Client Senior Manager Jobs in Usa

11,904 positions found — Page 7

Senior Manager, Restaurant Digital Operations- Concept Support Services
✦ New
Salary not disclosed
Bloomington, MN 1 day ago
Company Description

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

The Senior Manager, Digital Operations operates seamlessly between strategic planning and tactical execution. This role leads the development, implementation, and sustainment of digital operational standards across all in‑store digital channels. By collaborating across Operations, IT, Retail Technology, Marketing, and Concept Support Services, this leader ensures that digital initiatives are launched effectively, adopted consistently, and optimized to create exceptional Fan and operator experiences.

Digital Strategy & Operational Leadership:

  • Lead operational strategy for digital transformation within the Operations Center of Excellence.
  • Develop, implement, and maintain standardized operating procedures for all in‑store digital channels.
  • Build and manage digital roadmaps aligned with business and operational objectives.
  • Ensure consistency and efficiency in restaurant-level digital execution.
  • Partner cross-functionally to ensure alignment on strategy, launch plans, and sustained performance.

Digital Solution Launch, Adoption & Change Management

  • Oversee successful implementation of digital solutions focused on improving in‑store operations.
  • Create and deliver training, communications, and support materials for field adoption.
  • Ensure new tools integrate seamlessly into existing workflows.
  • Monitor and adjust deployment strategies to maximize performance.

Data-Driven Customer Experience Optimization

  • Leverage data insights to evaluate and improve customer experience across digital channels.
  • Identify operational friction points and implement improvements.
  • Collaborate with cross-functional partners to optimize digital touchpoints.

Project, Pilot Program & Portfolio Leadership

  • Lead strategic projects ensuring scope, timelines, and budgets are met.
  • Own operational pilot program lifecycle: development, KPI tracking, evaluation, and enhancement.
  • Identify opportunities for innovation and continuous improvement.

Operations Tools, Standards & Technical Support

  • Contribute to the Operations Standards Manual.
  • Lead development and enhancement of Operations technical tools.
  • Maintain expertise on all Operations platforms used by field teams.
  • Gather business requirements and translate them into technical specifications.
  • Partner with IT on development, prototyping, testing, and rollout.

Communication & Cross-Functional Alignment

  • Provide clear updates on project progress.
  • Present updates across advisory councils including OAC, TAC, and MAC.
  • Share updates during webinars and Operations Leadership meetings.

The US national base salary range for this position is $115,037-$143,796. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.

Qualifications

  • Bachelor’s degree in business, communications, or related field (or equivalent combination of education and work experience).
  • Minimum 7+ years of food service or retail operations project management experience.
  • Proven ability to independently lead strategic initiatives.
  • Experience managing employees such as analysts or coordinators.
  • Strong leadership, communication, and analytical skills.
  • Experience in franchisor/QSR multi-unit operations preferred.
  • High technical aptitude and proficiency in Microsoft Office and Smartsheet.
  • Ability to thrive in a fast-paced environment.

Preferred Qualifications:

  • Experience with QSR multi-unit franchise operations.
  • Project management certification.

Track record of consistently demonstrating the following Core Competencies in their work environment:

Better Together

Demonstrates accountability. Collaborates cross-functionally. Builds trusting relationships.

Empowered

Challenges the status quo. Adapts quickly and takes initiative.

Forward Thinking

Contributes strategic ideas. Stays current on industry and technology developments.

Inclusive Engagement

Encourages diverse viewpoints. Demonstrates inclusive leadership behaviors.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Benefits

Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.

Inclusion & Belonging

We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.

IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Not Specified
Sr Manager, Paralegal, Litigation
✦ New
Salary not disclosed

The Senior Manager, Litigation Paralegal holds a pivotal role within the Company's Legal Department, a team of dedicated legal professionals committed to delivering outstanding service, value, and reliable counsel that supports the Company's business objectives.

This role is responsible for supporting attorneys throughout all phases of litigation and pre-litigation matters, including research, legal document preparation, discovery coordination, and matter management. The ideal candidate possesses exceptional organizational skills, strong written and verbal communication abilities, meticulous attention to detail, and the versatility to work both independently and collaboratively in a fast-paced, growth-oriented environment. Adaptability to shifting priorities and proactive identification of opportunities for improvement are essential.

This position is Hybrid and requires three days a week onsite at our Newton, MA offices.

Responsibilities

Litigation

  • Support attorneys in the Legal Department in managing litigation, disputes, and regulatory enforcement matters, including tasks such as preparing litigation holds, managing document collection (e-discovery), scheduling and/or conducting witness interviews, deposition preparation, document drafting, e-filing, and service.
  • Manage the Company's Legal Hold process, including issuing Legal Hold and Lift Notices and managing data collection and preservation.
  • Coordinate discovery, including e-discovery, working with outside counsel and IT Security to gather and collect documents and electronically stored information.
  • Manage intake and distribution of Service of Process.
  • Manage Matter Management and Document Management system ensuring timely updates from inception to closure.
  • Manage matter deadlines, files and records and coordinate meetings on responsible matters.
  • Manage the Company's response to all third-party subpoenas and requests for records.
  • Investigate and respond to employment or wage related inquiries from external agencies such as the EEOC or DOL by collecting preliminary facts, organizing relevant documents, and preparing draft position statements for attorney review.
  • Work in partnership with human resources and in-house counsel regarding employee relations and termination issues to include research, direction, and draft forms to comply with federal and state WARN act requirements.
  • Draft legal documents related to litigation, regulatory enforcement matters, and non-litigation matters, including but not limited to responses to attorney demand letters, correspondence with regulators, separation agreements, settlement agreements, cease and desist notices, etc.
  • Attend meetings with outside counsel and internal stakeholders to ensure up to date knowledge of litigated and pre-litigated matters.
  • Review and monitor litigation budgets, accruals, and reserves, including analysis of budget versus spend.
  • Manage and oversee the processing of settlement payments related to litigation, employment claims, labor fines, and regulatory penalties.
  • Analyze outside counsel and vendor invoices to ensure compliance with billing and budgeting guidelines and enforce reductions where appropriate.

Legal Technology, Reporting, and Process Support

  • Serve as a key administrator and coordinator for the Company's e-billing and matter management platform, including matter setup, budget entry, invoice review and approval, accrual collection, reporting, and system enhancements.
  • Support engagement onboarding and timekeeper rate review for outside counsel and vendors.
  • Prepare reports and PowerPoint presentations for internal leadership, Audit and Finance Committee materials, and external auditors.
  • Build and maintain recurring and ad hoc litigation, compliance, and spend reports.

General

  • Foster strong cross-functional working relationships at all levels of the organization to support a culture of collaboration and compliance.
  • Conduct legal and factual research projects upon request.
  • Support department initiatives, process improvement efforts, and special projects as needed.
  • Perform administrative and project-related tasks as needed, including scheduling meetings, conferences, and follow-ups on legal matters.

Competitive Pay $104,942 to $125,930 annually.

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Newton Support Center

Not Specified
Sr. Manager/AD CMC
✦ New
Salary not disclosed
Boston, MA 1 day ago

A clinical-stage biotech in the RNAi space is seeking an Associate Director or Senior Manager of CMC to lead external manufacturing activities for a key therapeutic program.


Key Responsibilities

  • Manage drug product manufacturing with global CDMOs
  • Lead tech transfer, scale-up, and GMP manufacturing campaigns
  • Manage batch records, deviations, and quality documentation
  • Coordinate analytical testing and stability activities
  • Contribute to CMC sections of regulatory submissions


Qualifications

  • ~8–10 years of CMC or technical operations experience
  • Strong experience managing CDMO manufacturing programs
  • Background in GMP manufacturing and tech transfer
  • Experience supporting clinical-stage development
  • Oligonucleotide experience preferred


Please reach out to for more information.

Not Specified
Sr. Manager, ServiceNow HRSD Strategy
Salary not disclosed
Miami, FL 3 days ago

About the Company

Elevate your career as a Senior Manager, ServiceNow HRSD Strategy, where your expertise will drive impactful transformation in HR service delivery.


About the Role

This permanent, hybrid role (4 days on site) is ideal for a strategic leader with a strong background in ServiceNow and HRSD. You will play a crucial role in optimizing service management processes and enhancing employee experiences through innovative solutions.


Responsibilities

  • Extensive experience with ServiceNow and HRSD
  • Proven ability in IT management and product ownership
  • Strong project and program management capabilities
  • In-depth knowledge of HR service delivery frameworks
  • Excellent collaboration and communication skills


Qualifications

As a vital player in shaping the HR service strategy, you will have the opportunity to work in a supportive environment that values growth, inclusivity, and innovation.


Required Skills

  • Extensive experience with ServiceNow and HRSD
  • Proven ability in IT management and product ownership
  • Strong project and program management capabilities
  • In-depth knowledge of HR service delivery frameworks
  • Excellent collaboration and communication skills


Preferred Skills

Core benefits include comprehensive medical and dental insurance.


Pay range and compensation package

If you are ready to make an impactful contribution and excel in a collaborative setting, we encourage you to apply for this exciting opportunity. Your expertise could make a difference in transforming HR services.


Equal Opportunity Statement

We are committed to diversity and inclusivity.

Not Specified
Sr. Manager / Director – Inbound Logistics
Salary not disclosed
Roanoke, VA 3 days ago

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.


If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.


Who We Are

Virginia Transformer is the largestU.S.-owned producer of power transformers in North America, and we’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 5,400 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.

As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.


Summary

Virginia Transformer is seeking a results-oriented Sr. Manager/Director of Inbound Logistics to lead global transportation operations. This role is pivotal in ensuring timely, safe, and cost-effective inbound delivery of materials and components to support production schedules across our network.


Key Responsibilities

  • Lead inbound transportation strategy across ocean, air, and freight forwarding channels.
  • Develop and manage relationships with carriers, freight forwarders, and 3PLs to ensure reliability and cost efficiency.
  • Drive the implementation of a Transportation Management System (TMS) to enhance visibility, automation, and performance tracking.
  • Establish and monitor logistics KPIs (on-time delivery, freight cost per unit, transit times, carrier performance).
  • Ensure compliance with all transportation regulations and documentation requirements.
  • Provide strong team leadership, mentoring and developing logistics professionals to foster accountability and continuous improvement.
  • Partner with Finance and Supply Chain leadership to manage freight budgets and cost-reduction initiatives.


Qualifications

  • Bachelor’s degree in supply chain, Logistics, or related field; advanced degree preferred.
  • 8-10 years of progressive logistics/transportation experience, with at least 3 years in leadership.
  • Proven expertise in ocean, air, and freight forwarding operations.
  • Demonstrated success in TMS implementation and optimization.
  • Strong leadership and team development skills.
  • Excellent analytical, negotiation, and problem-solving abilities.
Not Specified
Client Events Manager
Salary not disclosed
New York, NY 4 days ago

Manager Client Programs & Events

New York City (Hybrid – 3 days in office, flexibility required for events)


We are seeking an experienced Manager, Client Programs & Events to lead the planning and execution of high-impact in-person and virtual client events.

This role will oversee a wide range of programs including CLE seminars, webinars, client dinners, receptions, and strategic marketing initiatives that support business development and client engagement.

This is a highly visible role working closely with senior stakeholders, practice groups, and a global events team to deliver exceptional client experiences.

Key Responsibilities:

  • Lead end-to-end planning and execution of client programs and events, including large-scale and CLE programming.
  • Partner with business development teams, practice groups, and senior leadership to align events with strategic goals.
  • Manage event logistics including venues, vendors, contracts, budgets, and on-site execution.
  • Develop innovative event concepts and agendas aligned with business priorities.
  • Provide strategic guidance to stakeholders throughout the event lifecycle.
  • Conduct post-event analysis, ROI tracking, and reporting.
  • Ensure compliance with MCLE accreditation standards.
  • Mentor and support junior team members.
  • Monitor industry trends and emerging event technologies.

Qualifications:

  • Bachelor’s degree required.
  • Minimum of 7 years of experience in a Large Law firm environment.
  • Law firm experience required.
  • Strong project management, organizational, and communication skills.
  • Experience managing complex, high-profile events.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with CRM/databases (InterAction is a plus).
  • Flexibility to travel and adjust hours based on business needs.

This is an exciting opportunity for a strategic, hands-on events leader who enjoys working in a collaborative, high-performance environment and delivering best-in-class client experiences.

Not Specified
Client Implementation Manager
Salary not disclosed
Emeryville, CA 2 days ago

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
  • Better together:We check our egos at the door. We work together, so we win together.

TheClientImplementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client's onboarding experience. Following a post-sales handoff, the ImplementationManagerwill own the implementation process throughthe go-livephase and handoff to theDeliveryTeams. ImplementationManager'sservean important rolefor setting clients up for success by partnering with key stakeholders tofacilitatefull alignment on project expectations including product needs, timelines, and implementation strategy. The high-level goal of the role is to instill client confidence and trust from day one through clear communication of product needs and timelines, and by keeping all parties (internal and external) accountable to deadlines to ensure a successful implementation.

Implementationsare highlycustomand involve large data sets, which require theClientImplementationManagerto act as a liaison between the various teams, both internalas well asexternal. The right candidate for this role will embody entrepreneurial thinking, take an analytical and strategic approach to eachclientengagement and the role itself, and will be a master of using good judgment and thinking on their feet.TheImplementationManagershould feel confident and comfortable explaining and conceptualizing how our various solutions work with a variety of unique client business needs. The role also requires an expert level of understanding in how hospitals and health systems function, the roles, and motivations of different parties within such clients and will learn how to navigate these complex organizations to ensure maximum alignment and client satisfaction.

Duties and Responsibilities

  • Provides day to day oversight of the clientimplementation including understanding the clients' goals and use cases,recommend, andguideproduct configuration,helpset expectations, andestablishpriorities.

  • Forms strong relationships with clients by serving as the primary point of contact for implementation,understandingand communicating client feedback internally.

  • Partners with Delivery Team to ensure completion of product configuration,manage timeline for deliverablesand to setup clients for success.

  • Collaborate between multiple departments and teams to reconcile competing priorities to maximize overall client satisfaction and project success.

  • Brings in appropriatePGForstaexperts and creates seamlesshandoffto other departmentsand post implementation support.

  • Identifyand escalate challenges and risks associated with implementation and client satisfaction to supervisor and other senior team members before problems become critical.

  • Provides product overview and connectsclientwith training and education opportunities.

Qualifications

  • Minimum 5years'of relevant experience in a client-facing project management, consulting, or operations role; ideally in a healthcare related field.

  • Excellent interpersonal,communications, listening, and presentation skills.

  • Solid working knowledge of improvementmethodology, best practices, and data analytics

  • Proventrack recordof successfully delivering complex projects andattaininghigh client satisfaction.

  • Ability to work in a fast-paced environment while prioritizing competing client needs.

  • Obsession with customer experience including follow-up and problem resolution.

Education

Bachelor's degree and5years minimum ofprior relevant experiencein a client-facing project management, consulting, or operations role; ideally in a healthcare related field.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $85,000to $105,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Not Specified
Sr Mgr, Product & Licensing
Salary not disclosed
Hollywood, FL 2 days ago
Job Description

Duties and Responsibilities

  • Drives the strategy and vision of 1-2 specific sports in the Fanatics Authentic portfolio.
  • Manage the day-to-day operations of the Product team on a granular level to ensure a smooth flow of information across all departments.
  • Work towards identifying various inefficiencies with key partners across other departments that cause unnecessary churn.
  • Work with senior leadership across cross-functional departments intracompany to develop new processes and procedures to reduce future roadblocks to growth.
  • Will assist in monitoring sales of unsigned products and aid the Product Team and outside vendors on various buying functions.
  • Utilize League and Player's Association relationships to uncover new business.
  • Will work closely with the Product team, leagues and internal partners to ensure accurate royalty data is reported on a monthly and quarterly basis.
  • Will work with the in-venue retail and international business teams on growth-driven initiatives across respective business channels.
  • Will communicate directly with members of the sales team and be directly responsible for the launch of unique items to the sales team.
  • Will work with the Business-To-Business and outbound sales teams on the organization and execution of mail order campaigns for autograph signings including, but not limited to, ideation with the Athlete Relations department, pricing and communication to the respective sales groups.
  • Manage all clearance and sale exclusions lists, working with the Product Merchandising team to ensure lists are maintained on an ongoing basis.
  • Work with all of levels of employees on the Product on training key processes and procedures.
  • Work well under pressure. This industry is driven by hot ticket items with time constraints to get products on the market.
  • Occasional assistance with athlete signings may be required.
  • Occasional travel may be required.
  • Occasional assistance in the fulfillment center may be required.

Supervisory Responsibilities

This position has supervisory functions at all levels.

Education and Experience Requirements

  • Bachelor's Degree
  • Broad Sports knowledge a must
  • Superior communication skills on various levels. Must have articulate speech, proper business writing skills and ability to \"listen\" to client.
  • Must have strong customer service skills and be able to comprehend management and league requests.
  • Possess excellent interpersonal skills to deal with team members and clients effectively.
  • Ability to consistently meet goals and high productivity levels on projects as set by yourself and/or Department Manager.
  • Able to work with minimum supervision and capable of self-checking for completeness and accuracy of work produced.
  • Be organized and detail oriented.
  • Ability to keep on top of your own correspondence.
  • Expert level mastery of Microsoft Applications and general PC skills (Word, Excel, Email).
  • General Adobe Photoshop knowledge is a plus.

Physical Requirements

  • Moderate physical effort required.
  • Regularly required to sit or stand, reach and move about the facility.
Not Specified
Sr. Manager, Strategic Sourcing, Indirect
Salary not disclosed
Hazelwood, MO 3 days ago

Why Us?


At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.



The Strategic Sourcing Manager-Indirect will be responsible for designing, managing and implementing sourcing strategies for the enterprise. This role will work closely with various business owners and functional leadership throughout the enterprise and will be responsible for delivering category management services including but not limited to, strategic sourcing, client stakeholder management, supplier performance management and continuous cost and performance improvement. In addition, this person will collaborate closely with the FP&A team to coordinate annual cost reduction targets rolling up to an annual cost target for the enterprise. The ideal candidate must possess a high level of interpersonal, communication, analytic, legal acumen, and financial skills to promote positive working relationships with business partners and suppliers to create long-term value for the enterprise within the highest standards of the industry and in compliance with the law. The role will establish effective ongoing relationships with key business partners to ensure sourcing is effectively integrated into the strategy of the business and involved in all purchasing decisions. Competency in project management to drive a fact-based approach to deliver on commitments. The role must have a working knowledge of Procurement and Strategic Sourcing Systems (i.e. Coupa, SAP, JDE, CLMs, etc), category management techniques, 7-step sourcing process, supplier management, strong legal acumen in negotiating service and supply agreements, and spend analytics.


Scope of Authority

  • Company-wide indirect spend focused on IT, Corporate Services, Legal Services, Logistics, and Finance related categories along with others as assigned.



ESSENTAIL FUNCTIONS:

Key Accountabilities:

Strategic Sourcing / Procurement = 70%

  • Design and implement cost savings/value driving projects across multiple indirect sourcing categories based on historical and forecasted spend.
  • Establish annual savings targets with Business Partners in support of business goals.
  • Research and collaborate with internal stakeholders and external resources to identify a broad selection (e.g., large, boutique, small, diverse) of qualified suppliers to participate in sourcing events and other projects.
  • Evaluate competitive offerings to determine the overall best offer for a service or product. Manage the analysis of proposals in support of the bid evaluation process.
  • Skillfully apply appropriate procurement approach in negotiations. Prepare and lead negotiations to conclusion.
  • Review and assess current supplier contractual terms and conditions to determine strategic direction and negotiation strategies. Work closely with Legal, Compliance and Finance organizations on drafting and executing final agreements for services and/or products.
  • Manage risks and protect Company intellectual property.
  • Ensure compliance with purchasing policies and procedures, ethical practices and adherence to relevant laws and regulations.
  • Manage and resolve contract differences with suppliers.
  • Identify cost reduction, cost avoidance, and cost containment opportunities.
  • Analyze category market conditions, customer requirements, pricing trends and competitive benchmarking to determine appropriate sourcing strategy. Utilize relevant Company procurement and contract systems.


  • Supplier & Contract Management & Reporting = 20%
  • Develop internal and external relationships with suppliers and cross-functional teams regarding the following:
  • Evaluate supplier performance data to eliminate or mitigate supply chain constraints or risks. Drive supplier innovation to remain competitive.
  • Support reviewing supplier demonstrations with functional management and end-user departments.
  • Coordinate supplier visits and evaluations to determine suitability.
  • Assist in developing supplier performance measurements using rating systems or predetermined standards.
  • Develop and drive effective relationships with suppliers.
  • Coordinate, review and respond to supplier inquiries, protests and appeals.
  • Develop and execute Supplier Diversity reporting and data analytics for internal and external reporting as required.


  • Stakeholder Relationship Management = 20%
  • Work closely with key stakeholders to:
  • Understand priorities.
  • Develop with and agree upon sourcing strategies / plans and set expectations for effective value delivery.
  • Help the stakeholder understand Company’s procurement requirements, so they proactively engage Procurement.
  • Develop high value strategies that align with overall enterprise goals for quality, service, and cost.



MINIMUM REQUIREMENTS:

Education:

Undergraduate degree in Business Administration, Finance, Management, Supply Chain Management, life sciences, or technical field – MBA preferred


Experience

  • Minimum seven to ten years’ experience in strategic sourcing/purchasing (preferably in the pharmaceutical industry), including the use of sourcing technologies (i.e. Coupa, Corcentric, etc) to develop and conduct RFIs and RFPs, with exposure and responsibility for various functional areas (supplier management, spend analytics, contracting, negotiating, bid management).
  • Minimum 5+ years’ experience in souring IT goods and services.
  • Four to six years in a position leading cross-functional teams in the development of sourcing or supplier management strategies for key indirect expenditure categories (e.g., IT, Finance, Sales and Marketing, Legal, Facilities, MRO, HR, R&D, Professional Services, Capital Projects).
  • One to three years’ experience consulting with C-level and/or functional vice presidents and directors of business units to influence corporate decision making related to purchasing.
  • Experience structuring, negotiating and managing service and supply agreements with suppliers including, but not limited to complex long-term strategic agreements, short-term transactional agreements and project-based or consulting agreements.


Knowledge

  • Knowledge of various categories of indirect spend in the Pharma Industry.
  • Strategic Sourcing Methodology (7-step)
  • Strong financial skills
  • Strong legal acumen
  • Working knowledge and skills with ERP systems, Procurement and Strategic Sourcing Systems, MS Excel, MS Word, MS Power Point, and MS Project.
  • Understanding business implications of decisions; Displays orientation to profitability.
  • Demonstrated knowledge of market and competition.
  • Understanding of supplier diversity reporting methodologies and best practices.
  • Strong communication skills and ability to work effectively with a variety of stakeholder types (e.g. Local Supply Chain, Executive Leadership).


Skills & Abilities

  • Ability to use a variety of tactics (e.g. research, analysis and networking) to identify opportunities.
  • Exceptional interpersonal skills, with ability to influence decision-making and drive positive outcomes.
  • Ability to independently evaluate, assess and initiate actions.
  • Ability to develop and deliver compelling presentations.
  • Excellent verbal and written communication skills.
  • Experience managing data analysis and/or developing reports.


RELATIONSHIP WITH OTHERS/ SCOPE:

  • Internal Contacts – no direct reports. Will interact with senior leaders to include Directors, VP, and C-suite level IT, Ops, Finance, and Commercial executives.
  • External Contacts – VP level vendors and suppliers.


WORKING CONDITIONS:

  • Position will work both an office environment and in a manufacturing plant environment.
  • Must be able to wear the required Personal Protective Equipment (PPE) out on the plant site as deemed necessary by EH&S.
  • Hybrid position based out of Hazelwood MO.
  • Occasional travel required conference vendor sites.



DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.


EEO Statement:


We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Not Specified
Senior Manager-Site System Quality (G-Project)
Salary not disclosed
Houston, TX 2 days ago
Senior Site System Quality Manager

We are seeking a highly skilled and experienced Senior Site System Quality Manager for our Houston site. This role is critical to establishing standard work for quality processes and driving improved tactical execution. The successful candidate will be responsible for instilling quality management system fundamentals, driving results, and addressing the unique challenges of transitioning large programs into production. Cross-functional collaboration and effective communication are keys to success in this role, as the Senior Site Quality Manager will work closely with various departments to maintain and improve quality standards within our integrated groups. Mission Solutions portfolio.

Key Responsibility:

  • Ensures that operation of the ISO 9001: 2015 quality management system in the organization
  • Capable to integrate other ISO systems, like ISO 27001 information security management system
  • Supports ISO 14001:2015 environmental and ISO 45001:2018 OHSAS systems
  • Coordinates the factory ESD compliance
  • Ensures that customer specified system requirements are met
  • Lead the system audits, external audits
  • Communicates with Customers and authorities
  • Give support to operational Quality Manager
  • Lead the System QA Team (system engineers, technicians, engineering assistant, ESG coordinator)

Experience/Education:

  • Bachelor or Master engineering degree in related field.
  • Minimum 5 years of professional experience in Quality Systems
  • Experienced in MS Office

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid holidays
  • Paid time off

Foxconn is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Not Specified
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