Cloud Buddy Jobs in Usa

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

What you’ll do:

Design and deliver enterprise-grade solutions for Release and Change Management within IT Service Management. Drive automation, data driven and AI enabled integration, and process optimization to enhance resilience, accelerate delivery, and ensure service reliability. Focus on transitioning from fragmented, application-specific practices to mature enterprise models by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM processes.

• Architecture & Design: Build scalable, high-availability systems for standardized RM/CM processes. Integrate automation, AI, and data analytics for efficiency and consistency.
• Agile & DevOps Enablement: Embed SAFe, Agile, DevOps, and CI/CD principles. Optimize pipelines for rapid, secure deployments.
• Data and AI-Enabled Release Management Strategy: Transition from fragmented, app-driven practices to a mature enterprise model by embedding data and AI-powered capabilities across solution areas—predictive analytics, automated risk assessment, and intelligent change validation.
• Requirements & Integration: Translate business needs into technical specifications. Ensure seamless integration with ITSM platforms, cloud services, and infrastructure.
• Sprint-Based Delivery: Use iterative sprint approach to develop standardized policies and tools, pilot quickly, and scale across the enterprise.
• Technical Leadership: Guide cross-functional teams, foster innovation, and align solutions with business objectives.
• Performance & Reliability: Analyze system performance, troubleshoot proactively, and minimize incidents. Benchmark metrics. Building Dashboard for tracking progress and metrics.
• Governance & Compliance: Standardize RM/CM processes with secure, auditable, and repeatable patterns.
• Continuous Improvement: Use post-release analytics to refine processes and adopt emerging trends.
• Documentation & Training: Maintain clear documentation and deliver training on AI-enabled RM/CM strategy to enterprise partners.
• Mentoring; Drives Culture of Continuous Improvement

What you’ll need:

• Expert level Knowledge of SDLC for SAFe Agile and DevOps environments; best-in-class Release and Change Management framework and IT Service Management.
• Data and AI Skillset: Advanced Data analytics, KPI metrics, and Prompt Engineering expertise; Guiding development of Agentic AI workflows and Gen AI use cases; Power BI, Python
• Governance and Communication: Establishing process framework, Implementing solutions and tools, Building standardized playbooks, and leading governance boards for ATS-wide implementation

What you’ll bring:

Required

• 7+ years in Systems Engineering, ITSM, RM/CM
• Expertise in SAFe, Agile, DevOps, CI/CD, Data Analytics, building Gen AI use cases
• Experience with AI technologies, Python, SQL, data analytics, Power BI and ITSM tools (e.g., ServiceNow)
• Modern Enterprise Release Management/Change Management and ITSM
• Advanced expertise in Excel, PowerPoint, PowerBI

Preferred

• BS/BA in Computer Science
• Preferred Tools (Modern Release Management processes for Agile and DevOps environments)
• Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM
• Relevant certifications (SAFe, Agile, DevOps, AI/ML)

Our Principal System Engineering earns between $141,300-$237,400 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

Job Title: Automation Engineer

Location: Hillsboro, Oregon

Job Type: Full-Time

Job Description:

We are seeking a highly experienced Senior Automation Engineer to join our advanced software and embedded systems team. The ideal candidate will have deep expertise in Python automation (Pytest), Robot Framework, and QNX environments, with strong skills in UX/UI automation and testing. This role involves enhancing and migrating automation frameworks, debugging complex integrations, and working closely with cross-functional teams to deliver high-quality test automation solutions for embedded systems and entertainment platforms.

Key Responsibilities

Automation Framework Development

• Architect, develop, and maintain automation frameworks primarily using Python and Pytest.
• Lead migration of existing Robot Framework tests to Python/Pytest equivalents.
• Build reusable fixtures, utilities, wrapper layers, and automation components to support large test suites.

Test Execution & Optimization

• Analyze and interpret Robot Framework keyword libraries; enable efficient reuse within Python-based executions.
• Optimize hybrid execution flows involving both Pytest and Robot Framework assets.
• Execute and maintain UI and device automation tests using tools such as Appium, Selenium, or equivalent frameworks.

Cross-Layer Debugging & Integration

• Independently debug cross-layer automation issues involving Python, Robot Framework, device tools, and operating systems.
• Integrate automation frameworks with CI/CD pipelines and tools (e.g., Jenkins, GitLab, Azure DevOps).

Collaboration & Mentorship

• Mentor and guide junior automation engineers, establishing good coding practices, test design patterns, and quality standards.
• Work collaboratively with software engineers, product developers, and QA teams to enhance automation coverage and reliability.

System & Environment Interaction

• Work with QNX OS, virtualization systems (Hypervisor), and cloud environments (AWS).
• Engage with hardware interfacing (USB, Ethernet, multimedia interfaces) and hardware simulation/ fault-injection where applicable (nice-to-have).

Required Skills & Experience

• 7–10 years experience in automation engineering with 5+ years hands-on Python automation using Pytest.
• Practical experience with Robot Framework including keywords, variables, resources, and large keyword repositories.
• Strong skills in UI automation using tools such as Appium/Selenium.
• Solid understanding of modular test design and maintainable patterns (page-object, keyword patterns).
• Experience with QNX (Posix) operating system, virtualization (e.g., Hypervisor), and cloud-based environments (preferably AWS).
• Good understanding of Git, branching strategies, and CI/CD workflows.
• Proven ability to debug complex, multi-layered test automation environments.

Preferred Qualifications

• Exposure to embedded systems, aviation, or high-volume regression environments.
• Experience in framework migration, cross-framework interoperability, or keyword reuse models.
• Background in hardware interactions and media/UX systems (multimedia I/O, touch interactions).
• Familiarity with fault injection tools and hardware simulation techniques.
• Bachelor’s degree in Computer Science, Electronics, or related technical field.

Nice-to-Have Skills

• Hardware interfacing (USB, Ethernet), multimedia interfaces (touch, audio/video).
• Fault-injection and hardware simulation experience.
• Knowledge of peripheral communication protocols (e.g., GMSL, IP).

hackajob on-demand focuses on matching talented contractors like you with organisations seeking specific skills for their projects. We use our platform to connect you with exciting contract opportunities and discuss projects on behalf of the companies we partner with.

Job Title: Sr. Backend Java Developer

Location: McLean, VA - onsite - 5 days/week

Description:

They’re looking for a Senior Backend Developer to join an Agile team responsible for a mission-critical web platform. You’ll work on stabilizing and enhancing existing systems while driving modernization using Java and AWS. This role suits a pragmatic, hands-on engineer who enjoys owning backend systems end-to-end and shaping technical direction in a regulated environment.

What You’ll Do

• Design, build, and maintain backend services using Java and Spring Boot
• Develop and evolve microservices and REST APIs
• Modernize legacy backend components while ensuring system stability
• Design and optimize PostgreSQL schemas and queries. Integrate services with AWS (Lambda, S3, API Gateway, SQS, EventBridge, etc.)
• Apply event-driven and cloud-native patterns to improve scalability and resilience
• Write unit and integration tests and participate in code reviews
• Support production systems, debugging issues, and improving observability
• Collaborate closely with Product, Frontend, QA, and DevOps teams in an Agile environment

What We’re Looking For

• Strong experience with Java and Spring Boot
• Solid understanding of backend architecture, microservices, and design patterns
• Hands-on experience with AWS services Strong SQL skills and experience with PostgreSQL
• Experience working with legacy systems and incremental modernization
• Familiarity with CI/CD pipelines and containerized deployments
• Financial Services or Wealth Management experience is a plus
• Ownership mindset and strong problem-solving skills

Technology Stack Languages & Frameworks: Java 23, Spring Boot 3.x Architecture: Microservices, REST APIs, event-driven systems Database: PostgreSQL Cloud: AWS DevOps: Git, Gradle, Docker, CI/CD Observability: New Relic, Elasticsearch Productivity: GitHub Copilot

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Job Location : Denver, CO (Onsite)

Travel required for a week every month.

Experience in Large scale call center operations is preferred

In-person interview required at Denver, CO

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Company Link:

Job Description:

Be Part of the Connection

As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals.

Here are some of the responsibilities:

• Lead discussion & calibration sessions to align on product request and expected output
• Plan and execute on stakeholder product request by ensuring constant alignment of the objective
• Assist, train and lead product rollout plan
• Build important business relationships with clients.
• Understand customer needs and participate in brainstorming solutions
• Promote the products created to support meeting company goals
• Initiate, foster and cultivate business relationships

How You'll Make an Impact

• Client Engagement, discovery and relationship management
• Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
• Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
• Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
• Ensuring timely delivery of product releases and updates.
• Travel around a week each month

Required Skills:

• 7+ years of experience in Client Engagement, Client success, enterprise relationship management solutioning,
• Implanting and training technical products; Large scale call center operations, chat and digital support

Why Join R Systems?

• Frequent Internal Hackathons:
• Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Are you passionate about Generative AI and want to apply it to one of the most impactful domains — cybersecurity?

Join our cutting-edge startup in the San Francisco Bay Area, where we are developing AI systems that transform how organizations understand, detect, and respond to cyber threats.

As an Applied AI Scientist, you’ll bridge AI research and real-world cybersecurity use cases — designing, implementing, and optimizing models that extract, reason, and act on complex security data.

You’ll work closely with cybersecurity experts, AI infrastructure engineers, and stakeholders to build end-to-end GenAI solutions: from concept to deployment.

This role blends deep applied research with practical engineering, ideal for someone eager to push the limits of Generative AI for meaningful impact.

Why Join Us:

• $25M Seed Funding: Strong capital foundation to innovate and scale fast.
• Early Success: Trusted by Fortune 500 companies, validating real-world demand.
• Experienced Leadership: Founders with 25+ years in cybersecurity — previous ventures valued at $3B+.
• Elite AI Leadership: Heads of AI, Engineering, and Product from world-class tech companies.
• Advanced AI Stack: LLMs, embeddings, RAG systems, LangGraph orchestration, and multimodal AI.
• Competitive Compensation: Excellent salary, meaningful equity, and room for technical leadership growth.
• Cybersecurity Knowledge Preferred but Not Required: We’ll teach you the domain — you bring the AI innovation.

Key Responsibilities:

Core Applied AI Research

• Collaborate with cybersecurity researchers and stakeholders to scope AI-driven solutions to security problems (e.g., vulnerability management, code analysis, threat detection).
• Conduct applied research using the latest LLMs and embedding models (Claude, Google GenAI, Unsloth, vLLM).
• Prototype, fine-tune, and evaluate GenAI and RAG/CAG architectures for classification, summarization, reasoning, and context synthesis.
• Perform embedding-level optimization for text, code, and image data using Unsloth, Hugging Face, Voyage, or similar frameworks.

System Development & Integration

• Develop and test end-to-end AI pipelines integrating Milvus or Pinecone for semantic retrieval.
• Build agentic AI systems using LangGraph or similar frameworks to enable autonomous reasoning and task chaining.
• Collaborate with MLOps engineers to deploy and monitor AI models in production securely and efficiently.
• Contribute to synthetic data generation pipelines for fine-tuning and evaluation.

Evaluation & Optimization

• Implement evaluation frameworks using DeepEval and GenAI tools (Claude / Google GenAI) for factuality, reliability, and robustness.
• Optimize model performance across latency, accuracy, and cost using vLLM, quantization, or caching strategies.
• Maintain reproducible experiment tracking with MLflow, Weights & Biases, or internal tools.

Innovation & Leadership

• Stay ahead of GenAI trends — multi-modal reasoning, agentic orchestration, embedding adaptation.
• Explore hybrid LLM deployment strategies (local Unsloth/vLLM + cloud APIs like Claude, Google GenAI).
• Document best practices, share learnings, and mentor junior scientists on applied GenAI workflows.

Qualifications:

Required

• 4+ years in Applied AI / Machine Learning Research / Data Science.
• Strong understanding of LLMs, embeddings, RAG systems, and multimodal learning.
• Proficiency in Python and frameworks like PyTorch, Transformers, Hugging Face, or LangChain.
• Experience in prompt engineering, model evaluation, and retrieval-based reasoning.
• Hands-on experience with vector databases (Milvus / Pinecone) and orchestration frameworks (LangGraph / LangChain).
• Strong communication skills and ability to collaborate across research and engineering functions.

Preferred

• Experience with fine-tuning LLMs or embeddings using Unsloth or similar frameworks.
• Familiarity with Claude / Google GenAI APIs for cloud-based inference and evaluation.
• Exposure to cybersecurity or enterprise data (CVEs, pluginText, network or asset logs).
• Prior work on synthetic data generation and evaluation frameworks (DeepEval).
• Experience in a fast-paced startup or applied research environment.

Our Culture & Team

• Collaborative and Mission-Driven: Every project directly advances global cybersecurity.

• World-Class Mentorship: Work with senior experts from top AI and security companies.

• Growth-Oriented: Opportunities to lead GenAI initiatives and own major research tracks.

• Inclusive and Innovative: We value diverse perspectives and open experimentation.

Perks & Benefits

• Comprehensive medical, dental, and vision coverage.
• Wellness and professional development stipends.
• Equity options — your impact equals ownership.
• Access to state-of-the-art GPUs, APIs, and GenAI frameworks.

Summary:

About the Engagement: We're seeking a senior contract Kafka/Confluent administrator to own and evolve our on-prem event streaming platform, with a primary focus on Confluent Platform You will lead planning and execution of a hardware refresh for our on-prem clusters, drive rehability and performance, and embed DevOps/automation across provisioning, deployment, cheervability, and incident response. Experience with Apache Kafka and AWS MSK is desired for secondary support and cross-environment alignment. Comprehensive documentation and ranbooks are required deliverables

Kafka Platform support key Responsibilities

Design, deploy, and operate highly available Kafka clusters (on-prem, cloud, and/or managed services such as Confluent Cloud or AWS MSK).

Manage topics, partitions, quotas, retention policies, and consumer group strategies for performance and cost.

Own upgrades, patches, and migrations.

Implement and manage Kafka components: Kafka Connect, Schema Registry, MirrorMaker/Confluent Replicator, REST Proxy; familiarity with Kafka Streams and ksqlDB is a plus.

Performance tuning (producers/consumers, batching, compression, acks, ISR, controller health), throughput testing, and benchmarking.

Need local Denver, CO based consultants

In-Person interview required for final round

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Job Description:

Seeking a reliable, highly organized Office Coordinator to support day today administrative operations, provide coordination support for projects, and assist with office management activities. This role provides direct administrative support to a Vice President and their direct reports and works closely with project managers and internal teams to keep work organized, moving forward, and on track.

Required Qualifications

• 3–5 years of experience in administrative, office coordination, and/or project support roles
• Experience supporting a senior leader (Senior Director or VP level)
• Demonstrated ability to manage competing priorities, multitask effectively, and operate with minimal direction

Must Have:

Executive & Administrative Support

• Experience supporting a VP/Directorlevel leader (ideally multiple leaders)
• Complex calendar management, including conflict resolution, prioritization, and timezone coordination
• Meeting coordination, including agendas, logistics, notes/minutes, and action item tracking
• Expense report preparation, submission, and tracking
• Preparation of routine materials such as presentations, reports, and organizational updates
• Proven ability to handle confidential information with professionalism and discretion

Organization, Prioritization & Execution

• Strong organizational skills with the ability to prioritize competing demands
• Ability to manage multiple tasks and shifting priorities with minimal supervision
• High attention to detail and strong followthrough to ensure closure
• Comfort working independently in a fastpaced environment

Office Operations / Onsite Support

• Support daily office operations and logistics (visitors, conference rooms, supplies)
• Coordinate office supplies and workspace need, including requests, replenishment, and vendor support
• Serve as a point of contact for routine office inquiries and requests
• Assist with basic facilities coordination, including ticket submission, followup, and escalation
• Onboarding coordination for new hires (workspace, equipment requests)

Communication & Stakeholder Management

• Clear, professional written and verbal communication skills
• Confidence interacting with executives and crossfunctional teams
• Ability to follow up, escalate appropriately, and ensure timely resolution
• Professional presence with a strong customerservice mindset

Tools & Technology

• Strong proficiency in Microsoft Outlook
• Working knowledge of Word, Excel, PowerPoint
• Ability to quickly learn and adapt to internal tools and systems (ticketing, travel/expense, collaboration tools)

NICE TO HAVE

Project / Program Support

• Experience supporting a PMO or program environment and tracking multiple workstreams
• Familiarity with basic project artifacts (action trackers, status updates, RAID logs)
• Comfort maintaining cadence and nudging stakeholders to ensure progress

Process Improvement / Operational Excellence

• Experience improving admin/office processes (templates, playbooks, repeatable workflows)
• Ability to build simple tracking systems (Excel lists, SharePoint libraries)
• Continuous improvement mindset (identifies friction and proposes solutions)

Advanced Tools

• SharePoint
• MSFT Project, Jira

Why Join R Systems?

• Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

The Senior Solution Architect (Consultant) is a strategic, client-facing technology leader responsible for designing innovative, scalable, and secure solutions that drive measurable business value. This role plays a critical part in business development and participates across all phases of proposal development, including solution estimation, resource planning, and shaping winning technical strategies for strategic client engagements.

Operating with a strong consulting mindset, the Senior Solution Architect leads solutioning efforts across complex enterprise and client initiatives, balancing near-term delivery needs with long-term architectural integrity. This role serves as a confident advisor who thrives in ambiguity, communicates effectively with executive stakeholders, and consistently delivers high-impact results in fast-paced environments.

Key Responsibilities

Architecture & Solution Design

• Design and deliver enterprise-grade architectures for complex initiatives ranging from $3M–$30M+, balancing short-term wins with long-term sustainability, often with incomplete or evolving inputs.
• Maintain a big-picture architectural perspective while managing critical technical details to ensure alignment with enterprise strategy and business objectives.
• Apply enterprise architecture principles (including TOGAF, Zachman, or equivalent frameworks) to guide structure, governance, and decision-making without being overly academic or process-heavy.
• Utilize design patterns, integration strategies, and microservices principles to build resilient, scalable, and maintainable systems.

Solution Estimation & Proposal Support

• Drive end-to-end solutioning for complex client and internal initiatives, ensuring feasibility, scalability, and strategic alignment.
• Lead solution estimation, defining LOE, scope, staffing models, timelines, assumptions, and risks.
• Collaborate with Client Services and business development teams to shape solution strategies and present technical vision during proposal and pre-sales activities.

Client Advisory & Stakeholder Engagement

• Act as a trusted advisor, translating business requirements into actionable technical strategies.
• Confidently recommend, defend, and communicate architectural decisions with clarity to executives, business leaders, and delivery teams.
• Provide strategic guidance to clients, challenge assumptions constructively, and influence decision-making with data-driven insights.

Technical Leadership & Governance

• Apply deep technical knowledge across backend, frontend, DevOps, infrastructure, and cloud platforms, with a strong focus on Microsoft technologies and hybrid/distributed environments.
• Incorporate enterprise architecture governance, security standards, and regulatory compliance into solution designs.
• Create and promote reusable components, templates, and reference architectures to accelerate delivery and ensure consistency.
• Define KPIs and success metrics for architectural solutions and support post-implementation reviews to ensure value realization.

Collaboration, Mentorship & Delivery Enablement

• Work closely with product owners, delivery teams, and business stakeholders to ensure alignment and successful execution from design through implementation.
• Support project and change management efforts to ensure smooth transitions into delivery.
• Provide thought leadership and mentorship to peers and junior architects, fostering a culture of continuous learning and architectural excellence.
• Champion emerging technologies by staying current with industry trends and incorporating modern stacks and innovations where appropriate.

Qualifications

Required Experience

• 15–20+ years of enterprise technology experience, including significant experience in solution estimation and proposal development, preferably in a consulting, professional services, or digital agency environment.
• Proven success leading complex initiatives valued at $3M–$30M+ across diverse industries and client environments.
• Demonstrated experience applying enterprise architecture concepts and frameworks (TOGAF, Zachman, or similar) in practical, delivery-focused ways.

Technical Expertise

• Deep proficiency across backend, frontend, DevOps, infrastructure, and cloud platforms.
• Strong experience with Microsoft technologies, including:
• Azure (networking, compute, data services)
• Dataverse
• MS SQL
• Dynamics
• Power Platform (PowerApps, Power Automate)
• Microsoft 365 (including accessibility considerations)
• Hands-on experience with modern technology stacks, distributed systems, and integration strategies.
• Strong understanding of architectural design patterns, microservices, and trade-off analysis.

Leadership & Communication

• Exceptional ability to translate business needs into technical solutions and communicate effectively at executive levels.
• Strategic mindset that connects enterprise vision with practical execution.
• Confident decision-maker with the ability to mentor teams and build trusted client relationships.
• Ability to thrive in ambiguity and adapt solutions to evolving client and business needs.

Other Beneficial Skills

• Advanced degree in Computer Science, Engineering, or related field.
• Industry certifications (Azure, TOGAF, AWS, PMP, etc.).
• Experience with digital transformation and enterprise modernization.
• Exposure to multiple industry verticals.
• Published thought leadership or public speaking experience.
• Experience leading large, distributed technical teams.

Core Services Delivered

• Strategic Solution Architecture
• Client Advisory & Innovation Leadership
• Proposal Development & Estimation
• Enterprise Integration & Platform Strategy
• Governance & Architecture Standards
• Technical Oversight & Delivery Assurance
• Cross-Functional Collaboration & Mentorship
• Risk Management & Trade-off Analysis
• Technology Roadmapping & Portfolio Planning
• Thought Leadership & Knowledge Enablement

INT

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Company Link:

Job Description

Key Responsibilities

• Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
• Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
• Produce customer-facing enablement materials and marketing content that aligns with brand standards
• Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
• Develop performance support systems including user guides, facilitation guides, and job aids
• Map customer journeys and create data-driven storytelling content for analytical solutions
• Ensure all materials meet accessibility standards (Section 508 compliance)
• Evaluate learning effectiveness using established models and iterate based on feedback
• Manage multiple projects simultaneously using agile methodologies

Skills & Competencies

Instructional Design Expertise

• Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles
• Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design
• Expertise in learning objectives alignment and assessment design
• Knowledge of microlearning and blended learning strategies
• Experience developing performance support systems (job aids, user guides, facilitation guides)
• Understanding of accessibility standards (Section 508 compliance)
• Familiarity with evaluation models (Kirkpatrick Model)

Video & Media Production

• Storyboarding and scripting for video content
• Voiceover and narration techniques
• Motion graphics and animation basics
• Video editing for clarity, pacing, and engagement
• Ability to produce professional, customer-facing video materials

Graphic Design & Visual Communication

• Strong foundation in design principles: contrast, hierarchy, alignment, proximity
• Proficiency in typography and color theory
• Expertise in infographic and data visualization design
• Understanding of branding and visual identity alignment
• Knowledge of accessibility in design (color contrast, legibility, alt text requirements)
• Ability to create compelling customer-facing materials

Marketing & CRM Enablement

• Experience with customer journey mapping
• Skill in value proposition messaging
• Ability to create data-driven storytelling for analytical solutions
• Understanding of customer enablement and marketing communications

Strategic Thinking & Collaboration

• Systems thinking and cross-functional alignment capabilities
• Empathy mapping and user-centered design approach
• Strong feedback integration and iterative refinement skills
• Creative problem-solving across multiple formats and mediums
• Excellent collaboration and communication skills

Tools & Software

Instructional Design & E-Learning

• Articulate 360 (Storyline and Rise) -
• Adobe Captivate -
• Camtasia -

Video Production & Editing

• Adobe Premiere Pro OR Final Cut Pro -
• Camtasia (for screen recordings and simple edits) -

Graphic Design & Visual Development

• Adobe Creative Suite:
• Adobe Photoshop -
• Adobe Illustrator -
• Adobe InDesign -
• Canva Pro -
• Microsoft PowerPoint (advanced animations and storytelling) -

Data Visualization & Analytics

• Tableau, Power BI, OR Excel (advanced) -

Collaboration & Project Management

• Mind mapping tool (e.g., Miro, MindMeister, XMind) -
• Confluence OR SharePoint (for documentation) -

Jira (for agile project management) -

Qualifications

• Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field
• 5+ years of experience in learning experience design, instructional design, or related role
• Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials
• Expert-level proficiency with Articulate 360 suite
• Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proven experience with video production and editing tools
• Experience creating accessible content that meets Section 508 standards

Why Join R Systems?

• Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.