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Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available) - Comprehensive Relocation Support (COLORADO SPRINGS)
Salary not disclosed
COLORADO SPRINGS 5 days ago
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Chief Officer, Kidney Health Services (DALLAS)
🏢 University Health
Salary not disclosed
DALLAS, Texas 5 days ago
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Vice President of Renal Healthcare Services (AUSTIN)
🏢 University Health
Salary not disclosed
AUSTIN, Texas 5 days ago
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Senior Director of Renal Care Services (LOS ANGELES)
🏢 University Health
Salary not disclosed
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available) - Generous Relocation Package (HOUSTON)
🏢 University Health
Salary not disclosed
HOUSTON, Texas 5 days ago
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Executive Director, Nursing - Emergency Services
Salary not disclosed
Augusta, GA 6 days ago
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Job Summary:

The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately 200 600 FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars.

The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments.

It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.

Core Responsibilities and Essential Functions:

Exemplary Practice and Outcomes
Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity
Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas.
Priority clinical operations areas of focus:
o Lead care teaming redesign across 65+ primary care locations
o Oversee implementation of clinical quality programs as it relates to back office process and workflow
o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum
o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship
o Support clinical competency of licensed and unlicensed staff
o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites
o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees
Resources and Support
Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills
Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities.
Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals
Interdisciplinary Teamwork and Collaboration
Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics
Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills
Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff
Professional Development
Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce.
Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities
Evidence Based Practice and Research
Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards.
Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- Either a Bachelors degree or a Masters degree in Nursing is required.
- Masters degree is required.

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required.
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required.

Additional License(s) and Certification(s):

- Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required.
- Must have a current BLS card from the American Heart Association on the first day of employment in position.
- National certification in nursing administration or clinical specialty is preferred.

Required Minimum Experience:

- Minimum 10 years of experience as a Registered Nurse is required. and
- Minimum 5 years of progressive operational leadership in a manager or director level role is required.

Required Minimum Skills:

- Should possess excellent verbal and written communication skills and relationship building
- a knowledge of the health care environment
- leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful
- model the way for professional practice
- professionalism and teamwork/collaboration for self/department/medical staff
- and possess necessary business skills to manage human and material resources.
- Must be a continuous learner who understands health care financing
- strategy and operations for running a business unit(s)
- and effectively employ data and technology to support work processes and make decisions.
- Supports shared governance or shared decision making
- manage the design and delivery of care that in based on evidence and focused on quality and safety.
- Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
permanent
Retirement Plan Services Consultant
Salary not disclosed
Iowa City, IA 4 days ago
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Retirement Plan Services Consultant is the responsible for managing client relationships, including employee education, and promoting trust and retirement plan services to new and existing customers.

As a Retirement Plan Services Consultant, you will:


  • Manage assigned client relationships and maintain contact with existing customers to ensure high quality service delivery and to develop additional business.
  • Develop new retirement plan services and trust business.
  • Keep abreast of new regulations relative to retirement plans and legal and tax consequences and strategies.
  • Advise clients, concerning the design and administration of pension, profit sharing and other retirement benefit trust plans.
  • Work with others in the trust department to achieve team goals and objectives, including assistance in the development of marketing/client materials.
  • Support and participate in the management of the bank's goals and objectives through referrals and cross selling opportunities.
  • Participate in community and business activities to enhance the image and position of the bank and to develop new business for the trust department.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.


Qualifications:


  • 2+ years of Retirement Plan Services Consulting is required
  • Bachelor's degree in business, Finance or related field of study preferred
  • PC, phone system, general office equipment
  • Proficiency with Microsoft Office applications
  • Ability to maintain strict confidentiality
  • Ability to effectively promote Nicolet as a bank of choice
  • In-depth knowledge of banking positions
  • Strong organizational, multi-tasking and prioritizing skills
  • Self-motivated and resourceful


Benefits:


  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PTO & 11 1/2 Paid Holidays


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled
Not Specified
Supervisor, Radiology - Breast Services
✦ New
Salary not disclosed
Dallas, TX 9 hours ago
Job Description

Location: Moody Outpatient Center

Primary Purpose

Supervises, organizes and coordinates the clinical and technical aspects of services rendered to ensure the delivery of timely and quality services.

Education

Must be a graduate of an accredited imaging program for any of the following primary pathways:

- Radiography
- Magnetic Resonance Imaging
- Nuclear Medicine Technology
- Sonography
- Vascular Sonography

Prefer a Bachelors Degree in health care field.

Experience

Must have four (4) years of progressive responsibility in Radiology operations, including knowledge of procedures, workflow within assigned Radiology area, quality monitoring, and general operational troubleshooting.

Previous supervisory or leadership experience preferred.

Certification/Registration/Licensure

If hired in Mammography- 70550 & 89000 (MA):

- Must have American Registry of Radiologic Technologist (ARRT) (M) certification as a Mammography Technologist, or registry from ARDMS with subspecialty registration in Breast Sonography (BR).
- Must have a Medical Radiologic Technologist (MRT) certification from Texas Department of State Health Services (TDSHS) or Texas Medical Board

CPR Certification

In any department, all positions must have a current Healthcare Provider (BLS Level) CPR course completion card from one of the following:

- American Heart Association
- American Red Cross Rescuer
- Military Training Network.

Skills or Special Abilities

- Must successfully understand Radiology Operations, demonstrated by understanding workflow, requirements, and staff logistics.
- Must have time management skills with demonstrated ability to successfully handle multiple projects and assignments.
- Must be able to demonstrate good phone etiquette, interpersonal and verbal/written communication skills.
- Must be able to assess and or determine process flow requirements that will lead to improved patient flow/staffing.
- Must be able to demonstrates independent judgement, critical thinking, and problem-solving skills when appropriate.

Responsibilities

- Functions as a leader/expert in appropriate modality or multiple modalities. Assists in the selection, training, and supervision for assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Responsible for operational practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes work processes implementing appropriate changes to improve effectiveness, productivity and efficiency and patient access.
- Upholds policies and procedures, conducts appraisals and progressive discipline reports. Responds to patient safety posts and investigations within established department expectations. Responds to inquiries, calls, emails in a timely and professional manner. Communicates shift hand off regarding workflow issues with equipment or pending exams with oncoming staff. Engages in equitable distribution of departmental workloads. Communicates changes and provides operational guidance to staff as needed.
- Responsible for effective fiscal management of assigned areas in the Radiology-Clinical Support division, ensuring appropriate use of department resources. Utilizes benchmarks for staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements.
- Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of radiology and the mission of Parkland. Assists in meeting or exceeding annual patient satisfaction goals established by radiology leadership and Parkland.
- Monitors and ensures QC/QA compliance with all relevant laws, state and federal regulations, licensing and accreditation requirements, hospital and departmental standards for safety, infection control and equipment performance. Provides timely access to equipment, supplies, and logistical support to the Information Technology, Bio Medical, Clinical Engineering and Medical Physicists departments. Facilitates/follow-up with repairs and maintenance as needed on equipment and supplies. Troubleshoots system and equipment issues as needed.
- Provide patient care as a Technologist when appropriate; responsibilities include, but are not limited to, performing basic and/or complex procedures on assigned patients to ensure that scanning needs are met. Review physician orders and applicability to the imaging protocol. Screen patients for safety and review any contraindications for exams which would prohibit or modify the exam. If modification of an imaging protocol is necessary consult with radiologist to determine appropriate sequences, parameters, etc. Document changes as appropriate in electronic health record. Ensure other resources have been scheduled accordingly. Interviews patient (two patient identifier) conducts patient screening and obtains medical history pertaining to procedures clinical criteria. Explains procedure and instructs patient on necessary requirements needed to provide diagnostic images. Answers questions/screening concerning procedures, medications, etc. for relevant exams. Assists the physician as needed in performing procedures. Ensures that images and records are properly completed with patient identification data and appropriate labeling. Utilizes technical knowledge and skills to perform procedures accurately and in a timely manner in accordance with age specific criteria. Completes exam charges and image documentation in a timely manner. Administers contrast material/medication in the correct dosage, route and observes patients for adverse reactions, within the scope of licensure. Engages in equitable distribution of departmental workloads. Coordinates continuity of patient care to the varying locations. Provides escalation and add on assistance with scheduling modality exams. Available for assistance during scheduled downtime procedures.
- Assists with the implementation of new programs related to modality (software, research, educational). Provide quotes from vendors for operational and/or capital budgets. Identifies supply needs, monitors expiration dates of all supplies and takes appropriate action.
- Participates in departmental Performance Improvement Programs, radiology user groups such as Radiology User Group (RUG), understands ICARE and its relationship to the work environment, attends department and modality meetings satisfactorily. Functions in the department as part of an interdisciplinary team and collaborates in the care and service delivery process of patient care through effective communication with other service lines. Demonstrates conscious effort to be good stewards of hospital resources to ensure Parkland financial goals are met.

Job Accountabilities

- Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

#LI-SY1

Requisition ID: 980386
Not Specified
Customer Service and Sales Support
Salary not disclosed
Columbus, OH 4 days ago

Customer Service and Sales Support | Customer Service, Marketing, Sales |

Start ASAP

Columbus, OH | Entry Level | Full-Time



Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future.


Job Summary:

This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience.



Key Responsibilities:

  • Promote products, services, and promotions to customers one on one.
  • Greet and assist customers with a friendly and professional attitude.
  • Provide in-depth product knowledge and recommendations to meet customer needs.
  • Meet or exceed retail sales goals and performance targets.
  • Participate in product training and stay up-to-date on promotions and new arrivals.
  • Collaborate with team members to ensure a smooth and effective retail operation.


Who We're Looking For:

  • High school diploma or equivalent; post-secondary education is a plus.
  • Previous experience in retail or customer service is preferred but not required.
  • Strong communication and interpersonal skills.
  • Positive attitude with a passion for customer service.
  • Ability to work in a fast-paced environment and handle multiple tasks.


Why This Role?

This is more than just a job—it’s a launchpad for your career. With our rapid growth, you’ll have the opportunity to take on leadership roles and make a real impact. If you’re ready to grow, lead, and succeed, we want to hear from you!

  • Competitive hourly wage plus commission/bonuses (if applicable)
  • Employee discounts
  • Opportunities for growth and advancement
  • Supportive and inclusive team environment
  • Ongoing training and development
Not Specified
Service Technician
✦ New
Salary not disclosed
Napa, CA 1 day ago

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Travel to customers’ locations to complete service calls according to company policies.

+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.

+ Manage and maintain a highly accurate car stock parts inventory.

+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.

+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.

+ Report poor machine performance at first suspicion to manager.

+ Keep current with new technology through off-site manufacturer's classes and online training.

+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.

+ Maintain current KPI requirements for position.

+ Perform other duties as assigned.

Qualifications

+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.

+ Computer literate and basic knowledge of networking.

+ Ability to install/diagnose a network printer.

+ Valid driver's license with an excellent driving record.

+ Ability to travel to and from customers within the subsidiary’s customer base.

+ Ability to read and follow technical schematics and service manuals.

+ Ability to troubleshoot electrical and mechanical failures.

+ Excellent communication skills.

+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.

+ Physical requirements: ability to bend, lift 50 pounds.

+ Strong customer service skills.

+ Car Insurance Requirements:

o Standard Coverage with $1,000 Deductibles

o Bodily Injury $100,000 / $300,000

o Property Damage $50,000

o Collision Deductible $1,000

o Comprehensive Deductible $1,000

Preferred:

+ Computer skills including a working understanding of basic network connectivity and print drivers.

+ Minimum 2 years mechanical and electrical support experience, within office product industry.

+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.

The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

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