Capture H2o Jobs in Usa
1,273 positions found — Page 5
Wilson Co. is seeking a content creator with strong video and photography skills to help document the work happening across our Building, Remodeling, and Development divisions. This role focuses on capturing real projects, craftsmanship, and stories, then turning that content into compelling posts across our social platforms.
A significant portion of this role involves video and photo production in the field, capturing projects, craftsmanship, and behind-the-scenes moments across Wilson Co.’s work. The role also includes editing and organizing content, publishing across social channels, and supporting broader marketing efforts.
You’ll work closely with the Wilson Co. leadership team and our agency partner, Heritage Brands, to execute a content strategy designed to showcase our work and build trust with our audience.
Key Responsibilities:
- Content Production - Capture video and photo content. Document projects in progress, finished work, and behind-the-scenes moments that help tell the story of the company.
- Video Editing & Content Creation - Edit short-form and long-form video content for platforms like Instagram, LinkedIn, Facebook, and YouTube. Turn raw footage into engaging reels, project highlights, interviews, and educational content.
- Social Media Publishing - Organize and publish content across Wilson Co.’s social platforms using a structured content calendar. Ensure posts are consistent, professional, and aligned with the company’s brand voice.
- Content Library Development - Build and maintain a growing library of photos, video clips, and project documentation that can be reused across campaigns and future content.
- Collaboration with Leadership - Work with the Wilson Co. team to identify stories worth sharing. Convert those stories into visually engaging representations for social platforms.
- Strategy Execution - Partner with Heritage Brands to execute a pre-defined content strategy while identifying new creative opportunities along the way.
Required skills & Experience:
- Proficiency with major social media platforms, including LinkedIn, Instagram, Facebook, and YouTube.
- Strong written and verbal communication skills
- Experience operating cameras in manual mode
- Strong understanding of lighting, exposure, and composition
- Experience editing video using Adobe Premiere Pro, Final Cut Pro, or similar tools
- Strong organizational skills for managing media files and content calendars
- Ability to work independently and take initiative
Preferred Skills:
- Experience creating content for construction, real estate, or architecture
- Familiarity with drone photography or videography
- Experience with Adobe Creative Cloud
- Basic knowledge of social media analytics and performance tracking
Hours and Reporting:
This full-time, on-site position reports directly to the Wilson Co. leadership team and includes ongoing mentorship and strategic guidance from our agency partner, Heritage Brands, through regular check-ins, collaboration, and creative development support.
Job Description
Job Title: Social Media Camera Operator (Contractor)
We're looking for a reliable and creative Social Media Camera Operator to film content for local businesses on an ongoing basis.
This role is focused on capturing high-quality, engaging short-form content that is designed for social media platforms.
What You'll Do: - Film content for clients twice per month (on-site shoots)
- Capture short-form social media videos (Reels, TikTok, Shorts)
- Work with direction on content ideas, angles, and messaging
- Ensure footage is clean, well-lit, and ready for editing
Compensation: - $250 per client per month (2 filming sessions)
There are also opportunities to take on additional work: - Editing packages (optional, paid separately)
- Additional client shoots and content bundles
Who This Is For: - Someone comfortable shooting with a camera or high-end smartphone
- Has a good eye for framing, lighting, and social content
- Reliable, communicative, and easy to work with
- Interested in consistent, ongoing work rather than one-off gigs
Bonus (Not Required):
- Experience editing short-form content
- Understanding of what performs well on social media
We're growing quickly and looking for someone who wants to grow with us and take on more clients over time.
If that sounds like you, apply and tell us about your experience and share some examples with us
Date Posted:
2026-03-16Country:
United States of AmericaLocation:
US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATHPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Our mission is to develop best in industry technologies that align product capabilities to the needs of our customer. We empower our employees to leverage design commonality and innovation, balancing risk and rigor, to achieve predictable and affordable solutions.
The Digital, RF and Power Products Team is seeking a Senior Engineer with strong PCB layout skills to join our team as a Principal ECAD designer.
We are looking for candidates willing to collaborate, innovate and team with our engineers to generate and utilize today’s cutting-edge technology.
What You Will Do
Responsible for printed circuit board (PCB) designs from conception to manufacturing beginning on day one
Responsible for library part creation, schematic capture, component placement, routing, and gerber / ODB++ files
Responsible for documentation using Mentor Graphics toolset
Create designs to include PCBs as well as flex and rigid-flex assemblies
Responsible for daily interface with electrical, mechanical and producibility engineering disciplines to ensure the overall design requirements are captured and accomplished
Responsible for providing technical solutions to a wide range of difficult problems
Understanding wide applications of technical theories and concepts in the field of PCB design and manufacturing
Qualifications You Must Have
Typically requires a Bachelor’s degree in Science, Technology, Engineering or mathematics (STEM) and eight (8) years of prior relevant experience
Experience with Xpedition environment or equivalent software tool suite
Experience in PCB design skills using Mentor Graphics or equivalent design tools
Experience designing complex analog, digital, RF, or mixed technology PCBs
Experience to include at least three ( 3) of the following:
Placement
Routing
Auto-router
Constraint Manager
xDM and/or xDM Library Client and/or equivalent library
Qualifications We Prefer
Active Secret DoD security clearance
Experience with multi-layer designs with HDI technology and/or high-speed routing including DDR circuitry
Da_lms experience, Board Station with use of Librarian, Layout and Fablink
Mechanical design understanding to interpret complex mechanical drawings as they relate to PCBs
Use of BluePrint to create complex PCB drawings
Skills in Mentor's Library Management System
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
This position is onsite in Huntsville, AL and is eligible forrelocation assistance.
Huntsville, Alabama, earned the nickname "ROCKET CITY" for its close association with U.S. space research since 1950. RTX has been here since the early years, having launched its Huntsville operations as the Raytheon Company in 1948. Some of the brightest minds in aerospace and defense call it home. Can you see yourself here?
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.
We are seeking a dynamic and visionary Chief Software Engineering Manager in Swansea, IL or Maryland Heights, MO to lead our technology strategy and oversee both software development and information technology (IT) services to serve our team and meet the demands of our government and commercial clients. This leader will play a critical role in shaping the technological direction of the company, ensuring that our offerings are aligned with industry standards, government regulations, and best practices in IT management. This is an exciting opportunity to help lead our business into the future, focused on serving as a trusted partner to our customers, providing exceptional software products and services in support of U.S. and foreign military defense operations. We developed the market-leading maintenance, repair and overhaul software solution and we have a long legacy advancing the DoD’s cornerstone logistics command and control applications. We also support next-generation mission planning software across multiple platforms including the F-22, F-15, F-18, MQ-25, and Tomahawk Cruise Missile.
Our people are located primarily in St. Louis, MO, San Diego, CA and San Luis Obispo, CA.
Position Responsibilities:
- Develop and execute the technology vision and strategy for Tapestry, ensuring alignment with overall business objectives and government requirements
- Drive innovation in software development practices, methodologies, and technologies to enhance product offerings and improve service delivery
- Lead the technical requirements and resource allocation in support of capture activities, including proposal development and solution design
- Oversee the design, implementation, and maintenance of our IT infrastructure, ensuring it supports the software development lifecycle and meets the operational needs of the organization
- Establish and enforce cybersecurity policies and practices to protect sensitive government data and ensure compliance with federal regulations
- Lead and mentor a team of software engineers, IT professionals, and technical staff, fostering a culture of collaboration, continuous learning, and high performance
- Collaborate with government and commercial clients, partners, and internal stakeholders to understand their needs and translate them into technical solutions
- Oversee the technology budget, ensuring efficient allocation of resources including vendor relationships to support development initiatives, IT operations, and infrastructure needs
- Stay abreast of industry trends, emerging technologies, and competitive landscape to identify opportunities for growth and innovation in both software and IT services
- Identify potential risks associated with technology initiatives and develop mitigation strategies to address them
- Manage and provide developmental opportunities for employees and mid-level managers
Basic Qualifications (Required Skills/Experience):
- 10+ years of leadership experience in software development, with a focus on government contracting and services
- A demonstrated track record of managing technical teams and driving successful projects
- 5+ years of budget responsibility
- 3+ years of experience providing technical software development direction in support of capture and business development activities
- In-depth knowledge of the entire SDLC process including software development methodologies (Agile, DevOps, etc.)
- Familiarity with government regulations and compliance standards related to software development and cybersecurity
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders at all levels internally and externally
- Strong analytical and problem-solving abilities, with a strategic mindset
- Experience with budget management and resource allocation
Preferred Qualifications (Desired Skills/Experience):
- Prior experience as a Chief Technology Officer
- 5+ years of experience in IT operations management, with a focus on government contracting and services including government regulations and compliance standards related to IT operations
- Knowledge of best practices in IT infrastructure management
- Experience working within a subsidiary of a large company
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualification, as well as market and business considerations.
Summary base pay range $195,000 - $215,000
Applications for this position will be accepted until Mar. 21, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
A safer place.
A more ethical place.
A place where anyone, anywhere can have a voice.
That’s a serious impact.
As our Communication Specialist, you will capture highly sensitive information via inbound calls pertaining to confidential workplace concerns, unethical issues, and violations.
This enables our customers around the world to gain insight on how they can protect their employees and improve their work environments while minimizing organizational risk.
The nature of these reports may involve stressful situations or topics that could be personally offensive.
As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience.
You will work with an amazing group of people committed to your success and growth and your contributions will directly impact our organizational goals! With many of our team members fluent in languages beyond English, our Bilingual Customer Service Agents have a shared commitment to provide outstanding service that wows our customers and directly influences our outstanding customer retention rate.
What you’ll get: Meaningful Purpose.
Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
High-Performance Environment.
We move with urgency, set ambitious goals, and expect excellence.
You’ll be trusted with real ownership and supported to do the best work of your career.
Candid, Supportive Culture.
We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
Growth That Matters.
You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
Rewards for Results.
We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.
What you'll do: Engage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters Answer calls from various industries in a timely manner and follow the intake process for all customers while exercising a high degree of good judgment to ensure a caller’s needs are met Lead the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details Hold all reports in strict confidence, both internally and externally Assist with special projects and other departmental responsibilities as assigned Arrive to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time What you'll bring: Outstanding customer service skills with strong customer and results orientation The ability to demonstrate emotional resilience.
Remaining calm and composed when processing difficult information in distressing situations Weekend availability is required—applicants must be able to work at least one weekend day per week.
A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload Minimum typing speed of 35 WPM The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail Experience using MS Office and the ability to easily navigate proprietary software applications Culture Agility.
Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.
AI Readiness.
Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.
Ability to drive results through your job competencies while leveraging NAVEX’s core values Our side of the deal: We’ll be clear, we’ll move fast, and we’ll invest in your success.
You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
The starting pay for this role is $15.50 per hour.
The starting pay for the Bilingual role is $17.50 per hour.
Discover how you can grow, lead, and make an impact by visiting our career page to learn more.
NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.
We are seeking a dynamic and visionary Chief Software Engineering Manager in Swansea, IL or Maryland Heights, MO to lead our technology strategy and oversee both software development and information technology (IT) services to serve our team and meet the demands of our government and commercial clients. This leader will play a critical role in shaping the technological direction of the company, ensuring that our offerings are aligned with industry standards, government regulations, and best practices in IT management. This is an exciting opportunity to help lead our business into the future, focused on serving as a trusted partner to our customers, providing exceptional software products and services in support of U.S. and foreign military defense operations. We developed the market-leading maintenance, repair and overhaul software solution and we have a long legacy advancing the DoD's cornerstone logistics command and control applications. We also support next-generation mission planning software across multiple platforms including the F-22, F-15, F-18, MQ-25, and Tomahawk Cruise Missile.
Our people are located primarily in St. Louis, MO, San Diego, CA and San Luis Obispo, CA.
Position Responsibilities:
- Develop and execute the technology vision and strategy for Tapestry, ensuring alignment with overall business objectives and government requirements
- Drive innovation in software development practices, methodologies, and technologies to enhance product offerings and improve service delivery
- Lead the technical requirements and resource allocation in support of capture activities, including proposal development and solution design
- Oversee the design, implementation, and maintenance of our IT infrastructure, ensuring it supports the software development lifecycle and meets the operational needs of the organization
- Establish and enforce cybersecurity policies and practices to protect sensitive government data and ensure compliance with federal regulations
- Lead and mentor a team of software engineers, IT professionals, and technical staff, fostering a culture of collaboration, continuous learning, and high performance
- Collaborate with government and commercial clients, partners, and internal stakeholders to understand their needs and translate them into technical solutions
- Oversee the technology budget, ensuring efficient allocation of resources including vendor relationships to support development initiatives, IT operations, and infrastructure needs
- Stay abreast of industry trends, emerging technologies, and competitive landscape to identify opportunities for growth and innovation in both software and IT services
- Identify potential risks associated with technology initiatives and develop mitigation strategies to address them
- Manage and provide developmental opportunities for employees and mid-level managers
Basic Qualifications (Required Skills/Experience):
- 10+ years of leadership experience in software development, with a focus on government contracting and services
- A demonstrated track record of managing technical teams and driving successful projects
- 5+ years of budget responsibility
- 3+ years of experience providing technical software development direction in support of capture and business development activities
- In-depth knowledge of the entire SDLC process including software development methodologies (Agile, DevOps, etc.)
- Familiarity with government regulations and compliance standards related to software development and cybersecurity
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders at all levels internally and externally
- Strong analytical and problem-solving abilities, with a strategic mindset
- Experience with budget management and resource allocation
Preferred Qualifications (Desired Skills/Experience):
- Prior experience as a Chief Technology Officer
- 5+ years of experience in IT operations management, with a focus on government contracting and services including government regulations and compliance standards related to IT operations
- Knowledge of best practices in IT infrastructure management
- Experience working within a subsidiary of a large company
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualification, as well as market and business considerations.
Summary base pay range $195,000 - $215,000
Applications for this position will be accepted until Mar. 21, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
This position is responsible for the successful ingress of client data into Press Ganey databases. Client data is used to generate surveys (mail, phone and email) and to capture patient, employee and demographics for.
Job Duties:
- Creating new and updating existing InfoTurn import templates: Working in the TESTINFO & INFOTURN databases to create templates that will capture records from client uploads. Writing logical expressions to pull data from the files as necessary. Working with Account Managers and client IT contacts to verify upload settings such as languages, sampling, precodes, etc... Using tools to test and validate data. Submits for quality inspection by Senior/Lead EDI. Create FTP account and train client on the transmission process. Monitor uploads after implementation to ensure data imports are successful.
- EDI Cases: works independently to address open EDI cases. Writes advanced SQL statements to troubleshoot and define error causes. Reviews and deciphers FTP Server logs to troubleshoot and resolve advanced connection issues. Removes/alters data residing in the InfoTurn database and coordinates approval from appropriate departments (i.e. InfoTurn, Public Reporting, DAR, Client Experience). Upon request from Client Experience, Patient Advisory Services, Public Reporting or the client, the Senior EDI researches uploaded data concerning records processed, duplicates, errors, mailed, undeliverable, data integrity, FTP connection issues, etc... via V-Train (SQL), Intranet reports, Modify demograph, File Import Explorer, Ppatdemo, File Parser, Ultra-Edit, WS_FTP and/or visual inspection of the imported files.
- Communication: Work with both client and PG staff to coordinate the receipt of test data, data-mapping, and live updates. Explain upload methods and required changes to data. Document and communicate account status to client contacts, Client Experience, Public Reporting and Sales.
- Serve as the assigned EDI resource for large enterprise clients. Manage onboarding of new enterprise clients. Manage and implement newly purchased services and changes to existing client file layout(s). Attend scheduled, recurring and impromptu meetings regarding implementation and service issues. Provide ongoing support for all transmission, configuration and data integrity issues.
- Complete SRF update requests: Update import templates according to custom SRF changes not performed by SRF automation. Including add/remove languages, exclusions, custom expressions, custom lookups, etc... Test and validate data by importing data into the test info database and review stored data to assure accuracy.
- Provide phone support: Answer incoming client phone calls. Address issues relating to imported data, upload file errors, FTP transmission and connection errors. Provide second level support for issues escalated from Associate EDI Specialists and EDI Specialists. Provide direction, correct configuration issues or escalate to Lead EDI, EDI Manager or development teams. Attend scheduled client conference calls.
- Training and mentoring: Assist with training EDI new hires on various subject matters including PG developed applications, off the shelf applications, database structure and PG/EDI policies and procedures. Assist with training new hire Account Managers on Import Maintenance/SRF, CRM and Sales Force. Mentor Associate EDI Specialists, EDI Specialists and Account Managers as needed. Address questions from other departments.
- Participates in planning, user acceptance testing and testing of deployed bug fixes/feature enhancements. Works with developer teams to test and troubleshoot new software/hardware technology products.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000to $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Job Title: Customer Success Manager
Location: US - Remote
OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.
Primary Purpose
This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.
Responsibilities
1. Strategic Account Leadership
* Serve as the primary point of contact for assigned strategic accounts
* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules
* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders
* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals
* Identify risks early and drive cross-functional resolution to maintain delivery excellence
2. Growth & Expansion Opportunities
* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams
* Contribute to the development of long-term partnership and account growth strategies
* Partner with Business Development on renewals, pricing input, and proposal development
* Track and report NRR, account health indicators, and expansion pipeline activity
3. Cross-Functional Partnership
* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution
* Translate customer insights into actionable product and service improvement recommendations
* Contribute to value stories, case studies, and customer success narratives
* Serve as the internal voice of the customer to support alignment across teams
4. Operational Excellence & Scaling
* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks
* Build and maintain account health models and standardized reporting dashboards
* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling
* Support knowledge sharing and onboarding activities as the CS function grows
Qualifications
* Bachelor's/Master's in Life Sciences, Business, or related field.
* 5+ years in customer success, strategic account management, or clinical operations.
* Experience with eClinical or digital health systems.
* Strong communication, stakeholder management, and commercial awareness
Bonus Points
* Experience in ophthalmology clinical research or endpoint services
* Familiarity with eSource, imaging, or certification platforms
* Experience in growth-stage or transformation-focused organizations
* Proficiency with Salesforce or similar CRM platforms
Emmes Group: Building a better future for us all.
OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
Duration: 3 months with possible extension
Location: Lanham MD 20706
Worksite: Onsite | Monday - Friday | 7:00 AM - 3:30 PM
Overtime
High possibility of OT
Candidate must be flexible and open to overtime work
ATE (Automated Test Equipment) Technician
Job Description
The ATE (Automated Test Equipment) Technician supports the operation, maintenance, and troubleshooting of automated testing systems used to verify the performance and functionality of electronic products. This role focuses on ensuring high-quality testing of 2 way Subscriber radio products by executing test programs, identifying failures, and supporting repair teams with accurate diagnostic information.
This role best suited for candidates with experience or training in electronics or RF testing or equivalent technical education.
Primary Responsibilities
Testing & Analysis
- Perform testing and analysis on 2 way Subscriber products (mobile and portable 2 way radios).
- Operate across two ATE lines, following standard work instructions and maintaining throughput expectations.
- Conduct daily ATE maintenance checks, basic fixture upkeep, and verify equipment readiness.
- Stand/walk approximately 80% of the shift in a fast paced electronic test environment.
Troubleshooting & Technical Support
- Provide clear feedback to repair technicians by identifying failure conditions and capturing detailed observations.
- Assist in diagnosing complex failures by supplying accurate test data and supporting root cause investigations.
- Collaborate with Quality Specialists and Technical Support Management to review test results and corrective actions.
Documentation & Reporting
- Capture defects identified during testing and log them into designated systems.
- Record failure data accurately and generate basic failure analysis summaries.
- Communicate test outcomes clearly and support justification of diagnostic conclusions.
Work Style & Flexibility
- Work independently after training, with strong attention to detail and reliability.
- Adapt to changing priorities, workloads, and production needs.
- Support occasional extended hours or weekend schedules when required.
Knowledge & Skills Requirements
Education
Associate's Degree in Electronics Engineering Technology, Electrical Technology, or similar.
(Equivalent military, trade school, or on the job experience accepted.)
Technical Skills
- 1-3 years hands-on experience in electronics testing, RF testing, ATE operation, or related technical roles.
- Familiarity with electronic test equipment, such as: Signal generators, Spectrum analyzers, Power meters, Audio/modulation analyzers, Oscilloscopes
- Basic understanding of RF principles.
- Strong electronic and mechanical troubleshooting abilities.
- Knowledge of 2 way subscriber products is a plus, not required.
Computer & Software Skills
- Proficient with PCs and data entry.
- Comfortable using Microsoft Excel and Google Spreadsheets.
- Ability to learn company test software and documentation tools quickly.
Work Environment
- High volume electronics manufacturing setting.
- Hands-on work at test benches involving RF test sets, fixtures, and automated scripts.
- Fast-paced environment with repetitive and precision-based testing processes.
Target Candidate Profile
Ideal candidates may come from:
- 1-3 years in electronics testing, device repair, depot-level service, or RF lab support
- Technical school or Associate degree programs with hands-on lab work
- Military electronics backgrounds
- Junior-level RF, electronics, or test technicians looking to advance
Must Haves (Non Negotiable)
- Basic experience with electronic or RF test equipment
- Ability to follow structured test procedures
- Comfort working on a production-style test line
- Strong documentation and attention to detail
- Must be a U.S citizen
Preferred (Nice to Have)
- Exposure to automated test systems
- Experience with 2 way radios or communications equipment
- Prior work in electronics manufacturing or repair
- Familiarity with Lean/5S environments
Under limited to moderate supervision, provides technical solutions to faculty, staff, and students for all aspects of classroom Academic Technologies, including but not limited to displays, complex audio and control systems, and lecture capture software. Significant focus on IP based network audio and visual (AVOIP) academic technology primarily comprised of Extron, QSC, and Dante environments. Ability to work independently as a subject matter expert with an emphasis on learning new skills through training and certifications.
All work and results are documented within a ticketing application. Learning Environments specialists are dispatched to provide hands-on support when a remote solution is not available. Must be able to work within an ITIL, metrics driven environment. All work is guided by the published ITIL Service Operations Framework. Each individual is expected to coordinate with our Service Desk and Mobile Action teams to deliver fully comprehensive support. Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be required to work in any of the four tiers as needed.
IT Support Specialists (ITSS) are expected to understand and follow consistent defined processes for all service interactions, while observing established standards. The ITSS focuses on continual improvement of their own skills as well as the documented service and troubleshooting processes used by the myIT division.
Hours of operation will vary with season and semester schedule and may include limited nights and/or weekend work.
- At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
- Assists users, via on-site visits and/or remote tools, in troubleshooting and resolving hardware and software issues related to classroom and conference room technologies. This includes but is not limited to AV hardware and computer software. Solves moderately complex problems and may coordinate required effort from multiple support groups, including outside vendors.
- Basic operational support and team awareness. All workflow and results are documented in a ticketing application. Process and knowledge documentation via Knowledge Base Articles. Communication amongst team members for purposes of cross training.
- Preventative maintenance and testing of high-impact classrooms and conference rooms to maintain peak functionality and minimize impact to end-users.
- Continuous pursuit of training and certifications relative to existing AV environment and industry changes.
- Team meetings and other duties as assigned.
- Training of end-users on basic functionality of AV hardware and lecture capture software in classroom and conference room spaces.
Qualifications:
- Bachelor's degree in related area and/or equivalent technical certification and experience desired.
- Minimum of 2 years combined experience in one or more of the following:
- Basic understanding of TCP/IP function, network topologies, and related technology
- Supporting classroom A/V technology including:
- Qsys AV cores, peripherals, and designs
- Extron NAV including encoders and decoders
- Dante monitoring and source routing
- Hardware such as monitors, speakers, and cabling.
- Windows and Apple environment experience required.
Knowledge, Skills, and Abilities:
- Experience with video conferencing such as Zoom, Teams, and/or Webex.
- Basic understanding of AV signal flow.
- Basic ability to read AV room diagrams
- Comfortable with technical training for a small to medium 2-20 person group.
- Experience creating technical documentation.
- Proven ability to work with a team to deliver value based solutions to partners.
- Strong interest in in learning about AVoIP and Audio Vistual technology.
- Proficient in Microsoft Office applications;
- Accountable
- Adaptable
- Collaborative and teamwork-oriented
- Customer relationship manager
- Innovative and creative thinker
- Mission and service-oriented
- Openness (zest) for learning
- Results-oriented
- Excellent communication skills
- Professional phone etiquette
- Self-starter
- Detail-oriented
- Dependable
Licenses/Certifications:
Avixa CTS, Extron ECS, Extron NAVS, Q-Sys Design Level 1, or equivalent documented experience working with these technologies preferred.
Must have a current and valid driver's license with a clean driving record for the last 3 years and no major violations within the last 5 years;
ITIL Foundations Certification or pass within first 6 months of employment