Client Remote Desktop Microsoft Jobs in Usa
44 positions found
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Saravanakumar at 224-507-1183 .
Title: Endpoint Engineer MDM Duration: 12 Months Location: Palo Alto, CA Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: Role Summary This is an onsite contract role based at Client's Palo Alto Headquarters.
The Endpoint Engineer is responsible for the design, implementation, and ongoing management of the organization's device ecosystem.
This role focuses on automating the lifecycle of hardware and virtual desktops to ensure a seamless, secure, and zero-touch experience for our global workforce.
You will serve as the subject matter expert for Apple and Windows management and our cloud desktop infrastructure.
Technical Environment Apple (macOS and iOS): Jamf Pro Windows and Android: Microsoft Intune / Endpoint Manager Virtual Desktop: Amazon WorkSpaces (AWS) Scripting: PowerShell, Bash, Python Key Responsibilities 1.
Unified Endpoint Management (UEM) Daily Operations: Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
Service Desk Escalation: Serve as the final point of contact and subject matter expert for service desk escalations related to complex endpoint issues.
Apple Fleet: Architect and maintain the Jamf Pro environment for all macOS and iOS devices.
Manage configuration profiles, policies, and patch management.
Windows and Android: Lead the administration of Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
Provisioning: Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero-touch deployment experience.
2.
Virtual Desktop Infrastructure (VDI) Administer and optimize Amazon WorkSpaces.
Manage WorkSpaces directories, custom bundles, and image creation/maintenance.
Troubleshoot connectivity and performance issues within the AWS ecosystem.
3.
Automation and Engineering Develop and maintain sophisticated scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.
Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.
Implement automated reporting for hardware inventory, license compliance, and security auditing.
4.
Security and Compliance Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.
Partner with Security teams to remediate vulnerabilities across the endpoint fleet.
Required Qualifications Experience: Minimum 3 5 years in an Endpoint Engineering or MDM-focused role.
Jamf Mastery: Proven experience managing both macOS and iOS at scale via Jamf Pro.
Intune Proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
VDI Expertise: Hands-on experience with Amazon WorkSpaces administration.
BYOD Deployment: Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).
Advanced Scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.
Education and Certifications Bachelor's degree in Computer Science, IT, or equivalent professional experience.
Relevant certifications (e.g., Jamf 200/300, Microsoft MD-102, or AWS Certified Cloud Practitioner) are a plus.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
JAMF Pro, BYOD Deployment, Amazon WorkSpaces
ManTech seeks a motivated, career and customer-oriented Service Desk Specialist to join our team in Chantilly, VA.
Responsibilities include, but are not limited to:
The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer’s IT business and mission-focus enterprise systems.
The Service Desk Specialist will be directly responsible for receiving, prioritizing, documenting, and actively resolving end-user submitted requests. Specialists will use common IT skills and tools to provide “hands on” troubleshooting assistance at the desktop level.
The IT Enterprise Service Desk supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), desktop and web-based applications, and unified communications (Video Tele-Conferencing (VTC), Voice over IP (VOIP) phones, etc.).
Able to learn and troubleshoot and repair/resolve various issues/requests for peripheral devices..
Knowledgeable with Microsoft Windows 10, basic networking concepts, PC hardware, and COTS software.
Must be able to work an eight-hour shift. Shift hours for this position are from 10:00 AM until 6:00 PM. Our Service Desk is available 0600 AM until 6:00 PM Monday through Friday.
Proven excellence in written and verbal communication within a team and with end users, VIPs, team managers, and client managers.
Basic Qualifications:
Bachelor’s Degree and 2 or more years of relevant experience.
Needs a Security + certification and a corresponding Compute Environment cert for a Microsoft Windows environment such as the CompTIA A+ or a Microsoft Windows certification.
Able to work directly with customers – over the phone - to elicit all necessary details to capture their IT service request, incident, or problem accurately and completely.
Desirable is Information Technology Infrastructure Library (ITIL) fundamentals.
Candidates must demonstrate the capability to collaborate and independently learn new technologies to be successful.
Clearance Requirement:
Must have a current/active Top Secret/SCI and be able to obtain and maintain a polygraph.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
Why Rosendin?
Committed. Innovative. Engaged.
If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.
WHAT YOU’LL DO:
- Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites.
- Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
- Utilize our trouble-ticketing system to document your work and facilitate communication with our clients.
- Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users.
- Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures.
- Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
- The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.
WHAT YOU’LL NEED TO BE SUCCESSFUL:
- Team player with effective communication & customer service skills with the ability to stay on task when working independently
- Organize and manage multiple tasks in a fast-paced environment
- Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies
- Conversant in Microsoft operating systems and productivity tools
- Experience with Cisco network equipment is a plus
- Demonstrated success taking direction and working independently
- Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented
- Perform in a dynamic and fast-paced team environment
- Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests
- Demonstrated ability to use discretion and sensitivity when handling confidential information.
- Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations
- Extensive experience in multi-org environment
- Engineering and Construction Related Industry Knowledge desired
- System Administration and support experience would be desired
- Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
- Prioritize and manage multiple tasks, changing priorities as necessary
- Work under pressure and adapt to changing requirements with a positive attitude
- Oral and written communication skills as required for the position
- Self-motivated, proactive and an effective team player
- Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
- Associate degree in Information Technology, Computer/Information Science, or related discipline
- Minimum 3 years’ practical IT experience required
- Can be a combination of education, training, and relevant experience
TRAVEL:
- Up to 20%
WORKING CONDITIONS:
- General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
- Noise level is typically low to medium; it can be loud on a job site.
- Occasional lifting of up to 30 lbs.
- We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter – Our Benefits
- ESOP – Employee Stock Ownership
- 401k
- Annual bonus program based upon performance, profitability, and achievement
- 17 PTO days per year plus 10 paid holidays
- Medical, Dental, Vision Insurance
- Term Life, AD&D Insurance, and Voluntary Life Insurance
- Disability Income Protection Insurance
- Pre-tax Flexible Spending Plans (Health and Dependent Care)
- Charitable Giving Match with our Rosendin Foundation
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The D365 Senior Technical Analyst partners closely with D365 Platform Operations Leads to deliver a high-performing, customer-focused support service aligned with agreed service scope and SLAs. This role is responsible for ensuring the stability, maintenance, and continuous optimization of Microsoft Dynamics 365 Finance & Operations (D365 F&O) through effective troubleshooting, user support, system enhancements, and controlled releases.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
- Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
- Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
- Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
- Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
- Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
- Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
- Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
- Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
- Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
- Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
- Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
- Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
- Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
- Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
- Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
- Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
- At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
- Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
- Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
- Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
- Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
- Strong organizational, analytical, and conceptual skills with a high attention to detail.
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Job Description
Why Rosendin?
Committed. Innovative. Engaged.
If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The IT Call Center Representative is responsible for supporting IT Helpdesk operations in the Rosendin IT Call Center.
WHAT YOU’LL DO:
- Provide first level contact for Rosendin Employees contacting the IT Helpdesk for technology support.
- Resolve certain basic level problems for those end users.
- Properly document and escalate unresolved problems to the next level of support.
- Track, route, and redirect incoming problems to their correct resources.
- Ensure proper recording, documentation, and closure of problems in a Helpdesk Ticketing System.
- Utilize excellent customer service skills to provide top level service to Rosendin End Users.
- Conduct Inventory of IT equipment.
- Mobile device setup and back-ups.
- Laptop/Desktop (new and used) imaging, back-up, setup for new Rosendin employees.
- The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties may be assigned based on the position’s role within the business unit.
WHAT YOU BRING TO US:
- High School Diploma.
- One to two years of call center experience and or desktop support is preferred.
- Can be a combination of education, training, and relevant experience.
WHAT YOU’LL NEED TO BE SUCCESSFUL:
- Call Center or Phone support experience would be desired
- Engineering and Construction Related Industry Knowledge desired
- Must be able to interface with end users, prioritize issues, and manage user expectations
- Must be a team player with strong communication & customer service skills with the ability to stay on task when working independently
- Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.)
- Must be able to organize and manage multiple tasks in a fast‐paced environment
- Must be conversant in Microsoft operating systems and productivity tools
- Demonstrated success taking direction and working independently
- Must have excellent customer relation skills, superior written, oral, and interpersonal communication skills
- Demonstrated ability to establish and maintain an effective follow‐up system to ensure timely and accurate handling of information requests
- Ability to work under time pressure and adapt to changing requirements with a positive attitude
- Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
- Must be dependable in reporting to work on time, and adhering to a work schedule
TRAVEL:
- 0 to 5%
WORKING CONDITIONS:
- General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
- Noise level is usually low to medium; it can be loud on the jobsite.
- We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
- Occasional lifting of up to 30 lbs.
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter – Our Benefits
- ESOP – Employee Stock Ownership
- 401 K
- Annual bonus program based upon performance, profitability, and achievement
- 17 PTO days per year plus 10 paid holidays
- Medical, Dental, Vision Insurance
- Term Life, AD&D Insurance, and Voluntary Life Insurance
- Disability Income Protection Insurance
- Pre-tax Flexible Spending Plans (Health and Dependent Care)
- Charitable Giving Match with our Rosendin Foundation
Business Overview
Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we - expanding our global reach and product offering to deliver value for the world's best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners' needs. A five-time winner of "Most Inclusive Climate" at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.
Position Summary
Orion is searching for an Account Executive to join our Client Strategy team. The Account Executive will support various members of the Client Strategy Team, ranging from the Senior Vice President to Manger, on day-to-day management of Orion accounts, develop strong client relationships and work to achieve client goals.
Candidate must be innovative, act as a team player,possessstrong business acumen and the ability to manage key relationships, and be proficient in Excel andpreparingPowerPoint presentations. Strong email, phone, and in- personcommunication skills are important.
Responsibilities:
- Act as client advocate to ensure the best service from Orion as possible
- Develop andmaintainstrong client relationships through effective project management of media deliverables, proactive problem solving of client conflicts and/or buy issues, and the successful execution of allfacetsof account management functions linking the agency and client(s) that lead to long-term retention
- Provide financial reporting to clients through communication of buy authorizations and trade credit statements
- Work with finance team on billing & invoice approvals
- Work with investment teams to collaborate on client deliverables and agency needs
- Participate in related interdepartmental projects and agency meetings
- Assistwith new business needs & competitive analysis
- Schedule andmanageinterdepartmental due dates
- Prepare and update regular status reports and communicate with Investment teams internally and with clients externally to track deliverables
- Manage and provide clients withaccurateandtimelymedia deliverables toinclude:buy schedules and maintenance, tracking and performance and added value
- Provide financial reporting of client activity internally to finance and accounting teams for forecasting and reconciliation purposes
Qualifications:
- 1+ years' work experience (media, marketing, or advertising fields preferred)
- Proven ability to handle multiple priorities/tasks and consistently meet deadlines
- Excellent written and verbal skills, and superior attention to detail
- Ability to be a team player and exhibit leadership skills
- Mustpossessstrongproficiencywith Microsoft Desktop software,specifically,Word,Exceland PowerPoint
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .
Salary Range$65,000—$65,000 USD
Position Overview
The Manager, Video Partnerships is the base-level management role on the Video Partnerships team, with responsibilities including managing all National video buying activity, negotiating buys, checking preliminary and final post buy delivery, and tracking performance. Managers assist with the management of Partnerships team - developing their skills, evaluating their performance, and managing their growth. The individual is tasked with developing and maintaining strong client relationships. The Manager will drive the team to explore and identify non-traditional partnerships opportunities. This is critical to their development and the success of the Partnerships division. The Manager of Video Partnerships will need to be able to identify partnership opportunities that can exist outside of the standard paid media environments.
Responsibilities
- Serve as a backup to the Associate Director for client relationships
- Collaborate with internal teams to align with and deliver against client KPIs
- Update status documents for client meetings, prepare email recommendations, and buy presentations
- Write POVs for targeted opportunities to drive client business
- Stay knowledgeable about the client's business and competitors to determine advertising and media needs
- Direct and provide guidance to the team, ensuring superior negotiations for maximum value and efficiency
- Oversee media negotiations for various channels and collaborate with partners for promotional opportunities
- Maintain up-to-date knowledge of programming trends, marketplace conditions, and train negotiators
Required Skills and Experience
- Experience buying network, cable and syndication with Media company or experience within the Media Industry
- Experience in negotiating upfront, scatter and opportunistic buys
- Excellent written and verbal communication skills
- Proven superior customer service skills
- Proficiency with Microsoft Desktop software, specifically Excel and Word, PowerPoint preferred
- Proficient with MBox or equivalent Inventory Management system
- Experience across a variety of media channels
Desired Skills and Experience
- Working knowledge of third party Internet marketing research: comScore Media Metrix, Nielsen NetView, @Plan, NetRatings, and others
- Demonstrated ability to think and execute "out of the box" ideas
- Strong developed relationships with the Networks
- 4+ years of local senior buying/supervising or related industry experience
- Proven leadership ability and/or prior experience in supervising a team
- Ability to work successfully within a team, handling multiple projects and meeting tight deadlines under pressure
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email .
Salary Range$80,000—$90,000 USD
IT Service Desk Analyst
Location: Downtown Fort Worth
CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team.
As a member of the Desktop Engineering team, you’ll be exposed to multiple areas of enterprise IT support. You’ll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments.
Key Responsibilities:
- Respond to and resolve incoming support requests related to Windows desktop/laptop systems
- Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms
- Troubleshoot Active Directory issues, including group policies and user permissions
- Use enterprise tools to support endpoint management, system imaging, and deployments
- Provide first-tier support for network and telecommunications issues
- Collaborate with internal IT teams to escalate and resolve more complex technical challenges
- Maintain detailed documentation and follow standard operating procedures
Requirements:
- Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment
- Strong communication skills with a customer-first approach to technical support
- Solid foundational understanding of Windows operating systems, Office 365, and networking basics
- Ability to work flexible shifts including evenings, overnights, weekends, and holidays
- Experience with EPIC software is preferred but not required
- Reliability and independence, especially during overnight shifts where self-direction is essential
Why Work with CornerStone TTS:
At CornerStone TTS, we focus on more than filling roles—we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements.
If you’re looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we’d like to connect.
Position Type: Full Time (40+)
Pay Type: Salary
Seasonal Work: No
Northeast Paving Benefits:
- Company Paid Basic Life Insurance
- Company Paid Long Term Disability Policy
- Company Paid Vacation & Holiday Pay
- Company Paid Parental Leave
- Company Paid Maternity Leave
- Company Paid Employee/Family Assistance Program (EAP)
- Voluntary Medical & Vision Insurance
- Voluntary Dental Insurance
- Voluntary Short Term Disability
- Voluntary Supplemental Term Life
- Voluntary Accident, Legal, Hospital, Critical Illness Policies
- 401(k) Plan w/Employer Match
- Annual Company Stock Purchase Opportunities
- Discount Partnerships: Verizon, Ford, Perkspot
- Health and Wellness Benefits, including Monthly Gym/Fitness Incentives
General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties
- Create, review and triage support Tier (1-2) tickets on a timely basis
- Project work related to the implementation of new technology tools.
- Provide end-user desktop support via remote support tools or in person visits
- Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
- Install and configure new computers, monitors, and printers.
- Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
- Create clear, concise process and system diagrams and other supporting documentation
- Coordinate with vendors to execute software and firmware upgrades
- Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
- Assist with other projects and tasks as required
- Identify issues requiring escalated support and route to the appropriate team or leadership.
- Identify recurring or unique issues, develop solutions, and verify successful implementation.
- Document and/or update documentation for identified issues, solutions, and procedures.
- Train and/or mentor junior team members. Share knowledge and best practices.
- Actively participate in team meetings and feedback sessions.
Qualification Requirements
General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
- 3 + years of technical experience working with hardware/software
- Bachelor’s degree or equivalent Experience
- Experience working in windows and virtualized environments
- Ability to utilize an ITSM system for change and incident management
- Microsoft training and related certifications are a plus
- Strong interpersonal, organizational and customer service skills
- Ability to work flexible/extended hours when requested or participate in an on-call schedule
- Able to work both independently and effectively with remote team members as necessary
Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
- Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
- Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
- Lifting and transporting of moderately heavy objects (40 lbs).
- Drive to locations to assist users or deploy systems as needed
Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
- Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
- Noise level in the office work environment is normal.
Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
- Assess work environment for possible hazards and makes sure training is adequate to the task.
- Has proper personal protective equipment and tools, uses them appropriately for the given task.
- Speaks up if seeing an unsafe act
- Identifies and turns in near miss reports
- Asks for help, when needed, to perform tasks safely.
- Considers if there is a safer way to perform work and communicates.
Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.
We support a Drug-Free Workplace.
EOE AA M/F/Vet/Disability are encouraged to apply.
Company Description
Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.
As a family business business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.
Role Description
We are seeking a detail-oriented Ecommerce & Inventory Coordinator to own product setup, inventory workflows, and Email and SMS briefing execution across Greenwich St. Jewelers’ Shopify Plus ecosystem. This role ensures accuracy, consistency, and visual excellence across PDPs, collection pages, site merchandising, and lifecycle marketing initiatives.
The ideal candidate brings strong operational rigor, advanced Shopify Plus fluency, and hands-on experience supporting Email and SMS programs in a luxury e-commerce environment.
This is an on-site role requiring 5 days per week in our New York City office.
Core Responsibilities
Site Inventory Listings
- Receive newly entered inventory from the Inventory Associate to commence website processing, including:
- Sorting and maintaining inventory in designated GST locations according to status
- Reporting any additional main photo needs to Vendor or Inventory Associate
- Writing and formatting long-form web descriptions optimized for SEO and UX
- Listing all product details per GST guidelines in bullet format
- Ensuring all online assets are complete and set live in Shopify within two weeks of receipt, notifying sales floor managers for merchandising within the same timeframe
- Creating variants and setting evergreen status as needed once product is live on Shopify
Site Maintenance
- Create, merchandise, and maintain all collection pages, including monthly audits of designer and Top Nav collections for accuracy and relevance
- Conduct weekly site and merchandising audits to ensure PDPs have complete web descriptions, product details, imagery, and supporting assets
- Update photos for alternate metals as needed
Site Strategy & Experience
- Own upload, strategy, and briefing for all site assets, working with the Graphic Designer, Ecommerce & Marketing Director, and Developers (if needed) to ensure assets are on-brand and optimized for mobile and desktop
- Leverage data and Shopify knowledge to translate strategic direction from the Ecommerce & Marketing Director into high-impact site experiences for key moments (Holiday, Sale, Collaborations, etc.)
- Own weekly and monthly site performance and merchandising reporting, providing thoughtful analysis and actionable recommendations
- Ensure press and promotional mentions are reflected on-site via appropriate badges and merchandising
Third-Party Management
- Create, assign, and follow up on all developer tickets covering new feature requests, visual issues, promotions, site updates, new themes, and ongoing enhancements
- Attend all Digital Agency meetings with the Ecommerce & Marketing Director, leveraging time to address high-priority initiatives and outstanding requests
- Execute all agency-recommended site updates with Ecommerce & Marketing Director approval
- Monitor digital project execution to ensure initiatives progress according to timelines and roadmap
- Own site updates required to support SEO and Paid Media initiatives, including collection creation, merchandising, and providing linking destinations
- Coordinate cross-agency communication and initiatives to ensure alignment and timely execution
- Provide linking direction, create collection pages, and optimize merchandising for Email Marketing
- Add new vendors to Shopify as needed
Email & SMS Responsibilities
- Own monthly briefing process, including copy, image selection, segmentation, send times, and template direction for Email Campaigns, Flows, and SMS
- Own reporting and data analytics for Email Campaigns, Flows, and SMS
Photography Responsibilities
- Assess styled and on-model shot needs for upcoming site and email assets and submit requests to the Social Media Coordinator
- Add SKUs with missing imagery to the shot list weekly
- Pull product and organize trays by designer ahead of shoots
- Return jewelry to the appropriate display, tray, or bin post-shoot
- Receive web-ready alt-view folders once complete
- Upload new imagery to PDPs and adjust image order so model alt views appear first
Qualifications & Skill Summary
- At least 3 years of professional, non-internship experience required
- Advanced Shopify Plus experience across product uploads, variants, collections, merchandising, and PDP optimization
- Strong understanding of e-commerce merchandising and UX best practices
- Proven experience managing inventory workflows via Shopify Plus and Luxe
- Hands-on experience briefing and supporting Email and SMS campaigns and flows
- Advanced Klaviyo experience across segmentation, scheduling, and reporting
- Strong analytical and reporting skills across site performance, Email, and SMS
- Working knowledge of SEO best practices for e-commerce content and structure
- Experience collaborating with developers, agencies, and cross-functional teams
- Strong project management skills across multiple priorities and deadlines
Programs & Platforms
- Advanced Shopify Plus - Required
- Advanced Klaviyo - Required
- Microsoft Office
- Luxe (retail inventory platform)
- Google Workspace
- Project management platforms: Asana, Basecamp
- Google Analytics, Shopify Analytics, Klaviyo Analytics, Microsoft Clarity
- Adobe Photoshop
Benefits
- Annual Salary $70,000-$80,000
- 15 paid vacation days and 5 sick/personal days per year
- Medical/Dental/Vision for employee
- Flex Spending Account
- Commuter Spending Account
- 401k with matching (eligible after 1 year of employment)
- Employee Discounts for Self Purchases
Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Reporting to the VP of Estimating, the Schedule Development Manager oversees the development of detailed project schedules for all Faulconer Construction areas. The Schedule Development Manager will provide high-quality project schedules that exceed industry standards. This position will be responsible for guiding scheduling construction sequencing, developing, and delivering training, and supervising critical path analysis. The Schedule Development Manager will coordinate between Operations, Field Leadership, the Shop, and others to support the scheduling needs. The Schedule Development Manager will always maintain Faulconer Core Values.
Primary Job Responsibilities:
- Lead the development of detailed project schedules along with the project teams’ input for all work in progress
- Collect progress information for updating and reporting project status
- Performing impact analysis for potential delays and changes
- Utilizing schedule baselining to maintain “as-built” project schedules
- Develop bid proposal schedules
- Ensure scheduling consistency between all Faulconer area offices
- Oversee and provide training to enhance company scheduling capabilities in P6- desktop and mobile, as well as 4-week look ahead schedules
- Participate in the following Project Meetings: Preconstruction Handoff, Kickoff, Exit Strategy, Post Project Review, and Bi-Weekly PM Meetings
- Work to improve project revenue forecasting through P6
- Learn and implement relevant lean construction principles
- Participate in the reporting of Company Equipment Backlog via P6
Travel Expectations: Up to 25% of time outside the home office, traveling to other area offices and project locations.
Qualifications:
- 3+ years of direct work experience in a construction management capacity, including all aspects of project execution.
- Experience with P6 (or equivalent scheduling software) and Microsoft Office Suite.
- Experience in working both independently and in a team-oriented, collaborative environment.
- Excellent verbal, written, and interpersonal communication skills.
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
- Ability to elicit cooperation from a wide variety of sources, including upper management, other departments, and vendors.
- Must be able to learn, understand, and apply new technologies.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Competent and proficient with the full Microsoft Office Suite.
- Bachelor's or Master’s degree in engineering, construction management, business, technology, or related field of study.
Work Authorization / Security Clearance
- Employee must be eligible to work in the United States.
- Drug screens are required after an offer is accepted and continued employment is based on initial drug screen and any future/random drug screens administered.
- A background check will be required.
- A confidentiality agreement may be required.
- Driving records may be required.
- Further clearance may be required by clients (i.e. government or military site access).
Faulconer Team Attributes:
- Positive, team oriented attitude
- Open to personal and professional training and development
EOE:
It is the policy of Faulconer Construction Company, Inc. to assure that applicants and employees are treated without regard to their race, religion, sex, color, national origin, age, or disability. Such actions shall include employment, upgrading, promotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship and on-the-job training. Comments or complaints regarding matters described in the preceding paragraph should be directed to Human Resources. Correspondence directed to HR should be sent to 2496 Old Ivy Road, Charlottesville, VA 22903.
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Job Description
PacWest Machinery is recruiting for an Aggregate Specialist living in Eastern Washington to be a team member of the company's Spokane, WA branch. The successful candidate will have responsibility for Crushing, Screening, Washing, and Conveying sales & rentals in Eastern Washington.
PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products. The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho. PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth.
The successful applicant will be responsible for representing the Company within a defined territory and delivering profitable sales and rental results, including:
Essential Duties:
* Manage a designated territory and/or customers to maximize the PacWest Machinery presence on equipment purchases. Sells, rents and leases new and used aggregate equipment.
* Quotes and negotiates prices, delivers contracts and closes orders.
* Grows and develops relationships and customer loyalty to increase market share, total revenue and gross profit.
* Works with customers and potential customers to provide solutions to their equipment needs. Provides on-site expertise for demonstrations, machine inspections and technical support
* Attends training and sales meetings as required to stay current with new equipment and special promotions. Keeps accurate and up-to-date information in the Company's sales tracking system and controls sales expenses.
Qualifications:
* Five years of experience in aggregate equipment sales, preferred, but experience in a related equipment sector will be considered
* College degree preferred. Equipment sales experience may be substituted or combined with education.
* Ability to use standard desktop applications such as Microsoft Office, online machine specification and ordering software and other internet-based programs.
* Ability to communicate clearly with customers, suppliers and colleagues.
* Ability to analyze and interpret professional journals, technical procedures, general business periodical and governmental regulations. Ability to occasionally write business correspondence. Ability to effectively present information and respond to questions from clients, managers, suppliers and the general public.
* Must be able to travel throughout the territory with an occasional overnight stay.
* Must possess a valid driver's license and a clean driving record.
* Strong references from former employers and colleagues.
PacWest Machinery is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status.
Pay: Base plus commission with an expected range of $65,000 - $140,000
Schedule:
* Monday to Friday
* Work Location: In person
* Occasional overnight travel
Benefits:
* 401(k) with matching
* Health insurance
* Dental insurance
* Vision insurance
* Paid time off
* Vision insurance
Education:
* High school or equivalent (Required)
License/Certification:
* Driver's License (Required)
Ability to Commute:
* Spokane Valley, WA 99216 (Required)
Company Description
PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products. The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho. PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth
Company Description
PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products. The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho. PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth
Job Description
PacWest Machinery is recruiting for an outside Sales Representative living in the Mount Vernon, WA market to be a team member of the company's local branch. The successful candidate will have responsibility for heavy-duty equipment sales in the Portland metropolitan area.
PacWest provides a full line-up of heavy machinery covering general production, aggregate processing, road, and utility equipment from well-known companies including Volvo Construction, Metso Minerals, Etnyre, Tymco, Yanmar and leading attachment suppliers. The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington and Northern Idaho. PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth. More can be found at successful applicant will be responsible for representing the Company within a defined territory and delivering profitable sales and rental results, including:
Essential Duties:
* Manages a designated territory and/or customers to maximize the Company's presence on equipment rentals and purchases. Sells, rents and leases new and used Volvo and complementary equipment.
* Quotes and negotiates prices, delivers contracts and closes orders.
* Grows and develops relationships and customer loyalty to increase market share, total revenue and gross profit.
* Works with customers and potential customers to provide solutions to their equipment needs. Provides on-site expertise for demonstrations, machine inspections and technical support
* Attends training and sales meetings as required to stay current with new equipment and special promotions. Keeps accurate and up-to-date information in the Company's sales tracking system and controls sales expenses.
Qualifications - the ideal candidates will possess the following:
* Five years of experience in construction equipment sales, preferred, but experience in a related equipment sector will be considered
* College degree preferred. Equipment sales experience may be substituted or combined with education.
* Ability to use standard desktop applications such as Microsoft Office, online machine specification software and other internet-based programs.
* Ability to communicate clearly with customers, suppliers and colleagues.
* Ability to analyze and interpret professional journals, technical procedures, general business periodical and governmental regulations. Ability to occasionally write business correspondence. Ability to effectively present information and respond to questions from clients, managers, suppliers and the general public.
* Must be able to travel throughout the territory with an occasional overnight stay for training, company meetings, etc.
* Must possess a valid driver's license and a clean driving record.
* Strong references from former employers and colleagues.
PacWest Machinery is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status.
Pay: Base plus commission with an expected range of $55,000 - $130,000
Schedule:
* Monday to Friday
* Work Location: In person
* Occasional overnight travel
Benefits:
* 401(k) with matching
* Health insurance
* Dental insurance
* Vision insurance
* Paid time off
* Vision insurance
Education:
* High school or equivalent (Required)
License/Certification:
* Driver's License (Required)
Ability to Commute:
* Mount Vernon, WA 98274 (Required)
Company Description
PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products. The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho. PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth
Company Description
PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products. The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho. PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth
Immediate need for a talented Executive Assistant. This is a 06 months contract opportunity with long-term potential and location is Mountain View, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-06266
Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
- Calendar Management: Manage complex executive calendars, schedule meetings, coordinate appointments, and arrange travel logistics.
- Communication Management: Serve as a liaison for internal and external communications, including managing emails and Slack messages on behalf of executives.
- Documentation & Reporting: Prepare presentations, reports, meeting materials, and other documentation as requested.
- Event Planning: Organize and coordinate meetings, conferences, offsites, and team events.
- Expense Management: Track and process expense reports, manage budgets, and ensure compliance (Concur experience preferred).
- Project Support: Assist with planning and execution of cross-functional projects, ensuring timely delivery.
- Stakeholder Engagement: Build and maintain strong relationships across departments; represent executives professionally.
- Records & Information Management: Maintain company records, confidential documents, and data analysis tasks as needed.
Key Requirements and Technology Experience:
- Minimum 3 years of experience supporting multiple senior executives at the Executive Administrative level.
- Advanced Outlook calendar management skills (critical requirement).
- Expert-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Slides, Sheets), Windows desktop applications, and Box.
- Strong written and verbal communication skills across all organizational levels.
- Proven ability to prioritize, multitask, and thrive in a fast-paced environment with limited supervision.
- Strong organizational, coordination, and project management skills.
- Proactive mindset with the ability to anticipate executive needs and manage up and across teams.
- High level of professionalism, discretion, and confidentiality.
- Experience with Concur expense management system.
- Previous experience supporting Director and VP-level leaders in a corporate environment.
- Experience working in highly cross-functional organizations.
- Strong customer-service orientation with the ability to handle sensitive matters with urgency and diplomacy.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Job Overview
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
- Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
- Provide end-user and system support across Syncreon, CLI, and other plant locations.
- Deliver onsite support for network changes, hardware installations, and system upgrades.
- Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
- Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
- Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
- Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
- Provide L2/L3 support for:
- Windows and macOS operating systems
- End-user devices
- Core infrastructure services
- Participate in plant leadership meetings and weekly change management calls.
- Support patching and upgrade activities in line with organizational standards.
- Adhere to defined operational standards, SLAs, processes, and service objectives.
- Maintain accurate documentation for service desk procedures and end-user processes.
- Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
- Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
- Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
- Hands-on experience with Windows OS, macOS, SCCM, and Intune.
- Exposure to manufacturing or plant IT environments is highly preferred.
- Knowledge of network troubleshooting, patch management, and security remediation.
- Experience managing hardware assets, printers, and scanners.
- Excellent communication, coordination, and documentation skills.
- Ability to work independently in an onsite plant environment.
Preferred Experience
- Prior experience supporting shop floor systems in automotive or manufacturing plants.
- Familiarity with ITIL processes, incident management, and change management.
- Experience working with multiple plant locations and stakeholders.
Title: AV Technician
Location: San Jose, CA
Full Time
Profile Summary
We are looking for a skilled and dedicated Desktop Support with AV Technician (Level 2) who can deliver reliable and high-quality audiovisual support within a corporate enterprise environment. The ideal candidate will bring strong technical expertise in AV system installation, configuration, troubleshooting, and maintenance. This role requires a proactive technician who can ensure seamless meeting room operations, support live and hybrid events, and collaborate effectively with cross-functional teams. A strong customer-service mindset, attention to detail, and the ability to manage multiple tasks in a dynamic workplace are essential for success in this role.
About Teceze
Teceze is a global technology services company specializing in end-to-end IT support, infrastructure management, cybersecurity, and digital transformation solutions. We partner with leading organizations worldwide to deliver reliable, scalable, and innovative technology services tailored to business needs. Our team is driven by a commitment to excellence, fast response, and customer satisfaction. At Teceze, we focus on empowering our clients with seamless technology experiences—whether through on-site support, remote operations, or dedicated project-based services. With a strong presence across multiple regions, we pride ourselves on our expertise, professionalism, and ability to deliver consistent, high-quality outcomes.
Key Responsibilities
- Install, configure, and maintain AV systems (displays, projectors, microphones, cameras, speakers, and control systems).
- Provide daily operational support for conference rooms and event spaces.
- Troubleshoot and resolve issues related to audio, video, control, and connectivity.
- Support major video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and Webex.
- Perform preventive maintenance, firmware updates, and room readiness checks.
- Collaborate with IT, facilities, and vendors to ensure full AV system functionality.
- Provide on-site event support for meetings, town halls, and hybrid events.
- Document configurations, issue resolutions, and maintenance activities.
Qualifications & Skills
- 3–5 years of experience in technical support.
- Strong understanding of AV control systems (Crestron, Extron, AMX).
- Working knowledge of networking fundamentals (LAN, VLAN, IP addressing).
- Experience with DSPs, switchers, and signal routing.
- Excellent troubleshooting, communication, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.
About the Role
As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.
Responsibilities
- Help Desk Support:
- Respond promptly to incoming technical support requests via phone, email, or ticketing system.
- Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
- Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
- End-User Assistance:
- Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
- Educate users on basic IT concepts and best practices to prevent recurring issues.
- Ensure a positive customer experience by providing empathetic and courteous service.
- Software and Application Support:
- Install, update, and configure software applications and operating systems for end-users.
- Troubleshoot software-related issues, including application errors and compatibility problems.
- Collaborate with other teams for advanced software support and escalation.
- Hardware Support:
- Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
- Coordinate hardware repairs and replacements when necessary.
- Maintain an accurate inventory of hardware assets.
- Network Support:
- Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
- Escalate complex network issues to the appropriate team for resolution.
- Documentation and Knowledge Sharing:
- Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
- Document common issues and resolutions to expedite future problem-solving.
- User Training:
- Conduct user training sessions on IT tools, security awareness, and best practices.
- Provide guidance on password management and security protocols.
- IT Policy Adherence:
- Ensure end-users adhere to IT policies and security protocols.
- Report any potential security breaches or policy violations promptly.
- Continuous Improvement:
- Participate in team meetings and share insights for improving the Help Desk support process.
- Stay updated on the latest IT trends and technologies through training and self-study.
Qualifications
- Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
- Proven experience in technical support, particularly in a Help Desk environment.
- Strong knowledge of Windows operating systems.
- Familiarity with common software applications, productivity tools, and collaboration platforms.
- Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
- Exceptional communication and customer service skills.
- IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
- Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.