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Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

Location: Savannah, GA

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.

This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

• Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
• Responsible for coaching and developing reports on customer service processes and best practices.
• Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
• Drive a culture of accountability, continuous improvement, and personal excellence
• Directs workforce management activities and sets performance goals and objectives accordingly
• Develop and maintain strategy on ensuring customer satisfaction on all service interaction
• Provide team motivation and development to maximize sales opportunities
• Responsible for the overall performance and productivity of direct reports
• Responsible for weekly payroll review and submission to ensure correct entries
• Responsible for driving the growth of revenue and profit originating from a call center
• Proven ability to meet performance, efficiency, and quality assurance targets
• Monitoring of individual and team results to identify and act on both positive and negative performance
• Communicate key messages effectively to ensure that direct reports are informed of process changes
• Provide regular feedback to supervisors regarding performance wins and areas of opportunity
• Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
• Develop and audit quality assurance strategies to ensure the delivery of world-class service
• Determining work procedures, preparing work schedules, and expediting workflow
• Responsible for hiring, coaching and terminating call center employees
• Be a subject matter expert on your client's business
• Manage remote employees as needed.
• Other duties and responsibilities as assigned

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Are you a strong leader who enjoys developing a team and delivering a great guest experience? Do you perform well in a fast-paced environment where every shift brings something different?

We're seeking an Assistant Manager to support daily operations at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team, maintain high operational standards, and ensure guests receive quality food and service in a clean, safe setting.

• Lead, train, and coach Team Members, Carhops, and Skating Carhops
• Direct shifts to ensure operational standards are consistently met
• Enforce company policies and procedures
• Open and close the drive-in as required
• Monitor staffing levels and assist with scheduling
• Manage inventory and help control food costs
• Complete weekly inventory counts and required documentation
• Support administrative duties and reporting
• Promote a strong customer service culture
• Handle guest concerns promptly and professionally

• Flexible scheduling
• Health insurance benefits
• Competitive pay
• Growth opportunities into higher leadership roles
• Team-oriented, supportive work environment

Here at SONIC Drive-in, our priority isn't just great service, it's great experiences. Whether you're coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we're ready for you. That's why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because \"This is How We SONIC\". Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!

We are seeking a detail-oriented, proactive Logistics Specialist to join our Logistics & Trade team. In this role, you will provide exceptional customer service to both internal and external clients while supporting the Traffic Manager in overseeing domestic freight, ensuring freight bill accuracy, and resolving shipment issues.

What You’ll Do

• Serve as the main contact with carriers to resolve shipment issues
• Support Sales, Dealer Services, and Warehouse teams
• Review and code courier invoices
• Coordinate consolidated containers shipping to Europe
• Expedite priority shipments
• Maintain vendor routing guides
• Analyze logistics data (TMS, courier reports, Power BI)
• Track KPIs and identify process improvements
• Support Traffic Manager and Import/Export Manager as needed

What You Bring

• Bachelor’s degree in Logistics, Supply Chain, or Business Administration
• 0–2 years of logistics or administrative experience
• Excellent communication, organization, and customer service skills
• Strong attention to detail
• Proficiency in Excel, Teams, Outlook; experience with Power BI
• Experience auditing freight bills (preferred)

Additional Details

• On-site role
• Frequent screen use
• Frequent verbal and written communication
• Ability to sit for 7+ hours
• Occasional movement within office space to access files and equipment

Disclaimers

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify.

Notice to California Employees and Prospective Employees

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.

Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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Moose Offroad is looking for a skilled Full Stack Magento Web Developer to build high‑quality user experiences and ensure accurate Year/Make/Model (YMM) search functionality across our Magento e‑commerce platform. You’ll work across the full stack to deliver fast, intuitive, and reliable shopping experiences.

What You’ll Do

• Develop and customize Magento 2.x themes, templates, and modules
• Translate UX/UI designs into functional front‑end experiences
• Build and optimize YMM search and vehicle‑garage functionality
• Ensure responsive, accessible, mobile‑first design
• Improve site speed, performance, and SEO
• Troubleshoot bugs and collaborate across UX, product, and development teams
• Conduct user testing, analyze UX metrics, and recommend improvements
• Maintain documentation and stay current on Magento and e‑commerce best practices

What We’re Looking For

• Expertise in HTML5, CSS3, JavaScript, SASS/LESS
• Strong Magento 2.x theme & component development
• Solid understanding of UI/UX principles and user flows
• Experience with Git, analytics tools, A/B testing, CRO, and SEO
• Knowledge of ACES/PIES, fitment data, and part‑to‑vehicle logic
• Familiarity with Adobe Commerce and multi-store setups

Qualifications

• Bachelor’s in Computer Science, Web Design, HCI, or equivalent experience
• 2–4 years Magento experience in e‑commerce
• 2–4 years with design tools (Figma, Sketch, Adobe XD, InVision)
• Magento certification preferred

Disclaimers

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify.

Notice to California Employees and Prospective Employees

We’re looking for a strategic and relationship-driven HR Business Partner to support leaders, drive people-focused initiatives, and help strengthen our organizational culture. This role partners closely with business units to align HR strategies with operational goals while supporting employee relations, engagement, and talent development.

What You’ll Do

• Serve as a strategic advisor to leaders on organizational design, workforce planning, and change management
• Address employee relations matters with fairness and consistency
• Support performance management, succession planning, and development initiatives
• Collaborate with Talent Acquisition and Learning teams to meet current and future talent needs
• Lead or support HR program rollouts, policy updates, and engagement initiatives
• Monitor HR metrics and ensure compliance with employment laws and internal policies
• Maintain strict confidentiality and build strong, trusted relationships across the organization

What You Bring

• Bachelor’s degree in HR, Business Administration, or related field
• 4–6 years of progressive HR experience (HRBP or generalist preferred)
• Strong communication, consulting, and relationship-building skills
• Working knowledge of employment law and HR best practices
• Advanced proficiency in the Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) with the ability to build reports, presentations, and data‑driven insights
• HR certification (SHRM-CP, PHR) a plus

Additional Details

• Role requires frequent screen use, communication, and mobility throughout the office
• Reasonable accommodations available
• Hybrid role: 2–3 days in office per week

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

LeMans Corporation is seeking a Software Engineering Manager to lead a high‑performing team of D365 and .NET engineers. You’ll guide team strategy, support career growth, and ensure delivery of scalable, customer‑focused solutions that power our business.

What You’ll Do

• Lead, mentor, and develop software engineers
• Foster customer‑centric decision‑making
• Provide technical and professional coaching
• Collaborate with Technical Leads and Project Managers on priorities and staffing
• Keep engineering work aligned with customer needs
• Remove blockers and maintain team momentum
• Champion modern engineering practices (code reviews, CI/CD, version control)
• Balance workloads and encourage cross‑training
• Promote open, respectful communication and team health
• Conduct performance reviews and goal setting
• Communicate progress, risks, and KPIs
• Plan for future staffing and skill development

What You Bring

Core Skills

• Strong attention to detail and organizational skills
• Excellent communication abilities
• Proven success building and sustaining high‑performing teams

Technical Experience

• Expertise in .NET
• Solid understanding of Agile delivery, CI/CD, and structured code reviews
• Experience coaching engineers and collaborating across teams
• Background with Microsoft Dynamics 365 F&O (D365 F&O)

Qualifications

• Bachelor’s degree
• 4–6 years leading software engineering teams in a Microsoft‑focused environment
• Ability to travel up to 10%

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

• Setup and operate multiple machines and machining centers.
• Read, interpret, and follow complex blueprints, operating sheets and procedures, sketches, and related technical data to determine tooling requirements, setup procedures, control settings, and machining method and sequence.
• Mount, align, position, and secure tooling, attachments, and work piece on machine.
• Enter commands to input, output, or retrieve preprogrammed instructions from database.
• Calculate, set, and operate machine controls to position spindle in relationship to work piece and to regulate factors such as cutting depth, speed, feed, and coolant flow.
• Input either through automatic download of manually, all SPC and measurement related information as defined by the engineering community to establish and maintain process controls.
• Operate machine and monitor displays and machine operation to detect machine or machining malfunctions or deviations.
• Monitor machines and machining operations to stop and change cutting tools and setup according to required machining sequence or to measure parts for conformance to blueprint specifications.
• Enter commands or manually adjust machine controls to correct malfunctions or out-of-tolerance machining.
• Operates machine manually to perform non automated functions and when automatic programming is faulty or machine malfunctions.
• Use a variety of precision inspection equipment to verify all applicable features using appropriate inspection methods.
• Maintain logs or records and discuss control media errors with Supervisor and Engineering/Programming personnel to resolve problems.
• Perform daily machine maintenance and housekeeping duties such as but not limited to maintain and adjust oil and coolant levels, monitor and adjust coolant concentration, clean machines, tooling parts, and surrounding work areas.
• Operate pendant crane and properly rig parts ranging from 5-1000lbs.
• Operate motorized and manual pallet jacks as well as box dolly when necessary.
• Assistance may be given to other operators on proper operational procedures. This includes assistance in training other operators to run machines and perform any other job-related tasks.
• Wear all appropriate PPE and abide by all safety rules and regulations as designated by the local EH&S department.

• High school diploma or its equivalent is required.
• Minimum of two (2) years of experience in set-up and operation of CNC Mill/Turn Centers, completion of an accredited training program will be considered.
• If necessary, be able to demonstrate ability to perform above skills on a test piece.
• Prossess sufficient computer skills.
• Ability to demonstrate CNC control abilities, including editing speeds, feeds, tool offsets, and fixture offsets.
• Ability to read and interpret complex blueprints, procedures, and work instructions.
• Ability to use various measuring instruments including dial bore gages, indicator snap gages, verniers, and .0001 micrometers.
• Demonstrate use of various measuring instruments including but not limited to; dial bore gages, indicator snap gages, air gages, radius gages, Vernier's, and .0001 micrometers.
• Possess skills necessary to maintain accurate documentation.
• Ability to operate a pendant crane and a motorized and manual pallet jack and box dolly.
• Ability to properly rig parts ranging from 5 - 1000 lbs.
• Possess necessary personal tools.
• Must be willing and available to work any shift (2nd shift: 3pm - 11pm, 3rd shift: 11pm - 7am).

• Competitive salary and benefits package, including health, dental, and retirement plans.
• Flexible work schedules and paid time off to promote a healthy work-life balance.
• Professional development opportunities, including mentorship programs and sponsorship for continuing education.
• An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations.
• The chance to be part of a mission-driven organization making a positive impact on the future of energy.
• Opportunities for continuous learning and training to grow throughout your career!

• Actively promote and participate in advancing the safety culture of the facility.
• Read, process sheets, blueprints, and sketches to determine dimensional specifications, set up, and operating requirements.
• Locate and download programs from a DNC storage system.
• Interpret work instructions.
• Identify, select and install proper tooling for operations being performed.
• Calculate proper feeds and speeds for a variety of steel grades, copper, brass, aluminum and bronze
• Read, understand, edit and/or write programs.
• Understand capabilities of tooling and machinery.
• Understand applicable quality systems and perform necessary quality inspections.
• Adhere to all Waukesha Bearings policies and procedures.
• Seek out and participate in Continuous Improvement opportunities.
• Set up all necessary measuring equipment and routinely check the calibration of the equipment while measuring.
• Create and maintain a team focused work environment.

• One year Machine Tool Operation certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Prior experience with precision inspection equipment including, but not limited to, micrometers, calipers, height gauges, bore gauges
• Our Antigo facilitiy is under ITAR/UNNPI regulations, so you must be a US citizen