Community Support Program Eligibility Jobs in Usa

Clinical Program Manager - Essex Management

Remote in US except, if in Maryland, DC, VA & Delaware; must be comfortable in being on client site at least once a week.

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

We are seeking a highimpact, strategic, and executionoriented directorlevel Program Manager to lead and mature the organization's program strategy, delivery excellence, and client enablement capabilities. This role provides both strategic leadership and handson management, including direct oversight of staff and responsibility for career development, coaching, and performance management.

This role will shape how internal departmental initiatives and client programs are planned, governed, staffed, measured, and communicated, ensuring delivery rigor while enabling flexibility and innovation across diverse client environments.

This role works in close partnership with portfolio, engineering, bioinformatics, data science, and business development leadership to ensure integrated delivery, effective resource utilization, proactive risk management, and an exceptional client experience.

The ideal candidate is a decisive people leader and systems thinker who thrives in complex and evolving environments, balances strategy with execution, and brings a strong client first mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in deliveryfirst mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in delivery.

• Establish and execute departmental goals and objectives aligned to enterprise strategy, contract priorities, and client mission outcomes; define and monitor KPIs to drive accountability and data-informed decision-making.
• Design, implement, and continuously mature program management, governance, and delivery enablement frameworks that scale across portfolios while ensuring compliance with federal, regulatory, and organizational standards.
• Provide executive-level visibility into portfolio, program, and project health through standardized dashboards, metrics, and reporting-enabling proactive management of risks, issues, dependencies, and performance trends.
• Partner with portfolio and divisional leadership to support investment prioritization, funding decisions, and resource allocation, balancing client commitments, growth objectives, and staff sustainability.
• Ensure full lifecycle contract execution excellence, including initiation, execution, closeout, client reporting, lessons learned, and continuous improvement integration.
• Lead people management strategy for the department, including performance management, career development, succession planning, training pathways, and promotion readiness.
• Own departmental workforce and strategic resource planning, including forecasting, recruitment, onboarding, capacity planning, skills development, and certification alignment.
• Ensure compliance with staff allocations plans, time reporting, and internal policies across billable, internal, and strategic initiatives.
• Actively support business development efforts, including RFP solutioning, staffing models, transition planning, delivery onboarding, and ongoing executive client engagement.
• Champion quality-by-design principles across all delivery artifacts and processes; oversee SOP evolution, process training, internal audits, and continuous improvement initiatives.
• Maintain strong awareness of industry, regulatory, and technology trends; represent the organization through thought leadership, publications, conferences, and strategic forums.

Required Skills:

• Advanced expertise in program, portfolio, and PMO leadership, including framework design, governance models, and delivery maturity assessments (e.g., PMI, PMO, Agile/Hybrid environments).
• Strong command of program operations, including financial management, forecasting, risk and issue management, resource optimization, and executive reporting.
• Demonstrated experience leading complex life sciences and health IT programs supporting clinical research, bioinformatics, public health, biomedical informatics, and regulated data environments.
• Exceptional communication and executive presence, with the ability to influence senior leaders, advise clients, and align cross-functional teams around shared outcomes.
• Proven problem-solving and systems-thinking capabilities, with a track record of driving process improvement, operational scalability, and organizational maturity.
• Ability to rapidly assess priorities, adapt to evolving client environments, and translate strategy into executable roadmaps.
• Strong regulatory and compliance knowledge, including clinical research regulations, healthcare privacy, and federal IT compliance standards (e.g., FDA, 21 CFR Part 11, HIPAA, FISMA, FedRAMP, CMMI, ISO).
• Experience operating in federal health environments (e.g., HHS, NIH, NCI), with familiarity across consulting delivery models, contract vehicles, and business development lifecycle.

Required Areas of Focus:

Program Management Leadership

• Own and evolve client-facing program and project roadmaps, ensuring alignment with mission goals, regulatory requirements, funding constraints, and delivery capacity
• Contribute to standardized BD-to-Delivery transition processes, ensuring early engagement, clarity of scope, staffing, budgets, timelines, and accountability prior to execution.
• Ensure consistent contract execution through disciplined tracking of deliverables, milestones, financials, and performance metrics, including CPAR inputs and self-assessments.
• Design, maintain, and continuously improve enterprise delivery dashboards, providing visibility into:

• • Program and project health summary
  • Resource utilization and capacity
  • Budget performance and forecasting
  • Risk and issue trends
  • Key milestones and outcomes

Contract performance and quality metrics

• Establish and enforce a structured reporting cadence to support proactive leadership engagement and timely decision-making:

• • Weekly: Project and program status
  • Monthly: Portfolio performance and financial reviews
  • Quarterly: Strategic outlook, risk posture, and growth alignment

• Serve as a senior client relationship leader, cultivating trusted partnerships and proactively identifying opportunities to enhance delivery value and expand engagements.

Financial & Resource Management

• Partner with leadership teams to define, manage, and optimize portfolio, program, and project-level budgets.
• Develop and maintain a comprehensive resource capability matrix capturing skills, certifications, experience, performance insights, and availability.
• Optimize workforce utilization by aligning staffing decisions with delivery needs, staff development goals, and long-term organizational strategy.
• Lead and support staff transitions, onboarding, promotions, and role changes with minimal delivery disruption.
• Drive training and capability development strategies aligned to SOPs, industry standards, and evolving client needs.

Stakeholder Engagement & Communication

• Act as a senior liaison between executive leadership, program teams, and client stakeholders.
• Strengthen client partnerships through structured feedback mechanisms, contract / project performance reviews, and strategic planning engagements to support change agility and account growth.
• Enable cross-division collaboration to ensure integrated delivery and shared accountability.
• Communicate performance, risks, and opportunities through clear dashboards, briefings, and executive presentations.

Advisory & Consultation

• Provide strategic advisory services to internal and external stakeholders navigating complex program and project and delivery challenges.
• Translate technical, business domain, and operational concepts into actionable strategies that enable informed decision-making.
• Serve as a trusted advisor supporting both delivery excellence and organizational growth.

• Education: Bachelor's degree required; Master's degree in a scientific, health, or program management discipline preferred. PMP or equivalent certification desired.
• Experience: Minimum of 10 years in senior program strategy and delivery leadership roles across federal, academic, and private-sector environments.
• Program Leadership: Extensive experience program management, PMO leadership, governance, financial management, and large-scale delivery enablement.
• Industry Knowledge: Strong background in life sciences, clinical research, bioinformatics, health informatics, and public health.
• Leadership & Business Acumen: Proven ability to lead distributed teams, manage complex stakeholder environments, and influence at the executive level.
• Business Development: Demonstrated success supporting client growth, solution design, and consulting delivery models.
• Federal Health IT Experience: Experience supporting HHS, NIH, NCI, or similar agencies strongly preferred.

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Open date: July 18, 2025

Most recent review date: Wednesday, Nov 5, 2025 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Saturday, Jul 18, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Berkeley School of Education (BSE) at the University of California, seeks qualified temporary non-tenure track, part-time Facilitators or Co-Facilitators (Teacher - Special Programs or TSP) to provide support through the The National Board Resource Center (NBRC) at UC Berkeley for teachers seeking National Board Certification; a project of the Center for Research on Expanding Educational Opportunity (CREEO). The NBRC is designed to support teachers who serve in high need schools as identified by the State of California and in particular teachers who represent the student populations in those schools.

Facilitator Responsibilities: We are seeking outstanding instructors (TSPs) who are Nationally Board Certified and understand the processes and rigor of earning this certification. Final format (hybrid: online and in person) will be developed in collaboration with the Nevada National Board Support Center.

Individuals who qualify to facilitate or co-Facilitate will have support and training to facilitate one or all of the National Board Components:

• 
  
• Component 1: Content Knowledge
  
• Component 2: Differentiation in Instruction
  
• Component 3: Teaching Practice and Learning Environment
  
• Component 4: Effective and Reflective Practitioner
  

Additionally, facilitators will have support to embed the National Board Standards in their work:

• 
  
• Knowledge of Students
  
• Content Knowledge
  
• Instructional Practice
  
• Learning Environment
  
• Assessment
  
• Equity and Diversity
  
• Collaboration
  
• Leadership
  
• Advocacy
  
• Reflection
  

General Duties: As part of the Facilitator's responsibilities duties will include delivering training and participating in planning sessions as required for National Board Overview sessions, Component Learning & MOC Seminars, Weekly Virtual Coaching, Writing Retreats, Reading Retreat, Formal Component Reads (prior to submission). Facilitators will ultimately become the designers and providers of support through the The National Board Resource Center at UC Berkeley under the direction of the Director of CREEO.

This position is not eligible for visa sponsorship.

School:

Program: programs-projects/national-board-resource-center

• 
  
• Bachelor's degree or equivalent international degree.
  

• 
  
• Valid California Teaching Credential.
  
• Current National Board Certification.
  
• For those who are not US citizens or permanent residents, a legal permit that allows work in the United States (such as a US visa that allows employment) is required by the start date of the position. The department is unable to provide a visa/work permit.
  

• 
  
• Minimum three years experience in related content area.
  
• Demonstrated experience teaching K-12 students in formal or informal settings.
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• Statement of Teaching - Please provide a statement of your teaching philosophy.

  
  

• 3 required (contact information only)

Reference names are collected but may not be contacted depending on the size of the recruitment pool and needs of the review committee. If references are requested, they will be requested for all applicants who are still under consideration at that time.

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Direct Support Professional

Chaska, MN

Job Type

Full Time and Part Time shifts available

Description

Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Professionals at our Chaska location! Our Direct Support Professionals have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. We have a variety of full time and part time shifts available throughout the metro area.

Duties and Responsibilities

Job duties and responsibilities of the position vary to meet the needs of persons served but may include:

• Meal planning/preparation
• Facilitation of community activities by using company vehicles
• Assisting with personal and medical cares (helping with dressing, bathing, etc.)
• Behavior management
• Medication administration.

Available Shifts

We have three shift types available all seven days of the week:

• Mornings- 6am-2pm
• Evenings- 2pm-10pm
• Overnights (Asleep)- 10pm-6am

Salary Description

Direct Support Professional:

$18.50/hour

$13.00/hour for asleep overnight shifts

Direct Support Professional Lead:

$19.50/hour

On-Call Direct Support Professional:

$18.50/hour for hours worked during on-call weekend.

Benefits

Part-Time Employees

· Sick and Safe Time

Full-Time Employees

· Health Insurance

· Dental Insurance

· Vision Insurance

· Life Insurance

· Short Term Disability

· Voluntary Life Insurance

· 401(k) Retirement Plan

· Flexible Spending Account

· PTO (3 weeks/year for first 2 years)

Locations Available

Chaska

Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.

Required Qualifications

• Have a passion for helping others and is willing to assist persons served with their varying needs.
• Must be 18 years or older.
• Must successfully clear a background check.
• Current driver’s license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options.
• Diabetes and glucose monitoring

Preferred Qualifications

• Previous direct care experience
• CPR/AED certified (will train if missing qualification)

Compensation details: 19-19 Hourly Wage

PIf374ec683274-31181-37856631

Supervisory Roles (Program Coordinator / Team Leader) All Counties Now Hiring: Leadership & Supervisory Roles Positions Available Across East Tennessee Locations: Knox, Anderson, Hamblen, Sevier, Cocke, Hamilton, Blount, & McMinn Counties Join the McNabb Center and Lead with Purpose! We’ve been waiting for someone like you! With a wide range of supervisory opportunities across East Tennessee, the McNabb Center invites dedicated leaders to step into meaningful roles that guide and support our mission of “Improving the lives of the people we serve.” Whether you’re a seasoned professional or an emerging leader, there’s a place for you to grow with us.

Leadership / Supervisory Opportunities Program Coordinator (Master’s Level) Program Coordinators provide leadership for designated programs and their teams, including the supervision of Team Leaders and clinical or support staff.

Responsibilities include oversight of day-to-day operations, scheduling, staff training, performance management, and program reporting.

Coordinators also provide on-site and on-call clinical direction as needed and may maintain a small clinical caseload to support program needs.

Examples of Programs: Great Starts Master’s Team Leader Foster Care Master’s Team Leader Salary Range: $54,111 annually Compensation varies based on client population, setting, education, licensure, and experience Team Leader (Bachelor’s or Master’s Level) Team Leaders serve in a dual role by providing direct clinical services to clients while also supervising front-line staff.

They are responsible for hiring, onboarding, staff training, scheduling, and disciplinary actions.

Working within a multidisciplinary team, Team Leaders ensure quality care and coordination of services delivered by their team.

Examples of Programs: Katie Miller Residential Program Crisis Services Intensive Long-Term Services (ILS) First Episode Psychosis (FEP) Bachelor’s Level Salary Range: $17.40 – $21.08 / hour Master’s Level Salary Range: $51,711 – $61,133 annually Rates vary depending on program, acuity, licensure, and supervision experience Why Lead at McNabb Center? Mission-Driven Culture – Make a direct impact on your community Professional Growth – Step into a leadership role with clear development pathways Supportive Work Environment – Collaborate with skilled professionals across disciplines Competitive Pay & Benefits NHSC-Approved Site – Loan repayment opportunities may be available General Requirements Valid Driver’s License and reliable transportation required Salary determined by program type, client acuity, travel/on-call needs, education, and licensure Full-time and PRN positions available depending on program needs Salaries listed are base starting rates and are not to be construed as formal offers Apply Today If you're ready to take the next step in your leadership journey, apply now and help us shape the future of behavioral health services across East Tennessee.

We’ve been waiting for someone like you.

EOE McNabb Center is an Equal Opportunity Employer.

The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Job Description This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises.

Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record.

Additionally, certain programs are subject to TB Screening and/or testing.

PI914169c2b7f2-25448-34138904

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.

KEY OUTCOMES

• On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
• Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
• Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
• Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Strategic Leadership:

Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.

• Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
• Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
• Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
• Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
• Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
• Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
  

Program and Project Management:

Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.

• Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
• Establish and manage scope/schedule/cost baselines with formal change control.
• Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
  

Governance and Standardization:

Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.

• Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
• Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
• Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
• Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
  

Resource Management:

Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.

Performance Monitoring and Reporting:

Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.

SUPERVISORY RESPONSIBILITIES

Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
• 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
• 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
• Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
• Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
• Proven track record delivering on schedule and business case with rigorous risk management and change control.
• Exceptional communication, facilitation and stakeholder alignment skills.
• Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
• Project Management Professional (PMP) certification.
• Experience in manufacturing and sales/industrial equipment industries.
• Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
• Experience with Jama, Jira and Confluence management tools.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge.

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

This role is eligible for $1,500 sign-on bonus!

What We Offer:
• Comprehensive benefits starting on Day 1 – because your well-being matters
• On-demand pay – access a portion of your earned wages before payday
• Debt-free education opportunities – earn your degree or certifications with no out-of-pocket costs
• Paid training – we’ll set you up for success from day one
• Career growth and advancement opportunities – build your future here!

About BioLife Plasma Services? 

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.? 

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.? 

About the role:? 

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).? 

How you will contribute? 

• You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).? 
• You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.? 
• You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.? 
• You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.? 
• You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.? 

• You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.? 

What you bring to Takeda:? 

• High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements? 
• Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic? 

• Current Cardiopulmonary Resuscitation (CPR) and AED certification? 
• Fulfill state requirements (in state of licensure) for basic IV therapy? 
• Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist? 
• Two years in a clinical or hospital setting? 

More about us:? 

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.? 

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.? 

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

U.S. Hourly Wage Range:

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.? The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Job Exempt

JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

• Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
• Provide inbound customer support using a call flow guide in the customer's preferred language
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Be an amazing problem-solver
• Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
• Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• A high school diploma or GED
• Strong focus on building customer relationships
• Comfortable using and explaining technology
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking with strong problem solving skills
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions to come to a resolution
• Strong computer navigation skills and PC knowledge
• The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
• A desktop or laptop to complete PC and internet testing; A work computer will be provided
• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Full time, paid classroom and on the job training
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s  Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About BioLife Plasma Services

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  

How you will contribute

• You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  

• You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.  

• You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  

• You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  

• You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  

• You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  

What you bring to Takeda:

• High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  

• Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN

• Current Cardiopulmonary Resuscitation (CPR) and AED certification  

• Fulfill state requirements (in state of licensure) for basic IV therapy  

• Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  

• Two years in a clinical or hospital setting  

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.  

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.  

For Location:

U.S. Hourly Wage Range:

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Job Exempt

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s  Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

This role is eligible for $1,500 sign-on bonus!

What We Offer:
• Comprehensive benefits starting on Day 1 – because your well-being matters
• On-demand pay – access a portion of your earned wages before payday
• Debt-free education opportunities – earn your degree or certifications with no out-of-pocket costs
• Paid training – we’ll set you up for success from day one
• Career growth and advancement opportunities – build your future here !

About BioLife Plasma Services

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  

How you will contribute

• You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  
• You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.  
• You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  
• You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  
• You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  

• You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  

What you bring to Takeda:

• High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  
• Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic  

• Current Cardiopulmonary Resuscitation (CPR) and AED certification  
• Fulfill state requirements (in state of licensure) for basic IV therapy  
• Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  
• Two years in a clinical or hospital setting  

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.  

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.  

For Location:

U.S. Hourly Wage Range:

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Job Exempt