Clientelism Jobs in Usa

Company Overview

After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60’s florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.

Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.

Put that extra pep in your step, JOIN THE FLOCK!

Position Summary:

Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing.

The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals.

Responsibilities

• Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation

• Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices

• Assist with customer outreach efforts and support initiatives to drive foot traffic to the store

• Maintain strong product knowledge to support sales associates and enhance the customer experience

• Assist with visual merchandising and help conceptualize and execute store window displays

• Provide input on store orders by sharing observations of customer behavior and local sales trends

• Support inventory management, including organizing back stock and restocking the sales floor as needed

• Assist the Store Manager with interviewing, training, and supporting sales staff development

• Provide guidance to sales associates on brand awareness and service techniques

• Support the Store Manager in establishing and maintaining positive community relationships

• Partner with the Store Manager to plan and execute in-store events

• Model professionalism, integrity, and brand values in all interactions

• Assist in executing plans and procedures to ensure smooth store operations

• Uphold and support company standards, policies, and procedures

Qualifications

• 3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience

•Demonstrated ability to drive sales while delivering excellent customer service • Excellent interpersonal skills with ability to develop strong relationships

• Ability to be accountable and take ownership of actions in achieving goals

• Strong team building and leadership skills

• Excellent verbal and written communication skills

• Thorough knowledge of retail store operations

• Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed

• Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed

• Ability to work a flexible schedule including days, evenings, weekends, and holidays

Compensation

At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

Equal Employment Opportunity Statement

Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

Disability Accommodation

We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

Employment Eligibility

Pink Chicken participates in the U.S. Department of Homeland Security’s E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.

Brent Miller Jewelers is seeking an experienced Sales Manager to lead the sales team in delivering an elevated, client-centric experience that reflects the Brent Miller standard. Reporting to the Store Director, this role is responsible for driving sales performance, fostering a culture of service excellence, and supporting talent development. The ideal candidate is a confident leader with a strong background in sales and leadership, a passion for luxury service, and a talent for developing high-performing teams.

SALES LEADERSHIP

• Develop and execute strategic initiatives that deliver store and category specific sales targets.
• Lead, motivate, and coach the sales team to consistently achieve individual sales goals.
• Actively lead by example on the sales floor to develop and support all client relationships. 
• Demonstrate a strong sense of business acumen and assess local market opportunities to implement a proactive and effective sales strategy.

CLIENT EXPERIENCE & STORE OPERATIONS

• Champion a luxury client experience across all aspects of the business including sales, service, and operations.
• Maintain a strong presence on the sales floor to model and coach to the Brent Miller selling behaviors.
• Utilize store amenities and hospitality to create a unique shopping experience.
• Oversee tasks including scheduling, payroll, and visual merchandising.

TEAM DEVELOPMENT & TALENT MANAGEMENT

• Attract and retain top talent to support a high-performance culture.
• Conduct ongoing coaching, training, and performance evaluations.
• Lead the performance management process through quarterly and annual reviews.
• Implement development plans for individual team members.
• Responsible for creating a positive and inclusive work environment for all team members.

CLIENT DEVELOPMENT

• Lead clienteling strategies and track sales pipelines to ensure sustained growth.
• Drive client development activities among individual team members to cultivate new and existing clients.
• Manage outreach strategies, client follow-up, and appointment preparation.

SKILLS

• Relationship building and people leadership                                  
• Sales strategy and execution           
• Coaching and performance management
• Strategic planning and project management
• Strong attention to detail and organization
• Excellent communication (written, verbal, presentation & facilitation)
• Scheduling / Time management
• Conflict resolution

EXPERIENCE 

• Minimum of 3 years of luxury retail or hospitality sales management 
• Proven record in team leadership and exceeding sales targets
• Experience with coaching and employee development plans
• GIA training or prior jewelry/watch knowledge 

WHY BRENT MILLER

We’re more than a jewelry store.  We’re a legacy built on relationships, craftsmanship, and excellence.  When you join our team, you become part of a supportive, driven, and creative culture where your ideas are valued and your contributions make an impact.

We offer:

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan with employer contributions after one year of service
• Opportunities for professional growth
• Relocation assistance will be considered on a case-by-case scenario

Retail Regional Manager (Florida, DC & Texas) – CONFIDENTIAL

Employment Type: Full-Time Location: Florida or Washington, DC (frequent travel across Florida, DC & Texas) Compensation: $165,000.00 annual base salary

Position Overview

The Retail Regional Manager is responsible for leading store operations across Florida, DC, and Texas to maximize sales, profitability, and customer satisfaction. This role focuses on developing high-performing Store Managers, elevating the client experience, and driving growth through exceptional service and operational excellence. The ideal candidate brings a strong background in luxury or premium retail, multi-unit leadership, and is comfortable traveling extensively across the region.

Key Responsibilities

• Lead regional initiatives including new store openings, remodels, closures, systems rollouts, and organizational changes.
• Monitor retail market trends, customer behaviors, and competitive activity; propose and implement business improvements as needed.
• Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines across all locations.
• Oversee daily retail operations and execute plans to maximize sales and profitability across the region.
• Achieve regional targets related to net sales, budget, costs, stock management, and staffing.
• Identify underperforming locations and implement focused action plans to improve sales, service, and operational efficiency.
• Own all aspects of store performance including sales, business planning, product presentation, visual merchandising, inventory control, client service, POS operations, in-store marketing, and team motivation.
• Develop store and individual capabilities in retail operations, including POS systems and reporting.
• Set clear, measurable KPIs and objectives for store teams and ensure regular performance review against targets.
• Review and approve store schedules to align staffing with business needs.
• Ensure timely and accurate completion of weekly reporting; for concessions, monitor reconciliation reports to track performance.
• Drive clienteling and CRM as a core focus in each store, increasing opt-in, conversion, and customer retention.
• Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture across the region.
• Conduct annual performance reviews for Store Managers and support development plans.
• Interview, hire, onboard, and train new employees in partnership with HR and key stakeholders.
• Ensure compliance with company policies, labor laws, safety standards, and loss prevention procedures across all locations.
• Partner with HR to address employee relations issues, performance management, coaching, corrective action, and retention strategies.
• Oversee adherence to e-learning and training programs.
• Gather competitor intelligence and share insights as requested.
• Plan and execute an effective travel schedule in collaboration with leadership.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

• BA degree in Business or related field, or equivalent combination of education and experience.
• 5+ years of luxury or premium retail experience managing multiple stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading teams of 6+ employees, with proven success in coaching, development, and communication.
• 3+ years in a customer service–oriented environment.
• Experience in a multi-unit environment with strong understanding of retail or hospitality operations and financial reporting.
• Experience working with department store concessions and/or multi-channel retail formats preferred.
• Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail setting.
• Ability to work full-time with flexibility for early mornings, evenings, weekends, and holidays, regularly exceeding 40 hours per week.
• Experience in coaching, employee engagement, leadership development, and soft-skills training.
• Ability to lead through change and ambiguity, influencing senior store leaders and cross-functional partners.
• Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms.

Skills & Competencies

• Strong passion for luxury clients, product, and elevated service.
• Collaborative mindset and ability to work effectively across teams and functions.
• Client-first mentality with a focus on long-term customer relationships.
• Proven sales ability with a strong track record of achieving KPIs and sales targets.
• Strong business acumen and data interpretation skills.
• High integrity with the ability to lead by example.
• Extensive knowledge of retail operations and processes.
• Ability to resolve escalated issues and collaborate effectively when needed.
• Executive presence with excellent verbal and written communication skills across all levels of the organization.
• Flexibility to travel frequently and adapt to changing business priorities across multiple markets.

Physical & Working Conditions

• Sedentary work with occasional lifting up to 10 pounds; frequent sitting with occasional standing and walking.
• Travel required approximately 70% of the time across Florida, DC, and Texas.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Palm Beach Gardens team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $20.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Cabazon team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $21.00 - $25.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

About TraxNYC

TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations.

The Role

We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for.

This role is ideal for someone who is:

• Career-focused, not clock-focused.
• Solution-oriented, not excuse-oriented.
• Comfortable in a fast-moving luxury environment, directly supporting management and improving systems daily.

You’ll be trained directly by senior leadership and play a hands-on role in optimizing communication, tracking orders, managing escalations, and ensuring smooth coordination across departments.

Key Responsibilities

• Handle all client communications (calls, emails, reviews) with precision, calm, and clarity.
• Support high-end sales clients with order updates, logistics, and after-sales service.
• Collaborate directly with the Sales Manager and team leads to strengthen processes.
• Track and follow up on production and repair timelines with accuracy and urgency.
• Identify recurring client issues and propose operational improvements.
• Assist with CRM management, documentation, and cross-department coordination.
• Contribute ideas and help build better systems — not just follow them.

What We’re Looking For

• 1+ years of jewelry or luxury industry experience (required for top consideration).
• Strong communication and written skills, with a professional, composed presence.
• Highly organized and adaptable — able to pivot quickly and manage multiple tasks.
• Team player mindset with the humility to learn and the confidence to lead when needed.
• Tech literate — able to learn CRM systems, Google Workspace, and .
• Authorized to work in the U.S.

Compensation & Growth

• $20–$25/hr depending on experience and contribution.
• Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews.
• Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles.
• Direct mentorship from company leadership and exposure to the business end of luxury jewelry.

This Role Is Not For You If:

• You’re looking to “just answer calls.”
• You avoid accountability or shy away from fast-paced environments.
• You prefer routine over growth.

Apply If You:

• Take pride in your communication, presentation, and follow-through.
• Want to build a career in the jewelry or luxury service industry.
• Thrive on structure, leadership, and being part of a winning team.

TraxNYC

New York, NY 10036

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Ability to Commute:

• New York, NY 10036 (Required)

Work Location: In person

job description

Join our team today at ivy & leo ( Mount Pleasant, SC), We are looking for those who are dedicated to a styling and social experience that inspires women to express their individuality. Part Time hours are typically 15-25 hours per week.

POSITION OBJECTIVE:

The Part Time Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

RESPONSIBILITIES:

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, some weekends.

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements.

Benefits:

Above average Retail Pay

Discount on all clothing & accessories.

The key holder is a leadership position that is responsible for ensuring that customer service and store standards meet company expectations. All key holders will perform opening and closing managerial procedures and will serve as the manager on duty in lieu of a manager in the store. All key holders are expected to possess leadership and managerial qualities, and to have mastered associate-level expectations for sales floor, clienteling, and operations. Key holders report to the Assistant Manager and the Store & Local Brand Manager.

Key Holder duties include (but are not limited to):

• Setting an example of enthusiasm, knowledge, and understanding of the PAIGE brand image and product.
• Ensuring the implementation of plans for meeting and exceeding sales targets, as communicated by store management.
• Reinforcing the expectation of superior customer service as the top priority for all employees.
• Maintaining a professional environment that is motivated, positive, friendly, helpful, and productive.
• Delegating responsibilities and holding employees accountable for meeting productivity expectations.
• Ensuring all requirements necessary to open and close the store are performed accurately each day.
• Being accountable for the store’s appearance, standards, and adherence to HQ visuals direction.
• Obtaining a comprehensive knowledge of the POS system, and having the ability to handle transactions in the event of an iPad, internet, and or debit/credit card reader malfunction.
• Maintaining a replenished and fully-stock sales floor.
• Participating in scheduled inventory tasks, including store wide physical inventory counts.

Required Qualifications:

• 1 year of experience in a retail setting
• Open availability on weekends
• The availability to work at least 30 hours a week
• The availability to work up to 5 shifts per week
• The ability to work during the Vacation Blackout Policy dates
• The ability to engage and motivate teams, and to work collaboratively with colleagues
• The ability to manage multiple operational business functions

Employee Perks:

• Progressive Sales Commission Pay
• Clothing Allowances
• Employee Discounts (Stores & Partnered Companies)
• Paid Parental Leave
• Company 401(k) Match

About the Company:

PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.

From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.

Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.

As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

ABOUT US

Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.

YOUR IMPACT

Business Leader

• Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Develops store strategies to optimize profitability.
• Motivates team to achieve sales goals.
• Ensures team demonstrates expert product knowledge to clients.
• Addresses and resolves customer concerns according to company philosophy and standards.
• Upholds luxury clienteling standards to provide the best customer experience.

People Leader

• Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment.
• Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent.
• Observes and coaches in the moment.
• Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
• Continuously trains team on sales techniques, product knowledge and store operations.
• Ensures team is well-trained in the brand’s WE SELL SUN selling ceremony to effectively incorporate insights in every sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Enforces employee policies and procedures, including dress code, attendance and punctuality.
• Manages scheduling, timekeeping and payroll.
• Demonstrates effective communication with customers, coworkers and associates.
• Leads by example and positively influences others.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operational Excellence Leader

• Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
• Ensures adherence to all operational policies and procedures.
• Executes merchandising standards and quickly resolves any store maintenance issues.
• Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
• Understands organizational objectives and makes decisions that align with company priorities and values.
• Maintains store safety standards.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Customer-focused
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality(go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders– occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

The compensation for this position ranges from $32-$34 per hour in addition to a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.