Client Success Associate Entry Level Remote Jobs in Usa

Risk & Regulatory Consulting

Administrative Assistant

Farmington, CT

Position Description

The Administrative Assistant provides critical administrative and operational support to a team of professionals spread across the country. This role enables team members to focus on delivering high-quality client work by ensuring seamless coordination, efficient processes, and consistent communication. The ideal candidate is highly organized, adaptable, and comfortable supporting a virtual team with diverse needs, fast-moving priorities, and client-driven timelines.

Responsibilities

• Provide elevated administrative support to RRC team members and engagement leaders across multiple regions to include: meeting coordination, document preparation, presentations, calendar management, travel management, review and process expense reports, order office supplies, register team members for annual professional seminars, etc.
• Coordinate complex calendars across time zones, schedule virtual and in-person meetings, and prepare materials for client-facing and internal engagements
• Serve as a dependable point of contact for inquiries, demonstrating professionalism, responsiveness, and sound judgment
• Support engagement operations by organizing documentation, tracking deliverables, monitoring deadlines, and assisting with cross-functional alignment
• Learn and adopt new technologies, systems, and processes to support operational efficiency and evolving consulting needs; e.g., assist with ad hoc reporting for management and aid in the preparation of materials for conferences and new hire orientation
• Assist with virtual onboarding, internal communications, and team initiatives that strengthen collaboration across a distributed workforce
• Assist with updates to the firm’s client and mailing lists by ensuring necessary changes are incorporated
• Maintain organized digital filing systems in accordance with firm standards, compliance requirements, and engagement protocols
• Prepare and/or proofread reports, presentations, proposals, and other client-ready documents with accuracy and attention to detail
• Identify opportunities to streamline administrative processes, enhance consultant productivity, and improve the overall engagement experience
• Process accounts payable through Central Accounts Payable
• Collaborate with other Firm Client Service functions, such as Human Resources, IT, and Marketing, for example
• Serve as a back-up to other administrative/office services functions, as needed
• Serve as a go-to for team member on technical, non-technical, and procedural questions
• Be knowledgeable on general office policies and procedures
• Perform other related administrative tasks (includes, but is not limited to, these types of examples: photocopying, mailing, sorting mail, scheduling conference rooms, shredding, etc.)
• Perform any other duties, as assigned

Qualifications

• Prior administrative experience in a professional services environment
• Associate degree or relevant
• 5+ years relevant administrative support experience
• Proficiency with Microsoft 365 (i.e., Word, Excel, PowerPoint, Outlook, etc.), collaboration platforms (e.g., SharePoint, OneDrive), and virtual communication tools
• Calendar management experience
• Effective organization and time management skills
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to take direction, follow procedures, and ask appropriate questions
• Complete tasks independently as well as work collaboratively with teams
• High level of professionalism, discretion, and reliability
• Ability to manage multiple tasks and shift priorities as necessary to meet deadlines
• Flexible demeanor, proactive thinker, positive attitude, maintains confidentiality
• Ability to handle stress while operating with a sense of urgency and with good judgment
• Change management and problem-solving skills
• Ability to work effectively with individuals who have diverse communication styles, schedules, and client responsibilities

Competencies

• Client Service Orientation: Supports consulting teams in delivering a consistent, high-quality client experience
• Professionalism: Maintains a polished, dependable presence in all interactions; possesses strong written and verbal communication skills, with the ability to produce polished, client-ready materials with accuracy, as well as proper spelling, punctuation, and grammar
• Adaptability: Responds effectively to shifting priorities, time-sensitive requests, and virtual collaboration needs
• Interpersonal Effectiveness: Builds strong working relationships and communicates with clarity and tact across remote settings; highly motivated and results oriented, self-starter, strong initiative, eager to learn, and able to work independently while maintaining a team player focus
• Technical Agility: Learns new tools quickly and assists others in adopting them
• Business Acumen: Understands consulting workflows, engagement dynamics, and how administrative support contributes to client outcomes
• Resourcefulness: Anticipates needs, solves problems proactively, and maintains composure in a fast-paced, virtual environment

Risk & Regulatory Consulting, LLC (RRC), an affiliate of RSM, is a national, leading professional services firm dedicated to providing exceptional regulatory services to clients. RRC offers services in the following regulatory areas: financial examinations, market conduct examinations, insolvency and receiverships, actuarial services and valuations, investment analysis, reinsurance expertise, market analysis and compliance, and special projects. RRC is a results-oriented firm committed to success that builds long-term relationships with its clients. RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 8 or send us an email at

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 40,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

The Associate is responsible for completing in-store pet food and non-food customer interactions with shoppers and their pets. The Associate acquires and maintains a high level of knowledge of products represented. The Associate intercepts consumers and educates, advises, and sells pet products in a professional manner. May also include merchandising and stocking of products as needed. Maintains an overall professional appearance consistent with the requirements of the job.

Availability shift times for Friday 5pm-9pm / Sat. & Sun 12-4pm

Reliable transportation to travel to store locations:

• PETCO 806 W PARADISE DR WEST BEND WI 530958565 SUN 10-2PM
• MILLS FLEET FARM WEST WEND 1637 W Washington St WEST BEND WI 53095-2308 FRI 5-9PM
• MILLS FLEET FARM GERMANTOWN N96 W182000 County Line Road Germantown WI 53022 SAT 10-2PM

Weekly pay / Benefits / Paid Training

Hrs. per week: 11-15

To perform this job successfully, an individual must be able to regularly interact with animals and pet parents. Must be pet friendly! Stand up to 4 hours at a time. The associate must present a neat, clean, and appropriately groomed appearance. Ability to pass a background check. Computer savvy to complete online after hire paperwork & online training. Reliable transportation / Must live within a 20 mile radius of hiring location. Must be able to do Montage Video Interview.

Why is this position for you? Permanent part time (Looking for supplemental income? This is it!) Primarily weekends (Shifts are approximately 4 hours in length and typically Friday-Sunday) Company-paid training (Ideal for entry-level or those looking to obtain new skills.) Weekly pay every Friday with direct deposit setup.

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

The Event Specialist is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells products in a professional manner. Maintains an overall professional appearance consistent with the requirements of the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Physical Demands: The associate will be regularly required to: Stand up to 4 hours at a time without a break; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6' ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds); Push and pull a wheeled demonstration cart weighing up to 300 pounds fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, fryer, coffee maker, electric fryer, microwaves and hot oils; Be in contact with cleaning supplies.

Physical Appearance: Individuals must ensure a professional appearance and proper grooming is in order. The associate must present a neat, clean, and appropriately groomed appearance. Specific Retailer Dress code requirements are included in the training documents. In addition, tattoos must not be visible while the associate is engaged in their work assignments.

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

Why is this position for you?

• Permanent Part time (Looking for supplemental income? This is it!)
• Flexible schedule (You decide. Commit to events that work with YOUR schedule.)
• Company-provided training (Ideal for entry-level or those looking to obtain new skills.)
• Crossmark offers employees who work 10+ hours each week benefits such as 401K, Medical, Dental, Vision, and weekly pay!

All your information will be kept confidential according to EEO guidelines.

Job Title - Training Coordinator - Pharma Operations

Location - Easton PA

The Training Coordinator is responsible for the strategic coordination, compliance oversight, and administrative management of the employee development program within pharmaceutical operations or GMP‑regulated training. The Training Coordinator role require candidates with GMP‑regulated experience in a pharmaceutical setting. This role ensures training activities are aligned with operational demands, properly resourced, and fully compliant with company policies, OSHA standards, client requirements, and regulatory expectations. The training coordinator will maintain an audit-ready workforce ensuring employees are compliant and up to date on training records.

MUST HAVES -

• Direct experience maintaining training records in an LMS - need for accurate, audit‑ready training documentation.
• Demonstrated history of developing and delivering internal training in pharma & life sciences, as well as supporting SOP and job aid updates in regulated environments.
• Extensive experience in highly regulated FDA/GMP environments, supporting complaint management, audits, and compliance activities.
• Strong reporting skills, including trending, KPI analysis, and preparing audit‑ready materials.
• experience in warehouse‑specific training logistics, such as WMS familiarity, multi‑shift training calendars, and training around warehouse equipment certification (e.g., PIT/Forklift).
• experience with OJT verification workflows or tracking certifications/expiration dates tied to warehouse operations.
• troubleshooting classroom technology (e.g., handheld scanners or tablets used in training).

Education & Experience

• High school diploma or equivalent
• 2+ years of administrative and training coordinator experience, specifically within a background related to pharmaceutical operations or GMP‑regulated training. candidates with GMP‑regulated experience in a pharmaceutical setting.

Responsibilities:

• Develop and maintain comprehensive training schedules across all warehouse departments.
• Support facilitation of training on company policies, SOPs, safety standards, and operational systems (e.g., LMS, WMS/C3).
• Partner with warehouse leadership to ensure structured training programs are consistently executed for new hires and existing associates.

Logistics & Scheduling

• Training calendar coordination: Manage the master training calendar across 1st, 2nd, and 3rd shifts, ensuring training sessions do not disrupt peak shipping and receiving windows.
• Onboarding Logistics: Coordinate onboarding training for new associates, including safety gear (PPE) distribution, badge access, and classroom setup.
• Equipment Certification: Schedule and track practical evaluations and certifications for Powered Industrial Trucks (PIT) and other applicable equipment, ensuring only authorized personnel operate machinery.

Administrative & LMS Management

• Record Integrity: Maintain the training program within the Quality Management System and any required physical training documentation, ensuring every associate has a complete, accurate, and audit-ready training profile.
• Compliance Tracking: Proactively monitor certification and qualification expiration dates (e.g., PIT/Forklift, HazMat, Safety protocols) to prevent compliance gaps or operational disruption.
• SOP Document Control: Coordinate distribution and version control of Standard Operating Procedures (SOPs) to ensure associates are trained on current, approved processes.

Reporting & Auditing

• Audit Support: Prepare and present training documentation during internal audits, client audits, OSHA inspections, and regulatory reviews.
• Productivity Reporting: Generate reports on training completion rates and "Time to Productivity" for new hires to help Operations plan for peak seasons.
• OJT Verification: Collect, verify, and maintain On-the-Job Training (OJT) documentation to confirm hands-on competency validation by authorized supervisors.

Technical Skills:

• Advanced proficiency in Microsoft Office (Excel is critical for tracking metrics). Experience with Quality Management Systems and/or Warehouse Management Systems is a plus.
• Organization: Exceptional organizational skills with a "zero-error" approach to data entry, understanding that a missing record can lead to a regulatory finding.
• Communication: Ability to communicate clearly within a diverse workforce, from entry-level associates to senior facility management.
• Experience with "Train-the-Trainer" models in a manual labor setting.
• Ability to troubleshoot basic classroom technology (tablets, hand-held scanners used for training).
• Effective analytical, problem solving and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically.
• Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely. Able to balance multiple requests and meet deadlines.
• Able to work well in a team environment and as part of a team.
• Demonstrates ability to effectively lead a team to successful completion of a project.
• Knowledge of FDA and CFR requirements surrounding training

What this Job Entails:

The Contracts Administrator I will ensure all contracts are drafted, reviewed and executed both on the vendor and client side in a timely and accurate manner. The successful associate will also perform key quality reviews to reduce risk working in conjunction with other teams.

Scope:

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Your Roles and Responsibilities:

• Assist in preparation and revision of contracts that involve the purchase of sale of goods and services including the drafting, review and execution of contracts according to client policies.
• Update and maintain internal database with pertinent information, including legal documents, abstractions, and executive summaries.
• Assist in proposal planning and administration of contracts.
• Prepare contract briefs and revisions summarizing contractual requirements and budgets.
• Track authorizations and correspondence, maintaining detailed and organized files.
• Prepare contract change notices
• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
• Perform closing activities as needed.
• Analyze and mitigate risk.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Fluent in English language
• High level of attention to detail
• Ability to interpret complex information
• Aptitude for technology and interest in learning/understanding systems & interpreting data
• Accustomed to data input at high level of accuracy
• Ability to manage high volumes and meeting deadlines
• Highly organized with ability to manage multiple projects/tasks at a time
• Customer aware/centric
• Excel knowledge (including pivot tables and v-lookups)
• Ability to work well in a team environment
• Independently motivated
• Understanding of how databases capture information
• Ability to work accurately with large data sets

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$48,868.00 - $77,160.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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• Initiates design documents for small projects and in support of large programs
  
• Develops design documents narratives
  
• Performs requirements analysis
  
• Develops Sequence of Operations / System Functional Documentation
  
• Create Subsystem Designs (CAD / Panels / Layouts / Wiring / SCADA Screens / Hardware / Communications)
  
• Develops Specifications
  
• Performs QA/QC and technical reviews of designs
  
• Plans and Design Procedures and Equipment for Integrated Systems Factory Testing
  
• Comment Resolution
  

Mechanical-focused controls engineer (BAS/BMS)

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• Experience on EPMS monitoring
  
• Certifications in Platforms (at least one), familiarity with any others preferred: Ignition, Aveva, Automated Logic, Siemens, Schneider EBO, Niagara N4, Iconics Gen64
  
• Experience with Federal Government controls projects (ICS/EMCS/UMCS) preferred
  
• Familiarity with Cisco network switch programming and design preferred
  

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• Lead programming / configuration team efforts for complex automation and SCADA applications.
  
• Program / Configure / troubleshoot PLCs, RTUs, and/or HMI systems
  
• Testing / Troubleshooting / Deployment / Commissioning
  
• Author testing / commissioning procedures
  
• Preparation of test reports
  
• Originates test procedures
  
• Commissioning of deployed systems
  
• Development of test equipment and simulation devices
  
• Perform Factory and Field Testing
  

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• Perform troubleshooting on service calls to existing and legacy system operators
  
• Perform hardware / software upgrades and replacements on existing systems
  

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• Conducts any surveys, inspections, tours, etc. of client sites, as required
  
• Prepares cost estimates and supporting documents for small projects
  
• Perform hardware / software upgrades and replacements on existing systems
  
• Evaluation and pricing of change orders
  

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• Assigns technical tasks and coordinates with entry-level engineers
  
• Assigns tasks and coordinates with Technical Staff
  

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• Experience in reading electrical and control schematics and plans
  
• Experience in control system startup, configuration, and calibration
  
• Experience in testing and troubleshooting control systems
  
• Experience using basic electrical and machinist hand tools
  
• Experience using testing, calibration, or industry-specific tools and software
  
• 3-7 years' experience
  
• Bachelor's degree in engineering or higher
  
• Associate degree (add 3 years)
  
• High school diploma (add 5 years)
  
• Must be a US Citizen
  

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• Experience in computer networks
  
• Experience in CAD/CAE Software (Visio, AutoCAD)
  
• Experience in schedule management software
  
• Standard Office Software (Microsoft Word, Excel, etc.)
  

• 
  
• Certification in one or more PLC / Automation Platform, such as: Niagara N4, Schneider, Rockwell, Siemens, etc.
  
• Certification in one or more SCADA platform, such as: Iconics, Ignition, etc.
  

• 
  
• Certification in one or more PLC / Automation Platform, such as: Niagara N4, Schneider, Rockwell, Siemens, etc.
  
• Certification in one or more SCADA platform, such as: Iconics, Ignition, etc.
  
• Design Build Institute of America (DBIA)
  
• Engineer in Training (EIT) in relevant in field
  

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• While performing the duties of this job, the employee is regularly exposed to computer screens for an extended period of time; Sitting for extended periods of time; Reach by extending hands or arms in any direction; Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard; Listen to and understand information and ideas presented through spoken words and sentences; Communicate information and ideas in speaking so others will understand; Read and understand information and ideas presented in writing; Apply general rules to specific problems to produce answers that make sense; Identify and understand the speech of another person.
  

Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

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• Health Benefits - (Medical, Dental & Vision Insurance)
  
• Flexible Spending Account Options
  
• 401K Plan
  
• Employer paid Life & Disability Insurance
  
• Paid Time Off
  
• Employee Referral Program
  
• Employee Assistance Program (EAP)
  

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Learn more about CPG by checking out our website here

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