Cloudera Data Platform Cdp Jobs in Usa

Position: Production Data Analyst

Compensation: $70,000 - $90,000 annually, depending on experience

Location: Catoosa, Oklahoma

Inceed has partnered with a great company to help find a skilled Production Data Analyst to join their team!

Step into a dynamic and innovative environment where your analytical skills will drive manufacturing excellence. This role offers the opportunity to forecast demand, optimize resources, and collaborate across departments to streamline production processes. Join a team committed to minimizing costs and enhancing efficiency in a thriving industry.

Key Responsibilities & Duties:

• Analyze production specifications to optimize manufacturing processes
• Develop and maintain production schedules
• Coordinate with procurement and logistics for timely material availability
• Monitor production progress and adjust schedules as needed
• Prepare reports on production performance and cost analysis
• Resolve operational issues impacting production timelines
• Conduct cost-benefit analyses for proposed changes
• Ensure compliance with safety and quality standards

Required Qualifications & Experience:

• Bachelor’s degree in Industrial Engineering or related field
• 2-3 years data analytics experience
• Experience in manufacturing, distribution, or logistics
• Proficiency in production planning software
• Strong analytical and problem-solving skills

Nice to Have Skills & Experience:

• Proficiency in Business Intelligence platforms like PowerBI
• Experience in supply chain environments
• Ability to manage multiple priorities in a fast-paced setting

Perks & Benefits:

• Health, Dental, Vision insurance
• PTO 
• 401k plan

If you are interested in learning more about the Production Data Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Company Overview

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Learn more at and follow us on LinkedIn, X, YouTube and Instagram.

Position Overview:

Health Monitor Network (HMN) is seeking a Vice President, Data Analytics, Research & Insights to run a focused, practical insights and measurement function. This role is accountable for demonstrating performance, impact, and effectiveness of HMN’s digital and point-of-care solutions, supporting client decision-making, and elevating the quality and consistency of analytics and reporting across the organization.

Success is defined by clarity of thinking, strong vendor orchestration, crisp storytelling, and disciplined execution.

Core Responsibilities:

1. ROI Measurement and Client Value Storytelling

• Own the partnership with third-party measurement providers like IQVIA, Symphony, Crossix etc., to conduct ROI and effectiveness studies.
• Translate study outputs into clear, credible, and compelling value stories for clients, sales teams, and executives.
• Ensure insights are framed around client objectives, decision points, and business impact rather than methodology.
• Support sales pitches, renewals, and QBRs with defensible performance narratives.

2. Digital Analytics, Insights, and Reporting Leadership

• Own HMN’s digital analytics and reporting function across screen, print, and digital products.
• Establish clear standards for metrics, dashboards, reporting templates, and insight delivery.
• Ensure consistency, quality, and timeliness of reporting across clients and campaigns.
• Coach and mentor the analytics and reporting team, raising the bar on analytical thinking and communication.
• Partner with Product, Sales, and Technology to improve how data is captured, interpreted, and operationalized.

3. Targeted Market Research to Support Point of Care Initiatives

• Lead fast, fit-for-purpose market research efforts to answer specific business questions and justify proof-of-concept investments.
• Determine when research is needed, what level of rigor is appropriate, and how to balance speed, cost, and insight.
• Manage external research vendors, panels, and tools as needed.
• Synthesize findings into concise recommendations that inform go-forward decisions.

Qualifications:

• 12+ years of experience in in analytics, research, insights, or measurement roles within healthcare, pharma, media, and an agency environment.
• Hands-on experience working with third-party measurement partners such as IQVIA, Symphony, Crossix, or similar.
• Strong understanding of digital and point-of-care measurement, performance metrics, and campaign reporting.
• Demonstrated ability to translate data and research into clear, persuasive business narratives.
• Direct experience in building novel data, digital and analytics capabilities, and leading analytics in support of critical strategic decisions around product or campaign optimization.
• Experience leading and developing small to mid-sized analytics or insights teams.
• Comfort operating in ambiguity and prioritizing effort against business impact.
• Bachelor’s degree required; advanced degree a plus but not required.

Nice to Have

• Exposure to MMM, attribution, or advanced statistical methods.
• Experience supporting new product launches or proof-of-concept initiatives.
• Background in both research and digital analytics environments.

Success in the First 90 Days Looks Like

• Clear ownership and operating rhythm established with IQVIA and other measurement partners.
• A sharpened, client-ready ROI and performance narrative aligned to HMN’s point-of-care and digital offerings.
• Assessment and standardization plan for analytics, reporting, and insight delivery across the team.
• Early wins delivering concise, decision-oriented insights to support active client conversations and Point of Care initiatives.

ADA- Physical Demands Office Position

We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.

Florida Solar Energy Center:

The Florida Solar Energy Center (FSEC), is the state's premier energy research institution. Created by the Florida Legislature in 1975 to advance research, development and education in solar energy, FSEC's focus includes renewable energy, energy efficiency, and sustainable transportation research, demonstration, and education.FSEC is administered by the University of Central Florida and is located in Cocoa, Florida.

The Opportunity:

FSEC invites applications for an Undergraduate Summer Research Internship focused on low-carbon methanol production from fugitive methane resources. This internship will take place at M2X Energy Inc. (Rockledge, Florida), where the intern will collaborate with both researchers and industry engineers. All research and hands-on activities will occur at this off-campus sponsor facility.

Responsibilities:

This program focuses on supporting activities related to process development, optimizations and designs of portable, modular gas-to-methanol technologies in partnership with M2X Energy Inc., which involves, but is not limited to:

• 
  

• Development and review of Process Flow Diagrams (PFDs) and Piping & Instrumentation Diagrams (P&IDs).

  
  

• Creation and support of CAD drawings for equipment layouts, skid assemblies, and process components.

  
  

• Design, assembly, and experimentation with benchtop instruments, including data acquisition and analysis.

  
  

• Basic process control support and maintenance of engineering and manufacturing documentation.

  
  

• Assembly, modification, and operation of flow reactors and adsorption testing systems (such as breakthrough rigs) to generate data for pressure swing adsorption (PSA) modeling and validation.

  
  

• Participation in chemical laboratory experiments and processes, including but not limited to testing adsorbent materials to enhance methane recovery from renewable natural gas streams.

  
  

• Preparation of written and oral reports summarizing experimental results, processes, and findings.

  
  

Minimum Qualifications:

Enrollment or recent completion in an engineering or science undergraduate program and basic proficiency in one or more of the following: chemical engineering, mechanical engineering, electrical engineering, or chemistry with scientific lab work.

Preferred Qualifications:

• 
  

• Experience with process diagrams and CAD software (AutoCAD, SolidWorks, or similar) and interpreting or drafting Piping and Instrumentation Diagrams (P&ID).

  
  

• Hands-on experience in bench-scale instrumentation development and experimentation.

  
  

• Familiar with piping assembly, fittings, and gas cylinder handling.

  
  

• Track records with detailed documentation of experimental procedure, SOPs plus good data management skills.

  
  

• Familiarity with data processing, analysis and computing tools such as Excel, Origin, MATLAB and Python.

  
  

• Interest in manufacturing, process engineering and clean technology processes.

  
  

• Hands-on aptitude and comfortable working in a shop, laboratory and/or manufacturing environment.

  
  

• Strong communication skills and awareness of other technical staff, external partners, equipment/instrument manufacturers, etc.

  
  

Special Instructions to the Applicants:

This internship requires on-site participation at M2X Energy's site located at 270 Barnes Boulevard Rockledge, FL 32955.

Desired starting date: Early May 2026.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

For questions regarding the position, please contact Dr. Francis Chukwunta () and/or Dr. Veronica Rigo ( ).

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain newskillsandyou'llhave countless rewarding experiences that go well beyonda paycheck.

AreBenefitsImportant to You?

StateBenefitseligibility for OPS employees are subject to criteriaestablishedby the State of Florida. The state's benefits administrator, People First,determineseligibility and coordinates enrollment. If this position becomes eligible for statebenefitsthe employee will be notified directly by People First.OPS positions are not entitled topaidtime off.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Additional Requirements related to Research Positions:

Pursuant toFlorida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCFis required toconductadditionalscreening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

Theadditionalscreening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, postdoctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

Department

Hours of Work

Work Schedule

Type of Appointment

Hourly Rate

Job Posting End Date

Benefits Eligibility

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

A well-respected global law firm is seeking a temporary Legal Data Analytics Specialist to support reporting, metrics and analysis of firm-wide operations, processes and efficiencies. The ideal match possesses legal experience and understands the dynamics of professional services. If you enjoy taking information, synthesizing and making it digestible in a clear, professional manner, this is an excellent opportunity for you!

Key Responsibilities:

• Using firm systems and data, break down metrics, trends and details to understand and predict high-value firm efficiencies.
• Create reports for leadership on ad hoc reporting metrics to assist with firm tracking and growth initiatives.
• Ensure all digital files are secure, accurately uploaded and saved in the system.
• Ensure accuracy, confidentiality, and attention to detail across all materials and reports, meeting deadlines in a fast-paced environment.
• Organize information in digestible ways.
• Communicate with various internal contacts, such as legal staff and leadership.

Why You’ll Love Working Here:

• A global firm with a large DC office dedicated to employee growth.
• Structured office environment which offers many resources to help you complete your job as efficiently as possible.
• This is a temporary opportunity seeking a three-month commitment with one day remote per week.

What We’re Looking For:

• Tech-smart. You leverage digital tools effectively and quickly master new platforms, such as Excel, PowerBi and more.
• Legal Data Experienced. You have direct experience supporting similar projects or research, preferrable within a legal setting.
• Observant. You are highly detailed and meticulous working across spreadsheets.
• Perceptive. You enjoy bringing together all pieces of the puzzle to formulate one, concise end product.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

This is a pure-play commercial real estate role with one of the most active transactional real estate practices in the Southwest.

The firm is seeking a 5th–6th year associate or more senior (ideally ~8 years post-JD for lending independence) who can handle sophisticated acquisitions, dispositions, leasing, and lender-side finance work.

Hybrid structure: Minimum 4 days per week in-office (Downtown Dallas).

The Role

• Acquisitions and dispositions for private equity funds and major landlords
• Complex commercial leasing
• Lender-side loan document negotiation (minimal supervision for senior hires)
• Multistate transactions (West Coast, Southeast, national footprint)
• Exposure to large-scale, institutional deals

This is strictly commercial real estate. No residential work.

Why This Opportunity Stands Out

• One of the largest and most active commercial real estate and lending practices in the Southwest
• 20+ year data center practice representing major national players
• Nationwide transactional exposure beyond Texas-centric deals
• ~30 attorneys total, ~17 in real estate — substantial platform without BigLaw bureaucracy
• Hands-on, strategic business counsel for sophisticated clients
• Growth-oriented environment with real responsibility

Compensation & Structure

• $200,000–$300,000 depending on seniority and capability
• Hybrid policy (4 days in-office minimum)
• Significant independence for senior associates
• Long-term growth within a commercial-focused platform

Ideal Background

• 5+ years of commercial real estate transactional experience
• Strong experience in acquisitions, dispositions, and leasing
• For lending-focused candidates: ability to negotiate loan documents independently
• Comfortable with multistate or nationwide transactions
• Texas Bar admission
• Interested in sophisticated business law within a mid-sized, strategic firm

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The MEP Estimator is responsible for developing cost estimates for Mechanical, Electrical, and Plumbing (MEP) systems in various construction projects. This position involves collaboration with project managers, design teams, subcontractors, and vendors to ensure accurate budgeting and project forecasting for large-scale projects. The MEP Estimator plays a key role in the preconstruction process, contributing to informed decision-making and ensuring projects are completed on time and within budget.

Responsibilities:

• Prepare detailed MEP estimates (Mechanical, Electrical, Plumbing) for construction projects in the Mission Critical sector, in particular Data Centers
• Analyze project drawings, specifications, and addenda to determine project scope and required materials, labor, and equipment.
• Collaborate with internal teams (project management, engineering, procurement) and external parties (architects, subcontractors, vendors) to develop accurate cost estimates.
• Solicit and evaluate pricing from MEP subcontractors and suppliers to ensure competitive and complete estimates.
• Prepare cost comparisons and value engineering options to optimize project efficiency and reduce costs without compromising quality.
• Track and monitor market trends, material pricing, and labor costs to ensure estimates are current and competitive.
• Provide risk analysis and identify potential project challenges related to MEP systems and budgets.
• Participate in client and team meetings to present estimates, address questions, and explain cost drivers.
• Support bid submissions and negotiate with subcontractors/vendors as needed.
• Maintain and update estimating databases, templates, and historical cost data.

Qualifications:

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering, Construction Management, or a related field (or equivalent experience).
• 5+ years of experience in estimating MEP systems for construction projects.
• Strong understanding of MEP systems, codes, and construction methods.
• Proficiency in estimating software (e.g., OST, Bluebeam) and MS Office Suite.
• Knowledge of market conditions and pricing trends for MEP materials and labor.
• Excellent analytical, mathematical, and problem-solving skills.
• Strong communication and negotiation skills to collaborate with clients, subcontractors, and team members.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Attention to detail and a commitment to accuracy in estimates and forecasts.
• Experience with design-build and preconstruction phases for large-scale commercial projects and familiarity with BIM (Building Information Modeling) processes and technologies a plus.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.

Additional benefits may be available for employees considered Travelers within our Mission Critical Group, including relocation support, monthly housing stipends, and monthly travel allowances.

The Role

The Mission Critical Center of Excellence manages billions of dollars in projects annually, specializing in data center and mission-critical construction for leading technology and telecommunications clients across the United States. Focused on fast-paced, MEP-intensive projects, the group is recognized for delivering complex solutions while offering significant opportunities for career advancement within the thriving mission-critical construction industry.

The Project Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements, agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. This individual also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members.

Responsibilities

• Lead and communicate with Suffolk Field Supervision, Subcontractors and Vendors to assist them in working to the Project Schedule
• Represent Suffolk with Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors
• Administer financial aspects of the Owner’s contract, subcontracts, and purchase orders
• Build effective working relationships with clients and the Suffolk project team members

Project Start-Up:

• Review the general contract and contract documents and confirm the budget setup and project milestones
• Create a schedule of values and project logs, plan for project safety and mobilization, including review and validation with team members

Purchasing process and document control:

• Maintain the buy schedule, write scopes of work, distribute and log subcontracts, write required contract riders and purchase orders, and confirm compliance with project insurance requirements
• Review subcontractor references, obtain Subcontractor bonds, and maintain project files
• Maintain and manage all purchase and delivery schedules, change order processes, shop drawings, document control logs, Owner, Architect and Subcontractor correspondence
• Work with Purchasing in setting up/executing trade buyout including defining scope of work, authoring Exhibit B’s, ensuring scope coverage, coordinating buy and project schedules

Meeting Management:

• Attend all schedule and management meetings necessary to monitor and manage the project, chairing as appropriate

Financial Management:

• Manage all requisitions and payments including lien releases and project payroll and maintains best possible cash flow throughout the project, communicating issues proactively

Project Closeout:

• Deliver all necessary manuals to the Owner, consolidates project documentation and files
• Manage subcontractor closeout, transfer of utilities, owner training, and punch list process
• Deliver all warranties, as-builts and training to the owner

Qualifications

• Bachelor’s degree in Construction Management, Engineering or applicable discipline and experience relative to project size/scope
• 5+ years of related experience
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• A strong sense of urgency and initiative
• Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Connect With Us!

Not ready to apply? Please submit your resume and/or contact information to Connect with us for general consideration.

SERVICE DESK ENGINEER (WA/OR/ID)

CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY

Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.

We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.

You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.

Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.

Duties/Responsibilities

• Build and maintain deep technical expertise across datacenter technologies including virtualization, Windows Server, storage, backup/DR, datacenter networking, and identity/core services (AD/DNS/DHCP).
• Resolve complex, multi-layer support incidents involving availability, performance, recoverability, and security across compute, storage, virtualization, and infrastructure services in a multi-customer MSP environment. Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality.
• Partner with Service Desk, Network, Security, and Projects teams to deliver customer outcomes and improve service maturity through standardization, documentation, and automation.
• Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
• Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
• Other work-related duties as assigned

Qualifications/Requirements

1-3 years of equivalent technology experience

Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:

• Datacenter / Virtualization
• VMware vSphere/ESXi/vCenter (preferred) and/or Hyper-V
• Compute platforms such as Cisco UCS and/or HPE
• Windows Server / Core Services
• Active Directory, DNS, DHCP, Group Policy
• General Windows Server administration and troubleshooting
• Storage / Backup / DR
• SAN/NAS concepts (iSCSI, snapshots, replication)
• Backup systems and restore validation / DR testing
• Cloud
• Azure / Entra ID integration, hybrid identity, M365 dependencies
• Hands-on experience supporting solutions from some of the listed vendors above
• Experience administering phone systems (Cisco, etc.) preferred
• Contact Center administration experience preferred
• Strong interpersonal, written, and oral communication skills
• Strong analytical and problem-solving skills
• Strong customer service orientation
• Candidate must be able to conduct research into issues and problems
• Candidate must be able to present ideas in user-friendly language
• Candidate must be highly self-motivated and self-sufficient
• Candidate must be able to effectively prioritize tasks in a high-pressure environment
• Candidate would either need to have a valid Driver’s license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.

Compensation/Benefits

Compensation $70-90k Annually DOE

RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.

Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.