Consortia Manager Api Jobs in Usa
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QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.
Our clients expect senior-level partnership, technical fluency, and strategic account leadership.
The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.
This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.
The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.
Responsibilities:
Account Ownership & Revenue Growth
- Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
- Drive structured and strategic upsell and cross-sell initiatives within existing customers.
- Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
- Close meaningful expansion deals, including engagements of $150K+.
- Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
- Partner with delivery leadership to align technical execution with commercial growth objectives.
Executive Relationship Management
- Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
- Conduct regular in-person customer visits within assigned territory.
- Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
- Serve as the executive escalation point for complex delivery or client challenges.
Strategic Account Planning & Execution
- Develop and maintain comprehensive strategic account plans for each assigned customer.
- Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
- Track progress against defined revenue and relationship goals.
- Execute consistently against a structured path toward growth.
- Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
- Organization, planning rigor, and follow-through are critical success factors in this role.
Technical & AI Fluency
- Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
- Proactively stay current on AI tools, automation advancements, and testing innovations.
- Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
- Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.
Technical & Delivery Alignment
- Collaborate closely with QA Managers, Engineering teams, and project leaders.
- Translate technical delivery insights into executive-level business value discussions.
- Proactively identify risks and implement mitigation strategies.
- Ensure seamless integration of QASource services into client engineering environments.
- Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.
Required Qualifications:
- 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
- Proven ownership of multi-million-dollar revenue targets.
- Demonstrated success closing $150K+ expansion or new deals.
- Documented track record of expansion within a focused portfolio of strategic accounts.
- Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
- Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
- Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
- Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
- Prior experience engaging with engineering, QA, or product teams in a software delivery context.
- Strong executive presentation skills and ability to conduct in-person QBRs.
- Demonstrated ability to creatively mine and expand accounts.
- High level of organization and structured account planning discipline.
- Stable career progression.
Preferred Qualifications:
- Background in QA, software development, DevOps, or technical services environments.
- Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
- Experience operating within a territory-defined account ownership model.
- Experience in professional services or distributed delivery environments.
- MBA or advanced technical degree (preferred but not required).
Core Competencies:
- Executive presence and professionalism.
- Revenue accountability.
- Strategic account planning and disciplined execution.
- Technical credibility within software engineering environments.
- AI awareness and forward-thinking mindset.
- Consultative, value-based communication.
- Risk identification and mitigation.
- Proactive, structured account leadership.
Why Join QASource:
- Manage a focused portfolio of high-value enterprise technology clients.
- Drive measurable revenue expansion through strategic value creation.
- Partner directly with engineering and executive leadership teams.
- Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.
Salary Range:
- $110,000 - $120,000 per annum (30% Variable).
Perks:
- Health, vision, and dental benefits.
- 401(k) with company match.
- Paid time off and holidays.
- Wellness programs and professional development opportunities.
Role Overview
As a Principal Product Manager, you will drive the consumer and partner experience for Flex, transforming the traditional, often fragmented $90B+ moving, storage and last-mile delivery industry into a customer-first service with a Wow experience online and offline. You will apply your analytical, strategic, and people intelligence to develop and execute a roadmap that elevates our consumer experience to the high ecommerce standard, and supports growth through enterprise partnerships.
This role is open to USA remote, with need-based travel to our offices. Regardless of location, you’ll be expected to work EST hours.
Core Responsibilities
- Strategic Vision & Roadmap: Define the long-term product vision and roadmap for the product area, aligning it with company-wide growth goals.
- Customer Experience Elevation: Bring a deep understanding of our current and future user base. Build products that meet modern high-tier e-commerce standards, and truly add value to the users and the business, aiming to transform the fragmented offline moving processes into a seamless, "Wow" online experience.
- Cross-Functional Leadership: Lead collaboration between engineering, design, analytics, marketing, and sales & business development to ship innovative products and solve high-ambiguity challenges.
- Enterprise Partnerships: Develop and execute on a platform that is extensible and customizable to support large-scale growth through national and local partnerships.
- Data-Driven Strategy: Utilize deep analytical intelligence to track product performance, and rapidly iterate to optimize the products.
- Stakeholder Management: Communicate product strategy and progress clearly to executive leadership and the whole company, ensuring awareness and alignment across the organization.
Key Requirements
- Deep Product Expertise: 10+ years of product management experience which must include a track record of impactful mobile-first consumer conversion and engagement products, as well as B2B products.
- Industry & Domain Knowledge: Strong understanding of marketplace operations, online to offline workflows, and the technology stacks that power them.
- Strategic & Analytical Intelligence: Proven ability to translate complex business problems into actionable product specifications using data-driven insights. Familiarity with user behavior analytics tools is required.
- Technical Acumen: Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder.
- People Intelligence & Influence: Exceptional ability to lead by influence within the organization.
- Education: A Bachelor’s degree in Business, Engineering, or a related field; a Master’s degree or MBA is a bonus.
The Senior Business Applications Manager leads and optimizes the organization’s business application landscape with a focus on SQL‑based systems and EDI/data‑synchronization processes. This role is responsible for understanding, documenting, and enhancing business applications, data workflows, and system integrations to support efficient, data‑driven operations. The position requires strong analytical and technical expertise in SQL, business intelligence, and application optimization, and plays a critical role in ensuring systems are scalable, secure, and aligned with the company’s digital transformation initiatives.
This position is on-site 4 days a week in Elgin, IL.
Functions of the Position:
- Leads the strategy, development, and optimization of data applications, integrations, workflows, and business intelligence systems. Oversees design and implementation to ensure reliability, efficiency, and alignment with business requirements.
- Reviews and analyzes existing business applications, data flows, and integration points to identify inefficiencies, gaps, and modernization opportunities.
- Recommends improvements to streamline processes, reduce complexity, and improve system reliability across SQL and EDI environments.
- Provides direction, coaching, and oversight to SQL and EDI teams.
- Ensures alignment of priorities, development standards, documentation practices, and project execution.
- Works closely with decision makers across the organization to identify, recommend, and implement business application improvements and data‑driven solutions that support corporate goals.
- Oversees system integrations, data synchronization, and EDI workflows to ensure accurate and timely exchange of information between internal applications and external partners.
- Provides escalation support for data translation and processing issues.
- Develops and maintains documentation for application architecture, data workflows, and integration processes.
- Ensures technical specifications and process maps are accurate and accessible for ongoing support and future enhancements.
- Coordinates the installation, upgrade, and maintenance of business applications, ensuring integrations remain stable and compatible with new technologies or updates.
- Ensures compliance with data governance policies, security standards, and best practices across all business applications and integration processes.
Education, Experience, and Knowledge:
- Bachelor’s degree in Computer Science or a related field preferred.
- Minimum of 7 years of experience in database management and business application management, with at least 5 years in a supervisory or managerial role.
- Demonstrated leadership and team management skills, with the ability to motivate and guide a team.
- EDI experience preferred but not required.
- Expertise in SQL and database technologies (SSMS, SSIS, SSRS, Power BI, ETL processes), with experience in system integrations, data mapping, and workflow optimization.
Certificates, Licenses, and Registrations:
- Formal project management training or certification is a plus.
Skills and Competencies:
- Strong analytical, problem‑solving, and documentation skills.
- Ability to communicate technical concepts clearly and effectively to business stakeholders.
- Commitment to staying current on emerging technologies related to data management, integration, and business applications.
- Ability to design, troubleshoot, and support API‑driven integrations between business applications and third‑party systems.
Additionally, we provide a comprehensive benefits package that reflects our commitment to support the wellness of our colleagues and their families. This includes health benefits, professional growth support, generous paid time off benefits to support work/life balance, retirement benefits and other programs to support financial wellness. A full listing of our extensive benefits package can be found on our Company website, located here: is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are seeking a Business Analyst / Product Manager to help translate business needs into well-designed, scalable products—primarily within the healthcare domain. This is a hybrid role ideal for someone who is analytically strong, curious, and eager to grow into broader product ownership and leadership responsibilities over time.
The ideal candidate is smart, adaptable, and motivated to learn, with enough healthcare exposure to understand industry context (e.g., payers, providers, data, compliance), but not necessarily a long tenure in product management. This role offers significant opportunity for growth.
Key ResponsibilitiesBusiness Analysis- Gather, analyze, and document business requirements from stakeholders
- Translate business needs into clear functional requirements, user stories, and acceptance criteria
- Analyze workflows, data models, and system interactions to identify gaps and improvements
- Support solution design by working closely with engineering, data, and architecture teams
- Assist in defining product vision, roadmap, and priorities
- Collaborate with stakeholders to balance business value, technical feasibility, and timelines
- Own and refine product backlogs; participate in sprint planning and reviews
- Support go-to-market planning, release coordination, and post-launch evaluation
- Continuously identify opportunities to improve user experience and product outcomes
- Act as a bridge between business, technical teams, and leadership
- Communicate clearly across technical and non-technical audiences
- Support decision-making with data, analysis, and structured thinking
- 2–5 years of experience in business analysis, product management, or a related role
- Some experience or exposure to healthcare (payer, provider, health IT, analytics, compliance, or adjacent domains)
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to learn quickly and adapt in a fast-moving environment
- Comfortable working remotely and collaborating with distributed teams
- Experience with healthcare data models, workflows, or standards (e.g., claims, eligibility, clinical data, FHIR, HL7)
- Experience working with Agile/Scrum teams
- Familiarity with product tools (Jira, Confluence, Azure DevOps, Productboard, etc.)
- Technical curiosity (APIs, data platforms, analytics, or cloud systems)
- Someone intellectually curious who wants to grow into a senior product role
- A self-starter who takes ownership and asks thoughtful questions
- A team player who values clarity, structure, and impact
- Someone who can evolve with the role as the product and organization scale
Job Opportunity: Data Product Manager
Location: Cleveland, Ohio/ Pittsburgh, Pennsylvania Hybrid
Duration: Full-Time
Key Responsibility
Product Ownership & Strategy
- Own end-to-end lifecycle of assigned data products, including vision, strategy, roadmap, and delivery.
- Collaborate with business units, analytics teams, and technology partners to prioritize features and enhancements.
- Define and track key product success metrics and adoption KPIs.
- Advocate for data products across the organization, ensuring alignment with enterprise data governance and cloud/data strategy initiatives.
- Stakeholder Engagement
- Act as the primary liaison between business stakeholders and data engineering/analytics teams.
- Gather and translate business requirements into actionable data product specifications.
- Facilitate cross-functional collaboration to resolve trade-offs and dependencies.
Data Governance & Quality
- Ensure data products comply with regulatory, security, and privacy requirements.
- Define and enforce data quality standards, lineage, and observability metrics.
- Collaborate with Data Governance, Risk, and IT Security teams to maintain compliance and audit readiness.
Technical Leadership
- Understand and leverage modern data technologies (e.g., relational databases, data warehouses, data lakes, ETL pipelines, cloud platforms, APIs, BI tools).
- Collaborate with data engineering teams on architecture, modeling, and platform decisions.
- Evaluate emerging technologies and recommend innovations to improve data products and processes.
Execution & Delivery
- Drive delivery of data products using agile methodologies.
- Prioritize backlog, manage sprints, and ensure timely delivery of features.
- Monitor and measure product performance, adoption, and business impact.
- Thought Leadership
- Contribute to the overall data product management framework and best practices within the bank.
- Promote a culture of data-driven decision-making and product-centric thinking.
Required Qualifications
- 8+ years of experience in data product management, data strategy, or analytics roles; experience in banking/financial services preferred.
- Strong understanding of core banking products (e.g., deposits, loans, payments) and associated operational data flows.
- Solid knowledge of data architecture, warehousing, BI, analytics, and cloud platforms.
- Proven ability to manage multiple data products simultaneously.
- Excellent communication, stakeholder management, and leadership skills.
- Experience with Agile/Scrum methodologies and data governance frameworks.
- Bachelor’s degree in Computer Science, Information Systems, Finance, or related field; advanced degree preferred.
Preferred Qualifications
- Hands-on experience with HiveQL, SQL, Tableau
- Understanding of regulatory reporting requirements (e.g., CCAR, FR Y-14, Basel).
- Exposure to semantic layers, or enterprise data product management frameworks.
Role name: Backend API Engineer (Node JS / Type Script) Tech Lead
Work site: Orlando, FL (Onsite)
Duration: 12+ Months
Experience 10+ Years
Pay Rate: $65 to $70/hr. on C2C
Pay Rate: $55 to $60/hr. on W2
Job Description:
- Backend API Engineer (Node JS / Type Script)
- 7+ years equivalent work experience. Experience preferred in project management, business analysis, or system design. Conflict resolution and problem-solving techniques required. Good presentation, facilitation, communication, and negotiation skills required.
- Proven hands-on experience as a software engineer with a focus on one or more technologies inclusive of NodeJS, TypeScript, JavaScript, ExpressJS.
- Experience in Mocha, CouchDB, Redis, Kafka, Docker and Kubernetes in Azure platform is a plus.
- Very highly developed written and verbal communication skills (including the ability to clearly articulate technical concepts to a non-technical audience)
- Business Analysis — proven success collaborating directly with internal customers (i.e., product owners) to understand their needs and translate them into a working solution
- Adaptability — a fast learner with a willingness to build solutions using tools to which you may have had little previous exposure
- Empathy—the innate ability to understand the challenges faced by our customers, and the drive to resolve them
- Demonstrated ability to produce high quality technical documentation.
- Demonstrated ability of strong customer relationship skills, problem resolution and improved efficiencies and productivity.
- Experience with large scale enterprise system development and integration.
- Experience with Agile, Scrum, and Scaled Agile Framework a plus
Thanks & Regards
Mohd Hameed
Position Title: Manual Tester [API / SQL]
Location: Mountain View, CA (Hybrid 3 days)
Duration: 6 Months contract to hire
Interview - 2 rounds [1st Video and 2nd In-Person]
Please find complete job description below:
- 8+ hands-on years of manual testing and test automation experience (nice to have).
- Need Manual and Automation exp, candidates should be willing to start with manual testing and gradually move to automation.
- Good experience in API Testing.
- Need selenium or web driver exp.
- Solid exp is SQL queries (Advance to expert level).
- Good expertise in complex SQL queries.
- Oracle and Postgres databases.
- Nice to have experience in AWS/Azure/GCP.
- Demonstrated experience with WebDriverIO or any Selenium test frameworks or similar open-source automation framework.
- Solid understanding and experience of writing locators in selenium.
- Cucumber, Mocha, or similar BDD test scripts development experience.
Additional Preferred Skills:
- Experience with Mobile testing tools in Appium, XCUI Test, Espresso
- Experience with Docker, Kubernetes, Tomcat, Weblogic
QA Test Manager – Workday / ERP
Job Summary
We are hiring a Test Lead / QA Lead to drive end-to-end testing for a large-scale Workday ERP implementation within a statewide public sector transformation program.
This role is responsible for leading test strategy, planning, execution, and go-live readiness across a complex ecosystem involving finance, HR, payroll, procurement, and multiple integrated systems.
You will work across business, technical, and vendor teams to ensure Workday and connected systems function correctly, integrations are validated, and business processes are production-ready.
This is a hands-on leadership role, not a coordination-only position. You will define testing frameworks, manage execution across multiple phases (system, integration, UAT), and drive defect resolution and readiness decisions.
Candidates must have prior experience leading ERP or Workday testing in large enterprise or public sector environments. Profiles without ERP testing leadership experience will not be considered.
Required Qualifications (Non-Negotiable)
- 10+ years of experience in software testing / QA leadership roles
- Proven experience as a Test Lead or QA Lead on ERP implementations (Workday strongly preferred)
- Strong experience with integration testing, UAT coordination, and data validation
- Hands-on experience with Azure DevOps (ADO) for test management and defect tracking
- Experience building test strategies, RTM, and enterprise-level test plans
- Experience with SaaS platform testing and system integrations (APIs, data migration)
- Experience supporting cutover planning and go-live readiness
- Location: Olympia, WA (Hybrid – ~25% onsite)
- Client Domain: State Government / Public Sector
- Open for C2C
- Open to candidate those can relocated at their expenses.
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
* Engineering & Administration
* Manage and configure enterprise application services across both legacy and cloud platforms.
* Lead upgrades, rollouts, patching, and migrations for a variety of applications.
* Conduct health checks, monitoring, troubleshooting, and performance tuning.
* Integrate applications with third-party platforms or in-house solutions.
* Support complex deployments and ensure high availability of services.
* Governance, Documentation & Support
* Define and maintain SOPs, administrative practices, and end-user documentation.
* Develop governance frameworks around licensing, lifecycle, and architecture.
* Provide Tier 3 escalation support and resolve complex technical issues.
* Mentor service desk teams and promote best practices in application usage and management.
* Collaboration & Cross-Team Engagement
* Coordinate with network, security, and support teams for seamless application service delivery.
* Participate in planning, migrations, upgrades, and project execution.
* Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
* Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
* Drive standardization and operational consistency across the firm's application portfolio.
* Provide leadership and guidance within the M365 Application Governance Council.
* Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
* 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis.
* Proven experience in Adobe Creative Cloud deployment and productivity enablement.
* Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
* Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
* Scripting and bulk administration
* Automating service management
* Data analysis and backend reporting
* Visualizing application performance metrics
* Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
* Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
* Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
* Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
* Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
* Strong incident management, security compliance, and vulnerability remediation experience.
* Track record in defining KPIs and reporting on performance and service stability.
* Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
* B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
* Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
* Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
* Prior involvement in enterprise-level security policy enforcement and tooling compliance.
* Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
* Key Attributes for Success:
* Excellent organizational and time management skills.
* Proven ability to manage multiple priorities in a fast-paced environment.
* Proactive problem-solver with a collaborative mindset.
* Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
* The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here ( ) for more information on E-Verify.