Cold Storage Explained Jobs Remote Jobs in Usa
13 positions found
ABOUT THE CLIENT
- Most Industrial PMs are bored. They’re building "dry" warehouses big, empty boxes with zero technical complexity. My client doesn’t do "dry." They do heavy-process, high-thermal, and automated cold storage.
- With over 90% repeat business, they don’t spend their time bidding against 20 other firms on low-margin projects. They are the trusted advisors for the biggest food producers and logistics firms in the country. If you want to manage $100M+ projects where your technical expertise actually matters, this is it.
ABOUT THE ROLE
- The Experience: 7–10+ years in Project Management. You must have a portfolio that includes Cold Storage, Food Processing, or high-tech Industrial projects.
- The Technical IQ: You understand the pressure differentials of a freezer, the importance of heated floor slabs, and the logistics of NH3 systems.
- Client-Facing Prowess: You can sit in a C-suite boardroom and explain why a certain insulated panel is worth the extra $200k in long-term energy savings.
- The "Generalist" Skills: Master of Procore, P6, and the ability to mentor junior APMs into the next generation of specialists.
ABOUT THE CANDIDATE
- Pre-Construction Strategy: Partnering with clients early to consult on refrigeration options (CO2 vs. Ammonia), slab-on-grade designs, and thermal efficiency.
- Specialized Procurement: Managing long-lead items unique to cold storage—refrigeration racks, high-speed doors, and specialized IMP systems.
- Thermal Integrity Oversight: Ensuring the design eliminates all "thermal bridges" and that the vapor barrier is 100% continuous.
- Financial Leadership: Total P&L responsibility for projects where "getting it right the first time" is the only option. One leak in a cold room can cost millions in ruined product.
Emergency Care Center Technician Senior works with the RNs in the Emergency Room to provide care to patients. They have special skills beyond those of a basic Emergency Technician; for example, they can perform venipuncture, dress wounds, remove staples and sutures, and measure peak expiratory flow rate.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Gives basic care to patients in a compassionate manner.Takes and records the following vital signs and reports any change or abnormal findings to the RN: Temperature, pulse, respiration rate, and blood pressure.Gives the following treatments, maintaining respect for patient's privacy: weigh patient, test urine (acetone, sugar, blood), apply warm/cold compresses, apply ice caps, and care for the body after death.Collect specimens according to RN's instructions and to the procedure. Urine and stool specimens are labeled and taken to the lab. Also performs Accuchecks/blood sugar.Assists patients to and from the bathroom.Positions patients according to RN's instructions (fowler, semi-fowler, etc.) and changes position as frequently as ordered and using good body mechanics.Assists with stringing IVs under the direction of the Emergency Department nurse.Assumes certain nursing functions and responsibilities under the guidance of a Licensed nurse.Is responsible for the following in the admission of the patient: bringing the patient to the room from admitting or ER as needing; assisting the patient to bed and applying armband; obtaining and reporting to RN vital signs, height, weight, and history of allergies; assuring patient is comfortable and orientated to surroundings; and assisting RN with an initial interview.Is responsible for instructing and explaining the following in patient/family orientation: call signal, smoking policy, and side rail policy. Is responsible for the following inpatient discharge: helps patient collect personal belongings; takes patient per wheelchair to lobby or car; and removes all equipment from the room, cleans, and returns to SPD or a storage area.responsible for the following in transferring patients.Collects patient's personal belongings, assembles equipment to go with the patient, accompanies the patient to a new room, and stays with the patient until floor nurse enters the room.Is respectful to patient's right to privacy and confidentiality: knocks before entering the room, does not expose patient unnecessarily in giving care, closes the door when giving a treatment, and keeps patient information confidential.Answers call lights promptly and with a pleasant, helpful attitude.Observe the RN performing the following procedure and nursing functions. Then after a satisfactory return demonstration to the RN, the EDT may perform procedure and nursing functions independently, under the direction of the RN.Check restraints frequently to make sure the patient has not removed them or that they are neither too loose nor too tight. Obtains permission of RN before removing them for any reason.Notifies RN of any "beeping" infusion pumps. Checks fluid level in the bag and notifies RN when it is low.Notifies RN immediately if any swelling, redness, or if the patient complains of anything. Assembles IV equipment.without receiving instruction from the ER Nurse.Inserts Foley catheter using good technique and displaying proper knowledge about catheterizing patients.Assures that there is no pull on the catheter while giving care. Assures that there are no kinks in the catheter or loops that fall down below the level of urine in the drainage bag. Assists the RN in giving Foley catheter care. Collect specimens as instructed by RN.Is conscious of maintaining a sterile atmosphere by knowledge of sterile technique.Demonstrates proper cleansing and preparation of wounds. Can properly assist physicians with suture repairs.Can properly suction secretion/fluid from mouth, throat, and nose.Is knowledgeable in shock management by knowing properly apply pressure to a bleeding wound. Can properly apply pneumatic anti-shock trousers.Can properly apply cardiac monitor (EKG) leads.Can properly handle fractures and apply splints and slings as physician orders. Can fit the patient's crutches properly. Knows and utilizes proper body mechanics.Understand the importance of the "No Smoking" sign on the door. Replace the mask or cannula if they become displaced. If the tent is in use, ensure that the ends of the tent are tucked in at all times. Promptly reports to RN if the patient complains or looks like having difficulty breathing.Assists physician with application of casts and splints. Assumes position of the limb is maintained as instructed by RN. Notices swelling, coldness, redness, or discoloration of toes or fingers and reports to RN. Reports any bleeding through the cast or complaints of pain to the RN.Ensures side rails remain up and the patient remains in a bed after the pro-op medication is given.Applies anti-embolic hose appropriately and in the correct size.Assist in moving the patient to the stretcher.Safely performs surgical shaves and preparation of skin.Takes vital signs as requested by RN for post-op care. Assists with turning, coughing, and deep breathing as instructed by RN.Can properly perform EKGs.Performs phlebotomy skills.Contributes toward maintaining a clean, safe environment for the patient and assumes certain responsibilities for the care and use of equipment.Ensures beds are in low position except when raised to give care and are locked at all times.Adheres to procedures for transferring patients to chairs, wheelchairs, and stretchers and in transporting patients in wheelchairs and stretchers.Ensures that the stretcher is locked.Ensures that there is a clear pathway from patient door to bedside at all times.Assists in maintaining a clean environment by practicing good hand washing.Adheres to isolation procedures.Reports condition of un-cleanliness on the unit to Shift Coordinator.Knows the use and operation of equipment he/she is required to use.Knows the care and location of all other equipment used on the unit.Uses supplies economically and only for the use intended.Knows how to stock and maintain equipment in the department.
Job Requirements:
Education/Skills
Certification required.Experience
Two (2) years of patient care experience in an acute care hospital or EMT field/Emergency Care Setting required.Licenses, Registrations, or Certifications
EMT license required.BLS required.
Work Schedule:
PRN
Work Type:
Per Diem As Needed
Summary:
Emergency Care Center Technician Senior works with the RNs in the Emergency Room to provide care to patients. They have special skills beyond those of a basic Emergency Technician;
for example, they can perform venipuncture, dress wounds, remove staples and sutures, and measure peak expiratory flow rate.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Gives basic care to patients in a compassionate manner.
Takes and records the following vital signs and reports any change or abnormal findings to the RN: Temperature, pulse, respiration rate, and blood pressure.
Gives the following treatments, maintaining respect for patient’s privacy: weigh patient, test urine (acetone, sugar, blood), apply warm/cold compresses, apply ice caps, and care for the body after death.
Collect specimens according to RN’s instructions and to the procedure. Urine and stool specimens are labeled and taken to the lab. Also performs Accuchecks/blood sugar.
Assists patients to and from the bathroom.
Positions patients according to RN’s instructions (fowler, semi-fowler, etc.) and changes position as frequently as ordered and using good body mechanics.
Assists with stringing IVs under the direction of the Emergency Department nurse.
Assumes certain nursing functions and responsibilities under the guidance of a Licensed nurse.
Is responsible for the following in the admission of the patient: bringing the patient to the room from admitting or ER as needing; assisting the patient to bed and applying armband; obtaining and reportingto RN vital signs, height, weight, and history of allergies; assuring patient is comfortable and orientated to surroundings; and assisting RN with an initial interview.
Is responsible for instructing and explaining the following in patient/family orientation: call signal, smoking policy, and side rail policy. Is responsible for the following inpatient discharge: helps patient collect personal belongings; takes patient per wheelchair to lobby or car; and removes all equipment from the room, cleans, and returns to SPD or a storage area.
responsible for the following in transferring patients.
Collects patient's personal belongings, assembles equipment to go with the patient, accompanies the patient to a new room, and stays with the patient until floor nurse enters the room.
Is respectful to patient’s right to privacy and confidentiality: knocks before entering the room, does not expose patient unnecessarily in giving care, closes the door when giving a treatment, and keeps patient information confidential.
Answers call lights promptly and with a pleasant, helpful attitude.
Observe the RN performing the following procedure and nursing functions. Then after a satisfactory return demonstration to the RN, the EDT may perform procedure and nursing functions independently, under the direction of the RN.
Check restraints frequently to make sure the patient has not removed them or that they are neither too loose nor too tight. Obtains permission of RN before removing them for any reason.
Notifies RN of any “beeping” infusion pumps. Checks fluid level in the bag and notifies RN when it is low.
Notifies RN immediately if any swelling, redness, or if the patient complains of anything. Assembles IV equipment.
without receiving instruction from the ER Nurse.
Inserts Foley catheter using good technique and displaying proper knowledge about catheterizing patients.
Assures that there is no pull on the catheter while giving care. Assures that there are no kinks in the catheter or loops that fall down below the level of urine in the drainage bag. Assists the RN in giving Foley catheter care. Collect specimens as instructed by RN.
Is conscious of maintaining a sterile atmosphere by knowledge of sterile technique.
Demonstrates proper cleansing and preparation of wounds. Can properly assist physicians with suture repairs.
Can properly suction secretion/fluid from mouth, throat, and nose.
Is knowledgeable in shock management by knowing properly apply pressure to a bleeding wound. Can properly apply pneumatic anti-shock trousers.
Can properly apply cardiac monitor (EKG) leads.
Can properly handle fractures and apply splints and slings as physician orders. Can fit the patient's crutches properly. Knows and utilizes proper body mechanics.
Understand the importance of the “No Smoking” sign on the door. Replace the mask or cannula if they become displaced. If the tent is in use, ensure that the ends of the tent are tucked in at all times. Promptly reports to RN if the patient complains or looks like having difficulty breathing.
Assists physician with application of casts and splints. Assumes position of the limb is maintained as instructed by RN. Notices swelling, coldness, redness, or discoloration of toes or fingers and reports to RN. Reports any bleeding through the cast or complaints of pain to the RN.
Ensures side rails remain up and the patient remains in a bed after the pro-op medication is given.
Applies anti-embolic hose appropriately and in the correct size.
Assist in moving the patient to the stretcher.
Safely performs surgical shaves and preparation of skin.
Takes vital signs as requested by RN for post-op care. Assists with turning, coughing, and deep breathing as instructed by RN.
Can properly perform EKGs.
Performs phlebotomy skills.
Contributes toward maintaining a clean, safe environment for the patient and assumes certain responsibilities for the care and use of equipment.
Ensures beds are in low position except when raised to give care and are locked at all times.
Adheres to procedures for transferring patients to chairs, wheelchairs, and stretchers and in transporting patients in wheelchairs and stretchers.
Ensures that the stretcher is locked.
Ensures that there is a clear pathway from patient door to bedside at all times.
Assists in maintaining a clean environment by practicing good hand washing.
Adheres to isolation procedures.
Reports condition of un-cleanliness on the unit to Shift Coordinator.
Knows the use and operation of equipment he/she is required to use.
Knows the care and location of all other equipment used on the unit.
Uses supplies economically and only for the use intended.
Knows how to stock and maintain equipment in the department.
Job Requirements:
Education/Skills
~ Certification required.
Experience
~ Two (2) years of patient care experience in an acute care hospital or EMT field/Emergency Care Setting required.
Licenses, Registrations, or Certifications
EMT license required.
BLS required.
Work Schedule:
7PM - 7AM
Work Type:
Full Time
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour plus tips.
Work Schedule: The work schedule for this position is open availability.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
* High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
* Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
* One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
* Knowledge of principles and processes for providing customer and personal services.
Skills:
* Ability to read and write standard English language
* Ability to read and comprehend simple instructions, short correspondence and memos
* Ability to write simple correspondence
* Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
* Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
* Ability to understand 24 hour and military time systems
* Ability to understand rates applicable to time passed
* Ability to operate a manual transmission is highly desirable
* Perform parallel parking
SCOPE
Authority to Act:
* Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
* The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
The hourly base pay range for this position is $14 per hour plus tips ($20-$30 in tips per shift averaging $16-$17 per hour).
Work Schedule: The work schedule for this position is day time shifts Monday-Friday, 7:30am-4pm (flexible), no weekends!
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
#Appcast-HiPoA career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
- Hospital Valet Drivers - OSU Wexner Medical Center, Main Campus
- Starting pay $15 PLUS tips, PLUS bonuses
- Benefits offered to full and part time employees - medical/dental/vision
- No experience needed
- Shifts available: Weekdays mid shift, 2nd shift, overnight
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour plus $5 - $9 per hour in tips and per-vehicle bonuses.
Work Schedule: The potential work schedule for this position is weekdays, weekends, all shifts
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- A valid driver’s license and clean driving record
- Must be at least 18 years of age and be able to pass a criminal background and drug screen
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
#Appcast-HiPo
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
- St Rita Medical Center, Lima
- Starting pay $12/hour PLUS $4 - $6 per hour in cash tips daily
- Benefits offered to full and part time employees - medical/dental/vision
- No experience needed
- Day shift, Monday through Friday
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $12 per hour plus $4 - $6 per hour in tips.
Work Schedule: The potential work schedule for this position is Monday through Friday between the hours of 6am and 8pm.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
#Appcast-HiPoA career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
- Valet Drivers - St Francis Medical Center
- Starting Pay $15 per hour plus cash tips
- Benefits offered to full and part time employees - medical/dental/vision
- No experience needed
- Day shift, weekends required
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 - $16 per hour plus $2 - $5 per hour in tips.
Work Schedule: The potential work schedule for this position is between 7am and 8pm, weekends required.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
#Appcast-HiPoPURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers.
ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members.
I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits.
A. Servers check sections in the dining room for readiness for customers.
B. Ensure that tables, booths, and chairs are clean.
C. Clean dining room windows and carpet.
D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth.
E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean.
F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full.
II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables.
A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard.
B. Determine how many customers are in the party, and which server's section is next in the rotation.
C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters.
D. Escort customers to the table, walking at a casual pace, not rushing the customers.
E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal.
F. Deliver menus to the customers and inform them that their Server will be right with them.
III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section:
A. Servers will greet his/her tables within 2 minutes of the customers being seated.
B. Bring all serviceware to the table when you greet your customers at the table.
C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders.
D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order.
E. Enter appetizer and beverage orders into SUS, the Point of Sale system.
F. Prepare beverages, and deliver beverages, on tray, to customers' table.
G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order.
H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share.
I. Enter entree orders into SUS, the Point of Sale system.
J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives.
K. Prebus table of any dishes that the customer is finished with.
L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest.
M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with.
N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share.
O. Enter dessert orders into SUS, the Point of Sale system
P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with.
Q. Deliver any needed/requested packaging for leftover menu items.
R. Servers deliver checks and process customers' payments rapidly, within 3 minutes.
S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs.
IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders.
VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team.
VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized.
VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including:
- A. Ensuring that tables, booths, and chairs are clean.
- B. Cleaning dining room windows and carpet
- C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth.
- D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean.
- E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full.
IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as:
- A. Filling salad bar by prescribed method (in restaurants with salad bars.)
- B. Restocking server station.
- C. Cleaning shelves. Some are reached by use of a stepladder.
- D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution.
- E. Washing dishware as instructed.
- F. Filling condiment shakers in assigned section or station.
X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as:
- A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield.
- B. Vacuum any carpeted areas of dining room.
NON·ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions.
- A. Washing dishes with automatic dishwasher as instructed during cleanup times.
- B. Mopping and other cleaning of other areas other restaurant.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace.
B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes:
1. Lifting completed menu items, delivering them to tables, and serving customers.
2. Bending and stooping. Must be able to bend over to serve customers.
3. Standing and walking. The majority of on job time is spent standing and walking.
4. Must have sufficient visual ability to perform the essential functions of the job.
5. Must be able to communicate with supervisors, co-workers, and customers.
6. Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees.
C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors.
D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner.
EQUIPMENT USED:
Serving tray, ticket book, flatware, and serving trays.
"Point of Sale Computer'. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage.
"Pan Gripper'. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.Job Details
- Hospital Valet Driver - Fort Sanders Medical Center
- Starting pay $13 per hour PLUS cash tips daily
- No experience needed
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $13 per hour plus $6 - $9 per hour in tips.
Sign On Bonus Eligibility • $500 Sign on Bonus Full time or part time positions. • Bonus payouts will be made in two installments • We will pay $250 at 60 days and $250 at 6 months.
Work Schedule: The potential work schedule for this position is weekdays, weekends, all shifts.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
#Appcast-HiPo