Clear Winds Technologies Jobs in Usa

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• Assesses, plans, and implements nursing care for patients of diverse ages while ensuring patient comfort.

• Practices safe patient handling techniques and is proficient with aseptic techniques.

• Continues to evaluate assigned patients and provides ongoing treatment.

• Anticipates, identifies, and responds to educational and emotional needs of patients and families.

• Guides and directs healthcare personnel (i.e. Patient Care Technicians) in caring for patients.

• Maintains knowledge of equipment set-up, maintenance, and use (i.e., IV pumps, monitoring equipment, and drainage devices). Utilizes safeguards such as IV pump drug library and monitor alarms whenever available to maximize patient safety.

• Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).

• Utilizes hospital information system to process orders/data and retrieve patient information. Documents procedures in patient medical record.  Maintains knowledge of documentation requirements needed for patients' records.

Cares for patients during Cardiac Cath Lab procedures which include, but are not limited to, coronary angiography, PTCA, stents, pediatric and adult heart catheterizations, peripheral PTA, EPS, Ablation, PPM, ICD, Valvuloplasty, and laser procedures

• Maintains readiness of equipment in procedure rooms. Acquires supplies needed for procedures and passes to physician or assistant maintaining sterile technique. Assists in maintaining inventory control.

• Transports patients to and from procedure rooms.

• May apply manual pressure to puncture site to obtain hemostasis following procedure.

• Serves in a charge/leadership role based on skill and unit needs. When assigned charge, makes patient assignments; triages patients; and problem solves with staff, physicians, patients, families, and ancillary departments.

• Assists in quality control.

• Takes assigned call as defined in unit specific policy manual.

• Assists with patient care duties/tasks (i.e., emptying drainage devices, ambulating, and hygiene).

• Assists with clerical duties (i.e., maintenance of chart, patient record, and answering phones and call lights).

• Provides orientation/education for staff, students, and other hospital and community organizations as requested.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Summary:

• The Lead Service Management Specialist provides expert guidance and hands-on support for our organization's IT service management. This senior-level position is crucial for ensuring the stability and integrity of our production environment through the effective application of industry best practices and our internal processes. In this role, you will apply the ITSM model, ITIL, and COBIT process frameworks to lead the day-to-day operations of our change and release management team.
• You'll serve as a mentor and coach, working closely with technical build and run engineers to coordinate the installation and updating of production infrastructure, systems, and application components. Your leadership will be key to championing adherence to our Change, Release and Problem Management processes and driving continuous improvement.

Summary Of Essential Duties & Responsibilities:

• Provide expert guidance and oversight for our Change Management Framework, leading Go-Live initiatives and Change Advisory Board (CAB) meetings.
• Lead the coordination and deployment of all software and hardware releases, ensuring they are executed smoothly and with minimal impact.
• Act as the primary subject matter expert for Change and Release processes. You'll coach and mentor technical teams, ensuring all changes are processed and documented in full compliance with corporate policies.
• Serve as a key liaison for the Service Desk and Operations Center, coordinating activities and follow-ups for changes that lead to service outages. You'll also participate in Root Cause Analysis (RCA) to prevent future issues.
• Proactively identify opportunities to improve process and tool efficiencies. You will champion initiatives to enhance inter-process dependencies and optimize workflows.
• Develop and maintain high-quality process and procedure documents that support development and production operations, ensuring consistency and adherence to standards.
• Perform other duties and/or special projects as assigned
• This role is approximately 80% remote and up to 20% on-site.
• The selected candidate must be able to come into the office to perform required work within 48 hours

IT Support - On Site (Mandarin fluent)

Fontana, CA | 12-month contracts, renewable

Job Responsibilities and Objectives

1. Network Infrastructure: Responsible for the construction, maintenance, and optimization of the business network within the company. Ensure network stability and security, and proactively implement risk prevention and emergency response measures.
2. Deployment & Maintenance: Manage the implementation and deployment of network equipment and projects to ensure smooth business operations. Oversee the operation and maintenance (O&M) of daily office and production equipment (e.g., PC terminals, printers, PDAs) to guarantee high efficiency and stability.
3. Operational Support: Collaborate with business departments for on-site O&M support and manage network assets. Must be available for occasional short-term business travel to support local project implementation as needed.
4. Service Mindset: Demonstrate a customer-centric service attitude and strong sense of responsibility. Possess excellent learning ability, problem-solving skills, and a spirit of communication and collaboration.

Job Requirements

Educational Background:

• Majors in Computer Science, Communication Engineering, Network Engineering, or related fields are preferred.

Work Experience:

• 3–5 years of experience in network O&M.
• Proven track record in implementing and maintaining medium-to-large scale networks (200+ terminals).
• Experience in server room and network planning, implementation, and O&M management.

Core Competencies:

• Technical Skills: Ability to independently install, debug, and maintain equipment from major vendors such as Huawei, Ruijie, Cisco, Fortinet, and Extreme. Proficient in Windows, Linux, and macOS.
• Language Skills: Mandarin and English preferred.

Personal Attributes:

• Teamwork: Excellent communication skills to coordinate effectively with business departments and advance project progress.
• Problem-Solving: Ability to analyze and resolve complex issues independently with effective solutions.
• Responsibility: High sense of accountability and the ability to work under pressure.
• Customer Focus: Strong awareness of business needs and a proactive approach to identifying and solving problems

Additional Information

• Contract: 12-months, renewable

Apply now to be considered

To apply: Please submit your CV in English. Only shortlisted candidates will be contacted.

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• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

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• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

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• IAM Program & WIAM Migration Support
  
  
  • 
    
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
  • 
    
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
  • 
    
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
  • 
    
  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

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• Core Experience (Required)
  
  • 
    
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
  • 
    
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
  • 
    
  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board
    
  
  
  

Product Manager – Financial Services / Private Markets

We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.

The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.

Your Impact:

• Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
• Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
• Lead product discovery and definition across:
• Investment Operations workflows
• Fund accounting and transaction lifecycles
• Market and Security Reference Data
• Data ingestion, enrichment, and distribution
• Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
• Ensure accurate data management and data mapping across multiple upstream and downstream systems.
• Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
• Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
• Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
• Support regulatory, audit, and reporting needs through strong data governance and product controls.
• Measure product success through KPIs, user feedback, and operational efficiency improvements.

Your Skills & Experience:

• 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
• Strong hands-on experience in Investment Management and Investment Operations.
• Deep knowledge of Private Markets, including: Private Equity, Private Credit
• Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
• Experience working with Market and Security Reference Data.
• Proven background in data management, including data mapping between multiple systems.
• Strong SQL skills for data analysis, validation, and troubleshooting.
• Experience working in agile delivery environments with technology and data engineering teams.
• Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
• Familiarity with data governance, data quality frameworks, and control processes.
• Experience supporting large-scale system integrations or platform modernization initiatives.
• Background working in asset management firms, asset servicers, or financial technology organizations.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Technical Writing

Job Code: 32496

Job Location: Waco, TX (On-Site)

Job Schedule: 1st Shift 9/80

Job Description:

The Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.

Essential Functions:

Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.

Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.

Compile and structure researched technical information for development of documentation. Including understanding engineering principles, reading schematics and/or wiring diagrams.

Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.

Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.

Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).

Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.

May manage projects or processes with general supervision.

Recommends enhancements to systems and processes.

Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.

Demonstrated experience in using Adobe Acrobat, FrameMaker and Microsoft Office.

Demonstrated knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874. S1000D.

Demonstrated organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.

Demonstrated attention to detail and a commitment to producing high-quality work.

Demonstrated communication skills, with the ability to collaborate effectively with cross-functional teams.

A demonstrated self-motivated approach to work, with the ability to work independently and take initiative.

Other duties as assigned by Supervisor.

Required Qualifications:

• Bachelor’s Degree with four (4) years of prior technical writing experience.
• Graduate Degree with two (2) years of prior technical writing experience.
• In lieu of a degree, a minimum of eight (8) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry. 
• Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
• Ability to obtain and maintain a DoD Secret Clearance.

Preferred Skills:

• Active Secret Clearance at the time of hire.

#LI-AM2

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Technical Writing

Job Code: 33372

Job Location: Waco, TX (On-Site)

Job Schedule: 1st Shift 9/80

Job Description:

The Senior Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.

Essential Functions:

• Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.
• Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.
• Compile and structure researched technical information for development of documentation. Including understanding engineering principles, reading schematics and/or wiring diagrams.
• Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
• Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.
• Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).
• Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
• May manage projects or processes with general supervision.
• Recommends enhancements to systems and processes.
• Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
• Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
• Strong working knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874. S1000D.
• Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
• Strong attention to detail and a commitment to producing high-quality work.
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
• A proactive and self-motivated approach to work, with the ability to work independently and take initiative.
• Other duties as assigned by Supervisor.

Qualifications:

• Bachelor's Degree with nine (9) years of prior technical writing experience.
• Graduate Degree with seven (7) years of prior technical writing experience.
• In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry.
• Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
• Must have Active Secret Clearance at the time of hire.

Preferred Additional Skills:

• End User experience in the Military/DoD industry.

#LI-AM2

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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• Responsible for analysis, design, programming, and implementation of complex applications tasks and projects. Devise feasible, logical procedures to resolve business problems through the use of computer resources. Formulate scope and objectives through research to develop or modify complex systems. Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
  
• 20% Produce deliverables related to the assigned project. Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems. Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area. Apply conversions and enhancements to business systems. May lead or provide expertise on assigned projects.
  
• 20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards. Assist in post-implementation support and system enhancements.
  
• 20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
  
• 15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
  
• 15% Provide guidance to lower-level programmers/analysts. Act as an internal consultant by providing technical guidance on complex projects. Determine and resolve problems with other systems analysts, programmers, and systems users.
  
• 10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation.
  

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• Coding assignments will follow a structured Waterfall methodology, with clear requirements and defined handoff points.
  
• Developers are expected to complete thorough unit testing of their own work before transitioning it to the dedicated Systems Testing team.
  
• Candidates must be able to independently debug issues, conduct successful code walkthroughs, and manage code migrations through all environments up to Production.
  

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• Customer-focused, project-oriented programming environment. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

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• Supports the TRICARE and VA contracts, playing a vital role in serving our nation's active duty military, veterans, and their families.
  
• You'll join a collaborative, high performing team of about 15 professionals, contributing directly to projects that involve hands on coding, testing, debugging, and migration to production.
  
• Our work supports a meaningful mission: every contract we manage plays a role in delivering accurate, timely claims processing for our U.S. military service members, veterans, and their families.
  

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• Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
  
• Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
  
• Excellent analysis, decision-making, and problem solving skills. Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
  
• Ability to communicate effectively verbally and in writing.
  
• Able to work well under pressure and as part of a team.
  
• Strong knowledge of interpersonal skills/team building. Familiar with project management concepts.
  
• Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
  
• Pays attention to detail.
  
• Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
  
• In-depth understanding of organizational functions, behavior, and inter-relationships.
  

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• Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
  

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• COBOL, mainframe, insurance claims, batch applications
  

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• APS, NDVR, debugging tools, batch tools Need someone to know COBOL and/or APS,
  

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• Batch processing
  

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• Bachelor's degree-in Computer Science, Information Technology or other job related degree..
  

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• 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
  

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• 6 years-of application development, systems testing or other job related experience
  

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• Strong organizational skills are essential, as many of our projects come with firm, mandated timelines that require disciplined planning and follow through.
  
• Equally important are effective communication skills.
  
• This role works closely with teammates within PGBA as well as partners across multiple areas of the organization, so the ability to collaborate and communicate clearly is a must.
  

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• Perform daily transaction and position reconciliations to ensure the books and records of the firm are correct utilizing both firm proprietary systems as well as automation tooling such as Alteryx
  
• Manage and research reconciliation discrepancies and perform follow up/investigation to assist in resolution utilizing firm technology to obtain information needed and analyze data obtained
  
• Interact with various operational areas including Global Banking and Markets Operations and Asset Wealth Management Operations to ensure timely resolution of reconciliation discrepancies is achieved
  
• Identifying risks and inefficiencies in daily processes and communication with manager to ensure appropriate level of escalation is achieved when issues are faced
  
• Initiate improvement initiatives to perform root-cause analysis, ensure completeness of the reconciliations performed and make frequent recommendations for process improvements including assessing current workflows and ensuring maximum efficiency is being obtained. Identify opportunities to utilize self-service automation tooling to execute functional improvements
  
• Perform month end responsibilities including procedure review and break investigation to ensure regulatory requirements are met
  
• Work closely with other team members to ensure that the groups' overall goals and deliverables are met through effective delegation and time management
  

• 
  
• Bachelor's degree
  
• Proven audit and analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
  
• Ability to manage multiple concurrent tasks with dynamic and aggressive deadline
  
• Aptitude for building relationships and ability to clearly articulate/ communicate complex issues/ cater to requests to a wide array of internal & external clients with differing levels of product experience
  

• 
  
• Self-motivated and proactive team player, who takes ownership and accountability of the tasks assigned, has strong organizational skills as well as the ability to effectively manage competing priorities
  
• Flexible and able to work well under pressure in a team environment
  
• Experience communicating complex operational flows to varied audiences in verbal and written mediums
  

MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Salesforce Product Manager. Please find the job details below.

Title: Salesforce Product Manager

Location: Boston, MA (Remote)

Duration: Long Term Contract

Job Description:

Key Responsibilities

• Serve as the primary product owner for Salesforce Student Experience and Case Management solutions.
• Engage with academic and administrative stakeholders to understand needs, processes, and pain points.
• Facilitate collaborative design workshops/JAD sessions to define current state, desired outcomes, and solution concepts.
• Develop a clear future-state vision and translate it into actionable roadmaps and product strategies.
• Write high-quality user stories, epics, and acceptance criteria for development teams.
• Partner with Salesforce architects and developers to ensure solutions align with best practices and institutional goals.
• Lead initiatives tied to omnichannel case management, including telephony, digital engagement, and service workflows.
• Ensure solutions support a seamless, student-centered experience across the University.
• Promote AI tools and practices that enhance productivity, documentation, and delivery speed.
• Monitor success metrics and continuously improve product functionality and user experience.

Qualifications

Required:

• 5+ years of product management, business analysis, or CRM solution experience.
• Strong understanding of Salesforce, especially Service Cloud, Case Management, and omnichannel capabilities.
• Demonstrated ability to facilitate workshops, gather requirements, and translate complexity into clear recommendations.
• Exceptional ability to write structured, developer-ready user stories.
• Broad understanding of how business processes, data, UX, and technical architecture intersect.
• Proven ability to influence and communicate effectively with cross-functional teams.
• Comfort with using AI-powered tools to enhance personal and team effectiveness.

Preferred:

• Experience in higher education or large, complex organizations.
• Familiarity with Salesforce Experience Cloud, Marketing Cloud, or AI-driven service workflows.
• Experience with human-centered design or service design methodologies.

What Makes Someone Successful in This Role

• Deep curiosity about how processes, data, and systems work.
• Ability to translate business complexity into simple, actionable technical direction.
• Skilled facilitator of collaborative design workshops.
• Strong grounding in Salesforce capabilities, especially around Case Management, Service Cloud, and omnichannel communications.
• Comfort operating across multiple domains (business, UX, data, tech).
• Exceptional ability to write structured, developer-ready user stories.
• Natural inclination to use AI tools to increase productivity and effectiveness.

If you have the above skills/experience, please share your resume in confidence to:

Recruiter Name: Sravan

EOE