Client Senior Manager Jobs in Usa

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

CONSTRUCTION IS LEADING THE WORLD IN CAREER OPPORTUNITIES…AND THOSE OPPORTUNITIES CAN BE FOUND AT THE STATE GROUP.

The State Group’s family of companies is experiencing exponential growth through investing in our people, innovation, and technology. Since 1961, our 3,500+ professionals in North America have provided comprehensive multi-trade industrial contracting services that include Electrical, Mechanical, and Civil on a single-source basis. We have tremendous opportunities for driven leaders looking for a high-energy career.

Due to our exponential growth, The State Group is seeking a Senior Manager, Payroll Shared Services. This position can be located at our office in either Louisville, KY or Evansville, IN.

Reporting to the Controller, Shared Services, the Senior Manager, Payroll Shared Services leads the strategic and operational management of payroll across all North American divisions. Responsibilities include ensuring accurate and timely payroll processing, maintaining compliance with federal, state, and local regulations, and enforcing strong internal controls. The Senior Manager oversees payroll systems and software, ensuring data integrity, security, and operational efficiency. This position is responsible for supervising and developing payroll team and fostering a collaborative, high-performing team culture. This position collaborates with Human Resources, Finance, and IT to align payroll with broader organizational goals such as benefits administration and budgeting. The Senior Manager prepares detailed payroll reports and analytics to support executive decision-making and ensure audit readiness.

BENEFITS OF WORKING WITH US

• This position is an integral part of our success and provides opportunities for career advancement.
• 100% PAID medical, dental, and vision insurance.
• Paid time off, including vacation, sick days, and holidays.
• 401(k) Retirement Plan with company match and immediate vesting.
• Competitive compensation, annual pay increases, and bonuses.
• State embraces and encourages workplace diversity.

WHAT YOU WILL DO

• Direct all aspects of payroll processing to ensure employees are paid accurately and on time, including regular, bonus, and off-cycle payments.
• Monitor and implement changes in federal, state, and local payroll laws and tax regulations. Ensure payroll practices comply with all legal requirements.
• Establish and maintain standardized payroll procedures, internal controls, and documentation to support audits and reduce risk.
• Evaluate, implement, and maintain payroll software and systems. Collaborate with IT and vendors to ensure system efficiency and data security.
• Supervise payroll staff, provide training, assign responsibilities, and foster professional development to maintain a high-performing team.
• Work closely with Human Resources and Finance departments to align payroll with benefits, compensation, and budgeting strategies.
• Prepare detailed payroll reports for senior leadership, including labor cost analysis, forecasting, and compliance metrics to support decision-making.

WHAT YOU NEED TO JOIN OUR TEAM

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field. Master’s degree preferred.
• 10+ years of progressive experience in payroll operations, including 3+ years in a leadership role.
• Proven ability to manage multiple union and non-union payroll processing for employee populations of 4,000+.
• Proficiency in advanced Excel functions and payroll systems.
• Demonstrated knowledge of payroll and associated tax regulations in both Canada and the United States.
• Professional certification such as CPP preferred.
• Experience creating reports, analyzing data, and mergers and acquisitions preferred.

To learn more about The State Group, visit our website at .

The State Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations are available upon request for applicants with disabilities. If you require a reasonable accommodation during the application process, please email

Avantor is looking for a dedicated Senior Manager of Operations to optimize our Performance Materials organization.

The Senior Manager oversees all daily operations of the plant from production and manufacturing to ensuring policies and procedures are followed. They develop processes that will maximize stewardship, safety, quality and productivity, monitor operations and trigger corrective actions and are responsible for production output, product quality and on-time shipping.

They will also have the opportunity to manage a large team within a complex discipline or department, comprised of intermediate/experienced professionals.

This Paris, KY role is full-time, on-site. Candidates throughout the USA will be considered.

Work Schedule: Mon-Fri, 8am-5pm with additional hours as needed.

What we're looking for:

• Education:Bachelor's Degree required.
• Experience:

• 5+ years of related experience to include working with manufacturing-based processes and principles.

• Senior management of people and operations experience.

• Experience working in a chemical, pharma or medical device related industry.

• Strong Process Safety Management (PSM) and Management of change (MOC)experience required.

• cGMP, Quality/ safety experience.

• Additional Qualifications:

• Ability to travel up to 10% as needed.

• Must have corporate level communication skills.

• Training/ experience in continuous improvement methods including 6 sigma or lean manufacturing.

• Experience developing operational processes to increase efficiency/ productivity.

• Team collaboration and building skills with the ability to also work cross-functionally with other teams.

• Experience overseeing production output/ quality and on-time shipping a plus.

How you will thrive and create an impact:

Serving customers worldwide, The Avantor Performance Materials organization manufactures and markets chemical products such as acids, advanced silicones, biological buffers, denaturants, and electronic chemicals, as well as diagnostics solutions.

This SME role offers significant opportunities for professional growth and leadership development.

Reporting to the site Senior Director, the Senior Manager of Operations will:

• Oversee all daily operations of the plant from production and manufacturing while ensuring policies and procedures are followed.

• Maintain/ implement policies, processes and procedures to meet the requirements of regulatory and compliance standards, safety standards, GMP policies, product requirements, customer requirements, and business requirements.

• Manage a multi-department team comprised of individual contributors to management.

• Determine responsibilities of team.

• Lead the team to accomplish business objectives, daily schedule completion, training, and professional development plans; inclusive of associate hiring, training, advising, developing, and performance management.

• Lead/ participate on project teams to identify and evaluate process improvements (safety, quality, efficiency, capacity, capability, automation, etc.).

• Utilize lean manufacturing, and other process improvement methods to establish world class manufacturing and inventory management.

• Establish, develop and manage processes/ systems to allow for effective and efficient production operations that meet or exceed operational requirements for quality, procedural adherence, schedule adherence, work completion, lead times, budget/work standards, and optimal workflow.

• Prepare/ assist in preparing departmental budgets.

• Build business cases, cost models and financial justifications for process improvements and projects as appropriate.

• Performs other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Vehicle Management System (VMS) Senior Manager to support a proprietary Air Dominance portfolio program located in Berkeley, MO.

The VMS senior manager leads a multi-disciplined team to define, procure, develop, integrate and test an air vehicle VMS. The VMS team is responsible for requirements definition, verification, and validation; hardware selection and integration; VMS software development; and integrated testing in the laboratory and on the final product. The manager will also coordinate with mission systems software, central maintenance software, GN&C, and subsystems managers on program to ensure the integrated VMS product meets requirements. The VMS Leader will also ensure alignment with other portfolio programs on hardware strategies and standards as appropriate. This is a phenomenal opportunity to lead and execute development excellence on an amazingly difficult and critically important program.

Position Responsibilities:

• Manage employees and managers performing engineering and technical activities in vehicle management

• Develop and execute integrated departmental plans, policies and procedures and provide input on departmental business and technical strategies, goals, objectives

• Acquire resources for department activities, provide technical management of internal and external suppliers and lead process improvements

• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports

• Provide oversight and approval of technical approaches, products and processes

• Manage, develop, and motivate employees and first-level managers

Basic Qualifications (Required Skills & Experience)

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry.

• 15+ years of experience in the aerospace industry

• 8+ years of experience in an engineering discipline related to Vehicle Management Systems.

• 5+ years of experience as manager

• Ability to travel 10% of time

• This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required) or the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. (A U.S. Security Clearance that has been active in the past 24 months is considered active)

• This position requires ability to obtain Special Program Access, for which the U.S. Government requires U.S. Citizenship only.

Preferred Qualifications

• Knowledge of vehicle systems integration and test.

• Knowledge of lab test processes and procedures.

• Experience with Project Management and integrated scheduling.

• Previous customer interface experience on technical issues.

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting

• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $205,700 - $278,300

Applications for this position will be accepted until Apr. 09, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Summary

The Sales & Client Experience Manager supports the Salon Director in all efforts to achieve the sales and client experience goals for the Beverly Hills Flagship Salon. The three primary focus areas are the coaching and development of the Sales Executives and Sales Support staff, consistently delivering all HW Beverly Hills clients and prospects the most elevated experience, and supporting the Salon Director and Sales Executives in developing and executing action plans to deliver sales growth. The Sales & Client Experience Manager will also be expected to manage all aspects of the salon in the absence of the Salon Director.

Key Duties, Responsibilities and Accountabilities

Sales & Sales Support:

• Participates in the development and successful achievement of the salon sales plan.
• Mentors, coaches, and supports the Sales Executives in the planning and execution of strategic action plans to drive sales.
• Responsible for maintaining and enforcing compliance with the rotation (UP) system, ensuring proper selling floor coverage and managing client appointment requests.
• Ensures that the Salon Assistant team is engaged in every client presentation and able to add value from a selling standpoint by pulling and gathering merchandise as directed, listening and anticipating Sales Executive needs, and helping ensure that every client opportunity is maximized.
• Assists the Sales Executives with their client development efforts, including the maintenance and utilization of client books, ensuring proper client communication and business generation activity.
• Collaborates with the Salon Director on the development of special event initiatives and maintains the special events calendar.
• Ensures that the Sales and Sales Support teams follow all policies and procedures across Retail Operations, Finance, and Security & Loss Prevention.

Client Experience & Journey:

• Establishes and maintains a Beverly Hills Flagship client experience standard that is systematically delivered and continuously elevates the level of excellence.
• Ensures clients and prospects receive outstanding service and that all client issues are resolved quickly while exceeding expectations.
• In partnership with the Salon Director, works to ensure that Sales Executives consistently deliver on their sales and client experience goals.
• Purposefully leverages the Salon Assistant team to maintain the in-store client experience, including a warm welcome, seamless introduction to a Sales Executive, and active support throughout the sales interaction from providing refreshments to anticipating product needs.
• Works closely with the Salon Director and sales team on clienteling and client treatment initiatives and ensures that proper programs are in place to build relationships and drive sales results.
• Leverages events and client treatment opportunities as a key part of the client development strategy and manages client invitation lists.

Merchandising & Display:

• Assists the Salon Director in monitoring sales professional and client feedback, as well as product sell-through reports. Maintains frequent dialogue with the Merchandise Planning department to optimize inventory for business needs.
• Leads weekly meetings to discuss and gather product needs, missed opportunities, and client wish lists.
• Manages all product requests related to client opportunities and ensures requests are handled in a timely and precise manner.
• Ensures that the Salon Assistant team supports daily setup and merchandise pulls and that visual displays and merchandising comply with HW directives and standards.
• Oversees daily floor counts and ensures accuracy and adherence to company policy.

Management:

• In partnership with the Salon Director, supports Sales Executives in achieving sales and client experience goals.
• Trains and oversees the performance of the Salon Assistant team.
• Motivates and supports staff development, including onboarding, sales training, and client development.
• Maintains the Salon Assistant schedule to ensure proper coverage.

Job Qualifications

• Strong luxury retail background (minimum 10–12 years)
• 3–5 years of luxury retail management experience, preferably in a boutique or salon environment
• Gemstone, jewelry, and timepiece knowledge
• Proficiency in Microsoft Office
• College degree
• GG (Graduate Gemologist) certification strongly preferred
• Ability to work in a fast-paced, team-oriented environment
• Strong problem-solving skills and communication skills
• Strong attention to detail and analytical skills
• Strong conflict resolution skills and relationship-building skills
• Foreign languages are a plus
• Meets Harry Winston standards for leadership and professional behavior
• Ability to travel as needed
• Affinity for and experience entertaining clients, with knowledge of art, dining, and entertainment in the Los Angeles area

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Vehicle Management System (VMS) Senior Manager to support a proprietary Air Dominance portfolio program located in Berkeley, MO.

The VMS senior manager leads a multi-disciplined team to define, procure, develop, integrate and test an air vehicle VMS. The VMS team is responsible for requirements definition, verification, and validation; hardware selection and integration; VMS software development; and integrated testing in the laboratory and on the final product. The manager will also coordinate with mission systems software, central maintenance software, GN&C, and subsystems managers on program to ensure the integrated VMS product meets requirements. The VMS Leader will also ensure alignment with other portfolio programs on hardware strategies and standards as appropriate. This is a phenomenal opportunity to lead and execute development excellence on an amazingly difficult and critically important program.

Position Responsibilities:

• Manage employees and managers performing engineering and technical activities in vehicle management
• Develop and execute integrated departmental plans, policies and procedures and provide input on departmental business and technical strategies, goals, objectives
• Acquire resources for department activities, provide technical management of internal and external suppliers and lead process improvements
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports
• Provide oversight and approval of technical approaches, products and processes
• Manage, develop, and motivate employees and first-level managers

Basic Qualifications (Required Skills & Experience)

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry.
• 15+ years of experience in the aerospace industry
• 8+ years of experience in an engineering discipline related to Vehicle Management Systems.
• 5+ years of experience as manager
• Ability to travel 10% of time
• This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required) or the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. (A U.S. Security Clearance that has been active in the past 24 months is considered active)
• This position requires ability to obtain Special Program Access, for which the U.S. Government requires U.S. Citizenship only.

Preferred Qualifications

• Knowledge of vehicle systems integration and test.
• Knowledge of lab test processes and procedures.
• Experience with Project Management and integrated scheduling.
• Previous customer interface experience on technical issues.

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $205,700 - $278,300

Applications for this position will be accepted until Apr. 09, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Client Service Manager

Division: Account Management

About the Role

We are seeking a Client Service Manager (CSM) to serve as the primary point of contact for assigned healthcare and union/fund clients, supporting retiree populations with a high-touch, service-driven approach. This is a hybrid, client- and member-facing position that blends account management, benefit administration, healthcare support, and operational coordination.

The ideal candidate brings healthcare account management or health insurance experience (Medicare experience strongly preferred), thrives in a collaborative environment, and enjoys solving problems—not just identifying them. This role requires professionalism, organization, and the ability to manage multiple priorities across a portfolio of 12–18 clients.

Training Program

All new hires participate in a structured 12-week paid training program:

Weeks 1–6: Hands-on training with the Retiree Advocacy (Call Center) team

Weeks 7–12: CSM-specific training, shadowing, and collaboration with billing and operations

Training is full-time and in-person. After completion, the role transitions to a hybrid schedule (3–4 days in-office; 1–2 remote depending on season).

Key Responsibilities

Client Management & Account Oversight

• Serve as the single point of contact for assigned clients
• Provide information regarding eligibility, billing, member services, and benefit structure
• Interpret client-specific data related to products, billing, eligibility, and plan specifications
• Design, prepare, and coordinate member communications on behalf of clients
• Deliver timely reporting and insights
• Develop creative solutions to client challenges
• Lead client events (virtual and onsite) to strengthen engagement
• Travel occasionally (less than 10%)

Escalation & Service Excellence

• Handle escalated calls from members and clients
• Ensure gold-standard service delivery and maintain service quality expectations
• Maintain strong follow-up practices (24–48 hour turnaround expectations)

Advocacy Team Support (Call Center Partnership)

• Support the Advocacy team with group-specific questions
• Oversee age-ins and disenrollments
• Provide cross-team training when new groups or changes are introduced
• Assist with operational coordination and special projects as assigned

Required Qualifications

• High School diploma or equivalent
• 4+ years of experience in customer-facing roles such as client service, account management, sales, operations, benefit administration, or project management
• 2+ years of healthcare-specific experience (health insurance, provider billing, client benefits, Medicare, or medical call center environment)
• Life & Health License (Arizona) – must obtain within 6 months (company sponsored)
• Proficiency in Microsoft Word, Excel, and Office applications
• Strong written and verbal communication skills
• Professional, self-aware, and detail-oriented

Preferred Qualifications

• Experience with Medicare, Medicare Advantage, or Supplement plans (fully insured or self-funded)
• Salesforce proficiency
• ADIP certification
• Experience managing multiple client accounts simultaneously
• Strong presentation skills and client-facing professionalism

Ideal Candidate Profile

• Comfortable managing 12–18 client accounts simultaneously
• Proactive problem solver who proposes solutions
• Collaborative and willing to “roll up sleeves” during peak seasons
• Highly organized and prepared for client-facing presentations
• Thrives in fast-paced, service-driven environments
• Takes initiative and consistently delivers exceptional service

Work Environment & Culture

• Hybrid schedule (3–4 days onsite weekly; additional remote flexibility during off-peak seasons)
• Business casual dress code
• Fast-paced, team-oriented environment (October–December is peak season)
• Supportive, mission-driven culture

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Senior Manager, L&D, Non-Clinical.

Job Summary:

This Senior Manager is an important part of the Learning and Development team and has accountability for development strategies and programs for non-clinical team members. This role will report to the Director, L&D and partner closely with the Field leadership team to create and implement learning solutions and programming that support field team members at all stages of their development.

This Senior Manager is a proven leader who can effectively collaborate with the Field leadership team and other partners in Learning & Development and Human Resources. This leader is a strong performance consultant who can develop solutions and programming to build foundational to advanced knowledge, skills and abilities. This leader has experience orchestrating organizationally complex work and demonstrating business impact through data. This leader must also be hands-on with a willingness to analyze and build, unafraid to roll-up their sleeves to get projects done.

Essential Responsibilities:

• Partner with the Field leadership team and the broader L&D and HR teams to understand specific development needs for Aspen Dental field team members, including operations skill development, leadership and professional development and business management skills.
• Design, develop and deliver a suite of highly effective learning solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
• Create and enable successful learning plans for each role including PSC, OM, OL, RM and TD.
• Manage learning and development Field programs from end-to-end, design, development, communication, facilitation, implementation and program analysis.
• Drive a learning culture within the Field team.
• Understand the specific needs of each learner audience so you can advocate and adapt for their specific needs and preferences.
• Lead a team of end-to-end, non-clinical L&D professionals, providing direction, coaching and support to optimize the performance and potential of each team member.
• Evaluate existing Field programs/content for impact and alignment with organizational needs. Iterate and provide recommendations for learning experiences that increase reach, impact, and future capability requirements.
• Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners.
• Serve as a Learning and Development thought partner. Proactively research and identify opportunities to apply new thinking to improve effectiveness and on the job performance. Stay in touch with learning field trends and best practices.
• Partner with others to solve business problems and execute learning and development initiatives.
• Other duties as assigned.

Requirements/Qualifications:

• Education Level: Bachelor’s degree required
• A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
• A minimum of 5 years project management experience using project management tools to manage medium to large scale content development projects.
• A minimum of 3+ years leading a team of L&D professionals.
• Advanced understanding of adult learning theory and principles.
• Highly developed skill in instructional design and implementing development programs for all audiences.
• Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
• Well versed in multiple applications of digital learning, just-in-time / micro-learning, and blended learning strategies.
• Strong capabilities in data analytics (as it pertains to measuring learning).
• Experience providing consultation to senior leadership on strategic initiatives.
• Excellent communication and influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever-changing environment.
• Excellent facilitation skills. Experience in small and large group facilitation in multiple modalities.
• Ability to travel as needed.

Starting at $119,000+ DOE with a 15% bonus

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is looking for a Systems Engineering Senior Manager – Enterprise Regulatory Administration to join our team in Everett, Washington.

The Safety, Security & Airworthiness organization is seeking to fill a Senior Manager position within the Enterprise Regulatory Administration team. This position is responsible for teams associated with the administration, oversight, and support of the FAA appointed Boeing Organization Designation Authorization (ODA) Unit, including Engineering Unit Members, Inspection Unit Members, and Project Administrators who perform functions on behalf of the FAA. This includes overseeing the appointment, training, and annual assessment of the ODA Unit Members.  This role will provide technical leadership to support the communication and resolution of complex regulatory and compliance issues with the FAA and ODA unit members.

The ideal candidate has experience in leading cross-functional teams, integration across IPTs, certification, safety, and systems engineering. The candidate will have the ability to lead and influence other organizations (programs, functions), the ability to take ambiguous and complex topics and clearly communicate intent, and to plan and drive outcomes. Coordination with regulatory agency counterparts and internal stakeholders will also be central to this role.  

The successful candidate must be qualified, in accordance with FAA Order 8100.15, to be appointed by the FAA as an Administrator for the Boeing ODA unit.

This position manages a direct-reporting team of first-level managers and non-management employees performing engineering and technical activities in the Systems Engineering skill area. A successful applicant will thrive as an essential part of a collaborative environment that extends to external stakeholders, and will be able to successfully balance tactical business needs while working towards strategic goals.

Position Overview:

• Prepare certification documents and artifacts for submission to Regulatory Administration and FAA stakeholders; ensure artifacts are complete, traceable, and aligned to applicable requirements.
• Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives
• Acquires resources for department activities and leads process improvements
• Develops and maintains relationships and partnerships with regulatory authorities, customers, stakeholders, peers, partners and direct reports
• Provides oversight and approval of technical approaches, products and processes
• Manages, develops and motivates employees and first-level managers
• Establishes and implements team priorities and leads accomplishment of organizational objectives
• Creates a culture of continuous improvement and employee engagement to achieve organizational quality, productivity, and timeliness results

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at the Everett, WA site.

Basic Qualifications (Required Skills and Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
• 5+ years of engineering experience
• 3+ years of experience as a leader or manager
• Experience and familiarity with certification processes and procedures and ODA and Applicant roles
• Currently or previously held an FAA ODA Unit Member or Administrator or FAA Designee appointment, or is able to readily obtain an FAA appointment

Preferred Qualifications (Desired Skills and Experience):

• Experience with FAA regulations, policies, and procedures applicable to the ODA functions
• 3+ years of experience working directly with the FAA and/or ODA on type Certification projects
• Bachelor’s degree or higher in Engineering, current engineering managers who do not have an engineering degree but have previous experience in a professional exempt engineering SJC classification will still be considered for exception
• Practical experience conducting analyses and studies for safety, system security, regulatory, certification, product assurance and other specialties to ensure mission success
• Excellent oral and written communication skills
• Proven ability to lead with the Boeing values & behaviors
• Proven ability in team building, coaching, and employee development
• Expertise in resolving cross-functional and cross-program technical and organizational issues
• Experience applying systems engineering and project management best practices

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $181,900 - $246,100

Applications for this position will be accepted until Mar. 24, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Job Title: RCM Client Billing Manager

Department: Revenue Cycle Management (RCM)

Location: Onsite, Gilbert, AZ (preferred) or Remote

Compensation: $80K - $85K

Position Summary

The RCM Client Billing Manager is responsible for overseeing and optimizing the client daily billing operations, support denial management strategy, drive accountability across billing workflow within the Revenue Cycle Management department. This role ensures accurate, timely billing, client account management, revenue reporting, and compliance with contractual agreements. This role involves establishing and enforcing billing policies, overseeing accounts receivable, and ensuring the accuracy and timeliness of all billing-related activities.

Key Responsibilities

Client Billing & Revenue Management

• Oversee client billing in accordance with contractual terms.
• Ensure proper billing methodologies (percentage of collections, flat fee, hybrid models, etc.) are applied correctly.
• Monitor accounts receivable and follow up on outstanding patient balances.
• Reconcile revenue reports and validate billing data for accuracy and completeness.
• Manage month-end close processes related to client billing.

Client Relationship Management

• Serve as primary point of contact for client billing inquiries and issue resolution.
• Partner with clients to review statements, payment trends, and revenue performance.
• Conduct regular billing review meetings with clients as needed.
• Ensure high levels of client satisfaction through timely and professional communication.

Reporting & Financial Analysis

• Ability to create and interpret data analytics and reporting.
• Monitor key performance indicators (KPIs) related to revenue cycle management and implement strategies for continuous improvement.
• Identify discrepancies and implement corrective actions.
• Provide executive-level reporting to leadership.

Compliance & Process Improvement

• Ensure compliance with healthcare regulations, contractual obligations, and internal controls.
• Develop and maintain billing policies and procedures.
• Identify automation opportunities and workflow efficiencies.
• Support audits and documentation requests.

Team Leadership

• Supervise billing staff.
• Provide training, performance management, and professional development.
• Foster a culture of accountability, accuracy, and continuous improvement.

Qualifications

Education

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business, or related field required (Master’s preferred).

Experience

• 5+ years of progressive experience in Revenue Cycle Management.
• 3+ year prior supervisory or management experience preferred.
• Experience with physician services billing strongly preferred.

Skills & Competencies

• Strong knowledge of healthcare billing, coding, insurance claims, and collections processes
• Exceptional Excel knowledge base and skill set required, including pivot tables.
• Proficiency in RCM systems, EHR, clearing house, and financial reporting tools.
• Excellent leadership, communication, and problem solving skills
• Excellent analytical and problem-solving skills.
• Strong client-facing communication skills.
• High attention to detail and organizational skills.

Preferred Qualifications

• Experience in multi-state healthcare organizations.
• CPA, HFMA certification, or related credential preferred.
• Knowledge of value-based care or risk-based contracts is a plus.

YOUR ROLE

The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA’s ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives.

WHAT ARE YOU GOING TO DO?

• Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations.
• Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships.
• Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues.
• Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines.
• Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth.
• Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking.
• Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability.
• Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up.
• Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Bachelor’s Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master’s Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.)
• Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations.
• Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities.

Skills & Characteristics

• Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites.
• Proficiency in Microsoft Office, internet-based tools, and job-specific software applications.
• Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics.
• Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies.
• In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings.
• Excellent planning, time management, collaboration, decision-making, and organizational skills.
• Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Job Title: Senior Manager, Data Architecture (Ref: 195759)

Location: Charlotte, North Carolina – In-Office (5 Days Per Week)

Salary: Up to $175,000 + Bonus

Contact:

We’re looking for an experienced and forward-thinking Senior Manager, Data Architecture to define and lead the enterprise data architecture strategy within a large-scale, data-driven organization. This is a high-impact leadership role where you’ll shape the long-term data roadmap, modernize architecture standards, and guide the evolution of a cloud-based data platform.

In this role, you’ll lead a team of data architects and modelers while partnering closely with Data Engineering, Analytics, BI, Platform, and business stakeholders. You’ll ensure scalable, secure, and high-performing data solutions that enable advanced analytics, operational reporting, and strategic decision-making across the enterprise.

What You’ll Do

• Define and maintain the enterprise data architecture vision aligned to business and technology strategy
• Lead, mentor, and grow a team of data architects and modelers, establishing best practices and standards
• Design and govern scalable data platforms leveraging Azure, Snowflake, and Databricks
• Establish enterprise standards for data modeling (Dimensional, 3NF, Data Vault), integration, and storage
• Define architecture patterns for ingestion, transformation, and cross-domain data integration
• Drive architectural consistency across analytics, BI, and operational data products
• Partner with Data Governance teams to enforce data quality, lineage, metadata, and compliance standards
• Ensure solutions meet security, privacy, and regulatory requirements
• Collaborate with Engineering and Platform teams on cloud architecture and long-term technical roadmap
• Communicate complex architectural designs clearly to both technical and executive stakeholders

What You’ll Bring

• 7+ years of experience in data architecture or advanced data engineering roles
• 5+ years in a dedicated Data Architect or equivalent leadership capacity
• Deep experience designing enterprise-scale data platforms in cloud environments
• Strong expertise in Microsoft Azure data services
• Expert-level knowledge of Snowflake and Databricks
• Extensive experience with enterprise data modeling methodologies (Dimensional, 3NF, Data Vault)
• Experience with data modeling tools such as Erwin (preferred)
• Proven experience leading or mentoring architects or senior technical professionals
• Strong understanding of governance, security, and regulatory considerations in enterprise data environments
• Exceptional communication skills with the ability to influence senior stakeholders

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience)
• 10+ years of progressive experience in data architecture, engineering, or enterprise data platform design

The Senior Manager, Applications will lead and actively manage enterprise business applications across a decentralized, multi-business unit environment.

This is a hands-on technical leadership role. The Senior Manager is responsible for day-to-day application performance, support, enhancements, integrations, and team execution. While the role includes leadership of a 14-person team, it is not purely strategic. The right candidate will be technically credible, comfortable reviewing architecture, troubleshooting issues, guiding solution design, and stepping into complex problems when needed.

The environment is currently steady state, with the expectation of building stronger governance, modernization, and long-term application strategy over time. This role partners closely with ERP stakeholders and enterprise systems teams while maintaining ownership of the broader application landscape.

Key Responsibilities

Application Ownership & Delivery

• Own performance, stability, and continuous improvement of enterprise business applications across multiple business units.
• Oversee application support, enhancements, and lifecycle management.
• Ensure service levels, uptime, and user experience meet business expectations.
• Serve as escalation point for complex technical issues.
• Review and approve solution design, integrations, and configuration changes.
• Maintain visibility into application architecture and technical debt.

Technical Leadership

• Provide hands-on guidance in ERP configuration, integration design, data flows, and reporting architecture.
• Evaluate new tools, platforms, and technologies for business fit and scalability.
• Ensure sound documentation, change management, and release processes.
• Partner with infrastructure, security, and data teams to ensure alignment.
• Support ERP initiatives and ensure downstream application alignment and integration readiness.

Team Leadership & Accountability

• Lead and develop a 14-person applications team.
• Set clear priorities, assign work, and ensure timely execution.
• Establish performance expectations and technical standards.
• Mentor senior analysts and application specialists.
• Create a culture of ownership, responsiveness, and accountability.

Process & Governance

• Improve intake, prioritization, and backlog management processes.
• Implement stronger application governance across decentralized business units.
• Standardize documentation and support procedures where practical.
• Balance speed and control in a multi-entity environment.

Business Partnership

• Work directly with segment leaders and functional stakeholders to understand operational needs.
• Translate business requirements into technical solutions.
• Provide realistic timelines, cost considerations, and risk assessments.
• Communicate clearly with executive leadership on application health and risks.

Role Profile

This role is:

• Technical and hands-on, not purely strategic
• Responsible for execution, not just oversight
• Accountable for application stability and delivery
• Senior enough to influence architecture and enterprise direction

Qualifications

• 10+ years of experience in enterprise application management
• Experience leading multi-person application teams, preferably 10+ direct reports
• Strong understanding of ERP systems, financial systems, operational platforms, and integrations
• Experience working in decentralized or multi-entity environments
• Proven ability to balance steady-state support with forward-looking improvements
• Strong troubleshooting and architectural review capabilities
• Comfortable operating in a practical, execution-focused environment

Senior Manager, Window Design & Creative Retail Strategy

Location: San Francisco, Hybrid (In Office Tuesday - Thursday)

We believe the best work happens together, and this role will work closely with our Marketing, Creative, and Visual Merchandising partners onsite.

The Company

Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 50+ stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We’ve managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That’s where you come in..

Job Description

Marine Layer is seeking a Sr. Manager to shape the creative vision and strategic framework for window design across our fleet of 50+ stores. This newly created role will report directly to the Creative Director and serve as a primary thought partner to our Visual Merchandising team. This role will serve as a key bridge between seasonal brand storytelling and the physical expression of that story in our retail windows.

This role is for a creative leader who thinks like a campaign architect: someone who can translate big-picture brand and fashion narratives into a cohesive, repeatable, and elevated window design system that can be deployed across a diverse store fleet. You will define how Marine Layer shows up in the most public-facing canvas of our brand—on the street, in the window, and in the moment.

You will own the end-to-end creative direction of windows—from outfitting, concept, and design strategy to scalable rollout.

Key Responsibilities

• Define and evolve a multi-season window design strategy for all Marine Layer retail locations that reflects our brand point of view while allowing for flexibility by market, format, and store size.
• Translate seasonal fashion campaigns into window design narratives, ensuring alignment with brand storytelling, product priorities, and key retail moments.
• Develop and present a clear, creative vision for windows to senior leadership, articulating how each season’s concept ladders up to broader brand strategy.
• Lead the creative and strategic arc of window programs, from ideation and design direction through production approach, rollout framework, and post-install evaluation.
• Establish success criteria for window programs, blending qualitative brand impact with measurable signals such as engagement and store performance.
• Act as the steward of window design quality and consistency across the fleet, ensuring the creative intent is maintained in execution.
• Partner closely with Store Operations and Visual teams to ensure concepts are scalable, feasible, and operationally efficient across different store formats.
• Create design toolkits, playbooks, and guidelines that enable strong, consistent execution while still allowing for local nuance.
• Manage relationships with external vendors, fabricators, and installers, owning creative briefings, timelines, and budgets.

Qualifications

• 4 - 6+ years of experience in brand experience, environmental design, creative production, or related fields within a premium or specialty apparel retail context.
• Aesthetic POV and understanding of fundamental design principles.
• A strong creative POV with a passion for Marine Layer and an appreciation for thoughtful, understated brand expression.
• Proven experience translating seasonal campaigns or brand narratives into physical retail environments. Experience in an apparel retail environment is a strong plus.
• Demonstrated success developing scalable creative systems that can be implemented across a multi-store fleet.
• Proficiency in Adobe Creative Cloud (specifically Photoshop, Illustrator), SketchUp, or other 3D rendering software for creating visual mockups.
• Experience managing budgets, vendor relationships, and complex production timelines.
• Highly collaborative leader who can influence across Creative, Marketing ,and Visual Merchandising.
• Comfortable using data insights, and store feedback to refine and evolve creative programs over time.

Perks

• Competitive pay and potential for equity compensation
• Flexible time off
• Health, Vision, and Dental Insurance available
• 401k with Matching
• Flexible Spending Accounts
• Parental Leave
• Wellness Allowance
• Cell Phone Reimbursement

Salary Range: $135,000 – $150,000

TO APPLY

Check out our website and shoot your resume and a thoughtful email about how you relate to our California lifestyle. Cover letters are for the birds…

Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.

Guess we’ve made it big: we heard someone out there is using fake job offers from us for a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.

1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @ account
2. Double-check the email address: most hiring messages come from either or
3. If someone’s asking you to buy supplies for your first day, it’s not us. (We’d hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.

Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer’s day.