Common Thread Hotels Jobs in Usa

Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

The cleanliness of a hotel is one of the main reasons guests return and recommend our properties to friends and family. It goes without saying that the hotel housekeeping team plays one of the most important roles in daily hotel operations.

We are looking for individuals with great attention to detail to join our Housekeeping team as Laundry Attendants. The ideal candidate creates a memorable experience for our guests through the care and attention they put into preparing and maintaining guest linens. This role truly is the \"Heart of the House\" and provides key services that allow our guests to relax and enjoy their stay. A great housekeeping team can make a guest's stay go from OK to outstanding!

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of overall resort/hotel cleanliness
• Perform laundry duties as required (including washing, drying, ironing, and folding all guest room linens as well as restaurant and catering linens)
• Keep the laundry area and common areas clean and organized
• Complete daily cleaning of housekeeping and maintenance staff restrooms
• Understand proper utilization of equipment and chemicals, including knowledge of appropriate safety procedures
• Assist housemen and housekeepers as needed
• Help maintain a safe work environment
• Always respond in a friendly and helpful manner to other team members

What are we looking for?

Qualifications:

• Housekeeping experience preferred
• Neat, professional, and pleasant demeanor
• Strong time-management skills
• Ability to stand and work on feet for extended periods
• Ability to communicate effectively
• Ability to move, traverse, and position oneself to reach corners, low areas, and high places; observe conditions; detect odors; and maneuver carts weighing up to 100 lbs in tight spaces
• Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
• Ability to lift, carry, and position loads of at least 25 lbs

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join the Kalahari Experience

At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities—treating people like family and creating spaces where everyone feels valued.

Now Hiring: Director of Housekeeping

In this role, you’ll be responsible for ensuring optimum operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean, sanitized, and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. As a leader, you’ll bring our Promise to life—supporting associates, inspiring teamwork, and delivering unforgettable guest experiences.

Onboarding for this role will likely be late Summer 2026.

What You’ll Do:

• Direct all housekeeping activities for the resort, including but not limited to room housekeeping (condos and resort), common areas, laundry, lost and found, turndown service, and housemen.
• Provide training for and maintain safety and security standards for equipment, supplies, associates, and work areas.
• Ensure the quality of service for the resort rooms, public areas, and offices, including any outlets leased or rented to third parties, as applicable.
• Assigning housekeeping workloads for optimum service.

What We’re Looking For:

• Housekeeping experience with properties (Hotels and Resorts) more than 500 rooms is preferred. Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are helpful.
• Must be able to work with and understand financial information and data, and basic arithmetic functions and statistical analysis.
• Prior experience with inventory control relates to equipment, supplies, linen, and other FF&E (furniture, fixtures, and expenditures).

Preferred Requirements

• Bilingual, in Spanish and English.
• Experience with a property of 500 rooms or more.
• Formal training or hands-on education in hotel management and operations.

Why Kalahari?

• Career growth with promotion from within
• Comprehensive benefits (401k, health, vision, dental)
• Discounts, perks, and education assistance

Be part of something extraordinary. Apply today and help us Lead with Love.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Join Our Team, Embassy Suites Akron Canton Airport!

The Embassy Suites Akron Canton Airport seeks a top-performing Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Services Manager.

About Us:

Join Our Award-Winning Team at Embassy Suites Akron Canton Airport!

Located just off I-77 in North Canton, and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We're looking for passionate individuals to join our great team, where unlimited growth potential awaits.

Embassy Suites Akron Canton Airport is seeking a dedicated and experienced Hotel Front Office Manager, Front Desk Manager, or Guest Service Manager to join our team. As the Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Services Manager, you will oversee all front office operations and customer service, ensuring a seamless experience for guests from the moment they arrive until their departure. As the first point of contact for visitors, the Hotel Front Desk Manager, Front Office Manager, or Guest Service Manager will embody the spirit of hospitality and create a welcoming environment, providing excellent customer service that exceeds our guests' expectations. The Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Service Manager will lead and guide a diverse team of front desk agents, front office agents, or guest service agents, fostering a culture of teamwork, accountability, and professionalism. The Hotel Front Desk Manager, Hotel Front Office Manager, or Hotel Guest Service Manager will manage reservations, handle guest inquiries and complaints, and coordinate with other departments to ensure smooth operations. This role also includes developing and implementing operational strategies that enhance guest satisfaction and optimize front-office efficiency. If you thrive in a fast-paced environment and possess a passion for hospitality or customer service, we encourage you to apply and become a vital part of our mission to deliver exceptional guest experiences.

What’s In It for You?

Comprehensive Benefits: Medical, Dental, Vision BENEFITS BEGIN DAY ONE!

Financial Perks: 401(k) with Company Match, Same Day Pay, and Flexible Spending Accounts

Time Off: Vacation, Personal Days, and Holiday Pay

Exclusive Discounts: Hotel, Food, and Beverage Savings for Personal Travel

Professional Growth: Online Training Courses

Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and More

Key Responsibilities for the Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Service Manager include:

• Maintains day-to-day operations of the Front Desk.
• Establishes and maintains appropriate service standards for all Front Office areas.
• Maintains proper cash handling procedures and appropriate over and short documentation.
• Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
• Working Front Office Manager covering all short-staffed shifts, including audits.
• What We Are Looking For in a Hotel Front Office, Hotel Front Desk, or Hotel Guest Service Manager:
• Strong interpersonal skills and possession of a full understanding of professional business ethics and customer service excellence.
• Excellent oral and written communication skills.
• Excellent organization skills, manages time well, correctly prioritizes, and is flexible.

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Akron, Canton, Ohio

Apply today!

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• Medical, Prescription, Dental, Vision, Life Insurance, and Accident & Sickness Benefits start on first day of employment
  
• 401k with Company Matching
  
• Paid Vacation/Paid Floating Holidays/Paid Holidays
  

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• High school diploma or GED preferred, but not required
  
• Prior experience in a manufacturing operation preferred, but not required
  

• 
  
• Pull correct material for the job duty being performed
  
• Clean part using correct cleaning procedure
  
• Put correct sealant onto parts
  
• Apply thread guard where appropriate
  
• Assemble the designated parts correctly using a drill, impact gun, and wrenches
  
• Operate a man lift, scissor lift, overhead crane, hoist, and/or forklift as required after Company certification is obtained
  
• Use tools such as wrenches, impact guns, utility knife, drift pins, sealant tape, glue, staple gun, nail gun, and any other required tools/equipment safely and effectively
  
• Proficiently and safely pick and pack parts for customer orders
  

• 
  
• Ability to adapt to change and flex his/her work at appropriate times so as to support the assembly process
  
• Ability to operate man lift and ladders safety and efficiently
  
• Ability to operate impact gun and torque wrench
  
• Ability to use other hand tools (both manual and pneumatic) correctly and safely
  
• Ability to apply shop mathematics to solve problems
  
• Ability to plan work and select proper tools
  
• Ability to read a tape measure in metric and imperial standards
  
• Ability to compare and accurately determine difference in size, shape, and form of objects
  
• Ability to work within precise limits and/or standards of accuracy
  
• Ability to interpret build orders and engineering drawings correctly
  
• Ability to choose and apply the correct types of tape and glue
  
• Ability to use air bearings, overhead crane, and air float safety and effectively
  
• Ability to multi-task
  
• Ability to work well with others
  
• Ability to work in a fast-paced environment
  
• Ability to communicate effectively
  
• Ability to follow and understand directions
  

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• Lifting up to 50 pounds; 50+ pounds with assistance
  
• Sitting, standing, walking, bending, grasping, pushing, pulling, crawling, climbing, twisting, reaching, working at heights, and using a ladder as required
  
• Ability of use both hands overhead
  
• Perform repetitive motions
  
• Plant environment with potential exposure to all types of weather, including excessive heat, excessive cold, and excessive noise
  

• Integrity
• Accountability
• Excellence
• Teamwork
• Results
  

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• Learn the operation of hand or bench type power tools.
  
• Learn the operation of air and hydro testers.
  
• Learn how to read and interpret instructions on test reports.
  
• Application of sealants, greases and thread locker as called out on test reports.
  
• Learn to disassemble and repair product.
  
• Minor material handling and stocking required.
  
• Use of hoist and other lifting equipment.
  
• Keep a clean and well-maintained workspace.
  
• Must be able to perform fore-mentioned duties with varying product types.
  
• Work is subject to final inspection.
  

Century Aluminum is a global producer of primary aluminum and operates aluminum reduction facilities in the United States and Iceland. Our primary aluminum facilities produce standard grade and value-added primary aluminum products.

This is a full-time position (schedule is TBD), located in Mt. Holly, Goose Creek, SC.

JOB DUTIES

As a Maintenance Electrician, you will be responsible for fabricating, installing, inspecting, testing, operating, repairing and maintaining all types of electrical, mechanical and electronic equipment in a safe and orderly manner as directed by a Maintenance Supervisor.

REQUIREMENTS

• Five (5) years industrial electrical maintenance experience.
• Formal Apprenticeship or equivalent trades training is desirable.
• Vocational or high school graduate or equivalent.

PHYSICAL REQUIREMENTS

The tasks listed are the most physically demanding tasks required of the Maintenance Electrician position.

Standing - worker stands on concrete, rock, dirt or equipment (frequent basis)

Walking - worker is walking on concrete floors, rock, or dirt during the shift (frequent basis)

Strength

• Lifting - required to lift various tools, parts, and equipment such as an electrical testing and measuring equipment, conduit, ladders and scaffolding, vibration analyzers, soldering equipment, metal cutting and forming machines, hoisting and rigging equipment. Some of the equipment can weigh up to 50 lbs. Typically the technician is lifting and carrying power tools, drills and hand tools weighing up to 20 lbs.
• Carrying - carries tool kits and calibrating equipment weighing up to 30 lbs., extension ladders
• Pushing/Pulling - minimal
• Climbing - steel ladders (occasional)
• Balancing - good balance is required during ladder climbing, bucket truck work
• Bending - dependent on the maintenance job being performed; the jobs vary from day to day
• Kneeling - occasional
• Crawling - not required
• Reaching - full ROM of UE required
• Handling- good manual dexterity required in repair of circuits, pumps, motors, and working with hand tools and testing equipment
• Squatting - occasional
• Sitting - occasional

RESPONSIBILITIES

• Must demonstrate the ability to comply with all Century Aluminum and plant PPE requirements and safety protocols.
• Must possess the skills and abilities to work autonomously while conducting routine electrical tasks.
• Familiar with the handling, operation and safe use of all types of electrical equipment including motors, generators, transformers, rectifiers, switches, circuit breakers, relay, control equipment, communication equipment, electronic and fluid controls, power generation, transmission and distribution system, instruments, panel boards, replacement parts and supplies, wire and cable, insulating materials, solder, paint, etc.
• Safe and efficient use of electrical maintenance tools and equipment including electrical testing and measuring equipment. Conduit bending and threading equipment, ladders and scaffolding, vibration analyzers, soldering equipment, metal cutting and forming machines, hoisting and rigging equipment. Hand and power tools common to the trade.
• Read and work from blueprints, sketches, charts, manuals, wiring and schematic diagrams, and other information and instructions. Maintains records and makes reports as necessary.
• Fabricate, install, troubleshoot, dismantle, repair, assemble, inspect, test, maintain, lubricate and operate all electrical and electronic equipment and components, air conditioning equipment, fluid controls, cranes, lighting systems and battery powered equipment.
• Use burning, cutting, welding, soldering, and brazing equipment as required.
• Operate cranes, mobile equipment, and erects and disassembles scaffolding in conjunction with repair work.
• Paint in conjunction with repair work.
• Actively participate in crew and plant safety programs.
• Assist in warehouse parts and inventory control.
• Assist in the upgrade of PM's and lubes through planning.
• Participate in out-of-schedule working hours, i.e.; fill-ins, breakdowns and overhauls.
• Work rotating shifts.
• Maintain job continuity.
• Communicate freely with the technician/supervisor.
• Utilize computer systems, i.e.; daily time entries in Oracle, functions of the CMMS System.
• Continue to upgrade oneself through education/skills associated with their trade.
• Maintain personal and company tools in a safe and usable condition at all times.
• This position reports to a Maintenance Supervisor.

SPECIFIC DUTIES FOR SHIFT MAINTENANCE WORKERS

• Exercise extreme caution while working alone on many tasks
• Assist other maintenance shift workers throughout the plant in repair efforts to minimize call-ins of day shift personnel
• Assist assigned crew with execution of planned activities such as PM's, lubes, or standing work orders as assigned by the maintenance supervisor
• Understand and activate the "Maintenance Help Chain" as necessary to prevent excessive production interruptions
• Prioritize work requests or have the Potline Supervisor prioritize requests in the event of multiple requests simultaneously
• Assess non-routine breakdown situations and recommend necessary resources when help is required
• Provide accurate feedback to the appropriate maintenance personnel regarding turnover information on breakdowns and trouble calls
• Practice established maintenance process techniques at all times, some examples include accurate and detailed information on work orders, applying parts removal tags on rebuild items, immediately return to stock warehouse issues that are not needed, proper coding of emergency work orders, all stock issues are charged to work orders

BENEFITS

• Medical, Dental, Vision, Life, Voluntary Benefits, Disability
• Company-paid holidays
• Accrued vacation
• Employee Assistance Program
• 401K with up to 6% company match
• Onsite Gym
• Wellness programs
• Employee recognition incentives

Environmental, Health & Safety:

This position requires awareness of the Mt. Holly Environmental Policy, Mt. Holly Waste Minimization Policies and Environment, Health and Safety Policy/Principles. must be knowledgeable of the environmental aspects of processes, activities and services in job area and appropriate measures to control impact on the environment.

Support plant policies for waste minimization, demonstrate knowledge of the environmental aspects of the job and effectively employ standard methods to control impact of work on the environment to prevent pollution. Support department environmental objectives and plant environmental goals.

Responsibilities:

· Install wiring, electrical fixtures, power equipment, following current NEC and local code

· Install control and distribution apparatus, including motors, relays, switches, thermostats, circuit-breaker panels for machine

· Install and connect power supply wiring, cables, conduit, and electrical apparatus for machines and equipment in new and existing facilities following diagrams, schematics, or blueprints

· Test continuity of circuits to ensure compatibility and safety of components using testing instruments

· Diagnose and resolve problems in electrical circuits, systems, and equipment using testing instruments and equipment

· Measure, cut, bend, thread, assemble, and install electrical conduit using rulers, measuring devices, hand tools, pipe threader, and conduit bender.

· Maintain inventory of company-owned tools, equipment, and materials

· Operate tools and equipment according to established safety procedures

· Ensure that equipment is in safe operating condition

· Maintain a safe work environment by adhering to all company guidelines and OSHA safety requirements and also through reporting violations of policies, procedures and guidelines to immediate supervisor

· Keep work areas clean and organized, including disposing of debris and properly storing tools

· Assist in accurately documenting work orders, time sheets, and inspection reports

· Participate in training and educational opportunities to enhance your skills and knowledge

· Wear personal protective equipment (PPE) including but not limited to: hard hat, safety glasses/goggles, ear plugs, masks/respirators, hi-vis safety vests, gloves and steel-toed work boots

· Follow company procedures and meet role expectations

· Attend relevant company and safety meetings

Qualifications:

· High school diploma or equivalent with prior commercial experience as an electrical helper or other trades

· Willingness to learn and work under the guidance of experienced electricians

· Basic understanding of electrical principles and concepts

· Strong attention to detail and a commitment to safety

· Demonstrate strong communication and organization capabilities

· Apply common sense understanding to carry out detailed written or verbal instructions

· Deal with problems involving variables in standardized and/or unexpected situations

· Ability to follow instructions and collaborate effectively as part of a team

· Ability to prioritize tasks and manage time effectively in a fast-paced environment

· OSHA 10

· Valid Texas Driver’s License

• · Valid TDLR Journeyman’s License

Build a Career That Matters with One of the World's Most Respected Employers!

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Tablet is how you book the world's most exciting hotels - places where you get a memorable experience, not just a room for the night. For over 20 years we've scoured the earth to find hotels that stand out for their style, service, and personality - regardless of price. In fact, our painstaking curation led to Michelin making us the official hotel selection of their legendary MICHELIN Guide. The MICHELIN Guide has always been a benchmark in gastronomy. Now it's setting the same standard for hotels.

Our mission is to open doors to places people will love that they might not have found on their own, extraordinary places that reflect the beauty and diversity of the world. Our team believes that travel brings people of all backgrounds together. Our hotels provide an unforgettable backdrop for that union.

Headquartered in New York City, we operate in eight languages, bringing the top 1% of hotels in over a hundred different countries around the world to our discerning clientele via our website and app. And if you really want to take it to the next level, our Plus membership program provides VIP upgrades and amenities at hundreds of our properties.

Travel Specialist (Bilingual English & French)

The Customer Service team is responsible for maintaining Tablet's reputation for having the best customer service in the online travel agency business. As the face of the company our Travel Specialists' mission is to create a customer experience so incredible it defines the brand.

Travel Specialists convert new users into loyal customers, keep existing customers coming back for more, quickly and confidently minimize damage (regardless of the source) while demonstrating resourcefulness and grit, and are able to predict and get ahead of conflicts.

As a Travel Specialist you'll assist our clients across the Tablet Hotels and MICHELIN Hotel brands via phone, email, and live chat with hotel reservations, hotel recommendations, rate and availability searches, technical support, special requests, and feedback. You'll also be an ambassador of our Tablet Plus program. Additionally, up to 25% of the role will be dedicated toward restaurant inquiries for the MICHELIN Guide.

Maintaining an incredible customer experience requires timely and concise communication between clients and hotel partners with an ability to manage expectations in a high-volume and collaborative setting. Our ideal candidate has a sincere desire to ensure our clients' needs are satisfied quickly and simply.

Requirements:

• Superb oral and written communication in English and French

• Customer-facing experience in travel, hospitality, or related luxury industries

• Proficiency with Google Workspace or other cloud-based document creation and collaboration platforms

• Experience communicating over chat platforms like Slack in tandem with email and phone

Travel Specialists are asked to work at least two paid holidays per calendar year. Occasionally, you may need to work past the end of your shift to complete tasks because the world of travel doesn't stop when we do.

This is a hybrid role requiring one day per week in our New York City office. The starting schedule for this role is Thursday - Monday 1pm - 10pm ET.

$78k Annual Salary

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

• Is responsible for developing relationships and keeping ties and communication with targeted guests through personal contact (i.e., phone, mail, e-mail, in person, etc.).
• Uses discretionary authority to arrange accommodations and amenities (i.e., shows, hotel, restaurant and transportation).
• Manages, handles and resolves player problems.
• Is responsible for maintaining goodwill with all guests.
• Ensures guests are aware of events, promotions and entertainment and responds guests accordingly.
• Provides complimentary according to established guidelines and sound business practices.
• Complies with state and local regulatory requirements.
• Builds relationships with target players using contact strategy through a variety of on property, inbound and outbound channels (i.e., phone, mail, e-mail, etc.)
• Leverages property amenities/programs to targeted players.
• Utilizes the casino computer systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.
• Collaborates with work-group and all support departments to ensure player satisfaction.
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
• Works with team members to achieve common goals.
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
• Maintains confidentially of all players accounts.
• Maintains security and confidentiality of files record and lists.
• Incumbent is not permitted to accept gratuities.
  
  

• Specific experience with the below highly preferred:
  • Sales Excellence: Leveraging sales techniques to maximize performance.
  • Passion for Service: Internally motivated to graciously serve, delight and build player loyalty.
  • Drive: Harnessing energy and passion to excel.
  • Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world.
  • Influence: Engaging others to succeed.
  • Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness.
• One to three years experience casino/hotel, customer service, host, or telemarketing experience required.
• College degree or equivalent experience preferred but not required.
• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.
• Excellent interpersonal skills required.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 21 years of age.
  
  

The Floor Host serves as the primary point of contact on the office floor, delivering a high-touch, hospitality-driven experience for employees, clients, and visitors. This role provides visible, proactive support across the workplace by assisting with meetings, answering questions, and ensuring the office environment remains organized, professional, and welcoming.

The ideal candidate is service-oriented, detail-focused, and thrives in a fast-paced corporate environment where providing exceptional workplace experiences is a priority.

Pay: $22.89

Key Responsibilities

Workplace & Guest Experience

• Serve as the go-to resource on the office floor, assisting employees, guests, and visitors with questions, directions, and workplace support.
• Deliver a hospitality-focused experience, ensuring all guests feel welcomed and supported.
• Act as a brand ambassador, representing the organization with professionalism and a client-first mindset.
• Respond to requests and inquiries in person, by email, or by phone in a timely and knowledgeable manner.

Meeting & Event Support

• Provide real-time support for meetings across office floors, connecting with meeting organizers and guests as meetings begin.
• Confirm meeting room requirements in advance, including lighting, supplies, temperature, and audio/visual equipment.
• Monitor meeting rooms to ensure proper usage, confirm attendance, and identify no-show reservations.
• Reset meeting rooms after events and return equipment to designated storage areas.
• Provide meeting organizers with contact information for additional support during meetings.

Workspace & Floor Management

• Conduct regular floor inspections to ensure meeting rooms, common areas, and workspaces remain clean, organized, and professional.
• Support the organization’s hoteling and mobile workspace culture by assisting employees with workspace reservations.
• Monitor meeting room occupancy and reclaim unused rooms when necessary to maximize workspace availability.
• Work closely with facilities teams to report and resolve issues such as lighting problems, damaged furniture, or maintenance concerns.

Operations & Reporting

• Capture and report data related to customer interactions and workplace support requests.
• Maintain knowledge of internal events, workplace policies, and office procedures to assist employees and guests effectively.
• Ensure compliance with company and client policies, including safety and operational procedures.

Training & Development

• Participate in required training programs and ongoing professional development to support workplace service excellence.

Qualifications

• 2–3 years of experience in hospitality, hotel operations, workplace experience, event coordination, or customer service
• Strong technical skills, including Microsoft Office, Google Workspace, and familiarity with audio/visual equipment
• Ability to work in a fast-paced environment and manage multiple priorities
• Excellent communication and interpersonal skills
• Professional demeanor with a strong customer service mindset
• Ability to stand and move throughout the office floor for extended periods

Core Competencies

• Client-first service mentality
• Strong attention to detail and organizational skills
• Ability to multitask and adapt in a fast-changing environment
• Effective decision-making and problem-solving skills
• Excellent verbal and written communication
• Ability to identify both stated and unstated client needs
• Flexibility, adaptability, and strong prioritization skills