Cloud Payroll Contact Jobs in Usa

In this role, you will be part of a small team providing support to the payroll and billing operations. You will play a key role in ensuring data integrity by reviewing requested changes in the system via the Zendesk platform, routing them to the proper parties when necessary, and in certain cases, owning the process of updating general system information. This role is essential to bridge the gap in information between our sales and recruiting teams, and our back office systems.

KEY RESPONSIBILITIES

• Solving cases by identifying problems; researching answers; guiding users through
• corrective steps.
• Updating fields within our middle and back office systems.
• Communication with Account Executives, Recruiters, Onboarding team members,
• and the like to implement requested changes and gain clarity on requests when
• necessary.
• Route requests to proper parties within the payroll and billing team when necessary.
• Prioritizing and managing many open cases at one time.
• Documenting and refining procedures to help grow our knowledge base.

REQUIREMENTS

• Bachelor’s degree
• Previous support experience a plus.
• Candidate must have excellent written and verbal communication skills, strong
• organizational skills, and excellent overall computer skills.
• Comfortable troubleshooting and leads with an inquisitive mind to resolve issues.
• Customer service oriented and positive attitude.
• Strong attention to detail.
• Experience with Zendesk or similar case/ticketing system is preferred.
• Knowledge of general payroll and billing processes and terminology is a plus.

BENEFITS & PERKS

• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

In this role, you will be part of a small team providing support to the payroll and billing operations. You will play a key role in ensuring data integrity by reviewing requested changes in the system via the Zendesk platform, routing them to the proper parties when necessary, and in certain cases, owning the process of updating general system information. This role is essential to bridge the gap in information between our sales and recruiting teams, and our back office systems.

KEY RESPONSIBILITIES

• Solving cases by identifying problems; researching answers; guiding users through
• corrective steps.
• Updating fields within our middle and back office systems.
• Communication with Account Executives, Recruiters, Onboarding team members,
• and the like to implement requested changes and gain clarity on requests when
• necessary.
• Route requests to proper parties within the payroll and billing team when necessary.
• Prioritizing and managing many open cases at one time.
• Documenting and refining procedures to help grow our knowledge base.

REQUIREMENTS

• Bachelor’s degree
• Previous support experience a plus.
• Candidate must have excellent written and verbal communication skills, strong
• organizational skills, and excellent overall computer skills.
• Comfortable troubleshooting and leads with an inquisitive mind to resolve issues.
• Customer service oriented and positive attitude.
• Strong attention to detail.
• Experience with Zendesk or similar case/ticketing system is preferred.
• Knowledge of general payroll and billing processes and terminology is a plus.

BENEFITS & PERKS

• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Job Title: Cloud Automation Engineer

Location: North Reafing, MA

Employment Type: Full-Time

Job Description

We are seeking an AWS-focused engineer to build and operate a cloud analytics and dashboard layer for device and fleet data. Data lands in S3 and is queried primarily through Amazon Athena. You will own the end-to-end delivery of reliable datasets, SQL queries, and visualization dashboards used by engineering and operations teams. This role requires strong execution in a fast-paced, ambiguous environment, with a high bar for quality, operational excellence, and written communication.

Responsibilities

• Own dashboard and analytics deliverables end-to-end (design → build → test → release → operate).
• Build and maintain Amazon Athena SQL queries, views, and datasets that support filtering, drill-down analysis, and repeatable reporting.
• Develop and enhance dashboards using QuickSight and/or CloudWatch dashboards (or equivalent AWS-native visualization tooling).
• Define metrics/KPIs with stakeholders and translate requirements into clear, actionable visualizations.
• Improve cost and performance of analytics workflows (partition strategies, query optimization, efficient formats, and operational guardrails).
• Drive data quality and correctness: detect schema changes, missing partitions, late data, and regressions; write RCAs and implement durable fixes.
• Implement mechanisms that scale (dashboards as mechanisms, SLIs/SLOs where applicable, alarms, runbooks, and automated checks).
• Collaborate cross-functionally with teams responsible for ingestion/ETL; contribute to ETL as a plus (Lambda, Step Functions, scheduling).

Essential Skills

• 4+ years of relevant experience delivering dashboards and analytics solutions in AWS.
• Strong SQL proficiency with experience building maintainable, production-grade query logic.
• Hands-on experience with Amazon Athena and S3-based analytics workflows.
• Experience with QuickSight and/or CloudWatch dashboards (or comparable visualization tools integrated with AWS).
• Proficiency in TypeScript (expected usage mix approximately 60% TypeScript / 40% other technologies).
• Strong SDLC discipline: Git, code reviews, automated testing, and CI/CD.
• Strong troubleshooting and root-cause analysis skills; ability to drive issues to closure.
• Strong written communication (design notes, operational runbooks, incident summaries).
• Experience with AWS CDK (TypeScript) and Infrastructure as Code practices.

Account Executive x2 (NYC)

Recently-funded Cloud Security

We’re partnering with a high-growth cloud security vendor who has already landed top-tier customers, strong US traction, and backing from elite global investors. They’re now launching their first US GTM team in New York and hiring 2 additional AEs to help scale revenue and grow into future enterprise sellers.

This is a chance to join a technical, product-led security company right at the inflection point: real traction, small team, and huge upside.

Ideal Candidate Profile:

• 3–6 years in B2B SaaS sales, ideally cybersecurity, DevOps or developer tooling
• Currently an SMB / Commercial / Mid-Market AE closing deals up to $100k ARR
• Technical enough to sell to security engineers and CISOs
• True builder mentality: can create pipeline, not just work it
• Hungry, ambitious, emotionally intelligent and ready to grow into enterprise
• Startup or early-stage experience a strong plus

If this sounds interesting, apply to this advert to find out more.

Position:- Azure Cloud/Infrastructure Consultants

Location: Farmington Hills, MI (Hybrid)

Top Skills (in order of importance)

1. Azure cloud administration (Windows Server in Azure; policies, RBAC, monitoring)
2. Azure networking (VNets, VPN, NSGs, TCP/IP, DHCP, DNS, VLANs)
3. Azure Virtual Desktop / VDI support
4. Networking protocols
5. Azure Directory / Entra ID

Must-Have Experience

• Azure administration (Windows Server in Azure, RBAC, policies, monitoring)

• Azure networking: VNets, NSGs, VPN, TCP/IP/DHCP/DNS/VLANs

• Azure Virtual Desktop or similar virtual desktop infrastructure

• Microsoft Intune (enrollment, Config Profiles, Compliance Policies)

• Entra ID / Conditional Access / MFA / Identity Security

Nice-to-Haves

• PowerShell or Azure CLI scripting/automation

• Relevant certifications (AZ‑104, AZ‑140, MD‑102)

RESPONSIBILITIES

• Full lifecycle global implementations of Oracle HCM with a focus on: ORC, Talent/Learning Management
• Hands-on configuration working with functional set up manager across Cloud modules
• Leverage Apps Associates project templates, methodology and practices to lead project and guide client teams
• Owning project deliverables and client communications to optimize project timeline
• Collaboration with multi-national team to progress internal and external initiatives
• Independently tackles activities and assignments and delegates to teammates, as appropriate, to achieve streamlined implementation approach
• Connecting Oracle Fusion to 3rd Party solutions via native integrations, extracts, and middleware
• Translating the technical and the functional for all project team members – customer and internal
• Serve as a conduit and champion of change and business transformation
• Demonstrate experience and expertise in the design and execution of implementation and testing, executive and internal communications and the ability to work independently
• Develop work plan, follow and deliver in line with Fusion Implementation Roadmap and Methodology
• Lead groups in business process re-engineering, best practices and customization issues. Shares suggestions and knowledge capital to help optimize implementation methodology
• Lead business process workshops and requirements gathering sessions to support clients in defining relevant processes
• Analyze business requirements and develop effective configuration solutions.
• Drive and document business requirements and procedures, obtain sign off to ensure Client alignment of proposed solution
• Provide inputs to the assigned Project Manager to ensure a comprehensive project plan developed and buy-in from key client stakeholders. Support the implementation of the technical and functional work stream
• Responsible for successful testing of developed solution including System Integration Testing and User Acceptance Testing and work with the users to validate the solution
• Document and track customer product enhancement requests and discovered bugs
• Able to coordinate with Oracle for SRs, new product releases, ability to coordinate upgrades/patches/fixes
• Seek opportunities to streamline and optimize internal and external processes
• Responsible for advanced internal initiatives and mentorship for the betterment of the Practice

QUALIFICATIONS

• Bachelor’s Degree or requisite experience preferred
• 3-4 years of consulting experience or 7-9 years of applicable work experience, specifically within Oracle Cloud Recruiting (ORC), Talent and/or Learning Management.
• Professional attitude, with a growth mindset seeking to drive change and improvement in all aspects of the role
• Experience implementing projects using Agile Iterative approach
• Understanding of Oracle design best practices and standard business process flows
• Ability to meaningfully articulate terminology, processes, functionality, and architecture
• Oracle certification(s) preferred, with the ability to acquire and maintain various additional certifications
• Self-motivated and independent with the ability to effectively listen and communicate
• Willingness to join a dynamic, multinational team
• Values diversity of thought and collaboration
• Ability to continue to grow and learn despite existing expertise
• Functional practitioner experience in HR is preferred
• Expertise in at least 3 modules of Oracle in your Subject Area of expertise
• Fluency in English is requested

• Supporting all billing and payroll operations
• Utilization of accounting and payables software programs to perform duties and responsibilities
• Ensuring that all tasks and duties completed are done within the firm's set guidelines and policies
• Accurately and timely completing assignments
• Researching and responding to inquiries
• Displaying a positive, high-energy attitude within our team environment
• Reviewing and editing pre-bills in response to attorney and support staff requests
• Executing complex bills (i.e., multiple discounts, split-party billing, preparation of electronic bills)
• Creating, printing and verifying the accuracy of invoices prepared for clients
• Reviewing and verifying the accuracy of supporting documentation as required
• Assisting with obtaining information required for e-billing and liaising with e-billing coordinators
• Reviewing and analyzing rejected invoices and assisting with their resolution
• Processing write-offs per Firm policy
• Assistance with the creation and distribution of daily, weekly, monthly reports
• Assisting with year-end closing and reporting as required
• Assisting with special projects on various issues as needed

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Strong analytical, problem-solving and & productivity skills
• Excellent time management skills and the ability to work flexible hours to meet deadlines
• Ability to function well in a high-paced environment with shifting priorities
• Ability to maintain confidentiality, and to exercise discretion and good judgment
• Proficiency in Microsoft Office applications
• Knowledge of bookkeeping procedures (posting, balancing, debits/credits and journal entries)
• Proficiency in basic accounting principles and the ability to perform mathematical functions
• College graduate with internship/work experience

• Generous PTO plan
• Excellent growth and advancement opportunities

Job Title: Salesforce Lead Consultant - Sales & Service cloud, LWC

Location: Torrance, CA - Hybrid Must (4 Days to office) - Locals Preferred

Employment Type: Contract-To-Hire/ Fulltime/ Permanent

About Smart IT Frame:

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.

Roles and Responsibilities

Drive the architectural strategy and vision for complex enterprise solutions within the Technical Architecture family Develop and maintain architectural frameworks and governance to ensure consistency across projects Conduct architectural reviews and provide expert guidance to development teams Facilitate communication between stakeholders including business development and operations teams Identify risks and propose mitigation strategies related to architectural decisions Lead innovation initiatives by exploring new architectural styles and patterns Provide leadership in troubleshooting and resolving complex architectural issues Support the professional growth of team members through coaching and knowledge sharing

Mandatory Skills: Architecture Patterns and Styles,Microservices Architecture,Architectural diagrams,SOA and Microservices Based Architecture,Software Engineering and Design Architecture,CI/CD Architecture,Service Oriented Architecture,Architectural Patterns

Experience Level: 8 to 10 years

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are hiring a results-driven Collections Representative to join our BPO contact center team. You will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering excellent service.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Make outbound calls to customers regarding overdue payments.
• Negotiate payment plans and settlements in accordance with company policies.
• Update customer accounts and document all collection activities.
• Follow up on broken promises and maintain consistent contact with debtors.
• Adhere to compliance regulations and maintain confidentiality.
• Meet daily and monthly collection targets and call quality standards.
• Handle disputes and escalate complex cases to the appropriate department.

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• High school diploma or equivalent; further education is an advantage.
• 12 years of experience in collections or a similar contact center role.
• Strong negotiation and conflict resolution skills.
• Ability to remain professional and calm under pressure.
• Familiarity with debt collection laws and practices.
• Fluent in English and Spanish would be a plus

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & benefits that fit your life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs