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Director Project Management, Commercial & Medical Affairs
Direct Hire/Full – Time
Redwood City -- Tuesday and Wednesday on site
A biopharmaceutical organization focused on developing innovative treatments for rare diseases is seeking a highly motivated Project Manager at the Director level. This role will provide expert project management support for a new drug application submission and other critical cross-functional programs involving Clinical, Regulatory, CMC, Commercial, and Medical Affairs teams, ensuring alignment with the organization’s strategic objectives.
Responsibilities
- Develop and upkeep comprehensive project plans to meet objectives on time and within budget.
- For key meetings (e.g., project team or partner meetings), create agendas, lead discussions, document minutes, track decisions, issues, and action items.
- Ensure timely resolution of action items through diligent follow-up.
- Compile, monitor, and maintain program progress reports and present updates to internal stakeholders.
- Assist Finance in creating program budgets, tracking actuals against forecasts, and identifying areas for resource optimization or significant deviations.
- Review critical documents to ensure alignment with program and project goals.
- Coordinate internal resources, contract manufacturing organizations, contract research organizations, and vendors/suppliers to ensure seamless project execution.
- Provide strategic project management support across Commercial functions, including Marketing, Sales, Operations, and Market Access.
- Oversee and support key Medical Affairs initiatives to ensure alignment and execution of objectives.
- Perform additional duties as assigned.
Qualifications
- Bachelor’s degree in a relevant scientific field; advanced degree preferred.
- Over 10 years of experience in pharmaceutical project management, including late-stage Clinical, Regulatory, and CMC development through commercialization.
- PMP certification is highly desirable but not mandatory.
- Thrives in a fast-paced, collaborative environment while remaining flexible, proactive, resourceful, and efficient.
- Exceptional interpersonal skills with the ability to build strong relationships with key stakeholders.
- Strong conflict management and negotiation abilities.
- Proven ability to analyze complex issues and develop practical, realistic plans, programs, and recommendations.
- Demonstrated skill in translating strategy into actionable plans, with strong analytical abilities and the capacity to communicate complex issues clearly and resolve risks effectively.
- Excellent organizational, facilitation, and presentation skills.
- Proven ability to manage complex projects with adaptability to shifting priorities and timelines.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
The Manager, Operations & Data Management is responsible for the execution of key business functions within the Distribution Operations service line including order analysis and management, DEA forms processing for material movements, inventory quarantine and release via Quality Control, invoice processing for inbound, document destruction, and PO Management. The Manager leads and develops a high-performing Order & Data Management team, ensuring operational excellence through coaching, onboarding, and performance management. The position also champions compliance, client delight , and inclusive team culture, contributing to strategic initiatives and hands-on support as needed.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Team Leadership & Development
- Lead, coach, and develop a high-performing Operations & Data Management team, providing regular feedback, performance evaluations, and career development opportunities.
- Foster a culture of accountability, continuous learning, and collaboration.
- Ensure new team members are effectively onboarded and trained across all relevant systems and processes.
- Oversee daily operations of and client communications to ensure accuracy, timeliness, and compliance with service level agreements (SLAs).
- Monitor team workload and proactively adjust task assignments to meet volume demands and service expectations.
- Serve as the point of escalation for complex client or customer issues and ensure timely resolution.
- Partner with leadership to identify, recommend, and implement process improvements that enhance productivity, quality, and client satisfaction.
- Utilize metrics and KPIs to monitor team performance, drive operational improvements, and report progress to senior leadership.
- Lead initiatives to document, standardize, and optimize workflows, including SOPs and work instructions.
- Act as a liaison between various cross-functional teams including Distribution Operations, Supply Chain, Order to Cash, Finance, IT, Serialization, and Client Success to support seamless daily execution/escalations.
- Participate in strategic planning and special projects to support departmental and organizational goals.
- Ensure a positive client experience through consistent service delivery, proactive communication, and timely issue resolution.
- Represent in client calls or meetings as needed to address operational updates or performance discussions.
- Maintain adherence to internal controls, data accuracy standards, and regulatory compliance related to order processing and client communications.
- Monitor system and process integrity, ensuring pricing, credits, and order entry are executed without errors or delays.
- Support hands-on execution of operational tasks during peak periods or resource gaps.
- All other duties as assigned
PEOPLE LEADER
Responsibilities
People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
- Execute the goals established by the business and department to ensure client delight.
- Effectively delegate tasks, responsibility, and accountability to teams to ensure execution is performed to a standard of excellence.
- Lead their team and improve the quality of the departments work product.
- Assess and determine appropriate personnel and structure to accomplish necessary day-to-day functions.
- Interview, select, and supervise the activities of the department staff within the confines of stated business goals and company policies & procedures.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor’s degree or equivalent combination of education and experience.
- 7+ years of customer service experience within the healthcare or pharmaceutical industry, with a demonstrated ability to drive team performance and client satisfaction.
- Minimum of 4 year of supervisory experience, preferably in a high-volume, fast-paced environment such as a call center.
- Proven ability to interpret and apply business insights from industry publications, regulatory guidelines, and technical documentation.
- Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.
- Demonstrated problem-solving capabilities, including the ability to assess complex situations and implement effective solutions.
- Ability to lead both independently and collaboratively, fostering a high-performance team culture.
- Collaborative leadership style with a focus on cross-functional alignment and shared success.
- Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
- Consistently presents a polished, professional image and models executive presence.
- Strong customer-centric mindset with a commitment to service excellence.
- Highly organized with the ability to manage multiple priorities and deadlines effectively.
- Dependable and accountable, with a track record of delivering results.
- Proficient in managing administrative workflows and optimizing operational processes.
- Deep understanding of customer service principles and best practices.
- Positive, energetic leadership presence that inspires and motivates teams.
- Skilled communicator who fosters clarity, alignment, and trust.
- High integrity and ethical standards; lead by example and builds credibility through actions.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
All your information will be kept confidential according to EEO guidelines.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Tranham Partners is excited to be supporting a Tier One Private Equity platform based in Los Angeles as they look to expand their investments team with an acquisitions analyst.
Requirements:
- 1-3 years of experience in buy-side commercial real estate investing (equity and/or credit)
- Strong academic background from an accredited institution
- Advanced Excel and Argus skills; able to build and interpret complex financial models
- Highly analytical, detail-oriented, and commercially minded
- Strong written and verbal communication skills with the ability to present clearly to senior stakeholders
Responsibilities:
- Build and manage detailed financial and valuation models for prospective acquisitions
- Lead components of the due diligence process, including market analysis, comparable transactions, historical performance, and site inspections
- Support negotiations of term sheets and transaction documentation alongside partners and lenders
- Prepare institutional-quality investment memoranda and presentations for senior leadership and investment committees
- Contribute to the continued scaling of the equity platform through process improvement and market research
OVERVIEW
Fortress Perimeter Solutions is a global leader of steel and aluminum perimeter security systems. Our portfolio includes an advanced line of ornamental, crash rated systems, and high‑security barrier solutions. Fortress delivers products built on durability, innovation, and performance providing proven solutions for projects that demand superior protection, long service life, and uncompromising quality. Our systems are designed for grade adaptability, fast installation, and compliance with the stringent requirements found in critical infrastructure, residential, commercial, industrial, transportation hubs, commercial developments, and secured government environments.
As part of Fortified Brands, Fortress Perimeter Solutions benefits from a culture of innovation and commitment to Proven Performance. Smarter Solutions.™ bringing a complete and versatile perimeter security portfolio to the market.
The Director, Channel Sales - Commercial leads the growth engine of our Fortress Perimeter Solutions business, driving strategic expansion across the Commercial, Industrial, Transportation, and Mission‑Critical security markets. This leader sets the vision and activates the strategy that elevates Fortress’ presence and influence with architects and engineers, and accelerates adoption of our perimeter security and fencing solutions on major projects nationwide.
Building and overseeing a high‑performing team, this role builds scalable processes and sharpens market focus across a project‑driven sales organization. The Director champions a performance culture rooted in accountability, customer partnership, and measurable impact, ultimately ensuring Fortress products are specified, preferred, and selected for the most impactful projects in each vertical market.
With a powerful combination of leadership, commercial acumen, and market insight, this role is pivotal in shaping the future growth trajectory of Fortress Perimeter Solutions.
For a full job description, please see: Join Our Team | Careers With Fortress BP
OUR PURPOSE STATEMENT
Build and invest in businesses that positively impact the world.
OUR NICHE
Fostering and developing products, solutions, and systems.
OUR CORE VALUES
Lead with Positivity and Respect – We foster trust, optimism, and respect in every interaction.
Compete as a Team – We foster collaboration and teamwork, knowing we win together.
Innovate with Purpose – We create bold, lasting solutions that make a real impact.
Inspire Growth – We fuel the growth of people, businesses, and brands through bold ideas and relentless execution.
Own It and Deliver Value – We take responsibility, act with clarity, and ensure our work creates real impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Strategic Leadership & Growth
- Own the commercial go‑to‑market strategy for Perimeter Solutions across the Commercial, Industrial, Transportation, and Mission‑Critical sectors.
- Build and execute a multi‑year strategic plan that accelerates profitable revenue growth and increases specification share in priority verticals.
- Develop territory optimization and pipeline development models aligned with division goals.
Team Leadership & Development
- Build, Lead and Manage a team of Channel Account Managers with a high‑performance sales culture focused on accountability, execution, and measurable results.
- Recruit, hire, develop, and retain top commercial sales talent with experience in AEC influence, critical infrastructure, perimeter security, and/or building materials.
Cross‑Functional Collaboration
- Partner with Product Management, Marketing, Operations, and Senior Leadership to deliver cohesive market strategies and new product launches.
- Align field feedback with product roadmaps and commercialization plans for new perimeter solutions.
- Lead collaboration across domestic and international teams to ensure strategic alignment on growth initiatives.
Sales Execution & Market Expansion
- Drive sales strategies targeting general contractors, developers, EPC firms, security integrators, and government/transportation authorities.
- Increase specification inclusion and grow brand awareness through AEC outreach and architectural marketing.
- Manage pricing strategy, margin optimization, and commercial negotiation for high‑value projects.
- Oversee national and enterprise accounts to secure multi‑location, multi‑market wins.
- Lead efforts for off‑season sales growth, promotional programs, and targeted vertical campaigns.
Performance Management & Reporting
- Build and track annual budgets, forecasts, and KPIs across the commercial sales organization.
- Monitor pipeline activity, sales performance, and key metrics through CRM and reporting tools.
- Ensure the team consistently hits quarterly and annual revenue, margin, and specification goals.
SUPERVISORY RESPONSIBILITIES Direct responsibility to lead, manage, and hold accountable the following positions and indirect responsibility for all employees that report into these positions. Responsibilities include interviewing, hiring, and developing direct reports; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Channel Account Managers
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
For a full job description, please see: Join Our Team | Careers With Fortress BP
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Additional Requirements
- Bachelor’s degree in relevant field
- 10+ years of progressive sales management experience with demonstrated history of developing and implementing successful sales strategies
- 5+ years of specifications selling experience preferably in the building materials industry
- 2+ years of applied professional experience leading managers
- One, three, and five -year strategy development experience
- Excellent interpersonal and customer interfacing abilities
- Solid customer service attitude with excellent negotiation skills
- Excellent communication and presentation skills with the ability to build an industry presence
- An ability to create, understand, and analyze sales performance metrics
- Knowledge of CRM software and Microsoft Office Suite
- Willingness to travel more than 50% of the time
- Dallas area residency preferred
- Bilingual – English/Spanish a plus
Certificates/Licenses/Registrations
- None
About Us
Contemporary Amperex Technology (USA), Inc. (CATU) is a U.S. subsidiary of Contemporary Amperex Technology Co., Limited (CATL), a global leader in the research, development and manufacturing of advanced electric vehicle and energy storage batteries. Established in Michigan in 2017, CATU has played a critical role in advancing electric mobility and energy resilience in the U.S.
Our Vision
To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees.
Location: Auburn Hills, Michigan, United States or Bay Area, on site
Job Overview
We are seeking a Commercial Contracts Counsel to join our growing Energy Storage Systems (ESS) business. This role goes beyond traditional legal support—it is embedded directly with Sales and Operations to accelerate revenue, streamline deal execution, and strengthen risk management throughout the entire contract lifecycle.
You will serve as a business-oriented lawyer, working shoulder-to-shoulder with Sales to shape smarter, faster deals, while ensuring commercial and legal risks are managed effectively. By engaging early in the deal cycle and staying engaged post-signature, you will help bridge sales and legal, driving both business growth and contract governance. Successful candidates will be able to demonstrate experience in the energy storage and/or PV industries, especially those with a track record of negotiating and/or drafting EPC and System Integration contracts.
Key Responsbilities
Deal Support & Negotiation
- Lead drafting, review, and negotiation of complex ESS sales contracts (including EPC, Supply, and Tolling agreements).
- Partner with Sales to structure commercially viable, risk-balanced deal terms that accelerate deal closure.
- Actively participate in customer-facing negotiations and internal contract approval processes.
Contract Lifecycle Management
- Serve as contract owner from negotiation through execution, deployment, and closeout.
- Track key milestones, obligations, amendments, and renewals to ensure compliance across teams.
- Conduct post-signature risk assessments and feed learnings into future negotiations.
Project & Post-Commissioning Support
- Advise Project Management on contractual interpretation, issue resolution, and change order management.
- Manage warranty obligations, service-level agreements (SLAs), and other post-installation commitments in collaboration with Service and Operations.
Process & Governance Development
- Build and refine standard templates, negotiation playbooks, and contracting processes for consistency and efficiency.
- Collaborate with Legal & Compliance to align escalation paths, training, and enterprise-wide risk frameworks.
- Support the evolution of contract governance as the function scales from business-embedded to enterprise-integrated.
Preferred Qualifications
- Located in Detroit or Bay Area, or a willingness to relocate (4x - 5x days per week in office)
- J.D. with admission to practice in at least one U.S. jurisdiction.
- 5–8+ years of experience in commercial contracting, preferably in the energy, technology, or infrastructure sectors.
- Strong background in drafting and negotiating complex commercial agreements.
- Proven ability to act as a business partner—balancing commercial goals with legal and risk considerations.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work in a fast-paced, cross-functional, global environment.
- Prior in-house counsel experience preferred.
- Candidates with demonstrated experience negotiating and/or drafting EPC and integration contracts preferred.
Work Environment & Physical Requirements
- Regular, predictable on-site attendance is an essential function of this role.
- Ability to move throughout offices, manufacturing facilities, and construction areas, including walking, standing, bending, kneeling, and climbing stairs or ladders.
- Ability to lift and carry materials weighing up to 25–50 pounds, with occasional heavier lifting as required, with or without reasonable accommodation.
- Ability to work in varied environments, including offices, industrial, and construction settings.
- Willingness to travel to other job sites as business needs require.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.
Compensation & Benefits
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Professional development and growth opportunities.
Equal Employment Opportunity
CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.
Employment Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Export Control & Data Security Compliance
This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.
DO YOU WANT TO HELP BUILD A BETTER FUTURE?
Joining Currie & Brown Can Offer the Opportunity To:
- Support cutting edge projects such as the world’s first green steel plant
- Work on multi-billion dollar tech manufacturing projects helping to shape the world
- Help global companies reduce their carbon footprint
- Contribute to sustained company growth
What’s in it for you?
- Investment – as a global leader, who works with fortune 500 and blue-chip clients, working for the best means, we hire and develop the best talent possible.
- Culture that celebrates your success and will support you along the way.
- Success – achieve your goals through a company who prioritizes your training and development.
- Insurance coverage from Day 1, 401k w/match, PTO, paid holidays, advancement & opportunities for growth and numerous other benefits!!
What skills and attributes are we looking for from you
- BSc in construction management, quantity surveying or equivalent
- Membership of the Royal Institution of Chartered Surveyors (MRICS) preferred.
- A minimum of five years’ experience within a construction consultancy
- Experience working on large complex capital projects across various sectors.
- Pre- and post-contract experience
- Experience supporting high-tech industry clients desirable.
- Excellent time management, communication and interpersonal skills.
- Strong working knowledge of Microsoft Office suite (MS Word, Excel, Project)
- Working knowledge of industry-standard software.
- Well-organized, diligent, proactive, assertive, well-disciplined and commercially astute
- A team player with a ‘can-do’ attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible
Currie & Brown is one of the world’s leading construction consultancy firms. We have a global team of project and cost management specialists and provide a wide range of construction consultancy services including program and project management, cost estimating, project controls, planning and scheduling services, and contract advisory.
We don’t offer just a job, we offer a career with a clear structured route to progression.
APPLY TO HELP BUILD THE FUTURE OF TOMORROW TODAY!!
Regional Editor, Metals Recycling - The Americas
Location: Houston, US
Travel: Industry events and client engagement across the Americas
Compensation: Strong base salary + performance-linked bonus + comprehensive benefits
Lead the most commercially significant metals portfolio in the business.
This is a high-impact leadership role within a globally respected market intelligence organisation. You will shape regional strategy, lead a team of market experts and influence benchmark pricing across North America’s.
Why This Business
A globally respected organisation who delivers critical benchmark pricing and market intelligence across commodities markets worldwide. Its data underpins trading, risk management and commercial decision-making for major industry participants.
What You’ll Be Doing
- Lead and develop a team of six price reporters, driving editorial quality and pricing integrity across the Americas
- Shape and execute regional strategy, aligning with global growth objectives and benchmark expansion plans
- Champion IOSCO-compliant pricing methodologies, ensuring accuracy, audit readiness and market trust
- Engage senior market participants, including C-suite stakeholders, to strengthen adoption and industry credibility
What You’ll Bring
- Minimum three years’ experience within a price reporting agency, with strong exposure to metals recycling markets
- Proven leadership capability, with experience coaching, developing and retaining high-performing editorial teams
- Deep understanding of benchmark pricing processes and market engagement strategy
- Confidence operating at senior stakeholder level internally and externally
Who This Suits
You’re an experienced pricing editor ready to step into broader regional ownership. You combine editorial authority with commercial awareness and are comfortable influencing senior industry leaders. You lead through clarity and standards, not volume, and take pride in developing others while strengthening market credibility.
You want strategic visibility, autonomy to shape regional coverage and the platform to influence globally recognised benchmarks.
Apply now for a confidential conversation with Walker Lovell.
CowManager is successfully commercializing the CowManager Sort Gate in the US market. Since its launch in 2025, the Sort Gate has been widely adopted and has quickly become a major success, driven by its patented technology and the strong value it delivers to both existing and new CowManager customers. The Sort Gate is already transforming on-farm sorting, and we are now focused on accelerating its growth, adoption, and impact across North America.
As a Technical Support Specialist, you will play a key role in taking the CowManager Sort Gate to the next level. You will work closely with dairy producers, subcontractors, the internal US team, and the product development team at our HQ in the Netherlands. You will actively contribute to ongoing product improvements, market expansion, and business development for CowManager systems throughout North America. This role combines technical expertise, training, and product and business development, with a strong focus on strengthening customer relationships, optimizing implementation, and driving continued product innovation and success.
The Job
- Project manage the roll-out of already sold and new to be sold Sort Gates ;
- Oversee the installation, implementation and maintenance of CowManager systems;
- Identify and follow-up on upsell opportunities to Strategic accounts and partners;
- Have an active role in strategic accounts recruitment, implementation, and sustainability plans;
- Collaborate with product development teams to provide input on product enhancements;
- Facilitate coordination between CowManager HQ and local stakeholders on a operational level;
- Set up and maintain distribution, installation, and support plans with local partners and CowManager technical support teams.;
- Organize and lead training sessions for Sort Gate users and partners.
About CowManager
CowManager consists of innovative tech pioneers with a dairy background, we strive to continually think further. We see it as our responsibility to inspire better, easier methods and higher standards in the dairy industry. With our data-driven approach combined with artificial intelligence, technological expertise, years of experience, and a network, we enable dairy producers to work more efficiently and effectively.
As inventors of the very first ear sensor technology for dairy cattle, we work shoulder-to-shoulder with our coworkers and customers, driven by big data and passionate about cow welfare. Our company's headquarters resides on an active dairy farm in the Dutch countryside. We give our employees the chance to fulfill their (professional) ambitions. We value a healthy work-life balance and our employees have a genuine passion for our sector and our service. Our goal? To do better together!
The Skills
- Ideal candidates for this career should have a strong dairy background
- Experience in technical product introductions
- Commercial and Sourcing background
- Being a self-starter and taking ownership of your responsibilities
- Willing to travel approximately 50% of your time
- Passionate about the dairy industry and technology
- Willing to help out with installations and maintenance
- A Mechanical attitude, hands-on is important
- Have a commercial mind-set, client facing experience is a must
- A Background in automation and understanding Cow flow, cow monitoring and interest in efficient ways of working of daily operations at farms is a plus.
The Benefits
- You will be part of a growing team of professionals in the US
- A chance to engage deeply with dairy farmers and assist them in improving their herd's health, fertility, nutrition performance as well as their financial performance
- Working on long-term relationships with dairy producers throughout USA
- A family culture with an informal and personal atmosphere
- An inspiring work environment with a dedicated team
- Independence and high level of responsibility
- A competitive salary plus benefits & PTO
- A flexible schedule
MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.
ROLE PURPOSE/ POSITION SUMMARY
The Account Manager is responsible for managing and maintaining strong relationships with customers, ensuring timely and accurate processing of orders, and overseeing the efficient flow of materials to meet customer demand. This role involves collaboration with internal teams, such as production, logistics, and quality control, to ensure efficient plant operations and exceptional customer satisfaction.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES
Customer Relationship Management
- Build and nurture strong, long-lasting relationships with customers
- Understand customer needs, preferences, and expectations to provide personalized service
- Ensure customer reports and information are accurate and communicated to customer in a timely fashion
- Interface into customer reporting systems (i.e., SAP, Oracle for scheduling, production, -most times by lot control), shipping, receiving, and managing procurement of customer owned raw materials for specific customer assigned
- Assist in new product launches, collaborate with commercialization team, and site team to meet with timelines and other targets
- Handle customer issues & complaints by referring the issue to the appropriate department & logging them onto the system. Follow up to resolution
Order Processing
- Receive and process customer orders accurately and efficiently
- Verify order details, including quantities, specifications, and delivery schedules
- Prepare job files and project specifications for internal processing and manufacturing for specific customer assigned
- Track order fulfillment & communicate shorts to our customers with information on when product will be available
Material Inventory Management
- Participate in material planning process
- Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap, aged inventories, and inventory reserves
- Analyze production yield, material usage, and material loss data to understand customer/material impacts
- Coordinate with production and procurement teams to ensure optimal inventory levels
Supply Chain Coordination
- Collaborate with internal supply chain teams to ensure timely procurement of raw materials and ingredients
- Oversee the supply of raw and packaging materials (whether customer or organization owned) for the facility to include new production to meet production schedules
- Coordinate with logistics teams to facilitate on-time deliveries to customers
Problem-Solving
- Identify and address customer-related supply chain issues promptly and effectively
- Resolve order discrepancies, shipping delays, or quality concerns in collaboration with relevant teams
Communication
- Maintain clear and open communication with customers regarding order status, changes, and potential issues
- Collaborate cross functionally with internal teams to convey customer requirements and expectations
Negotiation and Contract Management
- Negotiate terms, pricing, and delivery schedules with customers
- Manage contracts and agreements to ensure compliance with terms and conditions
Data Analysis
- Utilize data and analytics to track order performance, customer buying patterns, and inventory levels
- Provide insights to management for strategic decision-making
Quality Focus
- Ensure that materials and products meet quality control standards before delivery to customers
- Collaborate with quality control teams to address and resolve any quality issues
Continuous Improvement
- Identify opportunities for process optimization and efficiency improvements within customer material account management
- Stay informed about industry trends and best practices
- Participate and assist in development of new, effective programs/policies for customer, supplier, transportation, and logistics management in conjunction with Supply Chain and plant leadership
- Perform other duties as assigned
QUALIFICATIONS/ CAPABILITY PROFILE
Minimum Education
- High school diploma or GED
- Bachelor’s degree in related field
Minimum Experience
- Four plus (4+) years of experience in purchasing or material planning, purchasing, materials management
- Food manufacturing experience
- Demonstrated track record in improving inventory accuracy, driving inventory reduction strategies and reducing premium freight
- Strong Math and Typing Skills
- Basic level of business acumen, strong attention to detail and analytical skills
Minimum Knowledge/ Skills/ Abilities
- Working knowledge of manufacturing, material flow and improvement strategies and the ability to integrate those into the operation
- Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner
- Understanding of applicable computer systems, such as Microsoft Office, Nulogy, Tableau, etc.
- Leadership
- Budget Management
- Vendor/Contractor Management
- Metric Development
- Ability to identify and propose potential solutions to production
- Demonstrated Understanding of Materials Management
- Inc. 5000 #124 fastest growing company in the Midwest. (2025)
- Inc. 5000 #10 fastest growing company in the Midwest. (2022)
- Inc. 5000 #165 fastest growing company in the Midwest. (2021)
- Inc. 5000 #1,085 fastest growing company in the USA. (2023)
- Inc. 5000 #622 fastest growing company in the USA. (2022)
- Inc. 5000 #479 fastest growing company in the USA. (2021)
The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.
This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.
Responsibilities
End-to-End Accounts Receivable Ownership
End-to-End Accounts Receivable Ownership
- Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
- Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
- Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.
Contract Enforcement & Risk Management
- Audit all customer activity against executed sales contracts to ensure strict adherence to:
- Payment terms
- Deposit requirements
- Allocation schedules
- Shipment release conditions
- Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
- Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.
Deposit & Allocation AR System Development
- Design and maintain an AR framework that:
- Aligns customer advance deposits with production runs and allocation schedules
- Matches deposits against specific lots, SKUs, or contract volumes
- Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
- Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.
Cross-Functional Coordination (Critical)
- Partner closely with:
- Operations & Production – to align customer payments with milling, packing, and release timelines
- Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
- Sales – to structure payment terms that protect cash while remaining commercially viable
- Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.
Collections Leadership & Execution
- Lead and manage the AR/accounting team responsible for:
- Continuous follow-ups
- Structured, timely, and increasingly firm payment nudges
- Clear documentation of customer communications and commitments
- Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.
Reporting & Visibility
- Provide regular reporting on:
- AR aging by customer and deal
- Deposit coverage vs inventory exposure
- Contract-compliant vs at-risk accounts
- Cash-in vs goods-out timing gaps
- Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.
Qualifications & Experience
- 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
- CPG
- Food & beverage
- Import/export or inventory-heavy businesses
- Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
- Strong experience managing:
- Large wholesale and national accounts
- Contract-driven pricing and payment terms
- Advance deposits and prepayment structures
- Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
- Experience managing and motivating AR or accounting team members.
Skills & Competencies
- Exceptional attention to detail with contracts and financial terms
- Strong negotiation and assertive communication skills
- Systems thinker—able to design AR processes, not just execute them
- Comfortable pushing back internally and externally to protect cash
- Highly organized, deadline-driven, and persistent
- ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
- Able to handle the pressure of being responsible ~8-9 figures of AR, annually
- Ability to work within imperfect systems (and to help perfect them)
- Loves Matcha (a bonus)
Success Metrics (What “Good” Looks Like)
- Reduced AR aging and faster cash conversion cycles
- High percentage of inventory backed by customer deposits
- Zero shipment delays caused by payment surprises
- Fewer contract deviations and write-offs
- Clear, predictable cash flow aligned with allocation schedules
For interested applicants, please send your resume to:
(must cc: )
Email Subject: [Your Name] - Operations AR Lead
Remote working/work at home options are available for this role.