Conversion Rate Optimization Job Description Jobs in Usa

About Role

Ring Concierge, a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry, is looking for a Senior Director, Ecommerce to join our team. This key leadership role will focus on shaping the vision and strategy for our digital presence, driving sustainable business growth, and delivering exceptional online experiences for our clients. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is highly organized.

Responsibilities

• Define and execute a comprehensive digital commerce strategy to drive revenue growth and connect with customers and prospects to differentiate the brand and meet consumer needs on .
• Oversee the digital product and testing roadmaps, ensuring the development of innovative features, functionality, and content that enhance the digital shopping experience.
• Partner with cross-functional teams—including retail, product, merchandising, bridal sales, finance, and marketing—to align on key initiatives, product launches, and promotional strategies.
• Collaborate with marketing teams to implement digital brand campaigns that drive traffic, increase conversion rates, and build brand awareness.
• Work closely with retail and omnichannel teams to ensure a seamless integration between online and offline customer experiences.
• Manage relationships with external partners, including web development, UX/UI, and technology vendors, to support e-commerce goals.
• Conduct user research and customer journey mapping to understand user behavior and implement improvements based on insights.
• Continuously analyze and refine the customer journey to increase conversion rates and boost sales.
• Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
• Foster a culture of collaboration, innovation, and high performance.
• Stay ahead in the fine jewelry industry by consistently analyzing the competitive landscape and tracking consumer trends, adapting strategies as needed.

About You

• A strategic doer who combines big-picture thinking with hands-on execution to drive impactful results.
• Deep expertise in digital retail platforms, merchandising, and best practices for optimizing digital shelf presence.
• Proven ability to collaborate cross-functionally and build strong relationships across departments to achieve strategic objectives.
• Team-oriented mindset with the ability to work effectively with partners at all levels of the organization; skilled in negotiation and influencing cross-functional teams.
• Highly organized with exceptional attention to detail, ensuring accuracy and quality in all aspects of work.
• Excellent analytical and problem-solving skills, with the ability to synthesize data into actionable insights.

Requirements

• Bachelor’s degree in Computer Science, Business, Marketing, or a related field.
• 10-15+ years of experience in eCommerce, with a focus on driving growth and innovation.
• Previous experience with a high-growth, direct-to-consumer (DTC) brand.
• Proficiency in Shopify, Google Analytics and ecommerce tools/technologies
• Strong analytical skills and data-driven thinking
• Excellent project management skills with the ability to multitask and thrive in a fast-paced, dynamic environment.
• Exceptional leadership and team management skills, with a proven ability to grow high-performing teams

Details

• Hybrid role located in midtown NYC.
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales).
• Health, Vision & Dental Insurance for full-time employees.
• 401K with employer match program.
• We offer generous employee discounts on our fine jewelry.
• Paid time off, including an extra allowance of 3 days annually for religious observances.
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $190,000+

Company Description

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in.

The Role

We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

What You’ll Do

Prospecting & Lead Generation

• Identify and engage net-new brokers through cold calling, email, social media, and industry events
• Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

Qualification & Discovery

• Conduct initial outreach to assess interest, fit, and opportunity potential
• Uncover broker pain points and determine alignment with TouchCare’s solutions

Demo Scheduling & Handoffs

• Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
• Collaborate on messaging and meeting preparation to ensure seamless handoffs

Lead Nurturing & Relationship Management

• Maintain ongoing engagement with SQLs who are not yet ready to meet
• Re-engage dormant broker relationships and keep TouchCare top of mind

Business Intelligence & Insights

• Capture and share broker feedback and market insights with Sales and Marketing
• Track all outreach, engagement, and activity in the CRM for visibility and alignment

Cross-Functional Collaboration

• Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
• Share feedback and collaborate on campaigns, events, and outreach initiatives

Revenue Contribution

• Drive qualified pipeline and support company growth by fueling sales with high-quality leads
• Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue
• Track performance against KPIs and continuously identify opportunities to improve conversion rates

Who You Are

• A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
• A self-starter with 2–5 years of sales or business development experience (B2B preferred)
• Experienced across the full sales funnel — from prospecting and qualification to booking meetings
• Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
• Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
• Highly organized with the ability to manage multiple priorities and calendars
• Passionate about helping people, building relationships, and making a real impact
• Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
• Experience in the benefits, HR, or employee healthcare space is a strong plus

Why Join Us?

• Professional Growth: Gain exposure to diverse accounting functions and portfolio company
• management.
• Collaborative Environment: Work closely with a supportive team that values your contribution.
• Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.

Location: Stamford, CT Work Style: In-Office

Studio General Manager

Full Time | In Person

Compensation: $50,000 to $70,000 base plus performance based upside

Benefits: Health Insurance, 401K, Paid Time Off

This Is a Growth Leadership Role

We are looking for a high energy, sales focused Studio Manager to lead, grow, and scale our studio to the next level. This studio is in ramp up mode. We need someone who thrives on building momentum, driving revenue, inspiring a team, and turning prospects into long term members.

If you love fitness and you love winning, this is an opportunity to build something meaningful.

What You Will Own

·       Drive and execute membership sales strategy

·       Personally generate sales and coach Sales Representatives to exceed targets

·       Manage and grow four revenue streams: memberships, retail, private training, and teacher training

·       Implement and optimize the full sales process from lead to demo to conversion

·       Generate leads through grassroots marketing, networking, and community outreach

·       Strategically manage marketing initiatives to consistently fill the funnel

·       Track and report KPIs and hold the team accountable to revenue goals

·       Build and maintain a high performance studio culture

Who You Are

You are competitive and performance driven. You understand that fitness is both a passion business and a results business. You are confident asking for the sale and closing it, and you know how to coach others to do the same.

·       3 or more years of retail, service, or fitness sales experience

·       Proven track record of driving revenue and hitting targets

·       Strong leadership and team management skills

·       Excellent communication skills in person, on the phone, and via email

·       Ability to operate in a fast paced and evolving environment

·       Strong organizational and data management skills

·       Professional, reliable, and detail oriented

·       Passion for fitness and community building

·       Proficiency with computers and studio software

Operational Leadership Responsibilities

·       Supervise Sales Representatives and instructors

·       Recruit, hire, and manage instructor team

·       Review instructor evaluations with Master Trainers

·       Manage staff scheduling

·       Oversee retail inventory and vendor coordination

·       Maintain studio cleanliness and brand standards

·       Enforce policies and procedures

·       Monitor revenue and attendance reports

·       Collect outstanding dues

·       Ensure exceptional customer service and retention

·       Schedule and attend community networking and promotional events

·       Maintain administrative materials and studio supplies

What Success Looks Like

·       Consistent month over month membership growth

·       Strong demo to member conversion rates

·       A motivated sales team hitting targets

·       High member retention and engagement

·       Revenue growth across all income streams

What We Offer

·       Competitive base salary with performance based earning potential

·       Health insurance benefits

·       401K retirement plan

·       Paid time off

·       Career growth opportunities within an expanding organization

·       The opportunity to lead, build, and make a measurable impact

Please Note: Local Applicants with work authorization in the US only. You need to be able to get to the work location in Bayonne daily. We are not offering relocation or sponsorship.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Patient Sales Consultant (High-Ticket Wellness Clinic)

Palm Beach Gardens, FL (On-Site)

Base + High Commission (Top Performers $80K–$150K+)

About the Opportunity

We are partnering with a fast-growing, performance-driven wellness clinic specializing in hormone optimization, medical weight loss, peptide therapy, and advanced health solutions.

This is not a traditional front desk or admin role.

This is for someone who thrives in a sales-driven, client-facing environment and wants to be compensated based on performance.

The Role

We are seeking a Patient Sales Consultant who operates as a closer, advisor, and client experience leader.

You will be the first point of contact and the driving force behind converting interest into committed patients.

What You’ll Do

• Convert inbound leads (calls, texts, online inquiries) into booked consultations
• Guide patients through services including HRT, peptides, GLP-1, IV therapy, and body composition programs
• Confidently present and close treatment plans
• Build strong relationships that drive retention and long-term value
• Follow up consistently with leads and existing patients
• Maintain CRM accuracy and pipeline tracking
• Deliver a high-end, concierge-level client experience

Who This Is For

• You have 3+ years of sales, fitness, wellness, or client-facing experience
• You are confident on the phone and in person
• You enjoy influencing decisions and closing deals
• You take ownership of your results and income
• You have high energy, urgency, and strong communication skills
• You are passionate about health, fitness, and self-improvement

Who This Is NOT For

• You’re looking for a clock-in, clock-out job
• You’re uncomfortable with sales or performance metrics
• You need constant direction or supervision
• You prefer a slow-paced or purely administrative role

What Success Looks Like

• High lead-to-close conversion rates
• Strong monthly revenue generation
• Consistent follow-up and patient retention
• Ability to confidently handle objections and guide decisions

What You’ll Get

• Competitive base salary + aggressive commission structure
• Clear path to 6-figure earnings
• Growth into leadership opportunities
• Exposure to cutting-edge treatments in a booming industry
• A high-performance, team-oriented environment

Why This Role

This is an opportunity to step into a high-growth industry where your effort directly impacts your income, career trajectory, and the lives of the clients you serve.

Apply

If you’re driven, confident, and ready to operate at a higher level—apply directly or message me to learn more.

Summary

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.

Scope & Focus

• Scope: Multi-site management (5–15+ care centers or service lines)
• Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
• Reports To: Vice President of Operations
• Direct Reports: Practice Managers, Supervisors, and select administrative leaders

Key Responsibilities

Operational & Financial Performance

• Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
• Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
• Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
• Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
• Conduct monthly site audits for compliance, facility standards, and patient safety readiness.

Leadership & People Development

• Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
• Establish clear management rhythms:
• Daily: Site-level huddles driven by Practice Managers
• Weekly: Regional review meetings focused on performance metrics and issue resolution
• Monthly: Regional scorecard reviews with VP of Operations
• Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.

Physician Relationship Management

• Serve as primary liaison between operational leadership and physicians.
• Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
• Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
• Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.

Strategic Execution & Growth

• Lead operational rollout of new services, technologies, and acquisitions within assigned region.
• Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
• Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.

Compliance, Risk & Quality

• Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
• Enforce safety, facility, and quality standards through structured checklists and site visit programs.
• Lead remediation of audit findings and maintain readiness for internal or external inspections.

MSO & Cross-Functional Collaboration

• Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
• Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
• Cascade enterprise communications and ensure field readiness for new initiatives.

Key Skills & Competencies

Category

Competencies

Driving Results

Accountability, prioritization, decision-making, problem-solving

Operational Leadership

Workflow design, resource allocation, data interpretation, standardization

Interpersonal

Relationship building, communication, conflict resolution, negotiation

Change Leadership

Adaptability, implementation discipline, continuous improvement mindset

Cultural Leadership

Modeling values, fostering engagement, developing people

Qualifications

• Bachelor’s Degree required; Master’s preferred.

• 5–7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).

• Proven record of operational performance improvement and leadership of multi-location teams.

• Strong analytical, communication, and organizational skills.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As the Community Manager, you are the strategic leader responsible for the overall success of a multimillion-dollar, multifamily apartment community. This role blends operational excellence, financial performance, sales leadership, and resident satisfaction. You will oversee all aspects of community operations while ensuring alignment with company standards and delivering an exceptional living experience.

Leadership & Team Development:

• Build and lead high-performing teams with clarity, purpose, and strategic focus. Foster a culture of accountability, collaboration, and excellence.

• Attract and develop top talent, energizing others through influence and motivation to deliver strong, consistent results.

• Provide guidance and support for escalated resident concerns, ensuring timely and professional resolution.

Sales & Revenue Growth:

• Drive leasing performance by setting goals, monitoring KPIs, and coaching the team to exceed occupancy and revenue targets.

• Implement sales strategies that maximize conversion rates and optimize pricing.

• Partner with marketing teams to execute campaigns and maintain a strong social media presence that attracts prospects and builds brand awareness.

Community Advocacy & Resident Experience:

• Champion a resident-centric mindset by delivering exceptional service that strengthens satisfaction and retention.

• Create a concierge-level experience for residents and prospects, ensuring every interaction is positive and memorable.

• Act as the community’s ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living.

Operational Excellence

• Execute day-to-day operations with rigor and efficiency, ensuring adherence to standards, policies, and timelines. Ensure compliance with company policies, Fair Housing regulations, OSHA standards, and all applicable laws.

• Conduct regular property inspections to maintain curb appeal, safety, and brand standards.

• Manage vendor relationships and negotiate contracts to ensure quality and cost efficiency.

Financial Performance

• Own responsibility for achieving and exceeding Net Operating Income targets through effective revenue generation and expense management.

• Use financial insights to manage budgets, control expenses, and identify opportunities for long-term value.

• Analyze community metrics and KPIs to identify opportunities for improvement and growth.

Change Leadership & Stakeholder Collaboration

• Embrace and drive change in a fast-paced environment, navigating ambiguity with confidence and agility.

• Build and maintain productive relationships with key stakeholders, including our centralized center of excellence, service teams, corporate partners, and senior leaders.

• Align stakeholders and navigate competing priorities with diplomacy and shared purpose.

Qualifications

Experience and Education:

• 2+ years of measurable sales leadership success in high-velocity, short-cycle sales environments such as multifamily, luxury retail, hospitality, timeshare, premium automotive, or premium lifestyle services

• High school diploma or equivalent required; bachelor’s degree or equivalent preferred

Performance Orientation:

• Demonstrated ability to achieve and exceed occupancy, revenue, and NOI targets

• Proven track record in driving leasing performance, pipeline management, and disciplined follow up

• Ability to deliver exceptional resident experiences and consistently exceed customer expectations

• Skilled in collaborating with onsite teams and corporate partners to achieve community goals

Leadership & Development:

• Proven ability to lead, coach, and develop high-performing teams with clarity, purpose, and accountability

• Experience fostering a culture of excellence, collaboration, and continuous improvement

• Skilled in influencing and motivating teams to achieve strategic objectives and deliver consistent results

• Ability to navigate change with confidence and guide teams through transitions effectively

Skills & Competencies

• Strong financial acumen with experience in budgeting, forecasting, and expense control

• Excellent organizational, communication, and problem-solving skills

• Skilled in resolving complex resident concerns with empathy, urgency, and professionalism

Technical / Process Skills:

• Proficient in property management software, CRM systems, and Microsoft Office Suite; comfortable using social media for marketing

• Advanced ability to leverage social media platforms for marketing, engagement, and brand storytelling

• Comfortable analyzing data and KPIs to drive decisions and continuous improvement

Cultural / Brand Fit:

• Embodies company values and premium brand standards

• Professional appearance and executive presence required

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

The Opportunity

Our client Bright Future Home Buyers is the leading home buyer in the Indiana market, having completed 80+ deals last year ($13M total revenue, $2.3M Gross, $1.1M net) - and is now on a clear trajectory to scale to 200+ deals annually and 33% net margins within the next 2–3 years.

To achieve that vision, we are hiring our first-ever Director of Operations—a true Integrator who can translate vision into execution, build scalable systems, and drive performance across the organization.

The Role

The Director of Operations will serve as the right hand to the Founder, responsible for executing vision, driving accountability, and scaling operations across the business.

You will oversee and align multiple functions including:

• Acquisitions & Lead Management
• Transaction Coordination
• Project Management & Construction
• Property Management
• Administrative Operations

This role requires someone who has already scaled a business or operational function from one level to the next—and is ready to do it again at a higher level.

What You’ll Own

1. Execution & Integration

• Translate company vision into clear, executable plans
• Operate within a RISE / EOS-style operating system to drive alignment and traction
• Ensure all departments are aligned, communicating, and executing effectively

2. Operational Leadership

• Lead and develop a growing team (currently 8+ across multiple functions)
• Establish clear roles, accountability, and performance standards
• Run weekly L10-style meetings and performance reviews

3. Systems & Scale

• Build, document, and optimize SOPs across all core functions
• Identify bottlenecks and implement solutions to improve speed, quality, and output
• Ensure CRM, project management, and internal systems are fully leveraged

4. Performance & Metrics

• Own and track key business metrics:
• Conversion rates
• Project timelines
• Revenue & profit margins
• Team productivity
• Drive accountability through KPIs and data-driven decision making

5. Financial & Operational Efficiency

• Monitor budgets, job costs, and operational spend
• Improve margins through operational efficiency and process improvements
• Play a key role in achieving 33% net profitability targets

6. Culture & Leadership

• Build a high-performance, accountable, and team-first culture
• Lead with emotional intelligence and a servant leadership mindset
• Reinforce a culture of ownership, growth, and execution

What Success Looks Like

• The business scales from 80 → 200+ deals/year
• Operations run smoothly without constant founder intervention
• Teams are aligned, accountable, and consistently hitting targets
• Systems are documented, repeatable, and scalable
• Profitability increases toward 33% net margins

Who You Are

You are a builder and operator, not just a manager.

• You’ve scaled a company or division—you’ve taken something from point A → point B
• You thrive in fast-paced, entrepreneurial environments
• You naturally bring structure to chaos
• You are both strategic and hands-on
• You care deeply about results, accountability, and team performance

Required Experience

• Proven experience in operations leadership (5+ years)
• Background in real estate, construction, or a related field strongly preferred

Demonstrated success in:

• Scaling operations
• Improving efficiency and profitability
• Leading cross-functional teams
• Experience working across sales, marketing, and operations functions

Strong familiarity with:

• CRMs
• Project management tools
• KPI-driven environments

Compensation & Benefits

Base Salary: $80,000 – $120,000

Performance Bonus (Profit-Based): 5%+ of profit, tiering up as net profit increases

Health: $500/month stipend or company-sponsored plan (in progress)

PTO: 14 days + company holidays

Relocation: Open to supporting the right candidate

Work Environment

• Hybrid: 3 days/week in-office (Osceola, IN)
• Fast-paced, growth-oriented, and team-driven
• High ownership, high accountability culture

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 170 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing.

As an Inside Sales Account Executive at Matterport, you will be part of a fast-growing, high-velocity sales organization responsible for helping customers across industries digitize their buildings, streamline operations, and unlock measurable business value through Matterport's leading 3D digital twin platform.

You will run a full-cycle sales motionprospecting, discovery, demos, pricing, negotiation, and closingin a high-activity environment where speed, precision, and strong communication are critical. You'll speak daily with customers in industries such as Architecture, Engineering & Construction, Facilities Management, Corporate Real Estate, Industrial/Manufacturing, Retail, Hospitality, and Insurance/Restoration.

This is a role for someone who is competitive, coachable, energetic, and skilled at turning conversations into revenue. You'll work closely with Sales Enablement and your Regional Director to master Matterport's sales frameworks, sharpen your outbound skills, deliver strong discovery, and run efficient, consultative sales cycles. As one of the first hires in our expanding Inside Sales organization, you'll help shape the culture, standards, and execution rhythms of a team built to scale. Your mission: create pipeline, convert conversations, close business, and help customers experience the impact of digitizing the built world - fast.

This role is on-site five days a week in Arlington, VA.

• Run a full cycle inside sales process, including prospecting, discovery, demos, pricing, negotiation, and closing.
• Generate your own pipeline, using outbound calls, emails, sequences, and follow-up to reach decision-makers.
• Drive new customer acquisition through a mix of inbound follow-up and outbound prospecting.
• Manage a fast-paced pipeline, balancing new opportunities daily while keeping active deals moving efficiently.
• Conduct high-quality discovery calls, uncovering customer pain points, workflows, and use cases that demonstrate the value of Matterport's platform.
• Deliver polished product demonstrations that map customer needs to Matterport's capabilities and ROI drivers.
• Follow structured sales frameworks to deliver clear, disciplined, high-impact conversations.
• Collaborate with your Regional Director and Sales Enablement for coaching, call reviews, skill development, and rapid improvement.
• Maintain CRM accuracy - updating activities, opportunities, next steps, and forecasting data with precision.
• Partner with cross-functional teams (Product, Marketing, Support) to deliver exceptional customer experience and accelerate deals.
• Achieve monthly and quarterly revenue targets while maintaining high activity and strong conversion rates.
• Represent Matterport with professionalism, continuously reinforcing our values and delivering customer-first engagement.

• 2+ years of B2B sales experience, ideally in inside sales, SaaS, or a high-velocity sales environment.
• Demonstrated success in roles requiring high outbound activity, pipeline generation, and consistent quota attainment.
• Strong communication and presentation skills - confident on the phone, on Teams/Zoom, and in demos.
• Experience running short sales cycles, balancing multiple deals, and driving urgency with clarity.
• Highly coachable with a strong desire to improve quickly and master modern sales skills.
• Strong organizational discipline - accurate forecasting, CRM management, and time prioritization.
• Bachelor's degree from an accredited, not for profit, in-person college or university.
• A track record of commitment to prior employers.
• Operates with high degree of integrity.
• Some travel to deepen customer relationships and execute a high-touch sales strategy.

• Experience selling SaaS or technology solutions to AEC, Facilities Management, CRE, Industrial/Manufacturing, Insurance/Restoration, Retail, or related industries.
• Proven ability to build pipeline independently through outbound efforts.
• Experience with , Gong, Clari, or similar sales tools.
• Strong storytelling and value articulation skills - able to explain complex ideas simply.
• A high-energy, positive presence that contributes to a competitive, supportive team environment.
• Passion for learning and mastering new technologies and sales frameworks.
• Comfort operating in a fast-changing, high-growth environment.

When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Group's Culture Employee Resource Groups
• Complimentary in office gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

US: We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing