Consumer Services Inc Jobs in Usa
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· Need to Speak French Job Responsibilities: · Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
· Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
· Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
· Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
· Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
· Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
· Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
· Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
· Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
· Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
· Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
· Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
· Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
***This role is 100% onsite in the client location in Baltimore, MD
***Maximum pay rate offered is $18/hour on W2
- All inclusive.
Terms of Employment • W2 Contract, 12 Months • This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm Overview Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.
Responsibilities: • Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.
Required Skills & Experience • Junior Level experience required.
• Need prior large volume of utility call center experience • Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls • Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.
nTech is an equal opportunity employer.
All offers of employment are contingent upon pre-employment background and drug screenings.
Only applicants meeting the above client requirements may be contacted by a Recruiter.
The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & World Report has just released the 2023-2024 ratings and rankings, in which GW Hospital is recognized as a Best Regional Hospital. GW ranks 5th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia and West Virginia.
GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience.
In addition, GW Hospital receiving “High Performing” designations for the following 10 procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostrate Cander Surgery and Stroke.
Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. GW Hospital received the American College of Cardiology’s National Cardiovascular Data Registry (NCDR) Chest Pain – Myocardial Infarction (MI) Registry Platinum Performance Achievement Award for 2023. *GW Hospital is the only hospital in Washington, D.C., to be recognized for this service line.
Children’s National Hospital, GW Hospital’s NICU partner, was recently ranked the number two hospital in the country for neonatology by U.S. News & World Report. In addition to these recent U.S. News & World Report recognitions, GW Hospital also provides high-quality care in the region through its designation as a Level I Trauma Center and designation as a Comprehensive Stroke Center.
The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world class service to its patients in an academic medical center dedicated to education and research.
POSITION SUMMARY
Our food service workers seek out best practice opportunities to enhance patient care by ensuring that all food/menu items are prepared and served to customers and patients within the facility. They will be responsible for maintaining sanitation standards for general work and serving areas throughout the department.
Benefit Highlights
· Challenging and rewarding work environment
· Competitive Compensation & Generous Paid Time Off
· Excellent Medical, Dental, Vision and Prescription Drug Plans
· 401(K) with company match and discounted stock plan
· SoFi Student Loan Refinancing Program
· Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website:
Pay Transparency - To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience
Qualifications
POSITION REQUIREMENTS
Education/Qualification
Education or Equivalent Experience: High School diploma or GED preferred
Supervisor/Managerial Experience: None
Function Specific Experience: 0-2
Certification Requirements: None
Skills
Applies skills appropriate for the position
Adapts procedures, processes, tools equipment and techniques to accomplish the requirements of the position
Ability to effectively communicate policies, and/or procedures in a manner easily understood by fellow employees
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & World Report has just released the 2023-2024 ratings and rankings, in which GW Hospital is recognized as a Best Regional Hospital. GW ranks 5th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia and West Virginia.
GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience.
In addition, GW Hospital receiving “High Performing” designations for the following 10 procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostrate Cander Surgery and Stroke.
Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. GW Hospital received the American College of Cardiology’s National Cardiovascular Data Registry (NCDR) Chest Pain – Myocardial Infarction (MI) Registry Platinum Performance Achievement Award for 2023. *GW Hospital is the only hospital in Washington, D.C., to be recognized for this service line.
Children’s National Hospital, GW Hospital’s NICU partner, was recently ranked the number two hospital in the country for neonatology by U.S. News & World Report. In addition to these recent U.S. News & World Report recognitions, GW Hospital also provides high-quality care in the region through its designation as a Level I Trauma Center and designation as a Comprehensive Stroke Center.
The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world class service to its patients in an academic medical center dedicated to education and research.
POSITION SUMMARY
Our food service workers seek out best practice opportunities to enhance patient care by ensuring that all food/menu items are prepared and served to customers and patients within the facility. They will be responsible for maintaining sanitation standards for general work and serving areas throughout the department.
Benefit Highlights
· Challenging and rewarding work environment
· Competitive Compensation & Generous Paid Time Off
· Excellent Medical, Dental, Vision and Prescription Drug Plans
· 401(K) with company match and discounted stock plan
· SoFi Student Loan Refinancing Program
· Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website:
Pay Transparency - To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience
Qualifications
POSITION REQUIREMENTS
Education/Qualification
Education or Equivalent Experience: High School diploma or GED preferred
Supervisor/Managerial Experience: None
Function Specific Experience: 0-2
Certification Requirements: None
Skills
Applies skills appropriate for the position
Adapts procedures, processes, tools equipment and techniques to accomplish the requirements of the position
Ability to effectively communicate policies, and/or procedures in a manner easily understood by fellow employees
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
About Henderson Hospital
Henderson Hospital is a member of The Valley Health System, a network of acute care and specialty hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in Henderson, NV, the acute care hospital offers emergency care, surgical services, including an outpatient surgery center, cardiovascular care, women’s health and maternity services, including a Level III neonatal intensive care unit, outpatient wound care and two freestanding emergency departments – the ER at Green Valley Ranch and the ER at Cadence. It is accredited as an Advanced Primary Heart Attack Center, an Advanced Primary Stroke Center and as a bronze-level Geriatric Emergency Department (GEDA). Henderson Hospital has also been honored by The Leapfrog Group as a Top General Hospital, a Top Teaching Hospital and earned the “A” Patient Safety Grade from the Leapfrog Group during its last 13 award cycles. In spring 2024, Henderson Hospital was also named one of the nation’s 100 Top Hospitals® by Fortune and Premier’s PINC AITM. The hospital opened in 2016.
Benefit Highlights:
- Challenging and rewarding work environment
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
Henderson, Nevada: Incorporated in 1953, Henderson is Nevada’s second largest city with more than 302,000 residents. Our city is pleased to be recognized as the Second Safest City in America by Forbes magazine and three times named to MONEY magazine’s list of “Best Places to Live in America.” Our favorable tax structure, award-winning health care locations, accredited parks, police and fire departments all contribute to these accolades setting our community apart.
While our city has grown to host a variety of metropolitan cultural arts and nationally recognized special events, we retain our small-town values and atmosphere. Annual events and local parades are still held in the Water Street District, our original “main street.” Our community also celebrates the grand openings of local businesses, accomplishments of our youth and contributions of our centenarians. With numerous parks, mixed-use shopping areas, master-planned communities and senior living neighborhoods, Henderson is a place where all can live, learn, work and play. Henderson is not just a place to live, but truly a place to call home.
Job Description:
Directs and manages the entire nutrition and food service department including the cafeteria, patient food personnel, kitchen staff, support personnel and with the assistance of the Manager, Clinical Nutrition, patient nutrition and nutritional education.
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit
As a Client Service Associate, you will play a key role in supporting client relationships, ensuring smooth communication, and helping maintain the high standards of service that define our brand.
Responsibilities
- Serve as the primary point of contact for client inquiries and support requests
- Build and maintain positive, long-term client relationships
- Assist clients with service information, scheduling, and general guidance
- Coordinate internally to ensure timely and accurate service delivery
- Maintain organized records of client interactions and updates
- Identify opportunities to enhance the client experience and improve processes
- Provide professional, courteous, and solution-oriented support at all times
- Strong communication and interpersonal skills
- Professional demeanor with a client-first mindset
- Excellent organizational and multitasking abilities
- Ability to work both independently and collaboratively
- Detail-oriented with strong problem-solving skills
- Adaptability in a fast-paced, evolving environment
- Competitive salary with growth opportunities
- Professional development and skill-building programs
- Supportive and collaborative team environment
- Opportunities for career advancement within the company
- Stable, full-time position with long-term potential
At SkillBridge Academy, we are committed to developing talent and creating meaningful career pathways across diverse industries. Our organization partners with forward-thinking businesses to connect motivated individuals with opportunities that foster growth, professionalism, and long-term success. We believe in empowering individuals through structured development, hands-on experience, and a supportive work environment.
We are seeking a Food Service Director to lead and oversee daily food service operations.
Key Responsibilities:
- Lead, coach, and develop a team of food service professionals
- Oversee daily operations, including production, service, and sanitation
- Ensure compliance with food safety, health, and regulatory requirements
- Manage scheduling, labor costs, and operational budgets
- Maintain inventory, ordering, and vendor relationships
- Promote a customer-focused service culture and continuous improvement
- Represent operations in the community and with key stakeholders
Qualifications:
- Prior experience in commercial food service or large-scale food operations
- Associate degree in food and nutrition, culinary arts, business, or related field preferred
- ServSafe certification (or willingness to obtain)
- Strong organizational, communication, and leadership skills
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Valid driver’s license
Job Title: Field Service Technician
Location: Bakersfield, CA 93301
Pay Rate: $21 per hour
Job Type: Temp to Permanent
Hours: 8:00 AM to 5:00 PM (Mon to Fri)
COVID Requirements: Healthcare locations may require vaccination or exemption documentation.
Driving: Yes, driving is required to go between hospitals and clinics.
Requirements
- Must have a valid driver's license and own vehicle
- Customer Service role with driving required.
- Company car will be provided to temporary worker.
- Customer-service oriented and comfortable interacting with hospital staff and IT.
- Detail-focused, especially with logging activities and completing checklists
- Physically able to walk through large facilities and transport supplies as needed
- Able to perform regular walking through multiple hospital departments
- Capable of light lifting (toner boxes and supplies).
- PPE may be required depending on hospital policy.
Responsibilities
- Provide daily onsite customer service
- Proactively monitor devices across hospital locations
- Deliver toner and supplies as needed
- Perform Key Operator checks to ensure equipment readiness
- Check in with site IT regularly
- Review incoming toner alerts
- Prioritize “no toner” and “low toner” device alerts
- Resolve minor equipment issues when possible
- Log activities and maintain accurate records of completed tasks.
Title: Technical Service Representative
Location: Elyria, OH (5 days onsite)
Duration: Permanent
Pay: 55-65k with an additional profit-sharing bonus
Must have:
- Bachelor's Degree with a Major or Minor in an engineering or science-related field (Chemistry preferred)
- Customer-service oriented; Self-motivated, driven
- Comfortable working in an office setting (not lab-oriented)
- Fluent typing skills
Nice to have:
- Chemistry Degree
Day to day:
We are looking for a talented Technical Service Chemist to join our team at Ross Environmental Services. This person will be doing more theoretical chemistry including the profiling and classification of all waste that comes into the facility. This person will be looking at the components of the waste and correctly classifying the material with regard to DOT and RCRA requirements. This person will be partnering with customers’ and satisfying their needs and requirements as well as working internally. A successful candidate will be a self-motivated and customer-service oriented individual. The current team consists of 14 people total: 2 Admin, 2 Lab Pack Chemists, and 11 Profiling Chemists all reporting to the Team Lead.
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and oversee dining services in a healthcare setting with hands-on and computer based training. This structured and paid program will develop you to manage and oversee dining services in a healthcare setting. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!
Available Benefits for All Employees:- Comprehensive Benefits Package - Medical, Dental, and Vision
- Free Telemedicine Services on Day 1*
- Free Prescription Discount Program
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Employee Assistance Programs
- Training & Development Opportunities
- Employee Recognition Programs
- Employee Stock Purchase Plan
- Nationwide Transfer Opportunities and Career Development
Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:- Assist in managing dining services operations, including meal preparation, service, and quality control.
- Learn to ensure compliance with health, safety, and sanitation standards.
- Participate in staff training, development, and scheduling.
- Assist with inventory management and ordering of supplies.
- Interact positively with residents, staff, and guests, providing excellent customer service.
- All other duties as assigned.
- High school diploma or equivalent preferred.
- Previous experience in dining services or hospitality preferred.
- Strong organizational and communication skills.
- Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.
- Valid driver's license.
- Strong written and verbal communication skills.
- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
- Compliance with COVID-19 vaccination policies.
- Ability to lift up to 50 pounds and perform tasks for extended periods.
- Residency within the service area required.
Ready to Join Us?
If you're looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.