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Microsoft Power Platform Specialist (M365 GCC High)

Location: Greenville, SC (Onsite)

Pay Rate: $55–$65 per hour

Employment Type: Contract

Work Authorization: U.S. Citizenship required

Preferred: Local candidates to Greenville, SC

About the Role

We are seeking a Microsoft Power Platform Specialist to support the development and implementation of enterprise workflow and collaboration solutions within a Microsoft 365 GCC High environment. This position will play a key role in building automation solutions and modernizing business processes using the Microsoft Power Platform.

The ideal candidate has hands-on experience with Power Automate, Power Apps, Power BI, and SharePoint Online, along with a strong understanding of secure cloud environments and enterprise collaboration tools. This is a high-impact role working with cross-functional teams to streamline processes, automate workflows, and improve operational efficiency.

This role is fully onsite in Greenville, South Carolina, and local candidates are strongly preferred.

What You'll Do

• Design, develop, and implement solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
• Develop workflow automation solutions to improve and modernize existing business processes.
• Convert legacy SharePoint workflows (SharePoint 2016 / SharePoint Designer) into modern Power Automate workflows.
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Support Power Platform application lifecycle, including development, testing, deployment, and maintenance.
• Provide troubleshooting and support for automation workflows and Power Platform applications.
• Create documentation for solutions, workflows, and technical designs.
• Ensure solutions meet security, compliance, and governance standards within the Microsoft 365 environment.
• Participate in project planning, task coordination, and solution delivery.

What We're Looking For

• Strong experience with Microsoft Power Platform, including:
• Power Apps
• Power Automate
• Power BI
• Dataverse
• Experience working within Microsoft 365 environments, particularly GCC High.
• Experience with SharePoint Online and workflow automation.
• Knowledge of JSON and modern automation frameworks.
• Strong troubleshooting and analytical skills.
• Experience gathering business requirements and translating them into technical solutions.
• Ability to work effectively with both technical and non-technical stakeholders.

Nice to Have

• Experience working with government or defense-related environments.
• Familiarity with NIST 800-171 or CMMC compliance standards.
• Experience with Power Pages or other Microsoft 365 integrations.
• Experience supporting enterprise document management or workflow systems.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Work Environment

• Onsite position in Greenville, SC
• Local candidates strongly preferred
• Standard business hours
• Collaborative team environment focused on automation and digital transformation

Compensation

• Hourly Rate: $55–$65 per hour
• Competitive contract rate based on experience

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Hands-On Product Manager — AI-Native Recruiting Platform (HireHQ)

Build the AI operating system for recruiting.

HireHQ is building the next generation AI-native recruiting platform — one that eliminates manual recruiter workflows and replaces them with intelligent automation, AI copilots, and decision intelligence.

Traditional ATS platforms were built for record keeping.

HireHQ is building a recruiting operating system that helps companies find, evaluate, and hire the best talent faster.

We are looking for a highly hands-on Product Manager who can help design and ship this future.

This is not a traditional PM role. You won’t just write tickets and manage roadmaps.

You will:

• Prototype product ideas yourself
• Use AI tools to rapidly build concepts
• Work directly with engineers
• Drive automation across recruiting workflows
• Ship AI-native features quickly

If you like building products at the intersection of AI, automation, and recruiting, you’ll thrive here.

What You'll Work On

You’ll help build core capabilities of the HireHQ recruiting platform, including:

AI Candidate Discovery

• AI-powered candidate search
• Intelligent candidate matching
• Automated candidate enrichment
• Talent graph and candidate insights

AI Screening & Evaluation

• Resume and profile understanding
• AI candidate scoring and ranking
• Interview intelligence and summarization
• Automated screening workflows

Recruiter Copilots

• AI recruiter assistants
• Automated outreach generation
• Pipeline prioritization
• Smart next-action recommendations

Candidate Experience

• AI-powered communication
• Automated follow-ups
• Interview scheduling automation
• Candidate journey insights

Recruiting Automation

• Workflow orchestration across the hiring pipeline
• Intelligent routing and task automation
• AI-driven pipeline management
• Recruiter productivity tools

Our goal is simple:

Reduce manual recruiting work by 80% while improving hiring outcomes.

What You'll Actually Do

You will operate like a product builder.

Ship Products

• Own product areas end-to-end
• Work directly with engineers to design solutions
• Move from idea → prototype → shipped feature quickly

Prototype With AI

You’ll actively use tools like:

• Cursor
• GitHub Copilot
• Claude
• ChatGPT
• Figma

to rapidly create:

• product mockups
• workflows
• prototypes
• PRDs
• user stories
• experimentation plans

We expect PMs to use AI as a force multiplier, not just write docs.

Design AI-Native Workflows

You'll help design product systems that use:

• LLMs
• semantic search
• embeddings
• candidate matching
• summarization
• automation engines

to eliminate manual recruiting work.

Drive Automation

You will constantly ask:

"Why is a human doing this?"

Then build systems that automate it.

Work Extremely Closely With Engineering

You will collaborate daily with engineers to:

• shape product architecture
• refine technical tradeoffs
• ship features quickly
• iterate with real customer feedback

What We're Looking For

Experience

• 5+ years in product management
• Experience building recruiting or HR tech products

Examples include:

• Applicant Tracking Systems (ATS)
• Recruiting CRM platforms
• Candidate engagement tools
• Talent sourcing platforms
• Interview platforms
• Talent intelligence platforms

You deeply understand how recruiting actually works.

AI Product Thinking

You’ve helped build or design AI-enabled product capabilities, such as:

• candidate matching
• screening automation
• workflow automation
• recommendation systems
• AI copilots
• search and ranking systems

Builder Mindset

You like creating things, not just planning them.

You are comfortable:

• prototyping ideas
• creating workflows
• building product concepts independently
• using AI tools to accelerate execution

Comfort With Ambiguity

This is a startup environment.

You should enjoy:

• fast iteration
• unclear problems
• ownership
• shipping quickly

Strong Candidates Often

• Previously worked at HR tech or recruiting tech companies
• Have built ATS or recruiting workflow products
• Use AI tools daily for product development
• Think about automation and workflow intelligence
• Care deeply about shipping useful products quickly

What Success Looks Like

Within your first 3 months:

• Recruiters using HireHQ spend dramatically less time on manual tasks
• AI features automate key recruiting workflows
• Customers rely on AI insights to prioritize candidates
• Recruiters move from administrative work → strategic hiring

Why This Role Is Different

Most recruiting software was designed 15–20 years ago.

HireHQ is rebuilding recruiting software from the ground up using:

• AI agents
• workflow automation
• intelligent candidate matching
• recruiter copilots

This role is an opportunity to help build the AI operating system for hiring.

Sr. Platform Engineer | Hybrid in Irving, TX or Baltimore, MD

Optomi, partnering with a top financial services organization, is seeking a Sr. Platform Engineer with experience in contact center systems, reporting, and financial platforms. This hands-on role will take ownership of ongoing projects, deploy NiceCX, integrate GenAI, and build scalable applications and automations that enhance contact center operations. The ideal candidate thrives in fast-paced environments, can work independently with minimal onboarding, and collaborates effectively across teams.

Why This Role Is Exciting:

• Opportunity to move from contract to permanent employment
• Flexible onsite and remote work options
• Work with innovative technologies, including AI-driven automation and analytics
• Play a key role in end-to-end platform development and operational improvements

Responsibilities of the right candidate:

• Build, maintain, and enhance REST and GraphQL APIs, connecting NiceCX and other contact center platforms to internal systems.
• Integrate and maintain telephony systems (SIP, VoIP, PBX), IVR, chatbots, omnichannel routing, and CRM platforms.
• Deploy and operate applications on AWS (EC2, Lambda, S3, API Gateway), ensuring availability, reliability, and scalability.
• Establish and manage deployment pipelines using GitHub, Jenkins, and Kubernetes for seamless, automated delivery.
• Create workflows, reporting dashboards, and operational automations to boost efficiency and agent productivity.
• Monitor, analyze, and optimize system performance for real-time contact center workloads.
• Utilize logging, monitoring, and alerting tools (AWS CloudWatch, ELK stack) to maintain high operational standards.
• Partner with architects, product owners, QA teams, and senior engineers; mentor junior developers; contribute to architectural and technical decision-making.
• Produce technical documentation, runbooks, and knowledge-sharing materials to support operational continuity.
• Follow secure development practices and ensure systems meet regulatory requirements (PCI, SOC2, etc.).

Experience of the right candidate:

• 6–8+ years of professional software development experience
• Strong programming skills in Java, Python, JavaScript, and TypeScript
• Experience designing, developing, and consuming REST APIs
• Hands-on experience with AWS cloud services (EC2, Lambda, S3, API Gateway)
• Familiarity with DevOps and CI/CD tools: GitHub, Jenkins, Kubernetes
• Exposure to contact center technologies, telephony, or customer engagement platforms
• Solid understanding of software engineering best practices: version control, testing, debugging
• Ability to thrive in agile, collaborative team environments
• Enterprise financial services experience

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.

We are seeking a Product Manager to champion the school client experience for our Vertex Hub—the centralized digital platform through which schools engage with our services. In this ground-floor role, you will create clarity from ambiguity, translating diverse stakeholder needs into a focused, executable roadmap grounded in data and a relentless commitment to user experience.

Success in this role requires balancing cross-functional priorities while protecting a simple, intuitive client experience. You will work closely with service line leaders and executive stakeholders to ensure alignment, while building the delivery discipline necessary to ship meaningful value at a sustainable pace. This is a hands-on role for a builder who thrives on transforming competing priorities into a predictable plan that improves how we serve schools.

About the Vertex Hub:

The Vertex Hub is our centralized digital platform designed to serve as the primary engagement channel between schools and Vertex service teams. It consolidates service requests, workflows, communication, and visibility into a single, unified experience. The platform spans multiple service lines and is expected to support significant transaction volume across schools.

Because the Hub sits at the intersection of operations, technology, and client experience, product decisions require close alignment with service leaders and executive stakeholders. This role translates cross-functional priorities into a focused roadmap while ensuring the end-user experience remains simple, intuitive, and high-value.

ESSENTIAL FUNCTIONS:

1. Product Definition & Client Advocacy:

• Translate stakeholder needs, client feedback, and user analytics into clear feature requirements, user stories, and acceptance criteria.
• Champion a user-centric approach by creating wireframes and prototypes to validate design concepts with clients and internal teams.
• Act as the voice of the school client, grounding prioritization decisions in user value and experience simplicity.
• Maintain clear product documentation, including feature specifications and process flows, ensuring a reliable source of truth.

2. Roadmap & Backlog Management:

• Develop and maintain the product roadmap, managing the intake and prioritization of feature requests from multiple service lines.
• Facilitate prioritization meetings with service leaders, using objective scoring models to build consensus and align the backlog with strategic goals.
• Manage the sprint planning process, ensuring the team has a clear and committed set of priorities and a well-groomed backlog for each development cycle.
• Prepare and present roadmap updates and scope change proposals to leadership, clearly articulating the rationale to secure required approvals.

3. Execution Discipline & Delivery Systems:

• Design and refine the operating system that moves ideas from request to shipped value, preventing reactive fire-drills and protecting team focus.
• Establish lightweight but disciplined intake, discovery, sprint, and release practices that create clarity without unnecessary bureaucracy.
• Lead sprint planning, reviews, and retrospectives with a focus on throughput, dependency management, and continuous improvement.
• Break large initiatives into shippable increments that allow early value delivery and rapid learning.
• Leverage generative AI tools to accelerate creation of user stories, acceptance criteria, and related artifacts.

4. Stakeholder Communication & Change Management:

• Serve as the primary point of contact for internal service teams regarding platform capabilities, feature requests, and release timelines.
• Develop and execute communication plans for all platform updates, ensuring stakeholders are informed of progress, changes, and user impact.
• Partner with service leaders to create training materials and lead change management efforts that drive successful adoption of new features by internal teams.
• Act as the primary contact for external technology vendors and integration partners, managing relationships and technical requirements for the platform.

KNOWLEDGE, SKILLS & ABILITIES:

Required Qualifictions:

• Proven experience in a product management role, taking software features from concept to launch.
• Demonstrated ability to champion the end-user, using client feedback, user research, and data to inform product decisions.
• Experience defining and implementing product development processes, including feature intake, prioritization, and backlog management.
• Strong facilitation skills with experience managing requirements and competing priorities from multiple senior stakeholders.
• Hands-on experience managing product backlogs and writing user stories in a project management tool like Asana or Jira.
• Practical fluency using generative AI tools to accelerate the creation of product artifacts like user stories and acceptance criteria.
• Excellent communication and interpersonal skills, with the ability to articulate the 'why' behind product decisions to a variety of audiences.

Preferred Qualifications:

• Experience working on B2B software, internal tools, or client-facing service platforms.
• Direct experience leading change management initiatives to drive adoption of new software and processes with internal teams.
• Familiarity with user analytics and prototyping tools such as FullStory and Figma.
• Experience building product management practices from an early stage in a new team or startup environment.
• Experience serving as a point of contact for external technology vendors or integration partners.

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.
• Be supported in your work by caring leaders and team members who want you to succeed.
• Be empowered to make a difference and climb higher and reach farther to change lives through education.
• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.
• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.
• Enhance your growth and development with mentoring and money to take training classes.
• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let's make a difference together. Apply Today!

Global Accounts Platform Specialist

Location: New York City, NY (Hybrid 2-3 days Onsite)

Pay: $73.39/hour (Full-time)

Duration: 6-month Assignment

About the Role

Our client is seeking a Global Accounts Platform Specialist to join their Ad Platforms team. This team makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Their technology and services power advertising across major digital platforms at scale, setting new standards for enabling effective advertising while protecting user privacy. You'll be part of an inclusive team culture focused on delivering best-in-class customer service while helping drive business growth for key global accounts.

What you'll do

• Own, grow, and develop key global accounts through strategic optimization and client engagement
• Analyze data and make recommendations to clients on how to best optimize their campaigns to hit their business goals
• Work closely with Client Partners who act as the frontline business development team as well as other Platform Specialists across the team
• Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges across both direct and agency clients
• Identify and develop data analysis and recommendations that align with customer goals
• Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers
• Deliver best-in-class customer service while driving revenue and customer satisfaction targets
• Collaborate across multiple time-zones while maintaining strong communication

What you'll bring

• 5-7+ years of experience in performance media sales with at least 3 years of experience using a self-serve type platform
• Previous experience using major advertising platforms
• Strong understanding of performance advertising, the mobile and app market, and a passion for the ever-changing digital space
• Strategic selling proficiency working with performance advertisers as well as advertising agencies
• Ability to think strategically about complex issues and develop recommendations and action plans
• Excellent communication and presentation skills - in-person, on video conference, and over-the-phone
• Strong analytical skills including in-depth knowledge of Excel
• Ability to focus on details and trends combined with the skills to react fast
• Extremely professional with a positive attitude and passion for cross-team collaboration

What sets you apart

• Strong background and knowledge of presentation software
• Ability to listen effectively, socialize ideas across functions, and articulate business visions both internally and externally
• Experience working across multiple time-zones with diverse teams
• Track record of delivering best-in-class customer service for advertisers

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.