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About Memphis Boat Center

Memphis Boat Center is a locally owned boat dealership serving customers throughout the Mid-South. The company provides boat sales, service, parts, and ongoing support for boat owners who rely on their equipment for recreation, family time, and safe time on the water.

Ownership operates with a strong sense of responsibility and integrity, placing a high priority on the company’s core values and customer service. When customers bring their boats in for service, they are trusting Memphis Boat Center to diagnose issues accurately, communicate clearly, and stand behind their work.

Who We Are Looking For

We are seeking a highly organized, mechanically minded Service Manager who can confidently manage the day-to-day operations of a busy marine service department.

This role is ideal for someone who thrives in fast-paced environments, enjoys coordinating multiple priorities, and takes pride in bringing structure and clarity to operational workflows.

The right candidate will ensure service jobs move efficiently through the shop, technicians remain productive, and customers receive timely and professional communication regarding their service work.

This role also requires strong emotional intelligence. The Service Manager will regularly interact with customers who may be frustrated or concerned about their equipment, and the ability to communicate clearly, resolve conflict professionally, and maintain trust is essential.

Ownership is looking for someone who brings humility, self-awareness, and a strong sense of responsibility. This individual will work closely with the owner and service team, building trust through reliability, patience, and consistent follow-through.

If you are someone who:

• Communicates clearly with both customers and technicians
• Is mechanically minded and comfortable in a technical environment
• Handles conflict calmly and professionally
• Maintains organization across multiple priorities
• Takes ownership and follows through on commitments

We want to talk to you. This is a meaningful operational role with the opportunity to bring stability, structure, and improved efficiency to a critical department within the business.

Responsibilities:

• Oversee the daily workflow of the service department, ensuring service jobs are scheduled, documented, and completed efficiently.
• Serve as the primary point of communication between customers, manufacturers technicians, and leadership regarding service timelines, repair status, and recommendations.
• Create and manage service work orders, ensuring accurate documentation of diagnostics, repairs, parts, and service history.
• Coordinate technician workload and priorities to maintain consistent productivity and efficient job completion.
• Communicate clearly with customers regarding service needs, repair recommendations, timelines, and estimated costs.
• Handle customer concerns or complaints professionally, working toward solutions that maintain trust and long-term customer relationships.
• Manage warranty claims and manufacturer documentation to ensure accuracy and timely submission.
• Track service progress and proactively follow up to ensure jobs move smoothly from intake through completion.
• Maintain organized service records and ensure all documentation related to service work is accurate and up to date.
• Identify opportunities to improve service processes and introduce systems, tools, or technology that streamline workflow, improve communication, and increase visibility across the service department.
• Provide regular updates to ownership regarding service activity, technician workload, customer concerns, and opportunities for operational improvement.

Qualifications:

• Mechanically minded with the ability to understand and communicate technical service information clearly to both technicians and customers.
• Previous experience in service advising, service management, or a coordination-heavy role within a mechanical, dealership, or technical service environment preferred.
• Strong organizational skills with the ability to manage multiple service jobs, priorities, and documentation simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers, technicians, manufacturers and leadership.
• Experience handling customer concerns and resolving service-related issues calmly and professionally.
• Strong problem-solving skills with the ability to work effectively in fast-paced or changing environments.
• Proficiency with standard business software and the ability to learn or utilize service management systems and scheduling tools.

About the Company

At SFI Health, we believe we have the responsibility to bring proven natural health solutions to people’s healthcare needs. We are a global natural health company committed to sourcing and producing natural medicines to the highest standards. Backed by evidence of effectiveness, quality and safety, our products are marketed around the world using our international community of leading life sciences companies and distributor networks. To find out more, please visit the Role

Essential job functions:

Leadership/Team Management

• Working to establish and maintain company goals, budgets, strategies, vision, culture, and direction
• Working with cross functional teams to provide input on sourcing, quality control testing, regulatory and production teams by clearly communicating product capabilities, constraints and design trade offs.
• Providing feedback on new product concepts and feasibility of manufacturing
• Responsible for direct reports training and development
• Coaching product development team to achieve high performance
• Development and maintenance of departmental performance measurements

Product Development and Formulation Management

• Develop formulations for a variety of oral, solid dosage delivery forms (i.e., capsules, tablets, powders)
• Work with Purchasing/supply chain to source raw materials that meet quality and regulatory requirements
• Work with Purchasing and Regulatory to qualify vendors and raw materials
• Perform process improvements and analyze formulas for reformation
• Coordinate and execute bench work, pilot production, and manufacturing scale up
• Create and maintain formulation parameters for qualified raw materials (bulk density, moisture, particle sizes, etc.)
• Provide guidance to development team and project management to achieve launch timelines
• Assist team members in troubleshooting manufacturing issues tied to formulation
• Provide technical assistance towards analytical and microbiological test methods and testing plans

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education:

• Advanced Degree preferred in Pharmacy, Chemistry, Food Science, Chemical Engineering or other related science background

Experience:

• Experience with Quality Management Systems, SAP software, and project management software desired
• 10+ years industry formulation development
• 10+ years managing staff or teams or,
• Combination of education and experience
• Working knowledge of solid dose form equipment such as tablet presses, tablet coating encapsulation machines, and granulation processes
• Comprehensive knowledge and practical experience with product/process development, processing laboratory techniques and regulatory requirements

Skills & abilities:

• Strong organizational skills and the ability to work in a team environment
• Proven leadership and multi-tasking skills
• Demonstrated ability (and passion) to thrive in an often chaotic and rapidly changing environment.
• Creative problem solving and negating skills
• Excellent verbal communication skills with the ability to translate complex product attributes, limitations and value propositions into clear customer focused explanations.

Technical/Functional Skills

• Demonstrates excellent communication skills, both written and verbal, and communicates clearly in all situations
• Translates organizational goals and objective into actionable plans
• Prioritizes work to meet multiple deliverables and deadlines
• Assesses and drives improvement in employee performance by providing clear, attainable goals, actionable coaching feedback and maintaining clear, detailed, written documentation
• Identifies performance and career development needs in team members and works with the employee to prepare an effective development plan
• Serves as an effective subject matter expert to cross-functional teams
• Thinks strategically to find and implement new and better solutions

Computer skills:

• Microsoft Office suite
• Database management

Supervisory Responsibilities:

This position supervises the following positions:

• Document Specialist – PD
• R&D Analyst (2)
• Manager, Product Development

Test Security Specialist (3 Openings)

Location: Remote (closest to EST)

Mode: this is a true, temporary assignment covering peak time (test administration and a leave)

Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.

Rate: $45/HR ON W2 Benefits

About the Opportunity

As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test

security incidents and score validity concerns. You will manage cases end to end by reviewing and

synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related

reports, and any available supporting documentation or physical evidence. You will apply Client

policies and legal requirements to reach clear, well-supported determinations, including whether

evidence supports score cancellation.

You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion.

In this role, you will:

Case Management (65%)

• Own AP investigation cases end to end from intake through final determination and closure,

ensuring each case is handled thoroughly, consistently, and within required timelines.

• Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and

any immediate risks or deadlines.

• Collect, review, and synthesize evidence including statistical indicators, test day

documentation, proctor and coordinator reports, seating and timing details (when available),

plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders.

• Analyze patterns and irregularities using investigative reasoning and data review techniques to

determine whether observed signals are consistent with policy-defined misconduct or score

validity concerns.

• Document investigative work clearly and completely in the case management system, including

evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files.

• Develop case recommendations that align to policy and evidentiary standards, and collaborate

with team leads and peers as needed on complex or high-risk determinations.

• Coordinate cross-functional work with internal partners and external vendors to obtain

evidence, validate reports, and resolve open questions, while protecting confidentiality and

sensitive data.

• Track and report case metrics such as status, aging, throughput, and outcomes, and surface

trends, recurring issues, or process gaps to leadership.

• Support continuous improvement by identifying opportunities to refine workflows, templates,

documentation standards, and investigation playbooks to improve speed, consistency, and

quality.

Customer Service (35%)

• Communicate professionally and empathetically with students, parents, educators, and

student representatives about cases under review, including what is being reviewed, what

evidence is considered, and what steps occur next.

• Draft clear written correspondence that accurately reflects policy, process, and case status,

using a tone appropriate for sensitive situations and escalated concerns.

• Conduct phone calls and written follow-ups to gather additional context, clarify

documentation, and resolve stakeholder questions while maintaining confidentiality and

neutrality.

• Maintain detailed communication records so all stakeholder interactions, requests, and

responses are captured consistently and are easy to reference during review or escalation.

• De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting

expectations, and escalating to leadership or legal partners when needed.

• Help ensure timely resolution by meeting response standards, managing follow-ups, and

keeping cases moving forward without sacrificing quality or policy alignment.

About You

Success Measures

Success in this role will be evaluated by:

• Case throughput and timeliness: Managing an assigned caseload and moving cases from intake

to closure within established timelines, including increased volume during peak periods. Where

applicable, meeting productivity expectations aligned to case complexity and seasonality.

• Quality and audit readiness: Producing complete, accurate, and well-organized case files with

clear evidence summaries and documented rationale that meet audit and documentation

standards.

• SLA adherence: Meeting response and follow-up expectations for stakeholder communications

and internal milestones, including timely documentation of interactions and next steps.

• Decision consistency: Applying policies and evidentiary standards consistently across cases and

escalating complex, high-risk, or ambiguous matters appropriately.

• Stakeholder experience: Communicating clearly and professionally, setting expectations, and

resolving cases with fairness and respect, including effective de-escalation when needed.

• Operational contribution: Identifying recurring issues, trends, and process improvements that

strengthen investigation quality, consistency, and efficiency.

About the Fleet

Join our growing private fleet and help us deliver on a powerful purpose: We help people save money so they can live better. As a Class A CDL driver, youll enjoy competitive pay for every aspect of the jobnot just your milesalong with predictable schedules and modern equipment. Take the wheel of a career that moves more than freight; it moves lives forward.

Why drive for Walmart?

Regional truck drivers can earn up to $105,000 in their first year.

• Weekly Home Time
• Consecutive days off every week

Benefits & Perks

• Earn PTO immediatelyup to 21 days in your first year
• Up to 6% match on 401K
• Medical, Dental, and Vision plan options available from day one

• Company paid life insurance and short-term disability
• Up to four paid safety days a year
• Associate Discount Card available after 90 days
• No touch freight deliveries
• Quarterly safety bonuses & annual pay increases

• Ask about our Walmart driver perks, such as our Referral Program, Rider Program, Driver Mentor Program, parking at Walmart locations and more!
  

What you'll do

• You plan your day, set priorities, and work with your team to keep freight moving safely and on time. You communicate clearly, solve problems as they come up, and adapt to changes on the road or in the plan.
• You handle all required paperwork and electronic logs accurately and follow all DOT, state, and company guidelines.
• You safely operate your tractor-trailer, inspecting it before, during, and after each trip to keep it in top shape.
• You will run optimized routes by following traffic laws and local restrictionsreducing delays and improving on-time delivery performance.
• You uphold Walmarts high standards of safety, integrity, and professionalism every mile of the way.
  

Minimum Qualifications

• Interstate (Class A) Commercial Drivers License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.
  
• Minimum of 30 months (2.5 years) experience working in a full-time Class A tractor/trailer driving position in the previous 3 years (36 months).
  
• No more than two (2) moving violations while operating a personal and/or commercial motor vehicle in the last three (3) years.
  
• No serious traffic violations while operating a personal and/orcommercial motor vehicle in the last three (3) years.
  
• No preventable accidents* while operating a personal and/orcommercial motor vehicle in the last three (3) years.
  
• No preventable DOT recordable accidents* (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.
  
• No preventable accident* resulting in a fatality or catastrophic injury in driving history in personal or commercial motor vehicle.
  
• Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles by 90 days from hire date.
  

*The preventability of any accidents will be determined by Walmart based on the ATA Guidelines.

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For information about PTO, see

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For information about benefits and eligibility, see One.Walmart.

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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Please log in to Workday and use the Find Jobs report to apply for this job.

• Find Jobs

Why drive for Walmart? Regional truck drivers can earn up to $110,000 in their first year.

Weekly Home Time Consecutive days off every week Benefits & Perks Earn PTO immediately—up to 21 days in your first year Up to 6% match on 401K Medical, Dental, and Vision plan options available from day one Company paid life insurance and short-term disability Up to four paid safety days a year Associate Discount Card available after 90 days No touch freight deliveries Quarterly safety bonuses & annual pay increases Ask about our Walmart driver perks, such as our Referral Program, Rider Program, Driver Mentor Program, parking at Walmart locations and more! What you'll do You plan your day, set priorities, and work with your team to keep freight moving safely and on time.

You communicate clearly, solve problems as they come up, and adapt to changes on the road or in the plan.

You handle all required paperwork and electronic logs accurately and follow all DOT, state, and company guidelines.

You safely operate your tractor-trailer, inspecting it before, during, and after each trip to keep it in top shape.

You will run optimized routes by following traffic laws and local restrictions—reducing delays and improving on-time delivery performance.

You uphold Walmart's high standards of safety, integrity, and professionalism every mile of the way.

Minimum Qualifications Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.

Minimum of 30 months (2.5 years) experience working in a full-time Class A tractor/trailer driving position in the previous 3 years (36 months).

No more than two (2) moving violations while operating a personal and/ or commercial motor vehicle in the last three (3) years.

No serious traffic violations while operating a personal and/ or commercial motor vehicle in the last three (3) years.

No preventable accidents
* while operating a personal and/ or commercial motor vehicle in the last three (3) years.

No preventable DOT recordable accidents
* (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.

No preventable accident
* resulting in a fatality or catastrophic injury in driving history in personal or commercial motor vehicle.

Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles by 90 days from hire date.
*The preventability of any accidents will be determined by Walmart based on the ATA Guidelines.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ For information about PTO, see .

‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

‎ For information about benefits and eligibility, see One.Walmart .

‎ Drivers are paid a fixed rate for each mile driven, with additional pay for certain activities.

For some activities drivers receive the mileage rate plus activity pay.

For other activities they receive only activity pay.

Drivers also receive Average Daily Pay (ADP) in certain circumstances.

‎ Local Driver: The mileage rate for this position will be $0.55
- $0.69 per mile and the average number of miles driven range from 62,355
- 196,040.
* ‎ Regional Driver: The mileage rate for this position will be $0.55
- $0.69 per mile and the average number of miles driven range from 62,355
- 196,040.
* ‎
*This is for information only.

Your actual pay may vary by location and actual miles driven.

‎ Drivers receive both activity pay and the mileage rate for activities including Arrive/Arrive Drop, Bridge Pay, Chain, Evening Shift Premium, Hook, Live Load, Layover, Live unload, Regional Pay, Stop/Stop Drop, and Weekend mileage.

‎ Drivers receive only activity pay for activities including Accident, Breakdown, Weather/Road Closure, Cleaning Rejected Trailer, Assigned tractor not available, Out of hours (70), Snow Removal assigned trailer, Undock Trailers, Trailer Weight issue, and Wait Time.

‎ Drivers may be eligible to receive Average Day's Pay (ADP) for circumstances such as to calculate paid time off (PTO), safety day, holiday, deferred holiday, bereavement, and jury duty.

A driver will receive ADP when attending a Walmart event scheduled to last a full day (8 hours or more).

Drivers will be paid a full ADP even if the driver performs no driving duties following the event.

The full ADP is paid in addition to the pay earned for all activities, miles, and layover performed after the event.

‎ The ADP rate is $240 per day.

Minimum Qualifications Outlined below are the required minimum qualifications for this position.

If none are listed, there are no minimum qualifications.

Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.

A minimum of 30 months of experience working in a full-time Class A tractor/trailer driving position in the previous 3 years or successful completion of the Walmart Fleet Development Academy Program.

No more than two (2) moving violations while operating a personal or commercial motor vehicle in the last three (3) years.

No serious traffic violations while operating a personal or commercial motor vehicle in the last three (3) years.

No preventable accidents while operating a personal or commercial motor vehicle in the last three (3) years.

No preventable DOT recordable accidents (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.

No preventable accident resulting in a fatality or catastrophic injury in driving history (personal or commercial motor vehicle).

Must currently live within 250 miles of the assigned facility or be willing to establish a residence within 250 miles by 90 days from the hire date.

Permanent residence is defined as your main, and regular residence (home) at a fixed address.

It is the location you report to the government (W2, tax returns, census, passport, etc.) as your "home." Your permanent residence is the location you have the intention of returning to as your primary residence and is the place containing your most loved persons, animals, and/or things.

Primary Location 100 Veterans Dr, Tobyhanna, PA 18466-8900, United States of America Are you currently a Walmart associate? Please log in to Workday and use the Find Jobs report to apply for this job.

Find Jobs Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

This policy applies to all employees and aims to create a safe and productive work environment.

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Priority consideration is provided to those who apply directly at is looking for a sharp, design-minded Client Coordinator to help us deliver thoughtful, high-level service across our client base.

This role sits at the front of the client journey—guiding inquiries, shaping proposals, and helping translate a client’s ideas into a clear, well-considered plan. The ideal candidate combines strong organization and communication skills with an intuitive design sensibility, helping transform broad direction into thoughtful selections and cohesive proposals.

Coordinators play a key role in shaping the client experience—balancing warm, responsive communication with precise behind-the-scenes coordination. This is a detail-driven role with real responsibility and real impact, supporting both revenue growth and the quality of the projects we bring to life.

What You’ll Do

This role balances client coordination and proposal development (80%) with regional relationship-building in the Charleston and coastal markets (20%).

Client Coordination & Proposal Development (80%)

Guide clients through the early stages of the Mayker experience while developing thoughtful, well-scoped proposals.

• Become a Mayker expert with a fluent knowledge and appreciation for our services and product offerings
• Field inbound inquiries from new and existing clients, creating a thoughtful and timely start to the client journey
• Ask smart questions that help uncover a client’s goals, priorities, and aesthetic direction
• Develop estimates and proposals across Mayker’s verticals (events and interiors)
• Translate client conversations into clear scopes of work and product selections
• When appropriate, help shape the early concept of a project—curating selections and combinations that support a cohesive vision
• Create proposal materials that communicate ideas clearly and beautifully
• Manage proposal revisions, follow-ups, and communication leading up to booking
• Track multiple client projects simultaneously while maintaining organized timelines and documentation
• Ensure confirmed projects are clearly scoped and organized for handoff to the production team
• Support the Client Services Director on larger or more complex projects

This portion of the role requires someone who is both highly organized and creatively thoughtful, able to handle straightforward proposals efficiently while contributing design-minded thinking when a project calls for it.

Coastal Market Presence & Relationship Building (20%)

Support Mayker’s continued growth and relationships in the Charleston and coastal markets.

• Build and maintain relationships with planners, venues, and creative partners in the Charleston region
• Occasionally attend client meetings, walkthroughs, or installations in the coastal market
• Represent Mayker at select networking opportunities or industry gatherings
• Help strengthen Mayker’s presence and reputation within the coastal events community

Who You Are

• Strategic and detail-driven

You naturally think a few steps ahead and catch the things others miss.

• Design-minded

You have strong aesthetic instincts and can translate broad direction into thoughtful selections and ideas.

• Calm under pressure

You’re great at juggling multiple timelines, personalities, and moving parts while maintaining composure.

• Exceptionally organized

You thrive on structure and clarity, and can move quickly without losing track of details.

• A thoughtful communicator

Whether written, verbal, or face-to-face, your communication is clear, warm, and professional.

• A relationship builder

You enjoy connecting with people and building genuine relationships with clients and collaborators.

• A team player

You take ownership of your work while supporting the broader team.

Candidates with backgrounds in event planning, hospitality, or design are strongly encouraged to apply.

Who You’ll Report To

Client Services Director

What to Know

• This is a full-time position. Hours may flex slightly depending on the seasonality and timing of events, but the role is expected to average 45 hours per week (8:00 AM - 5:00 PM)

• Salary Range: $58,000–$68,000 depending on experience.

(The role may be structured hourly or salaried depending on the candidate.)

• While much of the work can be done remotely, Charleston, SC is the preferred location. Mayker frequently works in the Charleston and coastal markets, and this role will help strengthen our relationships and presence in the region.

• Approximately 10–20% of the role may involve in-person meetings, walkthroughs, networking events, or occasional project installs.

What Tools You’ll Use

• Canva
• Clickup
• Copper
• Google Suite
• Slack
• QuickBooks
• Custom Mayker developed softwares

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You'll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store.

Who You Are

A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You're ready to challenge the status quo to produce world-class campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client as the day-to-day client lead. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.

Retail Media Knowledge

o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc.

o Seasoned experience with self-service search platforms for both retailer specific (e.g. WMC, Roundel Media Studio, etc.) as well as aggregators (e.g. Criteo, Citrus, Pacvue, Skai, etc.)

o Comfortable and knowledgeable with D2C platforms (e.g. Google, Bing, Shopping, etc.)

o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc.

* Account Management & Strategy

o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives

o Ensures strategic consistency across all elements of plan development and implementation

o Participates in and guides Senior Associate during campaign buildout inclusive of keywords/targeting. Coaches Senior Associate campaign creation and search strategy to get best plan for client

o Takes learnings from previous campaigns and apply to next campaign

o Proactively identifies growth opportunities and shares ideas for potential test and learns

o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications

o Serves as first check for client documents ensuring accuracy and ease of understanding information

o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level)

o Supports in establishing and implementing best practices within client accounts

o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed

o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions

o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion

o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails

* Execution

o Supervises buying process and stewardship for media programs to ensure original objectives are being met

* Oversees and participates when needed in daily campaign & budget management including optimizations

o Oversees and assists Senior Associate with building campaigns within relevant search platforms. Responsible for ensuring campaigns are built out correctly within platform

o Oversees coordination of creative assets between client, creative agencies and partners

* Provides copy ideas for specific campaigns when appropriate

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities

o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis

* Supports Senior Associate with pulling data from self service platforms as needed

* Turns insights into long term action by highlighting clear flow of cause, effect and next steps

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

o Responsible for assisting Senior Associate in clearing billing with finance team

* Relationships

o Oversees day-to-day relationship with media partners and leads negotiation of commerce media for specific programs, where applicable

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Maintains client relationships and ensures timely creation & delivery of work

o Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associates & Senior Associates

* Training/Development

o Ensures knowledge sharing across internal teams, open communication & provides thought leadership

o Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise

o Aware of knowledge level and experience of Senior Associates and Associates. Ability to spend extra time where needed to develop direct reports

* Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Understands client business objectives and connections to day to day work

o Support team in development of thought leadership and innovation deliverables

* Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, Citrus, etc.)

* Proven knowledge of media planning & planning with use of research tools and resources

* Proven ability to understand high level client goals and how they translate into commerce strategies

* Proven experience in writing and presenting relevant information to client audience

o Can carry conversations with clients easily

* Knowledge with industry tools such as MediaTools, Prisma, etc

* Bachelor's degree or equivalent experience

* 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports

* 2+ years of commerce experience working across multiple retailers preferred

* Experience in web analytics, ad tracking and other biddable media (e.g. paid search)

* Ability to manage team, both upwards and downwards, to ensure cross team communication

* Excellent written and verbal communication skills and proven problem-solving ability

* Self- sufficient and proactive

* Project management; effectively managing multiple projects and meeting tight deadlines in a fast-paced environment. Time management and project management skills are critical

* Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .