Cloud Managed Services Examples Jobs in Usa

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies, seeks an accomplished Bilingual Customer Service Representative for a fully remote role.

IMPORTANT:

• Start date: Monday, 4/6/2026 (Orientation)
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese
• Work Location: 11050 Olson Dr., Ste. 100, Rancho Cordova, CA 95670
• Must be local to Rancho Cordova or surrounding cities.
• On Site training: 4-5 weeks from 9:00 am - 6:00 pm PST - Once training is completed, staff will be sent home with equipment to work remote.
• This will be work from home (Client requires a private, secluded space to focus on your work, with no background noise or other distractions that may prevent from providing excellent customer service.)
• Client will be offering candidates based off the resume hence no interviews.
• Candidates requesting time off within the first 90 days of employment must seek approval before applying for this role.
• Duration of this project would be 3 Months with possible extension.
• Candidate will be working from home throughout the assignment after completing training.
• Candidate MUST have high-speed wired Internet connection. Wi-Fi / Wireless connections are not allowed.
• Candidate MUST have a reliable home-office environment.

RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides response to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the HCO program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.
• Maintains updated knowledge of managed care plans that are available to beneficiaries in their service area.
• Assists beneficiaries in enrolling/disenrolling in managed care plans.8. Assists beneficiaries with medical exemptions and waiver inquiries.
• Provides beneficiaries with status of enrollment/disenrollment, medical exemptions, and waivers.
• Meets Production and Quality Assurance goals as defined for this position.
• Meets all standards established for this position as outlined in the attached performance criteria.
• Provides backup to the forms processing and research functions in Central Operations at minimum quality standards as specified for a Forms Processor and a Research Analyst level.
• Performs other duties as may be assigned by management.

REQUIRED QUALIFICATIONS:

• Education: At least HS diploma OR GED. (Proof of education is must)
• Must have 2-3 years of Customer Service experience within healthcare/insurance/pharma call center industry.
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you are looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Jatin Rattan

Title: Senior Recruiter

E-mail:

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Travel to customers’ locations to complete service calls according to company policies.

+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.

+ Manage and maintain a highly accurate car stock parts inventory.

+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.

+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.

+ Report poor machine performance at first suspicion to manager.

+ Keep current with new technology through off-site manufacturer's classes and online training.

+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.

+ Maintain current KPI requirements for position.

+ Perform other duties as assigned.

Qualifications

+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.

+ Computer literate and basic knowledge of networking.

+ Ability to install/diagnose a network printer.

+ Valid driver's license with an excellent driving record.

+ Ability to travel to and from customers within the subsidiary’s customer base.

+ Ability to read and follow technical schematics and service manuals.

+ Ability to troubleshoot electrical and mechanical failures.

+ Excellent communication skills.

+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.

+ Physical requirements: ability to bend, lift 50 pounds.

+ Strong customer service skills.

+ Car Insurance Requirements:

o Standard Coverage with $1,000 Deductibles

o Bodily Injury $100,000 / $300,000

o Property Damage $50,000

o Collision Deductible $1,000

o Comprehensive Deductible $1,000

Preferred:

+ Computer skills including a working understanding of basic network connectivity and print drivers.

+ Minimum 2 years mechanical and electrical support experience, within office product industry.

+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.

The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

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Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Application Process:

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you'll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

About Us:

InsureOne, a part of Confie—one of the largest privately owned insurance brokerages in the United States—has been serving clients for over 30 years, with a growing network of locations across the country.

Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.

Join the winning team at InsureOne, part of Confie, which has been ranked as #1 on Insurance Journal's annual Top 50 Personal Lines Agencies for the ninth consecutive year, and the #1 spot in Insurance Journal's Top 100 Property/Casualty Agencies for 2025.

What We Offer:

• Competitive compensation structure
• Continuous on-going training and mentorship
• Growth-oriented culture with internal promotion opportunities
• Comprehensive Benefits package including medical, dental, vision, and life insurance
• Comprehensive 401K plan with competitive employer match
• Paid time off including holidays, vacation, and personal time
• Annual incentive trip for top performers
• Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.
• Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.

Pay Details: The base pay range for a Service Consultant is $45k - $60k/ year DOE

Our Compensation package includes a competitive base salary + monthly uncapped commissions

Location: In-office at 3449 Lithia Pinecrest Rd. Valrico, FL 33596

Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM EST

What You Will Do:

The Service Consultant would focus on servicing and retaining an existing book of business, advising clients on coverages, as well as completing endorsements and cancellations, managing retention, and policy issuance for our clients. This role also places a focus on service and sales, as we encourage our Service Consultants to generate and sell cross-sell opportunities and analyze coverage to meet our clients' needs.

• Manage an existing book of business, focusing on growth and retention while delivering exceptional customer service
• Routinely conduct consultative conversations with our clients to ensure all coverage needs are addressed
• Generate and sell cross-sell, referral, and up-sell opportunities
• Work with customers to provide exceptional service while resolving customer requests/concerns, such as, but not limited to, billing, endorsement, copies of insurance documents, etc.
• Completes all required applications and documentation according to carrier and company guidelines
• Meet personal/team qualitative and quantitative service and sales targets as assigned
• Support all company initiatives as requested, guided by our company's WE CARE values, sales culture, and business needs
• Maintain a professional demeanor in all interactions with both internal and external customers

Our Ideal Candidate:

We are actively seeking a motivated individual to join our high-performing team, offering unparalleled opportunities for professional growth.

Key Attributes:

• High school or equivalent
• Effective and precise telephone etiquette
• Property & Casualty license (Active 2-20 or 4-40)
• 1+ years of customer service or sales experience in the Insurance industry
• Excellent attention to detail and organizational skills
• Ability to work well independently and on a team
• Precise verbal and written communication skills
• Ability to work in a fast-paced environment
• Ability to deliver a tailored, white-glove experience to all clients

Preferred Attributes:

• Bachelor's Degree
• Multi Carrier experience nice to have
• Fluency in Spanish is welcome but not necessary

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you'll find anywhere. If this appeals to you, please read on!

Job Title: VP of Service

Location: Fremont, CA (USA) or Hsinchu (Taiwan)

Role Overview

We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES's overall business plan.

This position will report to the SVP, Worldwide Sales & BD.

Responsibilities include but are not limited to:

• Develop and implement the overall service delivery and operations plan for the Company's products
• Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
• Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
• Develop strategic marketing plans for service products
• Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
• Drive Customer Satisfaction through operation excellence and data dashboard metrics
• Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
• Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
• Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
• Direct reporting and supervisory relationship with 2-5 regional service managers\directors
• Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
• Assess Service leadership training needs based on performance gaps across the organization
• Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance

The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:

Qualifications

• Bachelor's Degree in Science (minimum)
• 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
• Successful experience leading global service organizations
• Proven track record of establishing strong, executive level customer relationships
• History of creating:
• Service models for new products including establishing world class I&W cost ratios
• Service customer satisfaction metrics
• Demonstrated ability to:
• Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
• Communicate (verbal and written) with executive customer representatives
• Experience from start-up or growth company environments preferred
• Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
• Excellent attention to detail, without losing the big picture
• Proven ability to tie strategic thinking to operational execution
• Proactive approach, with high sense of urgency
• Progressive thinker, open-minded
• Ability to travel approximately 30%

Travel Requirements

• Approximately 25% global travel

Compensation

YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.

Additional Information

• Applicants must be currently authorized to work in the United States on a full-time basis.
• YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Come find out why YES is such a great place to work. Apply today!

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We're strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We're highly selective about who joins us, because this journey isn't for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company's growth — we'd love to talk.

Apply below and let's start the conversation.

Who We Are

Virginia Transformer is the largest U.S.-owned producer of power transformers in North America, and we've been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We're more than 5,800 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.

As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.

We're looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.

The Manager of Field Services will lead and oversee a team responsible for managing and executing field service projects. This role involves planning, organizing, and coordinating field operations to ensure projects are completed efficiently, on time, and meet customer specifications. The Manager of Field Services must possess strong leadership, communication, and problem-solving skills.

Responsibilities:

• Lead and manage an interdepartmental team to complete field service projects on time, to specifications, and with accuracy and efficiency.
• Outline and delegate tasks involved in field service projects, ensuring all team members understand their roles and responsibilities.
• Conduct cost analysis and estimate expected costs for field service projects.
• Prepare and implement budgets based on cost estimates for field service operations.
• Address and resolve questions, concerns, and complaints from customers and team members during the project lifecycle.
• Act as a liaison between the company, customers, and vendors, ensuring clear communication and coordination.
• Collaborate with sales and engineering teams to ensure field services align with company goals and customer needs.
• Conduct risk assessments and report identified risks to management; provide recommendations for mitigating risks, including terminating projects if necessary.
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices related to field services.
• Promote and market new field service projects, programs, and systems to potential clients.
• Perform other related duties as assigned.

Education and Experience:

• Bachelor's or associate degree in a related field, such as Business, Engineering, or a technical discipline.
• At least three years of related experience in field services or project management is required.
• PMP, PgMP, CAPM, or comparable project management certifications are highly desirable.

Exciting Opportunity!

Bilingual Service Operations Manager | Brand Manager

Salary: $60,000 - $65,000

Location: Houston, TX

Role Overview

Top Commercial Cleaning Franchise is seeking a Service Operations Manager (also referred to as Brand Manager) to serve as a key operational and customer-facing leader supporting franchise owners and clients across the Houston market.

This role is ideal for a bilingual (English/Spanish) professional who enjoys working in the field, managing relationships, resolving issues, and helping ensure consistent service quality. The Brand Manager acts as a critical liaison between franchise owners, customers, and the regional office, with a strong focus on onboarding, retention, and day-to-day operational support.

If you feel you are the right person for this critical role then we want to hear from you today!

Key Responsibilities

• Conduct franchise onboarding, orientations, and ongoing support for new and existing franchise owners
• Perform walkthroughs for new account starts, transfers, and inspections (English and Spanish speaking franchisees)
• Serve as a primary point of contact for franchise owners and customers regarding service issues, work orders, and special requests
• Receive, track, and resolve work orders and service concerns in a timely and professional manner
• Match franchise owners with appropriate customer accounts based on service needs and capabilities
• Negotiate pricing adjustments and coordinate special services as needed
• Perform monthly client inspections and document findings
• Maintain accurate records and enter inspection and service data into company systems
• Prepare and submit daily and periodic reports to the Regional Director
• Support customer retention efforts with the goal of maintaining a low monthly cancellation rate

What Success Looks Like in This Role

• Franchise owners feel supported, informed, and well-prepared
• Customers experience consistent service and timely issue resolution
• Service issues are addressed calmly, professionally, and efficiently
• Communication between the field and regional leadership is clear and reliable
• Operational details are handled with accuracy and follow-through
• The Brand Manager operates independently while knowing when to escalate issues appropriately

Required Qualifications

• Fluent bilingual English / Spanish (spoken and reading required)
• Experience in customer-facing operations, account management, field services, or franchise support
• Strong customer service and conflict-resolution skills
• Ability to manage multiple priorities independently in a fast-paced environment
• Professional judgment, emotional maturity, and discretion
• Comfortable working both in the field and in administrative systems
• Valid driver's license, reliable transportation, and acceptable driving record

Preferred Qualifications

• Experience working with franchises, service-based businesses, or distributed teams
• Background in operations, inspections, customer success, or account coordination
• Experience negotiating pricing or coordinating special services
• Familiarity with CRM, work order, or scheduling systems

Work Environment & Physical Requirements

• Regular field work, including site visits and inspections
• Frequent standing and walking; occasional sitting, stooping, kneeling, or crouching
• Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally
• Regular exposure to outdoor weather conditions
• Moderate noise environment

Why This Role Matters

This position plays a vital role in maintaining service quality, supporting franchise owners, and protecting the brand in the Houston market. The right person will bring steadiness, clarity, and professionalism to a dynamic environment where relationships and follow-through matter.

Summary: The Service & Sales Coordinator supports customers and Field Service Engineers by using Salesforce Systems, SAP, and in-house tools to manage the service requests such as Startup services, maintenance, installations, including all needed to invoice the Service and Sales orders.

Essential Duties and Responsibilities include the following.

(Other duties may be assigned)

• Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM’s bulk sales, and related spare parts.
• Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities.
• Provide technical assistance to the Field Service Engineer during service execution.
• Review and approve expenses and time sheet reports.
• Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair.
• Create and validate technical specifications, track execution, and fulfill AGAR MPFM’s wholesale orders.
• Interface with management regarding service coverage and technical training.
• Complete the entire process for service repair orders.
• Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations.
• Process, invoice, and follow up on bulk sales orders.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree or two years related experience.

Language Ability:

The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.

Math Ability:

General math skills are required.

Computer Skills:

To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefits:

Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May be required to lift up to 50lbs.

Salary Range:

$20-$26 Hourly DOE, Full-Time

Benefits:

Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $117,900 to $131,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Performs advanced technical/engineering problem solving in support of nuclear plant operations. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations.

Primary Duties and Accountabilities

• Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs.
• Provide technical expertise and consultation through direct involvement to identify and resolve equipment and system problems.
• Provide complete task management of engineering issues.
• Perform engineering and technical tasks as assigned by supervision applying general engineering principles
• Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications.
• Perform independent research, reviews, studies and analyses in support of regulatory/technical projects and programs.
• Recommend equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
• Must be willing to travel 10-50% of time, which may be to another Constellation Clean Energy Center.
• All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (positions outside of department in support of outage activities etc.)

Minimum Qualifications

• Bachelor's degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or nuclear) or technical discipline (e.g. chemistry, computer science, mathematics, or physics) with 5 years of industry experience or 3 years of Constellation Reactor Services department experience OR
• Current or previous Senior Reactor Operator license with 5 years of industry experience or 3 years of Constellation Reactor Services experience department OR
• Associates/non-technical 4-year degree/completion or a relevant, skilled trades apprenticeship program (e.g., boilermaker, pipefitter, operating engineer) with 7 years of industry experience or 5 years of Constellation Reactor Services department experience OR
• High school diploma/GED with 9 years of industry experience or 7 years Constellation Reactor Services experience department
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Preferred Qualifications

• Professional Engineer Certification
• Advanced technical degree or related coursework
• Design Engineering Qualifications
• Fuel Handling Qualifications and Experience
• Lifting and Rigging Experience
• Master Rigger Qualification
• Work Planning Qualifications
• Procedure Revision Experience
• Supervisory Qualifications and Experience
• P6 Scheduling Experience

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $126,000 to $140,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Responsible for the direction, assignment, and coordination of Turbine Floor Outage Execution to support safe, reliable, and efficient outage activities consistent with Constellation and Clean Energy Center (CEC) goals. Enforce at all times procedure use and adherence, Human Performance (HU) fundamentals, Technical Human Performance (THU) techniques, and provide coaching and mentoring as necessary to achieve continuous improvement.

Primary Duties and Accountabilities

• Effectively direct turbine floor personnel to assure all assigned maintenance activities are performed safely and effectively, by qualified workers, and in accordance with procedures and schedules.
• Participate in various aspects of work control coordination, scheduling, and engineering meetings involving online and refuel outage activities, to ensure that work is properly assigned, planned and ready to execute.
• Effectively communicate and address CEC and personnel issues to the appropriate levels of Outage Services & Alliances (OS&A) and CEC management. Foster open communications and collaboration between all organizations internal and external to OS&A.
• Oversee project activities of multidisciplinary team regarding turbine generator disassembly and reassembly, coordination of turbine deck lay-down, mobilization of equipment and tooling as well as interfacing with management and specific contract personnel. Satisfy contractual obligations, meet project milestones, and optimize short-term and long-term company profit by effectively managing and facilitating resources.
• Understand, support, and administer all OS&A processes, such as the training program, surveillance program, procedure revisions, and Corrective Action Program (CAP) to ensure effective work practices. Identify and support improvement opportunities and development, implementation, and performance monitoring of all Business Goals and objectives.

Minimum Qualifications

• Bachelor's degree and 5 years of related experience OR
• Current or previous Senior Reactor Operator (SRO) license with 5 years of related experience OR
• Associate's degree with 7 years of related experience OR
• High school diploma/GED with 9 years of related experience
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Preferred Qualifications

Original Equipment Manufacturer (OEM) training as applies to discipline in reactor, turbine, or steam generator projects