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Temporary Office Manager – Santa Clara, CA

Duration: 6–9-month assignment

Schedule: Monday – Thursday, 8a – 3p (in office), occasional Fridays

Hiring Timeline: Applications will be reviewed on a rolling basis with the goal of filling the position as soon as possible

Wi-Fi Alliance® is the worldwide network of companies that brings you Wi-Fi®. Our vision is to connect everyone and everything, everywhere.

Role Summary

We are seeking a reliable and highly organized Temporary Office Manager to support daily operations for our Research and Development Lab in Santa Clara, CA. This role helps keep the office running smoothly by coordinating logistics, managing supplies, supporting staff, and ensuring an efficient and welcoming workplace. This position is ideal for someone who is energetic, enthusiastic, welcoming and organized, enjoys administrative tasks and thrives on keeping office operations running seamlessly.

Key Responsibilities

• Manage day-to-day operations and facility-related matters
• Welcome visitors and guests, following established sign in procedures
• Serve as the primary point of contact for administrative matters
• Maintain neat and orderly appearance throughout entire office, particularly conference rooms, kitchens, event and reception areas
• Coordinate ordering (supplies, equipment, and catering) and vendor service requests
• Manage incoming mail, deliveries and general correspondence
• Maintain organized and detailed records and documentation for expense reporting, coordinating with Accounts Payable

Experience & Qualifications

• 3 years of prior administrative experience in an office manager, administrative coordinator, or operations support role
• Excellent telephone and face-to-face communication and interpersonal skills with the ability to interact with a diverse group of clients
• Proficient knowledge in MS Office programs and web-based software applications
• Strong organizational and multitasking skills
• Ability to work independently and proactively address needs

Skills & Attributes

• Highly Organized – can manage multiple administrative tasks and office needs simultaneously
• Detail Oriented – maintains accuracy in ordering and documentation
• Proactive Problem Solver – anticipates needs and addresses issues and/or brings it to the attention of staff
• Strong Communication Skills – professional and clear communicator
• Reliable and Self-Directed – comfortable working independently and taking ownership of office operations
• Customer Service Mindset – creates a welcoming, supportive environment for staff and guests

Education

High School Diploma or Equivalent; Bachelor’s degree preferred

Location

Position to be based in Santa Clara office, no relocation assistance provided

Work Authorization

Applicants must be legally authorized to work in the United States at the time of application. Employer sponsorship is not available for this position.

If you have the talent and skills to be incredibly successful as a Temporary Office Manager and as a member of our team, we want to hear from you. To be considered for this role, please forward your resume and a cover letter outlining your interest, including your salary requirements, to .To learn more about Wi-Fi Alliance, please visit our website at

About Wi-Fi Alliance® | Alliance® is the worldwide network of companies that brings you Wi-Fi®. Members of our collaboration forum come together from across the Wi-Fi ecosystem with the shared vision to connect everyone and everything, everywhere, while providing the best possible user experience. Since 2000, Wi-Fi Alliance has completed more than 85,000 Wi-Fi certifications. The Wi-Fi CERTIFIED™ seal of approval designates products with proven interoperability, backward compatibility, and the highest industry-standard security protections in place. Today, Wi-Fi carries more than half of the Internet’s traffic in an ever-expanding variety of applications. Wi-Fi Alliance continues to drive the adoption and evolution of Wi-Fi, which billions of people rely on every day.

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© 2025 Wi-Fi Alliance. All rights reserved. Wi-Fi®, Wi-Fi CERTIFIED®, Wi-Fi Alliance®, the Wi-Fi logo, the Wi-Fi CERTIFIED logo, and other marks are trademarks of Wi-Fi Alliance.

Position Overview:

As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisition, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our vCIO team. This is a hybrid hunter/farmer relationship-first, growth-oriented role with a strong emphasis on planning, value delivery, and expansion.

Key Responsibilities:

• Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
• Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc. to develop pipeline from initial contact to close.
• Serve as the primary relationship owner for a small portfolio of high-value accounts.
• Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
• Lead or co-lead QBRs with vCIO, with focus on roadmap alignment, client goals, and risk management.
• Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
• Serve as the client’s advocate across internal departments, ensuring consistent service quality.
• Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
• Maintain detailed account plans and forecast pipeline accurately.
• Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Requirements:

• 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).
• Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
• High business and technical acumen with the ability to translate technical service into business value.
• Excellent communication, presentation, and strategic planning skills.
• Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
• High energy, self-starter with internal motivation and strong drive to succeed.
• Active rolodex of contacts a plus.

Success Metrics:

• Quota attainment (MRR, professional services, upsells)
• New logo acquisition (bookings and revenue)
• MRR and project revenue growth
• Client retention & satisfaction (NPS/CSAT)
• Strategic roadmap execution
• Forecast accuracy and account plan quality

Guest Services Leaders manage guest service activities by ensuring all customers get a fast, accurate, friendly experience every visit. A Shift Leader also provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers including Food Safety and McDonald's Gold Standards for restaurant operations.

Shift Leaders perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager or Leader to help prepare him/her to run a great shift, too. Shift Leaders are also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Guest Service Leader, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Training and Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Along with starting pay, from $17.50 to $19.00 per hour based on experience, a Shift Manager at this McDonald's restaurant is eligible for benefits including:

• Flexible Scheduling
• Paid Sick Leave
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Free dental and vision coverage
• Free Telehealth
• Medical Insurance after qualifying
• Short- and Long-Term Disability, life and accident insurance
• Paid Time off
• Service Incentives and Bonus Programs
• Employee Discounts
• Free Uniforms
• Free/Discounted Meals
• Advancement Opportunities

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.