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Customer Service Representative
✦ New
🏢 GetGo
Salary not disclosed
Columbus, Indiana 15 hours ago

Store 2747519: 3545 West 450 South, Columbus, Indiana 47201 Shift Availability Flexible Availability Time Type ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.

Greets customers as they enter the area and thanks customers as they leave.

Gives assistance and offers suggestions or recommendations to the customer.

Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.

Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.

Reports to work on time and follows the dress and appearance code.

Facility Condition: Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.

Inspects store facilities and equipment for safety, cleanliness, and proper working order.

Notifies Store Manager of any equipment failure or maintenance/supply needs.

Merchandising: Completes build-to's for ordering/purchasing merchandise.

Receives and verifies vendor deliveries.

Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.

Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Sales Controls: Controls merchandise, cash shortages, and other selling expenses.

Assists in maintaining proper inventory levels and shift audits.

Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances.

Notifies the Store Manager of any sales, cash or inventory discrepancy.

Follows Company and/or brand guidelines for product breakage or spoilage.

Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.

Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

Administrative: Keeps an accurate record of all shift and timekeeping paperwork.

May take inventory of supplies and equipment.

Attends job-related meetings (may be required to work irregular hours).

Provides regular and predicable onsite attendance.

Performs other duties as assigned by the Store Manager.

JOB REQUIREMENTS: High school diploma or GED preferred.

Experience in retail sales preferred.

Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.

Ability to work as scheduled including arriving to work on time.

Ability to communicate information and ideas so others will understand.

Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.

Ability to perform essential duties and physical functions described below.

Ability to work in the conditions described below.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical activity inventory of the position includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels) Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).

Ability to grasp, reach and manipulate objects with hands for entire shift.

(This handwork requires eye-hand coordination.

Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck) Able to reach overhead for objects Ability to bend and twist at waist Ability to communicate orally Ability to operate a cash register and/or computer keyboard Ability to stoop, kneel, squat, bend, push, and pull Ability to work alone Be exposed to occasional noise Ability to stand and/or walk for an entire shift May require climbing a ladder to store and retrieve materials or place and remove signs WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working conditions inventory of the position includes: Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.

Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer Exposure to occasional noise.

Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position.

The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description.

As with all positions, the responsibilities and duties of this position may change.

The Company reserves the right to revise this Job Description at any time with or without notice.

This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Hiring Range: $13.50 to $14.00 Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish d24ad0b8-823f-4e68-a892-2986ccdf7392

Not Specified
Director of Manufacturing Operations
✦ New
Salary not disclosed
Horsham, PA 1 day ago

Description:

The Director of Operations will oversee all production and facility operations at ALIGN Precision Philadelphia, ensuring seamless execution across precision machining, assembly, and cleanroom environments. This role will serve as the operational hub, coordinating with the Director of Planning & Delivery and Director of Quality to deliver on customer commitments while driving efficiency, safety, and culture. Reporting directly to the Site General Manager, the Director of Operations will translate strategic goals into daily execution and long-term capability building.

Essential Duties and Responsibilities:


Production & Facilities

  • Provide leadership to a staff of Production Supervisors and CNC Programmers.
  • Lead machining, CNC programming, assembly, and cleanroom operations.
  • In cooperation with the Director of Maintenance, oversee facilities management, equipment utilization, and preventive maintenance.
  • Ensure Safety, Quality, Delivery, and Cost targets are consistently achieved.
  • Develop the operations and capital equipment budget.
  • Champion 5S workplace organization.

Scheduling & Capacity Planning

  • Develop daily plans and execute production schedules against the master schedule.
  • Cooperate with Planning and Delivery through the SIOP process providing inputs into capacity planning and modeling, aligning with the supply chain and customer demand.
  • Partner with Planning and Delivery to balance inventory strategies with operational readiness.
  • Collaborate with Quality and Engineering to embed process controls and ensure compliance.

Continuous Improvement

  • Drive Lean, Six Sigma, and Kaizen initiatives across production areas working closely with Engineering.
  • Implement systems for performance metrics, accountability, and operational transparency.
  • Champion waste reduction, cycle time improvement, and productivity gains.

Culture & Leadership

  • Build a culture of engagement, accountability, and innovation.
  • Mentor supervisors and team leads, fostering psychological safety and high performance.
  • Facilitate employee engagements and cross-functional collaboration to surface systemic themes.

Cross-Functional Alignment

  • Act as the connective agent between Planning and Delivery, Quality, Engineering, Program Management and Business Development.
  • Support business development by ensuring operational readiness of our expanded cleanroom and CNC automation for new verticals.
  • Collaborate with leadership to embed strategic operating systems across the enterprise.


Qualifications:

  • Bachelor’s degree in Engineering, Operations Management, or related field.
  • 10+ years of leadership experience in precision machining, semi-conductor, aerospace, medical devices, or advanced manufacturing.
  • Proven success in production leadership, scheduling, and facilities management.
  • Strong background in Lean, Six Sigma, and operational excellence.
  • Excellent leadership, communication, and team-building skills.
  • Ability to balance strategic vision with hands-on execution.


Other Skills Required:

• Communications - Exhibits good listening and comprehension.

• Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition. Aligns work with strategic goals.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have an understanding of Microsoft Office Software- especially knowledge of Microsoft Word and Microsoft Excel.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be in the office and shop and required to sit, stand and walk.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ADDITIONAL NOTES:

ALIGN Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ALIGN Precision are employed on an at-will basis.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.


A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Not Specified
Interventional Radiology Technologist - $20K Sign-On
Salary not disclosed
Hermiston, OR 6 days ago

Position: Interventional Radiology Rad Tech - *$20,000 Sign-on Bonus*


1.0 FTE

Schedule: Monday - Friday,

Schedule includes call rotation


Compensation Range: $34.18 - $57.23 (Step Scale 1 - 20)

Compensation package also includes employer paid medical, dental, and vision healthcare premiums.

*Sign-on Bonus requires a 2-year commitment.

Join Our Growing Team at Good Shepherd Health Care System

At Good Shepherd Health Care System, we put "Patients First. Always." We are committed to bringing state-of-the-artcare closer to home and providing exceptional care to our community.


Why Choose Good Shepherd?

  • Independent & Financially Stable organization
  • Top-tier benefits package offering 100% employer-paid healthcare premiums (medical, dental, and vision) for both employees and their families.
  • State-of-the-Art Facilities & Services
  • Supportive Administration & Culture
  • Thriving, Growing Region supporting outdoor lifestyle & adventure.

Good Shepherd Health Care System remains one of the largest employers in the area and plays a pivotal role in the region's continued growth.


DEFINITION OF POSITION:

The Interventional Radiology/Cardiology Radiologic Technologist supports diagnostic and interventional procedures through expert operation of fluoroscopic imaging equipment, sterile technique, and procedural workflow coordination. This role works collaboratively with physicians, nurses, and the interdisciplinary team to ensure safe, efficient, and high-quality patient care. The technologist demonstrates advanced technical competence in procedural imaging, radiation safety, sterile field maintenance, and hemodynamic monitoring while adhering to departmental protocols and regulatory standards. Exercises professional judgment in performance of services and maintains a demeanor complementary to medical ethics. Provides appropriate patient care and recognizes patient conditions essential for successful completion of the procedure. The Interventional Rad Tech is responsible to the Unit Manager and Surgical Services Director.


ESSENTIAL JOB FUNCTIONS

  1. Personal Traits, Qualities, and Aptitudes

Must be able to:

Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure

  • Imaging Role
  • Operates fluoroscopic and radiographic imaging systems during diagnostic and interventional procedures (e.g., vascular, non-vascular, cardiac catheterization without EP or structural components). Operating fluoroscopy (pressing the pedal, initiating exposure) must follow OBMI supervision rules.
  • Performs any image post-processing and ensures images are sent to PACS.
  • Ensures optimal image quality, positioning, and equipment settings based on procedural needs.
  • Verifies imaging readiness, room setup, and equipment functionality prior to each case.
  • Maintains strict adherence to ALARA principles and all radiation safety policies.
  • Enters charges into Epic when necessary.
  • Scrub Role
  • When assigned, functions as the scrub technologist using sterile techniques to assist physicians during interventional and catheter-based procedures.
  • Prepares and organizes sterile instruments, guidewires, catheters, sheaths, embolic materials, and procedural trays.
  • Anticipates physician needs and responds quickly and accurately during critical moments.
  • Demonstrates familiarity with vascular anatomy, device sizing, catheter selection, and table-side procedural flow.
  • Actively communicate with monitor person to ensure procedure activities and times are documented
  • Monitor Role (Hemodynamic & Procedural Monitoring)
  • When assigned, functions as the primary monitor technologist, recording hemodynamic data, pressures, and procedural events.
  • Ensures allergy considerations are communicated during the timeout and reflected in procedural documentation.
  • Operates and troubleshoots physiological monitoring systems (e.g., hemodynamic recorders, ECG, oxygen saturation).
  • Documents all supplies used, implants, contrast usage, and procedural details accurately.
  • Communicates real-time findings to the procedural team, ensuring accurate documentation of events, medications, and device deployment.
  • Peri-Procedure
  • Assists with patient preparation, patient positioning, connecting monitoring equipment and equipment placement.
  • In collaboration with nurses, verify allergies, NPO status, renal function, and other relevant clinical factors.
  • Performs patient identification, procedure verification, and timeout processes in accordance with institutional policy.
  • Provides support during sedation, as needed, under the direction of nursing and medical staff.
  • Help to monitor patient condition, respond to changes during procedures and assist team, as needed or requested.
  • Perform sheath pulls and vascular access management as needed.
  • Contrast Allergy Management Collaboration
  • Works collaboratively with nursing and physicians to identify and address contrast allergies or sensitivities.
  • Participates in pre-procedure discussions regarding appropriate contrast agents (e.g., switching to iso-osmolar).
  • Ensures allergy considerations are communicated during the timeout.
  • Department Support
  • Assist with managing supplies and par levels, restocking procedure room, tracking expiration dates, rotating stock, and receiving, unpacking, labeling, and shelving incoming inventory.
  • Assist with room turnover efficiency by assisting with post procedure cleanup such as sharps and biohazard materials disposal according to policy and preparing the room for the next case (restocking, setting up basic items, checking lead availability).
  • Perform basic daily/weekly equipment checks (fluoro readiness, imaging equipment diagnostics, injector checks, lead apron integrity inspections, etc.), ensuring all equipment is inspected, calibrated, and functioning properly before use.
  • Report and document malfunctioning equipment; assist with placing service calls when needed.
  • Assists with tracking radiation dose metrics and equipment service needs.
  • Ensure devices are cleaned, charged, and stored properly (e.g., ultrasound, IVUS, etc.).
  • Work independently, making evaluations and decisions based on measurable or verifiable criteria
  • Recognize the rights, responsibilities, and confidentiality of all patients from every socioeconomic background, conveying empathy and communicating effectively
  • Working Conditions

Inside environment, protected from the weather but not necessarily temperature changes. Subject to frequent exposure to infection, contagious disease, and hazardous materials and equipment. Occasionally subject to combative patients. Variable noise levels. Also subject to rapid pace, multiple stimuli, unpredictable environment, and critical situations.

  • Physical Demands/Traits Must be able to:
  • Perceive the nature of sounds by the ear
  • Express or exchange ideas by means of the spoken word
  • Perceive characteristics of objects through the eyes
  • Extend arms and hands in any direction
  • Seize, hold, grasp, turn, or otherwise work with hands
  • Pick, pinch, or otherwise work with fingers
  • Perceive such attributes of objects or materials as size, shape, temperature, or texture. Stoop, kneel, crouch, and crawl.
  • Must be able to lift 50 pounds maximum with frequent lifting, carrying, pushing, and pulling of objects weighing up to 25 pounds. Continuous walking and standing. Must be able to identify, match, and distinguish colors. Rare lifting of greater than 100 pounds.


QUALIFICATIONS

  1. Education:

Required: Graduate of an accredited Radiologic Technology program

Desired: BS Radiologic Science/Medical Imaging

  1. Experience:

Required: At least one year’s experience in Interventional Radiology and/or Cath Lab managing fluoroscopy and scrubbing interventional cases.

Desired: At least three years in Interventional Radiology or Cath Lab managing fluoroscopy, scrubbing interventional cases and functioning in monitor role.

  1. Licenses, Certifications, and/or Registrations:

Current Oregon State licensure issued by OBMI, ARRT certification, RT(R).; current BLS, ACLS certification (or within 6 months of hire); Certifications specific to areas of clinical specialty preferred (e.g., RCIS, NIH Stroke Scale). Required NIHSS (National Institute of Health Stroke Scale) Certificate (within 6 months of hire).

  1. Equipment/Tools/Work Aids:

Fixed fluoroscopy equipment, portable ultrasound, IVUS.

  1. Specialized Knowledge and Skills:

Ability to provide care for the patient's age-specific, cultural, physical, and psychosocial wellbeing.

  1. Other:

Bilingual and/or English-Spanish speaking preferred. Ability to work with culturally diverse population.

Not Specified
Assistant Director of Maintenance
✦ New
Salary not disclosed
Longmeadow, MA 1 day ago

Job Title: Assistant Director of Maintenance

Reports to: Director of Maintenance

FLSA Status: Full-time Monday to Friday 8 am to 4 pm

Compensation: $65,000 to $75,000 BOE

Location: Onsite, 24 Tabor Crossing Longmeadow, MA 01106 


Summary

Works closely with the Director of Maintenance and Facilities to assist with general plant operation. Provides direction to staff to ensure that all Housekeeping, Laundry and Maintenance functions are met. Take the lead on scheduling and completing Glenmeadow at Home assignments.

 

Essential Duties, Attitudes and Responsibilities include the following. Other duties may be assigned.

 

  1. Follows the Glenmeadow Pledge. Specifically you are expected to:
  • Respect and maintain residents’ rights and confidentiality.
  • Appropriately greet all Glenmeadow customers.    Be courteous, kind and thoughtful.
  • Go out of your way to find ways to make life better for those we serve. 
  • Work well with other employees at Glenmeadow including your teammates, your supervisor, members of other departments and outside vendors.
  • Be a person who finds solutions for problems and shares those solutions with the appropriate people in a professional manner.
  • Take pride in your work.

 

  1. Troubleshooting and Repair Skills. Specifically you are expected to:
  • Troubleshoot and repair minor electrical issues.
  • Troubleshoot and repair HVAC issues.
  • Troubleshoot and repair plumbing issues.
  • Troubleshoot and repair appliances and equipment such as air conditioners, refrigerators and bathroom fixtures.
  • Repair and paint walls, ceilings, furniture, doors, etc.

 

  1. Carpentry Skills
  • Perform major and minor carpentry work including but not limited to: rebuilding porches, hanging cabinets, installing counters, installing finish trim, hanging new windows and/or doors, creating set designs (follies) and remodeling rooms, offices and common areas.

 

  1. Supervisory Skills; Assists the Director in performing the following:
  • Monitor housekeeping functions and ensure schedules are followed.
  • Complete performance appraisals in a thorough and timely manner.
  • Address performance issues with staff including but not limited to providing feedback (good and bad) and conducting disciplinary action according to Glenmeadow guidelines.
  • Bring personnel issues/concerns forward to Director of Plant Operations and/or Human Resources as appropriate.
  • Participate in the employee orientation program.
  • Assists with planning budget needs.
  • Assure function set ups are completed in a timely manner

 

  1. Consistent/Reliable. Specifically you are expected to:
  • Establish a track record of quality so that the supervisor and customers have a high degree of confidence that the assignment will be completed thoroughly.
  • Follow through with special assignments.
  • Complete your workload in a thorough and timely manner. 
  • Participate in rotating on-call schedule

 

  1. Monitoring. Specifically you are expected to:
  • Inspect the building and all equipment on a daily basis and according to established maintenance schedules.
  • Maintain and monitor all equipment and controls to ensure good working order including, but not limited to:    pool, boiler plant, and chiller. 
  • Inventory and replace supplies required to maintain facility. 
  • Follow established procedures for use of outside contractors.
  • Sign off on bills/invoices in absence of Director.
  • Light plumbing and electrical work.
  • Arrange for or assists residents in moving seasonal items in and out of ALU storage as needed.
  • Oversee the move-in process to ensure smooth transitions.
  • Make sure residents storage lockers in proper order

 

  1. Safety Awareness and Follow-Through. Specifically you are expected to:
  • Be concerned with safety. Follow safety protocol to reduce the chance of self-injury.    Use safety glasses, gloves, belts and other safety equipment to reduce the chance of harming yourself or others.
  • Use tools, equipment and chemicals according to established protocol with safety in mind.
  • Follow safety regulations, infection control, and universal precaution procedures at all times.
  • Work hard to keep residents safe by staying aware of cords, tools, or other hazards that could increase the chance of a resident falling.
  • Monitor the fire suppression system.
  • Be a first responder when the fire alarm goes off.
  • Maintain a clean and orderly work area.  

 

  1. Attendance. Specifically you are expected to:
  • Come to work on time.  
  • Follow the appropriate call out procedure if unable to be at work.
  • Use accrued time appropriately without excessive call-outs.
  • Attend 10 in-services annually.
  • Attend quarterly team meetings.
  • Be flexible in filling in for others or picking up extra work.
  • Be on-call every other weekend.

 

 

SUPERVISORY RESPONSIBILITIES

Plans, assigns, and directs work assignments of 8-13 employees in the Maintenance and Housekeeping Departments in the absence of the Director of Plant Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Completes and presents performance evaluations for Maintenance staff.

 

QUALIFICATIONS 

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Two year certificate from college or technical school; or Five years of related experience and/or training; or equivalent combination of education and experience. Building trades or plant maintenance experience strongly preferred.

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to groups of customers or employees of organization.

 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

OTHER SKILLS AND ABILITIES

Ability to read, write, and speak the English language.

General knowledge of the building trades.

Knowledge of OSHA standards.

Willing to participate in training and incorporate new methods.

Ability to relate well to all geriatric residents.

Ability to deal tactfully with personnel, residents, family members, visitors and the general public.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Valid state-issued driver’s license.

 

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; and vibration. The noise level in the work environment is usually moderate.

Not Specified
Service Supervisor
Salary not disclosed
Parsippany, NJ 2 days ago

The Customer Service Supervisor is responsible for supervising the service department employees and processes at assigned branch locations, this includes responsibility for executing standard processes to provide a seamless customer experience through the service coordination function. This role will hold responsibility for exercising independent judgment in the direct supervision of Service Technicians and Customer Service Representatives. Is responsible for influencing customer satisfaction with service by continuously improving branch efforts of service lead-time, first time completion rate, average days to complete service, and service CES metrics. Is the primary expert used in resolving escalated field service concerns and in proactive education and training for both customers and the internal team members. Has heavy contact with customers, contractors, installers, vendors, sales reps, and all other internal departments in the coordination of service activities. Responsible for assisting in the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is an onsite position that works at the Parsippany NJ office Monday - Friday.


The targeted pay range for this role is $75,000 - $90,000. The total compensation package for this position also includes applicable incentive compensation, such as an annual bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan with company match, tuition assistance, 9 paid holidays, 20 paid vacation days, and much more.


Responsibilities/Accountabilities include the following but are not limited to:


  • Ability to manage and support multiple teams/functions, including union and non-union team members.
  • Responsible for the direct supervision of service department team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, attendance, performance, professional issues and payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
  • Coach and mentor team while setting clear and timely expectations to ensure performance metrics and behaviors are met.
  • Conducts regular one on one conversations as well as mid-year and year end performance evaluations to promote ongoing professional growth and development.
  • Exhibits excellent verbal and written communications skills, organizational skills with attention to detail and the ability to provide support and develop team members to handle escalated issues professionally.
  • Assists in the development and implementation of processes that ensure consistent and professional product service to all our customers that is both an effective remedy to customer concerns and an efficient use of internal resources.
  • Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Identifies opportunities to update and improve customer experience procedures and makes recommendations to leadership.
  • Establish and maintain a working knowledge of products, systems, processes, and resources to support a team of assigned customer experience representatives to ensure compliance with company guidelines and quality of service.
  • Analyzes data to help determine potential future business needs.
  • Provides input and may prepare initial budgetary proposals for assigned cost centers
  • Demonstrates the ability to collect data, prepare reports and documents such as summaries and responses to frequently asked questions or concerns. Creates executable plans based on findings.
  • Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
  • Assists in evaluating and implementing new and creative ways to more efficiently provide product service to our customers. This includes initiating and supporting continuous improvement efforts throughout all areas of responsibility.
  • Utilizes technologies relevant to creating logistical efficiency and continually searches for new ways to utilize technology in process improvement.
  • Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.
  • May serve as key member for company's Safety Program. Participate and facilitate meetings, design policies and procedures, enforce safety policies and procedures, conduct safety audit tours, provide accident analysis and trends, accident statistics and reports.
  • Ensures proper credit is received from Pella Corporation and outside vendors for all warranty items.
  • Manages a fleet of company service vehicles and their equipment.
  • Responsible for managing all service parts, which includes maintaining the appropriate levels of service stock inventory.


Additional responsibilities:


  • Daily timecard review, allocations and timely approval for hourly team members.
  • Inputting of daily metrics.
  • Inputting and communicating weekly/monthly metrics. This will require some metrics to be shared with other departments.
  • Performing quarterly performance reviews with the team.
  • Preparation of PowerPoint slides and presenting them at quarterly team meetings.
  • Approving invoices in a timely manner.
  • Approving expense reports.
  • Ordering technician’s uniforms bi-annually.
  • Managing the phone system to skill employees, monitoring CSR calls for quality assurance and shutting down the phones for holidays.
  • Daily monitoring of pick tickets and dispatcher console route for efficiency, accuracy and last-minute changes.
  • Blocking Salesforce dispatcher console calendars for time off requests and adding load time and holiday blocks.
  • Monitoring and enforcing any active recalls on product.
  • Scheduling opportunities for ongoing training opportunities for the service team members.
  • Resolving customer escalations.
  • Overseeing and enforcing quality alerts.
  • Documenting notable behaviors of team members.


Skills/Knowledge:


  • Must be able to develop a high-level understanding of all Pella products and their applications.
  • Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
  • Demonstrates open communication and the ability to always maintain professionalism.
  • Works collaboratively and creates a sense of trust and reliability with internal team and customers.
  • Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
  • Seeks out internal experts and utilizes their knowledge.
  • Supports change and innovation within organization.
  • Focused on details and follow through.
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.


Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Education and/or Experience


Bachelor’s degree from four-year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Previous experience in a supervisory role required.


Language and Communication Skills


Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner.


Computer Skills


Strong understanding of Microsoft Word, Excel, PowerPoint. Comfortable using Salesforce and can easily learn all internal ordering or product information systems and the various phone systems.


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Must be available to work evenings and weekend as necessary.


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Not Specified
Procurement Specialist
Salary not disclosed
Dallas County, TX 2 days ago

SUMMARY: Assists the department and agency with procurement processes.


ESSENTIAL DUTIES AND RESPONSIBILITIES: This job description is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. The employee may be required to perform or assume additional job-related responsibilities other than those stated in this vacancy announcement.


Typical duties include:

A. Assist with the establishment of a sound procurement system, including written policies and procedures in compliance with Federal, state, and local requirements.

B. Assists in the development of procurement documents.

C. Assists in the issuance of procurement documents in accordance with Federal, State and local guidance.

D. Assists in preparing reports, correspondence, memos, charts, presentations, forms, and spreadsheets.

E. Provides input into developing and revising policies, procedures, and standards.

F. Prepares notices or agendas for meetings.

G. Works with management staff on special projects as required.

H. Coordinates virtual/in-person bidders’ conferences; prepares responses to questions; potential bidders and public.

I. Coordinates proposal reviews, evaluations, and staff recommendations to the Board for selection and award of contracts. Prepares and reviews spreadsheets.

J. Establishes and maintains procurement files.

K. Manages debriefing processes.


SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. The Procurement Specialist works within established Workforce Solutions Greater Dallas, State and Federal guidelines and regulations. Work is performed under general guidance and supervision and is subject to prior assignment and review.


QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE: Prefer Bachelor’s Degree from a four-year college or university in Business, Public Administration, Purchasing/Procurement, Social Sciences, or a related field.


LANGUAGE SKILLS: Ability to read and interpret documents, general business documents, technical procedures, government regulations. Ability to write reports, business communication, policies, procurement documents, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, potential vendors/contractors, customers, and general public.


MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, ability to compute rate, ratio, and percent and to draw and interpret spreadsheets and graphs.


REASONING ABILITY :Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


SKILLS AND ABILITIES: Knowledge of principles and practices of procurement; fundamentals of accounting; relevant Federal, State and local laws, rules and regulations; evaluation techniques and procedures; labor market functioning; and local economic and social conditions. Ability to interpret and make decisions in accordance with existing laws, rules and regulations; tactfully handle procurement debriefings; communicate at a highly professional level in both oral and written forms; prepare complex documents, manage time and organize work to meet agency and legal deadlines. Proficiency in Microsoft Office with expertise in Microsoft Word, PowerPoint, Publisher, Excel, and Adobe products. Ability to analyze and revise operating practices to improve efficiency. Detail oriented and comfortable working in a fast-paced environment


PHYSICAL DEMANDS: The physical demands described here represent those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


TRAVEL: Due to the nature of job, travel will be required approximately 10% of work time. Must possess own method of transportation.


TO APPLY: Fax to 214-745-1110, email to or mail letter of application, resume and salary requirements to: Workforce Solution Greater Dallas, ATTN: H.R. Department, 500 N. Akard Street, Suite 3030, Dallas, TX75201. You may also apply via , Job Number 15778338 and LinkedIn. Applicants who are invited to interview for the position will be required to also complete an employment application. Information contained in resumes and letters of application is subject to verification by Workforce Solutions Greater Dallas.


Workforce Solutions Greater Dallas is a proud partner of the American Job Center Network, an EEO/AA/Drug Free Workplace Employer and complies fully with the Americans with Disabilities Act (ADA). Auxiliary aids and services are available upon request to individuals with disabilities. 100% of paid costs would be from Federal Funds.

Not Specified
ERP Process and Functional Analyst
✦ New
Salary not disclosed
Murfreesboro, TN 9 hours ago

COMPANY OVERVIEW

Helix Traffic Solutionsis a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provides quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast and the Mid-Atlantic regions.


As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size.


Job Summary:

The Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS’s people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions. SME is expected to work alongside any third-party contractors and consultants and provide the enterprise’s view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position.

Duties/Responsibilities:


1. Subject Knowledge

  • Deep functional knowledge of finance operations and the normal business standards and practices of the subject area
  • Provide the specific functional area with advice and direction on enabling enterprise business rules in the chosen technology stack, which may include providing guidance and suggestions on needed modifications
  • Provide guidance and support to the finance operations process improvement efforts prior to and after initial implementation, including industry best practice and chosen technology best practices for implementation. Must have experience evaluating process efficiencies, mapping multiple options and ability to work cross functionally to determine optimal process to execute.
  • Change management support for the Finance operations concerning the ERP and other technology solutions


2. Project Engagement

  • Team member of the ERP Implementation Team, providing configuration and other support to advance the implementation and support of the chosen platform(s)
  • Ensure that finance operations requirements are met, while allowing for integration with all other affected business areas
  • Ensure data integrity throughout the implementation
  • Provide guidance and potential solutions for business and Program/Project risks to the finance operationsand the Program/Project Management
  • Ensure appropriate security efforts including privacy, data integrity, segregation of duties for the finance operations
  • Advocate for use of standard software solutions over any customizations
  • Provide guidance to Program and Project Management on change management needs of the finance operations
  • Represent the finance operations on the ERP Implementation Team, and the Team to the finance operations
  • Provide guidance and framework for required end user training materials and delivery of training, where warranted


3. Ongoing efforts

  • Support the day-to-day operations of released functionality and the overall health of the ERP platform
  • Support stakeholders as needed with appropriate documentation and insights as well as end user support(2nd line)
  • Stay up to date with new features and functions offered for the Finance operations in the ERP and related chosen technology platforms
  • Provide insights into new or enhanced features and functions that may benefit the business
  • Ensure continuous health of any feature and functions of the Finance operations align harmoniously with other software solutions integrations as well as the ERP technology
  • Provide ongoing end user training concepts and materials as the ERP solution is matured across the enterprise
  • Validate data and functionality integrity of the features and functions of the specific business area during/after any ERP system upgrades, patches and other maintenance


Skills and Qualifications:

Education: Bachelor’s degree in computer science, business administration, or related field. A master’s degree and professional certifications are a plus but not required.


Experience:

  • 5+ years of experience in NetSuite
  • 3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus.
  • Strong team leadership and team dynamics
  • Proven ability to work across functional teams and interact with senior leadership.


Technical Skills:

  • Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.).
  • Strong capability in people-oriented change management of technology implementations
  • Familiarity with database management, system integrations, and data migration processes.
  • Familiarity with system administration, configuration, and user management.


Leadership and Communication:

  • Strong project activity and task management skills with experience using predictive and/or adaptivemethodologies.
  • Excellent written and verbal communication skills to interact with all levels of the organization.
  • Ability to translate technical concepts into business terms for non-technical stakeholders.


Problem-Solving:

  • Strong analytical and problem-solving skills to address system issues and user concerns.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.


Certifications:

  • Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable.

Key Performance Indicators (KPIs) for the Finance operations

  • ERP project delivery on time, on scope, and within budget.
  • User satisfaction and adoption rates allow productivity gains within 60 days of system launch.
  • Data accuracy and integrity metrics.
  • Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline)
  • System uptime and performance
Not Specified
Sr Clinical Consultant Social Worker - Supportive and Palliative Care Clinic (MSW/LISW)
Salary not disclosed
Dublin, OH 4 days ago

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position ensures organizational excellence related to customer service and quality of care while promoting excellence in the cultural experience at assigned hospital. This position is responsible for providing services to patients, families and significant others including, as appropriate, completion of biopsychosocial assessments, psychiatric diagnoses, formulation of treatment plans and treatment interventions, therapy sessions (individual, couple, families or group), implementation of treatment plans and discharge planning in order to support and/or enhance biopsychosocial functioning.  This role will receive referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Case Managers, staff nurses and other members of the care team).

The Social Worker MSW, LISW also performs advanced functions including staff education, development, training, mentoring, project development and administrative or supervisory responsibilities that advance the mission of the department and organization.  The clinician can practice independently and without supervision as permitted by the State of Ohio licensure.  This position may be responsible for supervising select social service functions and overseeing administrative responsibilities for scheduling staff, daily assigning of cases, and assisting the manager with direct supervision of the social work staff and masters level interns and students.

This position requires ability to act quickly and work in high stress situations.

Responsibilities And Duties:

30% Advanced Clinical Assessment
Conducts patient/family/significant other interviews, chart reviews, and professional collaboration to obtain and interpret information pertaining to patient/client biopsychosocial functioning. Assessment to include, but not be limited to: developmental and age-specific needs; ability to care for self; ability to care for dependents; ability to meet basic custodial and financial needs; ability to engage in meaningful social and emotional relationships; and ability to comprehend and comply with treatment recommendations. Develops care plan, including discharge plan, incorporating medical plan of care. Participates in identification of cases of abuse, neglect or exploitation and refers such cases to the legally mandated authorities when applicable.  Provides crisis intervention, information and referral and linkage to community resources as needed.
  
30% Advanced Intervention Management
Develops a plan of intervention based upon assessment to resolve identified problems and/or to support and enhance biopsychosocial functioning.  Through individual, family, or group modalities, employs clinical intervention skills including, but not limited to, treatment planning; continuum of care planning (including discharge planning); supportive counseling; crisis intervention; specialized problem oriented planning and intervention; and educational counseling.    Substantial interdisciplinary collaboration, which is a critical piece in holistic care planning for patient and support system.

25% Advanced Population Management
Staff is accountable for coordinating clinical and financial outcomes of an assigned population.  Works collaboratively with interdisciplinary staff and external organizations to achieve timely, cost effective management of patient care.  Monitors for quality and type of services delivered to patients, ensuring management within established parameters. Functions as a liaison to the payer to manage the post-discharge financial resources and ensure expected treatment process, progress and discharge plan. Monitors and ensures completeness of all assigned patients in areas of treatment plan and timely reports.   Help patients coordinate care for the highest quality of life, while managing to the lowest cost.  Working with families to ensure access to knowledge and resources.

10% Documentation and Regulatory Compliance
Thoroughly documents assessments and interventions in patient’s medical record and information systems in accordance with department standards. Complies with internal and external documentation requirements as related to specific patient/system needs and regulatory requirements.

5%
Maintains awareness of current hospital, community services and appropriate care options that can assist patient/clinical biopsychosocial functioning. Provides information as well as facilitates successful linkages between those services and the patient/client.  Performs additional functions as may be appropriate to the position.

Minimum Qualifications:

Master's Degree: Social Work (Required)DL-HC - Driver's License only if in a Home Care department - Department of Motor Vehicles, LISW - Licensed Independent Social Worker - Social Work Certification and Licensure Board, LPCC - Licensed Professional Clinical Counselors - American Counseling Association

Additional Job Description:

Medical terminology knowledge and an understanding of disease process.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Palliative Care

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

permanent
Assistant General Manager (AGM)
✦ New
Salary not disclosed
Fort Worth, Texas 1 day ago
Job Description

Job Description

Overview:
The AGM is responsible for managing the entire kitchen's production staff, ensuring overall compliance with food production and menu specifications associated with O'Neill's orders, and maintaining all equipment. The kitchen manager is the second in charge behind the culinary director, additionally, the AGM will directly train, develop, and coach all cooks. The AGM will be on-site supervisor and leader, a creative agent of solution-oriented actions in situations that require immediate action. The AGM will make
decisions as the coordinator of team efficiency, productivity, scheduling/adjustments, documentation, vendor ordering, and directly managing food safety and HACCP compliance, following company procedures related to the health department, customer satisfaction, safety, and cost. The AGM will ensure that all team members are dressed in O'Neill's uniforms, practice O'Neill's food safety standards, work together in a professional and coordinated manner, communicate in real-time, answer phones as needed,
and produce world-class cuisine and presentations, quality, and service internally and externally. The AGM will be responsible for culinary performance, product specification, and accuracy, which they will report to the Culinary Director. The AGM will assist in keeping up with company emails and client communication outside of work and/or when asked to provide the utmost customer service and timely responses to clients.

Extended Training:
The AGM's primary responsibility is to dynamically manage the kitchen staff through clear direction, communication, and training/coaching to maximize productivity and quality of work. In addition, the AGM will organize and orchestrate kitchen staff and operations to achieve exceptional cuisine to exact specifications and maximum profitability while maintaining O'Neill's Quality, Guest Service & Performance Standards.
The AGM will assist in scheduling, directing, overseeing, and developing all kitchen staff, including disciplinary actions and performance reviews, as needed. The AGM implements and trains all staff on Food Safety and driver Safety, oversees/purchases food, establishes production levels and inventory controls through approved documentation tools, manages/controls food cost issues and provides solutions.
Under the direction of the GM, the AGM's primary responsibility is to uphold production efficiency, assign production lists, monitor and audit the quality of artistic displays, spec trays, quality salads, sandwiches, canapés, desserts, and sauces - and all hot and cold food preparation, which the Chef directs.
The AGM is one of the leading culinary professionals in O'Neill's kitchen and will dress professionally and conduct himself or herself professionally with fellow team members, external customers, and peers.
The AGM is responsible for working with the Chefs and Expo team to prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, labeling and overall compliance with MENU specifications associated with all O'Neill's client orders. *The AGM is responsible for verifying that food quality and specifications match the kitchen-issued specifications.
Maintains a safe, orderly, and sanitized kitchen by setting up quart-sanitizer stations, monitoring and journaling temperature logs, and using gloves, food safety tools, and best practices when cooking and working in the kitchen.
Further responsibilities may include all purchasing requests and standards, verifying that purchased ingredients are of the required specification and ensuring that routine equipment cleaning and maintenance are carried out in their department.
When called upon, the AGM will safely operate company vehicles and drive in compliance with all local and federal laws and regulations to support operations.
The AGM must maintain ServSafe
The AGM answers kitchen phones as needed and maintains food safety certification at all times and Allergen Training.
The AGM will assist in keeping up with company emails and client communication outside of work and/or when asked to provide utmost customer service and timely responses to clients.
The AGM will work as a team leader at all times when on duty and communicate with administrative team, local operations, and the company call center as required or needed.
The AGM is responsible for coordinating guest service communication and administrative duties within the AGM operations for O'Neill, consistent with company policy and procedures, resulting in outstanding guest service and client loyalty.
The AGM will be responsible for providing an active and engaged level of personalized guest service and communication, as well as administration support while exhibiting a high level of security with the information provided by the client and adhering to all details.
Contribute to all functions and operations of their respective Operations teams.
Answer phones locally and take client calls as required to enhance service and client communications.
Work on assigned e-mails & client assignments that are coordinated by management.
Ensure any orders in the kitchen processes are updated, accurate, and coded properly.
Manage logging of receipts, pricing, revision updates, shopping, invoice entries, and payroll paperwork.
Process Event solutions using company-issued SOPS and resolution steps in management support.
Making sure that orders are received includes the necessary steps to confirm the order and accurately finalize the order, i.e.
Communicate all issues required to be passed down to management at the beginning and end of the shift using our KAT Program and Manifest Systems.
All other duties as assigned by the GM and Directors.

Responsibilities:
The AGM is responsible for adhering to and supervising the following:
Uniform and appearance standards
Answering answer emails when asked and while on duty.
Overall communication with clients when asked or while on duty.
Time MGMT of staff and operation.
Multitasking and efficient productivity
Project MGMT
Carry out decisions that affect labor and food cost control output to our satisfaction.
Mentoring and teaching
Adhering to sanitation standards and cleaning schedules
Adhering to dish pit standards and systems
Assisting in the communication of inventory levels
Adhering to vehicle maintenance programs
Adhering to ALL company SOPs

Measures of Success:
Annual Performance Review- success will be measured using results of the Annual Performance Review (which are established biannually), just before the new Fiscal Year starts & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and O'Neill's Exceptional Service Goals:

Company Vision, Mission & Purpose

* Work Hard, Be Humble
* Prioritize Integrity & Accountability
* Live Every Day in a Guest Service-Centric Spirit
* Provide Clear & Inspiring Communication
* Commitment to World Class Teamwork & Performance

Knowledge, Experience, and Skill Requirements:
Culinary degree or equivalent in a kitchen environment within the catering or fine dining establishment required
Strong experience in ordering, inventory, setting up par levels, recipe selection, culinary preparation, and knife skills are necessary. Other required expertise includes food and equipment safety and a strong knowledge of food production.
Individuals must possess excellent verbal and written communication skills and be proficient in email, Internet use, and basic office software programs.
Must have demonstrated ability to manage and maintain customer accounts and attention to detail.
Current ServSafe Food Handling Certificate Required or must be obtained within 7 days of hire.
A demonstrated ability to take orders and follow through, as well as to work well with others in a team-driven, fast-paced environment, is essential.
Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation.
Prior hospitality/food Production, Cooking & Managing experience preferred.
Must have an excellent driving record and pass an FAA on-ramp security clearance and a pre-employment drug and alcohol screening.
Must be able to read a P&L.
Must understand culinary costs.
Min. 2 years of kitchen management experience.

OPERATIONAL DEMANDS:
The demands described here must be met by an employee to perform the essential function of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
A flexible work schedule is required, including weekends and holidays, and frequent travel availability is a must. The candidate must be able to travel in accordance with O'Neill's current travel policy.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Multilingual is preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out written, oral, or diagram instructions.
The physical demands described here must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee must frequently use hands to handle, reach, and carry with hands and arms. The employee is required to stand and walk. The employee must lift and/or move up to 20 pounds.

Disclaimer:
This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.
Not Specified
Dispatcher / Road Supervisor
$26.65 - 27.49
Knoxville, TN 3 days ago

Dispatcher / Road Supervisor (AM / PM)



Transdev in Knoxville, TN is hiring for a Dispatcher / Road Supervisor to support both fixed-route and on-demand transit operations. This role combines the core functions of a dispatcher and field supervisor—monitoring real-time service through TransLoc and other CAD/AVL systems, coordinating operators, and ensuring safe, reliable, and customer-focused service. We are seeking a professional who is highly organized, tech-savvy, and dedicated to safety.



Compensation & Benefits



Non-CBA Position




  • Starting pay: $26.65-$27.49 per hour

  • Vacation: minimum of two (2) weeks per year

  • Sick Days: 5 days

  • Holidays: 12 days (8 standard + 4 floating)

  • Additional Benefits: 401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, and voluntary long-term disability.


\Benefits may vary depending on location policy.\



Key Responsibilities



Dispatch Operations (AM/PM Coverage):




  • Monitor real-time vehicle performance using TransLoc and onboard vehicle technology to ensure routes are on schedule and operators are correctly logged in.

  • Assign, adjust, and document vehicle coverage for both fixed-route and on-demand service.

  • Respond to service disruptions, detours, or incidents, coordinating with road supervisors and management.

  • Provide clear, timely radio and phone communication with operators and field staff.

  • Record service data, delays, missed trips, and operator call-ins using TransLoc and related dispatch software.

  • Communicate service updates to management and client contacts.


Road Supervision:




  • Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in completing incident and accident reports.

  • Perform road observations and ride-checks to ensure safety, customer service, and compliance with company policy.

  • Coach and retrain operators following incidents, performance issues, or new procedures.

  • Serve as liaison between operators, management, and client representatives for field service issues.

  • Assist in training new operators, including TransLoc usage, customer service expectations, and on-road safety.

  • Support Safety Manager and GM with compliance checks, drug/alcohol testing coordination, and service audits.


General:




  • Maintain accurate and detailed documentation for service logs, incident reports, and shift summaries.

  • Work cooperatively with other dispatchers, supervisors, and management to ensure continuous coverage and quality service.

  • Perform additional duties as assigned.


Qualifications




  • High School Diploma or GED (required)

  • Valid Class B Commercial Driver’s License with Passenger (P) Endorsement (required)

  • 3–5 years experience in public transit dispatch or road supervision preferred

  • Proficiency in Microsoft Office (Outlook, Word, Excel) and dispatch software such as TransLoc or Passio

  • Excellent verbal communication, decision-making, and problem-solving skills

  • Must be able to work AM/PM shifts, weekends, and holidays as needed

  • Subject to DOT drug test and physical (if applicable). DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.


Physical Requirements




  • Combination of office (dispatch) and field (road supervision) environments

  • Long periods of sitting and computer use; occasional standing, walking, and driving company vehicle

  • Must be able to work flexible hours and respond to emergency situations


About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.



Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.



Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.



Drug-free workplace



If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.



California applicants: Please Click Here for CA Employee Privacy Policy.



Job Category: Operations Support



Job Type: Full Time



Req ID: 6659



Pay Group: 2V9



Cost Center: 55335



The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.



Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.



Drug-free workplace



If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.



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About Transdev



Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.



Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.



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