Conversion Rate Optimization Specialist Jobs in Usa

Position Summary

At Fluor, we are proud to design, build, and maintain the world’s toughest projects. We are seeking a Construction Automation Specialist to support BIM data integration, automation, and model based reporting across project teams. This role is hands on, technical, and focused on iConstruct Data Links, BIMFlows, model based reporting, and Work Packaging through the Control Panel.

Responsibilities

• Develop and maintain iConstruct Data Links to support reliable bi directional model data
• Design and optimize BIMFlows to automate validation, data population, and quality checks
• Produce model data reports and dashboards that support project and business decisions
• Collaborate with BIM, engineering, construction, and digital delivery teams to improve data standards and workflows
• Support construction automation tools and processes across assigned projects
• Assist with work packaging development using model based data

Job Requirements

• Proven experience using iConstruct Pro in a production environment
• Strong skills in Data Links, BIMFlow development, model reporting, and Work Packaging (Control Panel)
• Solid understanding of BIM tools including Revit and Navisworks
• Ability to work with large, complex models with strong attention to detail
• Analytical mindset with strong problem solving skills
• High school diploma or GED required

Other Job Requirements

• Ability to collaborate with multi discipline project teams
• Ability to support construction in the field or remote as needed
• Strong communication and documentation skills
• Ability to meet project deadlines and adapt to changing priorities

Preferred Qualifications

• Experience supporting large or complex projects

Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company’s products are sold in over 120 countries.

The Specialist – International Logistics will be responsible for supporting the distribution, movement, and storage of supplies on a global scale. This role will assist the Senior Manager by providing data for budgets, processing international shipments, coordinating with freight forwarders, and building efficient delivery routes.

This position is based in office from Mondays-Thursdays, and remote on Fridays.

Responsibilities:

• Coordinate with freight forwarders, carriers, and transportation providers to ensure timely and accurate shipment delivery.
• Respond to internal and external inquiries, directing issues to appropriate teams as needed.
• Arrange special shipping services (e.g., expedited, temperature-controlled, or hazardous materials) when required
• Track international shipments and proactively resolve delivery issues or documentation discrepancies.
• Prepare, review, and manage shipping documentation (e.g., commercial invoices, bills of lading, packing lists) to ensure regulatory and customs compliance.
• Support distribution and shipping budgets, identifying cost-saving and efficiency opportunities.
• Ensure logistics and freight forwarding services meet quality standards and performance expectations.
• Organize and optimize logistics processes to improve efficiency and reduce operational delays.
• Support cross-functional projects and perform additional duties as assigned.

Education/Experience

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred.
• 2+ years of experience in international logistics, including hands-on freight forwarding experience.
• Experience working with international shipping regulations, customs documentation, and global carriers preferred.

Required Skills

• Effective communication skills, including writing, speaking, and interpersonal communication.
• Strong critical thinking and problem-solving abilities.
• Excellent customer service and client relationship skills.
• Ability to collaborate effectively in a cross-functional team environment.
• Strong organizational skills with high attention to detail.

We Offer:

• The salary range for this position is $70,000 - $80,000 annually, commensurable with skills, experience, and qualifications
• Bonus opportunity based on personal and business performance
• Robust healthcare, insurance, and benefit options
• Paid time off policies including vacation, personal, holiday, and sick days
• 401K plus company match
• Options to support development, including complimentary access to LinkedIn Learning
• An entrepreneurial career with a dynamic environment where all voices are heard and appreciated
• Low hierarchy with high visibility to C-Suite on a regular basis
• A growing company with a proven track record of solid financial stability

Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.

CowManager is successfully commercializing the CowManager Sort Gate in the US market. Since its launch in 2025, the Sort Gate has been widely adopted and has quickly become a major success, driven by its patented technology and the strong value it delivers to both existing and new CowManager customers. The Sort Gate is already transforming on-farm sorting, and we are now focused on accelerating its growth, adoption, and impact across North America.

As a Technical Support Specialist, you will play a key role in taking the CowManager Sort Gate to the next level. You will work closely with dairy producers, subcontractors, the internal US team, and the product development team at our HQ in the Netherlands. You will actively contribute to ongoing product improvements, market expansion, and business development for CowManager systems throughout North America. This role combines technical expertise, training, and product and business development, with a strong focus on strengthening customer relationships, optimizing implementation, and driving continued product innovation and success.

The Job

• Project manage the roll-out of already sold and new to be sold Sort Gates ;
• Oversee the installation, implementation and maintenance of CowManager systems;
• Identify and follow-up on upsell opportunities to Strategic accounts and partners;
• Have an active role in strategic accounts recruitment, implementation, and sustainability plans;
• Collaborate with product development teams to provide input on product enhancements;
• Facilitate coordination between CowManager HQ and local stakeholders on a operational level;
• Set up and maintain distribution, installation, and support plans with local partners and CowManager technical support teams.;
• Organize and lead training sessions for Sort Gate users and partners.

About CowManager

CowManager consists of innovative tech pioneers with a dairy background, we strive to continually think further. We see it as our responsibility to inspire better, easier methods and higher standards in the dairy industry. With our data-driven approach combined with artificial intelligence, technological expertise, years of experience, and a network, we enable dairy producers to work more efficiently and effectively.

As inventors of the very first ear sensor technology for dairy cattle, we work shoulder-to-shoulder with our coworkers and customers, driven by big data and passionate about cow welfare. Our company's headquarters resides on an active dairy farm in the Dutch countryside. We give our employees the chance to fulfill their (professional) ambitions. We value a healthy work-life balance and our employees have a genuine passion for our sector and our service. Our goal? To do better together!

The Skills

• Ideal candidates for this career should have a strong dairy background
• Experience in technical product introductions
• Commercial and Sourcing background
• Being a self-starter and taking ownership of your responsibilities
• Willing to travel approximately 50% of your time
• Passionate about the dairy industry and technology
• Willing to help out with installations and maintenance
• A Mechanical attitude, hands-on is important
• Have a commercial mind-set, client facing experience is a must
• A Background in automation and understanding Cow flow, cow monitoring and interest in efficient ways of working of daily operations at farms is a plus.

The Benefits

• You will be part of a growing team of professionals in the US
• A chance to engage deeply with dairy farmers and assist them in improving their herd's health, fertility, nutrition performance as well as their financial performance
• Working on long-term relationships with dairy producers throughout USA
• A family culture with an informal and personal atmosphere
• An inspiring work environment with a dedicated team
• Independence and high level of responsibility
• A competitive salary plus benefits & PTO
• A flexible schedule

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced Accounts Receivable Collections Specialist to join our Atlanta office. The Accounts Receivable Collections position is responsible for collecting funds from Insurance carriers, their policy holders, and direct-hire clients. This individual works closely with the attorneys to resolve any issues related to collecting the payment of invoices. The ideal candidate should be deadline driven, highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service.

The following set of success factors describe the characteristics of those who are successful in our Firm:

• Helpful, Congenial, Personable, Positive
• Unpretentious, Approachable, Respectful, Team Oriented
• Accountable, Takes Ownership, Corrects Mistakes
• Organized, Timely, Confidential, Responsive (within 24 hours)

Duties and Responsibilities:

• Review and analyze accounts receivable aging
• Research client accounts using electronic billing sites in order to take the appropriate actions to resolve outstanding balances
• Contact clients via phone calls, and email to follow-up on status of unpaid invoices
• Prepare and send monthly overdue statements
• Negotiate and arrange payment schedules
• Record all collection activities efforts with regularity
• Communicate all collections activity with the assigned Partner
• Request application of retainers and unapplied casj for payment of invoices
• Process refund requests for remaining Trust balances and client overpayments
• Calculate deductible exhaustion for insured client matters
• Audit accounts receivable ledgers as needed
• Prepare reports as needed

Education, Experience, and Skills:

• High School Diploma required. Bachelors’ Degree preferred in a related field of study.
• Two to four years of AR Collections experience required.
• Two years in Insurance Carrier Collections preferred.
• Proficiency with MS Office. Strong Excel skills preferred.
• Experience with e-billing vendor sites (LegalX, T360, etc.)
• Experience in e-billing also considered
• Ability to multi-task, prioritize and work under tight deadlines.
• Top-notch organizational skills for optimal work flow and efficiency.
• Excellent time management skills.
• Demonstrates a strong attention to detail, catches errors and corrects them quickly.
• Ability to perform at high levels in a fast-paced, dynamic work environment.
• Adaptable to changing priorities and work demands.
• Pro-active, follows through with minimum direction, and displays initiative.
• Exhibits a positive attitude and has confidence.

What we offer you

• Competitive compensation
• Comprehensive benefits package, including medical, dental, and vision
• HSA and FSA plans available for employees and dependents
• Work-life balance
• Generous PTO policy
• 401K plan including a 3% Employer Safe Harbor contribution
• Firm paid life insurance and long-term disability
• Employee Assistance Program
• Year-end bonuses and referral fee programs

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Supply Management Specialist

Location: Waterloo, IA

Duration: 24 months with possible extension

Key Responsibilities

• Drive continuous improvement projects by identifying and implementing optimal sourcing strategies that support quality, cost, and delivery goals within the assigned supply base.
• Build and negotiate strong relationships with internal and external stakeholders to ensure alignment and successful project execution.
• Develop broad expertise across multiple commodities and sourcing categories.
• Lead supplier resourcing initiatives and execute risk‑mitigation strategies.
• Maintain effective communication across teams and utilize project management tools.

Requirements

• Ability to investigate, own, and resolve complex or ambiguous issues through to completion.
• Demonstrated project management skills.
• Strong relationship‑building capabilities with internal partners and external suppliers.
• Self‑starter with the ability to gather information, make decisions, and take initiative.
• Bachelor’s degree in Business Management, Supply Chain, or a related field.
• Open to recent graduates.

Preferred Skills

• Experience using SAP.
• Ability to develop dashboards or visual reporting tools (Power BI, data analytics platforms, SharePoint, etc.).

Job description:

Tuopu USA LLC is a fast-growing automotive supplier committed to operational excellence and employee development. You’ll play a pivotal role in shaping our digital infrastructure and supporting a values-driven workplace.

Tuopu USA LLC is seeking a proactive and technically skilled IT Systems Specialist to lead the implementation, maintenance, and optimization of our core systems: MES (Manufacturing Execution System), WMS (Warehouse Management System), and CMS (Content Management System). This role bridges operations and technology, ensuring seamless data flow, system integrity, and user support across manufacturing, logistics, and content platforms.

Key Responsibilities:

• Configure, maintain, and troubleshoot MES, WMS, and CMS platforms.
• Monitor system performance and resolve technical issues promptly.
• Provide Tier 1–2 support to end users and escalate complex issues as needed.
• Collaborate with production and warehouse teams to align system workflows with operational needs.
• Lead develop and maintain API integrations between MES, WMS, ERP, and CMS platforms.
• Identify and implement process improvements to enhance system efficiency and user experience.
• Ensure accurate data capture and reporting across systems.
• Create dashboards and reports to support production planning, inventory control, and content updates.
• Enforce IT security protocols and user access controls.
• Support audits and ensure systems meet regulatory and company compliance standards.
• Develop user guides and conduct training sessions for system users.
• Maintain documentation for system configurations, workflows, and troubleshooting procedures.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• 3+ years of experience managing MES, WMS, or CMS platforms in a manufacturing or logistics environment.
• Strong understanding of SQL, APIs, and system integration principles.
• Experience with ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
• Excellent problem-solving, communication, and project management skills.
• Bilingual (English/Mandarin or Spanish) preferred for cross-functional collaboration.

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• Credit Cards
  
• Work with Retail, Commercial, Ag, and Treasury Management Teams to find opportunities to cross sell our Nicolet Card Products
  
• Duties include a consistent cadence of calls and meetings with potential new customers to close on sales opportunities, new account onboarding, servicing existing credit/debit card accounts, and error resolution
  
• Escalation points of contact for Frontline, Call Center, and Operations teams for advanced servicing requests and issues
  
• Assist with training sessions for internal employees related to credit/debit card products
  
• Provide reporting & analysis for credit/debit card portfolio performance, trends, and opportunities to drive cardholder usage.
  
• Instant Issue
  
• Provide training to new retail bankers and branches for best practices.
  
• Maintain current Instant Issue procedures and communicate changes as needed to Frontline.
  
• Create, Review, and Provide Instant Issue reporting to appropriate teams.
  
• Special Projects
  
• Assist Project Teams with new product implementations.
  
• Assist Project Teams during Bank acquisitions & conversions.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet. Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives. Performs all other duties as assigned.
  

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• High School Diploma or equivalent. Preferred Associate's degree in Business Administration, Finance, Accounting, or related field.
  
• 1-3+ years of retail banking experience
  
• PC, phone system, general office equipment
  
• Ability to maintain strict confidentiality.
  
• Solid judgment and decision-making skills
  
• Creativity and comfortability presenting in public.
  
• Have experience at Microsoft Office
  
• Willing and able to learn new programs and software.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

Customer Success Specialist

Serve as a strategic partner to customers and a trusted internal advocate. Own and grow key accounts while ensuring seamless execution from order to delivery in a fast-paced, collaborative environment.

What You’ll Do

• Manage customer accounts as the primary point of contact

• Build relationships that drive satisfaction, retention, and growth

• Proactively communicate on orders, timelines, and status

• Collaborate cross-functionally (Operations, Supply Chain, Quality, Leadership)

• Lead customer check-ins and strategic conversations

• Analyze KPIs to identify trends and opportunities

• Resolve issues quickly to maintain a high-quality experience

• Capture feedback and improve processes as the company scales

What You Bring

• 1–2+ years in customer success, account management, or similar roles

• Strong relationship-building and communication skills

• Analytical, organized, and detail-oriented

• Comfortable owning accounts and solving problems

• Proficiency in Microsoft Office, Google Workspace, and collaboration tools

• Adaptable, positive, and growth-minded

ProSidian Consulting is seeking a Logistics Specialist II located at The Federal Aviation Administration Logistics Center (FAALC), located at Mike Monroney Aeronautical Center (MMAC) to support an engagement for a Fed. Gov Agencies that provide Aviation Administration and Logistics support to US Govt. Agencies. The Agency supports a broad range of systems, consisting of thousands of individual pieces of equipment in the Facilities, Surveillance, Navigational Aids, Automation and Communications, Weather Systems and other agencies. In support of National Airspace System systems and other equipment, The Aviation Transportation Agency also provides configuration management, hardware and software documentation, modification(s), field support, systems, and acquisition support. Because The Aviation Transportation Agency Groups/Product Divisions provide technical support and supply support to the National Airspace System (NAS) field facilities and other government agencies, the work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data.

The work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data. To accomplish the work efforts, The ProSidian Engagement Team shall provide a wide variety of logistics/professional support personnel. Work shall include but not be limited to the following areas: a] Drafting Services and Computer Aided Engineering Graphics (CAEG) Support; b] Engineering Drawing Preparation, Maintenance, Filing and Reproduction, and c] Maintain FAALC Engineering Library (1) Maintain Engineering Drawing Copies, (2) Maintain Computer Databases, (3) Maintain FAA Specifications, (4) Maintain Electronic Equipment Modifications, (5) Maintain National Stock Number Files, (6) Maintain FAA Equipment Modification Publications, and (7) Provide Engineering Library Research Assistance such as [a] Environmental Safety and Occupational Health Support [b] Lean Six Sigma Quality Improvement Support, [c] Logistics Specialist Support, [d.] Management and Program Analyst Support, and [e] Project Management Support.

Provide Logistics Specialist Support as a Logistics Specialist II on behalf of US Federal Government Clients such as The Federal Aviation Administration Logistics Center (FAALC). This support shall include the planning, scheduling, monitoring, estimating and coordinating of assigned tasks. This includes Consulting Services serving as a knowledgeable expert and team member to develop solutions in infrastructure support management, logistics deployment, acquisition planning, life cycle management, data analysis, research studies, material staging, installation of material and equipment, electronic repair and testing, and precision equipment calibration. Additional areas of focus including support for Engineering & Manufacturing Repair Services to contribute technical solutions through a network of highly skilled engineers and manufacturing and repair facilities.

Work as part of teams providing Nationwide Distribution Services and support the ability to manage and track vast amounts of material and equipment nationwide which require professionals that . We specialize in distribution, relocation, transportation and delivery of products, equipment or supplies. On occasion, the Logistics Specialist II shall participate in Activities related to On-line Direct Acquisition of Materials and Supplies.

Logistics Specialist II Tasks may include but shall not be limited to items such as the following:

• Evaluate initial provisioning and supply support criteria and data and analyze the effectiveness and efficiency of the criteria and data.
• Determine appropriate stock and repair levels using analytical tools such as Repair Level Analysis and Spares Quantification.
• Review programs for adequacy and efficiency of supply support provided to Fed. Govt./ Client [such as The Federal Aviation Administration Logistics Center (FAALC)], customers. Evaluate forecasting methods and make recommendations for adjustment to meet supply support needs.
• Analyze information and statistics relative to specific items and select NAS, CBP, DoD and other agencies systems and propose resolutions which conform to stated goals and objectives.
• Provide assistance to inventory managers by gathering historical information on demand rates, failure rates, or other support requirements as needed for maintaining appropriate inventories.
• Evaluate plans for supporting new systems and for providing continuing support for obsolete and/or non-procurable systems and equipment.
• Support material workflow requirements in meeting maintenance, repair and overhaul objectives for the supply chain.
• Analyze programs, costs, current and forecast budgets, operational reports and schedules, production and procurement lead times and report results and conclusions.
• Support inventory managers and equipment specialists in evaluating non-catalog support NAS systems.
• Perform complex logistics analyses/studies of proposed program plans for effectiveness in meeting goals, objectives and accomplishing program activities.
• Analyze logistics data and documentation for select programs and provide recommendations for support or improvement.

Data security must be provided as prescribed by the standard operating procedures. Logistics Specialist II Candidates will be considered for a position based on the candidate's qualifications as they relate to the skills, experience, and responsibility requirements for the position. The Logistics Specialist II will perform a variety of technical and business tasks in support of the Planning, scheduling, monitoring, estimating and coordinating functions for both operations and engineering materials. The Logistics Specialist II will be required to manage multiple types of shipments and direct personnel on associated tasks.

Responsibilities include but are not limited to: Meeting on time deliverables including program costs and scheduling requirements. | Prioritizing daily workloads | Communicating directly with internal and external customers | Capture and record performance metrics | Maintain training records | Evaluate cost saving opportunities | Consistently maintaining a safe work environment

Required Skills: 4 year degree from an accredited University in Business Administration, Business Management, Commerce, Finance, Supply Chain or related field applicable to the job function | 2 years' experience in a logistics, supply chain or related field | Experience presenting to large groups | Knowledge of MS Office applications including Excel and Word | Strong written and verbal communication skills

Desired Skills: Strong analytical skills and an aptitude for data analysis | Strong interpersonal skills | Detail oriented | Ability to multi-task in a fast-paced work environment | U.S. Citizenship is required.

Leadership, Communication, Government financial management, budgeting, financial modeling, reporting, presentations and experience performing Federal Government Management such as Cost Estimation, Acquisition, Acquisition Database services, Negotiations, Communication. Must be able to pass background check and maintain security clearances to maintain confidentiality. This labor category includes the following levels and associated required years of experience: Logistics Specialist II (Min. Experience: 2 Yrs.) | Logistics Specialist ll (Min. Experience: 4 Yrs.) Logistics Specialist lll (Min. Experience: 6 Yrs.).

a. Experience (All levels). Experience shall include evaluating initial provisioning and supply support criteria; evaluating plans for supporting new systems and for providing continuing support for obsolete and/or non-procurable systems and equipment; determining appropriate stock and repair levels using analytical tools such as Repair Level Analysis and Spares Quantification; reviewing programs for adequacy and efficiency of supply support and evaluating forecasting methods to meet supply support needs; providing assistance to inventory managers by gathering historical information on demand rates, failure rates, or other support requirements for maintaining appropriate inventories; supporting material workflow requirements in meeting maintenance, repair and overhaul objectives for the supply chain; analyzing programs, costs, current and forecast budgets, operational reports and schedules, production and procurement lead times and preparing reports; performing complex logistics analyses/studies for effectiveness in meeting program goals; and analyzing logistics data and documentation for select programs and providing recommendations for support or improvement.

b. Knowledge (All levels). Specialized knowledge of FAA systems, equipment, procedures, operations, logistics, and budgeting is highly desired. Knowledge of logistics and management principles is required. Knowledge of analytical and evaluative methods and techniques for schedule, inventory, and logistics performance, and for assessing program, administrative, and management effectiveness is required.

c. Education (All levels). A high school diploma or equivalent is required. A Bachelors of Arts degree in Business Administration, or an Associate's degree in Logistics or Business, is highly desired.

Some Task efforts may be very extensive and require the work be broken into Subtasks. However, the various task projects shall include but not be limited to the following:

• Provide complete drafting services in support of the FAALC including operations and maintenance of the drafting file system, reproduction of drawings, and preparation of engineering drawings, electronic artwork and electronic media.
• Provide complete FAALC Technical Library maintenance services.
• Provide Environmental, Safety and Occupational Health Specialist services to include but not limited to the training, monitoring, and providing technical guidance for all aspects of the planning, initiation, execution, monitoring and controlling of a project, and the closeout of assigned projects.
• Provide quality improvement services, using Lean Six Sigma methodology and techniques to the FAALC, including facilitating, planning, coordinating, reviewing, evaluating and reporting all activities for the purpose of completing organizational continual improvement projects.
• Provide logistics expertise to the FAALC including analysis and recommendations for planning, scheduling, monitoring, estimating and coordinating of assigned logistics tasks associated with FAALC service provider responsibilities in the logistics element areas of supply support, support equipment, maintenance support facilities and Packaging, Handling, Storage and Transportation.
• Provide management and program analysis services to the FAALC including planning, scheduling, conducting, and reporting analyses of management, administrative and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency

Pay: $50,000.00 - $104,000.00 per year

Why This Is a Great Opportunity

• Join a respected, growing law firm where your communication skills and client care make an immediate impact
• Be the first voice prospective clients hear and help guide them during important, often stressful moments
• Work closely with attorneys and leadership in a role that is central to the firm's growth and client experience
• Enjoy real variety in your day across client communication, intake, scheduling, follow-up, and case information gathering
• Opportunity to build your career in a professional legal environment with room to grow
• Free indoor parking and immediate eligibility for 401(k)

Location: This is a full-time on-site opportunity based in Newark, New Jersey.

Note: Must be fluent in both Spanish and English. Prior intake, client service, call center, or law firm experience is strongly preferred.

About Us

We are a busy, client-focused law firm serving individuals and families across multiple practice areas. Our team is known for providing thoughtful guidance, strong communication, and personalized support from the very first interaction. Confidential Employer.

Job Description

• Answer incoming calls from prospective clients in both Spanish and English
• Conduct initial intake conversations and gather relevant case details with professionalism and empathy
• Enter accurate client and case information into the firm's systems
• Schedule consultations and help keep the intake process moving efficiently
• Follow up with prospective clients and maintain consistent communication
• Deliver a positive, reassuring first impression of the firm
• Maintain confidentiality and professionalism in every client interaction
• Support a fast-paced office by balancing calls, follow-up, scheduling, and data entry

Qualifications

• Fluent in Spanish and English
• Strong verbal communication and interpersonal skills
• Prior experience in legal intake, customer service, call center, receptionist, or client-facing administrative work preferred
• Strong organizational skills and attention to detail
• Comfortable handling sensitive conversations with professionalism
• Good data entry and computer skills
• Able to manage multiple priorities in a fast-paced environment

Why You Will Love Working Here

You will be part of a collaborative, mission-driven team that values responsiveness, professionalism, and helping people through difficult situations. This is a strong opportunity for someone who enjoys speaking with people, staying organized, and playing an important role in a law firm's client experience and growth.

JPC-756

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance