Client Remote Desktop Windows Jobs in Usa

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Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.

ABOUT THE POSITION

The Systems Administrator is part of the global Information Technology team. Reporting to the IT regional Manger of Infrastructure. The System Administrator's role is to mange and tune in-house computer software systems and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Key Deliverables

• Install and configure software, hardware, and networks.
• Monitor system performance and troubleshoot issues.
• Ensure security and efficiency of IT infrastructure.
• Upgrade systems with new releases and models.
• Recommend new approaches to improve the organizations network computer system.

Key Activities & Responsibilities

• Assists in the planning, design, creation, development, testing, implementation, and modification of computer programs related to various machine operating systems to include desktop PCs, servers, network equipment and software applications.
• Applies systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.
• Monitors and maintains the use of the company's photocopiers and printers.
• Helps to maintain the IT functionality of the Manufacturing CNC machines/devices within the manufacturing plan.
• Develop, maintain, and monitor procedures for all server backups.
• Monitors, plans, and coordinates the distribution for client/server software and service packs.
• Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
• Performs onsite and remote technical support.
• Assists in the organization and inventory of all hardware and software resources.
• Maintains excellent communication with the IT Manager on all tasks and projects.
• Creates and maintains good technical documentation.
• Provides emergency on-call support as needed.
• Provides backup support to IT Manager when requested.
• Projects positive company image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; displays professional attitude; complies with company dress code.
• Communicates with individuals at all levels within the organization.
• Documents assigned tasks as required.
• Performs work according to supervisor's directives.
• Follows all company policies and procedures at all times.
• Follows proper safety procedures at all times.
• Cleans work area daily.
• Wears personal protective equipment as required.
• Performs other duties as assigned.

To be successful in this role, your experience and competencies are:

• Bachelor's degree in the field of computer science, finance, accounting, or related degree or equivalent work experience.
• 4+ years of experience with Windows Sever platforms with emphasis on Active Directory required, experience with windows 2012R2 or Higher
• Experience in LAN/WAN operations with solid knowledge of LAN/WAN configurations to include experience with Cisco routers and switches, Internet firewalls and wireless technology required.
• Ensures all changes are documented and follow the Sarbanes-Oxley (SOX) change management processes as defined by Corporate IT Standard Operating Procedures.
• Strong background in Outlook and Exchange messaging systems
• Advanced hardware and software troubleshooting skills required.
• Virtualization experience in VMWARE, Hyper-V
• Basic Windows scripting skills preferred.
• Knowledge of principles and theories of network systems and management.
• Experience with data management.
• Ability to identify and resolve a wide range of technical computer-related issues. Hands-on software and hardware troubleshooting experience.
• Able to read, understand, and apply complex technical information.
• Maintain cooperative working relationships with staff and vendors.
• Strong verbal communication skills.
• Ability to work with little supervision and have good time management skills.
• The employee frequently is required to stand, walk, and sit.
• The employee must occasionally lift and/or move up to 50 pounds.

Our Culture and Values

Employees that become part of Astec embody the values below throughout their work.

• Continuous devotion to meeting the needs of our customers
• Honesty and integrity in all aspects of business
• Respect for all individuals
• Preserving entrepreneurial spirit and innovation
• Safety, quality, and productivity as means to ensure success

EQUAL OPPORTUNITY EMPLOYER

• As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Job Title: EUC Talent Required (L2/L3 Support)

Job Type: Onsite

Job Mode: Full Time

Job Overview

Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.

Key Responsibilities

• Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
• Provide end-user and system support across Syncreon, CLI, and other plant locations.
• Deliver onsite support for network changes, hardware installations, and system upgrades.
• Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
• Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
• Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
• Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
• Provide L2/L3 support for:
• Windows and macOS operating systems
• End-user devices
• Core infrastructure services
• Participate in plant leadership meetings and weekly change management calls.
• Support patching and upgrade activities in line with organizational standards.
• Adhere to defined operational standards, SLAs, processes, and service objectives.
• Maintain accurate documentation for service desk procedures and end-user processes.
• Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
• Coordinate with onsite hardware and service vendors for issue resolution and installations.

Required Skills & Qualifications

• Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
• Hands-on experience with Windows OS, macOS, SCCM, and Intune.
• Exposure to manufacturing or plant IT environments is highly preferred.
• Knowledge of network troubleshooting, patch management, and security remediation.
• Experience managing hardware assets, printers, and scanners.
• Excellent communication, coordination, and documentation skills.
• Ability to work independently in an onsite plant environment.

Preferred Experience

• Prior experience supporting shop floor systems in automotive or manufacturing plants.
• Familiarity with ITIL processes, incident management, and change management.
• Experience working with multiple plant locations and stakeholders.

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:
  • Bring your own device - This position does not loan equipment
  • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 11+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 mbps download and 3 mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

• Company Paid Basic Life Insurance
• Company Paid Long Term Disability Policy
• Company Paid Vacation & Holiday Pay
• Company Paid Parental Leave
• Company Paid Maternity Leave
• Company Paid Employee/Family Assistance Program (EAP)
• Voluntary Medical & Vision Insurance
• Voluntary Dental Insurance
• Voluntary Short Term Disability
• Voluntary Supplemental Term Life
• Voluntary Accident, Legal, Hospital, Critical Illness Policies
• 401(k) Plan w/Employer Match
• Annual Company Stock Purchase Opportunities
• Discount Partnerships: Verizon, Ford, Perkspot
• Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

• Create, review and triage support Tier (1-2) tickets on a timely basis
• Project work related to the implementation of new technology tools.
• Provide end-user desktop support via remote support tools or in person visits
• Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
• Install and configure new computers, monitors, and printers.
• Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
• Create clear, concise process and system diagrams and other supporting documentation
• Coordinate with vendors to execute software and firmware upgrades
• Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
• Assist with other projects and tasks as required
• Identify issues requiring escalated support and route to the appropriate team or leadership.
• Identify recurring or unique issues, develop solutions, and verify successful implementation.
• Document and/or update documentation for identified issues, solutions, and procedures.
• Train and/or mentor junior team members. Share knowledge and best practices.
• Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• 3 + years of technical experience working with hardware/software
• Bachelor’s degree or equivalent Experience
• Experience working in windows and virtualized environments
• Ability to utilize an ITSM system for change and incident management
• Microsoft training and related certifications are a plus
• Strong interpersonal, organizational and customer service skills
• Ability to work flexible/extended hours when requested or participate in an on-call schedule
• Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

• Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
• Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
• Lifting and transporting of moderately heavy objects (40 lbs).
• Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

• Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
• Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

• Assess work environment for possible hazards and makes sure training is adequate to the task.
• Has proper personal protective equipment and tools, uses them appropriately for the given task.
• Speaks up if seeing an unsafe act
• Identifies and turns in near miss reports
• Asks for help, when needed, to perform tasks safely.
• Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

Akkodis is seeking a Tableau Admin for a Contract with a client located in San Antonio, TX (Onsite) and ideally strong hands-on Tableau Server, Custom Administrative Dashboards, SSL certificates, LDAP integration, and Active Directory, Data preparation, data extract/live data source validation.

Rate Range: $53/hr-$55/hr (The rate may be negotiable based on experience, education, geographic location, and other factors)

Key Responsibilities

• Maintain Tableau Server and site configurations, including user permissions, groups, projects, and data sources.

• Monitor server performance and capacity planning to ensure optimal performance of the system.

• Design, develop, and implement processes and workflows for administering Tableau Server.

• Stay up to date on new features and functionality in Tableau Server and make recommendations on how to leverage them to improve efficiency and effectiveness.

• Train and support users on proper usage of Tableau Server, including best practices for security, data governance, and data management.

• Perform regular maintenance and upgrades of Tableau Server as needed.

• Manage user access to Tableau Server, including creating and managing user accounts, groups, and permissions.

• Configure and manage Tableau Server security, including SSL certificates, LDAP integration, and Active Directory synchronization.

• Monitor server logs and performance metrics to identify potential issues and recommend solutions.

• Collaborate with IT staff to ensure proper integration of Tableau Server with other enterprise systems.

• Maintain Tableau Server and Desktop license management.

• Responsible for administrating Tableau environment as a primary technical point of contact on Tableau server related incidents and service requests tickets.

• Understanding of network requirement for the Tableau cluster to provide a common graphical interface portal for the end users to access backend data and troubleshooting basic network issues in a Windows server environment.

• Work with Tableau vendor support teams on any tableau cluster related issues /escalations, new tableau requirements to ensure better health of Tableau clusters, upgrade of existing cluster etc.

• Monitor performance of Server through developing Custom Administrative Dashboards.

• Design and Maintenance of Internal Website to display embedded Tableau Dashboards.

• Optimize and troubleshoot Tableau dashboards for performance.

• Design and Development of new Tableau dashboards per business needs.

• Monitoring Tableau scheduled background tasks and response on any service failures.

• Data preparation, data extract/live data source validation, maintenance using other Data Analysis tools.

If you are interested in this job, you can click APPLY NOW For other opportunities available at Akkodis go to If you have questions about the position, please contact Nitish Kumar at

Equal Opportunity Employer/Veterans/Disabled:

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance