Conversion Rate Optimization Specialist Jobs in Usa

Job Description

We are seeking a detail-oriented Email Developer to handle the technical build and deployment of email campaigns. This role focuses on the hands-on development and implementation of emails using Salesforce Marketing Automation, working from client-provided specifications and creative assets.

Key Responsibilities

Email Development

- Code and build responsive email templates in Salesforce Marketing Automation based on client-supplied specifications

- Develop email campaigns using HTML/CSS and platform-specific scripting languages

- Implement dynamic content, personalization tokens, and conditional logic as specified

- Configure tracking parameters, links, and UTM codes according to requirements

*Data Management

- Import and manage subscriber data from client-provided databases into Salesforce Marketing Automation

- Perform data segmentation and list creation based on client criteria

- Ensure data integrity and compliance with email marketing regulations

- Execute data cleansing and deduplication processes as needed

Campaign Deployment

- Schedule and deploy email campaigns according to client timelines

- Conduct pre-deployment testing including rendering tests across email clients and devices

- Monitor campaign deployment for technical issues and resolve any sending errors

- Execute A/B tests as directed by client specifications

Technical Quality Assurance

- Perform thorough QA checks on all email code before deployment

- Debug HTML/CSS issues and ensure cross-client compatibility

- Verify correct data mapping and personalization tokens

- Validate that emails render properly across all major email clients and devices

Technical Documentation

- Generate post-deployment technical reports on delivery rates, bounces, and technical performance

- Document email build procedures and technical configurations

- Maintain deployment schedules and technical specifications

- Create and update development guidelines and code standards

 Required Qualifications

- 2+ years of hands-on email development experience with Salesforce Marketing Cloud or similar platforms

- Expert-level HTML/CSS skills specifically for email development

- Proficiency in AMPscript, SQL, or similar scripting languages for dynamic content

- Experience with responsive email design and mobile optimization

- Strong understanding of email client rendering quirks and workarounds

- Experience with data imports, list management, and segmentation

- Knowledge of email authentication protocols (SPF, DKIM, DMARC)

- Strong attention to detail and ability to follow technical specifications precisely

 Preferred Qualifications

- Salesforce Marketing Cloud Email Specialist or Developer certification

- Experience with email automation workflows and journey builders

- Knowledge of JavaScript for interactive email elements

- Familiarity with API integrations for data transfer

- Experience with version control systems (Git)

- Understanding of CAN-SPAM, GDPR, and other email compliance requirements

This position requires strong technical development skills and meticulous attention to code quality, with the ability to accurately build and deploy emails according to client specifications. The ideal candidate will be process-oriented and comfortable working with detailed technical requirements and tight deadlines. Preference will be given to candidates that can work onsite at our Moorestown, NJ location.

Manufacturing Technical Specialist

Location: Rockford, IL

Hire Type: Contract (12 months with strong potential for conversion)

Pay Range: $27–$40/hour (based on experience)

Sterling Engineering is partnering with a leading aerospace manufacturer in the Rockford area to hire a Manufacturing Technical Specialist. This role supports production operations in a high-quality, precision manufacturing environment and is ideal for someone with strong troubleshooting skills, mechanical aptitude, and hands-on manufacturing experience.

Key Responsibilities

• Support daily production operations by executing and maintaining manufacturing processes
• Troubleshoot production and quality issues and assist with implementing corrective actions
• Review and interpret engineering drawings, BOMs, and specifications
• Work closely with production teams to resolve operational challenges and improve efficiency
• Assist with continuous improvement initiatives and updates to standardized work procedures
• Support Lean manufacturing practices and process improvement efforts
• Ensure compliance with safety procedures and quality standards

Qualifications

• 2+ years of experience in manufacturing, production support, or a technical operations role
• Hands-on experience with manufacturing processes such as CNC machining, precision assembly, or production testing
• Ability to read and interpret engineering drawings and blueprints (GD&T preferred)
• Experience troubleshooting mechanical, electrical, or production-related issues
• Familiarity with Lean manufacturing principles or continuous improvement initiatives
• Experience working in a regulated environment (ISO 9001 or similar) is a plus

Who are we?

Trader Joe's is your favorite neighborhood grocery store! With 600+ stores nationwide (and growing), we are the place to be. Looking for something delicious and a friendly conversation? At Trader Joe's, you can find both. We love being your first and favorite place to shop.

What do we do?

Like shopping at Trader Joe's? Then, maybe you'll love working with us. We are looking for an experienced Nutrition Labeling & Regulatory Specialist who is searching to do what they'll love - ensuring Trader Joe's product labels are accurate and compliant with regulatory requirements! Do you have experience in food industry labeling? Do you love food? If so, read on! We may have the role of a lifetime for you!

Trader Joe's is unlike any place you've ever worked. Trust us on that. The qualified candidate has at least 2 years of food industry labeling experience and is a raving fan of the Trader Joe's concept. A Bachelor's Degree in Nutrition or Food Science is strongly preferred. This role is based in our office in Boston, MA.

The Nutrition Labeling & Regulatory Specialist is responsible for:

• Review and approval of ingredient, nutrition labeling and regulatory information for compliance with Federal labeling and policy regulations (FDA, USDA), other regulatory entities (Organic certifiers, Kosher, etc.) and Trader Joe's private label expectations.
• Technical reviews of product specifications, nutrition facts, ingredient and allergen statements, and packaging artwork.
• Supporting Category Managers/Product Developers in product development work. This includes providing recommendations on potential labeling issues (based on scientific, technical literature, and policy reviews) and providing resolution and/or offer suggestions when working on new product labels or product reformulations/revisions.
• Working with Category Managers/Product Developers and vendors to quickly address and revise any incorrect documentation.
• Collaborating cross-functionally with internal and external teams to manage multiple projects and maintain focus on improving time-to-market for product-related projects and business priorities.
• Reviewing artwork/packaging before finalizing to ensure accuracy and regulatory compliance and to make sure the information is consistent with Trader Joe's brand standards.
• Working with Trader Joe's Design team to proactively address issues affecting product labeling.
• Working with Trader Joe's Food Safety/QC team to address any issues related to allergen labeling.
• Remaining current on Food Law, Nutrition Labeling Regulations, and nutrition trends.
• Working with internal teams to update and maintain product portal databases and other documentation critical to ensuring Trader Joe's brand standards are being met.
• Supporting the Customer Relations team in responding to technical nutrition and science-based customer and store inquiries.
• Working collaboratively with other departments.

The qualified candidate is:

• Able to translate technical information into audience appropriate summaries for internal and external stakeholders.
• Excellent time management, attention to detail, organization, verbal and written communication skills.
• Bachelor of Science in Nutrition or Food Science; Registered Dietitian or Masters preferred.
• 2+ years of food industry labeling experience in FDA and USDA food laws and regulatory requirements of packaged products.

We want to hear from you!

We get a lot of resumes; so to help us get to know you better, please submit your resume and cover letter. When creating your cover letter, please answer these questions:

• What is your experience with food industry labeling in FDA and USDA food laws and regulatory requirements for packaged products.
• What makes you uniquely qualified for this position?

Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.

We're looking to hire a trustworthy Global Communications Review Specialist to execute communications reviews for Jane Street globally. This role sits within our Legal & Compliance team and will coordinate with individuals across offices to monitor our internal electronic communications (such as emails and chats) for regulatory compliance.

In this role, you'll be primarily responsible for reviewing alerts generated by our surveillance systems, applying judgement to determine whether flagged communications should be escalated. You'll analyze sophisticated communications by digging into the substance of conversations, understanding the business context and identifying potential regulatory concerns. This role will assist with a variety of electronic communications-related tasks and can expect to work on projects and tasks as needed with teams across offices.

This opportunity is best suited for someone who is eager to work independently, can exercise discretion, and is excited to learn about the inner workings of Jane Street's business. The role offers a unique window into the firm's business operations, where you'll gain insight into how financial markets and the industry operates. We don't expect you to have a background in finance or any other specific field we're looking for smart people who enjoy solving interesting problems. We're more interested in how you think and learn than what you currently know.

• Have 3+ years of experience in a legal and/or compliance environment; no specific regulatory or policy exposure required
• Excellent attention to detail and organizational skills
• Discreet and trustworthy; able to use good judgment to make real-time decisions
• Communicates clearly with colleagues and external partners
• Not afraid to ask questions and admit mistakes
• Reliable and flexible team player with a positive attitude
• Eager to work independently, with the ability to escalate tasks when necessary and proactively following-up to close the loop on tasks and projects

Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role protecting our national security.

Why Join Us?

• Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

Key Responsibilities:

• Acquisition Experience: Provide Acquisition Program Management support designed to assist various product teams in developing and drafting acquisition documentation including, but not limited to: Acquisition Strategies and Plans, Acquisition Program Baselines, Test and Evaluation Master Plans, System Engineering Plans, Life Cycle Sustainment Plans.
• Policy Experience: Apply in-depth knowledge of IC and agency level policy along with a wide range of analytical measurement skills to assist product teams with developing, maintaining, and coordinating Milestone Decision Authority acquisition packages for Milestone approval. Serve as a subject matter expert in Acquisition, aiding in educating the workforce and tracking evolving Acquisition policy.
• Documentation Experience: Develop, draft, provide, and update documentation for acquisition programs to include all documentation required for program Milestone events (MDD, MS A, MS B, MS C, Full Rate Production, Type Classification/Material Release, etc.).
• Critical Thinking: Apply in-depth knowledge of publications, acquisition policy and critical thinking skills to assist product teams with developing, maintaining, and coordinating decision packages (e.g., Corporate Review Boards, Milestone B, Type Classification, Materiel Release) for approval.
• Software Experience: Utilize collaboration software (e.g., Microsoft SharePoint, Global Electronic Approval Routing System) in order to maintain, route, track, and update documentation.
• Support Experience: Support program personnel with programmatic related actions including: preparation of Program Reviews, Decision Briefs, Quad Charts, and Program Procurement and RDT&E Forms.
• Requirements Experience: Provide support to Combat Development community, as required, and assist with the development/update of requirements documents for programs to include: Analysis of Alternatives (AoA), Initial Capabilities Document (ICD), Capability Development Document (CDD), Directed Requirements, Operational Needs Statements (ONS).

Work Environment:

• Location: On-Site
• Travel Requirements: Minimal 0-20%
• Working Hours: Standard

Qualifications:

• Required: Security Clearance: Active TS/SCI with a polygraph
• Education: Bachelor's degree in business or accounting
• Experience: 7 years of related experience
• Acquisition Experience: Management level military or acquisition experience preferred, specifically DAWIA Level II or III in Program Management.

Ready to Make a Difference?

If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Supports the development of the overall operational strategy for ChenMed, aligning with the company's strategic goals and objectives.
• Helps establish and monitors key performance indicators (KPIs) across all operational areas, including patient satisfaction, efficiency, quality, and cost-effectiveness.
• Helps develop and implement data-driven decision-making processes to identify areas for improvement and track progress towards operational goals.
• Works cross-functionally to identify, analyze, and address critical operational challenges, such as bottlenecks, inefficiencies, and quality gaps.
• Supports the implementation of innovative operational solutions, such as automation, technology, and process re-engineering, to enhance efficiency and effectiveness.
• Maintains a deep expert knowledge of ChenMed’s Center and Leader Playbooks to answer any questions from field leaders or staff regarding operational processes, as well as performance excellence reporting, tools, or training.
• Supports and manage organizational change initiatives related to operational transformations, ensuring smooth and effective transitions.
• Delivers leadership training programs focused on operational excellence, change management, and continuous improvement methodologies.
• Performs other duties as assigned and modified at manager’s discretion.

• Advanced-level business acuity
• In-depth knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
• Driven, strategic, motivated, and has a forward-leaning approach to business
• Strong analytical and critical thinking/problem solving skills, with the ability to identify areas of improvement and implement changes effectively
• Ability to analyze data and metrics to create actionable items for leaders to optimize and implement
• Commitment to data-driven evaluation of initiatives and service levels
• Strong business acumen and presentation skills
• Exceptional learning agility and servant mindset
• Exceptional written and interpersonal communication skills
• Strong desire and willingness to provide both consultative/advisory support and hands-on execution
• Strong process and meeting facilitation skill
• Ability to structure ambiguous problems, think creatively, and lead teams to generate solutions
• Ability to effectively operate in a fast-paced, ambiguous and evolving team environment
• Mastery skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position
• Ability and willingness to travel locally, regionally and/or nationally, up to 20% of the time; flexible to work evening, weekends and/or holidays as needed
• Spoken and written fluency in English
• This job requires use and exercise of independent judgment

• BA/BS degree in Business Administration, Public Health or a related field preferred OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
• A minimum of 4 years of relevant experience in operations, strategic planning, business development, and/or management consulting.
• Healthcare experience preferred.
• Master’s degree in business administration, public health, or a related field preferred.
• Experience with Lean Six Sigma highly desirable, preferably at a green belt or higher.
• Project management experience highly desirable.

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more—delivering professional cleaning services and unmatched customer satisfaction.

We are seeking a motivated and results-oriented Business Development Specialist to join our St. Louis team. This is a high-activity, field-based sales role focused on identifying new business opportunities, engaging with decision-makers, and building relationships that drive revenue growth across the region.

As the first point of contact for many potential clients, you'll play a critical role in opening doors and setting the stage for our sales team to close business. Your ability to spark interest, ask the right questions, and position Jani-King's services will be key to expanding our footprint in the St. Louis market.

If you enjoy a mix of in-person outreach, relationship building, and strategic follow-up—and you're driven by results—this is your opportunity to represent an industry-leading brand and directly contribute to our continued growth and success.

Position Summary

The Business Development Specialist is responsible for creating and developing new client opportunities through cold calling, territory canvassing, networking, and in-person visits. You will introduce Jani-King's services, identify potential facility needs, and schedule qualified appointments for our sales executives.

In this role, you'll be the bridge between first contact and closed deals—laying the groundwork for lasting client relationships. Each day combines strategic planning with active outreach, from mapping routes and researching prospects to making meaningful connections in person and over the phone.

Success in this position requires persistence, strong interpersonal skills, and the ability to manage a high volume of daily activity while delivering a professional and positive brand image. You'll work closely with regional leadership to target high-potential opportunities, contribute to team growth, and help shape our presence in the St. Louis market.

Key Responsibilities

• High-Volume Prospecting: Conduct daily outreach to targeted businesses through cold calls, in-person visits, and networking events to generate new leads.
• Engage Decision-Makers: Introduce Jani-King's services, ask discovery questions, and determine fit for our solutions.
• Appointment Scheduling: Book qualified, high-value appointments for the sales team and ensure all details are documented in our CRM system.
• Territory Management: Plan and execute daily routes to maximize coverage and identify high-potential areas.
• Relationship Building: Develop strong connections with potential customers through consistent, value-driven communication.
• Lead Follow-Up: Revisit prior contacts, inbound leads, and event connections to keep the pipeline active.
• Event Representation: Attend local business events, expos, and chamber of commerce functions to represent Jani-King.
• Results Tracking: Maintain accurate records of outreach, conversations, and next steps; track activity against performance goals.

What We're Looking For:

• Prior sales, prospecting, or customer development experience preferred
• Proven ability to meet activity-based goals and performance metrics
• Strong communication skills with a professional and approachable style
• Highly motivated, organized, and able to work independently
• Proficiency in Microsoft Office Suite; CRM experience a plus
• Valid driver's license with a clean driving record
• Reliable personal vehicle with current auto insurance coverage for daily travel

Why You'll Love Working Here:

• Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
• Compensation Package: $26 - $29 per hour base (DOE) pay + monthly commission, performance bonuses and mileage reimbursement.
• Benefits: Medical, dental, vision, paid vacation, paid holidays, PTO, and more!
• Tools Provided: Company cell phone, mileage reimbursement for local travel.
• Career Growth: Opportunities for advancement into outside sales or management roles.
• Impact: Your efforts directly contribute to the growth of our regional business and the success of our franchisees.

Location and Environment

This position is based at our Jani-King St. Louis Regional Office, located at:

11960 Westline Industrial Dr #363, St. Louis, MO 63146

You'll work in a dynamic setting that combines in-office collaboration with active fieldwork across the St. Louis region. In the office, you'll plan routes, research prospects, log activity in the CRM, and collaborate with leadership on strategy. In the field, you'll meet face-to-face with potential customers, attend local networking events, and visit commercial facilities to introduce Jani-King's services.

This is not a desk-bound role—you'll be on the move, building relationships, representing our brand in the community, and discovering opportunities in person. Expect a balance of structured planning time and independent territory management, with the freedom to take initiative and drive your own results.

You'll be part of a professional, supportive team environment where success is celebrated, leadership is accessible, and every day brings new opportunities to make an impact.

Apply Today — Let's Grow Together

If you're ready to bring your sales energy, relationship-building skills, and competitive spirit to a role that rewards results, we want to hear from you.

"At Jani-King, we don't just build careers—we build opportunity."

Title: Sales Operations / Account Support Specialist – Hybrid Role (Plymouth, MA)

Location: Plymouth, MA – Hybrid (Remote Thurs, Onsite Fri)

Pay: $22–$27/hour

Position Type: Contract-to-Hire (Start ASAP)

About the Role

We’re partnering with a fast-growing consumer products company specializing in hydration products to hire two Sales Operations / Account Support Specialists. This role is ideal for someone with a strong administrative and customer service background who is fluent in Spanish and wants to grow into sales operations.

The team supports Latin American business customers and works closely with Sales leadership to manage accounts, operations, and customer communication. This is a contract-to-hire role with the opportunity to prove your value and transition to a permanent position.

What You’ll Do

• Support existing Latin American customer accounts via email and phone (Spanish required)
• Manage account transitions, contacts, invoicing, and other operational tasks
• Partner closely with Sales leadership and internal teams to ensure smooth account management
• Assist with internal documentation, reporting, and coordination as needed
• Focus on account management and sales operations—no cold calling or new business development
• Maintain accurate records and account data while providing exceptional customer service

What We’re Looking For

• Fluent in Spanish (written and spoken)
• Strong customer service and administrative background
• Experience supporting sales teams or managing existing client accounts
• Professional email communication skills (Spanish preferred for client contact)
• High attention to detail and ability to manage invoices, contacts, and account data
• Self-starter who can work independently while collaborating with cross-functional teams
• Comfortable in a business casual, hybrid work environment

Why You’ll Love It

• Competitive hourly pay: $22–$27/hour
• Hybrid work schedule (remote Thurs, onsite Fri)
• Opportunity to work closely with Sales leadership on operational and account management tasks
• Exposure to a growing, globally recognized consumer products company
• Contract-to-hire opportunity with potential for permanent conversion
• Perfect for someone with administrative or customer service experience looking to grow into a sales operations role

Addison Group is an Equal Opportunity Employer.

We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.

Senior Quality Assurance Specialist

Location: Fort Worth, TX (On-Site)

Pay: $45–$50/hour

Type: 7-Month Contract (Potential for Conversion)

CornerStone Professional Placement is seeking a Senior Quality Assurance Specialist based in Fort Worth, Texas to support Quality Systems and Continuous Improvement initiatives for an FDA-regulated distribution environment. This role will independently manage core Quality processes while also coordinating Lean and Continuous Improvement efforts across the US Quality organization.

If you have strong experience with TrackWise, FDA-regulated environments, and quality investigations, and enjoy driving process improvement and compliance, this is an excellent opportunity to make an impact.

Responsibilities

• Manage deviations, investigations, CAPAs, and change controls in TrackWise from initiation through closure while ensuring compliance with Quality System procedures.
• Provide Quality oversight for distribution and supply chain operations, partnering with Operations to support compliant and timely product release.
• Coordinate and track Lean / Continuous Improvement initiatives across the US Quality department to drive efficiency and process improvements.
• Analyze quality metrics and performance trends, preparing data-driven reports and summaries for Tier meetings and management reviews.
• Support regulatory compliance and inspection readiness, including documentation management, audit support, and collaboration with cross-functional stakeholders.

Qualifications

• Bachelor’s degree in a scientific or technical discipline
• 7+ years of Quality Assurance experience in an FDA-regulated environment
• Experience working with electronic QMS systems (TrackWise preferred)
• Knowledge of Lean or Continuous Improvement methodologies

Preferred

• Lean Six Sigma Yellow Belt or higher
• Experience with cold chain or biologic products
• Experience coordinating cross-department Continuous Improvement initiatives

Please send resumes to for immediate consideration!

Patient Financial Services Specialist (Contract)

Location: Gaithersburg, MD (Hybrid)

Duration: 13 Weeks (Opportunity for Extension or Conversion)

Schedule: Full-time

About Us

Pride Health is a minority-owned healthcare staffing firm that connects skilled clinical and non-clinical professionals with leading hospitals and healthcare organizations nationwide. As part of Pride Global, we deliver flexible workforce solutions while supporting quality patient care and career growth for healthcare professionals.

Job Summary

The Patient Financial Services Specialist supports revenue cycle operations by verifying patient insurance eligibility, reviewing financial information, and maintaining accurate patient account records. This role works closely with internal teams and insurance providers to help ensure accurate billing and timely reimbursement while maintaining compliance with healthcare regulations and organizational policies.

Key Responsibilities

• Verify patient insurance eligibility and benefits using electronic systems and payer portals.
• Review and update patient demographic and financial information to ensure accuracy.
• Utilize eligibility verification tools and electronic health record systems to confirm coverage details.
• Communicate with insurance providers and internal departments to resolve eligibility or coverage discrepancies.
• Maintain accurate documentation of eligibility verification and account activity.
• Assist in resolving billing issues and patient account inquiries.
• Identify and escalate account issues that may impact reimbursement timelines.
• Ensure compliance with healthcare regulations, payer requirements, and organizational policies.

Required Qualifications

• High School Diploma or GED required.
• 2–5 years of experience in Patient Financial Services, insurance eligibility verification, or related revenue cycle roles.
• Experience using Cerner systems.
• Experience with Experian eligibility tools (Cerner-based) required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and problem-solving skills.

Preferred Qualifications

• Additional experience within healthcare revenue cycle operations.
• Familiarity with payer guidelines and insurance verification processes.

Benefits Disclosure

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

Pride Health is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.