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Entry Level Business Management
We are looking to train an entry level manager from the ground up to act as the first point of contact with new customers, answer their queries and increase client satisfaction.
If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients' needs while representing our company in a positive way. Previous customer service experience will be an advantage.
Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.
Responsibilities
- Gather information on assigned clients
- Contact clients to understand their needs
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients' queries
- Build strong client relationships, through regular communication
- Report on the status of accounts
- Suggest company products/services that maximize client satisfaction
- Communicate product and pricing details clearly
- Promote new products/services to existing customers
Requirements and skills
- Strong (verbal and written) communication skills with an ability to build relationships
- Effective presentation and negotiation skills
- High degree of professionalism
- Good time-management skills with a problem-solving attitude
- Must be authorized to work in the USA
- Bachelor's Degree preferred
- Currently in NYC area and ready to work immediately
Thank you for your interest!
Bringing smiles is what we do at TTEC...
for you and the customer.
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.
ExperienceTTEC What You'll be Doing Reporting to the SVP, Travel, Retail & CPG, this experienced executive will lead a specialized client portfolio across retail clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level Retail industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
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Remote working/work at home options are available for this role.
As a Private Client Director with Fisher Investments, you will call high-net-worth leads we provide, qualifying and scheduling face-to-face appointments. You will meet with prospective clients with the goal of gathering new clients and assets for our firm. This position is highly entrepreneurial and involves warm initial calls and in-person selling to close business. You will be supported by dedicated portfolio management and client service groups who manage the transition and retention of client relationships, allowing you to focus purely on selling. You will report to the Managing Director.
Your Qualifications:
* Consistent and quantifiable individual sales success with stock market investors
* RDR level 4 qualification
* 5+ years of success selling to high net worth individuals
* Quantifiable track record in closing new investor business
* Motivated mindset to set and reach goals: "money is a measure of success"
* Calculated risk-taker; willing to win-some, lose some
* Proven closer; outstanding documented sales ability
* Optimistic outlook; see failures as opportunities to improve and find solutions
* High activity orientation and persistent through setbacks
* Ability to connect with a wide array of audiences through dynamic interpersonal skills
* Highly ethical and professional
Why Fisher Investments Europ e:
The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.
It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:
* 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
* 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
* Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
* $10,000* fertility, hormonal health and family-forming benefit
* A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
* Gym subsidy of up to £50 per month
* Employee Assistance Program and other emotional wellbeing services
* A collaborative working environment that practises ongoing training, educational support and employee appreciation events
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
Under the general direction of the Health Plan Management leadership, the Health Plan Management Associate will work closely with the Health Plan team to support key initiatives for a select group of Health Plan clients that result in exceptional service and attentiveness to client needs.
The Health Plan Management Associate must be a reliable selfstarter who thrives in a fastpaced, challenging environment, maintains a positive attitude, and demonstrates strong attention to detail and multitasking abilities.
Essential Duties and Responsibilities
- Acts in a support role for a book of business within the HP management team supporting Health Plan Managers with their accounts.
- Internal and external coordination, tracking of requests, and driving resolution of issues across various internal and external teams, building strong relationships along the way.
- Performance Guarantee and Service Level Agreement Tracking
- Tracking & submission of security audit/inquiries.
- Provide regular status reporting to track project/tasks progress against goals, objectives, and timelines.
- Develop and own a project management tracking system that enables efficient monitoring of key tasks and ensures consistent followthrough.
- Maintaining Health Plan Partner playbook.
- Coordinating and monitoring Marketing activities, triaging issues as required.
- Other requests to support the overall Health Plan book of business.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Required Qualifications
- A Bachelor's degree from a four-year college or university.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Outlook.
- Possesses excellent communication and presentation skills, both verbal and written.
- Must work collaboratively with all team members and cross-departmentally.
- Occasional travel may be required for internal and client facing meetings.
NOTE: THIS IS AN IN-PERSON ROLE
We are seeking dedicated individuals to join our team as a Manager in Training. In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from our executive leadership team.
As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.
We are looking for individuals who are looking for a career. If you are looking for a career that does not have that glass ceiling, this might be the opportunity for you.
Must have a clean background and have your own transportation.
Career Opportunity with a 125+ Year-old company
- Average 1st Year $75,000-$105,000
- Great Retirement Plan
- Access to company benefits
- Weekly Bonus
Key Responsibilities:
- Service existing client base and manage client relationships.
- Supervision of team activity and results
- Train and develop incoming team members on existing systems.
- Daily reporting of field activity using Salesforce-based CRM
- Daily focus on client management/growth, training, and leadership development
Required Skills / Desired Qualifications:
- Excellent organizational skills and attention to detail.
- Strong interpersonal and communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and delegate them when appropriate.
- Ability to function well in an occasional high-paced environment.
- Passion for helping people and developing relationships.
- Sales or customer service experience.
- Self-motivated and goal-oriented mindset.
- The desire to be active in the community.
- Knowledge of CRMs (Salesforce preferred).
Why Us?
- Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture:
- Here people are ambitious but respectful, high-energy, and treat every member like family.
- We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture.
- Grow with Us: Dive into continuous learning and development opportunities
We are organized, proactive, and resourceful professionals who thrive in high-performing teams. We excel in dynamic, fast-paced environments, where meeting deadlines and exceeding expectations are part of our daily routine. Our attention to detail ensures that all relevant information is properly accounted for, and we dive into the specifics to deliver outstanding results. We take pride in our ability to prove ourselves and seek opportunities to advance our careers within a reputable and award-winning company.
Does this sound like you? Apply to our Digital Marketing PM Talent Bench today!
As a Project Manager you have:
- Digital agency experience (must have)
- Client-facing experience
- Well-versed with digital marketing tools and platforms
- Strong organizational and prioritization capabilities in a fast-paced environment
- Exceptional verbal and written communication skills for clear and effective presentations
- Understanding of creative, website, and digital marketing channels (SEO, Paid Media, Social, etc.)
- Experience with budget management
- Team player
Red Door Interactive is an Equal Opportunity Employer Celebrating the Diversity of Our Employees, Our Clients, and the Work We Do.
When work resonates with people in a wide range of industries, geographies, and cultures, we all win. To create impactful work together, we nurture an inclusive environment that invites diverse voices and empowers our people to contribute their whole selves to our craft.
Red Door Interactive is an Equal Opportunity Employer Celebrating the Diversity of our Employees, our Clients, and the Work We Do.
Key Responsibilities
- Act as a Proxy Product Owner representing the client's strategic interests within a global delivery organization.
- Serve as the central coordinator for product requirements across multiple stakeholder groups, ensuring alignment between business objectives and technical delivery.
- Manage prioritization of product features and initiatives to ensure maximum business value and efficient project execution.
- Facilitate communication between global development teams, client stakeholders, and third-party vendors.
- Ensure product development aligns with enterprise architecture, governance standards, and customer experience goals.
- Guide the creation and evolution of a digital parts-commerce platform built on Adobe Commerce and AEM.
- Support program coordination across three simultaneous global delivery pods working on a large-scale eCommerce implementation.
- Evaluate stakeholder requests and make strategic product decisions to protect project scope, budget, and long-term product integrity.
- Maintain strong documentation and organization of product requirements, dependencies, and roadmap priorities.
- Collaborate closely with engineering, UX, and program leadership to deliver a high-quality, scalable commerce platform.
Required Qualifications
- 5+ years of experience as a Product Owner, Product Lead, or Strategic Product Consultant in a large, matrixed organization.
- Proven ability to influence cross-functional stakeholders and lead initiatives without direct authority.
- Strong experience acting as a client proxy in consulting, agency, or enterprise environments.
- Functional knowledge of Adobe Commerce (Magento) and Adobe Experience Manager (AEM) ecosystems.
- Experience working on complex enterprise eCommerce platforms.
- Strong communication, organizational, and coordination skills with the ability to manage multiple stakeholders and dependencies.
- Experience collaborating with third-party vendors and technology partners.
- Must be based in the Detroit metropolitan area and able to work onsite four days per week.
Preferred Qualifications
- Deep knowledge of the Automotive Aftermarket industry, including the complexities of automotive parts data such as fitment, shipping constraints, and core charges.
- Experience with motor parts, accessories, or parts-sales commerce platforms.
- Familiarity with Scaled Agile Framework (SAFe) or similar enterprise agile frameworks designed for cross-departmental coordination.
- Experience managing third-party vendors supporting automotive data, logistics, or parts distribution systems.
- Background in management consulting or digital agency environments supporting enterprise clients.
Are you competitive, motivated, and looking for a career where your income and advancement are directly tied to your performance?
International Sports Management (ISM) is the global leader in executive hosting where we create environments for top companies to host existing accounts, new business prospects and internal staff for some of the biggest sporting events in the world. Our Denver office is a newly established and rapidly growing division, currently made up of one manager and small team of sales professionals, so you’ll receive on demand attention from your direct report.
Because our team is still small, this office operates with a startup-style environment inside a global company. The people who help us grow the Denver office will have the opportunity to earn quickly, develop quickly, and step into leadership roles as we expand.
We plan to build multiple new sales teams in Denver over the next year, and early team members will be in prime position for advancement. Our next training session will begin in late March, so we encourage you to apply.
What You’ll Do
• Sell corporate hospitality and ticketing packages to premier events including:
- College Football Playoff National Championship
- PGA Tour events and golf majors
- NCAA Division I Men’s Basketball Tournament
• Prospect and connect with executives and decision-makers at major companies
• Generate new business across major U.S. markets from our downtown Denver office
• Manage the full sales cycle from prospecting to closing deals
• Build relationships with companies that use sports hospitality to host clients and reward employees
This role starts as an inside sales position focused on outbound business development, with opportunities to grow into account management and leadership roles as the Denver office expands.
What We Offer
• Base salary + uncapped commission
• First-year earnings: $50K–$70K+
• Year two potential: $80K+
• Structured sales training and mentorship
• Monthly, quarterly, and annual incentives
• Medical and dental benefits
• 401(k) with company match
• Paid vacation + major holidays (4+ weeks PTO in 2025)
Who Thrives Here
• Competitive individuals motivated by performance-based earnings
• Former athletes, team leaders, or highly driven graduates
• People interested in building a long-term career in sales or business
• Strong communicators who enjoy building relationships
• Self-starters who work well in fast-paced, high-energy environments
Recent graduates and early-career professionals are encouraged to apply.
Who This Role Is NOT For
This role may not be a good fit if you:
• Prefer a slow-paced work environment
• Are uncomfortable making outbound calls or prospecting for new business
• Are looking for a job where compensation is mostly fixed salary
• Prefer highly structured roles with little competition
This role is for individuals who want to build real sales skills, control their earning potential, and grow quickly in a competitive environment.
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Capital Project Management Supervisor - Construction Management Division.
Please Note: This announcement will remain open until sufficient number of applications are received and may close at any time.
The ideal candidate will have experience managing vertical construction projects with an aptitude for and an ability to manage a variety of challenging projects. The candidate will possess experience in preparation of scope, budget, schedule, documents for the selection of consultants, negotiating agreements, management of projects through all phases of development including planning, programming, design, bid documentation, procurement, construction administration, and warranty administration as well as the oversight of design consultants, contractors, and stakeholders.
The top candidate will have experience in the latest construction methods and technology including Building Information Modeling (BIM), document control programs, and scheduling programs. The ideal candidate will also be a LEED accredited professional or possess a WELL Building Standard accredited professional designation and experience along with an enthusiasm and passion for resiliency and sustainability.
General Description
Performs advanced professional and administrative work with supervisory responsibilities in the management of construction projects for the County.
Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
Minimum Education and Experience RequirementsRequires a Bachelor's degree from an accredited college or university with major coursework in architecture and/or engineering or closely related field; Master's degree preferred.
Requires six (6) years in professional architectural or engineering work, including four (4) years of experience in project management and supervision of staff appropriate to the area of assignment or closely related experience.
Special Certifications and LicensesRegistration as a professional architect or registered engineer or NCIDQ (Space Planning Only) based upon area of assignment.
Preferences* Master's Degree in Architecture, Engineering, Construction Management, Urban Design, Master Planner, or closely related field* LEED Accreditation
* Project Management Professional (PMP) Certification
* Certified Master Planner
* Crime Prevention Through Environmental Design (CPTED) certification and/or Emergency Management certification
* Licensed Interior Designer or NCIDQ certification
* Five years of experience in accounting principles relative to project budgeting and project cost controls
* Five years of experience supervising and managing all phases of multiple vertical mid-scale construction projects concurrently.
* Five years of experience in government contract procurement and management of complex, large-scale vertical construction projects and experience in public sector construction project management
* Five years of experience with Building Information Modeling (BIM) and Virtual Design and Construction methodologies.
SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Manages and monitors construction contractors and consultants; develops, administers and negotiates construction and consultant contracts, master plan studies, amendments, change orders, and work authorizations.
Coordinates stakeholders including user and County agencies: County Attorneys, Purchasing, Small Business Division, Building Departments; FDOT and other regulatory agencies.
Supervises other project managers and engineering technicians; performs reviews and oversight of projects managed by subordinates; reviews plans and specifications, engineering calculations, pay applications, invoices, and Florida Building Code.
Reviews project progress and resolves design and construction related issues; negotiates fees and scope with consultants; designs projects, signs and seals construction documents, permit applications and reports.
Assists with contract developments and bidding process; reviews bids for conformance to construction documents; administers and manages consultant and contractor contracts for adherence and performance.
Establishes a Quality Control/Quality Assurance (QC/QA) Project Program and procedures for the Project Management Section and the Division to standardize the project management process, improve quality and performance.
Carries out special assignments requested by Division Director; meets with subordinates to review the status of their assigned projects; prepares job performance evaluations for subordinates.
Conducts meetings with consultants and contractors to review progress of work and manage all aspects of the project; reviews and approves invoices and payment requests from consultants and contractors; assists in the preparation of new fiscal year budget requests.
Performs related work as assigned.
Competencies- Financial Acumen: Interprets and applies key financial indicators to make better business decisions. Fosters accountability for making good financial decisions; provides guidance to help the team make astute decisions. Summarizes financial performance data and explains implications for the organization.
- Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
- Decision Quality: Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
- Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. Provides guidance so that others understand the needs of different stakeholders and can balance them appropriately. Makes sure people understand and adhere to ethical standards when working with stakeholders; models and ensures cross-cultural sensitivity.
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Makes nimble plans accounting for a range of risks and contingencies. Achieves greater cohesion, integration, and alignment between own group and other areas. Both persistent in adversity and nimble in change.
- Ensures Accountability: Holds self and others accountable to meet commitments. Tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
- Drives Results: Consistently achieves results, even under tough circumstances. Emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors. Provides assistance or encouragement to help others over obstacles.
- Develops Talent: Develops people to meet both their career goals and the organization's goals. consistently shares ideas, insight, and best practices to help people reach their development goals and achieve optimal results. Shares targeted feedback in a prompt, constructive, and encouraging manner.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
- Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment or tools within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
County-wide Emergency ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
The Management Trainee position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Maintain and build good Guest relationships to develop a client based business
- Model, encourage and demonstrate leadership in customer service and selling skills
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
- Motivate Teammates to initiate and complete daily tasks
- Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
- Actively recruit for the store and participate in interviewing with Store Manager
- Support Store Manager by setting up all interviews
Visual Merchandise Management
- Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
- Responsible for managing product categories such as: denim, shoe, promotions and supplies
- Maintain store standards of excellence at all times
- Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
- Review completed Management Trainee assignments with District Manager
- Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
- Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
- Implement Buckle developments with the direction of the Store Manager Policies, procedures, organizational changes, merchandise offerings
- Complete register balance and bank deposits accurately, daily and on time
- Adhere to Loss Prevention policies and store key controls at all times
- Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence
- Convey feedback to Store Manager with regard to sales and Teammate performance
- Monitor and maintain adequate inventory of supplies
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
- Communicate store repair needs to Store Manager
- Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Supervisory and Leadership
- Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
- Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
- Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates
- Act as the Store Manager in their absence
- Ability to travel and cover other Stores within District based on business needs
- Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
- Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
- Insurance
- Spending and Savings Accounts
- Paid Time Off
- 401(k) Retirement Plan
- Teammate Discount
- Performance Bonuses
- Leave Options
- Employee Assistance Program
Education and/or Experience
Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Objective Qualifications
- No visa sponsorship is available
- Ability to operate a motor vehicle and travel, including overnight as required
- Relocation may be required
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established