Consignment Account Example Jobs in Usa

Role Overview

The Key Account Manager (KAM) is responsible for managing and expanding Pion’s most

strategic customer relationships within the Boston market. This role is central to the

company’s growth strategy and carries meaningful ownership over revenue performance,

account expansion and long-term customer value.

The KAM operates with a high degree of autonomy and accountability, working in a

performance-driven environment where accurate forecasting, structured account

planning, and disciplined execution are essential. This is not a transactional sales role - it

requires strategic thinking, scientific credibility and operational rigor.

Key Responsibilities

Strategic Account Management

 Own and execute comprehensive account plans aligned to company growth targets

 Build deep, multi-level relationships across R&D, Analytical, CMC and Procurement

 Understand customer workflows, strategic priorities, and long-term pipelines

 Position Pion as a long-term partner through value-based, consultative engagement

 Identify expansion opportunities tied to new applications, enhanced products and

evolving customer needs

Sales Execution & Growth

 Deliver against defined revenue and growth objectives for assigned territory

 Manage complex sales cycles involving capital equipment, consumables and

services

 Maintain disciplined pipeline management, opportunity qualification and

forecasting

 Ensure CRM accuracy and timely updates to support operational planning and

leadership visibility

 Set and manage customer expectations around manufacturing schedules, lead

times and delivery constraints

Operational Excellence & Rigor

 Operate with a high level of structure, accountability and follow-through

 Partner closely with Operations, Manufacturing, Applications, and Service to drive

predictable outcomes

 Proactively identify risks and constraints, escalating appropriately and early

 Contribute to continuous improvement of sales processes, tools, and cadence

Customer Advocacy & Internal Collaboration

 Serve as the primary commercial owner for assigned territory accounts

 Coordinate internal resources to ensure successful installations, adoption and

ongoing value realization

 Act as the voice of the customer, providing actionable feedback to Product and

Leadership teams

 Navigate escalations and competitive pressures with professionalism and clarity

Market & Competitive Insight

 Maintain strong awareness of regional market dynamics, competitors and emerging

technologies

 Represent Pion customer meetings, scientific forums and industry events

 Identify high-growth opportunities within pharma, biotech, CDMOs and academic

institutions in the Boston ecosystem

Qualifications & Experience

Required

 Advanced degree in Chemistry, Pharmaceutical Sciences, Engineering or a related

scientific discipline preferred

 5+ years of experience in life sciences sales

 Demonstrated success managing complex, high-value strategic accounts

 Strong understanding of drug development workflows

 Ability to operate e􀆯ectively in a performance-driven, growth-oriented environment

 Strong organizational skills with a track record of operational discipline and

execution

 Willingness to travel regionally and occasionally nationally

Preferred

 Experience selling analytical instrumentation or pharmaceutical enabling

technologies

 Familiarity with capital equipment sales cycles

 MBA or advanced scientific degree

 Experience working cross-functionally within a global organization

What Success Looks Like

 Measurable contribution to Pion’s strategic growth targets

 Strong penetration and expansion within assigned key accounts

 Accurate forecasting and disciplined account management

 High customer trust and long-term partnership development

 Consistent demonstration of operational excellence and accountability

Why Join Pion

 Be part of a respected scientific company entering an exciting new growth phase

 Work with enhanced technologies that are expanding Pion’s impact in drug

development

 Operate in a role where individual performance directly influences company

success

 Collaborate with a knowledgeable, committed team focused on execution and

results

 Competitive compensation, incentive plan and benefits

Channel Account Executive - Latin America (Spanish Required)

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Job:

Odoo is hiring Partner Account Executives to join our growing Latin America Partnerships team. In this role, you will work with warm leads from companies that have already expressed interest in becoming Odoo partners. You will guide them through the evaluation, onboarding, and implementation process.

You will manage the full sales cycle from discovery and qualification to product demonstrations and closing. The first two to three months will be fully on-site, focused on hands-on training in Odoo’s tools, products, and sales process. This position is ideal for someone who is proactive, consultative, and ready to take ownership of their pipeline.

Responsibilities:

• Conduct partnership recruitment for Odoo ERP software, employing data analytics, CRM score tracking, and BANT strategy evaluation
• Develop revenue-increasing strategies using the Odoo scoring lead system, projecting business revenue, identifying up-sell and cross-sell opportunities, and adapting Odoo ERP software for clients with Python and SQL
• Analyze strategic changes and report key metrics by extracting data, analyzing trends, and creating dashboards in Odoo software for managerial reporting
• Meet or exceed monthly Account Executive sales quotas through accurate forecasting, effective pipeline management, and advancing deals to closure within projected timelines
• Work in a consultative manner to design and negotiate tailored implementation packages with future partners

Requirements:

• Bachelor's degree (preferably in a business-related field) or equivalent education and experience
• Fluency in English and Spanish (professional or native/bilingual: reading, writing, and speaking)
• Strong awareness of software and new technologies
• 1+ years of B2B sales experience
• Excellent communication skills
• Curiosity about business operations

Nice To Have:

• Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues
• Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software
• SaaS or PaaS pre/post-sales experience
• Intrinsic motivation and curiosity to learn more about business owners and their businesses

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The salary range for this role is $70,000-$90,000 OTE. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. The salary reflected includes commissions or variable pay, where applicable.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

We are hiring an Entry Level Account Manager to support customer relationships and assist with account-level communication and service coordination. This role is designed for individuals looking to develop professional experience in account management, client communication, and brand representation within a structured team environment.

No prior account management experience is required. Full training is provided.

Key Responsibilities

• Support assigned customer accounts through in-person interactions
• Communicate product and service information clearly and professionally
• Assist with onboarding, updates, and general account inquiries
• Maintain accurate documentation of customer interactions
• Work with team members to support daily account objectives
• Ensure a positive and consistent customer experience

Qualifications

• Strong communication and interpersonal skills
• Comfortable engaging with customers face-to-face
• Reliable transportation to local work locations
• Full-time availability
• Organized, detail-oriented mindset
• Background in customer service, retail, or sales is helpful but not required

What We Offer

• Paid training and structured onboarding
• Ongoing mentorship and support
• Clear advancement opportunities based on performance
• Consistent full-time schedule
• Professional, in-person team environment

Work Environment

• On-site position
• Team-based setting
• Not a remote role

SENIOR ACCOUNT EXECUTIVE – Retail and Hospitality (NorCal)

WHO WE ARE

Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.

Join us for career advancement, innovative solutions, and a supportive environment focused on your success.

JOB DESCRIPTION

As a Senior Account Executive, you are a seasoned sales leader who drives strategic growth, cultivates high-impact client relationships, and accelerates talent development across the market. You consistently deliver top-tier sales performance while mentoring emerging leaders and shaping Apex’s culture. You are a trusted advisor to the District Leader, a key contributor to market strategy, and a catalyst for long-term success.

Strategic Sales Leadership & Client Partnership

• Own and exceed advanced spread goals through strategic account planning, high-level negotiations, and long-term client engagement.
• Lead executive-level client relationships, ensuring deep account penetration and multi-line expansion.
• Serve as a model of consultative selling, influencing client strategy and positioning Apex as a premier partner.

Talent Acceleration & Leadership Development

• Champion the growth of Account Managers and Account Executives by leading advanced training sessions, coaching engagements, and performance reviews.
• Design and deliver strategic enablement programs, including advanced sales workshops and leadership roundtables.
• Partner with leadership to identify high-potential talent and guide succession planning across the market.

Market Strategy & Operational Excellence

• Collaborate with the District Leader on market strategy, forecasting, and operational planning.
• Lead key initiatives such as territory optimization, client segmentation, and competitive analysis.
• Step in as acting market leader when needed, managing team operations and driving alignment across functions.

Culture Stewardship & Organizational Impact

• Shape and reinforce Apex’s leadership culture through team building, recognition programs, and values-driven engagement.
• Influence hiring decisions by partnering with Internal Talent Team to assess and onboard top-tier talent.
• Serve as a cultural ambassador, modeling integrity, accountability, and collaboration.

JOB REQUIREMENTS

• Bachelor’s Degree in Business, Communications, or related field; advanced coursework or certifications in sales, leadership, or business strategy preferred.
• 5+ years of professional sales experience, with demonstrated success in mentoring and leadership.
• Strategic Driver: Demonstrates the ability to align sales execution with long‑term market strategy and broader business objectives.
• Talent Multiplier: Elevates team performance through intentional coaching, constructive feedback, and development of others.
• Culture Architect: Builds and sustains a high‑performance, inclusive, and values‑driven team environment.
• Trusted Advisor: Serves as a reliable partner to leadership, stepping in to lead critical initiatives when needed.
• Hybrid with 2 days in-office

OUR COMPREHENSIVE BENEFITS

• Competitive Salary, attainable first year total earnings for this role should be $105-145K
• Health, Dental and Vision Insurance
• Health Savings Accounts (HSA) with Employer Contribution
• Flexible Spending Accounts
• Long and Short-Term Disability
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Paid Parental Leave
• Wellness Incentives
• Vacation and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase
• Training and Advancement opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events
• Discount Programs

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact

Dionis is the leading goat milk skincare brand in the U.S., a founder-led brand built on clean ingredients, farm-fresh storytelling, and high-performing retail partnerships.

We’re growing and looking for a Key Account Sales Manager who is a true hunter — someone who can open doors, win new business, and grow major retail accounts.

This is a hands-on individual contributor role with no direct reports.

We’re looking for someone who still loves the chase — who gets energy from prospecting, pitching, and closing — and wants meaningful ownership, not just oversight.

If you thrive on building accounts and expanding them, this could be a great fit.

What You’ll Do

New Business Development

• Prospect and open new national and regional retail accounts (Target, Walmart, grocery, specialty, etc.)
• Lead buyer outreach, presentations, negotiations, and follow-through
• Build and actively manage a strong sales pipeline

Account Growth

• Manage and expand existing key accounts
• Drive sell-in, assortment growth, and promotional strategies
• Analyze POS and retailer data to identify white space and opportunity

Execution & Collaboration

• Partner closely with Marketing, Operations, and Finance
• Support forecasting and inventory planning
• Provide market feedback and competitive insights
• Represent Dionis at trade shows and buyer meetings

What We’re Looking For

• 5–8 years of CPG, beauty, or personal care sales experience
• Experience working with large retailers (Target, Walmart, grocery, CVS, Walgreens, etc.)
• Proven success opening new accounts — not just maintaining them
• Strong analytical skills (Excel, POS data, retailer portals, CRM)
• Entrepreneurial mindset — comfortable in a fast-paced, founder-led company
• Team player who collaborates and provides thoughtful feedback
• Willingness to travel (~40–50%)

Who This Role Is Perfect For

• A strong sales manager who wants more impact.
• Someone hungry to build
• Someone confident with buyers but humble with teammates
• Someone excited to grow with a brand, not just manage it

Why Dionis?

• You’ll work directly with leadership.
• You’ll have real influence.
• You’ll help shape our next stage of retail growth.

If you’re ready to build, we’d love to connect.

WHAT WE OFFER

Culture:

* Great people

* Play with goats

* Peer to Peer Recognition

* Fun company events

* Competitive Wages & Generous Year-end Bonus

Comprehensive Benefits:

* Medical Plans with Telemedicine, Rx, & Vision

* Dental Plan

* Healthcare, Dependent care

* 401(k) with company match

* Financial Health & Wellness w/1:1 Coaching

* Basic & Supplemental Life Insurance

* Accident, Hospital Indemnity, & Critical Illness

* Paid Time Off

* Short & Long-term Disability

* 9 Paid Holidays

Must have legal authorization to work in the US and will not require sponsorship.

Dionis is an equal opportunity employer. Drug-free workplace. Tobacco-free work site. Dionis does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application process and/or interview process should notify a representative of the Human Resources Department.

Our One Myers team is made up of some of the most revered brands in the industry, including: Myers Tire Supply, Patch Rubber Company, Tuffy Manufacturing, Akro-Mils, Scepter, Buckhorn Inc, Jamco Products, Ameri-Kart, Elkhart Plastics and Trilogy Plastics.

Our people are the engine behind our growth, and they work to deepen our customer relationships, serve our niche industries, and drive our success.

We invite you to apply and consider joining our team as we drive our business forward. We would love to have you as part of the next chapter of our growth story!

This is a remote position based in Greater Cincinnati, Ohio.

Job Overview

The Account Manager will drive Myers' Buckhorn Brands' organic growth efforts within the automotive, manufacturing and distribution product line (AMD), serving light and heavy manufacturing as well as various types of industrial and retail distribution customers. This is a unique opportunity to sell a more efficient, safer and reusable packaging solution to the world’s biggest brands.

This role focuses on expanding our current customer base while actively identifying and closing new opportunities across diverse distribution channels. The ideal candidate will own the territory and demonstrate creativity, drive, and motivation, with a proven track record of top sales performance. This role requires building and expanding relationships with existing customers, alongside an assertive approach to networking and prospecting to uncover new opportunities to deliver Myers' Buckhorn value.

Duties and Responsibilities

• Achieve profitable volume growth by managing and expanding key accounts.
• Identify new customer opportunities to increase market share.
• Discover, qualify, present value-based solutions, negotiate, handle objections, and close opportunities.
• Cultivate new channels to develop new customers.
• Negotiate and administer quotes, pricing and contracts to maximize ROI.
• Develop and sustain strong relationships with key decision-makers across multiple customer levels.
• Translate Buckhorn's value proposition into compelling solutions aligned with customer needs and corporate strategies.
• Conduct market research to protect existing market positions and identify new growth opportunities.
• Create and execute customer-specific action plans with clear accountabilities and timelines.
• Collaborate with Marketing and Product Development teams to leverage market insights for innovative solution development.
• Coordinate cross-functional team involvement to meet account objectives and customer expectations.
• Provide strategic insights to internal stakeholders regarding market conditions and competitive landscape.
• Continuously assess, clarify, and address customer needs and competitive threats.
• Ensure high levels of customer satisfaction and brand consistency.
• Network and engage with regional trade organizations where target customers and decision-makers are members and participants.

Knowledge, Skills, and Abilities

• Effective Communication: Strong verbal and written communication skills to articulate value propositions clearly and persuasively.
• Active Listening: Understand customer needs, identify opportunities, and build rapport.
• Strategic Thinking: Develop long-term strategies while managing day-to-day account activities.
• Resilience and Tenacity: Ability to persist through challenges, manage rejection effectively, and maintain focus on long-term goals.
• Adaptability: Navigate changing environments, adjusting strategies to meet evolving customer and market demands.
• Problem-Solving: Strong analytical skills to identify issues and develop innovative, customer-centric solutions.
• Time Management: Highly organized with the ability to prioritize tasks, manage multiple accounts, and meet tight deadlines. Proficient use of CRM tools to manage sales pipelines effectively.
• Negotiation: Expertise in negotiating contracts, pricing, and terms to achieve mutually beneficial outcomes.
• Customer-Centric Focus: Commitment to understanding and addressing customer needs to build lasting relationships.
• Competitive Drive: Strong desire to exceed sales targets, with a passion for winning new business and growing existing accounts.

Education and Experience

• A four-year college degree from an accredited institution
• A minimum of 3-5 years’ sales experience in a business-to business sales environment required
• Previous experience developing and closing new business opportunities utilizing a hunter mentality

Working Conditions

• Remote
• Travel up to 70% daily and overnight travel

Physical Requirements

• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel objects.
• The employee frequently is required to sit, stand, walk, reach with hands and arms, and talk or hear and will occasionally be required to bend, stoop, kneel and climb stairs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Before applying: Candidates must be located near Chicago, the state of Illinois, or surrounding cities/states.

A global leader in industrial manufacturing and precision technology is seeking a Senior Strategic Account Manager to manage and grow key customer relationships within its packaging equipment division. This role focuses on developing long-term partnerships with some of the organization’s largest strategic customers across the food, beverage, and consumer goods industries. Rather than prospecting for brand-new accounts, this position centers on expanding business within existing enterprise customers, identifying new capital equipment opportunities, and driving strategic growth initiatives.

If you enjoy relationship-driven sales, technical problem-solving, and working closely with manufacturing leaders, this is an opportunity to represent a market-leading technology platform used across some of the world’s largest production environments.

What You’ll Do:

• Manage and grow relationships with strategic enterprise accounts
• Identify opportunities to expand equipment installations across customer manufacturing sites
• Partner with customer engineering, operations, and procurement teams to understand production needs
• Lead strategic account planning and long-term growth initiatives
• Coordinate with internal engineering, service, and product teams to deliver solutions
• Support capital equipment projects from initial opportunity through implementation
• Maintain accurate opportunity tracking and account planning in CRM systems
• Stay informed on industry trends, competitor activity, and evolving manufacturing technologies

What We’re Looking For:

• 5+ years of experience in B2B sales, strategic account management, or business development
• Background selling industrial equipment, manufacturing technology, automation, or capital equipment
• Ability to communicate technical solutions to engineers, plant managers, and operations leaders
• Strong relationship-building and consultative sales skills
• Experience managing complex accounts across multiple locations
• Bachelor’s degree preferred

Travel: This is a field-based role with approximately 50–75% travel, typically involving customer visits throughout the Midwest (near Chicago) and surrounding regions.

Why This Opportunity:

• Work with a market-leading industrial technology platform
• Manage high-value strategic accounts rather than transactional sales
• Strong collaboration with engineering, service, and product teams
• Opportunity to influence major manufacturing operations and production processes
• Competitive compensation with quarterly incentive opportunities and uncapped upside

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The agency is seeking a Group Account Director to lead major client relationships, guide multidisciplinary teams, and drive both account growth and operational excellence. This leader will oversee a portfolio of 3 to 5 clients, ensuring strategic clarity, strong delivery, and long term partnership development while providing a polished client presence and unifying teams around a shared vision. The role requires deep agency experience and the ability to balance big picture thinking with hands on oversight.

In this position, the Group Account Director will manage and mentor direct reports, support complex programs, and play a central role in new business, including RFP ownership, pitch development, and revenue expansion. About 20 percent travel is expected for client meetings and key presentations. 

Key Responsibilities

- Lead strategic relationships across 35 major accounts; act as primary senior contact.
- Guide cross-functional teams to deliver high quality work across events, content, and integrated programs.
- Manage and mentor direct reports; foster a culture of accountability, clarity, and professional growth.
- Drive revenue growth through upsell opportunities, proactive planning, prospecting, and RFP/pitch leadership.
- Oversee forecasting, budgeting, and financial health across assigned accounts.
- Represent the agency in senior level meetings with a polished, professional presence.
- Travel ~20% for client meetings, onsite support, and strategic presentations.

Requirements:

-10-15+ years in an agency environment; strong agency background required.
- Experiential and activation experience is a huge plus 
- Proven success leading complex accounts and multi-disciplinary teams.
- Experience managing direct reports and building high performing teams.
- Strong financial acumen, including ownership of revenue, forecasting, and profitability.
- Confident presenter with excellent communication and client facing skills.
- Ability to anticipate needs, solve problems proactively, and lead with stability and clarity.
- Bachelors degree required; advanced degree a plus.

Full benefits suite offered

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account, including employer contribution
• Retirement Plan (401K) with company match
• Profit Share Bonus Plan
• Life Insurance
• Paid Time Off
• Family Leave
• Short Term & Long-Term Disability
• Tuition Reimbursement
• Wellness Resources, including discounted membership to Lifetime Fitness
• Generous onsite café
• Paid holidays
• Note: the office is dog friendly! 

POSITION OVERVIEW

Viewpoint Systems is a Pensacola, Florida-based designer and manufacturer of rugged display and computing solutions for the U.S. military. Our products are deployed across ground vehicle, naval, and airborne platforms in some of the most demanding operational environments in the world.

The Junior Account Manager supports the Business Development Representative responsible for the Airborne Market Sector. This is an entry-level, account management-focused role designed to offload high-volume customer interaction tasks from the BD Representative, enabling him to concentrate on strategic business development, opportunity pursuit, and long-range pipeline growth.

The right candidate will serve as the primary point of contact for day-to-day customer requests across the airborne portfolio, fielding inquiries, managing order status communications, facilitating technical support, processing administrative agreements, and supporting tradeshow and travel logistics, while ensuring that every customer interaction reflects the quality and professionalism that Viewpoint Systems is known for.

This position is intentionally structured as a career development role. Candidates who demonstrate strong performance, a command of Viewpoint's product portfolio, and an ability to build customer relationships will be well-positioned to advance into a Business Development Representative role, a higher-compensation position with direct responsibility for opportunity pursuit, pipeline ownership, and revenue generation.

KEY RESPONSIBILITIES

Customer Management

• Serve as the primary day-to-day point of contact for assigned airborne sector customer accounts
• Receive, triage, and respond to incoming customer requests
• Proactively communicate open order status updates to customers, ensuring visibility into production, shipping, and delivery timelines
• Use company CRM system to create touchpoints and follow-up activities on all potential sales opportunities. Execute these activities according to schedule.
• Track all open customer requests through resolution, ensuring timely follow-up and closure

Technical Support Coordination

• Field incoming technical support requests from customers and route to the appropriate internal technical resource
• Communicate troubleshooting guidance and status updates to customers on behalf of the technical team
• Log and track all technical support cases to ensure timely resolution and customer satisfaction
• Escalate complex or unresolved technical issues to the BD Representative or Engineering team as appropriate

Repair & Return Management

• Receive and process customer repair requests and Return Material Authorizations (RMAs)
• Coordinate with operations and repair personnel to track repair status and communicate timelines to customers
• Ensure customers are kept informed throughout the repair cycle from receipt through return shipment
• Maintain accurate records of repair activity within the CRM system

Contract & Administrative Document Processing

• Process and execute Non-Disclosure Agreements (NDAs) in coordination with appropriate internal stakeholders
• Manage bailment agreement paperwork, ensuring accurate documentation, proper routing for signatures, and compliant record retention
• Complete and submit customer-required vendor forms, compliance certifications, supplier questionnaires, and other administrative documentation on behalf of Viewpoint Systems
• Maintain organized records of all executed agreements and customer-required documents

Tradeshow Support

• Research and complete company registration requirements for relevant defense industry tradeshows and conferences
• Coordinate equipment logistics for tradeshow participation, including shipping, tracking, and confirmation of receipt for display products and demonstration units
• Assist the BD Representative in preparing materials and coordinating pre-show activities
• Support on-site tradeshow execution as needed, consistent with travel requirements of the role

BD Representative Administrative Support

• Book travel for the BD Representative, including flights, hotels, and ground transportation in accordance with company travel policy
• Prepare and submit travel expense reports for the BD Representative, ensuring accurate documentation and timely processing
• Assist with the compilation and formatting of the weekly Business Development status report, aggregating CRM data, activity summaries, and pipeline updates

CRM & Pipeline Hygiene

• Maintain accurate and current records in the company CRM for all customer interactions, open requests, and account activity
• Assist the BD Representative in keeping opportunity records, contact data, and account histories up to date
• Generate routine account activity reports and status summaries as needed

Customer Relationship Support

• Build and maintain professional working relationships with customer procurement, logistics, and technical personnel at assigned accounts
• Monitor customer satisfaction and proactively communicate any concerns or emerging issues to the BD Representative
• Support the BD Representative in preparing for customer meetings, reviews, and briefings
• Represent Viewpoint Systems professionally in all written and verbal communications

Reports To:

BD Representative, Airborne Market Sector

Location:

Woodstock, Georgia

Work Schedule:

Full-Time, Onsite

Travel:

Up to 30%

Position Type:

Entry-Level

QUALIFICATIONS

Education

• Bachelor's degree in Business Administration, Marketing, Communications, Engineering Technology, or a related field required
• Equivalent combination of education and relevant professional experience will be considered

Experience

• 0-2 years of professional experience in account management, customer service, sales support, or a related field
• Prior internship or co-op experience in a defense, aerospace, manufacturing, or technical sales environment is a plus
• Experience working with a CRM platform (Zoho, Salesforce, HubSpot, or similar) is preferred

Knowledge & Skills

• Strong written and verbal communication skills; ability to correspond professionally with military and government customers
• Highly organized with the ability to manage multiple open requests simultaneously and meet deadlines
• Customer-first mindset with a proactive, follow-through-oriented approach to problem solving
• Comfortable working in a technical product environment; ability to learn and communicate product specifications with guidance
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with defense acquisition, government contracting, or military procurement processes is a plus
• Self-starter who operates effectively with minimal supervision in a fast-paced, small-company environment
• Ability and willingness to travel up to 30%, including to tradeshows, customer sites, and company facilities

WHAT WE OFFER

• Base salary of $65,000 - $80,000, commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) with company contribution
• Paid time off and federal holidays
• Opportunity to work with leading-edge defense electronics products used in real-world military operations
• Direct mentorship from an experienced BD professional in the defense electronics industry
• Clear path for advancement into a Business Development Representative role for high performers

ADDITIONAL REQUIREMENTS

This position may require the ability to obtain and maintain a U.S. Government security clearance. U.S. citizenship is required. The selected candidate will be subject to a background investigation.

Viewpoint Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.