Codashop Ml, PH Jobs in Usa

Company Description

Modern Diagnostics is a CLIA and COLA-accredited clinical diagnostic laboratory based in Arcadia, Louisiana, dedicated to providing comprehensive testing services to healthcare providers across the state. Our advanced instrumentation and experienced professionals ensure accurate and timely results, supporting improved patient outcomes. We partner with hospitals, clinics, and physician practices to deliver reliable diagnostic solutions that aid clinicians in making informed care decisions. Our commitment to quality and regulatory compliance defines our trusted reputation in the healthcare industry.

Role Description

This is a full-time, on-site Clinical Laboratory Supervisor role based in Arcadia, LA. The Clinical Laboratory Supervisor will oversee the daily operations of the laboratory, ensure adherence to quality control protocols and regulatory compliance, and provide leadership to the laboratory team. This position plays a critical role in our growth as an expanding molecular diagnostics laboratory and reports directly to the Laboratory Director.

Key Responsibilities

• Supervise, mentor, and manage a team of laboratory technologists and technicians, including scheduling, training, and performance evaluations.
• Oversee and perform molecular sample processing and result verification under Laboratory Director oversight.
• Maintain and troubleshoot laboratory equipment to ensure optimal functionality and compliance with manufacturer and regulatory protocols.
• Facilitate proficiency testing programs and ensure timely completion and documentation.
• Fulfill the duties of Technical Supervisor in accordance with CLIA regulatory requirements.
• Implement and monitor quality control practices across all testing processes to maintain accreditation standards.
• Consult with client facilities regarding laboratory services, testing capabilities, and result inquiries.
• Compile and manage inventory for all laboratory benches, coordinating supply orders to prevent disruptions.
• Draft job listings, facilitate interviews, and coordinate hiring to support laboratory staffing needs.
• Manage projects and timelines related to laboratory operations, new test development, and workflow optimization.
• Address operational challenges through proactive problem-solving and cross-functional collaboration.

Qualifications

• Associate's or Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, or a related field.
• MLT(ASCP) or MLS(ASCP) certification required.
• Current Louisiana State Medical Laboratory Technician or Scientist Licensure.
• Minimum of 3 years of experience in a clinical laboratory setting, with at least 1 year in a supervisory or leadership role.
• Strong supervisory skills, including team leadership, staff development, and performance management.
• Proficiency in quality control practices and regulatory compliance, including CLIA and COLA standards.
• Experience operating and maintaining clinical laboratory instrumentation, with molecular diagnostics experience preferred.
• Strong analytical, organizational, and communication skills with keen attention to detail.
• Ability to thrive in a startup environment with evolving responsibilities and growth opportunities.

$ Sign-On Bonus Eligible $

This position supervises the operation of laboratory services in assigned areas by supervising personnel and overseeing day-to-day workflow.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor's Degree in Medical Technology, Cytotechnology, Histotechnology (Medical Laboratory Science) or related field

OR

Associate’s Degree in Medical (Clinical) Laboratory Technology or related field

2. Current licensure as required by the state in which services will be provided:

WV: Licensed in one of the following:

• Medical Laboratory Technician
• Medical Laboratory Scientist
• Cytotechnologist
• Histotechnologist

PA: No State License requirement

OH: No State License requirement

MD: No State License requirement

EXPERIENCE:

1. Four (4) years’ experience as a Medical Technologist, Medical Laboratory Technician, Histotechnologist or Cytotechnologist.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. One of the following national certifications through the American Society of Clinical Pathologists (ASCP) or American Medical Technologists (AMT):

• Medical Laboratory Technician (MLT)
• Medical Laboratory Scientist (MLS)
• Cytotechnologist (CT)
• Histotechnologist (HTL)

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Assist the Managers in the supervision of all lab areas to assure appropriate personnel coverage. Assist with ensuring adequate staffing and appropriate staff in support of the hospital’s mission of patient care.

2. Participates in the orientation of new staff. Provides input for staff’s annual performance appraisals, disciplinary actions and terminations, based on documented performance within time frames established by the institution.

3. Coordinates and ensures all Reference Laboratory specimens are sent to appropriate reference laboratory and results are received within specified time frame.

4. In conjunction with LIS personnel and technical staff coordinates all computer downtime activities in accordance with standard operating procedures.

5. Operates and supervises the operation of laboratory equipment consistent with standard operating procedure and promptly prepares patient specimens in accordance with standard operating policies.

6. Solicits and provides input for the development and/or revision of standard operating procedures and department policies.

7. Maintains working knowledge of current hospital and lab administrative and safety policies/ procedures as well as the current Collective Bargaining Agreement (CBA) if applicable, and applies these policies consistently and seeks management guidance when needed.

8. Responds, researches, and answers to customer inquiries and performs as variety of duties related to customer service in accordance with hospital and laboratory policies and procedures. Monitors customer service activities and day-to-day Specimen Processing and/or Phlebotomy activities to identify potential problems and provide possible solutions.

9. Requests input and direction, as needed, from the Medical Director(s), Administrative Director, and/or Manager(s) regarding medical and technical issues, employee training, quality assurance and quality control procedures.

10. Organizes time, materials and resources in an economical manner, prioritizing laboratory requests by assessing and adjusting workload and staffing to provide for optimal patient care and efficiency.

11. Participates in various activities (i.e., staff meetings, in-services, etc.) to disseminate information to laboratory staff, allied health personnel, Medical Director(s), physicians and nurses by written and/or verbal means.

12. Maintains laboratory communication and ensures that information concerning new policies and procedures is available to staff in a timely manner and is incorporated into routine policies and procedures.

13. Reviews and evaluates, as needed, quality control records and test results to determine analytical errors, shifts and trends and correlates data to assure quality patient test results.

14. Assists in organizing time, materials and resources in an economical manner, and prioritizing laboratory requests by assessing and arranging workload throughout all laboratory sections within the division to provide for optimal patient care and efficiency.

15. Assures daily completeness of all workload within established turnaround times by flexing organization of work according to test ordering status (e.g., routine, STAT, ASAP, emergency), and by reviewing pending test results (e.g., daily monitoring, turnaround studies).

16. Initiates effective communication with supervisory personnel and all other laboratory personnel, other hospital departments and patient/public, as necessary to assure dissemination of information and the identification/resolution of problems in support of the hospital’s mission of patient care.

17. May participate in the technical and theoretical instruction, supervision and evaluation of residents and students of the School of Medicine, as established by laboratory policies (e.g., laboratory objectives, evaluation forms).

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit for extended periods of time.

2. Must be able to lift or pull up to 25 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Cognizant of environmental factors, infection control issues and maintains a safe environment.

2. Often loud, noisy environment.

3. Ability to tolerate foul or unpleasant specimen odors.

SKILLS AND ABILITIES:

1. Demonstrate competency in service to different patient populations such as; Neonates, Pediatrics, Adolescents, Adults and Geriatrics.

2. Knowledge in both medical technology and management principles.

3. Excellent written and oral communication skills.

Additional Job Description:

• Oversees daily operation of full-service cytogenetics lab offering pre- and post-natal testing for congenital and oncology specimen
• Works with the Lab Manager, Technical Director and Laboratory Medical Director to ensure proper functioning of the lab
• Creates patient reports for karyotypes and FISH including proper cytogenetic nomenclature for interpretation and review by Lab Medical Director
• Provides input into performance evaluations of other laboratory personnel
• Assist Technical Director in maintenance and update of procedure manual as well as validation of new tests
• Assists in coordinating the orientation and training of new technologists
• Responsible for staff compliance with test procedures and quality protocols
• Closely monitors specimen turnaround time and coordinates daily workload and staffing requirements. Responsible for ensuring and maintaining quality control and quality assurance measures in the laboratory.
• Performs duties of cytogenetic technologist as needed.

Now Hiring: Lab Program Coordinator

Looking for a role where you can make a real impact behind the scenes of patient care? Join our outpatient lab team as a Lab Program Coordinator and help keep operations running smoothly across our network—with the added benefit of a flexible daily work schedule.

You’ll partner with lab teams and providers to drive efficient workflows, support compliance efforts, and enhance the overall patient experience in a collaborative environment.

What you bring:

Organization + attention to detail

Strong communication and collaboration skills

A proactive, solutions-focused mindset

Qualifications:

• Bachelor’s degree in Medical Technology or related field
• 3+ years Clinical Laboratory Technologist experience (5+ preferred)
• Quality, project management, or regulatory experience preferred
• Eligible for NV Clinical Laboratory Technologist license (General Supervisor within 7 months)
• MLS (ASCP) certification preferred
• Working-level English proficiency (reading, writing, speaking)

Ready to help improve processes and elevate care?

Apply today or message me to learn more!

Sr. Quality Automation and AI CSV Engineer

The Senior Automation and AI CSV Engineer will lead the design, implementation, and validation of automated systems and AI-driven solutions within a sterile injectable pharmaceutical manufacturing environment. This role ensures compliance with regulatory requirements (FDA, EMA, ICH) and company standards for computerized systems, automation platforms, and AI-enabled technologies used in production, quality control, and data analytics.

Essential Duties & Responsibilities

• Automation & AI Validation:
• Develop and execute validation strategies for automated systems, robotics, and AI-based tools in compliance with GAMP 5, 21 CFR Part 11, FDA’s CSA for Production and Quality System Software, Annex 11, Annex 22, and PIC/S.
• Perform risk assessments and ensure data integrity for AI-driven decision-making systems.
• Author and review validation documentation (URS, FS, DS, IQ/OQ/PQ protocols, reports).
• System Lifecycle Management:
• Oversee system implementation, upgrades, and change control for automation and AI platforms.
• Collaborate with IT, Engineering, and Quality teams to maintain validated state of systems.
• Regulatory Compliance:
• Ensure adherence to cGMP, FDA, EMA, and global regulatory guidelines for sterile injectable manufacturing.
• Support audits and inspections by providing validation evidence and technical expertise.
• Innovation & Continuous Improvement:
• Identify opportunities to integrate AI and advanced analytics for process optimization and predictive maintenance.
• Drive digital transformation initiatives.
• Quality Oversight & Approval:
• Provide independent quality oversight for automation and AI validation activities.
• Review and approve validation protocols, reports, and change control documentation to ensure compliance and data integrity.
• Act as a quality representative during system implementation and qualification phases.
• Adhere to company and departmental timelines with high accuracy and quality.
• Maintain an atmosphere of teamwork, cordiality, and respect towards co-workers.
• Performs other duties as assigned.

Core Values

This position is expected to operate within the framework of our Core Values:

• Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.
• Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.
• Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
• Constantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.
• Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.

Knowledge, Skills & Abilities

• Excellent organizational and project management skills.
• Excellent oral and written communication skills.
• Ability to work independently with minimal supervision and as part of a cross-functional team.
• Advanced knowledge of Automation and CSV/CSA principles, industry guidance, regulatory requirements, cGMP practices, and ICH guidelines.
• Strong project management and cross-functional leadership skills.
• Ability to author strong technical reports free of errors.
• Advanced knowledge with Microsoft Office Suite, and various GMPS systems such as Veeva eQMS, Maximo CMMS, BMS, LIMS, CDS, and ERPs.
• Familiarity with SCADA, PLC, MES, and AI platforms from simple context analysis tools to large language modeling, prompt engineering and the role of human interaction for process engineering and establishment of trustworthy data.
• Advanced troubleshooting and problem-solving skills.
• Ability to manage multiple projects concurrently and under tight time constraints.

Education & Experience

• Bachelor’s degree in Engineering, Computer Science, Pharmaceutical Sciences, or related field required
• Master’s degree in Engineering, Computer Science, Pharmaceutical Sciences, or related field preferred
• Minimum of 8 years’ experience in pharmaceutical automation and computerized system validation.
• Strong knowledge of sterile injectable manufacturing processes and aseptic techniques.
• Hands-on experience with AI/ML applications in manufacturing or quality systems preferred.
• Expertise in GAMP 5, 21 CFR Part 11, Annex 11 and knowledge of Annex 22 compliance.
• Proficiency in risk-based validation and data integrity principles.

Working Conditions

• Working conditions include general office environment.
• Business demands may require working extended hours.

Title: Head of Operations (Residential Real Estate Brokerage)

Location: Redding, California

This is a rare opportunity to step into a true operational leadership role with a high-performing residential brokerage — and potentially relocate to beautiful Redding, CA, a growing Northern California community known for its outdoor lifestyle, mountain scenery, and exceptional quality of life.

As Head of Operations, you will run the engine of the business — building scalable systems, strengthening compliance, supporting agent success, and serving as the stabilizing operational force that enables sustainable growth.

The Opportunity

This role is designed for a proven operator: someone who thrives in accountability-driven environments, brings calm authority, and knows how to build systems that eliminate chaos rather than react to it.

You will partner directly with the CEO and leadership team to ensure operational excellence across the full brokerage platform — from transaction workflows to hiring infrastructure to compliance safeguards.

Key Responsibilities:

1. Operational Leadership & Scalable Systems

• Own the end-to-end operational engine of the brokerage
• Refine workflows across:
• Listing management
• Transaction coordination and closing execution
• Compliance and disclosure systems
• Home marketing and production handoffs
• Identify bottlenecks, execution gaps, and process inefficiencies
• Ensure systems scale smoothly without increasing errors or operational strain

2. People Systems: Hiring, Training & Retention

• Lead hiring strategy and scorecards for operational staff (TCs, admin, ops)
• Build structured onboarding and certification programs
• Implement training systems that reduce ramp time and turnover
• Own staffing forecasts, retention outcomes, and team performance systems

3. Oversight of Sales Management Infrastructure

• Directly oversee the future Sales Manager
• Oversee ISA team operations from a systems and process perspective
• Align sales performance expectations with operational standards
• Support agent recruiting and onboarding through scalable frameworks
• Prevent sales-driven erosion of compliance or service quality

4. Broker-Level Advisory & Agent Support

• Provide calm, experienced guidance to agents on complex transactions
• Advise on compliance, risk scenarios, and professional judgment calls
• Reinforce brokerage standards, accountability, and service consistency

This role does not replace the Broker of Record, but serves as a senior operational and advisory resource.

5. Compliance, Risk & Quality Control (California)

• Oversee compliance systems, file audits, and risk prevention
• Ensure adherence to California DRE, CAR, MLS, and brokerage policies
• Identify risk early and escalate appropriately
• Partner with legal counsel, Broker of Record, and external experts as needed
• Maintain consistent quality as transaction volume grows

6. Finance & HR Oversight (Coordinated, Light Touch)

• Oversee operational financial processes including:
• Commission processing
• AP/AR coordination
• Cost-per-transaction visibility
• Coordinate with CPA/bookkeeper (not responsible for tax strategy)
• Oversee foundational HR administration:
• Hiring and onboarding systems
• Performance management
• Payroll via Gusto HR
• Ensure appropriate controls and separation of duties

7. Leadership, Accountability & Execution Cadence

• Partner closely with the CEO and Integrator on KPIs and scorecards
• Enforce decisions, operational standards, and execution discipline
• Reduce escalation of operational issues to the CEO
• Serve as a stabilizing, decisive presence within the organization

What Success Looks Like

• New hires ramp quickly and confidently
• Turnover decreases through systems, not heroics
• Agents and clients experience consistent service and clear expectations
• Compliance issues are prevented proactively
• The CEO is removed from day-to-day operational problem solving
• Growth occurs without sacrificing quality or control

Ideal Candidate Profile

• Senior operations leadership experience in real estate or a regulated, transaction-heavy environment
• Proven track record of building hiring, training, and onboarding systems
• Experience overseeing operations while supporting sales leadership
• Strong understanding of California real estate compliance preferred
• Hands-on, execution-focused leader who builds scalable infrastructure
• Calm, respected, decisive — able to enforce standards with professionalism
• High judgment, low ego, operator-first mindset

This Role Is Not

• A purely strategic, hands-off Operations position
• An office manager role
• A sales manager seat
• A figurehead executive position

This role runs the engine — and is always focused on making it run better.

Reporting & Authority

• Reports directly to the CEO
• Partners closely with the Integrator on key initiatives
• Holds authority over operational systems and brokerage standards
• Oversees all Operations and future Sales Management infrastructure

Compensation & Benefits

• Full Benefits Package
• Competitive Base Salary + Bonus Structure
• Excellent Company Culture
• 401(k) Program
• Generous PTO & Vacation

We are seeking a highly analytical and business-savvy Front-Facing Data Analyst to serve as

the bridge between our data science team and external stakeholders. This role combines strong technical data skills with client communication, strategic insight, and performance optimization expertise.

The ideal candidate is comfortable analyzing complex datasets, translating findings into actionable insights, and presenting results directly to clients, partners, and executive teams.

Key Responsibilities:

Client & Stakeholder Engagement

• Serve as the primary analytics point of contact for clients
• Present performance reports, dashboards, and model insights
• Translate complex statistical results into clear business recommendations
• Participate in strategy calls

Data Analysis & Reporting

• Analyze large datasets to identify trends, risks, and opportunities
• Build and maintain dashboards (Tableau, Power BI, Looker, etc.)
• Monitor KPIs such as approval rates, conversion, fraud indicators, and portfolio performance
• Segment performance by channel, risk tier, geography, or campaign
• Perform root cause analysis on performance shifts

Modeling & Optimization Support

• Work alongside data scientists to interpret model outputs
• Conduct A/B testing and performance experiments
• Identify segments with low performance and recommend optimization strategies
• Validate model deployment performance in production environments

Cross-Functional Collaboration

• Coordinate with underwriting, marketing, risk, and engineering teams
• Assist in translating business requirements into analytical frameworks
• Support compliance and reporting needs where applicable

Required Qualifications

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or related
• field
• 2–5+ years of experience in data analytics, preferably in fintech or lending
• Strong proficiency in SQL
• Experience with R or Python
• Experience with BI tools (Tableau, Looker, etc.)
• Excellent communication and presentation skills
• Ability to explain technical concepts to non-technical audiences

Preferred Qualifications

• Experience with underwriting analytics or credit risk modeling
• Familiarity with interpretable ML models (scorecards, gradient boosting, etc.)
• Knowledge of fraud detection metrics
• Experience working in a client-facing or consulting environment

Core Competencies

• Strong analytical thinking
• Business acumen
• Executive-level communication
• Detail-oriented but able to see big picture
• Proactive problem-solving mindset

Join Canvas Forum: Investment Real Estate Sales Agent

Are you ready to take your real estate career to the next level? At Canvas Forum, we're revolutionizing the investment real estate market by connecting buyers and sellers with unmatched efficiency and expertise. Our mission is to transform a fragmented industry into a seamless experience for everyone involved.

Why Canvas Forum?

Accelerate Your Career : Close more deals in your first three months than most agents do in an entire year.

Dynamic Team Environment : Join a team where collaboration and shared success are our core values. We achieve greatness together—no lone wolves here!

Unlimited Growth Potential : Whether you aim to lead your own team or build a personal investment portfolio, we’ll support your ambitions.

Endless Opportunities : Access to cutting-edge tools, extensive training, and uncapped income potential.

What You'll Be Doing

Build & Expand Your Network : Connect with local investors and grow your database, pairing them with our exclusive property listings.

Client Engagement : Maintain regular communication with investors to understand their goals, provide updates on inventory, and address any inquiries swiftly.

Collaborate & Innovate : Work closely with our team to stay informed about property availability and industry trends.

Organize & Track : Keep accurate records of transactions and client interactions using our CRM systems and other tools.

What We Need From You

Active Tennessee Real Estate License (or ability to obtain one before starting).

Full-Time Commitment : Be ready to dive into a fast-paced environment and grow your career.

Coachability & Enthusiasm : Be eager to learn, adapt, and thrive in a dynamic setting.

Additional Perks

No Desk or Brokerage Fees

Comprehensive CRM System

Brokerage-Provided E&O Insurance

Expert Guidance & Resources

100% Commission-Based Structure with Bonus Opportunities

****Realtor dues and MLS fees will be the responsibility of the agent due to IRS 1099 laws, but the brokerage DOES NOT charge the agent any fees, such as desk fees.****

Ready to break into the investment real estate industry and skyrocket your career? Reach out to us and join our dynamic, passionate team at Canvas Forum. Your future starts here!

About the Company:

We are a leading full-service advertising and entertainment agency. We work with the biggest names in Sports and Fortune 500 companies, providing deep expertise in sales, marketing, content creation, event production, activation, and more. Van Wagner has been connecting brands to sports for decades. When we first entered the sports landscape, we used our creativity and expertise to develop unique advertising and marketing opportunities for brands to reach millions of sports fans at live events. As the world’s leaders in TV-visible signage, our Dorna team positions brands in the heart of the action, selling high-impact, visible signage behind Homeplate, courtside, and along fields of play across more than 500 professional and collegiate sports teams across the NFL, NBA, MLB, NHL, NCAA, MLS, and International Soccer. As industry leaders and innovators within sport presentation and video board production, Van Wagner's Productions team has developed, produced, and directed in-stadium shows for nearly every major event in sports. We work with the highest profile leagues, teams, and venues in the world, including the NFL Super Bowl, Olympic Games, Formula 1, NCAA Championships, US Open Tennis, Kentucky Derby, NHL All-Star Game & Winter Classic, and MLB Field of Dreams, to name a few.

Overview / Objective:

Serve in an administrative role for event presentation and show production across the National Football League’s tentpole events, including the Super Bowl, Pro Bowl, Draft, Scouting Combine, Hall of Fame, Flag Championships, and Kickoff. This role will focus on administrative strategy, logistics, and supporting our growing number of domestic events and international games.

The role will support key aspects related to NFL event presentation administration and logistics. Additionally, they will assist in the facilitation of game presentation across all 32 Clubs by engaging in ongoing discussions on optimal practices, innovation, and policies. This role requires an understanding of event presentation across sports/entertainment, with a detail-oriented and solution-based mindset.

Responsibilities include, but are not limited to:

• Coordinate and support key components for NFL Domestic & International Games/Events: content development, pre-event pageantry/game timeline, entertainment, creative development, production, and talent management.
• Play a key role in on-site presentation execution across all major NFL events, including Super Bowl game (and surrounding events), Pro Bowl, NFL Draft, Scouting Combine, the Hall of Fame
• Coordinate and manage all logistical assets and resources, including pre-production, on-site operations, and post-event breakdown.
• Maintain the application and consistency of logistics and operations planning across all NFL events to ensure scalable and repeatable best practices.
• Create and maintain event-specific logistics and operations manuals to drive efficiency, consistency, and sustainability.
• Manage the annual NFL event calendar from an operational standpoint to align timelines, track milestones, and deliver key information to all relevant parties.
• Manage operational purchasing workflows, including purchase orders, vendor invoices, and talent/vendor contracts
• Identify best-in-class content strategies and tactics through analysis of league event performance, club input, and external case studies, supporting the adoption of best practices across the League and the clubs.

About This Role:

• This role is strategically positioned at the intersection of the NFL and the NFL-focused department at Van Wagner Productions, serving as a key operational link between both organizations. In this dynamic position, you will be responsible for the administrative management of processes and operations that enhance the efficiency of the NFL while ensuring adherence to the internal guidelines of Van Wagner Productions.

Required Qualifications

• Knowledge of event production and timelines for live events
• Understanding of live production processes
• Strong administrative or organizational skills
• Ability to travel domestically and internationally, as required
• Experience with creating engaging presentations and decks for C-Level and large-scale planning meetings
• Strong communication, organizational, and presentation skills
• Experience in serving as a point of contact for vendors and production teams
• Proficient with Microsoft Office Suite

Other Key Attributes / Talent Characteristics

• Strong communication and collaboration skills
• Ability to create/present decks and clearly articulate event entertainment strategies across the organization and to external partners
• Strong time management and ability to manage multiple projects simultaneously
• Flexibility to travel and work non-traditional hours, including evenings and weekends, as required by project schedules.

Preferred Qualifications

• 3+ Years of Live Event Production Experience or related work
• 4 Year Degree

Physical Demands

• Standing for long periods of time. Covering large footprints across event sites

Why Van Wagner May Be Right for You:

• An unmatched culture within our organization that focuses on building trust with our clients, team members, and partners through a people-first approach that delivers business results.
• Competitive salary and paid time off.
• Outstanding benefits package (including medical, dental, vision, life insurance).
• 401k

Position Summary

The Senior Director, Product – Last Mile & Delivery will own the product strategy, roadmap, and execution for Ashley’s last mile delivery experience across our manufacturing, distribution, and Ashley HomeStore network. This leader will design and evolve the digital and operational products that power home delivery of big & bulky furniture, white‑glove services, and in‑home technician support.

You will translate Ashley’s growth strategy and operational capabilities into seamless, customer‑obsessed delivery experiences—from scheduling and tracking to room‑of‑choice setup and post‑delivery care—while improving cost, reliability, and scalability across our vertically integrated network.

Impact

This role will be central to how customers experience Ashley, directly influencing NPS, repeat purchase behavior, and brand loyalty. Success means fewer delivery issues, faster and more predictable service, and a differentiated “Ashley experience” in the home, enabled by world‑class digital products and tools used by customers, stores, customer care, drivers, and 3PL partners.

Key Responsibilities

Product Strategy & Vision

• Define and own the multi‑year product vision and roadmap for last mile and delivery experiences across Ashley’s DTC, HomeStore, marketplace, and retail partners.
• Lead discovery and market research specific to big & bulky, white‑glove furniture delivery, identifying opportunities to delight customers and remove friction.
• Align product strategy with Ashley’s manufacturing, distribution, and retail operations, ensuring solutions work end‑to‑end—from plant, to DC, to customer home.

Product Execution & Operational Excellence

• Translate strategy into clear product requirements and user stories for engineering, design, and data teams (e.g., delivery scheduling, routing intelligence, customer notifications, proof of delivery, returns).
• Partner closely with Transportation, DC Operations, HomeStore Ops, Customer Care, and IT to launch products that improve on‑time delivery, first‑attempt success, and damage rates.
• Define and monitor product KPIs (delivery NPS, reschedule/cancel rates, cost per stop, contact rate) and iterate based on performance.
• Standardize digital and process experiences for home delivery, white glove setups, exchanges/returns, and in‑home service visits across all markets.

Innovation in Last Mile & Technology

• Drive innovation in delivery scheduling, capacity management, self‑service tools, and driver/technician apps that are purpose‑built for furniture and décor.
• Evaluate and integrate technologies (TMS, telematics, routing optimization, SMS/email/app notifications, photo documentation, AI‑based ETA prediction).
• Partner with data science and analytics teams to leverage AI/ML for demand forecasting, route optimization, and exception management.

Stakeholder & Partner Management

• Build strong partnerships with Transportation & Logistics, Supply Chain, Stores, E‑Commerce, Customer Care, Finance, and IT to ensure aligned priorities and integrated execution.
• Collaborate with 3PLs, delivery partners, and service providers to ensure Ashley’s product experiences are supported in the field.
• Present product strategy, roadmap updates, and results to Ashley senior leadership, influencing decisions with clear customer and financial impact.

Team Leadership

• Lead and grow a high‑performing product team (Product Managers, Product Owners, Analysts) focused on last mile experiences.
• Establish product operating rhythms (prioritization, planning, discovery, retrospectives) that promote accountability, speed, and quality.
• Foster a culture of customer obsession, collaboration, and continuous improvement across Product, UX, Engineering, and Operations partners.

Financial & Business Impact

• Build robust business cases and ROI models for new last mile products and enhancements (e.g., new service tiers, self‑service flows, automation).
• Influence investment decisions by articulating the impact on revenue, cost, NPS, and repeat rate.
• Support Transportation and Supply Chain in identifying new revenue streams (e.g., premium delivery windows, assembly add‑ons) and cost efficiencies via product design.

Required Qualifications

• Bachelor’s degree in Business, Product Management, Supply Chain, Engineering, or related field; MBA or advanced degree preferred.
• 10–12+ years of product management experience, with at least 5+ years owning customer‑facing or operations‑facing products at scale.
• Demonstrated success building products in last mile, logistics, e‑commerce, or retail—preferably in big & bulky or home delivery.
• Proven record of end‑to‑end product ownership: discovery, strategy, requirements, launch, and iteration using agile methods.
• Experience working in or with transportation, logistics, or supply chain teams, and familiarity with TMS/WMS/routing technologies.
• Strong analytical and financial acumen, comfortable with data, A/B testing, and translating metrics into product decisions.
• Experience influencing senior stakeholders in a matrixed, multi‑location organization.

Preferred Qualifications

• Direct experience in furniture, appliances, or other large item home delivery.
• Background working with white‑glove delivery, installation, or in‑home service providers.
• Hands‑on experience integrating with 3PLs, carriers, and last mile platforms.
• Exposure to Ashley HomeStore or similar store/retail networks, balancing store and digital experiences.

Core Competencies

• Strategic product thinking & execution
• Customer‑centric journey design
• Cross‑functional leadership & influence
• Data‑driven decision making & financial modeling
• Strong communication and storytelling to senior leaders
• Change management in operations‑heavy environments
• Innovation & continuous improvement mindset

Travel & Work Environment

• Ability to travel up to ~30–40% to visit DCs, HomeStores, transportation hubs, and delivery partners.
• Comfortable spending time in warehouses, cross‑docks, and in‑market delivery operations to see products in action.
• Standard hybrid office environment, collaborating across time zones and functions

Role Overview

This is a senior, enterprise-scale leadership role responsible for architecting and transforming end-to-end supply chain planning from the ground up. The role owns enterprise planning, demand generation, and supply chain systems strategy, serving as the ultimate product and technology leader for planning capabilities.

The mandate includes modernizing and redesigning the digital planning ecosystem, upgrading online systems, and building a scalable, integrated supply chain infrastructure that seamlessly connects manufacturing operations and fabrication facilities (FABs).

This role combines long-term strategy creation with hands-on execution and requires deep technical fluency across supply chain architecture, planning systems, and manufacturing operations.

Core Responsibilities

Enterprise Planning & Demand Ownership

End-to-end ownership of:

• Demand planning and forecasting (market-driven and historical trend analysis)
• Inventory management and optimization
• Supply planning enablement
• Capacity planning aligned with manufacturing expansion
• Order orchestration and development
• Order fulfillment within a complex manufacturing environment

Develop high-quality demand signals by:

• Analyzing market trends, macro signals, and historical data
• Building predictive models to understand supply constraints
• Ensuring accurate forecasts to drive optimal inventory levels
• Aligning demand with what can be realistically manufactured

Sell only what can be built — with clear visibility into availability, lead times, and arrival timelines.

Supply Chain Architecture & System Modernization

• Redesign and modernize the end-to-end supply chain digital ecosystem
• Upgrade and enhance core online planning systems
• Architect planning systems and processes from scratch where required
• Build an internally connected supply chain linking:
• Manufacturing operations
• Fabrication facilities (FABs)
• Distribution and fulfillment networks
• Design scalable systems capable of supporting production volumes in the millions of microprocessing chips
• Develop multi-year technology roadmaps for enterprise planning
• Implement modern planning platforms, automation, AI/ML, and advanced analytics
• Drive ERP-integrated planning transformation and legacy system modernization
• Establish strong data governance and master data integrity

Manufacturing Expansion & Capacity Planning

• Support significant manufacturing footprint expansion, including new plant builds
• Assess how plant expansion impacts future capacity planning and supply constraints
• Develop factory start plans aligned with enterprise demand
• Enable scenario modeling to optimize factory efficiency and investment decisions
• Align planning outputs with long-term financial and operational strategy

Leadership & Organizational Development

• Lead and develop a team of 10–30+ professionals, including senior managers
• Operate as a “leader of leaders,” developing strong sub-leaders
• Define future skill requirements for modern planning organizations
• Establish structured approaches for upskilling and capability transformation
• Drive modernization of processes, governance, and DevSecOps capabilities

This is not a pure people-management role. The successful candidate must be technically credible and capable of challenging architectural decisions and influencing cross-functional technical direction.

Transformation & Change Management

• Lead enterprise-wide supply chain transformation initiatives
• Drive adoption of modern systems and new ways of working
• Act as the bridge between business, IT, operations, and manufacturing
• Ensure strong communication and training strategies across global teams