Community Transitional Services Jobs in Usa

16,486 positions found — Page 14

Customer Service Crew
Salary not disclosed
Meridian, Idaho 4 days ago

Jersey Mike's Subs is looking for Crew Members!

Become part of Jersey Mike's vibrant organization!Grab hold of our powerful positive energy with a Jersey Mikes ready-to-take-off career that is fun, fulfilling and rewarding!

If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mikes may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

So become part of our tradition! Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

The primary requirement of a Jersey Mikes employee is commitment to company goals:

  • Food that meets Jersey Mikes specifications and high quality standards
  • Service that is noticeably friendlier than that of other restaurants
  • A restaurant that is noticeably cleaner than other restaurants

Benefits of working at Jersey Mike's Subs:

  • Competitive wages with TIPS! ($3-$5 on top of posted rate!)
  • Great owners
  • Career advancement
  • Fun atmosphere

At Jersey Mikes, we offer a sub above one thats measured in more than inches or seconds til served. We carefully consider every aspect of what we do every slice, every sandwich, every store we provide our customers with sustenance and substance too.

Not Specified
RN Patient Services Manager II - Pain Management Center
✦ New
Salary not disclosed

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: Assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities: 1.

Patient Care
- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Ensures appropriate clinical staffing and skill mix for patient care.

Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

2.

Human Resource Management
- Effectively manages human resources and creates an environment conducive to staff recruitment and retention.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

3.

Budget Management
- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

4.

Accreditation Issues
- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies.

Integrates current scientific evidence into standards of practice.

5.

Quality Improvement—Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

6.

Education—Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.

Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.

● BLS required.

Professional Experience Requirements: ● Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: UNCH Pain Management Center Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $44.56
- $64.06 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits.

If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Not Specified
Psychiatric Services Lead RN HNPS
Salary not disclosed
Lowell, MI 6 days ago


 

Psychiatric Services Lead RN 

We are helping people overcome. Join us.


 


The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.


Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informedperson-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.


Why Join Our Team?



  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off

What You’ll Do:



  • Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
  • Deliver exceptional customer service to both internal and external stakeholders.
  • Oversee each person’s individualized recovery process by supporting health management and clinical treatment.
  • Document all care, contacts, and services provided within required timeframes.
  • Provide or assist with medical and nursing care across various settings, including community-based environments.
  • Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
  • Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
  • Manage and monitor pharmaceuticals and medical supplies within the program.
  • Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
  • Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:


Monday-Friday: 9AM-5PM


Qualifications:



  • Registered Nurse or Bachelor Science in Nursing
  • State of Michigan RN Licensure
  • Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
  • Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion


Our strength lies in our diversity—empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.



 

 

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

permanent
Sr RX Services Specialist
$117,900 to $131,000 per year
Pennellville, NY 5 days ago

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.


Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $117,900 to $131,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Performs advanced technical/engineering problem solving in support of nuclear plant operations. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations.


Primary Duties and Accountabilities

  • Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs.
  • Provide technical expertise and consultation through direct involvement to identify and resolve equipment and system problems.
  • Provide complete task management of engineering issues.
  • Perform engineering and technical tasks as assigned by supervision applying general engineering principles
  • Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications.
  • Perform independent research, reviews, studies and analyses in support of regulatory/technical projects and programs.
  • Recommend equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
  • Must be willing to travel 10-50% of time, which may be to another Constellation Clean Energy Center.
  • All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (positions outside of department in support of outage activities etc.)

Minimum Qualifications

  • Bachelor's degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or nuclear) or technical discipline (e.g. chemistry, computer science, mathematics, or physics) with 5 years of industry experience or 3 years of Constellation Reactor Services department experience OR
  • Current or previous Senior Reactor Operator license with 5 years of industry experience or 3 years of Constellation Reactor Services experience department OR
  • Associates/non-technical 4-year degree/completion or a relevant, skilled trades apprenticeship program (e.g., boilermaker, pipefitter, operating engineer) with 7 years of industry experience or 5 years of Constellation Reactor Services department experience OR
  • High school diploma/GED with 9 years of industry experience or 7 years Constellation Reactor Services experience department
  • Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Preferred Qualifications

  • Professional Engineer Certification
  • Advanced technical degree or related coursework
  • Design Engineering Qualifications
  • Fuel Handling Qualifications and Experience
  • Lifting and Rigging Experience
  • Master Rigger Qualification
  • Work Planning Qualifications
  • Procedure Revision Experience
  • Supervisory Qualifications and Experience
  • P6 Scheduling Experience
permanent
Bilingual Customer Service Rep
14.50
Manor, TX 6 days ago
Customer Service Representative

LoanStar Title Loans
10804 US Hwy 290 E Manor, TX 78653

Pay Range

$14.50 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed .

Schedule

Store Hours:

Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
Never work on Sundays

About the Position

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.

Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.

Key Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

What We Offer

  • Competitive pay
  • 6 paid holidays
  • Paid vacation
  • Paid on-the-job training
  • Full-time, stable work schedule
  • Career growth opportunities
  • Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.


Qualifications

General

• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized

Education

• High school diploma or equivalent required

Experience

• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required

Personal Attributes

We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.

About LoanStar Title Loans

LoanStar Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.

Additional Requirements

• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.

Equal Opportunity Employer

LoanStar Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
permanent
Customer Service Claims Representative (Unlicensed Property)
🏢 Usaa
Salary not disclosed
San Antonio, Texas 5 days ago
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends . Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

* Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.
* Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.
* Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.
* Resolve status inquiries and, when appropriate, route to handling adjuster.
* Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.
* Apply strong time management skills by closely adhering to assigned work schedule.
* Embrace continuous improvement and development through coaching and collaboration with manager and team members.
* Use strong call management skills by assisting members within a timely manner and limiting non-productive time.
* May assign or initiate emergency services when required on specific claims.
* Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.
* Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
* Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

* High School Diploma or GED
* Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.
* Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.
* Ability to prioritize and multi-task while navigating through multiple business applications.
* Successful completion of a job-related assessment is required.
* May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

* US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
permanent
Customer Service - Bank Sales & Service
✦ New
Salary not disclosed
PHOENIX, Arizona 6 hours ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.

What you'll do:

  • Handle inbound member calls in a fast-paced contact center environment

  • Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products

  • Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

  • Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition

  • Advise and educate members on available USAA digital tools and resources to improve the user experience

  • Provide outstanding member service by demonstrating empathy, active listening, and professionalism

  • Apply strong time and call management skills in assisting members with banking needs

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members

What you have:

  • High School Diploma OR GED

  • Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products

  • Ability to prioritize and multi-task while navigating through multiple business applications

  • Strong interpersonal and communication skills

  • Successful completion of a job-related assessment is required

What sets you apart:

  • 1 year of proven customer engagement in a needs‑based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust—core expectations in financial advisory and service roles.

  • Experience thriving in a high‑volume, fast‑paced contact center

  • Over six months of high‑volume phone engagement (60%+), demonstrating strong communication, de‑escalation skills, and confidence handling complex customer matters.

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
RN Patient Services Manager III - Carolina Pointe II
✦ New
🏢 UNC Health
Salary not disclosed
Chapel Hill, NC 1 day ago

Leadership Opportunity: Children’s Outpatient Campus at Carolina Pointe II Position Overview We are seeking a dynamic nursing leader to oversee and advance the Children’s Outpatient Campus at Carolina Pointe II in Chapel Hill.

This is a critical operational role responsible for guiding the clinical and administrative direction of our pediatric outpatient services.

Key Qualifications Clinical Expertise: The ideal candidate will have a strong clinical background in the care of children, ensuring a high standard of patient care and safety throughout our outpatient clinics.

Leadership Development: Demonstrated ability to nurture future leadership potential in direct reports is essential.

The leader will mentor and support staff growth, fostering the next generation of nursing and clinical leaders.

Teamwork and Collaboration: Commitment to supporting a strong sense of collegiality and teamwork among all teammates and physicians is a must.

This includes promoting open communication, mutual respect, and effective interdisciplinary collaboration.

Campus Description The Children’s Outpatient Campus at Carolina Pointe II comprises three small pediatric outpatient clinics.

Our services include general pediatrics, adolescent medicine, gastroenterology, allergy/immunology and neurology .

The incoming leader will play a pivotal role in maintaining and enhancing the quality of care across these specialties.

Workforce Support This leadership position is responsible for supporting a workforce that is highly skilled and deeply engaged in providing outstanding interdisciplinary care for patients and their families.

The leader will ensure that our teams continue to deliver compassionate, coordinated, and effective healthcare tailored to the needs of our pediatric population.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: This position supervising large clinical units.

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.

Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.

Responsibilities: 1.

Patient Care- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Ensures appropriate clinical staffing and skill mix for patient care.

Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

2.

Human Resource Management- Effectively manages human resources.

Creates an environment conducive to recruiting and retaining staff.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

3.

Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

4.

Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.

Integrate current scientific evidence with standards of practice.

5.

Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

6.

Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.

Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

7.

Customer Satisfaction- Ensures high customer satisfaction.

Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services.

Advocates for consumers within the organization, particularly for vulnerable or at risk populations.

Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.

● For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.

● BLS required.

Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: UNCH Childrens Neurology Cl Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits.

If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

permanent
Customer Service Claims Representative (Unlicensed Property) (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

  • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

  • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

  • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

  • Resolve status inquiries and, when appropriate, route to handling adjuster.

  • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

  • Apply strong time management skills by closely adhering to assigned work schedule.

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members.

  • Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

  • May assign or initiate emergency services when required on specific claims.

  • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

  • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED

  • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

  • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

  • Ability to prioritize and multi-task while navigating through multiple business applications.

  • Successful completion of a job-related assessment is required.

  • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Service Coordinator RN - Focus on Long Term Services and Supports (LTSS) (PLEASANTON)
Salary not disclosed
PLEASANTON, Texas 5 days ago
POSITION SUMMARY/RESPONSIBILITIES

The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.

EDUCATION/EXPERIENCE

Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.

LICENSURE/ CERTIFICATION

A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
permanent
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