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Title: IT Infrastructure Administrator III / Microsoft 365 Administrator

Location: Columbus, OH

Duration: 04 months

ONLY USC

Position Overview

Client is seeking a skilled and security-focused Microsoft 365 Administrator to join our Corporate Information Technology team. This role is responsible for the administration, optimization, and security of our Microsoft 365 environment within a hybrid and multi-tenant enterprise infrastructure.

The ideal candidate combines strong hands-on technical expertise with a proactive, service-oriented mindset. This individual will manage Microsoft 365 services, support secure identity and access management, partner closely with Security teams, and serve as a Tier 3 escalation point for complex collaboration and messaging issues.

Key Responsibilities

Microsoft 365 Administration & Operations

Administer and maintain Microsoft 365 services including:

Exchange Online

SharePoint Online

OneDrive for Business

Microsoft Teams

Microsoft Entra ID

Purview

CoPilot Studio

Power Platform

Manage hybrid identity and mail flow integrations (Azure AD Connect, hybrid Exchange).

Oversee licensing, mailbox management, distribution groups, dynamic groups, and shared resources.

Monitor tenant health, service health, and usage reporting to ensure availability and performance.

Provide Tier 3 escalation support for complex messaging, collaboration, authentication, and synchronization issues.

Identity, Security & Compliance

Manage and maintain:

Conditional Access policies

Multi-Factor Authentication (MFA) policies

Identity Protection and access governance

Role-Based Access Control (RBAC)

Partner with Security Governance and SOC teams to remediate vulnerabilities and support enterprise application reviews.

Support Microsoft 365 security and compliance capabilities including:

Microsoft Purview

Data Loss Prevention (DLP)

eDiscovery

Retention and sensitivity labelling

Microsoft Defender for Office 365

Ensure configurations align with regulatory, contractual, and enterprise security requirements.

Automation & Continuous Improvement

Develop and maintain PowerShell scripts for automation, reporting, and bulk administration.

Leverage Microsoft Graph and provided APIs.

Identify and implement process improvements to increase reliability, efficiency, and security.

Evaluate and communicate new Microsoft features and roadmap items for enterprise applicability.

Collaboration & Governance

Partner with Infrastructure, Cloud Engineering, Service Desk, Desktop Management, and Security teams to improve reliability and end-user experience.

Support cloud migration and modernization initiatives.

Contribute to governance models for Teams, SharePoint, and collaboration services.

Develop and maintain documentation, knowledge articles, and change records.

Required Qualifications

Excellent written documentation and communication skills.

Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).

5+ years of hands-on experience administering Microsoft 365 in a medium-to-large enterprise environment.

Strong expertise in:

Exchange Online

Microsoft Teams

SharePoint Online

OneDrive

Microsoft Entra ID

Experience managing hybrid identity and directory synchronization (Azure AD Connect).

Strong understanding of:

Conditional Access

MFA

Identity governance

SMTP mail flow

SPF, DKIM, and DMARC

Proficiency with PowerShell scripting for automation and administration.

Experience troubleshooting authentication, SSO, and synchronization issues.

Must be a US Citizen.

What We’re Looking For

A proactive engineer who anticipates issues and strengthens security posture.

A collaborator who works effectively across IT and security teams.

A technically curious professional who stays current with Microsoft innovation.

A service-minded professional who improves the employee experience while protecting the enterprise.

Position: Microsoft 365 and Entra ID Engineer

Location: Onsite in Raleigh NC

Contract to hire role

Note: Microsoft 365 and Entra ID Engineer for a contract to hire opportunity located with direct client, located in Raleigh, N.C.

Project Description:

Our client is in the process of driving secure and scalable digital collaboration across a global enterprise. As part of their infrastructure modernization strategy, they are seeking an experienced Microsoft 365 and Entra ID Engineer to lead the design, implementation, and continuous improvement of their Microsoft 365 and identity platforms. This role combines operational responsibility with strategic influence, supporting our cloud-first vision and enabling secure, compliant collaboration across internal and external stakeholders. The selected candidate will work closely with global teams in IT Security, Identity, and Infrastructure Management, as well as with Business Units, to plan and deliver future-proof, robust solutions. The position requires a structured, forward-looking approach to identity governance and collaboration technologies, ensuring alignment with enterprise standards and regulatory requirements.

Key Responsibilities

Microsoft 365 & Entra ID Operations

• Design, deploy, and manage Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive.
• Monitor and report on Entra ID and Microsoft 365 service health; conduct regular system reviews and performance checks.
• Oversee lifecycle management for Exchange Online, SharePoint, Teams, and OneDrive environments.
• Support and optimize Microsoft 365 Copilot capabilities, ensuring identity readiness and access control alignment.

Project Management & Strategic Initiatives

• Lead infrastructure-related projects with a focus on Identity Access Management (IAM) and Microsoft 365 integration.
• Drive adoption of Microsoft 365 E5 security and compliance features.
• Contribute to the advancement of Merz’s cloud-first identity strategy, aligning technologies and processes with modern cloud principles.

Identity & Access Management

• Lead implementation and optimization of IAM solutions using Entra ID, Conditional Access, Privileged Identity Management (PIM), and Multi-Factor Authentication (MFA).
• Manage identity provisioning, deprovisioning, and synchronization across systems.
• Govern lifecycle processes for Entra-sourced groups, service accounts, guest accounts, and administrative accounts.
• Administer Conditional Access policies and lead access review campaigns to ensure compliance and role-based access control.

Governance & Compliance

• Define and maintain governance policies for Microsoft 365 Groups, ensuring consistent structure, ownership, and lifecycle management.
• Align identity strategy with Microsoft 365 services to support secure, scalable collaboration.
• Ensure compliance with internal policies and external regulatory requirements.

Integration & Application Onboarding

• Serve as the business contact for Entra ID application onboarding; refine and manage the onboarding process for new applications.
• Collaborate with experts in Okta and SailPoint to streamline identity processes across platforms.

Required Qualifications

• Proven experience as a Microsoft 365 Engineer or similar role in enterprise environments.
• Hands-on expertise with Microsoft Entra ID, Conditional Access, PIM, and MFA.
• Strong background in Identity Management, particularly with Azure Active Directory.
• Proficiency in PowerShell scripting for automation and administration.
• Solid understanding of networking, security protocols, and cloud architecture.
• Excellent analytical, communication, and documentation skills.

Nice to have:

• Microsoft Certified: Microsoft 365 Enterprise Administrator Expert
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Azure Solutions Architect Expert

Join us as a Senior, AI Workplace Transformation Consultant

You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

• Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
• Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
• Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

• Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
• Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
• Build strong, trusted relationships with client sponsors, technical leads, and end users.
• Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

• Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
• Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
• Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

• Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
• Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
• Deliver Copilot projects and custom conversational AI agents to meet client needs.
• Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
• Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
• Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

• Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
• Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
• Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
• Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

• Build and maintain long-term client relationships.
• Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
• Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
• Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

• Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

• 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
• Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

• Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
• Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

• Advanced knowledge of change management tools and methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to communicate complex technical ideas clearly to non-technical audiences.
• Excellent stakeholder engagement and client relationship management skills.
• Confident in facilitating workshops and training sessions.
• Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

• Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
• Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
• People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
• Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
• Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

• Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
• Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
• Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
• Festive Period: Business closure for a week during the festive period in December.
• Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
• Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
• Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

• US Health, Vision and Dental Plan
• My Mind Pal Wellbeing App

Financial Security:

• Bravo Perks: Points schemes and vouchers.
• Bravo Hub: Access to discount codes.
• Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

• Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

Description

This Junior Microsoft 365 Developer is responsible for designing, developing, and supporting business solutions using Microsoft 365 technologies, including SharePoint Online, Power Platform (Power Apps, Power Automate, Power BI), and CoPilot 365. This role works closely with business stakeholders, analysts, and IT teams to deliver scalable, secure, and user-friendly applications that improve business processes and collaboration.

Duties and Responsibilities:
• Lead the design and development of solutions using Power Platform and SharePoint Online
• Lead efforts to modernize legacy SharePoint environments, including planning and executing site migrations,
redesigning site architecture, and ensuring alignment with enterprise governance and user experience
standards.
• Develop and integrate CoPilot 365 experiences to enhance productivity and automate business workflows
• Collaborate with business units to gather requirements, analyze needs, and translate them into technical
solutions
• Serve as a technical mentor to junior developers and analysts, providing guidance, code reviews, and knowledge
sharing
• Ensure solutions follow Microsoft 365 governance, security, and compliance standards
• Create and maintain technical documentation, including architecture diagrams, user guides, and SOPs
• Support lifecycle management of applications and sites, including versioning, testing, deployment, and
maintenance
• Troubleshoot and resolve issues related to Microsoft 365 applications and services
• Ensure local solutions comply with enterprise governance, security, and compliance standards, and coordinate
with Central Office to align with statewide Microsoft 365 architecture and policies.”
• Track work using ServiceNow or other ITSM tools and contribute to knowledge base articles
• Provide training and support to end users and business units on developed solutions
• Stay current with Microsoft 365 roadmap updates and recommend new tools or features
• Responsible for reading and following the Department’s Procedures and Policies
• Responsible for understanding and enforcing the Department’s Policies and Procedures
• Participate in team meetings, projects, and assignments to support Microsoft 365 initiatives.
• Perform other related duties, as assigned.
• Ability to lift up to 50 pounds.
• Report to work in the office 5 days a week

Ideal Candidate Profile:
• Some knowledge of SharePoint Online development and administration
• Some experience in SharePoint Online migration and modernization projects, including site structure redesign
and content transformation
• Strong experience with Power Apps, Power Automate, and Power BI
• Familiarity with CoPilot 365 and AI-driven productivity tools
• Proficiency in PowerShell, JSON, REST APIs, and Microsoft Graph
• Understanding of business process automation, data modeling, and UI/UX design
• Experience mentoring or leading junior developers or analysts
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical thinking
• Ability to manage multiple priorities and work independently
• Customer-focused with a collaborative mindset

Skills

Java, jboss, sql, developer, programmer, engineer, software, websites, web, services, core, java, spring, hibernate, full stack development, docker, bitbucket, css, javascript, oracle, api, azure

Top Skills Details

Java,jboss,sql,developer,programmer,engineer,software,websites,web,services,core,java,spring,hibernate

Additional Skills & Qualifications

Education:
Bachelor‘s Degree in Computer Science, Information Systems, or other related fields or equivalent work experience.

Experience: 2 - 3 years of Microsoft 365 development, including solution design, implementation, and support.
Prior experience mentoring or leading technical staff is highly desirable

Preferred Certifications:
• Microsoft Certified: Power Platform Developer Associate ***NICE TO HAVE***

Experience Level

Entry Level

This is a Contract position based out of Ocoee, FL.

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Ocoee,FL.

This position is anticipated to close on Mar 18, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Microsoft Power Platform Specialist (M365 GCC High)

Location: Greenville, SC (Onsite)

Pay Rate: $55–$65 per hour

Employment Type: Contract

Work Authorization: U.S. Citizenship required

Preferred: Local candidates to Greenville, SC

About the Role

We are seeking a Microsoft Power Platform Specialist to support the development and implementation of enterprise workflow and collaboration solutions within a Microsoft 365 GCC High environment. This position will play a key role in building automation solutions and modernizing business processes using the Microsoft Power Platform.

The ideal candidate has hands-on experience with Power Automate, Power Apps, Power BI, and SharePoint Online, along with a strong understanding of secure cloud environments and enterprise collaboration tools. This is a high-impact role working with cross-functional teams to streamline processes, automate workflows, and improve operational efficiency.

This role is fully onsite in Greenville, South Carolina, and local candidates are strongly preferred.

What You'll Do

• Design, develop, and implement solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
• Develop workflow automation solutions to improve and modernize existing business processes.
• Convert legacy SharePoint workflows (SharePoint 2016 / SharePoint Designer) into modern Power Automate workflows.
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Support Power Platform application lifecycle, including development, testing, deployment, and maintenance.
• Provide troubleshooting and support for automation workflows and Power Platform applications.
• Create documentation for solutions, workflows, and technical designs.
• Ensure solutions meet security, compliance, and governance standards within the Microsoft 365 environment.
• Participate in project planning, task coordination, and solution delivery.

What We're Looking For

• Strong experience with Microsoft Power Platform, including:
• Power Apps
• Power Automate
• Power BI
• Dataverse
• Experience working within Microsoft 365 environments, particularly GCC High.
• Experience with SharePoint Online and workflow automation.
• Knowledge of JSON and modern automation frameworks.
• Strong troubleshooting and analytical skills.
• Experience gathering business requirements and translating them into technical solutions.
• Ability to work effectively with both technical and non-technical stakeholders.

Nice to Have

• Experience working with government or defense-related environments.
• Familiarity with NIST 800-171 or CMMC compliance standards.
• Experience with Power Pages or other Microsoft 365 integrations.
• Experience supporting enterprise document management or workflow systems.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Work Environment

• Onsite position in Greenville, SC
• Local candidates strongly preferred
• Standard business hours
• Collaborative team environment focused on automation and digital transformation

Compensation

• Hourly Rate: $55–$65 per hour
• Competitive contract rate based on experience

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• 
  
• Administer and operate Microsoft Purview Data Map and Data Catalog environments.
  
• Monitor platform health, scan execution, metadata ingestion, and lineage availability.
  
• Troubleshoot and resolve catalog, scan, and connectivity issues.
  
• Perform routine maintenance, configuration updates, and service optimizations.
  
• Coordinate incident resolution with internal engineering teams and Microsoft support as required.
  

• 
  
• Register, configure, and maintain data sources across Azure, M365, on?prem, and approved third?party platforms.
  
• Configure and schedule metadata scans for supported sources.
  
• Manage authentication for scans using managed identities, service principals, and Key Vault secrets.
  
• Monitor scan performance, failures, and coverage; take corrective action as needed.
  
• Optimize scan frequency and scope to balance cost, performance, and governance coverage.
  

• 
  
• Maintain and enforce enterprise metadata standards within the Purview Catalog.
  
• Manage business metadata, classifications, glossary terms, and custom attributes.
  
• Ensure metadata accuracy, completeness, and consistency across data assets.
  
• Support curation activities including asset certification and publishing.
  
• Resolve duplicate, incomplete, or stale catalog entries.
  

• 
  
• Enable and validate data lineage ingestion from supported data platforms.
  
• Monitor lineage completeness and visibility for critical data assets.
  
• Assist data consumers and stewards with lineage?based impact analysis.
  
• Escalate lineage gaps or tool limitations requiring architectural or engineering remediation.
  

• 
  
• Configure and manage Purview role?based access control (RBAC) within collections.
  
• Provision and maintain access for administrators, data curators, and data stewards.
  
• Enforce domain?based access controls and separation of duties.
  
• Integrate Purview access with Microsoft Entra ID.
  
• Support sensitivity labels and classification alignment with Microsoft Information Protection.
  

• 
  
• Support automated discovery of sensitive data (PII, PCI, PHI).
  
• Assist risk, audit, and compliance teams with catalog evidence and reporting.
  
• Validate scan coverage for regulated data domains.
  
• Support regulatory and audit initiatives (SOX, GLBA, NYDFS, GDPR, etc.).
  

• 
  
• Provide operational support to data producers, consumers, and data stewards.
  
• Respond to access requests, catalog issues, and usage questions.
  
• Maintain operational documentation, runbooks, and standard operating procedures.
  
• Support onboarding of new data domains following established governance patterns.
  
• Assist with training and adoption initiatives led by governance or architecture teams.
  

• 
  
• 5+ years experience supporting enterprise data platforms or governance tools and 4+ years hands?on MS Purview experience at enterprise scale.
  
• Hands?on experience administering Microsoft Purview Data Catalog.
  
• Strong understanding of metadata management, data classification, and lineage concepts.
  
• Working knowledge of Azure data services and enterprise data ecosystems.
  
• Experience managing access controls and identities using Microsoft Entra ID.
  
• Familiarity with regulated data environments and compliance requirements.
  
• Strong troubleshooting, operational support, and documentation skills.
  

• 
  
• Experience supporting Purview integrations with Synapse, Fabric, Databricks, Snowflake, or SQL Server.
  
• Exposure to financial services or other regulated industries.
  
• Experience with PowerShell, REST APIs, or basic automation for operational tasks.
  
• Prior experience supporting enterprise data governance or stewardship programs.
  

Job description

The O365/Azure Security Administrator position is a full-time salaried job based in Jamaica, New York. The O365 Administrator will provide support and management of M365 and Microsoft Azure platform. This role is responsible for implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security. In addition, Office 365/ Azure Security Administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc.

Primary Responsibilities Include:

· Develop and maintain scripts used to manage/support the Office 365 environment for multiple applications

· Manage Microsoft 365 security administration

· Perform application maintenance, e.g., system parameters, user permissions, group policies, etc.

· Provide system support and maintain uptime as defined within the IT acceptable standards

· Develop, maintain and update Microsoft 365 governance documentation

• Serve as a point of contact regarding new requests related to Microsoft applications and solutions to meet business needs

• Support and administer the operations of all Microsoft-based infrastructures as well as projects based on that infrastructure

• Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration

• Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization

Covenant Technology Partners is a US based Microsoft Partner, management and technology consulting and Managed Services firm specializing in helping our clients through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers.

The Data & Analytics / Microsoft 365 Intern is a full-time, 12-week summer internship beginning in May and is structured as a dual-track experience. The intern’s time will be intentionally divided between:

• Managed Services, supporting operational Microsoft environments
• Data & AI Consulting, contributing to data analytics and applied AI initiatives

The program is designed to provide exposure to the full solution lifecycle—from operational support to solution delivery—while developing professional consulting skills, technical fundamentals, and business acumen.

The role emphasizes professional consulting skills, technical fundamentals, documentation, and continuous learning aligned with Covenant Technology Partners’ standards.

The work location for this role is flexible, but candidates based in St. Louis or near St. Louis may be better positioned for periodic in-person engagement.

Responsibilities:

Managed Services Rotation (Operational Experience)

• Assist with ticket triage and support workflows under supervision
• Support Microsoft 365 administration and governance activities (Teams, SharePoint, OneDrive, Exchange, Entra ID)
• Update runbooks and standard operating procedures
• Observe and document SLA, escalation, and operational processes
• Contribute to process improvement initiatives

Data & AI Consulting Rotation (Solution Delivery Experience)

• Assist with data preparation, basic data modeling, and reporting tasks
• Support Power BI, automation, or analytics solution development
• Contribute to applied AI or proof-of-concept initiatives under guidance
• Develop professional documentation including solution notes, diagrams, and handoff materials

Professional Development

• Engage in structured AI and Microsoft learning (2–3 hours per week)
• Participate in mentor and manager check-ins
• Attend internal enablement sessions and practice meetings
• Deliver a final capstone presentation summarizing contributions, learning outcomes, and improvement recommendations

Qualifications:

Education, License or Certification:

• Currently pursuing a Bachelor’s or a Master’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics or related field

Experience:

• Foundational understanding of data concepts (tables, joins, relational structures)
• Exposure to SQL, reporting tools (e.g., Power BI), Microsoft 365, or Azure is a plus
• Strong written and verbal communication skills
• Demonstrated interest in both technology operations and data-driven solution delivery

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the Covenant family.

Covenant is committed to the full inclusion of all qualified individuals. As part of this commitment, Covenant will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

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• Architecture & Implementation
  
• Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
  
• Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
  
• Establish Purview reference architecture, integration patterns, and guardrails.
  
• Domain Based Governance
  
• Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
  
• Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
  
• Platform Configuration
  
• Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
  
• Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
  
• Security & Compliance
  
• Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
  
• Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
  
• Engineering & Integration
  
• Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
  
• Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
  
• Adoption & Stakeholder Management
  
• Deliver training, onboarding playbooks, and steward enablement.
  
• Lead workshops for new data domains and products.
  
• Provide executive level reporting on progress, risks, and KPIs.
  

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• 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
  
• Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
  
• Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
  
• Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
  
• Financial services or regulated industry exposure.
  
• Excellent communication, stakeholder leadership, and cross domain facilitation skills.
  

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You’ll Make a Difference

Valvoline has a rewarding opportunity as a Sr. O365 Engineer. In this role, you will beresponsible for managing and optimizing the Microsoft 365 tenant with an on-premises AD and the Microsoft O365 suite, including, but not limited to, the following: AD, Azure AD, SharePoint, Teams, OneDrive, Outlook.

This role will ensure effective and timely resolution of problems and issues, as well as provide leadership in problem solving/remediation of issues.

Typically, responsible for establishing operational plans for job area, developing and implementing new products, processes, standards, or operational plans that will have impact on the achievement of functional results. Requires communication with leadership

• Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
• Monitor service health, usage, and performance across the tenant. Implement and co-manage Microsoft Purview policies, DLP, Conditional Access, and MFA
• Manages the end-to-end systems design, capacity planning and performance management to meet systems requirements while identifying opportunities for automation, cost savings, and service quality improvement
• Design, implement, and manage the various items in the O365 platform (e.g., SharePoint Online, Teams, Power BI, Security & Compliance Center, etc.). Understand the interdependencies with other enterprise services in the O365/Azure technology stack, and licensing, features and policies
• Maintain knowledge of and apply industry best practices for the O365 platform. Assists with the evaluation and selection of existing and emerging technologies, and the options that best fit business and IT strategic needs.
• Identifies, develops, and implements continuous process improvements and best practices into all areas (e.g., process, metrics, performance, etc.) to enable accurate, efficient, and effective systems' operations and customer satisfaction
• Troubleshoot complex technical issues and perform root cause analysis for major outages and incidents, engineer permanent solutions to issues and implement solutions as required
• Develop and maintain PowerShell scripts for automation, reporting, and bulk operations. Leverage Graph API and other tools for advanced automation and integration
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion

What You’ll Need to Succeed

• Bachelor’s degree in information systems, computer science or related field, or an equivalent combination of education and experience.
• Minimum 3-5 years of experience as an O365 engineer or administrator
• Relevant technical and process certifications (ITIL, Cisco, Fortinet, Microsoft, etc.)

Microsoft Certified: Modern Desktop Administrator Associate

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Microsoft Certified: Azure Administrator Associate

Microsoft 365 Certified: Enterprise Administrator Expert

• Expert knowledge of on-premises Active Directory infrastructure management and experience as a Domain Administrator
• Familiarity with Exchange Online, Teams, SharePoint, and OneDrive administration.
• Knowledge of Microsoft 365 security and compliance features.
• Knowledge of Azure Active Directory and the Microsoft Identity Platform.
• Experience in designing and implementing identity and conditional access
• Experience with on-premises Active Directory, Azure Active Directory, and hybrid deployments.
• Implementation of advanced functions of the Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management.
• Excellent customer service skills, including verbal and written communication skills
• Excellent organizational and troubleshooting skills; ability to prioritize and manage multiple tasks and projects.
• Strong analytical and problem-solving skills
• Deep experience with public folder and PST migration complexities.
• Experience with PowerShell, LDAP, Active Directory, Azure, file transfer protocols, APIs, and troubleshooting data flows.
• Familiarity with application monitoring tools, reviewing log files, and being available on occasion for off-hours emergency support for critical applications.
• Familiarity with Cloud Access Security Broker (CASB) technology.
• PowerShell scripting expertise within Office 365, Azure AD, Teams, and SharePoint. In-depth knowledge of authorization and authentication in Microsoft hybrid environments, including Azure AD, Single Sign On (SSO), and Multi Factor Authentication (MFA)

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Base Salary: $90K-$100K. Year One Commission: $50K+. OTE $150K+ w/uncapped upside

We are looking for a high-performing Technology Sales Executive who thrives in a consultative, enterprise sales environment and wants the autonomy to build and grow meaningful client relationships.

This role is designed for a top-tier sales professional who enjoys owning the full revenue lifecycle—from identifying strategic opportunities to closing complex deals and expanding long-term client partnerships.

You will work directly with leadership and a team of Microsoft specialists to deliver high-value Microsoft Dynamics 365 and Power Platform solutions that drive real digital transformation for organizations.

This is an opportunity to join a growing, highly collaborative consulting team where strong performers have a direct impact on revenue, strategy, and long-term client success.

What Makes This Role Attractive to Top Performers

• Own the entire sales cycle – from prospecting to closing to account growth
• Uncapped earning potential tied directly to performance
• Direct access to leadership and decision-makers internally and with clients
• Strategic, solution-based selling rather than transactional product sales
• High-value enterprise deals focused on business transformation
• Ability to build and expand your own book of business

Top performers in this role build trusted advisor relationships and position themselves as strategic partners to their clients, not just vendors.

Key Responsibilities

Enterprise Sales & Business Development

• Identify and pursue new opportunities for Microsoft Dynamics 365 and Power Platform solutions
• Lead complex, consultative sales engagements with mid-market and enterprise clients
• Manage the entire sales lifecycle from discovery and solution design to negotiation and closing
• Deliver compelling presentations, solution demonstrations, and executive-level conversations
• Develop customized Statements of Work (SOWs) in collaboration with solution architects and technical SMEs
• Consistently achieve or exceed revenue and growth targets

Strategic Account Development

• Develop deep relationships with key stakeholders and decision-makers
• Serve as a trusted advisor helping clients leverage Microsoft technologies to drive operational improvements
• Identify and drive expansion opportunities within existing accounts
• Manage client expectations and ensure strong long-term partnerships

Internal Collaboration

• Partner with solution architects, consultants, and leadership to design winning proposals
• Ensure smooth transitions from sales to delivery teams
• Share market insights and client feedback to influence service offerings and strategy

What You Bring

• 3+ years of successful technology sales experience, preferably in enterprise or consultative environments
• Experience selling Microsoft Dynamics 365, CRM platforms, or Power Platform solutions
• Demonstrated ability to manage and close complex deals
• Experience developing proposals and Statements of Work (SOWs)
• Strong executive communication, presentation, and negotiation skills
• Proven ability to build long-term client relationships and expand accounts
• High level of self-motivation, accountability, and entrepreneurial mindset

Preferred Experience

• Microsoft certifications related to Dynamics 365 or Power Platform
• Background in technology consulting or professional services sales
• Experience selling business transformation or enterprise application solutions

Why Top Sales Professionals Join Our Team

• High-impact role with direct visibility to company leadership
• Entrepreneurial environment where initiative is rewarded
• Opportunity to build a long-term book of business
• Collaborative team of Microsoft solution experts
• Strong growth potential as the company expands within the Microsoft ecosystem

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

• Engineering & Administration
• Manage and configure enterprise application services across both legacy and cloud platforms.
• Lead upgrades, rollouts, patching, and migrations for a variety of applications.
• Conduct health checks, monitoring, troubleshooting, and performance tuning.
• Integrate applications with third-party platforms or in-house solutions.
• Support complex deployments and ensure high availability of services.
• Governance, Documentation & Support
• Define and maintain SOPs, administrative practices, and end-user documentation.
• Develop governance frameworks around licensing, lifecycle, and architecture.
• Provide Tier 3 escalation support and resolve complex technical issues.
• Mentor service desk teams and promote best practices in application usage and management.
• Collaboration & Cross-Team Engagement
• Coordinate with network, security, and support teams for seamless application service delivery.
• Participate in planning, migrations, upgrades, and project execution.
• Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

• Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
• Drive standardization and operational consistency across the firm’s application portfolio.
• Provide leadership and guidance within the M365 Application Governance Council.
• Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

• 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
• Proven experience in Adobe Creative Cloud deployment and productivity enablement.
• Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
• Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
• Scripting and bulk administration
• Automating service management
• Data analysis and backend reporting
• Visualizing application performance metrics
• Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
• Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
• Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
• Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
• Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
• Strong incident management, security compliance, and vulnerability remediation experience.
• Track record in defining KPIs and reporting on performance and service stability.
• Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
• B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

• Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
• Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
• Prior involvement in enterprise-level security policy enforcement and tooling compliance.
• Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
• Key Attributes for Success:
• Excellent organizational and time management skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a collaborative mindset.
• Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

• Build Real Skills: Gain hands‑on experience, practical skills, and industry knowledge through meaningful work and targeted learning opportunities.
• Work on Impactful Projects: Contribute to real projects that support business priorities and address real‑world health care challenges.
• Grow Your Network: Connect with leaders, mentors, and fellow interns through networking events and everyday collaboration.
• Learn from Mentors: Receive guidance and feedback from experienced professionals who are invested in your growth.
• Give Back: Participate in community service initiatives and be part of an organization committed to making a difference.
• Support Your Well‑Being: Experience a supportive culture with programs that promote balance and well‑being.
• Launch Your Career: Join an award‑winning, inclusive workplace and explore a future in a growing, evolving industry.

• Pursuing a degree in a relevant field such as business administration, computer science, business management or information systems preferred. Microsoft 365 certification is a plus.
• Must be in good academic standing with GPA of 3.0 or above.
• Academic Standing: [freshman, sophomore, junior, senior, graduate
• The availability to work full-time, hybrid. 37.5 hours (Monday- Friday 8:30am - 5:00pm)
• Experience or awareness of Microsoft 365, including SharePoint, Microsoft Teams, Office Suite, Copilot, Microsoft's Power Platform, Azure, or similar digital workplace technologies.
• Collaborate in a team environment; possess a sense of accountability and urgency in completing assignments in support of the team's success.
• Pursue work with energy, effort, and enthusiasm; take initiative to seek out new responsibilities; persist at tasks despite interruptions, obstacles, or setbacks.
• Effectively communicate across mediums (verbal, written, electronic, etc.); listen actively and respect others' viewpoints; adeptly utilize modern communication technology.
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

• Get experience in cloud-based digital transformation technology, with a focus on the Microsoft roadmap.
• Identify Microsoft product enhancements as they are released; understand product capabilities, positioning, deployment strategies, best practices, and potential risks.
• Proactively support the implementation of new digital transformation technology and features with promotional content development, training documentation and communications.
• Assist in demonstrations, training sessions, proof of concepts, and pilot opportunities to support coworkers in their journey to build Digital fluency.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

• Engineering & Administration
• Manage and configure enterprise application services across both legacy and cloud platforms.
• Lead upgrades, rollouts, patching, and migrations for a variety of applications.
• Conduct health checks, monitoring, troubleshooting, and performance tuning.
• Integrate applications with third-party platforms or in-house solutions.
• Support complex deployments and ensure high availability of services.
• Governance, Documentation & Support
• Define and maintain SOPs, administrative practices, and end-user documentation.
• Develop governance frameworks around licensing, lifecycle, and architecture.
• Provide Tier 3 escalation support and resolve complex technical issues.
• Mentor service desk teams and promote best practices in application usage and management.
• Collaboration & Cross-Team Engagement
• Coordinate with network, security, and support teams for seamless application service delivery.
• Participate in planning, migrations, upgrades, and project execution.
• Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

• Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
• Drive standardization and operational consistency across the firm's application portfolio.
• Provide leadership and guidance within the M365 Application Governance Council.
• Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

• 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
• Proven experience in Adobe Creative Cloud deployment and productivity enablement.
• Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
• Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
• Scripting and bulk administration
• Automating service management
• Data analysis and backend reporting
• Visualizing application performance metrics
• Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
• Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
• Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
• Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
• Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
• Strong incident management, security compliance, and vulnerability remediation experience.
• Track record in defining KPIs and reporting on performance and service stability.
• Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
• B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

• Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
• Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
• Prior involvement in enterprise-level security policy enforcement and tooling compliance.
• Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
• Key Attributes for Success:
• Excellent organizational and time management skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a collaborative mindset.
• Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Atlanta is $121,000.00 - $147,700.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.