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Director, Insights & Analytics

As Director, Insights & Analytics, you will be a key leader within the commercial business team, reporting to the Head of Decision Sciences. In this role, you will establish and execute integrated, scalable processes to amplify insights across brands and functions, including Field, Digital, and Patient Services.

Your primary focus will be to operationalize business-critical questions aligned to strategic priorities and translating insights into action. You will help shape cross-functional teams supporting priority therapeutic areas, with a strong emphasis on nephrology, building repeatable processes that enhance decision-making, improve brand performance, and enable rapid response to market dynamics. Working closely with cross-brand and analytics partners, you will ensure insights are effectively translated into strategies that support broader business goals.

Keywords: Analytics, Insights, Market Research, Forecasting, Nephrology

Responsibilities:

• Define and operationalize the control tower by designing end-to-end insights gathering, synthesis, and dissemination processes.
• Continuously assess and refine processes to meet evolving business needs and strategic objectives.
• Connect functional support areas to ensure alignment with brand strategies and KPIs, particularly within nephrology-focused brand teams.
• Lead cross-functional collaboration forums to drive shared accountability and coordinated execution.
• Align analytics initiatives with strategic priorities across teams.
• Integrate market signals and performance data to guide strategic decisions and resource allocation.
• Partner with analytics teams to interpret data and translate insights into actionable recommendations.
• Prepare and present insights to senior stakeholders to inform strategy and execution.

Who You Are

You are a strategic, highly organized leader who thrives in fast-paced environments. You bring deep experience in nephrology and combine strong analytical thinking with a solid understanding of pharmaceutical operations. You excel at influencing stakeholders across functions, building trust, and creating processes that are both rigorous and adaptable.

Requirements:

• Bachelor’s degree in a relevant field (e.g., Data Science, Statistics, Business, Life Sciences); master’s degree preferred.
• 10+ years of experience in insights, analytics, strategy, or operations within pharmaceutical or healthcare environments, including meaningful experience supporting nephrology brands or therapeutic areas.
• Strong project management skills and experience enhancing platforms for insights structuring.
• Proven ability to deliver data-driven recommendations and manage multiple priorities.
• Excellent written and verbal communication skills, with strong storytelling capability.

At Bel, we are not just a company—we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel®, GoGo squeeZ®, The Laughing Cow®, and Boursin®, our snacking solutions bring more than joy; they want to serve as a force for good. Our U.S. Mission? To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits, veggies, and dairy as part of their daily lives. #IWorkForAllForGood

Job Description Summary

At Bel, the vision for the Strategic Insights department (SI) is to become a competitive advantage for the company, ​running a Best-in-class Insights & Foresights factory, powered by big & smart data analytics.

The Director of Business Analytics North America belongs to the global SI team (around 20 people), with a direct reporting line to the Head of Strategic Insights for North America. This hybrid role will be located in Bel’s Chicago or New York City US HQ offices. The Director of Business Analytics, North America, is a strategic leadership position focused on driving data-driven decision-making and business growth across the U.S. and Canada. This role collaborates with various departments, including marketing, innovation, finance, supply chain, and sales—to turn consumer and market insights into actionable strategies. This role brings together consumer understanding, shopper insights, advanced analytics, and market performance data to shape strategy and fuel brand growth. This position also supports global initiatives by sharing North American insights and activating global Strategic Insights tools across the region. The Director of Business Analytics will have a Business Analyst as a direct report.

Main responsibilities include:

Support the Head of Strategic Insights for North America & broader North America Strategic Insights team to lead the relevant learning agenda & roadmap to address local key business priorities. 

• Leverage trends, data, consumer & shopper insights, and other relevant resources, such as macroeconomics, to inform local strategies, accelerate business growth and identify new business opportunities. 

• Identify learning gaps and turn them into learning roadmap with clear objectives.
• Manage the Analytics portion of the Strategic Insights budget with agility and a strong ROI mindset
• Leverage data & analytics agency partnerships to maximize added value. 

• Recommend potential new vendors and methodologies to address key business issues in the most efficient and impactful way.

Drive and expand data & analytics culture and usage (sell out data, consumer data, retailer data)

• Drive business and brand performance analysis and processes.
• Develop and manage analytic tools on both ongoing and ad-hoc basis in partnership with Global Business Analytics lead.
• Support the development and adoption of forecasting and analytics tools.
• Strengthen North America’s data-driven culture and insights-led decision making
• Upskill & Train the local teams leveraging analysis templates and tools developed by the Strategic Insights Business Analytics group (RGM, Sales uplift, etc.)
• Lead the data set-up of the new “(healthy) snacking” competitive environment
• Leverage various data sources (POS data, HH purchase dynamics, consumption trends, etc.) to explain drivers of business performance and inform tactical & strategic business decisions with actionable recommendations.
• Translate data into clear, persuasive reports and presentations for senior leadership.
• Support Marketing, Sales, Finance and Supply Chain teams in category and retail ad hoc analysis to understand underlying trends and impact to brand/retailer volume performance.
• Drive media effectiveness and efficiency for all brands. Provide guidance on opportunities to optimize or improve marketing effectiveness and efficiency by leveraging Growth Drivers Models.
• Recommend appropriate tools to measure marketing campaigns effectiveness and ROI (i.e. marketing mix, etc.) according to level of investment, stakes and Bel Group requirements. Partner with the global business analytics lead on measurement projects pilot and internalization (in-house MMM)
• Build and lead the North America learning agenda aligned with business priorities.
• Identify insight gaps and recommend the right mix of syndicated data and custom research.

Lead and coach the NorAm cheese & squeeze business analyst

• Actively identify strengths and areas of opportunities for the Business Analyst through regular feedback, hands on coaching and stretch assignments that build confidence and leadership capabilities.
• Build development plans for the team to grow their skillset in alignment with the company needs and vision for the North American Strategic Insights department
• Create a culture of analytical rigor by setting standards for data quality, validation and insight generation across the team.

Contribute to the Strategic Insights full team life and mission:  

• Responsible for transversal projects in the SI Community and Share business cases and best practices with other members across the globe. 
• Roll out & amplify Strategic Insights global Business Analytics programs.

PROFILE/SKILLS

Education & Experience:

• Bachelor’s degree required, Master’s preferred
• Minimum 10 years of experience and expertise as business analyst & consumer insights with a strong focus on business analytics, in FMCG space.

• Mastery working with data and data providers such as Circana/ Nielsen, Kantar, retailer data and loyalty cards analytic programs

• Experience working in a multicultural, international environment / company is necessary. 
  • Experience partnering with North American commercial teams; international experience is a plus.
  • Fluent in English; French is a plus 

 Technical skills

• Excellent analytical skills and experience manipulating large, complex datasets from multiple sources (Nielsen, IRI, etc.), coupled with solid business thinking.
• Expertise in ad hoc research
• Affinity for visualizing data in a way that is relevant to answering specific business questions 
• Business-oriented strategic thinker with strong synthesis and storytelling skills.
• Proactive, autonomous, and solutions-focused; comfortable navigating ambiguity.
• Curious mindset with interest in new tools and approaches (AI, DIY research, etc.)
• Advanced skills in Excel, Power BI, PowerPoint, Teams, and SharePoint.

Soft skills

• Accountable, autonomous & proactive  
• Strong business acumen
• Strong capacity to connect the dots: Ability to translate data analysis into clear presentations with actionable insights and recommendations.
• Strong attention to detail and ability to see the strategic implications for the business in the big picture.

• Excellent storyteller, leveraging effective & impactful communication skills
• Engaged team player with strong collaboration and cross-functional partnership skills- must be comfortable working with teams throughout the organization (horizontally and vertically), with drive and enthusiasm.
• Solid Influencing skills – has a point of view, articulates it, and can influence senior leadership at local and global level.
• Curious learner, with strong appetite for new tools and approaches (AI, DIY, etc.)
• Eager to work with people from different countries and cultures
• Flexible and agile, with capacity to overcome obstacles & create solutions when they don’t exist. Problem solving skills.

Total Rewards

• Base Salary: $185,000 - $210,000 (based on experience and location of role Chicago or NYC)
• Bonus Opportunity: 28%
• PTO and Medical, Dental and Vision Benefits from Day 1
• 401k Match

Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands also prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call 312-462-1500.

If you think that this job is for you, please click now on the button "Apply".

PIe7bc3357528f-37344-39857975

About the Role:

A Chemtek is seeking a detail-oriented Analytical Chemist to support the testing, characterization, and documentation of analytical reference materials. This role will play an important part in maintaining product quality and supporting our quality systems.

The Analytical Chemist will be responsible for performing analytical testing to verify the identity, purity, and quality of reference materials using multiple analytical techniques. The role will also support method development, product documentation, and continuous improvement of laboratory procedures.

This position is ideal for someone with 2–4 years of analytical laboratory experience, particularly in LC-MS and analytical method development, who enjoys working in a collaborative and quality-focused environment.

Key Responsibilities:

Analytical Testing

·      Perform testing on wide range of organic standards using techniques to verify compound identity, purity, and concentrations

·      Utilize analytical instrumentation including LC-MS, GC-MS, NMR, and HPLC/UHPLC

·      Determine compound purity using HPLC/UHPLC, GC-MS, and quantitative NMR (qNMR)

·      Apply analytical techniques for water content determination (Karl Fischer), elemental analysis (CHN), concentration verification, and residual solvent analysis

·      Conduct stability and homogeneity testing to support product release and shelf-life determination

Product Documentation

·      Develop, revise, and maintain laboratory Standard Operating Procedures (SOPs) in accordance with ISO17025 and ISO17034 quality systems

·      Maintain accurate records of analytical testing to ensure data integrity and product traceability

Quality System Documentation

·      Develop, revise, and maintain laboratory Standard Operating Procedures (SOPs) following ISO17034/17025 standards

·      Prepare and maintain controlled laboratory documentation.

·      Prepare and maintain controlled laboratory documentation within the company quality system

Qualifications:

Required:

• Bachelor’s degree in Chemistry, Analytical Chemistry, or related field
• 2-4 years’ experience working in an analytical/testing lab environment
• Excellent organizational and communication skills.
• Ability to work independently and solve problems proactively.
• Work in-person in a laboratory environment in Woburn, MA
• Hands-on experience with LC-MS or other mass spectrometry techniques strongly preferred

Compensation:

• Salary is commensurate with qualifications and experience
• Bonuses and incentive compensation
• Benefits: 401(k) retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance

About Us:

A Chemtek Inc. is a growing producer of high-quality analytical reference materials supporting pharmaceutical, environmental, food safety, and life science laboratories worldwide. Our mission is to provide reliable analytical standards that enable scientists to produce accurate and reproducible results.

For additional information, please visit our website

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Senior Analytics Engineer

Overview

A rapidly growing consumer products company is seeking a Senior Analytics Engineer to help build and scale a modern data platform. This role sits at the intersection of analytics engineering, data infrastructure, and business intelligence, enabling teams across the organization to make data-driven decisions.

The company operates a U.S.-based manufacturing environment and a strong direct-to-consumer ecommerce platform. As the organization continues to scale, the data function is being built from the ground up, creating an opportunity for a hands-on engineer to shape the architecture, pipelines, and analytics capabilities of the business.

Responsibilities

Data Platform Development

• Build, maintain, and optimize data models using SQL and DBT
• Support migration and development of a centralized data warehouse environment
• Design scalable data architecture and transformation layers
• Improve reliability, performance, and maintainability of analytics infrastructure

Data Pipeline Engineering

• Develop and maintain ETL/ELT pipelines using modern data tools
• Expand and optimize ingestion pipelines from operational systems
• Write custom workflows and integrations using Python
• Ensure data quality, monitoring, and pipeline stability

Business Intelligence & Analytics

• Develop and maintain dashboards and reporting solutions
• Enable self-service analytics for business teams
• Work directly with stakeholders to translate business needs into data solutions
• Support analytics across key functions including:
• Supply chain
• Ecommerce performance
• Marketing analytics
• Sales performance
• Forecasting and operations

Data Governance & Reliability

• Establish trusted datasets and consistent data definitions
• Improve data documentation and discoverability
• Troubleshoot data issues and analytics requests across teams
• Ensure long-term scalability of the analytics ecosystem

Required Qualifications

• 4+ years of experience working with SQL
• 4+ years of experience using DBT
• 4+ years of experience building dashboards and BI solutions
• Experience building and managing data pipelines and ETL workflows
• Strong understanding of data warehousing concepts
• Ability to work independently in a fast-paced, evolving environment
• Strong communication skills and experience collaborating with non-technical stakeholders

Preferred Qualifications

• Experience working with BigQuery
• Experience building dashboards in Looker
• Pythonfor data workflows or ingestion pipelines
• Experience with ecommerce analytics
• Experience analyzing Shopify or similar commerce platforms
• Experience working with manufacturing or supply chain data

Ideal Candidate Background

Strong candidates often come from:

• Ecommerce organizations
• Manufacturing companies
• Businesses operating direct-to-consumer sales models
• Mid-sized companies where individuals have broad ownership of the data stack

Experience analyzing

• Ecommerce sales performance
• Supply chain operations
• Marketing attribution
• Product and operational data

Work Environment

• Hybrid work model with 2–3 days per week in office
• Collaboration with a small technical team including IT and data science
• Fast-paced environment with significant opportunity to influence the company’s data strategy
• High level of autonomy and ownership over technical solutions

What We're Looking For

• Curious and evidence-driven
• Comfortable working with ambiguity
• Self-directed and proactive
• Passionate about learning new technologies
• A strong problem solver who enjoys building scalable systems

Role: Data & Analytics Technical Program Manager (TPM)

LOCATION: PHOENIX, AZ (HYBRID)

Full-Time/Direct Hire

Overview

We are looking for a Data & Analytics TPM to lead delivery of enterprise data initiatives and help

scale the company’s analytics platform. This role will coordinate data engineering, analytics, and

business teams to deliver high-impact data products and insights.

Ideally we need someone who is comes from a core hands-on technical Data & Analytics background and transitioned in to Program Management.

Responsibilities

• Lead delivery of data platform and analytics programs.
• Manage initiatives across Snowflake, data pipelines, and BI analytics.
• Coordinate data engineering, analytics, and business stakeholders.
• Track roadmap, milestones, and execution for data initiatives.
• Drive adoption of dashboards, data products, and analytics capabilities.

Qualifications

• 5–8+ years in Technical Program Management or Data/Analytics programs
• Must have experience Technical experience in Snowflake, ETL, BI Analytics, AWS Cloud.
• Experience with modern data platforms (Snowflake, ETL pipelines, cloud)
• Strong stakeholder and program management skills
• Experience working with data engineering and analytics teams

Senior Product Manager, Insights & Advanced Analytics

Austin, TX (Hybrid) | Mobility Technology | People‑First Culture

Our client is transforming automotive retailers into the mobility networks of the future. Launched in 2016, they manage tens of thousands of vehicles for dealerships across North America and have been recognized by Built In as one of Austin’s Best Startups to Work For five years in a row. They operate with a people‑first culture, flexible scheduling, unlimited PTO, a strong DEI commitment, and accessible, supportive leadership.

They are hiring a Senior Product Manager, Insights & Advanced Analytics to build and scale their intelligence and analytics product line. This senior individual contributor role reports directly to the Chief Product Officer and sits at the intersection of data, economics, and product strategy.

What You’ll Own

• Intelligence & Analytics Product Strategy

Develop monetizable analytics products by transforming fleet data into decision‑grade insights embedded directly in the platform.

• Enterprise Reporting

Own and evolve the reporting roadmap across dealer groups and OEMs. Standardize metrics, reduce custom reporting, and ensure accuracy, consistency, and trust.

• Productized Decision Systems

Identify key economic decision points and build forward‑looking capabilities such as lifecycle optimization, utilization forecasting, pricing analysis, and revenue impact modeling.

• Monetization & Customer Value

Define packaging and pricing for advanced analytics. Validate demand early and directly link product decisions to measurable customer and company financial impact.

• Cross‑Functional Leadership

Partner with Data and Platform Engineering on data quality and model robustness, and with Sales and Customer teams to drive adoption and expansion.

What Success Looks Like

• Analytics becomes a meaningful and measurable revenue stream
• Reporting is standardized, trusted, and scalable across enterprise customers
• Predictive and AI‑driven intelligence is embedded in workflows and consistently used
• Customers experience documented gains in utilization, capital efficiency, and margin performance

About You

You think in systems and economic frameworks, not isolated features. You’re comfortable with complex data, probabilistic reasoning, and translating analytical outputs into clear, operational decisions. You bring commercial discipline, strong judgment, and a track record of building analytics products that change customer behavior and deliver financial results.

Required Qualifications

• 7+ years of Product Management experience with analytics, reporting, or intelligence products
• Experience owning a monetized data or analytics product with measurable revenue impact
• Background serving enterprise or OEM‑level customers
• Strong quantitative skills, including comfort with forecasting and economic trade‑offs
• Ability to interrogate data using SQL or comparable tools
• Proven ability to define economic success metrics and tie product direction to financial outcomes
• Experience developing pricing and packaging strategies for data‑driven products

Preferred Qualifications

• Advanced degree in a quantitative field
• Experience building predictive, optimization, or simulation systems
• Background monetizing analytics products in B2B environments
• Experience in mobility, asset‑heavy, or capital‑intensive industries

Benefits

• Competitive salary with bonus eligibility
• Medical, dental, vision, and disability coverage
• 401(k) with company match
• Unlimited PTO and flexible work
• LinkedIn Learning access and tuition reimbursement
• Paid parental leave
• Modern Austin office with free parking
• Supportive, people‑first workplace culture

Our pharma client is seeking a Media Analytics Manager to join their team through end of 2026, 40 hours/week. This role is hybrid onsite 3 days a week in Boston, MA.  

Role Summary
The Media Analytics Manager will join the Insights & Analytics team to support analytics operations, tagging governance, and channel performance reporting. This role ensures that data collected across digital touchpoints is accurately captured, structured, and made analytics-ready in alignment with enterprise measurement strategy. The candidate will work cross-functionally with analytics, marketing, agency, operations, and privacy partners to operationalize scalable and compliant data capture and measurement processes. The ideal candidate brings strong analytical capabilities, exceptional attention to detail, and a commitment to accuracy and data integrity.
 

Top Must Have Skills

5+ years experience in digital marketing analytics operations and reporting
Deep familiarity with digital measurement strategies, tagging, and taxonomy frameworks
5+ years experience with web analytics platforms such as Google Analytics or Adobe Analytics
Experience leading tagging operations across web, email, and media
Strong understanding of privacy, consent, and data compliance requirements

Additional Qualifications

Bachelors degree required
Pharmaceutical or healthcare industry experience preferred
Experience with tag management systems such as Tealium or Google Tag Manager preferred
Experience partnering with both internal and external stakeholders across end-to-end analytics initiatives

Responsibilities

Lead tagging and taxonomy operations across web, email, and digital media to ensure data capture frameworks align with measurement objectives
Oversee agency and vendor tagging processes, ensuring accurate deployment of tagging specs, trafficking sheets, and measurement standards across campaigns
Manage website analytics operations, including vendor-led Google Analytics tagging and configuration, to ensure accurate and analytics-ready data capture
Partner with privacy and legal teams to ensure compliant data collection, storage, and reporting
Own data quality assurance for third-party media data feeds, validating weekly publisher files for accuracy, completeness, and proper mapping
Deliver channel-specific analytics projects and ad-hoc reporting across web, email, and digital media initiatives
 

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor’s degree required; an advanced degree is advantageous.

IT Analytics Manager

Buckhead, GA (Hybrid)

Our client is looking for an IT Manager – Digital Analytics & Experience to lead the strategy, implementation, and optimization of enterprise digital analytics platforms while managing a small team. This role is ideal for someone who enjoys working at the intersection of technology, analytics, and customer experience and wants to drive data-driven decisions across product, marketing, and engineering teams.

What You’ll Do

• Lead and develop a team of analytics and technical professionals within the IT organization
• Own the implementation and governance of Google Analytics (GA4), Adobe Analytics, and Quantum Metric
• Design and manage tracking strategies and tagging frameworks using tools like Google Tag Manager or Adobe Launch
• Partner with Product, UX, Marketing, and Engineering teams to improve digital experiences and conversion performance
• Leverage session replay, behavioral analytics, and heatmapping to identify customer pain points and optimization opportunities
• Build and maintain executive dashboards and performance reporting (Tableau, Power BI, Adobe Workspace)
• Conduct deep-dive analysis including funnel analysis, segmentation, and attribution modeling
• Support A/B testing and digital experimentation initiatives to drive continuous optimization
• Manage vendor relationships and help translate IT strategy into actionable initiatives

What We’re Looking For

• 4–6+ years of experience in digital analytics, IT, or data-focused roles
• Hands-on experience with Google Analytics (GA4) and Adobe Analytics
• Experience with Quantum Metric, FullStory, Hotjar, or similar behavioral analytics platforms
• Strong experience with Tag Management Systems (Google Tag Manager, Adobe Launch, Tealium)
• Proficiency with SQL and advanced Excel
• Experience building dashboards in Tableau, Power BI, or Adobe Workspace
• Strong communication skills with the ability to translate data into clear business insights
• Experience leading or mentoring team members is a plus

Why This Role

• Opportunity to own enterprise digital analytics strategy
• Work cross-functionally with product, marketing, and engineering leaders
• Lead a team and make a direct impact on digital experience and performance