Cogent Analytics Jobs in Usa

The Manager - Data Science and Analytics plays a critical role in revenue and margin management for the Merchandising organization by performing various pricing analyses to exceed the financial targets. This highly visible individual will manage the daily and weekly promotions for print and digital marketing vehicles, so to be successful, strong analytical skills and business savviness is vital. This Team Member will develop and use analytics tools to draw insights and provides actionable recommendations while exhibiting higher-order critical thinking under ambiguous situations.

Major Activities

• Machine Learning Forecasting: Maintain, regularly run, and potentially adjust time-series forecasting pipelines with backtesting, accuracy diagnostics, drift detection, and ongoing monitoring.
• Pricing optimization: Maintain, regularly run and potentially adjust pricing/markdown optimization engines (e.g., Gurobi, CP-SAT), including feasibility checks, constraint adjustments, relaxations, and scenario analysis.
• Mathematical modeling: Translate new business rules (e.g., new constraints for pricing) into robust mathematical formulations.
• Production engineering: Maintain a modular codebase across forecasting, optimization, and data workflows; keep ensure code quality, test coverage, and documentation. Maintain overrides to handle data quality issues.
• Reporting & impact measurement: Own reporting for the pricing engine, turn recommendations into stakeholder-ready insights and quantify business impact.
• Cross-functional collaboration: Partner with Merchants and Pricing Advisory to translate business needs into features for retail pricing algorithm
• Develop and implement user-friendly analytics dashboards and tools that perform complex analysis manipulating large data sets to identify actionable business insights
• Initiate, partner with internal teams on process improvement initiatives
• Ad-hoc projects as identified by the supervisor

Other duties as assigned

Preferred Education/Experience

• Bachelor’s Degree or equivalent experience required.
• Advanced MS Excel required.
• Proficiency in forecasting and machine learning: Ability to build and deploy time-series forecasting models including feature engineering and robust backtesting & monitoring.
• Data manipulation and analysis: Strong ability to work with large datasets using Python (pandas/NumPy) and SQL, performing clean feature creation and diagnostic analysis.
• Data Engineering: Previous experience building DBT ETLs on cloud-based warehouses like BigQuery and working in Vertex AI.
• Problem-solving ability: Strong analytical skills to decompose complex business problems, balance solution quality vs runtime, and implement pragmatic fallbacks.
• Master’s degree in economics, data analytics, or math related field preferred

Minimum Type of Experience Required

• 7+ years of relevant work experience

Other

• SQL and Python required, Tableau or Power BI is preferred

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Advertising & Optimization Manager

Location: Minneapolis, MN

Reports to: Director of Ecommerce

Role Overview

The Advertising & Optimization Manager is responsible for driving profitable growth through on-site and off-site digital advertising across PSi’s ecommerce ecosystem. This role owns strategy, execution, optimization, and performance analysis of paid media investments across platforms including Amazon, Target, Walmart, and emerging channels.

In addition to campaign execution, this role plays a critical insights and storytelling function, translating performance data into clear, actionable recommendations for internal teams and PSi’s brand partners.

Key Responsibilities

On-Site Advertising & PPC

• Own on-site advertising strategy across Amazon, Target, Walmart, and other retail media networks
• Manage budgets, bids, and campaign structures to maximize ROAS, efficiency, and profitability
• Optimize campaigns across sponsored products, brands, display, and emerging ad formats
• Partner with brand partners and internal PSi stakeholders to align advertising with launches, inventory, pricing, and promotional plans

Off-Site Advertising & Demand Generation

• Develop and execute off-site advertising strategies to drive awareness, traffic, and engagement
• Manage influencer, paid social, digital media, and performance-based campaigns
• Evaluate channel mix, audience targeting, and attribution to drive incremental growth

Marketing Analytics & Performance Insights

• Leverage marketing analytics to evaluate campaign effectiveness across channels and the full funnel
• Analyze KPIs including ROAS, TACoS, conversion rate, CPC, impression share, and incremental lift
• Identify trends, opportunities, and risks across brands, categories, and platforms
• Use data to inform optimization strategies, budget allocation, and growth recommendations

Brand Partner Recaps & Reporting

• Develop clear, concise campaign recaps for brand partners on a recurring basis
• Translate complex performance data into actionable insights and strategic recommendations
• Support brand-facing conversations with performance reviews, testing results, and forward-looking plans
• Partner with internal teams to ensure alignment between advertising strategy and brand objectives

Tools, Testing & Optimization

• Leverage best-in-class ecommerce and advertising tools to drive insights-based decision-making
• Conduct ongoing testing across keywords, creatives, audiences, and media formats
• Stay current on platform updates, new ad products, and emerging best practices

Required Skills & Experience

• 4–7+ years of experience in ecommerce advertising, digital marketing, or performance marketing
• Deep hands-on experience with PPC and retail media networks
• Strong marketing analytics and data interpretation skills
• Experience presenting performance insights to internal stakeholders and external partners
• Ability to balance growth objectives with margin and profitability goals

Preferred Platforms & Tools

Experience with some or all of the following:

• Retail Media & PPC: Amazon Ads, Amazon DSP, Amazon AMC, Walmart Connect, Target Roundel, TikTok, Youtube, Instagram, Facebook
• Analytics & Insight Tools: Pacvue (or other ad software), Citrus, Criteo, Helium 10, SmartScout, Google Analytics
• Marketing & Performance Analytics: Platform-native reporting, BI tools, and attribution frameworks
• Collaboration & Reporting: Dashboards, performance recaps, and executive-ready summaries

Position: Senior Associate Actuary

Location: Fairfield County, CT (Hybrid)

Salary: $140,000–$200,000 + Bonus

Actuarial Summary:

This exciting opportunity is designed for an actuarial professional with strong property and casualty experience seeking exposure to reserving, pricing analytics, and enterprise risk management within a collaborative and data-driven environment. The Associate Actuary will play a key role in supporting reserve reviews, pricing analyses, and capital modeling initiatives while leveraging advanced analytics and external market data to inform business decisions.

The position offers hands-on analytical responsibility, visibility with senior leadership, and the opportunity to contribute to strategic initiatives through actuarial insight, predictive modeling, and modern data tools.

Key Responsibilities & Qualifications:

Conduct quarterly reserve reviews and monitor portfolios of Workers’ Compensation claims, analyzing paid and incurred development patterns for medical, indemnity, and expense components

Analyze statistical data, claims experience, and market trends to support pricing strategies and develop premium and loss projections for financial and underwriting planning

Evaluate trends using external economic indicators including industry benchmarks, medical CPI indices, and wage data to enhance reserving accuracy

Assist in developing and enhancing actuarial tools and models to improve the efficiency and accuracy of reserving and pricing analyses

Develop and enhance reporting tools and analytics capabilities in partnership with data and operational reporting teams

Build and implement models leveraging large datasets, statistical methods, and predictive analytics to support business decision-making

Translate complex analytical findings into clear insights through business-friendly communication and data visualization tools

Support capital modeling initiatives and assist with enterprise risk management processes, including maintaining risk registers and monitoring emerging risks

Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field

ACAS preferred; candidates with significant progress toward ACAS (5+ CAS exams) will also be considered

5+ years of actuarial experience within the property and casualty insurance industry

3+ years of Workers’ Compensation experience strongly preferred

Experience with Power BI or similar data visualization tools preferred

Experience with Python, R, SQL, or similar programming tools for statistical analysis is a plus

Familiarity with machine learning or predictive modeling frameworks is a plus

We are looking for an experienced Scrum Master to support the delivery of enterprise AI and analytics solutions across global clients.

This role focuses on enabling high-performing data and engineering teams, ensuring Agile best practices are applied effectively, and driving consistent delivery outcomes in complex, fast-paced environments.

What You’ll Do

• Facilitate Agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, and backlog refinement
• Enable delivery across data, analytics, and AI teams, ensuring alignment and momentum across workstreams
• Partner with product owners and stakeholders to maintain clear, prioritized backlogs
• Track and report on Agile metrics (velocity, burndown, cycle time) to drive continuous improvement
• Identify and remove blockers impacting delivery and team productivity
• Coordinate across cross-functional teams to manage dependencies and delivery risks
• Promote Agile best practices and foster a culture of continuous improvement

What We’re Looking For

• Proven experience as a Scrum Master, Agile Coach, or Agile Delivery Lead
• Experience supporting data, analytics, or software engineering teams
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
• Hands-on experience with tools like JIRA or Azure DevOps
• Strong communication and facilitation skills with the ability to align technical and business stakeholders
• Demonstrated ability to drive delivery outcomes, not just facilitate ceremonies

Nice to Have

• Experience working in regulated industries (e.g., healthcare, life sciences, financial services)
• Exposure to AI/ML or data platform environments

Why This Role

• Work on high-impact AI and analytics initiatives across enterprise clients
• Play a key role in driving delivery across data and engineering teams
• Opportunity to influence Agile practices and team performance at scale
• Collaborate with cross-functional teams across product, engineering, and business

About MathCo

MathCo is a global Enterprise AI and Analytics company helping Fortune 500 organizations solve complex business problems through data and AI. Our work spans advanced analytics, AI platforms, and scalable solutions that deliver measurable business impact.

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

About Us:

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.

With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty.

TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos.

It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.

ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.

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Data Analyst, E-commerce Merchandising & Operations

We're looking for a sharp, Data Analyst, E-commerce Merchandising & Operations to join our team. This is a hands-on, detail-intensive role where you'll own the day-to-day operations across our U.S. and Canada official websites and TikTok Shop — from product listing optimization and sales data analysis to inventory management, order processing, and backend troubleshooting. You'll touch every step of the eCommerce workflow. The ideal candidate thrives in fast-paced, detail-heavy environments and brings strong analytical instincts, advanced Excel proficiency, and the drive to keep dozens of micro-level operations running smoothly at once.

What You'll Do

Visual Merchandising & Frontend Operations

• Set up and continuously optimize product listings, categories, filters, and sorting logic across our U.S. and Canada websites.
• Execute A/B tests on product placement and visual merchandising; measure impact on conversion, engagement, and time-on-site.
• Manage daily frontend operations across all digital sales channels — inventory adjustments, product rearrangements, pricing updates, and stock monitoring.
• Coordinate with internal teams on product launches, promotions, restocks, and visual merchandising to maximize consumer time spent on-site.
• Track website visitor behavior (abandoned carts, add-to-cart rates, page view duration) and recommend UX improvements based on findings.
• Monitor inventory levels using sell-through rates, order velocity, and return data to flag restock needs proactively.

Data Analysis & Reporting

• Pull, clean, and analyze raw data from multiple platforms (website, TikTok Shop, etc.) on a daily, weekly, and monthly basis using Excel and basic SQL.
• Build and maintain product performance reports — including sell-through rates, conversion metrics, and order volume trends — to support reordering, markdowns, and merchandising decisions.
• Collaborate with the Senior Merchandising Specialist to identify top- and underperforming styles by channel.
• Assess campaign-level sales trends at the product level and partner with Digital Marketing to refine product strategy.
• Work with the Senior E-commerce Merchandising & Operations Specialist to monitor online data systems and deliver strategic insights to HQ.

Backend Operations & Cross-Functional Communication

• Monitor daily operations and sales performance on TikTok Shop in coordination with our operations agency.
• Oversee product flow and availability — warehouse-to-site transfers, backend system updates, and inventory sync accuracy.
• Collaborate with SCM and 3PL teams to verify order status and proactively follow up on delayed or missing shipments.
• Communicate with Accounting to resolve invoicing, refund, and payment issues impacting order processing.
• Partner with Customer Service on escalated inquiries regarding order status, returns, exchanges, and product issues.
• Identify and escalate discrepancies between warehouse stock and system data; lead resolution efforts.
• Report technical errors or sync failures to HQ and maintain clear communication across all internal teams.

What We're Looking For

• Bachelor's or Master's degree in Business, Marketing, Merchandising, Data Analytics, Statistics, Mathematics, Economics, or a related field preferred.
• At least 1 year of experience in eCommerce operations, Data Analytics, merchandising, retail analytics, or a related field.
• Strong Excel/Google Sheets proficiency — you're comfortable building reports, using pivot tables, VLOOKUP, and working with large datasets daily.
• Basic SQL knowledge for pulling and querying data; familiarity with eCommerce analytics tools is a plus.
• A detail-oriented mindset with the ability to manage many small, recurring tasks without letting things slip.
• Analytical thinker who can translate raw numbers into actionable insights.
• Strong organizational and communication skills — you'll be coordinating across multiple teams and platforms simultaneously.
• Familiarity with Shopify, TikTok Shop, or similar eCommerce platforms is a plus.

Job Type: Full-Time (ONSITE)

Pay Range: $70,000 - $80,000 per year

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Benefits found in job post

Medical insurance, Dental insurance, Vision insurance

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Be a part of our team you will collaborate with great people, pioneering products, and cutting-edge technology.

The Financial Services Consulting team at TransUnion is an industry recognized, client-facing department that rewards an entrepreneurial spirit. We have deep technical expertise and an established reputation as an analytic solutions provider in the Financial Services industry. We have a wealth of data and industry experience within our large group of highly-trained analysts, statisticians, engineers, and economists. We also have a modern computing environment based on best-in-class \"big data\" technologies and the freedom to explore new data sources and statistical and machine learning methodologies. All of these resources will enable you to help us deliver next-generation analytic solutions for our customers.

This position is responsible for developing credit risk management and business intelligence analytic solutions through consulting engagements and research serving TransUnion's clients. This position requires an understanding of US consumer lending and credit risk management practices.

• You will partner with internal and external cross-functional teams to drive new business initiatives and deliver long-term value-added product propositions for customers in the US financial services segment at TransUnion. This includes but is not limited to the development of predictive risk management and business intelligence solutions for Fintechs, credit card issuers, collections agencies, and retail banks.
• You will lead analytic client engagements involving descriptive, predictive, and prescriptive analysis through the consumer lending portfolio lifecycle, leveraging a variety of techniques (e.g., segmentation, logistic regression, gradient boosted trees, survival analysis, principal component analysis, scenario and sensitivity analysis).
• You will design and write programs for data extraction, segmentation and statistical analysis on large population datasets using languages such as R, Python, and SQL.
• You will deliver analytic insights and recommendations in succinct and compelling presentations for internal and external customers and an executive audience.
• You will develop project proposals, sales presentations, and promotional collateral to enable the adoption of integrated customer solutions supported by TransUnion.
• You will identify strategies and opportunities for customers to test and adopt TransUnion's analytic products and services.
• You will provide mentorship and training to junior colleagues and maintain progress on all initiatives under limited direct supervision.
• You will foster a high performance culture and cultivate an environment that promotes excellence and reflects the TransUnion brand.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .

The U.S. base salary range for this position is $67,500.00 - $112,500 annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

Strategic Account Director

Irvine, CA (on-site/hybrid/remote)

Role Overview

As Strategic Account Director, you will lead RIS Rx’s largest and most complex client programs, driving enterprise-level partnerships and ensuring operational excellence. This role is built for a dynamic, analytically driven leader who thrives in managing highly complex products, where success is defined by data integrity, operational precision, and cross-functional execution.

Core Responsibilities

Enterprise Account Ownership

• Act as the primary enterprise account owner for RIS Rx’s manufacturer programs.
• Own the overall client relationship, including executive-level communication, escalation management, and long-term account health.
• Ensure alignment between client objectives and RIS Rx’s operational, analytic, and product capabilities.

Cross-Functional Leadership

• Serve as the executive relationship lead across Client Success, Implementations, Product, Analytics, and Operations teams.
• Drive structured execution across all workstreams, ensuring clarity of ownership, timelines, and deliverables.
• Partner closely with internal leadership to align account strategy, resourcing, and performance expectations.

Program Oversight & Quality Control

• Provide oversight to ensure high client satisfaction and sustained program performance, including accurate claims, enrollment, and financial reporting.
• Maintain rigorous quality control standards while ensuring operational readiness and scalability for large manufacturer programs.
• Review and challenge data outputs prior to client delivery, ensuring accuracy, defensibility, and narrative clarity.

Ideal Backgrounds

Healthcare Consulting

• Experience advising pharmaceutical manufacturers, payers, or providers on commercial, access, or affordability programs.
• Comfortable operating in ambiguous environments and translating complex findings into clear recommendations.

Enterprise SaaS Account Management

• Ownership of large, complex client relationships where success depends on analytics, process design, and cross-functional coordination rather than pure sales tactics.

Financial Services

• Experience supporting banks, payments, or benefit-administration tools requiring precise Excel-based modeling, reconciliation, and large-file validation.

Across all backgrounds, candidates must demonstrate the ability to interpret messy, real-world datasets and convert them into actionable operational decisions.

Required Skills & Qualifications

• 7+ years of experience in account management, consulting, or enterprise client success within healthcare, SaaS, or financial services.
• Proven experience functioning as the key client sponsor for operationally complex, data-intensive products.
• Advanced Excel expertise, including:
• Dynamic formulas
• Pivot tables
• XLOOKUP and complex data reconciliation
• Large-file validation and financial modeling
• Exceptional ability to translate complex datasets into clear operational narratives for both internal teams and external stakeholders.

Leadership Attributes

• Consulting-style mindset: structured, and comfortable challenging assumptions and data prior to external sharing.
• Enterprise-level communicator who builds trust through analytic rigor and operational credibility.
• High-EQ leader capable of operating as a junior executive sponsor for RIS Rx’s most important client relationships.

Preferred Qualifications

• MBA or degree in economics, analytics, finance, or a related field.

We are seeking a hands-on QC/QA Hybrid Manager to lead our quality control operations and compliance systems in a new peptide manufacturing lab. This role combines day-to-day QC supervision, batch review, and analytical oversight with strategic quality management, including SOP development, CAPA, and regulatory readiness.

The ideal candidate thrives in a startup environment, has experience with regulated laboratory operations, and is comfortable both mentoring staff and building robust quality systems from the ground up.

Key Responsibilities

Quality Control Operations

• Supervise QC testing workflows, including HPLC, LC-MS/MS, endotoxin, sterility, and CoA generation.
• Approve or reject batches for release in collaboration with production and analytical staff.
• Manage sample scheduling, instrument calibration, and lab documentation practices.
• Troubleshoot QC and analytical issues with the Lead Analytical Chemist.

Quality Management / Compliance

• Develop, implement, and maintain SOPs, batch records, change control, and CAPA processes.
• Ensure lab operations comply with cGMP, USP, FDA, and state Board of Pharmacy regulations.
• Lead regulatory and internal audits; prepare responses for inspections.
• Ensure data integrity, documentation accuracy, and environmental monitoring compliance.

Team Leadership

• Mentor and manage QC staff and lab technicians.
• Collaborate with Lead Analytical Chemist, Production Lead, and Lab Director to coordinate lab operations.
• Foster a culture of compliance, accountability, and continuous improvement.

Required Qualifications

• Bachelor’s degree in Chemistry, Biochemistry, Pharmaceutical Sciences, or related field.
• 5–10+ years in regulated lab environments with hands-on QC and quality oversight.
• Proven experience with HPLC, LC-MS/MS, sterility, and endotoxin testing.
• Strong knowledge of cGMP, USP, FDA regulations, and quality systems.
• Experience writing and reviewing SOPs, batch records, and CAPAs.
• Demonstrated leadership and team management experience.
• Excellent documentation, analytical, and problem-solving skills.

Preferred Qualifications

• Experience in 503B outsourcing facilities, sterile compounding, or injectable manufacturing.
• Prior exposure to FDA, State BOP, or third-party audits.
• Knowledge of peptide chemistry, lyophilization, and stability testing.
• Ability to work in a fast-growing startup lab environment.

Compensation & Benefits

• Salary: $115,000 – $145,000, depending on experience.
• Total Comp: Up to $160,000 with performance-based bonus.
• Health, Dental, Vision, 401K, Life Insurance, PTO.
• Opportunity to grow into Lab Director or QA leadership roles as the lab expands.
• Professional development support (conferences, certifications).

*SHIFT - SAT, SUN & MON 6AM - 6PM & EVERY OTHER TUES 6AM - 2:30PM.

A QC Analyst is an entry level position for individuals who use their understanding of science to perform the basic and critical experimental work of day-to-day analysis, including generation and analysis of data. Their work is “hands on” in an analytical lab and requires analytical testing, computer operating, record keeping, and report writing abilities. This position performs the quality testing needed for raw material, in-process, finished goods, stability, and cleaning validation analysis, while following all regulations and SOP’s.

Duties may include but are not limited to:

• Perform efficient/reliable/high quality analytical testing in accordance with USP/NF/EP/JP/FCC/etc. or customer supplied guidelines. Typical testing may include Dissolution, Titration, Polarimetry, Loss on Drying, Viscosity, Residue on Ignition, Heavy Metal Content, FTIR, HPLC, and GC, etc.

• Maintain accurate written records of all analysis performed.

• Accurately interpret and effectively communicate analytical results and issues.

• Schedule daily tasks in an organized and efficient manner.

• General knowledge of the use and operation of basic laboratory equipment.

• Calibrate and maintain lab equipment and instrumentation.

• Responsible for operating in a safe manner, must be familiar with basic laboratory and chemical hygiene practices

• Become proficient in standard operating procedures and test methods.

• Ability to work in a “flow to the work” team environment.

• In combination with other lab personnel, be responsible for a clean and safe work environment.

• Perform peer review of analytical testing and write up.

• Write SOPs on an as needed basis.

• Other duties as required in support of Catalent Pharma Solutions high performance

Education or Equivalent Requirements:

Minimum education required to perform the job:

• Bachelor’s degree in a scientific field.

• Alternate degrees in a non-scientific field may be accepted with at least 2 years of relevant experience in a material testing laboratory.

Minimum skills/knowledge required to perform job:

• Ability to multi-task with high efficiency.

• Ability to work well under pressure, maintain efficiency, and meet deadlines.

• Proficient in English. Ability to communicate effectively.

• Basic knowledge of lab safety and the ability to work safely with chemicals of varying potency.

• General computer literacy including use of Microsoft Word and Excel.

• Ability to perform analytical testing while standing for long periods of time

• Accurate testing on the first attempt under pressure of production details.

• Experience in the pharmaceutical industry preferred.

Preferred Qualifications:

Desirable skills, knowledge and/or experience that enhance job performance

• Bachelor’s degree in Chemistry or Biology

• Work Experience – 2 – 5 years in Quality, Laboratory, Clinical or Chemical manufacturing role (including internships or co-op experience).

Pay Rate: $27.76/Hr