr. Omni-Channel Marketing Specialist is an individual contributor who serves as the primary execution and optimization lead for owned lifecycle marketing channels, including email, SMS, and push notifications.

Reporting to the Senior Director of Omni‑Channel Marketing, this role is responsible for translating omni‑channel strategy into high‑performing, scalable execution, acting as a subject matter expert, and driving continuous optimization across the customer lifecycle.

What You’ll Do

Channel Leadership & Execution

• Own the end‑to‑end execution of lifecycle marketing initiatives across email, SMS, and push, ensuring campaigns are delivered with speed, quality, and consistency.
• Serve as the day‑to‑day authority on owned channel performance, best practices, and optimization approaches.
• Partner closely with the Senior Director to operationalize lifecycle and personalization strategies across key customer journey stages.

Performance & Optimization

• Analyze channel‑level performance and customer behavior to identify trends, risks, and opportunities.
• Develop actionable insights and recommendations that inform leadership decisions and future campaign direction.
• Lead testing and optimization efforts (A/B testing, segmentation strategies, journey improvements) to improve engagement, conversion, and retention.

Martech & Platform Expertise

• Act as a subject matter expert in Salesforce Marketing Cloud (or similar platforms), advising on configuration, capabilities, and scalable use cases.
• Partner with Technology and CRM teams to support enhancements, data improvements, and integration initiatives.
• Ensure campaigns and journeys are built in alignment with platform best practices, data governance, and compliance requirements.

Cross‑Functional Enablement

• Collaborate with marketing, operations, field, creative, and technology teams to ensure seamless execution and alignment across touchpoints.
• Influence outcomes without direct authority by aligning stakeholders around data‑driven insights and shared objectives.
• Provide guidance, documentation, and informal mentorship to junior marketers or channel users to elevate omni‑channel maturity.

Process & Standards

• Define and maintain channel‑specific SOPs, templates, and best practices to improve efficiency and reduce execution risk.
• Identify opportunities to streamline workflows, improve reporting visibility, and enhance campaign scalability.
• Support strategic initiatives that advance customer experience, brand consistency, and business performance.

Who We’re Looking For

• Bachelor’s degree in Marketing or a related field
• 6–8+ years of progressive experience in lifecycle, CRM, or omni‑channel marketing
• 3+ years of deep hands‑on experience with Salesforce Marketing Cloud or a comparable platform
• Proven expertise in email marketing; SMS and push experience strongly preferred
• Demonstrated ability to analyze data and translate insights into recommendations for senior leaders
• Strong project management skills with the ability to manage complex initiatives independently
• Excellent written and verbal communication skills; able to influence across levels without direct authority
• Experience establishing scalable processes, documentation, and best practices
• High proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook)
• Working knowledge of federal fair housing laws and applicable local housing provisions

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401k with matching company contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

About Us

At Parameter, we’re on a mission to redefine how the world monitors and protects mission-critical operations. By uniting RLE’s deep expertise in facility monitoring and leak detection with NDSL’s industry-leading battery monitoring technology, we deliver powerful, real-time intelligence where it matters most.

Our advanced solutions continuously detect and analyze liquids, gases, energy, and materials- turning complex data into clear, actionable insights. The result? Smarter decisions, stronger reliability, and peak operational performance for our customers.

With a global footprint and clients around the world, Parameter proudly serves industries operating at the forefront of technology. We are deeply embedded in one of the fastest-growing and most valuable sectors today: data centers- the backbone of the digital economy.

What We Offer

At Parameter, we invest in our people just as intentionally as we invest in our technology. Our benefits are designed to support your well-being, growth, and long-term success:

• 120 hours of Paid Time Off, frontloaded from day one and increasing with tenure
• Up to 48 hours of separate paid sick leave each year
• Comprehensive benefits packages with generous employer contributions
• Medical
• Dental, Vision, and Ancillary
• 401K
• HSA/FSA/HRA
• Quarterly company-wide EBITDA bonus program, so everyone shares in our success

We are passionate about continuous learning and career development, offering employees meaningful opportunities to grow, learn new skills, and advance within the organization.

About the Role

The Supply Chain Specialist supports day-to-day purchasing, inventory, and material coordination activities under the direction of the Supply Chain Manager. This role focuses on accurate execution, analysis, and cross-functional coordination to ensure material availability, inventory accuracy, and supplier performance in support of production and operational goals. This role operates with an ownership mindset, strong follow-through, and the ability to work effectively in evolving systems and processes.

Key Responsibilities:

• Execute purchasing, inventory replenishment, and material coordination activities for assigned categories or product lines in alignment with established procurement strategies and guidelines.
• Monitor demand forecasts, inventory levels, and usage trends; identify risks related to shortages, excess inventory, or obsolescence and escalate findings with clear recommendations.
• Support supplier management activities by tracking pricing, delivery performance, lead times, and quality metrics; assist with issue resolution and documentation as needed.
• Serve as a clear and confident cross-functional point of contact with Operations, Production, and Finance to communicate material status, purchasing activity, and inventory impacts.
• Maintain accuracy and integrity of purchasing and inventory data within NetSuite and related systems, ensuring timely updates and issue resolution.
• Prepare and distribute routine reporting on purchasing activity, inventory health, supplier performance, and cost trends for review by the Supply Chain Manager.
• Operate effectively within ambiguity and imperfect systems by adapting workflows, flagging gaps, and supporting process improvements.
• Support continuous improvement initiatives by identifying process inefficiencies, documenting opportunities, and assisting with implementation under manager direction.
• Demonstrate consistent ownership and follow-through on assigned tasks, ensuring commitments are met and issues are communicated proactively.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Operations, or a related field; or equivalent practical experience.
• Experience in manufacturing procurement, purchasing, inventory planning, or materials management.
• Working knowledge of inventory replenishment concepts and materials coordination.
• Experience tracking supplier performance metrics such as delivery, lead time, and quality.
• ERP system experience: NetSuite preferred.
• Proficiency in Excel with the ability to analyze inventory data and usage trends.

Physical Demands:

• Sitting for extended periods while using a computer and phone.
• Manual dexterity includes frequent use of hands for typing, handling documents, and operating office equipment.
• Must have the ability to read detailed information on screens and documents and hear conversations over the phone and in-person.

Work Environment:

This role is typically performed in an office setting, with occasional travel to attend events, meet with clients, or collaborate with other departments. Duties can be performed in both a warehouse and production area as well. Safety precautions and PPE may be required in these environments.

Salary Range: $72,000 - $92,000

Parameter is an Equal Opportunity Employer. We are committed to creating an inclusive environment and providing equal employment opportunities regardless of age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status.

Insight Global is hiring for a Rating Technician to join the Rating team for a large insurance company. This person will be teams onsite in Urbandale, Iowa or Portland, Maine. With a large focus on training and development, this role will have the opportunities for long term growth within the organization.

This Rating Technician will be responsible for the accurate and timely rating and issuance of commercial insurance transactions using both manual and automated methods. They will follow established authority levels, workflows, and procedures to ensure all work meets service‑level expectations. They will communicate effectively with internal and external partners to support accurate transaction processing and resolve rating or policy issues. They take ownership of required training and maintain proficiency in all systems, tools, and rating practices. They support additional operating units as needed and contribute to team discussions, problem‑solving, and continuous improvement efforts to enhance departmental efficiency and effectiveness.

Responsibilities Include:

• Rates and issues all transaction types using manual and automated methods for all commercial lines of business, ensuring accuracy and compliance with guidelines.
• Follows established authority levels, workflows, and procedures to ensure timely, accurate processing and alignment with service‑level standards.
• Proactively identifies transactions approaching or exceeding service‑level agreements (SLAs) and taking appropriate action to ensure timely resolution.
• Communicate effectively with agents, underwriting, and internal partners to obtain necessary information, interpret instructions, resolve rating or policy issues, and maintain strong working relationships that support accurate transaction processing and overall operational efficiency.
• Takes ownership of assigned training by completing required certifications, maintaining subject‑matter expertise, and applying learned skills to support accurate and efficient transaction processing.
• Supports additional regional operating units as needed, applying technical knowledge and workflow proficiency to ensure consistent service‑level performance across the organization.
• Maintains strong proficiency in all software applications and tools required to perform rating responsibilities.
• Actively participates in team discussions, problem‑solving efforts, and the development of best practices to support team effectiveness.
• Contributes to continuous improvement initiatives, including identifying opportunities to enhance processes, workflows, and system functionality.
• Performs all other duties as assigned to support departmental goals and operational efficiency.

Requirements

• 1-3 years of experience in an office environment
• Experience working through process workflows and following procedural manuals
• Basic computer skills (Microsoft Office Suite) specifically Excel
• Previous Job Longevity
• Strong communicator
• Insurance experience
• Experience in Insurance Processing

Hourly pay rate is $20/hr while on contract with potential for conversion at a similar yearly rate.