Codashop Ml Philippines Jobs in Usa

Job Summary:

Our client is seeking a Senior Data Analytics Engineer (Customer Data) to join their team! This position is located in Irving, Texas.

Duties:

• Support cross-functional teams including Marketing, Data Science, Product, and Digital
• Build datasets that power: customer segmentation, personalization workflows, campaign and lifecycle analytics, BI dashboards and KPIs and real-time and ML-driven customer experiences
• Build, optimize, and maintain customer data pipelines using PySpark/Databricks
• Transform raw customer data into analytics‑ready datasets for reporting, segmentation, personalization, and AI/ML applications
• Develop customer behavior metrics, campaign insights, and lifecycle reporting layers
• Design datasets used by Power BI/Tableau; dashboard creation is a plus, not required
• Optimize Databricks performance such as: skewed joins, partitioning, sorting, caching/persist strategy
• Work across AWS/Azure/GCP and integrate pipelines with CDPs
• Participate in ingestion and digestion phases to shape MarTech and BI analytical layers
• Document and uphold data engineering standards, governance, and best practices across teams

Desired Skills/Experience:

• 6+ years in Data Engineering or Analytics Engineering
• Strong hands-on experience with: Databricks, PySpark, Python and SQL
• Proven experience with customer/marketing data: segmentation, personalization, campaign analytics, retention, behavioral metrics
• Ability to design performance‑optimized pipelines; batch or near real-time
• Experience building datasets consumed by Power BI/Tableau
• Understanding of CDP workflows, customer identity data, traits/feature modeling, and activation
• Strong communication skills, translating marketing needs into technical data solutions
• Power BI expertise, major plus
• Experience with Delta Lake, orchestration, or feature engineering for ML
• Background as an Analytics Engineer, BI/Data Modeling Engineer, or Data Engineer with strong analytics orientation

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $140,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

About Us

HireIO is a Silicon Valley–based executive search and HR consulting firm specializing in AI, robotics, semiconductor, and high-growth technology companies.

We partner with top startups, Big Tech companies, and global enterprises to place world-class talent across engineering, product, and leadership roles.

Our clients include fast-scaling, venture-backed companies and industry leaders shaping the future of technology.

About the Role

We are looking for a motivated Junior Technical Recruiter / Associate Consultant to join our growing team.

This role is ideal for someone early in their career who is passionate about technology, people, and business impact.

You will work closely with senior consultants to identify, engage, and manage high-caliber candidates across software engineering, AI/ML, robotics, product, and other technical functions.

This role offers:

• A fast learning curve
• Exposure to top-tier tech companies
• A clear path toward becoming a full-cycle recruiter or client-facing consultant

Key Responsibilities

Talent Sourcing & Research

• Identify and engage top technical talent via LinkedIn, GitHub, professional communities, and internal databases
• Build and maintain talent pipelines for software, AI/ML, robotics, data, and product roles
• Conduct market mapping and competitor research

Candidate Engagement

• Conduct initial outreach and screening calls
• Assess candidate motivation, skills, and cultural fit
• Maintain strong relationships with candidates throughout the hiring process

Process & Coordination

• Support senior consultants in managing interview processes
• Track candidate status and maintain accurate CRM records
• Coordinate interviews, feedback collection, and offer processes

Market Intelligence

• Stay informed on trends in the tech labor market, compensation benchmarks, and hiring patterns
• Share insights with the team to refine search strategies

What We’re Looking For

Must-Have

• Bachelor’s degree or equivalent experience
• Strong communication skills in English (Chinese bilingual is a plus)
• High ownership mindset and strong work ethic
• Strong interest in technology, startups, or recruiting
• Ability to multitask in a fast-paced environment
• Detail-oriented and highly organized

Nice to Have

• Prior experience in recruiting, sales, customer-facing roles, or campus leadership
• Familiarity with LinkedIn Recruiter, ATS systems, or sourcing tools
• Basic understanding of software engineering or AI/ML concepts
• Experience working in a startup or high-growth environment

What You’ll Gain

• Direct exposure to top tech companies and founders
• Training in executive search methodologies
• Rapid career growth into full-cycle recruiting or business development roles
• Competitive base salary + performance-based bonus
• Collaborative, high-performance team environment

Why Join HireIO

• Work on cutting-edge roles in AI, robotics, and emerging technologies
• Visa sponsorship available for qualified candidates
• Structured training & mentorship from senior consultants
• Health benefits (Medical, Dental, Vision)
• 401(k) plan
• Paid time off & company holidays
• Opportunity to build a powerful network in Silicon Valley

At SY Realty Group, we aren’t just in the business of homes; we are in the business of making dreams come true. Led by Susana Yourcheck, a 13-year veteran of the Triangle real estate scene, our team is built on a foundation of honesty, transparency, hard work, and a family-first mentality. We specialize in residential sales, new construction, and investment properties across the Triangle area (Apex, Holly Springs, Rolesville, Clayton, and beyond).

We are a fast-paced, award-winning team looking for a highly organized and self-sufficient Remote Executive Assistant to help us scale our operations and continue providing white-glove service to our clients.

We are seeking a "Chief of Everything" behind the scenes. You will be the right hand to Susana, taking the administrative and operational weight off her shoulders so she can focus on what she does best: building relationships, negotiating deals, and turning clients into family.

If you thrive in a remote environment, love checklists, and have a knack for keeping Type-A personalities organized, this role is for you.

1. Calendar & Schedule Management (The "Gatekeeper")

• Manage Susana’s complex calendar, balancing showings, listing appointments, client consultations, and personal commitments.
• Coordinate and confirm open houses (like the ones at 338 Oakhaven Drive) and ensure all marketing materials are ready.
• Proactively prepare daily schedules and ensure Susana has everything she needs for the day ahead.

2. Client Communication & CRM Management

• Serve as the first point of contact for new leads generated from the website and "Get in Touch" forms.
• Maintain the client database (CRM), ensuring all interactions are logged and follow-ups are scheduled.
• Help nurture the "family" vibe by coordinating client appreciation touches (birthday cards, anniversary reminders, etc.) to maintain the team's 5-star reputation.

3. Transaction Coordination Support

• Assist with the flow of paperwork from contract to close, ensuring deadlines are met for listings (like 435 Leighann Ridge Lane or 68 Radcliffe Court).
• Liaise with lenders, title companies, and other agents to gather necessary documents.
• Ensure compliance with Flex Realty and MLS guidelines.

4. Marketing & Listing Support

• Assist in preparing new listings for market, ensuring they are entered accurately into the MLS and on platforms like  .
• Coordinate with the marketing team (or handle) the creation of social media content celebrating new listings, pending sales, and glowing Google reviews.
• Track and report on market stats and client reviews.

5. Operational Efficiency

• Manage email inbox, flagging urgent matters and drafting responses.
• Research local vendors (inspectors, photographers, contractors) for client referrals.
• Assist with travel planning for continuing education or industry events.
  

• The Rock: You are reliable. When you say you’ll do something, it gets done—no excuses, no drama.
• Proactive, not Reactive: You don’t wait to be told what to do. You anticipate needs before Susana even asks.
• Tech-Savvy: You are comfortable with real estate tech (MLS, CRM software like Follow Up Boss or Salesforce, Canva, Google Suite, and Zoom).
• Discreet & Professional: You handle sensitive client information with the utmost confidentiality.
• A Communicator: You understand that in a remote environment, over-communication is key. You keep Susana in the loop without needing a prompt.
  

• 1+ years of experience as an Executive Assistant, Administrative Assistant, or Real Estate Assistant (Real estate experience is a huge plus, but not required for the right candidate).
• Exceptional written and verbal communication skills (English).
• High-speed internet and a dedicated, quiet home office setup.
• Ability to work core hours aligned with the Eastern Time Zone (EST).
• Experience with social media management or basic graphic design is a bonus.
  

• Salary: $45,000−$75,000
• $45,000−$75,000 per year (commensurate with experience)
• Work Schedule: Full-time, Monday-Friday with flexible hours (core overlap with EST required)
• Paid Time Off: 10 paid holidays + 2 weeks paid vacation
• Health Stipend: Monthly wellness/health insurance stipend available after 90 days
• Home Office Stipend: One-time $500
• $500 allowance to set up your remote workspace
• Professional Development: Annual budget for continuing education or real estate courses
• The "Dream Team" Environment: Quarterly virtual team gatherings and an annual in-person team retreat (expenses paid)
  

• 100% Remote: Work from the comfort of your home.
• Impact: You won’t just be filing papers; you’ll be an integral part of a team that is changing clients' lives.
• Culture: Join a team that values honesty, hard work, and actually likes each other.
• Growth: We are a growing team, and there is room for you to grow with us.

To be considered for this role please email with the subject "Director of eCommerce I&I, [Your Name] " with a copy of your resume, and confirm your availability to work in-office. Only applications received by email will be considered.

Director of eCommerce 

Reports to: VP, Revenue  

San Francisco, CA (Hybrid – 3 days/week in office) 

About Us 

We are a founder-led brand at a pivotal stage of evolution. With meaningful wholesale and marketplace partnerships (Amazon, Target, Nordstrom, Nuuly and others) and a growing direct-to-consumer business, we are redefining how our brand shows up wherever our customer chooses to shop. 

The Opportunity 

eCommerce isn’t just a channel for us — it’s the connective tissue of our brand. We’re investing in a leader to build, shape, and scale this function in a highly visible role that will define the future of our digital business.

The Director of eCommerce will own our Shopify DTC and Amazon marketplace businesses while creating a cohesive brand experience across all digital touchpoints. This role goes beyond managing a site — you’ll set strategy, define the roadmap, and execute it. We need someone who can operate independently, prioritize effectively, and move initiatives forward without significant oversight. It requires both strategic vision and hands-on execution, with the ability to think commercially and act tactically. If you’re entrepreneurial, resourceful, and driven to build something meaningful, this is for you.

THE DETAILS

What You’ll Own 

1. DTC (Shopify) — Growth & Experience 

• Full ownership of Shopify site performance 
• Customer journey optimization and funnel strategy 
• Conversion rate optimization and testing roadmap 
• SEO strategy, execution and content visibility 
• Site personalization and digital merchandising 
• UI/UX improvements in partnership with offshore development team 
• Digital performance reporting and insights 

2. Amazon Marketplace — Commercial Performance (20–25%) 

• Overall Amazon P&L ownership 
• Cross-functional partnership on inventory planning, allocation and Open-to-Buy (OTB) management 
• Manage Amazon ads lead and marketplace optimization 
• Optimize listings, PDP content, and marketplace SEO 

3. Brand Ecosystem Strategy 

• Define how the brand shows up digitally and ensure product storytelling and positioning are cohesive across Shopify, Amazon, and other channels. 
• Partner with Brand and Marketing teams to maintain consistency in messaging and experience 
• Identify opportunities for DTC to elevate overall brand equity while supporting wholesale growth 

4. Commercial & Inventory Alignment 

• Own DTC and Amazon OTB planning 
• Align merchandising strategy with inventory strategy 
• Forecast demand in partnership with planning, operations and finance 

5. Team Leadership & Execution 

• Manage offshore team in the Philippines responsible for site updates and optimizations 
• Manage Amazon advertising agency 
• Set roadmap and prioritize initiatives 
• Ensure disciplined execution 

6. Digital Innovation 

• Identify and implement tools and technology to scale the business 
• Improve personalization and optimization capabilities 
• Drive operational efficiency across platforms 

What This Role Is 

• This is a builder role. 
• This is a stretch-up-and-down role. 
• If you want layers of support, this role is not a good fit.

If you are energized by ownership and impact, it is. 

• You will: 
• Set strategy 
• Own the numbers 
• Make trade-offs 
• Get into Shopify 
• QA site updates 
• Review Amazon listings 
• Develop the roadmap and push projects forward 

What Success Looks Like 

• Strong growth in DTC and Amazon Revenue  
• Clear, prioritized digital roadmap 
• Improved KPIs (E.g. Conversion Rate and AOV) based on brand goals 
• Cohesive brand storytelling across all digital channels 
• Disciplined inventory alignment 
• Efficient offshore execution 
• Increased digital sophistication year over year 

Who You Are 

• 6–10+ years of eCommerce leadership experience 
• Deep Shopify expertise (Required) 
• Strong Amazon marketplace experience 
• Experience owning OTB or inventory planning 
• Strong understanding of SEO, CRO, personalization, and digital merchandising 
• Experience working across multi-channel Wholesale and DTC ecosystems preferred 
• Highly autonomous and resourceful 
• Comfortable operating in lean, founder-led environments 
• Commercially minded and data-driven 
• Entrepreneurial, resourceful, and hungry 

Compensation 

$150,000 – $165,000 base salary 

Compensation commensurate with experience and impact. 

A competitive compensation package will be offered including base salary, medical, dental, vision, Flexible Spending Account, and 401k benefits. This job requires occasional travel. 

Job Title: Office Administrator (Mandarin and English)

Position Type: Contract

Location: New York, NY

Salary Rate: $25–$30/hr (USD)

Job ID#: 166344

Job Description:

We are seeking a highly organized and proactive Office Administrator to support daily office operations and maintain a productive workplace environment. This role will be responsible for coordinating administrative functions, managing office supplies, supporting internal teams, and assisting with office events and vendor coordination. The ideal candidate will have strong communication skills and the ability to multitask in a fast-paced office setting.

Responsibilities:

• Maintain a clean, organized, and well-functioning office environment.

• Serve as the primary point of contact for internal staff, visitors, and external vendors.

• Answer incoming calls and assist with general inquiries and administrative support.

• Coordinate with building facilities, vendors, and service providers for repairs and maintenance.

• Maintain records related to parking spaces, permits, and office usage.

• Monitor and replenish office supplies and maintain kitchen snacks and inventory.

• Schedule meetings, appointments, and support calendar coordination.

• Support communication and coordination with overseas teams for on-site activities.

• Assist with planning and execution of on-site and off-site meetings and office events.

• Manage event logistics, including catering coordination, meeting materials, and presentation setup.

• Track office-related expenses and maintain accurate financial records.

• Collect and reconcile company credit card transaction data.

• Perform other administrative duties as assigned.

Requirements:

• Previous experience in administrative support, office coordination, or receptionist roles.

• Strong organizational and multitasking skills with attention to detail.

• Professional demeanor with excellent customer service and interpersonal skills.

• Ability to work independently and collaboratively in a team environment.

• Proficiency in Microsoft Office 365 (Excel, Word, Outlook) and Google Suite.

• High School Diploma required; Bachelor’s degree preferred.

• Fluent in Mandarin and English required, as the role requires regular communication with internal teams and business partners in Mandarin-speaking regions.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Job Title: Senior Nuclear Scheduler

Position Type: 12 Months Contract (Extension based on performance)

Location: Waterford, CT 06385 (Onsite)

Salary Range: $60/hr - $62/hr (USD) on W2 + Perdiem + Medical Insurance

Job ID#: #1549745

Job Summary (Responsibilities and Requirements):

• We are seeking a Senior Nuclear Scheduler to support major nuclear projects by developing, maintaining, and analyzing project schedules across engineering, procurement, construction, and commissioning phases.
• In this role, you will collaborate closely with EPC contractors and project teams to ensure project milestones are achieved while maintaining schedule integrity and project performance metrics.
• This position plays a critical role in master schedule development, schedule analysis, and project reporting, ensuring project timelines remain aligned with operational and regulatory requirements

Key Responsibilities:

• Develop, implement, and maintain the master project schedule in coordination with Engineering, Procurement, and Construction (EPC) teams.
• Integrate contractor schedule submissions into the owner master project schedule.
• Review and analyze critical path, milestones, constraints, and schedule dependencies.
• Perform schedule variance analysis using Primavera P6.
• Monitor contractor schedules and address issues impacting project milestones.
• Track schedule-related issues and communicate impacts to project management and leadership teams.
• Conduct site walkthroughs to verify contractor progress and validate weekly schedule updates.
• Provide schedule data to support change orders, bid comparisons, and project planning activities.
• Develop and maintain project metrics, including: Progress curves, Labor histograms, Milestone tracking, Schedule performance indicators
• Generate weekly and monthly schedule reports for project leadership and executive management.
• Train and mentor project staff on proper scheduling techniques and tools

Qualifications:

• Hands-on experience with Primavera P6 scheduling software.
• Experience with Excel, Microsoft Project, and Microsoft Word.
• Proven experience with: Resource-loaded schedules, Contractor baseline schedules, Time impact analysis, Earned value management reporting
• Experience converting schedules between tools (e.g., Primavera P6, P3, Microsoft Project).
• Strong knowledge of Critical Path Method (CPM) schedule analysis.
• Experience preparing maintenance or outage schedules (PM/CM) within nuclear or industrial environments.
• High School Diploma required.

Preferred Qualification:

• Bachelor’s degree in Engineering, Construction Management, or related field.
• Associate degree or technical program completion in: Mechanical, Electrical, Instrumentation & Controls, Nuclear Operations
• Experience working in nuclear operations, power generation, or heavy construction projects.
• Ability to read and interpret engineering and construction drawings.
• Working knowledge of project work scope sequencing and construction execution.

About Us:

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Assistant Operations Manager — Housekeeping Focus

Nashville, TN | Full-Time (9:00 AM–6:00 PM, plus as needed) | Reports to: Operations Manager

Are you a hotel housekeeping supervisor or manager ready to step into broader operations? At Humming Host, we’re seeking an ambitious, process-driven, people-loving Assistant Operations Manager with strong housekeeping experience to support day-to-day operations across our portfolio.

Your primary mission: assist the Operations Manager while supervising housekeeping, maintenance vendors, and inventory to ensure hotel-level standards and smooth, on-time turnovers.

About Humming Host

Humming Host manages a growing portfolio of 50+ design-forward, high-end short-term rentals in Nashville, TN, serving families, groups, and corporate travelers. Founded in 2021 by hospitality professional Melissa Dorange (with experience in Michelin-starred kitchens and lifestyle brands like Mama Shelter, The Hoxton, and 1Hotels), we bring hotel-grade service to an innovative, ever-evolving industry.

Our tight-knit team of 8, spread across Nashville and the Philippines, is driven by efficiency, guest satisfaction, and hospitality with heart. Our vision? To become “the Four Seasons of short-term rentals.”

Ideal Candidate

You’re a current or former hotel housekeeping supervisor/manager with 4+ years of leadership experience and a passion for quality, systems, and people. You’re ready to broaden your scope beyond housekeeping into vendor management, inventory, and day-to-day operations.

We also welcome candidates with short-term rental management experience, especially well versed in addressing all kind of maintenance issues (technology, plumbing, electricity, or small repairs that can be fixed during an inspection)

You are:

• Housekeeping-strong → You know five-star standards and how to deliver them at scale.
• Maintenance -strong → You are resourceful when it comes to small repairs & coordination with a vendor
• Career-driven & ambitious → You see this role as a launchpad toward Operations leadership.
• Leadership-oriented → You’ve coached and motivated teams to exceptional results.
• Process-driven & detail-obsessed → Organization and flawless execution are your default.
• Reliable → you understand the urgency of each issue and address proactively. You don't leave an issue open without closing the loop
• Collaborative & people-first → You build strong relationships with vendors and teammates.
• Available on weekends → most departures are on Sunday which is our busiest day

This Role Is Not For You If…

This position requires a hands-on, guest-focused problem-solver. It’s not the right fit if:

• You do not have operations experience
• You do have any management experience
• You prefer to sit behind a desk and focus only on administrative tasks.
• You don’t have a strong eye for detail.
• You don’t enjoy being hands-on or inspecting properties by yourself.
• You don’t feel confident coaching or guiding a team of housekeepers/maintenance.
• You aren’t guest-centric or motivated by creating great guest experiences.
• You avoid digging into issues to understand them fully and resolve them permanently.
• You rely on being told exactly what to do instead of being ressourceful.

Your Role & Responsibilities

Operational Support (Daily Focus)

• Assist the Operations Manager in day-to-day tasks and decision-making.
• Manage and coordinate third-party housekeeping and maintenance providers.
• Conduct property inspections; ensure standards are met before check-in.
• Handle early check-ins/late checkouts: approvals, prep, and coordination.
• Oversee turnover readiness: post-checkout prep and pre-arrival inspection.
• Restock owner closets and maintain inventory across the portfolio.
• Meet vendors on site to coordinate and resolve maintenance issues.
• Supervise all maintenance, cleaning, and inventory workflows; escalate issues you cannot resolve or items that involve owner responsibility over $400 to the Operations Manager.
• Partner with and direct an Operations Coordinator who supports back office tasks (scheduling vendor appointments, generating codes, invoicing, documentation, etc.).
• Inventory management to ensure the supply room is always stocked
• Make and deliver welcome gifts for VIP guests
• Occasionally assist guests on-site
• Participate in the daily scrum at 9:30 AM

Standards, Systems & Communication

• Maintain hotel-level cleaning standards and consistency across properties.
• Keep storage spaces organized and property supplies stocked.
• Communicate promptly and clearly with vendors, guests (as needed), and internal teams.
• Contribute to SOP improvements that make our processes scalable and repeatable.

Tools & Systems You’ll Use

• Breezeway → Maintenance & housekeeping management
• Guesty → PMS & channel manager
• Slack → Internal communication
• Trello → Project management
• Google Workspace → Sheets, Docs, and more

What Success Looks Like

• Turnovers are timely, consistent, and meet hotel-level standards.
• Third-party vendors are well-coordinated, responsive, and cost-effective.
• Inventory and owner closets are accurate, organized, and proactively replenished.
• Issues are resolved quickly; appropriate escalations to the Operations Manager happen on time (especially owner-billable items).
• Guest satisfaction improves through fewer defects and smoother stays.
• You gain the cross-functional experience to step confidently toward senior operations roles.

Compensation & Perks

• Competitive salary → $55,000–$65,000 (based on experience)
• $200 monthly gas stipend
• 401(k) after 6 months
• Financial advisory sessions
• 10 days PTO + flexible scheduling
• Quarterly staycations in our Nashville luxury homes — see hospitality from the guest perspective

How to Apply

If you’re ready to bring hotel-level rigor to day-to-day operations and grow your career in multi-property hospitality, we’d love to hear from you.

Send your resume and a short note about why you’re a great fit to

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are hiring a results-driven Collections Representative to join our BPO contact center team. You will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering excellent service.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Make outbound calls to customers regarding overdue payments.
• Negotiate payment plans and settlements in accordance with company policies.
• Update customer accounts and document all collection activities.
• Follow up on broken promises and maintain consistent contact with debtors.
• Adhere to compliance regulations and maintain confidentiality.
• Meet daily and monthly collection targets and call quality standards.
• Handle disputes and escalate complex cases to the appropriate department.

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• High school diploma or equivalent; further education is an advantage.
• 12 years of experience in collections or a similar contact center role.
• Strong negotiation and conflict resolution skills.
• Ability to remain professional and calm under pressure.
• Familiarity with debt collection laws and practices.
• Fluent in English and Spanish would be a plus

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & benefits that fit your life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs

LOCATION

Las Cruces, NM

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering smooth, satisfying experiences for our clients.

In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Handle inbound calls, emails, or chats from customers.
• Provide accurate information about products, services, and billing.
• Resolve customer complaints and escalate when necessary.
• Maintain detailed records of customer interactions.
• Follow company procedures and compliance guidelines.
• Meet performance goals related to quality, efficiency, and customer satisfaction.
• Participate in training and coaching to improve service delivery.

CANDIDATE QUALIFICATIONS

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older
• High school diploma or equivalent
• 1+ years of customer service experience, preferably in a contact center.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM systems and call center tools.
• Fluent in English and Spanish

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering smooth, satisfying experiences for our clients.

In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Handle inbound calls, emails, or chats from customers.
• Provide accurate information about products, services, and billing.
• Resolve customer complaints and escalate when necessary.
• Maintain detailed records of customer interactions.
• Follow company procedures and compliance guidelines.
• Meet performance goals related to quality, efficiency, and customer satisfaction.
• Participate in training and coaching to improve service delivery.

CANDIDATE QUALIFICATIONS

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older
• High school diploma or equivalent
• 1+ years of customer service experience, preferably in a contact center.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM systems and call center tools.
• Fluent in English and Spanish

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

COMPENSATION DETAILS

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time

InteLogix is seeking a customer service representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities, and a customer-focused mindset.

At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?
• Are you driven to deliver effective results while providing excellent customer service?
• Do you have extraordinary communication skills?

What's in it for YOU?

• Hourly pay rate of $12
• Eligible to earn incentive
• Paid training
• Medical, dental, and vision insurance
• Paid time off
• Employee discounts
• Full-time, non-seasonal
• Career advancement
• Early access to earned wages via PayActiv
  • Access up to 50% of earned wages (capped at $500 per pay period)

Responsibilities

• Serve as the primary point of contact for customers via phone
• Make outbound financial collection calls in addition to incoming calls from customers in an effort to persuade customers to make payments on past due accounts
• Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions
• Maintain a thorough understanding of products, services, and policies to effectively assist customers
• Accurately document customer interactions and transactions across all tools/platforms
• Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
• Strive to exceed customer satisfaction goals and performance metrics
• Continuously seek opportunities to improve the customer experience and streamline processes
• Stay updated on product knowledge and industry trends to better assist customers
• Ability to work within the defined hours of operation with flexibility needed on weekends and holidays
  • Monday - Friday: 7 a.m. to 10 p.m.
  • Saturday: 7 a.m. to 7 p.m.
  • Sunday: Closed

Qualifications

What We Look for in a Candidate:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work
• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing best-in-class customer experience speaking to customers over the phone
• Typing assessment required
• Superb attendance, so you can be there when our customers need us

All job offers are contingent upon completion of drug screen and background checks.