Conversion Rate Optimization Jobs Remote Jobs in Usa

Summary:

The Business Planning & Analytics Manager supports the VP and regional leadership in driving business performance across the Caribbean markets. This role serves as the strategic liaison between country General Managers, commercial teams, finance, and supply chain to improve forecasting accuracy, pipeline visibility, and decision-making through data-driven insights.

Business analytics uses data modeling and predictive insights to guide planning and decision-making.

Responsibilities:

Business Planning & Forecasting

• Lead monthly and quarterly demand forecasting and sales planning.
• Improve forecast accuracy through pipeline and historical trend analysis.
• Build financial and volume projections for regional planning.
• Support annual budgeting and long-range strategic planning.
• Develop financial models and support growth execution.

Pipeline & Performance Management

• Manage pipeline review cadence with GMs and commercial teams.
• Identify risks and opportunities across markets.
• Track KPIs: revenue, margin, backlog, inventory, sell-through.
• Develop KPI strategies and translate data into insights.

Regional Business Liaison

• Act as primary liaison between VP, country GMs, finance, and supply chain.
• Align regional priorities with corporate strategy.
• Support pricing strategy, promotions, and channel performance.
• Facilitate business reviews and executive presentations.
• Bridge data insights and strategic decisions.

Data & Analytics Leadership

• Develop dashboards and reporting tools (Power BI, Tableau, Excel).
• Build predictive models to support demand planning and inventory optimization.
• Automate reporting and improve data quality.
• Manage and ensure accuracy and delivery of performance insights.

Strategic Insights & Decision Support

• Provide actionable insights to improve market performance.
• Conduct market trend and competitive analysis.
• Support product mix optimization and profitability analysis.
• Support forecasting, planning, and strategic decisions.
• Conduct feasibility studies

Education, Qualifications & Experience:

• Bachelor’s in Business Analytics, Business Administration, Finance, Economics, or Engineering
• Master’s degree (MBA or Data Analytics) preferred

Experience:

• 3–5+ years in business analytics, planning, FP&A, or commercial strategy
• Experience supporting multi-country or LATAM markets
• Experience in manufacturing, HVAC, distribution, or industrial sectors preferred

Technical Skills

• Advanced Excel & financial modeling
• Power BI / Tableau / SQL
• CRM/ERP pipeline analysis (Salesforce & SAP preferred)
• Forecasting & demand planning
• AI-driven analytics & predictive modeling (preferred)

Leadership & Soft Skills

• Strong business acumen and strategic thinking
• Executive-level communication
• Ability to influence without authority
• Cross-cultural collaboration

Success Metrics (KPIs)

• Forecast accuracy improvement
• Inventory optimization & reduction
• Pipeline visibility & conversion rate
• Regional revenue & margin performance

Graphic Designer / Videographer

Brooksville, FL | Full-Time

A-Players Only

If you want a comfortable design job where you just “make things look nice,” this is not it.

If you want your work to compete head-to-head on Amazon, win retail shelf space in big-box retail, and directly impact revenue, keep reading.

Black Diamond Coatings (BDC Brands) builds premium home-improvement brands (DOMINATOR®, AQUA-X®, OBSESS®) sold nationwide on Amazon, Walmart, Lowe’s, Home Depot, and in DTC channels.

We are building industry leaders — not average brands.

We are adding to our Marketing & Design team and seeking a competitive, revenue-driven Graphic Designer / Videographer who understands that design is a performance function.

What This Role Really Is

You will create high-impact assets that:

• Stop the scroll
• Increase conversion rates
• Win against aggressive competitors
• Elevate premium positioning
• Drive measurable sales growth

Your work will influence retail velocity, conversion performance, and brand perception.

This is not a support role. This is a performance role.

What You’ll Create

Revenue-Driving Creative

• Amazon listing images, A+ content, DTC creative
• Premium packaging and label design
• Infographics that outperform category competitors
• Continuous optimization based on performance data

Video That Converts

• Concept, shoot, and edit product demos and ads
• Translate technical product features into compelling customer stories
• Create paid and organic social content that performs

End-to-End Execution

• Concept → design → proof → production
• Vendor coordination and production-ready files
• On-time delivery without sacrificing excellence

Minimum Qualifications (Non-Negotiable)

• 5+ years professional graphic design experience
• Consumer Packaged Goods (CPG) experience required
• Physical product packaging experience required
• Experience filming and editing video required
• Strong understanding of conversion-driven design
• Proficiency in Adobe Creative Suite
• Experience in competitive eCommerce (Amazon preferred)

The A-Player Profile

You:

• Take ownership of outcomes — not just tasks
• Figure things out without waiting to be told
• Thrive in fast-paced, entrepreneurial environments
• Want to compete — and win
• Are coachable, humble, and driven to improve
• Care about performance metrics, not just aesthetics

If you blame, make excuses, or need constant direction, this will not be a fit.

Portfolio Requirement (Mandatory)

To be considered, you must submit:

1. A professional portfolio (digital + print + packaging required)
2. At least one product packaging project
3. At least one video project you filmed and edited
4. A brief explanation of the objective and results (if available) for 2–3 projects

Applications without a portfolio will not be reviewed.

Why Join BDC?

• Competitive compensation
• 401(k) with company match
• PTO + paid holidays
• Health, dental, vision, and life insurance
• High-performance, values-driven culture

We value excellence, grit, humility, competitive spirit, and ownership.

If you want your work to matter and compete at the highest level, please apply.

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.

The Marketing Analytics Analyst supports Legacy Traditional Schools by transforming marketing and enrollment data into actionable insights that improve student recruitment and family engagement. This role integrates data from multiple platforms, develops clear and effective dashboards, and delivers analysis that helps the marketing team make smarter, faster decisions.

Reporting to the Director of Business Intelligence, the Marketing Analytics Analyst serves as a strategic partner to marketing leadership by improving data quality, clarifying performance metrics, and identifying opportunities to optimize campaigns, resource allocation, and enrollment outcomes. This role helps ensure marketing efforts are measurable, efficient, and continuously improving so more families can find and connect with the educational opportunities Legacy provides.

Essential Functions:

1. Marketing Data Management and Governance:

• Collect, integrate, and validate data from web analytics, CRM, paid media, SIS, application, and marketing automation platforms.
• Own and maintain marketing data integrations and reporting workflows across tools such as Google Analytics, HubSpot, SchoolMint, and student information systems.
• Define, document, and maintain standardized marketing metrics, reporting logic, and data governance practices.
• Ensure marketing data is accurate, consistent, and reliable across platforms and reporting outputs.

2. Marketing Analytics and Insights:

• Analyze campaign performance, audience behavior, lead flow, and enrollment conversion trends to identify actionable opportunities.
• Design, support, and evaluate A/B tests to improve campaign effectiveness and inform future strategy.
• Develop forecasts related to lead volume, conversion, enrollment trends, and marketing performance.
• Track and interpret key performance metrics such as cost per lead, conversion rates, application yield, and enrollment outcomes.
• Translate complex data into clear insights and practical recommendations for marketing and business leaders.

3. Reporting and Visualization:

• Build, maintain, and enhance dashboards and reports that communicate marketing performance to stakeholders.
• Automate recurring reporting processes to improve efficiency, reduce manual effort, and increase accuracy.
• Tailor reporting views and analyses to meet the needs of marketing leadership and cross-functional partners.
• Present findings in a clear, compelling, and decision-oriented manner.

4. Financial and Performance Analysis:

• Monitor campaign budgets, pacing, and performance against plan.
• Evaluate the return on investment of paid media and broader marketing initiatives.
• Identify opportunities to improve efficiency and maximize enrollment impact per dollar spent.
• Partner with marketing leaders to refine strategy based on financial, operational, and performance data.

5. Continuous Improvement and Innovation:

• Stay current on marketing analytics tools, trends, and best practices.
• Recommend and implement process improvements, tools, and analytical approaches that strengthen marketing decision-making.
• Identify opportunities to streamline internal workflows, improve reporting usability, and increase data accessibility.
• Support ongoing innovation in marketing measurement and analysis to better advance student recruitment goals.

Required Qualifications:

• Bachelor’s degree in Marketing, Data Analytics, Statistics, Business, or a related field.
• Minimum of 3 years of experience in marketing analytics, campaign analysis, business intelligence, or a related data-focused role.
• Proficiency in SQL and at least one programming language, such as Python or R.
• Hands-on experience with web analytics platforms, CRM systems, and marketing automation tools.
• Experience with data visualization and reporting tools such as Tableau, Power BI, Looker, or similar platforms.
• Strong understanding of data quality, governance, and metric standardization best practices.
• Demonstrated ability to synthesize data into actionable business insights and communicate findings effectively to non-technical stakeholders.

Preferred Qualifications:

• Certifications in Google Analytics, HubSpot, or related marketing analytics platforms.
• Experience with student information systems such as Infinite Campus or PowerSchool.
• Experience with application or enrollment platforms such as SchoolMint.
• Familiarity with paid media, programmatic advertising, and digital campaign measurement.
• Advanced Excel skills, including modeling, scenario analysis, and data manipulation

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.
• Be supported in your work by caring leaders and team members who want you to succeed.
• Be empowered to make a difference and climb higher and reach farther to change lives through education.
• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.
• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.
• Enhance your growth and development with mentoring and money to take training classes.
• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let’s make a difference together. Apply Today!

Pay rate range - $60/hr. to $65/hr.

Fully Onsite

Top skills:

1. Project Management: Strong organizational and multitasking skills to manage multiple campaigns and stakeholders effectively.

2. Data-Driven Decision Making: Proficiency in analyzing performance metrics and using insights to optimize campaigns.

3. Communication & Collaboration: Excellent verbal and written communication skills to coordinate with cross-functional teams and craft compelling notification content.

KEY RESPONSIBILITES/REQUIREMENTS:

Key Responsibilities

• Strategy & Planning: Develop and implement a comprehensive push notification strategy aligned with business goals, user segmentation, and personalization.

• Execution & Optimization: Oversee the end-to-end process of push notification campaigns, including content creation, A/B testing, scheduling, and performance tracking.

• Cross-functional Collaboration: Work closely with marketing, product, engineering, and design teams to ensure seamless execution and alignment with broader app initiatives.

• Data Analysis & Reporting: Monitor KPIs (open rates, click-through rates, conversion rates) and leverage insights to refine strategies and improve performance.

• Compliance & Best Practices: Ensure all push notifications adhere to industry best practices, privacy regulations, and company policies.

Education Requirement

• Bachelor's degree in Marketing, Business, Communications, or a related field.

Years of Experience

• 5+ years of experience in digital marketing, product management, or a related role, with at least 2 years focused on push notifications or mobile app engagement.

Preferred Qualifications

• Experience with push notification platforms (e.g., Firebase, Braze, OneSignal).

• Familiarity with user segmentation and personalization techniques.

• Knowledge of A/B testing methodologies and tools.

We are looking for a Sr Global Product Marketing Manager to be responsible for planning, developing, and executing on marketing programs and activities for our organization. The ideal candidate will have a background with strategic marketing frameworks and concepts, along with professional and/or educational experience in NGS. Candidates should have strong experience in a strategic or tactical marketing role and demonstrate experience working cross-functionally in a matrix organization.

The Sr Global Product Marketing Manager will drive multiple projects and launch new products in alignment with overall business goals. You will be tasked with developing marketing campaigns and programs to support the organization's strategic direction, as well as creating and managing long-term goals. You will also be in charge of developing budgets and operating plans for programs and writing marketing program proposals.

Sr Marketing Manager Duties and Responsibilities:

• Partner to develop strategic, multi-channel integrated marketing plans for Twist's Next Generation Sequencing portfolio, leveraging customer segmentation, competitor analysis, business trends, market opportunities, and timeline planning of tactical marketing programs
• Develop a customer-centric content strategy aligned with each stage of the customer journey. Oversee content creation across various formats, including blogs, case studies, videos, emails, social media, and webinars to meet customer needs and business objectives.
• Develop copy and creative content for NGS campaigns, including web display, email and other digitally deployed content
• Define, track, and report on key performance indicators (KPIs) for content and digital marketing campaigns, such as engagement rates, lead generation, conversion rates, and return on investment (ROI).
• Deploy product NPIs and CPIs, managing the GTM process by developing the marketing strategy for all channels and deploying content to optimize ROI
• Collaborate and ensure alignment of marketing plans among NGS Product Management, Field Marketing, Digital marketing, Commercial Leaders, and other stakeholders
• Execute engaging marketing campaigns to achieve measurable results for new and/or existing products within the NGS portfolio.
• Successfully engage with advertising agencies and the internal design team to deliver high-quality assets, including, but not limited to, creative direction and content for print and digital collateral, PR, social media, customer-facing presentations, global tradeshow properties, and promotional materials
• Maintain knowledge of the trends and competitive activity relevant to NGS markets
• Partner with Product Management and Field Marketing to support workflow and application sales training, support, and enablement materials
• Manage marketing budgets and optimize the promotional mix on campaigns to achieve a high return on investment
• Use customer research and analytics to understand and anticipate customer needs and pain points. Create and refine journey maps to tailor content and messaging to specific stages in the customer journey.
• Act as a brand steward, ensuring that all content aligns with brand voice and guidelines.
• Interact with varying levels of internal and external personnel including direct customer communication, KOL engagement, and management
• Prepare and present progress and reports to program stakeholders
• Assist team members when needed to accomplish team goals

What You'll Bring to the Team:

• Bachelor's degree (BS/BA) in Life Sciences required, advanced degree preferred
• 5+ years' experience in Life Sciences Marketing role, experience working with NGS Applications
• 5+ years previous experience in product marketing management or marketing program management administration
• Proficient computer skills, Microsoft Office Suite and/or Gsuite; working knowledge of program/project management software (e.g., Smartsheet, MS Project)
• Experienced at compiling and following budgets
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively

Preferred Qualifications:

• MBA
• MS/PhD

This role will be based in San Francisco or Carlsbad and will require 3 days per week onsite.

About Twist Bioscience:

Twist Bioscience synthesizes genes from scratch, known as \"writing\" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.

San Francisco Bay Area Pay Range

$114,000 - $150,000 USD

About Role

Ring Concierge, a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry, is looking for a Senior Director, Ecommerce to join our team. This key leadership role will focus on shaping the vision and strategy for our digital presence, driving sustainable business growth, and delivering exceptional online experiences for our clients. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is highly organized.

Responsibilities

• Define and execute a comprehensive digital commerce strategy to drive revenue growth and connect with customers and prospects to differentiate the brand and meet consumer needs on .
• Oversee the digital product and testing roadmaps, ensuring the development of innovative features, functionality, and content that enhance the digital shopping experience.
• Partner with cross-functional teams—including retail, product, merchandising, bridal sales, finance, and marketing—to align on key initiatives, product launches, and promotional strategies.
• Collaborate with marketing teams to implement digital brand campaigns that drive traffic, increase conversion rates, and build brand awareness.
• Work closely with retail and omnichannel teams to ensure a seamless integration between online and offline customer experiences.
• Manage relationships with external partners, including web development, UX/UI, and technology vendors, to support e-commerce goals.
• Conduct user research and customer journey mapping to understand user behavior and implement improvements based on insights.
• Continuously analyze and refine the customer journey to increase conversion rates and boost sales.
• Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
• Foster a culture of collaboration, innovation, and high performance.
• Stay ahead in the fine jewelry industry by consistently analyzing the competitive landscape and tracking consumer trends, adapting strategies as needed.

About You

• A strategic doer who combines big-picture thinking with hands-on execution to drive impactful results.
• Deep expertise in digital retail platforms, merchandising, and best practices for optimizing digital shelf presence.
• Proven ability to collaborate cross-functionally and build strong relationships across departments to achieve strategic objectives.
• Team-oriented mindset with the ability to work effectively with partners at all levels of the organization; skilled in negotiation and influencing cross-functional teams.
• Highly organized with exceptional attention to detail, ensuring accuracy and quality in all aspects of work.
• Excellent analytical and problem-solving skills, with the ability to synthesize data into actionable insights.

Requirements

• Bachelor’s degree in Computer Science, Business, Marketing, or a related field.
• 10-15+ years of experience in eCommerce, with a focus on driving growth and innovation.
• Previous experience with a high-growth, direct-to-consumer (DTC) brand.
• Proficiency in Shopify, Google Analytics and ecommerce tools/technologies
• Strong analytical skills and data-driven thinking
• Excellent project management skills with the ability to multitask and thrive in a fast-paced, dynamic environment.
• Exceptional leadership and team management skills, with a proven ability to grow high-performing teams

Details

• Hybrid role located in midtown NYC.
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales).
• Health, Vision & Dental Insurance for full-time employees.
• 401K with employer match program.
• We offer generous employee discounts on our fine jewelry.
• Paid time off, including an extra allowance of 3 days annually for religious observances.
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $190,000+

Are you obsessed with turning marketplace data into clear, confident decisions? This is a high-impact opportunity to own retail media and marketplace analytics across major platforms including Amazon, Walmart, and Target. You’ll sit at the center of strategy, partnering with media, content, and external agencies to connect paid and organic performance to real commercial outcomes.

In this role, you will build decision-ready reporting, diagnose performance drivers, and define the test-and-learn agenda that improves ROAS, TACOS, conversion rates, and profitability across thousands of SKUs. You’ll report into the digital strategy leadership team and be the go-to expert for marketplace analytics and insight generation.

What You’ll Do:

• Build and maintain weekly dashboards that track ROAS, TACOS/ACOS, CVR, new-to-brand share of voice, contribution margins, and other key marketplace KPIs by category and SKU.
• Create SKU/ASIN-level scorecards that connect ad spend, organic rank, PDP health, and inventory to commercial results, clearly flagging where to scale, hold, or pull back.
• Define guardrail metrics and early warning signals to quickly detect performance issues and drive corrective actions with cross-functional partners.
• Design and run structured test-and-learn programs, including holdouts, pre/post, and incrementality analyses using tools such as Amazon Marketing Cloud and Walmart Scintilla.
• Measure the impact of PDP content elements — titles, bullets, A+ content, imagery, video, and variation strategies — on search rank and conversion, and prioritize content updates by ROI.
• Deliver merchandising and purchase order insights through velocity, seasonality, price elasticity, and attachment analyses to guide assortment and inventory decisions.
• Own and optimize the marketplace analytics stack, leveraging platforms like Amazon Brand Analytics, Walmart Luminate, Helium 10, Jungle Scout, DataHawk, and BI tools.
• Partner closely with agencies to harmonize reporting, define SLAs, and ensure consistent, actionable performance metrics across channels.

What You Bring:

• 5–7+ years in marketplace or retail media analytics, with deep experience in Amazon and exposure to Walmart and Target ecosystems.
• Proven track record transforming complex marketplace data into clear, actionable recommendations at scale across large SKU counts.
• Hands-on expertise with Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate/Scintilla, and marketplace research tools such as Helium 10, Jungle Scout, and DataHawk.
• Advanced proficiency in Excel and business intelligence/reporting platforms.
• Experience designing and interpreting rigorous tests and incrementality frameworks, and converting findings into practical playbooks.
• Exceptional communication skills, including the ability to synthesize complex insights into succinct, executive-ready narratives.
• Bachelor’s degree in Analytics, Business, Marketing, or a related quantitative or commercial field.

Bonus Points For:

• Background in retail pricing, packaging, and assortment analytics.
• Familiarity with SQL and experience defining agency reporting standards and SLAs.
• Knowledge of PIM/DAM systems and content health scoring methodologies.

If you thrive at the intersection of data, media, and merchandising and want to shape the growth strategy for major marketplaces, we’d love to hear from you.

Company Description

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in.

The Role

We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

What You’ll Do

Prospecting & Lead Generation

• Identify and engage net-new brokers through cold calling, email, social media, and industry events
• Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

Qualification & Discovery

• Conduct initial outreach to assess interest, fit, and opportunity potential
• Uncover broker pain points and determine alignment with TouchCare’s solutions

Demo Scheduling & Handoffs

• Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
• Collaborate on messaging and meeting preparation to ensure seamless handoffs

Lead Nurturing & Relationship Management

• Maintain ongoing engagement with SQLs who are not yet ready to meet
• Re-engage dormant broker relationships and keep TouchCare top of mind

Business Intelligence & Insights

• Capture and share broker feedback and market insights with Sales and Marketing
• Track all outreach, engagement, and activity in the CRM for visibility and alignment

Cross-Functional Collaboration

• Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
• Share feedback and collaborate on campaigns, events, and outreach initiatives

Revenue Contribution

• Drive qualified pipeline and support company growth by fueling sales with high-quality leads
• Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue
• Track performance against KPIs and continuously identify opportunities to improve conversion rates

Who You Are

• A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
• A self-starter with 2–5 years of sales or business development experience (B2B preferred)
• Experienced across the full sales funnel — from prospecting and qualification to booking meetings
• Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
• Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
• Highly organized with the ability to manage multiple priorities and calendars
• Passionate about helping people, building relationships, and making a real impact
• Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
• Experience in the benefits, HR, or employee healthcare space is a strong plus

Why Join Us?

• Professional Growth: Gain exposure to diverse accounting functions and portfolio company
• management.
• Collaborative Environment: Work closely with a supportive team that values your contribution.
• Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.

Location: Stamford, CT Work Style: In-Office

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

The Digital Revenue & Customer Experience Manager – Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika’s emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika’s digital transformation.

This role will help Sika America’s DX team enhance and elevate the existing digital revenue pipeline—already implemented across the region—ensuring its expansion, adoption, and continuous improvement across the region Americas. At the same time, the role is responsible for building the CX governance model for the region, defining the standards, KPIs, and methodologies that will shape how Sika serves and retains customers in a digital-first world.

This role defines the blueprint for how Sika grows, competes, and delivers value in a digital landscape offering the best customer experience.

• Lead and develop the Digital Sales & Revenue (DSR) and U.S. Customer Experience teams across North America and Latin America, ensuring regional alignment and performance.
  
  

• Own and scale the digital revenue channel in the Americas, accountable for adoption, results, process consistency, and cross-country coordination.
  
  

• Design and govern the end-to-end digital revenue workflow, from lead capture and qualification through routing, follow-up, and sales handover.
  
  

• Optimize and expand the digital revenue pipeline to improve conversion rates, revenue impact, and regional scalability.
  
  

• Ensure unified, high-quality operation of digital tools (e.g., Salesforce, Pardot/MCAE) with standardized data, rules, and performance measurement.
  
  

• Set and manage annual Digital Sourced Revenue targets, supported by regional dashboards tracking leads, pipeline, velocity, and revenue contribution.
  
  

• Establish and standardize the Customer Experience (CX) framework across the Americas, including KPIs such as NPS, CSAT, CES, response time, and resolution metrics.
  
  

• Integrate CX insights with digital revenue and service processes to enhance customer satisfaction and reduce friction across the full customer journey.
  
  

• Drive digital transformation and continuous improvement through automation, innovation, pilots, and adoption of new tools and methodologies.
  
  

• Lead multiple cross-functional, high-impact initiatives, translating regional insights into actionable plans with measurable business outcomes.
  
  

• Bachelor’s degree in Marketing, Business, Strategy, or a related field, with 5+ years of experience in digital revenue, lead management, CX, or commercial operations (preferably B2B/industrial).
  
  

• Strong hands-on expertise with Salesforce (lead/opportunity workflows, reporting, dashboards) and Pardot/MCAE.
  
  

• Proven experience leading regional or multi-country teams in complex business environments.
  
  

• Deep understanding of digital lead lifecycles, qualification frameworks, scoring models, and routing logic.
  
  

• Solid knowledge of CX methodologies and metrics (NPS, CSAT, CES), including building dashboards and scorecards.
  
  

• Ability to design, govern, and scale complex operational processes across multiple markets.
  
  

• Advanced analytical skills in pipeline performance, conversion metrics, revenue attribution, and SLA governance.
  
  

• Effective cross-functional leader, collaborating closely with Sales, Marketing, Customer Service, and IT.
  
  

• Strategic, adaptable, and self-driven leader with strong communication skills and the ability to influence without authority.
  
  

• B2B digital or distribution models, and familiarity with global Group Marketing structures, helpful.
  
  

• Spanish fluency a plus
  
  

Perks & Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.