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ProSearch is partnering with a rapidly expanding property damage restoration company to hire a Regional Vice President (RVP) in Raleigh, North Carolina. This senior executive leadership opportunity is ideal for an experienced property damage restoration or construction leader with a proven track record of building, scaling, and leading multi location operations. The Regional Vice President will have full ownership of regional operational performance, financial results, team leadership, and growth strategy across the territory.
This Regional Vice President role is not operational maintenance. It is a true build and scale opportunity for a senior leader with deep experience in property damage restoration leadership, disaster recovery operations, and restoration P&L ownership.
As Regional Vice President of property damage restoration, you will establish and lead six to ten restoration locations, oversee regional restoration leadership teams, and drive profitable growth across your territory.
Why This Regional Vice President Role Stands Out
• Executive ownership of a high growth property damage restoration region
• Full authority over regional restoration operations, strategy, and financial performance
• Corporate resources combined with autonomy at the regional level
• Mission driven work supporting families and businesses after property loss
• High visibility restoration executive role with long term advancement opportunity
What You Will Lead as Regional Vice President of Property Damage Restoration
Regional Restoration Growth and Expansion
- Drive organic and greenfield growth across Raleigh, North Carolina while building scalable property damage restoration operations designed for long term success.
Full P&L Leadership
- Own regional budgeting, forecasting, revenue growth, and profitability with full restoration P&L accountability.
Multi Location Restoration Operations
- Lead, mentor, and develop leadership teams across multiple restoration branches while ensuring operational consistency and performance.
Business Development and Insurance Partnerships
- Strengthen relationships with insurance carriers, commercial clients, property managers, and referral partners within the insurance restoration market.
Customer Experience, Safety, and Compliance
- Ensure high quality service delivery, safety standards, and customer satisfaction across all disaster recovery and restoration operations.
Enterprise Collaboration
- Partner with corporate leadership to implement standardized processes, leverage restoration technology, and elevate brand reputation region wide.
The Restoration Executive We Are Looking For
• 8 + years of senior leadership experience in property damage restoration
• Proven success leading multi location restoration operations or regional service organizations
• Demonstrated ability to scale teams, revenue, and operational infrastructure
• Strong financial acumen with hands on restoration P&L ownership
• Strategic thinker with the ability to execute at the operational level
• Executive presence and leadership credibility across all organizational levels
• Ability to travel up to 75% regionally
Compensation and Tools for Success
• Base salary of $175,000 plus performance-based bonus
• Company vehicle
• Company issued laptop
• Monthly technology stipend
• Comprehensive benefits package
Compensation is structured to reward regional restoration leadership performance and growth.
Your Impact as Regional Vice President
You won’t simply manage a region. You’ll build a property damage restoration business. Your leadership will directly influence regional profitability, customer recovery outcomes, and the strength of restoration teams serving local communities.
Make Your Next Career Move Count
This is an opportunity to lead with purpose, build strong teams, and make a measurable impact on the property damage restoration industry. If you are an accomplished property damage restoration executive ready to lead at the regional level, we want to speak with you.
Apply today to advance your restoration executive career, lead regional growth in Raleigh, North Carolina and make your lasting legacy.
The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance.
ESSENTIAL FUNCTIONS
- Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals.
- Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually.
- Maximize property profitability through tenant sales, financial management, and cost control.
- Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule.
- Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors.
- Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity
- Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping.
- Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals
- Organize and implement training programs for property team member’s talent development including the development and growth of property management team members
- Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year
- Collaborate with the Leasing department to strategize five-year and ten-year leasing plans
- Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement
- Collaborate with Development and supervise long-term asset management plans including repair and maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure
- Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date
- Evaluate property needs, recommend improvements, and drive necessary actions
- Maintain tenant relationships, handle complaints, lease enforcement, and amendments
- Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules
- Manage contract services, negotiations, renewals, and terminations
- Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements
- Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales
- Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction
- Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value.
- Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce
- Ensure responsiveness to guest feedback and maintain positive guest relations
- Supervise special events and holiday planning
- Additional duties as assigned
MINIMUM REQUIRED QUALIFICATIONS
- Strong business and financial acumen.
- Experience in vendor and third-party management.
- Innate focus on exceptional customer service.
- Effective communication and engagement skills.
- Results-oriented with a strong sense of accountability.
- Ability to operate effectively under pressure.
- Keen attention to detail in all aspects.
- Solution-focused with a strong problem-solving orientation.
- Ability to manage a rotating schedule, responding to property needs.
- Ability to work outdoors for extended periods of time.
The Property Manager assumes a key leadership role responsible for providing strategic management direction to the property. This role oversees various facets including center merchandising, tenant relations, financial planning, residential leasing, and community involvement, ensuring operational excellence and financial performance.
We are seeking a proactive Property Manager to support the re-opening and operations of Palisades Village; initial responsibilities will focus on pre-opening before quickly transitioning into direct oversight and management of both retail and residential operations of the Center. This role requires someone highly organized and communicative, self-motivated and solution-oriented accompanied with quick problem solving and critical thinking skills. The ideal candidate is detail-oriented, financially savvy, thrives in a fast-paced environment, can anticipate needs before they arise, and has strong interpersonal and communication skills.
ESSENTIAL FUNCTIONS
- Maintains a responsive, open line of communication with tenants, commercial and residential, including handling complaints, lease enforcement, improvements, and lease schedules
- Always remain responsive and available, including after-hours, to address emergencies as they arise
- Conducts daily property walks to ensure the commercial and residential property is well-maintained and serviced to our standards
- Create and oversee property initiatives to drive traffic and sales to Tenants upon re-opening of the Center, including input with a comprehensive marketing strategy
- Foster strong relationships with all Tenants to understand how best to support their needs, drive traffic and increase sales volume, as well as track Tenant performance to plan and consumer behavior no less than bi-monthly
- Support, implement and maintain property business plans and growth strategies to meet/exceed goals
- Responsible for leasing residences and elevating the residential experience to support a continued high occupancy rate
- Promote and ensure the property team follows safety, health, grooming and business protocols
- Organize and implement training programs for internal talent development including the development and growth of the property management team
- Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional and property goals
- Direct oversight of all initiatives on property including but not limited to marketing, events, property enhancements and residential functions
- Oversee the management of all third-party vendors (security, janitorial, landscaping, parking, etc.)
- Where applicable, ensure all aspects of commercial and residential businesses are quantifiable and measurable to stimulate growth in traffic, revenue, occupancy and productivity
- Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new initiatives
- Close collaboration with Marketing to elevate the guest and resident experience through new partnerships, activations, events, and opportunities to drive increased traffic
- Responsible for measuring, improving, and managing guest and resident satisfaction
- Develop and nurture strong community relations with city officials, governing agencies, and community organizations
- Work closely with community members, charitable organizations, city officials, and local businesses to ensure the property continues to operate as the “town center” of the community, while driving traffic, sales and occupancy, stabilizing the re-opening of the Center
- Collaborate with various city departments on building and safety issues
- Responsible for the negotiation, renewals, and execution of service contracts
- Directing and overseeing the implementation and success of loyalty programs
- Act as Manager on Duty (MOD) at least twice monthly with flexibility to work more as requested or demanded by business needs
- Additional responsibilities as assigned
Long Term Planning and Strategy:
- Work with Development and Vice President of Property Management on a long-term asset management plan including repairs and maintenance, capital expense projects and facility alterations
- Maintain an accurate five-year and ten-year CAPEX schedule
- Maintain a pulse on merchandizing trends and work collaboratively with Leasing on commercial strategy and pipeline including the creation of a five-year and ten-year leasing strategy annually
Financial Responsibilities:
- Develop annual business plans and operating/capital budgets to meet the property needs
- Ensure the property stays within budget, exceeds stated NOI and free cash flow goals each year
- Ensure effective cost control and profitability for the properties including authorizing expenditures and reviewing monthly profit and loss statements
- Complete all monthly financials including forecasting, sales, parking reports and competitive analysis and retailer analytics
- Compile and send Rent Commencement, Rent Increase, Impound and Reconciliation letters for commercial Tenants
- Assist with the collection of accounts receivable balances including regular review, monitoring and follow up, on commercial and residential accounts
- Oversight of marketing and sales campaigns to ensure budget and goals are met
MINIMUM REQUIRED QUALIFICATIONS
- Bachelor’s degree in business administration or related field
- 3+ years of experience in a hospitality field such as hotels, retail, and/or restaurant, preferred
- 2+ years of luxury residential leasing experience, preferred
- Proficiency in Yardi, Yardi CRM, and Office 365 (Outlook, Excel, Word, Teams, SharePoint)
- Proven success in managing commercial and/or mixed-use properties and third-party vendor management
- Astute financial and business acumen
- Exceptional problem-solving skills, particularly in situations of high stress
- Strong customer service skills in the areas of handling disputes and treating customers, guests and residents with care
- Strong ability to problem-solve and exercise good judgement
- Results driven to achieve goals and objectives
- A motivational leader, with the ability to manage and develop teams
- Understands the importance of collaboration and partnership with all company stakeholders to achieve company goals and initiatives
- Thrive in an entrepreneurial environment and is consistently looking for ways to think outside-the-box
- Ability to communicate effectively and professionally with tenants, residents, vendors and employees regarding operations or personnel issues
- Personable, polished and professional with a positive attitude
- Strong ability to multitask and prioritize
Equity ECS is a national, full-service commercial real estate firm headquartered in Columbus, OH, with regional offices in Atlanta, Cincinnati, Dayton, and Orlando. As one of a limited number of firms that can offer a uniquely tailored service, we offer complete and professional services in real estate development, brokerage, construction, as well as program, asset, and property management.
As a Senior Property Manager, you are responsible for the strategic oversight and day-to-day operations of a portfolio of commercial properties. This role requires advanced experience in financial management, tenant relations, vendor negotiation, and asset performance. You will act as a trusted partner to ownership, Asset Management, Real Estate Services, and leasing teams, ensuring properties are operated in alignment with ownership objectives and long-term value creation.
The Senior Property Manager is a leader within the property management team, providing mentorship, guidance, and elevated problem-solving. This position is coached by the Director of Property Management.
Role Responsibilities:
- Oversee and manage a portfolio of multiple large commercial properties, ensuring operational excellence and compliance across all assets.
- Track and maintain comprehensive property information, including tenants, vacancies, rent statements, disbursements, contracts, and facility management activities.
- Operate assets in alignment with ownership financial goals, proactively identifying risks and opportunities to enhance performance.
- Prepare, analyze, and present annual budgets, forecasts, variance reports, and property financial performance reports.
- Negotiate and manage vendor and service contracts, including pricing, scope, and performance standards.
- Collect rent in a timely manner and coordinate financial tracking and reporting with Real Estate Services and Finance.
- Serve as the primary escalation point for tenant relations, resolving complex issues and maintaining strong, professional relationships.
- Conduct regular property inspections, producing detailed written reports and photo documentation.
- Oversee preventative maintenance and capital projects to ensure properties are well-maintained and compliant with all regulations.
- Attend and lead client, ownership, and vendor meetings as required.
- Collaborate with leasing teams, including assisting with space showings and tenant transitions when needed.
- Maintain awareness of market trends, operational best practices, and regulatory changes impacting commercial real estate.
- Provide guidance and informal mentorship to junior property management staff.
- Bonus/Preferred: Experience managing commercial or mixed-use associations, including board interaction, budgets, and governing documents.
Education and Experience:
- 7+ years of experience in commercial real estate property management.
- Demonstrated experience managing multiple large-scale commercial assets.
- Bachelor’s degree or equivalent combination of education and experience.
- Real Estate License or willingness to obtain preferred.
- Valid driver’s license required.
- IREM (CPM), BOMA (RPA), or similar professional certification preferred.
- Association management experience is a strong plus.
Knowledge, Skills and Abilities
- Exceptional verbal and written communication skills, including client-facing and ownership-level reporting.
- Advanced experience developing, managing, and executing property budgets.
- Strong customer service orientation with the ability to handle complex, high-impact issues.
- Proven ability to work under pressure, prioritize competing demands, and make sound decisions.
- Availability for 24/7 on-call responsibilities.
- Willingness to travel regionally with occasional overnight stays.
- Proficiency in YARDI, SharePoint, and Microsoft Office Suite preferred.
What’s In It For YOU:
The confidence that comes in working for a well-established, privately held national company.
A work environment that allows and encourages individuals to use their skills and talents to advance in their role and profession.
A full benefits package with costs that don’t break the bank.
Access to a full gym in our Columbus office.
Paid Time Off in addition to 8 paid Company holidays.
…And a lot more that we are excited to share with you
Equity | ECS is an EQUAL OPPORTUNITY EMPLOYER
About the Company
IronRoad is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client.
About the Role
(MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Sr. Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients. A strong Sr. Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software, and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Sr. Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service. We are looking for someone who brings a great vibe to our client's team.
Responsibilities
- Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.
Qualifications
- 5 + years of experience in Commercial Property Management
- Real Estate License
- CPM, RPA preferred
- Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
- Must have proven management administrative skills
- Must be able to organize and plan and to multi-task
- Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent written and verbal communication skills
- Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
- Must be able to handle a great deal of confidentiality
- Position requires valid driver's license to travel to properties, meet with clients and vendors
Required Skills
- Client Service:
- Serve as primary client communication contact for any building issues or for problems between clients.
- Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
- Anticipate and solve client concerns involving maintenance and service of the buildings.
- Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
- Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
- Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
- Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
- All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.
- Financial and Reporting Services:
- Prepare annual operating expense budgets for each portfolio property.
- Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
- Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
- Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements.
- Invoice clients for services, as required by the lease.
- Revise budget as necessary during the year.
- Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties.
- Code and approve operating expense invoices for payment.
- Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
- Prepare "Year to Year" variances as required by Owner.
- Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
- Plan and coordinate Annual Association Meetings with unit owners or park association landowners.
- Quality Control:
- Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
- Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
- Coordination, negotiation, contracting and supervision and quality control of all outside service providers for janitorial, landscape care, snow removal, electrical, plumbing, heating and air conditioning repair and maintenance, parking lot repair and maintenance, carpenters, window washers, roofers, etc.
- Create bid specifications for repair or regular maintenance work.
- Create and administer Inspection and Testing Schedules for Preventative Maintenance of building systems.
- Assist leasing; back up agent to show space to prospects as needed; develop renewal/expansion leads and communicate such.
- Conduct property tours as required with lenders, insurance companies, owners, and investors.
- Supervise minor building renovation or improvement work.
- Communicate with tenant fit-up team to coordinate construction activities in assigned portfolio.
- Maintain 24 hour / 7-day availability for property emergencies.
Physical Demands and Work Environment
- The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Pay range and compensation package
Full-Time - $65,000.00 - $90,000.00 + Annual Bonus + Medical/Dental/Vision/401k
Compensation is based on skill & experience and determined with the hiring manager
Equal Opportunity Statement
IronRoad
Real estate private equity firm with extensive holdings throughout the U.S. is seeking a highly motivated and talented Property Manager to join its team. The firm’s portfolio for which the candidate will be responsible includes office, retail, and industrial properties in the Southeast region of U.S. This position involves travel to properties in multiple markets - North Carolina, South Carolina, Kentucky and Nashville.
The property manager will work closely with senior management to determine each property’s operating goals and objectives and the strategy to achieve them. The successful candidate must be well-versed in all aspects of property operations including construction, vendor relations, maintenance, security, leasing, rent collection, financial reporting, and tenant relations. The candidate must also be detail-oriented with a demonstrated ability to work independently and follow through on assignments.
Key Responsibilities:
- Monitor property operations, including leasing, maintenance, administration, and policy and procedures to ensure compliance with the properties’ established budgets and business plans
- Manage vendors and maintenance personnel
- Oversee tenant improvement and minor construction projects
- Communicate with tenants, oversee rent collection activities and address daily tenant issues and requests
- Work with accounting team on monthly reporting, CAM reconciliations, annual budget preparation, and monthly budget monitoring
- Prepare, implement, and meet the annual operating and capital budgets/forecasts for assigned properties.
- Ability to prepare and manage property budgets.
- Review and approve bills and expenses, approve tenant adjustments, classify expenses
- Prepare and review monthly property status reports with the Director of Property Management.
- Travel to, and conduct regular site visits to inspect property, evaluate rents, delinquencies, and assist with lease renewals as needed.
- Ensure all rents are collected compliant with tenant lease and understand rent payment provisions and rent collection procedures.
- Coordinate and supervise all tenant move-in / move-outs.
- Maintain an ongoing program for building maintenance and cleaning to include scope.
- Oversee third party service providers to ensure contracts are adhered to and appropriate service levels are being met at the most competitive pricing.
- Provide ongoing input in the development and maintenance of assigned properties business plans including capital expenditure recommendations. Acquire and maintain a thorough working knowledge of each plan to ensure assigned properties are managed consistent with their current business plan.
- Understand and coordinate building and building systems inspections.
- Develop specifications for contracts and capital items, bid and analyze bids from vendors
- Review and maintain property operating and maintenance contracts to ensure high-quality services are being provided
- Ensure vendors are fully qualified and in compliance with ownership requirements and periodically obtain competitive bids to continuously challenge costs and quality of services.
- Provide quality and timely customer service to tenants.
- Be available 24/7 for emergency calls
- Ensure property is in compliance with governmental guidelines and regulations, file required reports and maintain appropriate documentation.
- Coordinate outside consulting services and third-party vendors such as architects, engineers, contractors, legal counsel as needed
- Assist in the due diligence for new acquisitions as needed
- Perform other duties as assigned
Qualifications:
- Bachelor’s degree, CPM or equivalent
- At least 5 years of prior, multi-property management experience with an owner/operator
- Proficiency with Microsoft Office software
- Prior experience in Yardi; Yardi Voyager experience a plus
- Outstanding communication skills (written and verbal)
- Strong time management, interpersonal and technical skills
- Ability to multi-task and meet deadlines
- Self-starter with ability to thrive in a fast-paced environment
Vice President of Property Management – Dallas, TX | Goldenrod Companies
Full-Time | On-Site | ~40% Travel
Goldenrod Companies is a fast-growing, fully integrated real estate firm specializing in development, acquisitions, asset management, and property management across the U.S. We are seeking a Vice President of Property Management to lead and scale our property management platform from our Dallas headquarters.
This role will oversee operations across a diverse and growing portfolio of multifamily assets, while also supporting commercial properties including office and industrial spaces. The portfolio continues to expand nationally, making this a key leadership role responsible for driving operational excellence, financial performance, and team leadership across multiple markets.
This is a high-impact opportunity to help build and scale institutional-quality property management operations within a rapidly growing real estate platform.
Key Responsibilities
• Lead property management operations across multifamily, office, and industrial assets
• Oversee financial performance, budgeting, forecasting, and NOI optimization
• Build, mentor, and support a high-performing team of regional managers and on-site property teams
• Partner closely with asset management and development leadership to align operational and investment strategies
• Implement scalable systems, processes, and technology platforms to support portfolio growth
• Oversee new property onboarding, due diligence, and operational integration
• Ensure compliance with fair housing, regulatory requirements, and commercial lease obligations
• Travel approximately 40% to support operations across the national portfolio
Qualifications
• 8+ years of progressive property management experience, with a strong background in multifamily
• Experience managing large portfolios across multiple markets and asset classes
• Exposure to commercial assets such as office and/or industrial properties
• Senior leadership experience managing regional and on-site teams
• Strong financial acumen with experience in budgeting, forecasting, and performance reporting
• Experience with property management systems such as Yardi, RealPage, MRI, or similar
Why Goldenrod
Goldenrod is a fast-growing real estate platform with development, construction, property management, and investment capabilities under one roof. Our teams operate in a high-ownership, entrepreneurial environment where leaders have the autonomy to build, improve, and scale their platforms.
If you are interested in leading a growing national portfolio and helping shape the future of Goldenrod’s property management platform, we would love to connect.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $72,080 - $129,740.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $72,080 - $129,740.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $72,080 - $129,740.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.