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JOB DESCRIPTION

Position Title: Service Account Coordinator

Department: Service, Account Management

Reports To: Sr. Account Manager

Works With: Account Managers, Operations, Dispatch, Billing, Warehouse, Safety, Field Technicians, Vendors

Primary Location: Thornton Office

Typical Schedule: Monday to Friday, 7:00 AM to 4:00 PM

Travel: No routine travel required. Occasional jobsite exposure or customer walk-throughs may be needed for learning, coordination, or account support.

Direct Reports: None

About Murphy Company

Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets. We pride ourselves on our core values of employee well-being, enduring relationships, and integrity and professionalism. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions.

Position Summary

The Service Account Coordinator supports the Account Management team by coordinating customer communication, proposal preparation, and internal follow-through to keep service work organized and moving. This role helps ensure customers receive timely updates, documentation is accurate and complete, and day-to-day account activity is tracked through to completion. The position is primarily office-based in the Thornton office and works closely with internal teams, including dispatch, operations, billing, and field technicians. This is an entry-level position with strong mentor support and long-term growth opportunity for high performers as skills are mastered.

Duties and Essential Job Functions

Customer Experience and Account Coordination

• Coordinate day-to-day account activities to keep customers informed and service work progressing.
• Respond promptly and professionally to customer inquiries via phone, email, and customer portals.
• Provide clear updates, confirm next steps, and close the loop on open items.
• Serve as a communication link between customers, Account Managers, dispatch, technicians, vendors, and internal support teams.
• Track commitments, action items, and due dates to ensure follow-through and timely completion.

Proposal and Sales Support

• Assemble customer-ready proposals (service, repair, maintenance) using templates and information provided by the team.
• Review proposal packages for completeness, accuracy, and professional formatting prior to release.
• Track open proposals and support timely follow-up with customers and internal teams.
• Maintain accurate proposal and opportunity status information in CRM tools and related tracking systems.

Service Workflow and Administrative Support

• Assist with managing work orders, purchase orders, quotes, and invoicing support tasks, including tracking status and supporting documentation.
• Coordinate internal next steps with dispatch, technicians, vendors, and billing to keep work moving and expectations aligned.
• Maintain organized customer files, records, and documentation to support consistent execution and customer service.
• Identify and communicate process improvement opportunities that increase consistency, responsiveness, and efficiency.

Learning and Development

• Participate in onboarding and ongoing coaching with Account Managers and service leadership.
• Attend customer meetings and occasional site walk-throughs (as needed) to build familiarity with equipment, scope, and customer expectations.
• Build progressive capability in proposal workflow, customer communication, and coordination discipline.

Basic Qualifications (Required)

• High school diploma or GED.
• Entry-level to 2 years of experience in customer service, coordination, administrative support, or related roles (internships and relevant experience considered).
• Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort learning new tools and systems.
• Strong written and verbal communication skills, attention to detail, and follow-through.
• Ability to prioritize work, stay organized, and perform in a fast-paced, high-volume environment.

Preferred Qualifications

• Exposure to commercial HVAC, plumbing, construction, facilities, or mechanical services (not required).
• Familiarity with CRM platforms and workflow tools (Smartsheet experience is a plus).

Skills, Knowledge, Abilities, and Characteristics

• Strong organization and multitasking skills with consistent follow-through.
• Customer-first mindset and professional communication habits.
• Ability to build relationships across customers, field teams, and internal departments.
• Practical problem-solving and a continuous improvement mindset.
• Dependable, team-oriented, and adaptable when priorities shift.
• High standards for accuracy, quality, and responsiveness.

Working Conditions and Physical Requirements

• Primarily office-based role at the Thornton office.
• Occasional jobsite exposure or customer walk-throughs may be required to support learning and coordination.
• Typical office demands include sitting, standing, computer work, and phone use.
• When on a jobsite, the ability to navigate mechanical rooms and active work areas while following safety protocols.
• Occasional light lifting of office materials (files, binders, small packages).

Performance Expectations (Examples)

• Maintain timely, professional customer communication and reliably close the loop on open items.
• Keep proposal and coordination workflows organized, accurate, and on schedule.
• Maintain clean CRM documentation and status visibility for assigned activities.
• Demonstrate consistent improvement in coordination ownership, responsiveness, and accountability.

Career Path and Development

This role provides foundational experience in account coordination, customer communication, and proposal workflow within the mechanical service business. With demonstrated performance and business need, responsibilities may expand over time.

Compensation and Benefits (HR to Complete for Posting)

Pay Range: $60,000 to $75,000

Incentive/Bonus: (if applicable)

Benefits Summary: (medical, dental, vision, 401(k), PTO, paid holidays, profit sharing, wellness program)

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

About CRG

CRG is a privately held real estate development and investment firm with deep expertise in industrial, office, student housing, land, and data center assets. Since 1993, we’ve developed over 220 million square feet across 12,500 acres, representing more than $14 billion in value. The firm serves clients and investors from headquarters in Chicago and St. Louis, and regional offices in Seattle, Los Angeles, Phoenix, Philadelphia, and Atlanta. CRG manages $2.3 billion in real estate assets across institutional joint ventures and four fund vehicles with over $500 million in AUM. As part of Clayco, a nationally recognized, vertically integrated real estate and construction enterprise, CRG combines the strength and scale of an industry leader with the agility of an entrepreneurial platform.

The Role We Want You For

The Director of Construction is responsible for serving as the main point of contact overseeing the execution of ground-up student housing developments from preconstruction through closeout and stabilization handoff. The Director of Construction will run the owner/architect/contractor meetings, provide answers on behalf of ownership and keep the project team on task including pay application reviews, change order reviews, RFIs and submittals. This role oversees budgets, schedules, contracting strategy, quality, safety, and project controls across a portfolio of active projects, ensuring on-time, on-budget delivery aligned with the company’s design standards, brand, and operational requirements for student move-in.

This leader coordinates internal stakeholders (Development, Design, Finance, Asset Management, Operations/Property Management, Leasing/Marketing) and external partners (GCs, architects, engineers, consultants, municipalities, utilities) to de-risk delivery and drive predictable outcomes.

The Specifics of the Role

• Partner with Development and Design to translate underwriting assumptions into executable construction plans, budgets, and schedules.
• Lead GC/CM selection strategy (RFPs, interviews, scope leveling, bid analysis, buyout approach, qualifications).
• Develop and validate GMPs, construction schedules, logistics plans, and phasing strategies tailored to student housing turnover requirements.
• Manage constructability, value engineering, and scope alignment with brand standards and operational needs (durability, unit turns, amenity performance, life-safety, access control).
• Identify long-lead items and procurement risks early; drive early releases and supply chain strategies.
• Direct all construction activity across assigned projects, typically via third-party GCs/CMs, ensuring compliance with contract documents and company standards.
• Own project controls: schedule adherence, cost forecasting, change management, contingency governance, pay apps, and monthly reporting.
• Lead OAC cadence and executive-level project reviews; escalate risks with clear mitigation plans.
• Review and approve change orders, RFI impacts, submittals (as appropriate), and claims strategy in collaboration with Legal/Finance.
• Maintain strong field presence during critical phases (sitework, structure, enclosure, MEP rough-in, interior build, commissioning, punch, turnover).
• Establish project budgets and cost codes aligned with the company’s reporting standards; manage cash flow and forecast accuracy.
• Implement rigorous change control, ensuring scope clarity and protecting underwriting.
• Proactively manage entitlement/utility/municipal risks with Development and project teams.
• Coordinate insurance, bonding, safety compliance expectations, and risk transfer provisions.
• Enforce quality assurance processes: mockups, benchmarks, inspections, and punchlist discipline.
• Ensure all projects adhere to life-safety, accessibility, and code requirements; support commissioning and systems training.
• Champion jobsite safety culture and performance expectations with GC partners.
• Lead turnover strategy designed around student move-in deadlines (tight punch windows, phased turnover, furniture/FF&E coordination if applicable).
• Coordinate commissioning, inspections, CO/TCO, life-safety certifications, access control integration, and as-builts/O&M delivery.
• Drive closeout completion: warranty tracking, lien waivers, final accounting, and lessons learned.
• Lead, mentor, and develop Project Managers / Owners Reps (as applicable).
• Build a high-performing vendor network (GCs, MEP subs, consultants) and maintain preferred partner relationships.
• Standardize best practices, reporting templates, and construction playbooks across the portfolio.

Requirements

• Bachelor’s degree in Real Estate, Finance, Business, Design, Architecture, Engineering, or a related field
• 4–8+ years of experience in real estate development, preferably with student housing or multifamily projects
• Proven experience managing ground-up development projects exceeding $50MM+ in total cost
• Strong understanding of zoning, entitlements, construction processes, and design, development and finance
• Advanced proficiency in Excel and real estate financial modeling
• Excellent project management, communication, and negotiation skills

Some Things You Should Know

• This position is based in Chicago, IL.
• We work on creative, complex, award-winning, high-profile jobs across the United States.
• The pace is fast!

Why Join Clayco and CRG?

• Join a mission-driven, entrepreneurial team backed by Clayco’s national platform.
• Gain visibility and impact at the highest levels of leadership.
• Be a part of landmark real estate projects across the U.S.
• Work in an innovative culture that values speed, integrity, and excellence.
• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
• RE Journals: 2023 Developer of the Year.
• RE Journals: #1 Midwest Developer (2020 & 2021), Top 4 Midwest Developer (2022–2024).
• : Industrial Influencer (2021, 2022 & 2024).
• : Multifamily Influencer (2023 & 2024).
• Crain’s Chicago Business, NAIOP, , Student Housing Business, , Connect CRE, RE Journals: Award-winning leadership and rising stars across multiple disciplines.

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $110,000 - $140,000 +/- annually (not adjusted for location).

Job Description:

• Utilize Catia V5 to design & draft tooling solutions to support aircraft modification and instrumentation installation.

• Ensure all designs, data, and documentation adheres to ITAR, DOD, and program specific security requirements.

• Collaborate with flight test engineers, stress, and mechanics to create functional, safe, and reliable tooling.

• Provide on-site technical support during aircraft modification.

• Coordinate with suppliers, internal shops, & customers to ensure manufacturability and rapid turnaround of complex tooling.

• Create laser tracker support models and instructions for locating critical parts within the aircraft reference system per interface control documentation (ICD) and internal/external conformance.

• Own and manage tooling schedules, balancing multiple priorities to ensure on time delivery of design packages within the forecasted budget.

• Create a variety of tool types such as Floor Assembly Jigs, Drill Jigs, Holding Fixtures, Overhead Mechanical Equipment, Shipping Fixtures, Weld Jigs, Contour Templates, Scaffolding etc.

• Build BOM’s and coordinate with Material Logistics for the ordering of tooling raw materials and components.

• Provide estimates for the Bids & Proposals team for internal & external tooling.

• Support the Methods team with assembly build sequencing.

• Create visual work instructions to showcase how tooling aligns with project objectives.

• Create formal documents (TCM’s) to resolve technical issues or questions regarding tooling.

• Analysis of tolerances from Laser Shoot & CMM inspections.

Requirements:

• 10 years supporting major aerospace and defense programs through the design and delivery of complex assembly tooling, jigs, fixtures, and mechanical systems (preferred)

• Proficient in Catia V5 & Enovia.

• Experience with NX & Teamcenter.

• Proficient in Word, Excel, & PowerPoint.

• Proficient in GD&T driven precision design.

• Knowledge of aircraft shoring practices.

• Knowledge of traditional tooling practices.

• Knowledge of traditional & NC machining practices & processes.

• Knowledge of safe working practices.

• Knowledge of 3D Printing.

• Good written and oral communication.

Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 375 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team! We invest in our employees, with regular training, opportunities for advancement, and team events to bring everyone together.

We are seeking a creative, organized, and highly accountable Social Media Manager to elevate our brand, tell the story of our communities, and support key business priorities, including occupancy, reputation, resident engagement, and recruiting.

This role will own the day-to-day strategy and execution across RHP’s social channels, while partnering closely with onsite community teams, operations leadership, leasing, and HR to capture and promote real stories, including: community improvements, resident life, home availability, team culture, and the impact of reinvesting in our properties. The ideal candidate understands how to create content that feels authentic, drives engagement, and supports business outcomes in a decentralized, fast-moving environment.

In this position, you will:

Content Strategy & Planning

• Develop and execute a social media strategy aligned with company goals (occupancy, resident satisfaction, reputation management, recruiting, and brand awareness).
• Create monthly content calendars for corporate channels and community pages.
• Identify content opportunities around community amenities, events, resident spotlights, employee features, home listings, and reinvestment/capital improvements.
• Maintain brand consistency across all platforms and locations.

Content Creation

• Create engaging content using photos, videos, reels, stories, and short-form content.
• Film and edit content onsite (or through onsite staff submissions) including tours, event highlights, testimonials, and “day in the life” style content.
• Produce high-quality, on-brand graphics and templates for community-level use.

Community & Reputation Engagement

• Monitor and respond to DMs, comments, and messages in a professional, timely manner.
• Coordinate with operations teams to escalate resident concerns or urgent issues appropriately.
• Support reputation initiatives by encouraging reviews and highlighting positive resident experiences.
• Help guide community teams on best practices for customer-friendly online engagement.

Paid Social & Campaign Support

• Assist in launching and managing paid social campaigns for leasing, home sales, and job recruitment.
• Coordinate with leasing teams to create promotional content for available homes, move-in specials, and seasonal campaigns.
• Support lead-focused funnel initiatives when needed (clicks, forms, calls).
• Track performance and adjust campaigns to improve engagement and results.

Collaboration & Internal Communication

• Build strong relationships with Community Managers to source content, promote events, highlight improvements, and capture success stories.
• Partner with Human Resources on recruiting campaigns and employer-brand content that reflects RHP culture.
• Work with marketing and leadership teams to align messaging with company priorities, announcements, and milestones.
• Provide simple content capture guidance for onsite teams (what to shoot, how to submit, what works best).

Analytics & Reporting

• Track and report key metrics (reach, engagement, clicks, lead volume, sentiment).
• Provide monthly reporting with insights, trends, and recommendations.
• Monitor competitor activity and emerging social trends relevant to housing, property management, and recruiting.
• Use performance data to refine and optimize content strategy.
• Perform other duties as assigned.

Job Requirements:

• Bachelor’s Degree in Marketing or related field, or satisfactory combination of formal education and relevant work experience, required.
• 2+ years of social media management experience (multi-location or multi-brand experience strongly preferred).
• Experience managing platforms such as Facebook (corporate + community pages), Instagram, TikTok, LinkedIn (corporate brand + recruiting), YouTube Shorts (preferred), and Google Business Profiles (as needed for reputation support).
• Demonstrated ability to create engaging content (video + photo + editing).
• Experience with social scheduling and analytics tools.
• Strong writing and storytelling ability with a consistent brand voice and attention to detail.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Comfortable collaborating with onsite teams and capturing content in real community settings.
• Graphic design and video editing skills using Canva, Adobe Suite, CapCut, etc., preferred.
• Experience running paid social campaigns and optimizing for leads/results, preferred.
• Basic knowledge of SEO, Google Business Profiles, and online reputation management, preferred.
• Bilingual in English and Spanish, preferred.

We are Proud to Provide the following:

• Access to benefits including medical, dental, and vision insurance
• Short-term and long-term disability
• Life insurance
• Generous Paid Time Off and holidays
• Flexible spending account
• 401k with company match

SUMMARY OF POSITION:

The Engineering & Programming Technician works independently throughout the manufacturing plant to analyze, modify, and build control systems to improve safety, quality, delivery, and productivity of equipment and facility systems. Additionally, this individual may be called upon to assist in troubleshooting machine issues, to implement safety, quality, and productivity projects, and to introduce new products and processes. This individual will be responsible for identifying and implementing opportunities that are machine and process related that can be improved through the use of technology. They will need to coach and mentor others within the manufacturing plant in their areas of expertise. This position works with other technicians, tool room personnel, planners/schedulers, engineers, department managers, and operators during the analysis, build, and implementation phases of various projects. This individual will also work with the MES systems group to ensure that Pella control systems standards are applied and maintained.

PELLA CORPORATION REQUIREMENTS:

· Pass drug screen

· Pass pre-work vision screen

· Pass pre-employment tests

· Pass pre-work ability screen

ENVIRONMENT:

· Noise level requires hearing protection in designated areas

· Seasonal high temperatures and humidity

· Work in a team environment with the ability to communicate in a concise, polite and respectful manner

ESSENTIAL RESPONSIBILITIES:

§ Flexibility of work hours including mandatory OT when business needs requires.

§ Ability to safely work with and around moving equipment

§ Ability to communicate in a concise, polite and respectful manner with team members.

§ Regular / dependable attendance consistent with attendance guidelines is required.

§ Must comply with safety, quality, and production requirements and procedures.

§ Must maintain good housekeeping.

§ Design and implement controls for new and existing machines or processes using a variety of hardware components which include PLC’s, HMI’s, CNC’s, PC’s, motion controllers and standard industrial controls.

§ Ability to assist with the building of machines, tools, fixtures, jigs, and templates, as well as the project management of all of these.

§ Extensive knowledge of Programmable Logic Controllers (PLCs) and computers are required.

§ Must independently write, analyze, and modify PLC programs.

§ Ability to assist in maintaining all models and series of PLCs currently in use.

§ Maintain backup copies of PLC programs used in production and facility related equipment.

§ Develops electrical estimates for time, cost, and quality for projects.

§ Must have ability to work with data downloads.

§ Ability to establish and maintain machine settings for data downloads and collaborate with IT to set up or modify settings for data downloads.

§ Ability to troubleshoot and assist maintenance efforts when needed.

§ Ability to perform PM inspections on equipment.

§ Ability to obtain the appropriate PIV license.

§ Ability to work on ladders and vertical lifts when required.

ADDITIONAL RESPONSIBILITIES:

§ Other duties may be assigned.

§ Manage project related to improving equipment and facility using technology

§ Provide training to others on areas of expertise

EDUCATION AND EXPERIENCE:

§ Recommended that this individual has completed or is enrolled and seeking a 2 or 4 year degree in a related field of expertise.

§ Manufacturing-related experience is preferred.

§ Job specific experience is preferred.

§ Maintenance progression completion preferred.

SKILLS AND TALENTS: (*skills are required prior to entry into the position)

§ Decision making / problem solving in a manufacturing environment with minimal supervision.*

§ Ability to suggest process improvements and resolve problems.*

§ Must be self motivated, technically minded, and have good hands-on-ability.*

§ Excellent communication skills and the cognitive ability to learn the safety, quality, and productivity standards.

§ Ability to provide training to improve and maintain the programming knowledge of technical employees.

§ Organizational skills and time management skills to manage projects.

§ Knowledge of computer software such as AutoCAD, CMMS, and Microsoft Office required.

§ Ability to diagnosis and repair electrical, mechanical, pneumatic, and hydraulic problems.

§ Ability to work with sawdust system, compressed air, oxidizers, steam boiler, and electrical distribution systems.

§ Flexibility to travel.*

FACTORY SKILLS CLASSES PREFERRED

§ Industrial Math

§ Measurement Technology

§ Algebra/Trigonometry

§ Product Terminology

MAINTENANCE TRAINING PREFERRED

§ Basic Electricity

§ Motor Control I & II

§ Class B Electrician

§ Beginning Programmable Controllers

§ Pneumatics/Hydraulics

§ Advanced PLC

§ Maintenance Blueprint Reading

§ AutoCAD

PHYSICAL REQUIREMENTS:

· Lift up to 100 lbs. at waist level and up to 70 lbs. at shoulder level up to an occasional basis when moving products

· Push or pull with up to 100 lbs. of force up to an occasional basis when moving products

· Generate up to 90 lbs. of grip strength up to an occasional basis with each hand while handling products

· Generate up to 15 lbs. of pinch strength up to an occasional basis with each hand while handling products

· Display average coordination with both hands up to a continuous basis while performing job tasks

· Perform elevated work up to an occasional basis when handling products

· Stoop, kneel or squat up to an occasional basis when handling products

· Reach forward and to the side up to a frequent basis when handling products

· Stand up to a continuous basis and walk up to a frequent basis during the course of each shift

· Able to perform repetitive tasks up to 12 hours per day

Your role

Mission

The Logistics Manager at the customer center is responsible for coordinating supply chain activities to drive customer satisfaction and contribute to sustainable profitable growth within the organization. The mission is to design, implement, and optimize logistics processes, with a focus on improving delivery date transparency, managing inventory and returns, mitigating risks, and supporting order entry teams to achieve world-class logistics operations for Atlas Copco Compressors LLC.

Roles and Responsibilities

The Logistics Manager coordinates supply chain activities to enhance customer satisfaction and support sustainable profitable growth. This position collaborates with customers, other customer center functions, Regional Operations Managers, the Atlas Copco North American Service Center (NASC), the ACT! team (managing the SAP template), Distribution Centers, Production Companies, and Divisional HQ to achieve common local and global objectives, ensuring efficient, transparent, and resilient logistics processes.

Logistics

• Collaborate with Regional Operations Managers to oversee warehouse processes across four regional warehouses, including designing processes for expediting unused parts returns, conducting data analysis for optimal inventory levels, and inventory reduction initiatives.
• Oversee the process of updating the ERP system with accurate data to improve delivery date forecasts for customers and the sales team, accounting for variables such as transport times, shipping lanes, and port issues, in collaboration with the ACT! team.
• Coordinate with the NASC for transportation operations (managing 90% of inbound and outbound shipments) and liaise with their trade compliance team to ensure regulatory compliance.
• Manage order management functions, including supporting all order entry teams (those reporting to business line managers and the order desk reporting directly to the Logistics Manager, which handles the majority of orders), to ensure timely and accurate customer deliveries.
• Oversee logistics operations for regional branches and service contracts, ensuring consistency and efficiency.
• Develop and monitor key performance indicators (KPIs) such as inventory turnover, on-time delivery, return processing efficiency, and forecast accuracy; mitigate supply chain risks (e.g., port disruptions or supplier delays) through contingency planning and stakeholder collaboration.
• Support ad-hoc projects from management team like new sales process idea etc

General

• Lead and manage logistics team members, providing direction, coaching, and performance evaluations.
• Ensure transparency in end-to-end logistics processes to maintain an optimal and transparent cost allocation structure.
• Strictly comply with:
• Code of Conduct
• Sustainability Responsibility (Environmental) - Logistics is responsible to maintain a healthy environment by reducing CO² emissions and packaging waste.
• Approval flow (Prokura).

Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of customers.

Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

Perform other duties as assigned.

To succeed, you will need

Qualifications

Supervisory Responsibility

Yes

Experience

Minimum five (5) years of experience in logistics, preferably in a large, global organization, with experience in process design, inventory optimization, delivery forecasting, risk management and stakeholder coordination.

Education

4-year degree in supply chain management, logistics, business, or a related field, or an equivalent combination of education & experience.

Skills

• Strong knowledge of logistics and supply chain processes, including inventory management, process optimization, delivery forecasting, and risk mitigation.
• Proficiency in data analysis to support inventory reduction, process improvement, and accurate delivery forecasting.
• Advanced knowledge of MS Office 365 and ERP systems (e.g., SAP), with experience updating system data for logistics planning.
• Excellent communication skills, both verbal and written, with a proven ability to build relationships with regional and external stakeholders, including the ACT! team.
• Ability to work independently with a high level of initiative, commitment, and perseverance.
• Strong team orientation and focus on collaboration and team building.

Travel

Up to 10% local travel.

In return, we offer

Flexible benefits plan including medical, dental, and vision.

Generous 401 (k) retirement plan match in addition to an automatic contribution.

Competitive paid time off and sick time.

Life & Disability insurance.

Paid training

Excellent paternal, adoption, and maternal leave.

Equipped with a company vehicle, laptop, cell phone and uniform.

Salary based on knowledge, skills, and experience. $124K-155K Salary has been geographically adjusted based on cost-of-living factors.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Rock Hill office

Contact information

Talent Acquisition Team: Joseph Coleman

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.

Our Financial Services Client is seeking a Junior Copywriter to join their growing team.

Writer

W2 Contract through EOY, Possible Extension/Conversion

Hybrid in Malvern, PA, Scottsdale, AZ, or Charlotte, NC

Overview

The team is hiring two writers who will support retirement and investment plan participant communications. These roles focus on creating and maintaining clear, action‑oriented content that helps individuals understand their retirement and investment plans and take appropriate next steps. The work involves a mix of original writing and structured, templated updates. Writers must be comfortable shifting between creative development and standardized communication tasks.

Key Responsibilities

Writers will create and maintain short‑form participant communications across multiple channels, including:

• Letters to plan participants
• Email campaigns
• Website and microsite content
• Consumer Educational materials
• Consumer calls to action
• Messaging updates and content maintenance

Some assignments will require developing messaging from scratch; others will involve transforming business partner inputs into clear, participant‑friendly communications.

Work Environment & Volume

This team manages a high volume of content production, and writers should expect to:

• Manage approximately 10–12 short form deliverables per day
• Complete multiple rounds of revisions as content moves through internal review
• Focus primarily on short‑form, action‑driven communications rather than long‑form editorial work

Ideal Candidate Profile

Strong candidates will demonstrate:

• Experience writing for financial services, banking, or retirement‑related topics
• Ability to create clear, persuasive short‑form messaging
• Comfort working in fast‑paced, deadline‑driven environments
• Strong collaboration and stakeholder‑management skills
• Ability to interpret and clarify ambiguous briefs

Preferred (nice to have):

• Familiarity with AI tools (e.g., Copilot)
• Experience with Workfront or similar project‑management platforms
• Retirement, Banking, Financial Services, or Investment industry knowledge
• ASPPA certification

Writers must translate financial concepts into clear, accessible language for a general audience, with a strong focus on accuracy, clarity, and user action.

SERVICE DESK ENGINEER (WA/OR/ID)

CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY

Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.

We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.

You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.

Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.

Duties/Responsibilities

• Build and maintain a deep technical understanding of technologies, including routing, switching, wireless, edge, and web application firewalls, servers, storage, backup systems and software systems
• Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
• Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
• Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
• Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
• Other work-related duties as assigned

Qualifications/Requirements

• 1-3 years of equivalent technology experience
• Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
• Networking (Cisco, Aruba, Juniper)
• Wireshark/tcpdump comfort and ability to isolate “network vs app vs ISP.”
• Hands-on experience supporting solutions from some of the listed vendors above
• Create and maintains network diagrams, runbooks, configs, “known issues,” and standardized deployment templates
• Experience planning and executing network changes with rollback plans, maintenance windows, and stakeholder communications
• Run short client calls, summarize issues plainly, and provide “what happened / what we did / what’s next” updates
• Demonstrate ability to deliver consistent outcomes across multiple customer environments by following standardized processes, documenting thoroughly, and communicating proactively
• Strong interpersonal, written, and oral communication skills
• Strong analytical and problem-solving skills
• Strong customer service orientation
• Candidate must be able to conduct research into issues and problems
• Candidate must be able to present ideas in user-friendly language
• Candidate must be highly self-motivated and self-sufficient
• Candidate must be able to effectively prioritize tasks in a high-pressure environment
• Candidate would either need to have a valid Driver’s license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.

Compensation/Benefits

Compensation DOE

RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.

Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.

About Delta:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

About the role:

Ensure accuracy, compliance, and efficiency across supply chain financial and logistics

operations. Responsible for validating invoices, maintaining shipment records, and executing

compliance-related postings in SAP. Provide reporting and analysis to support management

decisions, strengthen internal controls, and drive process improvements. Collaborate across

teams and with external partners to resolve discrepancies and maintain audit readiness.

Key responsibilities:

• Validate and process vendor and freight invoices; ensure accuracy of cost allocations for freight, duty, and customs in SAP.
• Create and maintain shipment records for both import and local logistics.
• Monitor and resolve data discrepancies, coordinate with brokers, forwarders, and vendors to ensure timely resolution.
• Prepare and submit duty-related postings; track compliance payments and maintain audit-ready documentation.
• Investigate discrepancies or duplicate entries, coordinate with brokers, forwarders, and internal teams to resolve issues.
• Analyze workflow bottlenecks and recommend process improvements to increase data accuracy and operational efficiency.
• Generate weekly and monthly reports on freight and duty spend; support month-end accruals and reconciliations.
• Improve processes and reporting templates; document SOPs and checklists to increase efficiency and accuracy.
• Performance Analysis: Analyze large datasets of freight spend, carrier performance, and shipment lifecycle data to identify trends, forecast future costs, and model transportation network optimization scenarios.

Minimum Qualifications:

Education: Bachelor's degree student

Technical Skills: Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and experience using an enterprise system (ERP/TMS) for transaction processing.

Communication: Exceptional written and verbal communication skills with a proven ability to lead communication and issue resolution with external partners and global teams.

Preferred Qualifications:

Compliance Knowledge: Practical working knowledge of US and international import/export regulations (e.g., Incoterms, HTS classification, Customs procedures).

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

•          QA processes are rigorous, and delivery passes internal and client validation with high confidence.