Client Service Associate Position Jobs in Usa

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Client Service Representative, Route 66 VECCC
✦ New
17-20 Hourly Wage
Client Service Representative
Compensation: $17 - $23 pending experience & skillset
Overnight Shift Differential: $3/hr 
 Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, Route 66 Veterinary Emergency & Critical Care Center (VECCC) wants YOU to be our next Client Service Representative.

About the Role:
As a Client Service Representative, you will play a crucial role in supporting our emergency and critical care departments while welcoming and assisting our guests.
Responsibilities Include (but not limited to):
  • Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
  • Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
  • Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
  • Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
  • Cash handling and end-of-day financial reconciliation
Compensation:
  • $17 - $20 pending experience & skillset
  • 3/12 or 4/10 shifts available
  • Overnight Shift Differential: $3/hr 
Schedule:
  • 4 X 10 hour shifts 
  • Various shifts available. Apply to learn more!
What You Can Expect:
At Route 66 VECCC, we believe in taking care of you so you can provide the best care for our beloved pets.
  • We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit.
  • We value your professional growth: We are committed to mentoring our team to help you reach your full potential.
  • We have a friendly/inclusive culture: Step into an environment where mutual respect and kindness thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are eager to share their expertise.
What We're Looking For:
  • Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
  • Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
  • Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
  • Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.
Why Choose Route 66 VECCC?
At Route 66 VECCC, we value autonomy -we believe in empowering our team members to take ownership of their work and make meaningful contributions.

From day one, our onboarding process sets you up for success. You'll receive continued support throughout your training as you navigate your role.  Our monthly team introductions provide a unique opportunity to connect with your colleagues in a class setting, fostering a sense of camaraderie and community from the outset. While we strive for a welcoming and inclusive atmosphere, we are committed to ensuring that everyone feels respected and valued.

We encourage initiative and support your professional growth every step of the way. Our structured career path program helps you chart your course within the company. Whether you aspire to transition to a different department or advance in your current role, we're here to help you achieve your goals.
We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners.

Benefits We Offer:
At Route 66 VECCC, we value our team members and offer a comprehensive benefits package, including:
  • 401(k) with matching contributions
  • Health, dental, and vision insurance
  • Life insurance coverage
  • Paid time off (PTO) for work-life balance
  • Flexible scheduling options
  • Employee discounts on veterinary services
  • Professional development assistance and ongoing training
  • License reimbursement
Apply now and embark on a rewarding career where you can make a real difference in the lives of pets and their families!
 For more information about our hospital, please visit  Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at .
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
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Compensation details: 17-20 Hourly Wage



PI2fafc07e32c1-3631

permanent
Patient Services Associate
Salary not disclosed
Atlanta, GA 3 days ago
Overview

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.

Responsibilities

Patient Reception & Check-In/Check-Out

- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed

Scheduling & Communication

- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.

Insurance & Billing Support

- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.

Administrative Support

- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.

Customer Service & Compliance

- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.

Qualifications

Education:

- High school diploma or general education degree (GED): or equivalent combination of education and experience.

Experience Industry: Healthcare

Experience:

- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred

Skills/Abilities:

- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.

Benefits and Compensation

Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.

We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.

About Us

Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.

Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Not Specified
Bilingual Patient Services Associate
✦ New
🏢 Pediatrix Medical Group
Salary not disclosed
Houston, TX 1 day ago
Overview

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.

Responsibilities

Patient Reception & Check-In/Check-Out

- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed

Scheduling & Communication

- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.

Insurance & Billing Support

- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.

Administrative Support

- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.

Customer Service & Compliance

- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.

Qualifications

Education:

- High school diploma or general education degree (GED): or equivalent combination of education and experience.

Experience Industry: Healthcare

Experience:

- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred

Skills/Abilities:

- Bilingual- English and Spanish speaking
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.

Benefits and Compensation

Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.

We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.

About Us

Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.

Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Not Specified
Customer Service Associate II
✦ New
Salary not disclosed
Harvey, IL 1 day ago
Customer Service Associate II

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
  • Merchandising and stocking as needed
  • Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Managing sales transactions while working assigned cash register
  • Maintaining security of cash and protecting company assets
  • Other duties as assigned*

Your Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
  • High level of integrity is required
  • Proficiency in basic math for cash accounting is required

Your Perks and Benefits:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Not Specified
Customer Service Associate I
✦ New
Salary not disclosed
Tallassee, AL 1 day ago
Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Not Specified
Service Associate - New York
✦ New
🏢 Stryker
Salary not disclosed
New york city, NY 13 hours ago
Service Associate

Work flexibility: Field-based

Who we want

Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What you will do

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also get to engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution's bins and what devices can be collected. Partnering with the sales representatives in your assigned territory, you will manage inventory, help with the education cadence, and supply of materials for your hospitals.

What you need

Physically able to lift up to 40 pounds on a daily basis.

Valid and unrestricted driver's license and appropriate insurance to travel by car as required.

Highschool degree or GED.

Use of your personal vehicle (drive 80-100 miles/day depending on territory).

$28.48 per hour plus bonus eligible + benefits.

Travel percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Not Specified
Client Service Manager - Logistics
✦ New
Salary not disclosed
Jefferson, Ohio 13 hours ago

Required Skills & Experience

-Previous experience supporting a large fortune 100 company

-Lead client onboarding and relationship management for strategic accounts.

-Monitor KPIs and drive continuous improvement in service performance.

-Develop and implement customer service protocols tailored to 3PL logistics.

-Serve as the primary point of contact for client escalations and service inquiries.

Job Description

Insight Global is seeking a dynamic and experienced Client Service Manager for one of their premier clients in the Columbus, OH area. This employee will lead customer engagement and service excellence at our clients brand-new 1 million square foot warehouse facility. As a key member of the leadership team, you will play a pivotal role in standing up operations, building client relationships, and ensuring seamless service delivery in a fast-paced third-party logistics (3PL) environment. This employee will be working very closely with the customers client so having experience supporting a large fortune 100 company is important in this role.

Not Specified
Customer Service Associate (Office and Administrative Support)
✦ New
Salary not disclosed
Chicago 1 day ago
Davies Auto Care provides exceptional auto repair and maintenance services.

We are seeking a Customer Service Associate to assist with customer interactions and support office operations.

Responsibilities: Greet and assist customers in person, on the phone, and via email.

Schedule appointments and process payments.

Maintain customer records and handle paperwork.

Support office tasks like filing, data entry, and inventory management.

Address customer inquiries and escalate issues when needed.

Requirements: Previous experience in customer service or admin support.

Strong communication and organizational skills.

Ability to multitask and work in a fast-paced environment.

Proficiency with office software (Word, Excel, etc.).

High school diploma or equivalent (auto industry experience is a plus).
Not Specified
Part Time Customer Service Associate
✦ New
Salary not disclosed
Syracuse, NY 1 day ago

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $17.00/hr

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

* Up to 40% off the base rate of any standard Hertz rental

* Medical, Dental & Vision plan options

* Retirement programs, including 401(k) employer matching

* Paid Parental Leave & Adoption Assistance

* Employee Assistance Program for employees & family

* Educational Reimbursement & Discounts

* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

* Perks & Discounts -Theme Park Tickets, Gym Discounts & more

temporary
Guest Service Associate - Pineville, NC
✦ New
Salary not disclosed
Charlotte, NC 1 day ago
Guest Service Associate - Pineville, NC

Job Category: Guest Services

Requisition Number: GUEST001905

Posted: February 23, 2024

Part-Time

Pineville, NC 28134, USA

Job DetailsDescription

Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.

Answer guest inquiries over the phone and in-person; providing accurate information.

Inform guests of upcoming promotions, specials, and events.

Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.

Issue, record and redeem gift certificates, coupons, etc. according to company policy.

Balance receipts, count cash, and complete daily shift paperwork.

Manage lane inventory and assists with lane turnover tasks.

Maintain a sanitary, organized, and presentable area.

Communicate with pit crews; operate call buttons, relay information, log calls, check response time.

Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.

Perform opening and closing duties as required.

Monitor guests for rule violations.

QualificationsExperience

Required

6+ months previous entertainment center, hospitality, or retail experience.

Preferred

High school diploma or equivalent preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Not Specified
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