Centrio Mall Cdo Jobs in Usa

General Manager – Premium Family Entertainment Venue

Location: Altitude Trampoline Park, Great Mall – Milpitas, CA

Position Type: Full-Time | Leadership Support Role

About Us

At Altitude Trampoline Park, we bring high-energy, joyful spaces to life where families and friends can connect, play, and celebrate together. Whether it's dodgeball matches, trampoline games, or just sharing laughter, we create moments that turn everyday fun into unforgettable memories.

Our Milpitas park, located inside the iconic Great Mall—one of Northern California’s largest and most vibrant retail destinations—offers a unique opportunity to serve a high-volume, diverse community. With thousands of daily visitors, this location stands as a flagship experience of the Altitude brand.

About the Role

We are seeking a proactive and passionate General Manager (GM) to support the overall operations of our Milpitas location. This individual will work closely with the General Manager to ensure exceptional daily execution across all departments—including guest services, staffing, maintenance, and sales performance.

The AGM is a vital bridge between the front-line team and upper management, ensuring that daily goals are met, team culture remains strong, and every guest receives a safe, high-quality experience.

Key ResponsibilitiesOperational Support

• Assist in managing daily operations of all departments: attractions, food & beverage, events, and facilities
• Enforce operational procedures to maintain efficiency, safety, and brand consistency
• Support P&L tracking, labor scheduling, and inventory management within defined targets
• Maintain cleanliness, functionality, and safety standards throughout the facility

Team Leadership

• Lead by example in supporting, training, and coaching frontline staff
• Help onboard and mentor new team members to uphold brand standards
• Create a positive, inclusive work environment that encourages performance and retention
• Provide daily direction and motivation while stepping into leadership responsibilities as needed

Guest Experience

• Be a visible, approachable leader on the floor ensuring a fun, safe, and on-brand guest experience
• Quickly and professionally resolve guest issues with empathy and effective solutions
• Gather feedback from guests and contribute to service enhancements

Sales & Engagement

• Support the execution of local marketing and promotional initiatives
• Help drive birthday party and group event bookings through outreach and follow-up
• Identify revenue opportunities on slow days or during off-peak hours
• Collaborate with the GM to analyze KPIs and implement improvements

Qualifications & Skills

• 2–4 years of supervisory or management experience in entertainment, hospitality, retail, or food & beverage
• Strong people management and customer service skills
• Experience in team training, scheduling, and operational oversight
• Ability to multitask in a fast-paced, guest-facing environment
• Willingness to work evenings, weekends, and holidays
• Physically capable of lifting/moving 50 lbs and being on your feet for long shifts
• Passionate about creating a fun, high-energy experience for guests of all ages

Why Join Altitude at Great Mall?

• Prime location inside the Great Mall, one of Northern California’s most visited shopping centers
• Work alongside experienced leadership in a fast-growing franchise environment
• Part of a nationally recognized brand with 80+ locations worldwide and a robust support system
• Opportunities for growth into General Manager or multi-unit roles within the franchise network
• Access industry-best training programs and corporate playbooks to help you thrive
• Be part of a fun, dynamic, and team-driven culture that values energy, safety, and community
• Make a direct impact on families and youth through engaging entertainment and top-tier service

Apply today and step into a leadership role that blends fun, community, and growth at one of Altitude’s premier locations!

Logistics Manager – U.S. Inbound & Distribution Operations (WowNow)

Location: Los Angeles

Employment Type: Full-time

About WowNow

WowNow is an AI-driven, distributed manufacturing platform enabling on-demand, localized production through intelligent software, CNC processing, and UV printing.

As we scale across malls, retail locations, and agent-operated sites in the U.S., reliable inbound logistics and local distribution execution are critical.

Role Overview

The Logistics Manager – U.S. Inbound & Distribution Operations is responsible for executing and coordinating U.S. inbound logistics and local transportation, ensuring equipment and consumables move smoothly from port/warehouse to malls, deployment sites, and agent warehouses.

This role is highly execution-focused, owning day-to-day logistics coordination, carrier management, and inventory movement, while managing one logistics coordinator responsible for order processing and consumables shipments.

Key Responsibilities

U.S. Inbound Logistics Execution

• Receive and execute inbound shipments handed off from the China logistics team
• Coordinate port pickup, drayage, and trucking to U.S. warehouse or deployment sites
• Track inbound shipments and proactively manage delays or exceptions
• Coordinate receiving, inspection, and discrepancy resolution (damage / shortage)

Local Transportation & Distribution

• Coordinate local trucking and delivery to:
• Shopping malls
• Retail / deployment locations
• Agent and distributor warehouses
• Schedule deliveries, site access, and delivery windows
• Ensure timely, accurate, and cost-effective last-mile execution
• Act as the primary logistics contact for local partners and agents

Outbound Fulfillment (Equipment & Consumables)

• Oversee outbound shipments for:
• Equipment deployment
• Consumables replenishment
• Coordinate carriers and shipping methods based on urgency and cost
• Ensure shipments are executed accurately and on time

Inventory Execution & Control

• Manage inventory receiving, transfers, and outbound movements
• Ensure inventory accuracy across locations
• Support cycle counts and reconciliation
• Maintain visibility of equipment and consumables inventory status

Logistics System & Documentation

• Ensure accurate logistics data entry and execution in inventory / ERP systems
• Maintain shipment records, delivery confirmations, and tracking
• Support continuous improvement of logistics workflows and SOPs

Team Management

• Manage and support one Logistics Coordinator / Specialist, responsible for:
• Order processing
• Shipping label creation
• Consumables packing & dispatch
• Daily logistics documentation
• Set priorities, review execution quality, and ensure timely completion

Qualifications

• 4–7 years of experience in logistics, transportation, or distribution operations
• Strong hands-on experience with U.S. inbound logistics and local trucking coordination
• Experience delivering equipment or bulky goods to retail or commercial locations is a strong plus
• Familiarity with inventory execution and order fulfillment processes
• Fluent in English; Mandarin Chinese is a strong plus
• Detail-oriented, execution-driven, and highly reliable

Nice to Have

Experience coordinating deliveries to malls or retail deployment sites

Experience working with agents or distributors

Familiarity with ERP / inventory systems

Startup or fast-growing company experience

What Success Looks Like

Inbound shipments are executed smoothly with minimal delays

Equipment and consumables arrive at the right place, on time

Local deliveries are well-coordinated with sites and partners

Inventory movements are accurate and traceable

The logistics coordinator operates efficiently under clear direction

Why Join WowNow

Play a key role in scaling a physical deployment network

High ownership over real-world execution

Opportunity to build and optimize logistics processes from the ground up

Work closely with operations, sales, and partner teams

Equal Employment Opportunity

Lori Vision Studio Inc (The Company) is committed to providing all employees with an equal and fair working and living environment free from intimidation, abuse, exploitation, or sexual assault. The Company prohibits discrimination against any employee based on race, color, ethnicity, religion, gender, age, sexual orientation, disability, or any other legally protected status in all labor practices, including hiring, promotion, compensation, and work assignments.

Position Summary

The Property Management Associate (PMA) administers the property’s short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.

Responsibilities

Revenue Administration

• Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on-boarding process, and maintain merchant files to comply with audit guidelines
• Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term
• Serve as primary on-site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact
• Ensure merchants adhere to company guidelines and visual standards
• Screen, prospect, and route business development (specialty leasing and strategic partnerships) leads to appropriate representative
• Participate in specialty leasing site visits with prospective merchants as requested
• Identify appropriate merchant placement based upon available space inventory & building code requirements
• Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements
• Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks
• Provide proof of performance for national and local advertising deals and activations as requested
• Post and maintain collateral, coordinate installation and removal per contracted terms
• Educate merchants on rent collection system, verify payments, follow-up and collect Accounts Receivable as needed
• Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints
• Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity
• Oversee merchant Insurance Program which includes, but not limited to, signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current
• Oversee Holiday photo set operator/vendor, including but not limited to, being the main point of contact, coordinating set install, monitoring daily operations, tracking sales, and coordinating set removal
• Deliver violation letters and/or action notices as approved by GM and Business Development
• At the discretion of leadership, may be required to participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may include being on call, or on-site when appropriate. The on-site requirements of the MOD will be determined and approved by leadership.

Marketing, Community, Customer Experience

• Implement portfolio-wide and community programming and events
• Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker
• Maintain property social media account and website, including but not limited to updates and responses
• Submit local content for digital screens
• Coordinate installation of barricade graphics and/or window displays for vacant spaces
• Administer in-mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues

Miscellaneous

• Other duties as assigned

Qualifications

• High School degree or GED required; Associate’s or Bachelor’s degree preferred
• 1-3 years shopping center or retail experience
• Strong project management, organizational skills, and interpersonal skills with attention to detail
• Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
• Ability to adapt to a dynamic work environment
• Supervisory and coaching skills with ability to delegate tasks
• Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce

Join Our Team at Schutz – Aventura

Position: Part Time Stock Associate

Location: Aventura Mall, Miami

About Schutz:

Schutz, founded in 1995 by Alexandre Birman, is renowned for its bold designs, exceptional quality, and trend-setting fashion. We cater to the modern woman who is sexy, daring, and unapologetically stylish. With a global presence, we deliver extraordinary footwear, handbags, and accessories that reflect the spirit of today’s fearless fashion icon. Our Aventura Mall location is seeking a dynamic Full Time Stock Associate to join our passionate team and bring the Schutz brand to life for our customers.

Position Overview:

As a Stock Associate, you’ll play a key role in keeping our store running smoothly by ensuring merchandise is organized for our Sales Team & ready for our customers. Your attention to detail and efficiency will help create a shopping experience that feels effortless and enjoyable.

This is more than just moving boxes you’re the one making sure every shelf is ready, every product is in place, and every client can find what they need. Plus, you’ll gain valuable experience in inventory management, teamwork, and retail operations all while working in a supportive, energetic environment.

What You’ll Do:

• Receive and unload merchandise shipments
• Inspect incoming merchandise and match it to purchase orders
• Organize and label products in the stockroom for easy access
• Replenish shelves and displays with fresh merchandise
• Tag and label products accurately with pricing
• Monitor inventory levels and notify the team of low stock
• Participate in regular inventory counts and cycle counts
• Keep the stockroom and sales floor clean and well-organized
• Help sales associates locate merchandise for customers
• Follow safety guidelines to ensure a secure workplace
• Collaborate with teammates to achieve store goals
• Take part in ongoing training & development

What We Are Looking For:

• High school diploma or equivalent
• Experience in a stockroom or warehouse is a plus
• Great organizational skills and attention to detail
• Able to lift and carry up to 50 lbs
• Basic computer skills & familiarity with inventory systems
• Comfortable in a fast-paced, physical environment
• Flexible availability (including weekends and holidays)
• Strong communication and teamwork skills
• Self-motivated and able to follow instructions independently

Why Work at Schutz?

• Be Part of a Global Brand: Schutz is a contemporary footwear brand with a strong international presence, offering you a unique opportunity to grow with us.
• Career Development: We believe in nurturing talent and offering opportunities for career progression within our dynamic retail environment.
• Passion for Fashion: Work with products that are not only trendy but also designed with extraordinary quality and attention to detail.
• Team Environment: Join a collaborative, fast-paced, and supportive team that values creativity and innovation.
• Employee Discounts: Enjoy exclusive discounts on our stunning collections to elevate your personal style.

How to Apply:

If you’re ready to join a fashion-forward brand and provide world-class service, we’d love to hear from you. Please submit your resume and cover letter to or apply directly through LinkedIn!

Our client, an apparel company, is looking for a Sr. Merchandiser - Streetwear to join their team in NYC!

Responsibilities

• Own and drive the overall product strategy and assortment vision, ensuring alignment with brand DNA, seasonal goals, and consumer demand across channels.
• Develop and manage line architecture, category segmentation, pricing strategy, and key item focus to support both brand storytelling and sales objectives.
• Leverage deep knowledge of mall specialty retailers and urban sneaker/streetwear accounts to tailor assortments that meet account-specific aesthetics, price points, and consumer expectations.
• Conduct regular market and store visits to analyze trends, competitive assortments, sell-through, and visual execution, translating insights into actionable merchandising strategies.
• Partner closely with design, production, and sales teams to ensure product concepts are commercially viable, on-brand, and delivered on time.
• Lead seasonal assortment planning, SKU rationalization, and flow strategies in a fast-paced, high-volume environment with frequent deliveries and drops.
• Support and influence merchandising direction for collaborative, licensed, and globally developed product lines, including SMU programs for U.S. and Canada markets.
• Mentor and guide junior merchandisers, fostering strong cross-functional collaboration and accountability.
• Monitor performance throughout the season and make data-driven adjustments to maximize sell-through and margin.
• Stay informed on cultural, fashion, and youth lifestyle trends to ensure assortments remain relevant, competitive, and aligned with consumer behavior.

Qualifications

• 5–12+ years of merchandising experience within streetwear, youth culture, lifestyle, or fashion apparel brands.
• Strong understanding of skate, surf, streetwear, and urban markets with a proven ability to build assortments that resonate with these consumers.
• Demonstrated success managing line plans, assortments, and high-volume, fast-turn product across multiple categories.
• Experience working with major mall specialty retailers and/or urban sneaker shop accounts, with a solid understanding of their merchandising strategies and customer profiles.
• Strong leadership and organizational skills with experience managing multiple seasons, categories, and timelines simultaneously.
• Highly analytical with the ability to balance trend awareness with commercial and financial goals.
• Excellent communication and collaboration skills, capable of partnering effectively with design, production, and sales teams.
• Comfortable operating in a fast-paced, transactional business with frequent product launches.
• Experience adapting global product strategies to meet North American market needs.

An exciting opportunity awaits an entrepreneurial retail leader ready to play a meaningful role in the North American growth of a rapidly expanding outdoor apparel brand. Known for its technical innovation, performance-driven design, and elevated retail environments, this brand is preparing to launch its presence in the U.S. with a flagship location on Long Island, New York. They are seeking a dynamic and hands-on Area Manager who thrives in high-growth environments and is energized by the opportunity to build something from the ground up. You will support the area's store and assist with the strategic rollout of seasonal pop-up locations across key markets. As the brand expands its footprint, the successful candidate will help establish operational excellence, cultivate exceptional retail teams, and bring the brand’s distinctive customer experience to life. This role offers significant long-term career growth, with the opportunity to evolve into a District or Regional leadership position overseeing a growing portfolio of locations across major markets, including Chicago, New York, and other high-profile destinations. For the right leader, this is a chance to be part of the early chapter of a brand poised for remarkable growth in the U.S. market.

Salary: USD 70K

Description

• Oversee daily operations of the flagship U.S. store and additional seasonal locations
• Lead new store and pop-up launches from site setup to staff onboarding and post-opening success
• Manage and drive key financial metrics: sales performance, payroll targets, shrink control
• Ensure consistent execution of brand standards, visual merchandising, and customer experience
• Recruit, hire, and train high-performing retail teams
• Act as the primary liaison with mall management, vendors, tradespeople, and internal leadership
• Deliver clear, strategic communication and collaborate cross-functionally across departments
• Troubleshoot in real-time and implement efficient, practical solutions as challenges arise
• Travel regularly within the Midwest and beyond as new markets are explored

Requirements

• Store leadership experience in outerwear, activewear, or apparel with a strong technical product component
• A sharp eye for branding, retail presentation, and delivering a clean, consistent store experience
• Proven track record in opening retail stores or pop-up locations
• An entrepreneurial mindset and readiness to roll up your sleeves—this is a build and grow opportunity
• Strong leadership presence and the ability to engage confidently with senior leaders, mall partners, and vendors
• Exceptional communication skills and operational agility
• Passion for team development and high standards in hiring, training, and staff culture
• A long runway—this is a role for someone who wants to grow with a brand on the rise

Corporate Culture

This is more than just a job—it’s a rare chance to shape the U.S. market entry of a high-potential brand and play a foundational role in building something extraordinary. You’ll have support, yes—but you’ll also have autonomy, impact, and the opportunity to create your own legacy.

Contact Miriam Ronen at 416.410.5316 x4 or submit your resume in confidence below.

At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekendand all of life's adventures in between. With inclusive sizing from 024, maurices is known for versatile styles across key categories like denim, dresses, tops, and more.

We've been doing this since 1931, and today you'll find us in over 800 communities across North America and . At maurices, it's more than clothes - it's where fun, friendship and fashion come together!

Ready to help bring feel good fashion for real life to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day making maurices not only a special place to shop, but a great place to work and connect. Apply today!

This is an evergreen requisition used to build a pipeline of candidates for future openings. While this posting for a Retail Assistant Manager - Full-Time at our Store 0013-The Mall-maurices-Hays, KS 67601 remains open year-round, actual hiring needs may vary. Applications will be reviewed on a rolling basis, and candidates may be contacted as positions become available.

The Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The assistant manager strategizes to achieve team sales goals and as a key holder are involved in efficiently and accurately executing maurices Standard Operating Practices (SOPs), such as opening and closing the store.

What you'll get in return:

• A flexible work schedule
• Working with a team that believes in our 'Work Smart and Have Fun' Value
• A growth-minded atmosphere in a positive and supportive environment
• A 40% discount
• Well-rounded benefits offering; including mental, physical, and health resources

Position Requirements:

• 1 year of customer service experience required. Supervisory experience preferred.
• Ability to foster a team while creating a positive working environment
• Experience in training and directing others
• Ability to take initiative and participate in making decisions
• Demonstrated ability to achieve goals
• Computer proficiency
• Ability to work a flexible schedule

Assistant Manager applicants must be at least 18 years of age.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

All replies confidential maurices is an equal opportunity employer.

Location: Store 0013-The Mall-maurices-Hays, KS 67601

Position Type: Regular/Full time

Benefits Overview:

We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance. Full-time associates are eligible for a suite of benefits.

Choice of three medical plans, including a PPO plan or High-Deductible plans. High-Deductible plans offer the option of a Health Savings Account, with employer contribution.

Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage. maurices provides, at no cost to our associates, Basic Life Insurance and Short-Term Disability coverage, access to our Wellbeing platform with Personify Health, and an Employee Assistance Program available for associates and their families. After 6 months of employment, you may be eligible for our 401(k), which offers an immediately vested Safe Harbor matching contribution. maurices supports continued education with our Tuition Assistance program, available after 1 year of employment. maurices provides early access to earnings powered by PayActiv.

Paid Time Off is earned on an accrued basis (the accrual for newly hired Full time Assistant and First Assistant is 3.08 hours per pay period). Sick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Flexible scheduling helps you integrate work and life.

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Project Location Details

Raleigh, NC. Work also in Durham area

Pay Details

The pay rate for this position is $21/hour. Hourly wage is based on experience and geographical location.

• Flexible work schedule
• Access to an employee discount program
• Reimbursable travel time and mileage

Project Details

RTI International is seeking part-time Field Enrollment Specialists for Gathering Online for Dialogue and Discussion to Enhance Social Support (GODDESS) a study funded by the U.S. National Institutes of Health. The purpose of the study is to test a mobile health (mHealth) intervention for young Black women in Durham and Wake counties in North Carolina. This study is recruiting up to 500 participants to take part in a trial with multiple follow-up appointments over the course of six months.

GODDESS builds on decades of research of a best-evidence, woman-focused intervention that addresses intersecting health issues through education, skills-building, and empowerment.

External Description

Field Enrollment Specialists are responsible for:

• Traveling frequently to selected locations to recruit study participants
• Making in-person contact with selected respondents to discuss the study, answer questions, and obtain participation
• Collecting confidential information and administering standardized questionnaires
• Independently managing administrative duties, including participating in conference calls and completing online trainings
• Transmitting data as scheduled
• Assuming full and legal responsibility for use and care of project-issued equipment
• Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft
• Assuming responsibility for and carefully tracking all participant incentives
• Submitting timely and accurate Time & Expense reports
• Attending in-person or virtually scheduled meetings with other members of the project team
• Setting up marketing tables/areas to promote the study
• Soliciting participants for the study at public venues such as shopping malls, markets, libraries, festivals, community centers, etc.
• Assisting potential participants in completing a 5-minute screener using RTI issued equipment or participant's personal cell phone

Qualifications

Minimum Required Qualifications

• Must possess High School Diploma or GED
• Possess effective communication skills through speech and listening
• Fluency in English through reading, writing, and speaking
• Available for entire training and data collection period
• Able to successfully complete training
• Must have a valid US driver's license and reliable personal automobile available for business use
• Comfortable using RTI issued tablet, laptop and other associated equipment
• Access to password-protected Wi-Fi connection for data transmissions and administrative responsibilities
• Able to keep project information confidential
• Willingness to work in various types of weather conditions and after dark
• Comfortable working in public venues such as libraries, festivals, community centers, shopping malls, etc.

Preferred Qualifications for Ideal Candidates

• Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
• Effective time, schedule, and workload management skills to meet set deadlines
• Computer skills, namely email and internet proficiency

Work Schedule

• The data collection period is expected to begin May 2026
• On average, you will be needed part-time approximately 25 hours per week when work is available
• On average, you should be available to work in the field at the designated public venues 4 days each week
• The majority of this work is anticipated to be during evenings and weekends.
• Each of your trips to the field are expected to be at least 5 hours long

Training Details

Training requires include:

• Attend a two-day onsite training in Durham, NC
• Successfully pass Human Subjects Training Certification
• Required self-study trainings
• Must attend and pass all trainings and successfully complete required courses

Accommodation

RTI International will accommodate our job application procedures for disabled veterans and other qualified individuals with disabilities.

If you have a disability that affects the use of our online application system, or if you otherwise need accommodation in connection with the recruiting process due to a disability, please CLICK HERE for information on how to contact us to request an accommodation.

Additional Notifications

RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach--one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a competitive range of insurance plans (including health, dental, life insurance, a health savings account (HSA), and access to a 401(k) retirement plan.

For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For Applicants in US Virgin Islands Only: A record of conviction will not exclude an applicant from being eligible for the position. Factors that may be examined include:

(1) The rational relationship of the nature of the offense to the duties and responsibilities of the position; and

(2) Evidence of the rehabilitation of the applicant.

RTI also participates in the E-Verify program. Click here to view the posters in English and Spanish. Click here to view the anti-discrimination notice issued by the Office of Special Counsel for Immigration-Related Unfair Employment Practices. Click here to view the Right to Privacy in the Workplace/E-Verify Poster

Anticipated Close Date

May 5, 2026

Head of GIA Investment Performance Measurement and Analytics

Investment Management

Full-Time

New York, NY, Boston, MA or Springfield, MA

The Opportunity

MassMutual Investment Management (IM) seeks a seasoned investment management and operations professional to lead the investment performance function for MassMutual’s General Investment Account (GIA). This role reports to the Head of Manager Oversight and will:

• Design, and oversee implementation of models, policies, and procedures for a best-in-class performance and attribution reporting function.
• Help drive strategy and execution of investment performance measurement, attribution, and reporting programs supporting MassMutual’s Board, CIO, and other key stakeholders.
• Help shape market commentary and attribution narratives for internal and external stakeholders, including affiliate managers and GPs.
• Complete the feedback loop for MassMutual Investment Management in the performance space by collaborating with teams supporting product profitability analysis and PMs managing ALM and capital allocation decisions.

The Team

The Manager Oversight team is part of IM’s Strategy and Governance organization, reporting to MassMutual’s CIO. The team oversees IM’s asset manager relationships and functions, including manager operational due diligence, investment mandate onboarding & lifecycle management, and investment performance. Adjacent teams handle business strategy and planning, vendor oversight, investment compliance, and investment reporting for MassMutual’s Board & Investment Committee.

The Impact and Key Responsibilities:

Lead MassMutual’s investment performance measurement, attribution, and reporting function for a $250B+ General Investment Account (GIA). In this role you will be on the starting line to help influence, design and implement a state-of-the-art performance measurement and attribution capability. This senior leadership role requires strategic planning, influence, executive visibility, and the opportunity to transform performance analytics and attribution capabilities for a prestigious insurance company.

• Evolve existing practices and refresh methodologies, assumptions, and models to introduce new and industry best practice approaches for presenting performance across products, asset classes, and instruments.
• Lead strategic platform rationalization and evaluate performance engines to enhance analytics.
• Provide technical expertise in portfolio management, finance, capital markets, and investment performance reporting, guiding decisions to align with market standards.
• Contribute to portfolio reporting and attribution by applying experience across asset classes and investment strategies, ensuring liability-driven investment strategies and ALM models are accurately derived and validated.
• Collaborate directly with portfolio managers and lead teams to achieve strategic alignment across functions, simplifying complex income and return objectives under liability constraints while maintaining precision and accuracy in reporting.
• Manage the evolution of the program to maximize total-portfolio view and coverage for GIA reporting, expanding capabilities important to investment team members.
• Help develop a long-term roadmap to unlock value and greater ROI for the Performance program, including performance monitoring as a compensating control for financial reporting.
• Help drive the development of reporting standards for leadership and Board materials, framing investment successes, market impacts, and risk-adjusted performance drivers.
• Help with the design of data integration between IBOR/ABOR systems and performance engines to optimize data validation, reporting efficiency, and portfolio transparency.
• Lead strategic initiatives to align performance reporting with insurance industry practices, NAIC classifications, and risk-based capital requirements, ensuring compliance and strategic flexibility.
• Serve as a trusted advisor to the CIO and Senior Leadership Team, influencing investment strategy communication and Board-level reporting.

The Minimum Qualifications

• Bachelor’s degree in STEM, Finance-Accounting, Actuarial Science, or related field.
• 10+ years in investment management with progressive experience focusing on performance measurement, attribution, and reporting.
• 5+ years in leading teams and/or investment strategy and decision-making for an asset owner, allocator or investment advisor, in a role focused on: investment performance, attribution and analysis; portfolio management; product management or research; portfolio strategy or securities research [investment selection].
• Experience with liability-driven investment strategies, including ALM frameworks, duration matching, and immunization techniques.
• Experience designing, building, and calibrating investment return, valuation, or risk models for capital allocation in multi-asset portfolios.
• Advanced Excel and quantitative modeling; familiarity with GIPS® standards and compliance; strong understanding of risk-adjusted return metrics (TWR, IRR, Brinson attribution, factor attribution).
• Ability to integrate cash flow projections and liability schedules into performance analytics; can source index and reported market yields or returns as benchmarks, model, select “best-fit,” and defend rationale in Q&A with investment professionals.
• Deep knowledge of fixed income, structured credit, private credit, and alternative investments; understanding of insurance asset management and regulatory frameworks; working knowledge of NAIC and statutory accounting preferred.
• Expertise in designing attribution models that incorporate liability benchmarks; ability to optimize portfolios for duration and convexity matching; strong leadership and stakeholder engagement across investment, actuarial, and risk teams.
• Proven ability to establish and maintain strong relationships with peers and key partners throughout the organization and in their external, professional networks.

Familiar with full spectrum of geographic and credit risk demographics: IG, HY, and Distressed; NA, EMEA, APAC; Developed or Emerging Markets.

Technical Skills Covering:

• Multi-Asset (total portfolio) Total-Return Presentation and Public Market Benchmark Selection
• Relative-Spread, Relative-Yield, and Relative-Market/Index Return Comps (Alts-Benchmarks)
• Bond-Factor Analytics (and to a lesser extent, Equity-Factors)
• Duration-Adjusted Return Modeling
• Portfolio Hedge Attribution: Global Asset-Country and FX Risk; Key-Rate Risk: Default Risk

The Ideal Qualifications

• Master’s degree in STEM, Finance, Quantitative Analytics, or MBA; CPA or actuarial credentials for ALM depth a plus.
• CFA, CIPM or equivalent designation strongly preferred; CAIA or FRM a plus.
• Deep familiarity with Global Investment Performance Standards (GIPS®); experience managing GIPS verification and composite construction for liability-driven portfolios.
• Proven ability to implement automation for performance and ALM reporting; experience with data governance and integration of liability projections into performance dashboards.
• Experience configuring, and testing platforms integrated across the investment ecosystem, such as Performance Engines (SS&C Advent Geneva/APX, Eagle Performance, Clearwater Analytics), Portfolio Management and IBOR Platforms (BlackRock Aladdin, SimCorp Dimension, Charles River IMS), ALM & LDI Tools (Bloomberg PORT, proprietary actuarial systems, Beacon), and Instrument Cashflow and CP-Credit Risk Modeling Services (Intex, Moody’s, S&P).
• Experience implementing BlackRock PBOR

Experience with majority of investments or instruments in: Gov & Corporate Debt, Bank Loans, PE Sponsor and Non-Sponsored Mid-Market Loans and Private Credit, Commercial & Residential Real Estate Debt, Consumer/Retail and Real Estate ABS, Structured ABF, Structured Credit, CLOs/CDOs, Municipal Bonds, Private LP’s, Direct-PE.

Technical Skills Covering:

• Private Equity & Equity-Pacing Models
• Cash-Weighted Returns (IRR and realized-CF holding-period yield)
• Capital-Multipliers (for closed & evergreen portfolios/private-alts strategies)

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