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At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 3-4 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $18/hr- $22/hr *

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.

Business Leader

● Meet personal and store sales and KPI goals

● Demonstrate excellent knowledge of the product to support the brand goals

● Develop sales techniques that are relevant to the market

● Establish and maintain client-base

● Leverage company tools, incentives & strategies to support meeting sales goals

● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

● Ensure effective communication between store manager & other team members

● Identify ways to keep the team motivated and engaged

● Present new & innovative ideas to support meeting business goals

● Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

● Ensure all functions of the store are maintained to support a superior shopping-experiences

● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork

● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.

● Identify product concerns and communicate inventory needs to support the business goals

● Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

● Ensure the highest level of customer service to each and all individuals in the store

● Build meaningful relationships with clients through strong-interpersonal skills

● Collaborate with all team members to support a superior shopping experience

● Be present on and off the floor as a Theory Brand Ambassador

The Essentials

● 3-4 years’ prior work experience in a client-centric, sales environment

● Dynamic interpersonal and communication skills, both verbal and written

● Independent work ethic, time management skills

● Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $19/hr - $20/hr*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.

Business Leader

● Meet personal and store sales and KPI goals

● Demonstrate excellent knowledge of the product to support the brand goals

● Develop sales techniques that are relevant to the market

● Establish and maintain client-base

● Leverage company tools, incentives & strategies to support meeting sales goals

● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

● Ensure effective communication between store manager & other team members

● Identify ways to keep the team motivated and engaged

● Present new & innovative ideas to support meeting business goals

● Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

● Ensure all functions of the store are maintained to support a superior shopping-experiences

● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork

● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.

● Identify product concerns and communicate inventory needs to support the business goals

● Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

● Ensure the highest level of customer service to each and all individuals in the store

● Build meaningful relationships with clients through strong-interpersonal skills

● Collaborate with all team members to support a superior shopping experience

● Be present on and off the floor as a Theory Brand Ambassador

The Essentials

● 3-4 years’ prior work experience in a client-centric, sales environment

● Dynamic interpersonal and communication skills, both verbal and written

● Independent work ethic, time management skills

● Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $21/hr - $23/hr* – Livermore

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

THE TEAM

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Lead, you will lead the team to:

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Lead has:

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• If applicable in location: A-OK Café – Our world-class café located on-site
• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Theory Store Manager is the ultimate leader of their store, developing and motivating the store team to provide a superior level of customer service that results in business and team success.

Business Leader

● Demonstrate strong business acumen through KPI’s to develop and support business driving strategies

● Lead team selling strategies based on expert knowledge of the product and a client-centric approach

● Lead team by leveraging company tools, incentives & strategies to support meeting sales goals

● Manage the business both in-season and with a long-term view balancing market awareness, product knowledge, client focus, and team dynamics

People Leader

● Demonstrate an ability to lead dynamic and high-performing teams to achieve store and company goals

● Proven ability to identify & recruit high-potential talent in the marketplace

● Establish an individual development plan to support professional growth aspirations and talent needs across the Theory & Helmut Lang brands

● Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operations Leader

● Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures

● Oversee inventory processes to ensure shrink results consistently meet company expectations

● Implement tactics to manage and maintain an effective P&L strategy

● Plan ahead for future business needs to continually improve business results

Business Partner

● Collaborate with cross-functional business partners to support organizational goals

● Communicate effectively and efficiently with all levels in the organization; including the executive team.

● Partner with field and corporate leaders to establish effective in-season on long term strategies aligned with company initiatives

● Demonstrate an ability to navigate the organization with a balance of business need and brand culture

The Essentials

● 8+ years of proven experience with high-profile & established multi-unit companies

● Dynamic interpersonal and communications skills, both verbal and written

● Highly- motivated by driving business in a fast-paced, innovative environment

● Business owner mindset with an entrepreneurial spirit

● Independent work ethic, time management skills, and personal accountability

● Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary range: $85,000 - $88,000*

Full-Time position: The Company provides additional compensation, which includes:

• A semi-annual discretionary bonus as defined by the bi-annual discretionary bonus program description

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.

Business Leader

● Meet personal and store sales and KPI goals

● Demonstrate excellent knowledge of the product to support the brand goals

● Develop sales techniques that are relevant to the market

● Establish and maintain client-base

● Leverage company tools, incentives & strategies to support meeting sales goals

● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

● Ensure effective communication between store manager & other team members

● Identify ways to keep the team motivated and engaged

● Present new & innovative ideas to support meeting business goals

● Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

● Ensure all functions of the store are maintained to support a superior shopping-experiences

● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork

● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.

● Identify product concerns and communicate inventory needs to support the business goals

● Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

● Ensure the highest level of customer service to each and all individuals in the store

● Build meaningful relationships with clients through strong-interpersonal skills

● Collaborate with all team members to support a superior shopping experience

● Be present on and off the floor as a Theory Brand Ambassador

The Essentials

● 3-4 years’ prior work experience in a client-centric, sales environment

● Dynamic interpersonal and communication skills, both verbal and written

● Independent work ethic, time management skills

● Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $19/hr - $20/hr*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

At Theory, we create clothes that matter that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.

In 2009, Theory was acquired by Fast Retailing, spurring the international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Assistant Store Manager is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Assistant Store Manager partners in leading the store, developing and motivating the staff to provide a superior level of customer service that will drive sales productivity and results.

The Responsibilities

Business Leader

• Demonstrate role responsibility through strong business acumen by leverage KPI’s to develop and support business driving strategies
• Demonstrates role responsibility and ownership
• Assist store leader in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients
• Support leading the team through leveraging company tools, incentives & strategies to support meeting sales goals
• Make decisions that impact the business and store environment in a positive manner aligning with store leadership

People Leader

• Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment
• Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with store leader
• Support all store leader efforts to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified personnel

Operations Leader

• Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
• Support store leader with overseeing inventory processes to ensure shrink results consistently meet company expectations
• Prioritize and delegate tasks effectively and efficiently to store team
• Plan ahead with store leader for future business needs to continually improve business results

Business Partner

• Collaborate with store leader and cross-functional business partners, as directed, to support all-level organizational goals
• Confident and acts with the utmost integrity around escalating all human resource matters to store leader in a timely and effective manner
• Communicate effectively and efficiently with all levels in the organization
• Operate autonomously in the spirit of the company’s code of conduct in the absence of a store leader

The Essentials

• 5-7 years of proven luxury retail experience or related industry
• Experience managing and leading a team
• Dynamic interpersonal and communications skills, both verbal and written
• Independent work ethic, time management skills, and personal accountability
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $27/hr - $29/hr*

Full-Time position: The Company provides additional compensation, which includes:

• A semi-annual discretionary bonus as defined by the bi-annual discretionary bonus program description

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Our Employer Commitment

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Assistant Store Manager is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Assistant Store Manager partners in leading the store, developing and motivating the staff to provide a superior level of customer service that will drive sales productivity and results.

The Responsibilities

Business Leader

• Demonstrate role responsibility through strong business acumen by leverage KPI’s to develop and support business driving strategies
• Demonstrates role responsibility and ownership
• Assist store leader in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients
• Support leading the team through leveraging company tools, incentives & strategies to support meeting sales goals
• Make decisions that impact the business and store environment in a positive manner aligning with store leadership

People Leader

• Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment
• Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with store leader
• Support all store leader efforts to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified personnel

Operations Leader

• Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
• Support store leader with overseeing inventory processes to ensure shrink results consistently meet company expectations
• Prioritize and delegate tasks effectively and efficiently to store team
• Plan ahead with store leader for future business needs to continually improve business results

Business Partner

• Collaborate with store leader and cross-functional business partners, as directed, to support all-level organizational goals
• Confident and acts with the utmost integrity around escalating all human resource matters to store leader in a timely and effective manner
• Communicate effectively and efficiently with all levels in the organization
• Operate autonomously in the spirit of the company’s code of conduct in the absence of a store leader

The Essentials

• 5-7 years of proven luxury retail experience or related industry
• Experience managing and leading a team
• Dynamic interpersonal and communications skills, both verbal and written
• Independent work ethic, time management skills, and personal accountability
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary range: $30/hr - $32/hr*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.

Alton Lane is hiring a Custom Menswear Stylist for our Raleigh, North Carolina Showroom. This is a HIGH EARNING Retail Sales position with UNCAPPED Commissions.

About Alton Lane

We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever.

Headquartered in Richmond, VA, we have 6 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard’s, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun.

When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts.

A career at Alton Lane can provide you with an abundance of opportunities. You’ll learn, develop and grow by serving others, building long-term relationships—with customers and colleagues—and achieving inspiring results. We’re excited to meet you!

Check out our Instagram and company websites to learn more about who we are.

:// the Role

This is not your typical retail position, if you’re looking for that “NEXT STEP” in your career, consider applying today. The Stylist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture.

• Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.
• Assists customers with an Alton Lane one-on-one appointment based experience
• Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
• Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Drive results by consistently striving to meet and exceed sales goals through various sales channels.
• Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development.
• Provide the best customer experience tailored to the needs of our clients.
• Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach.
• Be a strong communicator internally and externally with a positive and solution-oriented point of view.
• Manage exceptional customer experience through overseeing front and back-end production processes.
• Have Fun and Make Money!

Who you are:

• Previous experience in sales, hospitality, and/or service

• Genuine interest in fashion and styling

• Professional verbal and written communication skills

• Performs successfully in a team-based culture

• Flexible work schedule, including nights, weekends, and holidays

• Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required.

• Have a business development mindset.

• Is personable and an effective communicator with astute attention to detail.

• A proactive self-starter, comfortable in a fast-paced environment.

• Driven individual with a one-team mentality.

• Nimble with technology.

• Strong sense of self-awareness, humility, and personal responsibility.

• Adaptable to change with an eagerness to try new things.

• Passion for clothes, wardrobing, and styling.

Why you will want to work here

• High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales.

• Opportunity for rapid career growth within an innovative and expanding company.

• Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan.

• Access to our luxury clothing and accessories through our generous employee discount program

• Get in on the ground floor of the Made-To-Measure revolution.

• You’ll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry.

You could be the next Alton Lane team member. Apply today to schedule your interview.

Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. This role will be based at our Theory Buckhead store front.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintains client-base
• Leverage company tools, incentives & strategies to support meeting sales goals

People Leader

• Ensure effective communication between managers & other team members
• Support keeping other team members motivated and engaged
• Contribute new & innovative ideas to support meeting business goals
• Resolves client needs quickly and effectively, ensuring customer satisfaction
• Participates in all training and development meetings.

Operations Leader:

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Uphold store standards and policy and procedures daily
• Assist in the maintenance in all areas of stock, shipping, and receiving protocols.
• Identify product concerns and communicate inventory needs to support the business goals
• Comply with all point of sale register policies and procedures

Customer Focus:

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 1-2 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills Computer skills to operate point of sale system, experiences with teamwork is a plus

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.