Cloud Services Examples Jobs in Usa

The future of AI whether in training or evaluation, classical ML or agentic workflows starts with high-quality data.

At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.

Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems.

Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines powering everything from model training datasets to eval test sets to continuous feedback loops. We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems we'd love to talk.

HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.

This isn't traditional SaaS sales. Our customers are building the futureadvanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.

You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.

You Will:

• Own strategic accounts: Drive the entire relationship with our most important AI customersfrom initial engagement through expansion and renewal
• Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
• Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
• Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
• Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
• Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
• Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
• Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
• Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers

Ideally You'd Have:

• 8+ years of enterprise sales or account management experience with a track record of exceeding quota
• 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
• Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
• Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
• Ability to understand technical concepts quickly and translate them into business value
• Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
• Executive presence and experience developing relationships with C-level stakeholders
• Track record of driving renewals and expansion within strategic accounts
• Excellent written and verbal communication skills, including creating executive-level materials
• Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
• Strong project management abilities and exceptional organizational skills
• Passion for AI and excitement about working at the frontier of what's possible

Nice to Haves:

• Technical background or degree in Computer Science, Engineering, or related field
• Experience selling services alongside software products
• Understanding of how training data impacts model performance
• Existing relationships within the AI research or frontier lab community
• Experience in fast-growing startups where you've helped build sales processes from scratch

Why This Role Is Special:

You're not selling commodity softwareyou're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.

About HumanSignal:

At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.

We believe the next frontiers in AI won't be unlocked by scraping what's left on the webthey'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.

We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

AGE Solutions is looking for a Senior Cyber Cloud Assessment Engineer to join our team in support of an upcoming cybersecurity risk management and assessment program with our DoD customer. As a Team Lead, you will be responsible for performing analysis, conducting independent validations of assessments, and Continuous Monitoring (ConMon) for authorized CSPs and CSOs.

Individuals in this role must be available to work full-time on-site at Ft. Meade, MD.

Responsibilities Include:

• 
  
• Conduct cybersecurity assessments and validations of Cloud Service Offerings (CSOs) in support of the Department of Defense (DoD) Provisional Authorization (PA) process.
  
• Evaluate Cloud Service Provider (CSP) documentation packages following government guidance and procedures, including key artifacts such as the Cloud Architecture Diagram, System Security Plan (SSP), SSP Addendum, Readiness Assessment Report (RAR), System Architecture, Security Assessment Plan (SAP), Security Assessment Report (SAR), and associated Plans of Action & Milestones (POA&Ms).
  
• Review, analyze, and process additional documents including Change Requests, Extension Requests, Deviation Requests, Whitelist Requests, Corrective Action Plans, templates, process guide approvals, and continuous monitoring (ConMon) artifacts for existing Provisional Authorizations.
  
• Prepare and deliver up to 30 Cloud Security Assessment Packages annually, each including validated cybersecurity controls, certifier recommendations, and a statement of residual risk.
  
• Participate in technical kickoff meetings and review preliminary documentation to assess a CSP's readiness posture.
  
• Analyze and provide detailed feedback on CSP submissions such as the RAR, SAP, SSP, and architectural diagrams.
  
• Assess and document the operational impact of authorizations, changes, and vulnerabilities on the CSP environment.
  
• Develop Cloud Security Assessment Packages in accordance with established guidelines, including the SAR, POA&M, and any Deviation Requests.
  
• Draft Authorization Recommendation Memoranda outlining CSO compliance with DoD cybersecurity controls, residual risks, and technical findings.
  
• Prepare formal DoD Provisional Authorization memoranda, detailing authorization length, CSO boundary, services provided, operating conditions, DoD usage considerations, and follow-on activities.
  
• Validate CSO controls within eMASS or other government-provided Governance, Risk, and Compliance (GRC) tools; ensure accurate tracking in the Mission Status Report (MSR).
  
• Review and verify the Customer Responsibility Matrix (CRM), ensuring proper control inheritance is reflected in eMASS/GRC systems.
  
• Upload authorization conditions as system-level POA&Ms in eMASS and monitor their resolution.
  
• Organize and associate all received documentation with applicable security controls within eMASS.
  
• Maintain and update the DoD Cloud Process Guide, including all checklists, templates, forms, and guidance documents.
  
• Assist in developing internal requirements and how-to guides for assessors conducting CSP validations.
  
• Document and refine assessment procedures and validation best practices to align with DoDI 8510.01 and the DoD Cloud Computing Security Requirements Guide (SRG).
  
• Contribute to the ongoing development and annual updates of the DoD Cloud Assessment Process Guides as requested by the Government.
  

Requirements:

• 
  
• Bachelor's degree (IT-related field preferred)
  
• Eight (8) years of overall experience in cybersecurity or network security position
  
• Have an active DoD Top Secret clearance with SCI eligibility
  
• DoD 8570 IAM/IA Technical (IAT) Level III certification
  
• Familiarity with security controls for Azure, AWS, and assorted cloud platforms
  
• Solid understanding of DoD Risk Management Framework (RMF), DoDI 8510.01, and DoD Cloud Computing Security Requirements Guide (SRG)
  
• Familiarity with security controls for Azure, AWS, and assorted cloud platforms
  
• Hands-on experience with eMASS or other government-provided GRC tools
  
• Familiarity with cloud security documentation, including SSPs, SARs, RARs, and POA&Ms
  
• Ability to analyze complex cloud architectures and provide accurate risk assessments
  
• Strong technical writing and communication skills to produce security assessment reports and formal recommendations
  
• Applicants must reside within a commutable distance of Ft. Meade, MD in order to work onsite full time.
  

Compensation: $110,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is looking for a Cyber Cloud Assessment Engineer to join our team in support of a cybersecurity risk management and assessment program with our DoD customer. In this role, you will be part of a team responsible for performing analysis, conducting independent validations of assessments, and Continuous Monitoring (ConMon) for authorized CSPs and CSOs.

Individuals in this role must be available to work full-time on-site at Ft. Meade, MD.

Essential Duties and Responsibilities

• 
  
• Conduct cybersecurity assessments and validations of Cloud Service Offerings (CSOs) in support of the DoD Provisional Authorization (PA) process
  
• Prepare 30 Cloud Security Assessment Packages per year, including validated cybersecurity controls, certifier's recommendations, and residual risk statements
  
• Review Cloud Service Provider (CSP) documentation packages, including architectural diagrams, System Security Plans (SSP) with Addendums, Readiness Assessment Reports (RAR), Security Assessment Plans (SAP), and Security Assessment Reports (SAR)
  
• Evaluate supporting materials such as POA&Ms, Change Requests, Extension and Deviation Requests, Whitelist Requests, Corrective Action Plans, and applicable templates, checklists, and Continuous Monitoring (ConMon) artifacts
  
• Attend technical kickoff meetings to evaluate and document the CSP's security posture and readiness for assessment
  
• Analyze and provide feedback on assessment documentation, including the RAR, SAP, SSP, and system architecture diagrams
  
• Identify and document the operational impact of security authorizations, changes, or identified vulnerabilities within the CSP's environment
  
• Develop complete Cloud Security Assessment Packages in accordance with DoD standards, ensuring inclusion of SARs, POA&Ms, and Deviation Requests
  
• Create authorization recommendation memorandums summarizing compliance with DoD cybersecurity controls, technical evaluation results, and residual risk considerations
  
• Draft DoD PA memorandums outlining CSO boundary definitions, service offerings, authorization duration, terms and conditions, DoD usage considerations, and follow-on actions
  
• Validate implementation of CSO controls within eMASS or a government-provided GRC platform, and log assessment completion in the Mission Security Review (MSR)
  
• Review the Customer Responsibility Matrix (CRM) and ensure correct inheritance mapping within eMASS or the designated GRC tool
  
• Enter all authorization conditions into eMASS as system-level POA&Ms and monitor for timely resolution
  
• Upload and associate all CSP documentation with applicable security controls in eMASS or the appropriate system of record
  
• Track and manage all CSO-related data using the Team Lead Resource (TLR) Assessment Database
  
• Maintain and update the DoD Cloud Process Guide and associated templates, forms, checklists, and documentation
  
• Contribute to the development of internal instructions, how-to guides, and reference material to support consistent assessor workflows
  
• Ensure assessment activities are conducted in compliance with DoDI 8510.01 and the DoD Cloud Computing Security Requirements Guide (SRG)
  
• Document assessment methodologies and validation best practices to continuously improve assessment accuracy, consistency, and process efficiency
  
• Support the ongoing development and annual updates of the DoD Cloud Assessment Process Guides in alignment with evolving policy and government directives
  

Requirements:

• 
  
• Bachelor's degree (IT-related field preferred)
  
• Five (5) years of overall experience in cybersecurity or network security position
  
• Have an active DoD Top Secret clearance with SCI eligibility
  
• DoD 8570 IAM/IA Technical (IAT) Level II certification
  
• Working knowledge of DoD Risk Management Framework (RMF) and DoDI 8510.01
  
• Familiarity with the DoD Cloud Computing Security Requirements Guide (SRG) and associated cloud security policies
  
• Familiarity with security controls for Azure, AWS, and assorted cloud platforms
  
• Experience conducting security assessments and developing security documentation (e.g., SSP, SAR, POA&M, SAP)
  
• Proficiency with eMASS or equivalent Government Risk and Compliance (GRC) tools
  
• Demonstrated ability to interpret and apply NIST SP 800-53 security controls in cloud environments
  
• Strong analytical and technical writing skills with the ability to communicate complex topics clearly
  
• Applicants must reside within a commutable distance of Ft. Meade, MD in order to work onsite full-time.
  

Work Environment:

• 
  
• Must be able to sit for long periods
  

Compensation: $85,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Pyramid Systems is seeking an Cloud Logging Engineer (Splunk & AWS) who is responsible for ensuring the availability, performance, and security.

• Advise on cost efficiency for future usage and cost optimization for current infrastructure.
• Automate the management and enforcement of policies.
• Create and maintain documentation related to architecture and operational processes for CLS (Centralized Logging Solution).
• Develop a set of best practices and architecture patterns.
• Help maintain regulatory compliance of the CLS (Centralized Logging Solution) infrastructure.
• Help monitor and maintain CLS performance, availability, and capacity.
• Help maintain application container images.
• Offer solutions for ingestion of logs to Splunk via cloud native solutions.
• Maintain all infrastructure as code.
• Provide operations monitoring of CLS platform to enable proactive issue identification, response, and resolution.
• Recommend and execute improvements to the existing CLS architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility.
• Responsible for reporting on current infrastructure status, and planning for future usage.
• Responsible for Beats agent deployments and container infrastructure analysis, optimization, and capacity planning.
• Maintain CI/CD pipelines for configuration deployments to applications.
• Support large-scale deployments with data feeds from multiple on premise and cloud data centers.
• Upgrade, install, configure monitoring solution for AWS for Windows and Linux servers.
• Utilize automation tool such as Terraform, Ansible, AWS Cloud Formation, Azure Resource Manager, or similar.
• Participate in a rotating on call schedule and weekly off hours maintenance.

• Splunk certification required***
• Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position.

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.) OR 4 years of relevant experience in one of the VAECOT suite of tools (Science Logic, Dynatrace, Turbot, AppDynamics)

• Minimum of three (3) years of experience in leading technical teams to achieve objectives and outcomes.

• Minimum of six (6) years setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.

• Minimum of three (3) years specific to monitoring Centralized Logging Solution (CLS)/Splunk

• Subject matter expertise with ALL VAEC Cloud Service Providers which currently includes Microsoft Azure and Amazon Web Services (AWS).

• Experience with programming with Splunk language (SPL) or equivalent (e.g., Python, Powershell, AWS or Azure CLI).

• One or more of these Splunk certifications: Splunk Core Certified Power User, Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Enterprise Security Certified Admin, Splunk IT Service Intelligence Certified Admin.

• Knowledge of enterprise logging, with a focus on security event logging.

• Solid understanding of cloud concepts, either using Azure or AWS semantics.

• Experience in one or more of the VAECOT suite of tools, shown below:

VAEC Operational Tools (VAECOT)

Some experience in one or more of the following tools:

Third party tools

* Application Performance Monitoring: Dynatrace, AppDynamics

* Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify

* Cloud Governance: Turbot

* DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNow, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub

* Containerization: Red Hat OpenShift

* Migration: CloudKey, Version One

* Reporting: Apptio

Cloud Service Provider (CSP) Operational Tools Tools/Services

* AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch (Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact

* Aws Monitoring and Logging: QuickSight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch

* Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, AppStream 2.0, Transit Gateway, Elastic Loadbalancer, Firewall Manager, WAF & Shield

* AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier, Storage Gateway, Elastic File System (EFS), Backup

* Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC), Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)

* Azure Monitoring and Logging: Information Protection (AIP), Advance Threat Protection, Security Center (ASC), Information Protection (AIP), Key Vault, Active Directory, Role Based Access Control (RBAC), Resource Manager (ARM), Resource Graph (ARG), Active Directory B2C, Key Vault, App Service, Service Trust Portal

* Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, Web Apps, FrontDoor, VPN Gateway, Loadbalancer, Firewall

* Azure Storage: NetApp File Service, Storage (Blobs, Disks, Files, Queues, Tables), Storage Archive Access Tier, StorSimple, Files, Backup

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank.

The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality.

The Senior Solutions Engineer reports to the Team Lead
- Salesforce.

Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.

Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.

Manage Salesforce system administration: custom objects, fields, layouts, validation rules.

Implement automation: workflows, approval processes, and rules to streamline operations.

Ensure data governance: audits, data management, and quality standards adherence.

Design and execute test plans for solution validation.

Lead Salesforce integrations ensuring consistency and information flow across systems.

Collaborate with stakeholders to evaluate integration needs and maintain implementations.

Provide technical mentorship to junior team members and serve as a subject matter expert.

Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.

Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.

Stay current on Salesforce updates and industry best practices.

Be task-focused and adaptable in a dynamic work environment.

Present ideas clearly and concisely to technical and non-technical audiences.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Requirements: Bachelor’s degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.

Minimum 7 years of Salesforce experience, including 3 years with Financial Services Cloud or related financial implementations.

Experience with Salesforce Industries OmniStudio and deployment in banking environments.

Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.

Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).

Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.

Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.

Ability to diagram customer processes and recommend effective changes.

Ability to manage multiple priorities in a dynamic, fast-paced environment.

Strong communication skills (written, verbal, and presentation).

Excellent organizational and time management skills.

or similar CRM proficiency.

Understanding of customer and partner relationship strategies.

Knowledge of the customer journey and ability to map touchpoints to the sales process.

Basic understanding of API and REST.

Basic knowledge of database architecture.

Experience in ITIL or formal SDLC methodologies.

Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework.

Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution.

Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions.

In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 88 Yearly Salary PI400a89af37d1-25448-38959719

Job Title: Senior IT Project Manager (Infrastructure & Cloud)

Location: Columbus, OH - Onsite - LOCALS ONLY

Duration: Long-Term Contract

Work Type: Full-time / Contract

Job Summary

We are seeking an experienced Senior IT Project Manager to lead and coordinate enterprise-level IT and business solution projects. This role involves managing complex infrastructure, cloud, and cybersecurity initiatives while working closely with executive stakeholders and cross-functional teams in a highly regulated environment.

Key Responsibilities

1. Project Leadership & Stakeholder Management (40%)

• Manage multiple IT and business solution projects with executive-level stakeholders
• Apply and enforce project management methodologies and standards
• Develop and oversee project plans including:
• Scope, schedule, cost, quality, risk, communication, and change management
• Create and execute detailed project work plans; revise as needed
• Review deliverables to ensure completeness, accuracy, and proper documentation
• Set and manage client expectations to drive high customer satisfaction
• Lead client meetings and communicate progress to leadership
• Drive strategic planning for federal and state-mandated initiatives
• Develop and implement project management policies

2. Enterprise Project Delivery (45%)

• Define and manage project scope, including change control processes
• Develop comprehensive project plans and execute delivery
• Establish timelines, milestones, and resource allocation
• Manage:
• Task sequencing, scheduling, and duration estimation
• Budgeting, cost estimation, and financial control
• Ensure quality assurance and compliance standards are met
• Lead team acquisition, onboarding, and development
• Prepare and present regular status reports to stakeholders
• Identify risks and implement mitigation strategies
• Oversee full project lifecycle including project closeout

3. Project Management Best Practices (10%)

• Promote PM best practices through training and mentoring
• Develop and maintain statewide PM methodology
• Collaborate with IT policy teams to implement governance standards

4. Additional Responsibilities

• Participate in senior leadership meetings
• Deliver presentations to internal and external stakeholders

Required Qualifications & Experience

• 7+ years managing infrastructure-focused IT projects:
• Server migrations
• End-of-life remediation
• Data center consolidation
• 5+ years of strong infrastructure domain knowledge
• 2+ years experience in:
• Cloud platforms (Azure / AWS)
• Microsoft 365 (Exchange migrations, cloud services)
• Disaster recovery planning in hybrid/cloud environments
• IT/Cybersecurity project management (risk, compliance, security)
• Working in large, regulated, matrixed organizations
• 5+ years experience with:
• Waterfall, Agile, and Hybrid methodologies
• MS Office Suite
• Project tools (Clarity EPPM preferred)

Preferred Qualifications

• PMP Certification (Highly Desired)
• Experience with government or public sector environments
• Strong leadership, communication, and stakeholder management skills

** Please note: applicants must hold U.S. Citizenship/Green Card to be considered for this role **

Role: IT Manager, Infrastructure Services

Compensation Range: $140,000-150,000 + Benefits

Location: Nashville, TN

Work Schedule: On-site 5 days per week

Industry: Retail

About the Role

Our client is a rapidly evolving, multi‑site organization in the retail/industrial sector and is seeking a Manager of Infrastructure Services to lead the overall strategy, operations, and continuous improvement of the company’s IT infrastructure.

This leader will oversee all core infrastructure functions, including networking, servers, storage, cloud services, end‑user computing, voice systems, and security, while partnering closely with a third‑party MSP for day‑to‑day delivery. The role requires a hands‑on, seasoned infrastructure professional who can operate as both a technical expert and a strong operational leader.

This is a high‑impact position with significant visibility across the organization and the opportunity to guide the company through major modernization and cloud‑migration initiatives.

Key Responsibilities

Infrastructure Leadership & Strategy

• Assess the organization’s infrastructure landscape and develop recommendations to strengthen stability, scalability, and performance.
• Provide regular updates to leadership on system health, risks, and improvement opportunities.
• Define and manage service levels, operational standards, and performance expectations across infrastructure services.

Team & Vendor Management

• Lead and mentor the Infrastructure team, overseeing workloads, performance, development, and resourcing.
• Manage and hold the third‑party MSP accountable for high‑quality delivery across support, network operations, and systems administration.
• Oversee vendor and contract management, including licensing, renewals, and selection of new partners.

Systems & Network Administration

• Direct the design, implementation, and maintenance of company‑wide infrastructure, including network, servers, storage, backups, cloud platforms, and voice systems.
• Ensure strong availability, disaster recovery readiness, and security controls across all infrastructure components.
• Partner with application and business teams to ensure infrastructure meets evolving technical and operational needs.

Operational Excellence

• Establish and monitor infrastructure KPIs, including uptime, performance, and service delivery metrics.
• Drive continuous improvement by applying industry best practices across configuration, monitoring, patching, and lifecycle management.
• Resolve operational and technical issues, addressing root causes across people, processes, and technology.

Cross‑Functional Collaboration

• Partner with leaders across IT and the business to support project delivery, integrations, and system enhancements.
• Provide technical consulting and guidance on major organizational initiatives.
• Assist in developing and managing the infrastructure budget and capital planning.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 10+ years of experience in IT infrastructure spanning networking, servers, storage, cloud, and end‑user computing.
• At least 3 years of experience managing technical teams in an enterprise environment.
• Strong understanding of LAN/WAN architectures, server technologies, virtualization, storage systems, wireless, and endpoint technologies.
• Experience managing MSPs, vendors, contracts, and licensing.
• Advanced proficiency with Microsoft tools including MS Office, Outlook/Exchange, and general project‑management applications.
• Excellent communication and interpersonal skills — able to work effectively with both technical and non‑technical stakeholders.
• Ability to convey complex technical concepts in a clear, concise manner and provide effective training where needed.

Preferred

• Experience supporting a distributed, multi‑site environment.
• Knowledge of cloud platforms (Azure preferred) and hybrid infrastructure models.
• Familiarity with ITIL practices and service‑management workflows.

Working Environment

• Standard office environment with occasional travel to distributed sites.
• Fast‑moving, transformation‑focused organization with opportunities for major impact and leadership visibility.

Job Title: IT Manager, Infrastructure Services

Location: Nashville, TN

Job ID #: 510786663