Capcenter Refinance Jobs in Usa

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

Business Operations Lead

Location: Santa Monica, CA (ONSITE ONLY)

Employment Type: Full-Time

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

You will be Plug’s internal force multiplier. You will own cross-functional strategic projects, build and refine operating systems, drive accountability across teams, and ensure the company executes against its priorities. You will work directly with the executive team to turn strategy into action, pressure-test assumptions, and make the business run measurably better every quarter.

What You’ll Do...

Strategic & Operational Execution

• Lead high-priority, CEO/VP-level initiatives from concept to operational rollout (e.g., new business lines, geographic expansion, partnerships, auction ops, lender integrations).
• Develop and maintain company OKRs, quarterly planning cycles, and operational dashboards.
• Identify bottlenecks and design scalable processes for customer onboarding, dealer operations, vehicle flow, pricing, and dispute resolution.

Cross-Functional Leadership

• Partner with Product to translate operational needs into roadmap requirements; shape feature specifications, pilot new tools, define success metrics.
• Partner with Sales, Dealer Success, and Ops to build repeatable, measurable workflows.
• Drive alignment across functions; create clarity, surface risks early, and ensure accountability on major deliverables.

Data, Analytics & Decision Support

• Build models that inform pricing, auction performance, vehicle sourcing, lender economics, and operational capacity.
• Own critical dashboards and KPI definitions
• Run deep-dive analyses to uncover root causes and translate insights into operational changes.
  

Process Design & Scalability

• Architect and refine processes for Plug’s business lines 
• Build SOPs, playbooks, and repeatable systems that simplify complex operations.
• Evaluate and implement tools that improve speed, accuracy, and dealer experience.

What You’ll Bring...

• 6+ years in BizOps, Strategy & Ops, Operations, Consulting, or high-growth startup roles (auto/marketplaces a plus).
• You scale chaos into systems.
• You are analytically sharp: can build pricing models, size markets, and pressure-test logic.
• You have proficiency with analytics and visualization tools (SQL, Python, Tableau/Power BI, or equivalent)
• You write clearly and structure your thinking.
• You thrive in ambiguous zero-to-one environments.
• You move fast, operate independently, and have a low ego.
• You’re comfortable with high accountability and high visibility.

Why Plug?

• Direct ownership of a core growth lever in a rapidly evolving market.
• Opportunity to shape Plug’s external ecosystem from early stages.
• Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces.
• High impact, high autonomy, and clear line of sight to company-level outcomes.

Compensation & Benefits

• W2 Salary: $145,000 - $160,000
• Medical, Dental, Vision

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Next Steps:

Ready to build something from scratch and lead with impact? We’d love to meet you. Email with your best pitch as to why we should connect with you!

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

Senior Designer – Branding

We are seeking a highly creative and strategically minded Senior Designer – Branding to lead and execute brand identity projects across a diverse portfolio of partner collaborations and in-house ventures. This role operates much like a creative agency within our organization — developing compelling, differentiated brand worlds for hospitality concepts, commercial spaces, retail environments, and strategic partnerships.

The ideal candidate combines strong conceptual thinking with refined execution. They are fluent in brand storytelling, visual identity systems, and spatial application — able to translate strategy into impactful design across print, digital, and physical environments.

Please provide portfolio link with application for consideration.

Key Responsibilities

Brand Strategy & Identity Development

• Support the conceptual development of brand identities for partner projects and new ventures
• Translate business objectives into clear brand positioning and visual direction
• Develop comprehensive brand systems including logos, typography, color palettes, visual language, and brand guidelines
• Create compelling brand presentations and pitch decks for internal and external stakeholders

Partner & Hospitality Projects

• Develop branding for hospitality concepts including restaurants, bars, private clubs, and experiential spaces
• Create visual assets for commercial and retail environments (signage, menus, collateral, environmental graphics, packaging)
• Collaborate closely with interior design and architecture teams to ensure brand cohesion within physical spaces
• Support naming exploration, tone-of-voice development, and storytelling frameworks

Special Creative Projects

• Support bespoke design initiatives across collaborations and partnerships
• Develop creative direction for launches, events, and branded experiences
• Design campaign assets that extend brand identities into marketing and communications
• Ensure luxury-level execution across all creative outputs

Qualifications

• 5+ years of experience in branding, preferably within a creative agency or luxury brand environment
• Strong portfolio demonstrating brand identity systems, hospitality or spatial branding, and conceptual thinking
• Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop)
• Experience designing for physical spaces (environmental graphics, wayfinding, packaging, print production)
• Exceptional typography, layout, and visual storytelling skills
• Strong presentation and communication abilities
• Ability to move fluidly between big-picture concepting and detailed execution

What Makes You a Fit

• You think like an creative agency but execute like an in-house leader
• You understand how brands live beyond logos — across environments, materials, and experiences
• You are comfortable presenting to senior stakeholders and external partners
• You have a refined aesthetic and a strong understanding of luxury positioning
• You thrive in a fast-paced, entrepreneurial environment

Tailor | Luxury Retail & Bespoke Alterations

Highly skilled Tailor specializing in precision garment alterations, bespoke adjustments, and fit refinement within a luxury retail environment. Dedicated to delivering exceptional craftsmanship while preserving design integrity, silhouette, and brand standards.

Core Responsibilities:

• Perform expert alterations on ready-to-wear and bespoke garments

• Execute precise adjustments including hems, waist suppression, sleeve refinements, and jacket shaping

• Conduct client fittings with attention to comfort, proportion, and aesthetics

• Collaborate closely with sales associates to achieve optimal client satisfaction

• Ensure all modifications maintain garment balance and construction quality

• Manage workflow timelines to meet delivery expectations

• Uphold luxury standards for finishing, pressing, and garment care

• Advise on fit solutions and technical feasibility of alterations

Key Strengths:

• Advanced technical sewing and pattern-adjustment expertise

• Deep understanding of garment construction and tailoring techniques

• Exceptional attention to detail and finishing quality

• Client-focused approach to fit and comfort

• Ability to work under tight deadlines with consistency

• Experience handling high-value luxury garments

Passionate about craftsmanship, precision, and enhancing the client’s experience through impeccable fit.

Purpose

This position is responsible for Designing, Configuring, Testing, Implementing and Supporting capabilities for Transportation Management and Supply-Chain management related applications.

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 10+ years System configuration & implementation experience required to perform the essential functions of the job with at least 3+ years of experience in solution designing
• Experience with any TMS Supply Chain industry applications with configuration knowledge
• Knowledge in Manhattan Associates TM Active software product is an added advantage
• Experience with SQL (mysql/postgres), JSON, Postman tool
• Experience with Excel (vlookup/xloopup, Marcos)
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• High level of customer service

Essential Functions

• The individual who fills this position should have solid TMS knowledge. The required skills/experience includes:
• Customer focused approach to ensure application availability for day-to-day business operations
• Identifies risks and issues and escalates as necessary. Research and document recommendations or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure
• Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows.
• Ability to work with end users to define business requirements for new projects as well as supporting existing processes.
• Validate that the application requirements meet overall business process needs, are within the project scope, and are internally consistent.
• Ability to create high-level and low-level design to help the team build the solutions.
• Collaboratively work with team and lead the projects
• Ability to work concurrently on multiple projects and tasks across different business units.
• Analyze data and solve new and existing business issues.

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 10+ years System configuration & implementation experience required to perform the essential functions of the job with at least 3+ years of experience in solution designing
• Experience with any TMS Supply Chain industry applications with configuration knowledge
• Knowledge in Manhattan Associates TM Active software product is an added advantage
• Experience with SQL (mysql/postgres), JSON, Postman tool
• Experience with Excel (vlookup/xloopup, Marcos)
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• High level of customer service

Working Conditions (travel, hours, environment)

The noise level in the work environment is typically quiet to moderate

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

About See Kai Run:

See Kai Run creates thoughtfully designed footwear that supports healthy foot development, from first steps through childhood adventures. Guided by our “feet-first” philosophy, we combine expert-informed design, quality craftsmanship, and playful style to serve families. Today, See Kai Run is a leading children’s footwear brand with a growing omni-channel presence across digital platforms and strategic wholesale partnerships, powered by a collaborative team passionate about building products that families love.

Position Summary:

The Footwear Designer supports the creation and execution of product design, influencing all segments of See Kai Run’s product collections across various sales channels. This position collaborates closely with the Director of Product Design & Development on all tasks related to product creation, including market and trend research, material sourcing, costing, and commercialization. A qualified candidate also has advanced hands-on experience and knowledge of the entire footwear design and construction process. They support the design direction as well as development with a focus on bringing product to market that promotes and supports healthy foot development for children.

Primary Responsibilities:

• Research and deliver on concept development, integrating innovative design approaches with a focus on healthy foot development and compelling consumer storytelling.
• Stay current with fashion trends and competitive landscapes to deliver meaningful product collections under the Director of Product Design & Development's guidance.
• Ideate and produce design sketches, detailed renderings and technical drawings that support the product creation process
• Create comprehensive technical packs that provide precise instructions for manufacturing partners, including 2D drawings, material specifications, color details and construction methods
• Conduct fit tests to evaluate fit of samples and collaborate with development partners to refine designs to ensure optimal fit, comfort and ease of use for the consumer
• Review prototypes and samples, communicate feedback to refine designs and ensure they meet design intent and quality standards
• Partner with the Director of Design & Development to ensure designs are manufacturable and meet pricing targets and quality objectives of the product collections
• Present design concepts and product objectives effectively to convey the inspiration and craftsmanship behind each style and collection
• Travel to overseas manufacturing facilities and supplier sites to participate in critical stages of product development to maintain design intent and achieve production targets
• Other duties and responsibilities as assigned

Qualifications:

• Bachelor’s Degree or higher in footwear design, industrial design or related field
• 3+ years experience in footwear design and development or related field
• Proficient in design software such as Adobe Creative Suite, and office software (Microsoft Suite)
• Proven ability to research, analyze and interpret design elements into product construction
• Excellent written and verbal communication skills
• Strong interpersonal skills for building working relationships within teams

Key Competencies:

• Creative & Innovative – works independently and cooperatively with others to produce novel and valuable ideas that balance creativity and commercial viability
• Technical Expertise – demonstrates expertise in footwear design and construction and a comprehensive understanding of healthy foot development essentials
• Critical Thinking – keen attention to detail in planning, organization, and execution of tasks while still seeing the big picture and understanding how all the pieces fit together and affect one another.

Workplace Arrangement:

This is an in-office hybrid position, mandatory 3 days per week in Bothell, WA office. Subject to change as per company guidelines.

Benefits:

Medical/Dental/Vision, Retirement, Life Insurance, Employee Assistance Program

Pay Range:

The pay range for this position is $70,000 – $85,000 annually. Base pay offered will vary depending on job-related knowlege, skills, and experience.

PRINCIPAL MISSION:

The Social Media & Projects Coordinator is a mid-level communications professional responsible for executing the organization’s social media presence across multiple platforms, with a strong focus on content creation, bilingual copy writing and communication, community management, and performance tracking with some knowledge of paid social advertising within a healthcare/FQHC environment while coordinating cross-functional marketing and community impact projects.

This role combines content creation, bilingual communications, healthcare-compliant messaging, and structured project coordination to ensure campaigns, events, and digital initiatives are delivered on time, on brand, and aligned with strategic priorities.

The ideal candidate is detail-oriented, organized, culturally responsive, and digitally fluent — capable of managing multiple moving parts while maintaining consistency, compliance, and community trust.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

l. Promote a safe, cooperative and professional health care environment to ensure optimal patient care.

Content Creation, Coordination & Publishing

1. Write clear, community responsive, and engaging social media copy in English and Spanish. Execution of approved social media content calendars across platforms including Instagram, Facebook, X, LinkedIn, TikTok, and YouTube.
2. Create and adapt social content including captions, graphics, short-form video, stories, and carousels and ensure content aligns with organizational voice, accessibility standards, and platform best practices. Maintain organized content libraries, asset tracking, and version control.

Marketing Project Coordination

1. Coordinate timelines, deliverables, and internal approvals for social campaigns, events, advocacy initiatives, and service-line promotions. Track project milestones and ensure materials are delivered on schedule even when impromptu asks are added to the editorial queue. Maintain project documentation, calendars, and workflow systems. Assist in organizing assets for digital signage, web updates, and promotional materials.
2. Serve as liaison between communications, clinical teams, community partners, and vendors as assigned.
3. Support execution of observances, health awareness months, ribbon cuttings, internal/community events, and digital campaigns.

Healthcare & FQHC-Aligned Communication Skills

1. Support social media content that promotes healthcare services, programs, events, and community initiatives in a patient-centered and compliant manner.
2. Follow established workflows to ensure adherence to healthcare regulations (e.g., HIPAA awareness, patient privacy, consent, and non-disclosure).
3. Apply sensitivity when responding to patient-related inquiries and escalate appropriately.
4. Support messaging aligned with FQHC values, health equity, community trust, and access to care.

Community Engagement & Monitoring

1. Monitor and respond to comments, messages, and mentions in English and Spanish using approved brand language.
2. Engage with community partners, stakeholders, and followers to build trust and connection.
3. Identify trends, recurring questions, or sentiment shifts and flag them to leadership.
4. Support reputation management and issue escalation protocols.

Campaign & Creative Support

1. Assist with the rollout of campaigns tied to service lines, public health observances, advocacy efforts, and community events.
2. Repurpose long-form content (web pages, newsletters, flyers, press releases) into social-ready formats.
3. Contribute creative ideas for series, storytelling, and engagement tactics tailored to diverse audiences. Support collaboration with internal teams, designers, videographers, and external partners. Monitor to remain current and relevant.

Competencies and Attributes

1. Strong leadership and team collaboration skills
2. Excellent communication abilities with technical and non-technical audiences
3. Strategic thinking combined with attention to detail
4. Problem-solving mindset with creative and analytical approach
5. Ability to manage multiple priorities in a fast-paced environment
6. Cultural competency and commitment to serving diverse populations
7. Adaptability and willingness to learn new systems and domains
8. Results-oriented with strong organizational skills

Analytics, Reporting & Optimization

1. Track and analyze performance metrics such as reach, engagement, growth, clicks, and video performance. Compile regular performance summaries and insights for internal review. Use data to inform content refinement and platform optimization. Assist in tracking campaign effectiveness and community impact.

AI Tools & Digital Innovation

1. Knowledge of AI-powered tools to support content ideation, caption drafting, translation refinement, scheduling, analytics summaries, and trend research. Stay informed on emerging AI tools and digital trends
2. Apply AI responsibly and ethically, ensuring all outputs align with brand standards, compliance requirements, and human review processes.
3. Support increased efficiency and scalability through smart tool usage.

Governance, Brand & Compliance

1. Adhere to brand guidelines, accessibility standards, and organizational policies.
2. Follow content approval and documentation workflows.
3. Escalate potential compliance, reputational, or crisis-related issues promptly.
4. Support internal social media guidelines and best practices

Role Clarity

1. Execution-focused. In real time. Compliance-aware. Data-informed and digitally savvy

This role IS NOT:

1. Sole owner of social media strategy. Responsible for final crisis communications decisions. Owner of paid media budgets.

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in marketing, Communications, Digital Media, or related field (or equivalent experience) (required).
• Ability to write and publish content fluently in English and Spanish.
• Attention to detail and compliance awareness
• Strong understanding of major social media platforms and content best practices.
• Experience working within brand guidelines and approval workflows.
• Cultural competency and commitment to serving diverse populations
• Proficiency of graphic design or video editing skills (Canva, Adobe, CapCut).
• Experience using AI tools to support marketing or communications workflows.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Minimum 3-5 years of experience with demonstrated social media and community management and project coordination expertise.
• Results oriented with strong organizational and time-management skills
• Strong analytical and data management capabilities

WORKING CONDITIONS:

• Regular office work with computer use. Ability to attend meetings across multiple locations

SUPERVISION:

This position reports directly to the AVP of Community Impact, Communications and Marketing and indirectly to the Digital Communications Specialist.

Are You a Proven Operator Who Thrives on Turning a Founder's Vision Into Scalable Reality?

• Do you have 7+ years leading operations in professional services, consulting, or a regulated industry?

• Have you worked alongside a founder before — and do you understand what it means to be the operator who makes the vision real?

• Are you energized by building scalable systems, leading high-performing teams, and driving profitable growth?

• Do you hold people accountable with clarity and respect — and do you never avoid the hard conversations?

If so, you may be the operational leader Berg Compliance Solutions has been looking for.

Important: If this role speaks to you, please read carefully. Serious candidates must follow the application instructions at the bottom of this posting. Applications submitted any other way will not be considered.

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ABOUT BERG COMPLIANCE SOLUTIONS

Berg Compliance Solutions (BCS) is an Austin-based environmental, health and safety (EHS) consulting firm that has served Texas manufacturers and general contractors for over 13 years. We don't just advise — we become our clients' EHS department, delivering on a critical goal: protecting their employees, the environment and businesses.

Our core belief: EHS compliance isn't just a regulatory burden — it's a competitive advantage. Through our proprietary processes and technology platform, we help manufacturers and contractors win more contracts, attract top talent, and build operational resilience. We back it with a bold guarantee: full OSHA, TCEQ, and EPA compliance within 12 months, with financial protection.

Our clients don't just hire us. They partner with us, often for years. That's by design.

We have aggressive plans to multiply the size of this business over the next five to seven years — driven by geographic expansion, new service lines, and our Apprentice EHS Training Program. We have the vision and the proven model. Now we need the operational leader to scale it.

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THE MISSION

You are the bridge between Vision and Execution.

Our Founder has spent over a decade building the intellectual property, systems, processes, client relationships, and culture that define BCS. The operational infrastructure is largely in place — it now needs to be refined, finalized, and scaled.

As Director of Operations, you will be a key leader in running the operational engine of this company — the people, the processes, the projects, and the P&L — working in close partnership with the Founder. You are the person who turns the Founder's growth initiatives into operational reality, on time and on budget.

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KEY RESPONSIBILITIES

Operational Architecture

→ Refine and finalize BCS's existing proprietary processes into fully scalable SOPs, playbooks, and training systems. The foundation is built; your job is to sharpen it.

→ Lead and manage the operational infrastructure required to support aggressive, sustained growth — systems, workflows, technology, and quality controls, in partnership with the Founder.

People Leadership

→ Directly supervise the consulting team, including Senior Managing Consultants and a growing cohort of staff and apprentice-level consultants.

→ Lead hiring, onboarding, performance management, professional development, and accountability in conjunction with the Founder.

→ Champion BCS culture: Fun Vigilance, Fanatic Discipline, Accountability, and Over & Above Effort.

→ Manage and track utilization targets (85% billable), client satisfaction scores (90%+), and delivery of our 12-month compliance guarantee to every client.

Growth Execution

→ Partner with the Founder to translate strategic vision into quarterly and annual operating plans with clear milestones and measurable outcomes.

→ Drive implementation of the roadmap for market expansion, new service line launches, and technology investments, in close collaboration with the Founder.

Financial Stewardship

→ Manage the P&L with a focus on improving margins, controlling costs, and driving profitable growth.

→ Monitor project margins, billable utilization, and contract renewals. Find the leaks and plug them.

Operational Filter for the Founder

→ Serve as the first line of decision-making on day-to-day operational issues, team management, and problem-solving — so the Founder stays focused on high-leverage activities.

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WHAT WE'RE LOOKING FOR

Required:

• 7+ years of operations or general management experience in professional services, consulting, or a regulated industry

• Bachelor's degree from an accredited university (business, operations, or related field preferred). Graduate degree is even better.

• Proven experience managing teams and contributing to P&L performance

• Strong track record of building and scaling operational systems in a growing organization

• High integrity, sound judgment, and strong communication skills

• Must be based in the Austin, Texas area with the ability to report regularly to our Northwest Austin office

• Ability to travel up to 20% as needed.

Preferred:

• Familiarity with EHS, environmental compliance, or the regulatory consulting landscape

• Experience with EOS (Entrepreneurial Operating System) or a similar operating framework

• Experience in professional services or consulting firms

• Experience scaling a small team through significant growth

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COMPENSATION & BENEFITS

• Base Salary: $115,000 – $135,000 (commensurate with experience)

• Performance Bonus: $20,000 – $30,000, tied to net profit growth, operational milestones, and team performance

• Long-Term Incentive: Potential phantom equity or profit sharing as the company hits defined scale targets

• Health, dental, and vision insurance

• 401(k) with employer match

• High-autonomy work environment with direct access to company leadership

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OUR CULTURE: FUN VIGILANCE

We do serious work — people's lives and safety depend on it. But that doesn't mean we don't enjoy the work and the people we do it with. Our culture is built on accountability, fanatic discipline, continuous improvement, and a genuine service-minded attitude.

We follow our processes without exception, respond to clients within two hours, and always go above and beyond. No silos, no drama, no excuses. Just a team committed to protecting people and building great companies.

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HOW TO APPLY — PLEASE READ CAREFULLY

**We don't hire through a standard process, and we don't want standard applicants. To be considered for this role, you must follow these instructions exactly to the interview process started**

1. A brief summary (one page or less) describing a "Long List" you inherited in a previous role — a backlog of operational or growth initiatives — and how you prioritized and executed it to drive measurable results.

2. Your resume, along with your compensation requirements.

Send both to:

Applications submitted without the summary, will not be considered. This step is intentional — it tells us a great deal about who you are.

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BCS is a company on the move. If you're the operator who wants to help build something great — and leave a lasting mark on the safety and wellbeing of Texas's manufacturing and construction workforce — we want to hear from you.