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Associate Director of Communications Systems
Arlington, VA (On-Site)
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Overview
Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.
This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.
You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.
Key Responsibilities
Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)
• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions
• Configure and optimize call routing, IVR structures, queues, and office/department setup
• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection
• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting
• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time
• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint
• Serve as primary technical contact with Dialpad support and account team
• Troubleshoot call quality issues, agent status problems, and routing errors
Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)
• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization
• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping
• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare
• Build liaison performance dashboards and automate the pulse report
• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation
• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster
Integrations & Cross-Platform
• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows
• Maintain integrations between Dialpad, Zoho, CallRail, and other systems
• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)
• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed
Performance Monitoring & Reporting
• Track and report on Dialpad and Zoho KPIs weekly to leadership
• Identify trends and proactively address issues before they impact metrics
• Support Operations Analyst with data extraction for deeper analysis
Documentation & Training
• Create and maintain system documentation, runbooks, and SOPs
• Develop training resources to improve adoption and reduce errors
• Conduct end-user training for new hires and existing staff
What Success Looks Like
• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO
• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it
• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated
• When something breaks or trends in the wrong direction, you catch it before anyone else does
Qualifications
Required
• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)
• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)
• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups
• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)
• Experience building dashboards or reports in Power BI, Looker, or similar
• Strong analytical skills—able to interpret data and identify root causes
• Excellent communication skills with ability to present metrics to leadership
• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation
• Ability to work on-site in Arlington, VA
Preferred
• Zoho CRM administration certification
• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)
• Healthcare industry experience (home health, hospice, or multi-site provider groups)
• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)
• Familiarity with data warehousing concepts and ETL pipelines
• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations
• Background in contact center operations (not just IT administration)
What We Offer
• Ownership of two mission-critical platforms with direct impact on business performance
• Direct visibility with CIO, COO, and executive leadership
• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one
• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion
• Competitive compensation and benefits package
• Career growth opportunities within IT and operations
Compensation
Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs
Benefits
Full-time employees qualify for the following benefits:
• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays
All employees qualify for these benefits:
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand — cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Work Shift
Day (United States of America)
Location
- Women's Imaging - Kennestone Outpatient Facility (KOP)
Hours
- PRN Days - 8:30a - 5:00pm
- ARRT Mammography required and ARRT Bone Densitometry experience and certification is also considered.
Job Summary
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgement, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
- Must maintain minimum FDA/MQSA requirements for continuing education, experience and equipment.
Core Responsibilities and Essential Functions
Equipment
- Demonstrates the ability to adjust technique so that patient receives the best study possible and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule.
- Ability to properly operate all radiographic equipment in a safe and competent manner. Assuring that equipment is not abused and is left in good working order.
Patient Care
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
- Reviews radiographic images for clinically acceptable results and releases patients.
- Responds to emergency situations.
- Uses critical thinking skills.
- Seeks clarification on ambiguous orders.
- Assists other technologists in all modalities when needed.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment.
- Verifies two unique patient identifiers per policy and verifies proper clinician order prior to performing a procedure.
- Ensures patient's privacy and comfort is accommodated.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Understands, demonstrates and documents Pre-Procedure Verification and Time-Out process when appropriate, if applicable.
- Demonstrates and understands pre-and-post procedural care, if applicable.
- Demonstrates and understands sterile technique, if applicable.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Follows physicians instructions when assisting with procedures and exams.
- Practices RBAC (Read Back and Confirm) when taking verbal orders.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Produces acceptable images, as evidenced by maintaining a first-time acceptance rate of 95 percent.
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Completes all studies in RIS, images are oriented, marked, labeled, and noted correctly prior to sending all studies to PACS; prints CDs as necessary.
- When submitting procedures for interpretation comparative studies are digitized if necessary and the preliminary sheet is filled out in its entirety, if applicable.
- Maintain all documentation so that the facility meets ACR Accreditation standards.
- Technologist is knowledgeable in completing and documenting the following ACR/MQSA QC test: Phantom, Visual checklist, Repeat analysis, Compression-pressure, compression thickness, flat filed test, calibration, Dicom printer test.
Operations
- Restocks linens and supplies, and maintains Mammography Department in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding.
- Prepares and maintains patient follow-up data.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Familiar with Mammography Tracking System.
- Maintains Joint Commission standards and any other regulatory agency standards
- Familiar with FDA/MQSA EQUIP program
- Any other duties as assigned.
Required Minimum Education
- Graduate of AMA approved School of Radiology Technology Required and currently ARRT registered. Required
- Graduate of AMA approved School of Radiology Technology Required and currently ARRT registered. Required
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- ARRT Mammography
- ARRT Radiography
- Basic Life Support or BLS - Instructor
Additional License(s) and Certification(s)
- (No content provid
Work Shift
Day (United States of America)
Job Summary:
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable, and cooperative.
- Assists with providing safe, age-appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity, and initiative in the utilization of equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
- Must maintain minimum FDA/MQSA requirements for continuing education, experience, and equipment.
Core Responsibilities and Essential Functions:
Patient care
- Obtains complete clinical history, gathers examination data, and assesses for contraindicating conditions.
- Ensures all studies have proper patient identification and right/left markers are utilized appropriately.
- Reviews radiographic images for clinically acceptable results and releases patients.
- Responds to emergency situations.
- Uses critical thinking skills.
- Seeks clarification on ambiguous orders.
- Assists other technologists in all modalities when needed.
- Observes patient condition and properly evaluates situations when physician intervention is necessary to prevent deterioration due to misjudgment.
- Verifies two unique patient identifiers per policy and verifies proper clinician order prior to performing a procedure.
- Ensures patient's privacy and comfort is accommodated.
- Demonstrates competence in determining and applying appropriate procedures, equipment, supplies, and techniques based on patient age.
- Understands, demonstrates, and documents Pre-Procedure Verification and Time-Out process when appropriate, if applicable.
- Demonstrates and understands pre- and post-procedural care, if applicable.
- Demonstrates and understands sterile technique, if applicable.
- Organizes schedule, time, and priorities so that required activities are accomplished within designated time frames.
- Follows physician's instructions when assisting with procedures and exams.
- Practices RBAC (Read Back and Confirm) when taking verbal orders.
Equipment
- Demonstrates the ability to adjust technique so that the patient receives the best study possible while maintaining image quality.
- Reports problems regarding malfunctioning equipment to the supervisor or service provider so that issues can be corrected in a timely manner.
- Cleans, disinfects, and maintains equipment in accordance with infection control policy and department cleaning schedule.
- Ability to properly operate all radiographic equipment in a safe and competent manner, ensuring equipment is not abused and is left in good working order.
Education and communication
- Patiently and clearly explains the purpose and nature of the exam to the patient prior to starting the procedure, minimizing anxiety and facilitating cooperation using AIDET (Acknowledge, Introduce, Discuss, Explain, Thank).
- Ensures patient's questions, concerns, or contraindications are satisfactorily addressed; notifies physician when this cannot be accomplished prior to initiating the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Ensures required documentation is concise, legible, and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignments.
- Completes mandatory departmental and hospital-wide education without prompting.
Quality control
- Produces acceptable images, maintaining a first-time acceptance rate of 95 percent.
- Ensures equipment is fully operational prior to each use by checking for proper calibration and operating deficiencies.
- Completes all studies in RIS; ensures images are oriented, marked, labeled, and noted correctly prior to sending all studies to PACS; prints CDs as necessary.
- When submitting procedures for interpretation, digitizes comparative studies if necessary and completes the preliminary sheet in its entirety, if applicable.
- Maintains all documentation so that the facility meets ACR Accreditation standards.
- Technologist is knowledgeable in completing and documenting the following ACR/MQSA QC tests: Phantom, Visual checklist, Repeat analysis, Compression-pressure, Compression thickness, Flat field test, Calibration, DICOM printer test.
Operations
- Restocks linens and supplies, maintaining Mammography Department in a clean and orderly condition.
- Transports and positions patients, assisting them on and off the procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding.
- Prepares and maintains patient follow-up data.
- Willingly lends knowledge and assistance to others upon request and routinely as time allows, ensuring all working time benefits the department.
- Performs routine clerical and support duties in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities, ensuring prompt notification of problems or potential issues.
- Maintains an individual productivity rate equal to other co-workers.
- Familiar with Mammography Tracking System.
- Maintains Joint Commission standards and any other regulatory agency standards.
- Familiar with FDA/MQSA EQUIP program.
- Any other duties as assigned.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Graduate of AMA approved School of Radiology Technology Required and currently ARRT registered. Required
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated:
- ARRT Mammography
- ARRT Radiography
- Basic Life Support or BLS - Instructor
Additional License(s) and Certification(s):
Speech Language Pathologist Full Job Description:
Local or Travel Contract for Speech Language Pathologist (SLP) needed for School District in Northeast Florida. Clinical Fellowship may be considered. Rate packages will differ when considering clinical fellowship (CFY).
Speech Language Pathologist Shift:
- In Person, school hours M-F. Weekend and holidays off.
Speech Language Pathologist Job Type:
- Speech Language Pathologist (SLP)
Speech Language Pathologist Pay: Travel Contract
- $1608 Gross Weekly
- $20.00 an hour taxed
- $908 weekly tax-free stipends for Housing and Meals and Incidentals Per Diem
- $500.00 Travel Allowance ($250.00 to assignment and $250.00 from assignment) must qualify
Speech Language Pathologist Must Have:
- Must have active SLP license in FL
- Master's Degree in Speech-Language Pathology
- New grads ( clinical fellow ) accepted, rate packages will differ
- ASHA Certification required
Speech Language Pathologist Position:
- Candidates needed 8/11/2025 - 5/28/2026
- Multiple Locations available
- Local rates available $38-47/hr.
Speech Language Pathologist Benefits Available:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- $500.00 referral bonus
About Us:
RCM Health Care Services’ mission is to provide opportunities for qualified candidates across medical professions. We deliver timely results and have built a reputation of trust with our clients and candidates. Since 1975, we have been providing staffing solutions to many of the finest healthcare institutions across the nation and careers for thousands of candidates. As professional career opportunity matchmakers, we follow up and follow through to help our clients and candidates to reach their career and life goals. We proudly hold the Joint Commission Gold Seal of Approval as well.
If interested in this position, please apply within, or call Tricia Spangler at 917-286-5254 for more information.
INDT
#AC1
#ACT
Work Shift
Various (United States of America)
Job Summary:
- Wellstar Cobb - Cardiovascular Medicine in Austell, Georgia is seeking a Cardiac Vascular Sonographer.
- The Cardiac Vascular Sonographer functions in a dual-role position as both Cardiac and Vascular Sonographer.
- Functions under the direction of the Manager or Chief or Lead Sonographer and is responsible for performing all cardiac imaging, including adult, pediatric, transesophageal and stress echocardiograms (as applicable to location).
- Performs all vascular imaging including carotid duplex imaging, Ankle-Brachial Index (ABI) with and without exercise, AAA screening, aorta, and upper and lower extremity arterial and venous scans.
- Experience with venous reflux studies preferred but not required (if applicable).
- Performs measurements and calculations according to laboratory protocol.
- Provides written or oral summary of preliminary findings to interpreting physician.
- Responsible for the safety and well-being of all patients in the department.
- Must possess the ability to communicate effectively with patients and the healthcare team.
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Has the knowledge and ability to obtain a quality diagnostic study properly and safely.
- May be asked to inject/administer ultrasound image enhancing agents as well as saline bubble studies.
- Performs other work-related duties as assigned.
- Must be available to take call, work weekends and holidays on a rotating basis (if applicable).
Core Responsibilities and Essential Functions:
Patient Care
- Verifies proper clinician order for procedure.
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Explains test procedures to patients; addresses concerns and answers questions appropriately.
- Follows established procedures for the administration of contrast medias to prevent deterioration of patient condition or unnecessary pain.
- Ensures that all studies have proper patient identification and right/left marker utilization.
- Reviews ultrasound images for clinically acceptable results and releases patients.
- Responds to emergency situations and restocks crash cart and life-support equipment.
- Assists other technologists in all modalities when needed.
- Observes patient condition and evaluates when physician intervention is necessary.
- Verifies correct identity using 2 unique identifiers per hospital policy.
- Ensures patient's privacy and comfort; maintains patient dignity.
- Demonstrates competence in selecting and applying procedures, equipment, supplies and techniques based on patient age.
- Organizes schedule, time and priorities to accomplish required activities.
- Follows physician instructions when assisting with procedures and exams.
- Demonstrates proficiency with loading and operating power injection.
- Uses critical thinking skills.
- Dialogs with patient/family.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate.
- Demonstrates and understands pre- and post-procedural care.
- Preps the patient for procedure.
- Demonstrates and understands sterile technique.
- Ability to perform all vascular ultrasound and echocardiography exams.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting the procedure using AIDET.
- Ensures patient questions, concerns or contraindications are addressed, notifying physician when necessary.
- Participates in the orientation and training of departmental employees.
- Provides preparatory instructions and explanations of procedures to patients.
- Required documentation is concise, legible and precise.
- Reads email each workday and follows through with assignments.
- Completes mandatory departmental and hospital-wide education without prompting.
- Maintains appropriate patient care documentation including echocardiograph tapes, patient charts and logs.
- Appropriately identifies procedures for accurate charging.
- Maintains credentials and documentation required for continued lab accreditation.
- Develops and maintains policies and procedures related to echocardiography.
Quality Control
- Consistently produces acceptable images with a first-time acceptance rate based on radiologist feedback and audits.
- Performs echocardiograms, treadmill, bicycle or stress echoes per physician orders and established practices.
- Confers with physician regarding requirements for non-standard examinations and determines appropriate technical factors.
- Performs pre-procedure verification process per hospital policy.
- Performs measurements and calculations according to protocol.
- Ensures equipment is operational by checking calibration and deficiencies prior to each use.
- Sends studies to PACS immediately; prints CDs as needed.
- Prints and scans after-hours reported studies from teleradiography to PACS when applicable.
- Completes all studies in RIS prior to completing in PACS.
- Prints completed teleradiography log sheets and submits them to Radiologist when applicable.
- Follows infection control policies.
Operations
- Restocks linens and supplies; maintains a clean and orderly environment.
- Transports, positions and assists patients on/off procedure table.
- Performs patient charging activities on the day services are rendered.
- Applies shielding, supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others as needed and when time allows.
- Performs clerical and support duties as required to maintain continuity and quality of services.
- Keeps supervisor informed of responsibilities and promptly reports problems or potential issues.
- Maintains individual productivity equal to co-workers.
- Ability to operate all workstations in the ultrasound department.
- Ability to push/retrieve images from the ultrasound console to PACS.
- Maintains Joint Commission and other regulatory standards.
- Takes call when necessary.
- Performs other duties as assigned.
Equipment
- Maintains clinical competency in all areas of echocardiography and vascular studies through ongoing practice and education.
- Demonstrates competency in performing all studies and modalities.
- Consults with cardiologists and other resources to increase knowledge.
- Maintains registry certification.
- Maintains equipment in working order through routine cleaning and preventive maintenance.
- Reports equipment malfunctions promptly.
- Cleans,
- Operating Room for a travel nursing job in Jefferson, North Carolina.
Job Description & Requirements Specialty: OR
- Operating Room Discipline: RN Start Date: ASAP Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel REQUIRED SKILLS / CERTS / EXP: Minimum Years of Experience: 2 Traveler Experience: Not required Locals Accepted / Rate Difference: Yes Certs: ACLS, BLS, PALS Ratios: 1:1 Shift: 7a-3p Monday thru Friday Call Requirement: Call is every third day, every third weekend.
Clinicians work Monday thru Friday 7-3:30, with call days every 3rd day.
Call starts at 3pm-7am during the weekday and weekend call is Friday 3pm- Monday 7am.
ProKatchers Job ID 3204281.
Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
Posted job title: RN OR About ProKatchers Founded in 2016, ProKatchers Inc.
is a JCC-certified organization and a recognized leader in healthcare staffing.
Named one of the Fastest Growing Healthcare Staffing Firms by Staffing Industry Analysts (SIA) for 2023-2024, we are proud to be among the top-rated companies in our industry.
At ProKatchers, we offer both short- and long-term contracts, as well as travel opportunities for licensed and experienced healthcare professionals across the United States.
We are committed to providing industry-leading benefits and personalized career support.
We understand that finding the right fit is about more than just a job—it's about aligning your career with your lifestyle.
That's why our dedicated team of career specialists takes the time to get to know you and match you with assignments that meet your goals and aspirations.
ProKatchers has also been recognized by SIA as one of the Best Staffing Firms to Work For—a testament to our employee-first approach.
We specialize in placing clinical and allied health professionals in a wide range of healthcare settings, including acute care hospitals, skilled nursing facilities, long-term care centres, rehabilitation facilities, behavioural health canters, home and community health programs, urgent care clinics, and more.5c143e31-5e48-4549-b638-05792d185386
Recruitment Specialist
We are seeking a passionate and results-oriented Recruitment Specialist to join our team. If you are dedicated to deeply understanding business needs, excel in talent sourcing, and are skilled at guiding candidates through the entire journey from initial contact to onboarding and integration, we look forward to your application. You will become a strategic partner to business units, playing a key role in attracting top talent for our company.
Key Responsibilities:
1. Proactively communicate with department heads to deeply understand talent needs. Lead the development of accurate candidate personas and compelling job descriptions, ensuring alignment with business objectives.
2. Manage and optimize existing recruitment channels (e.g., LinkedIn, job boards, employee referrals). Proactively explore and develop new, efficient talent pipelines to help enhance the company's employer brand image in the talent market.
3. Utilize advanced sourcing techniques (e.g., LinkedIn Recruiter tools) to identify active and passive candidates. Demonstrate excellent resume screening and phone interviewing skills to ensure the recommendation of high-quality, well-matched candidates to hiring teams.
4. Professionally coordinate and schedule all rounds of interviews. Throughout the recruitment process, provide candidates with a smooth, transparent, and positive communication experience, showcasing the company's professionalism.
5. Fully manage the process from offer issuance to onboarding procedures. Proactively follow up on new employee probation periods, collaborate with department managers to ensure smooth integration, and help improve employee retention rates.
6. Regularly track, analyze, and report key recruitment metrics (e.g., time-to-fill, channel effectiveness, offer acceptance rate). Use data-driven insights to continuously optimize recruitment strategies and operational efficiency.
Requirements:
1. Experience: Bachelor's degree or above. Minimum of 3 years of full-time recruitment experience. In-house/corporate recruitment experience is preferred.
2. Stability & Professionalism: Stable career history with an average tenure of over 1 years per company. Possess a high sense of responsibility and professional ethics.
3. Core Competencies:
(1) Business Acumen: Ability to quickly understand business goals and the core requirements of different positions.
(2) Communication & Influence: Excellent communication, coordination, and negotiation skills, adept at collaborating effectively with stakeholders at all levels.
(3) Results-Driven: Strong sense of ownership, clear goal orientation, capable of independently managing and completing the full recruitment cycle.
(4) Data-Driven Mindset: Possess basic data interpretation skills, able to extract actionable insights from recruitment data.
4. Preferred Qualifications: Recruitment experience in specific domains (e.g., Sales, Marketing, etc.); Experience with Applicant Tracking Systems (ATS); Involvement in employer branding initiatives or campus recruitment programs.
The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.
The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.
Key Responsibilities
Vendor Procurement & Management
- Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
- Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
- Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
- Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
- Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
- Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.
Carrier Procurement & Network Strategy
- Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
- Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
- Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
- Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
- Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
- Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
- Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.
Compliance & Risk Management
- Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
- Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
- Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
- Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
- Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.
Capacity Planning & Cross-Functional Collaboration
- Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
- Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
- Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
- Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
- Develop and track KPIs for carrier and vendor performance including:
- On-time pickup and delivery
- Tender acceptance rates
- Claims frequency
- Safety performance
- Cost efficiency
Reporting & Technology Enablement
- Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
- Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
- Maintain accurate reporting for leadership to support strategic planning and operational improvements.
Required Qualifications
- 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
- Strong knowledge of transportation compliance and regulatory requirements
- Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
- Experience negotiating transportation pricing, carrier agreements, and service contracts
- Strong analytical, negotiation, and problem-solving skills
- Experience working cross-functionally with operations, sales, and compliance teams
Preferred Qualifications
- Experience in 3PL, transportation management, or warehousing environments
- Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
- Experience leading transportation procurement events (RFP/RFQ)
- Strong collaboration and cross-functional leadership capabilities
- Experience using TMS systems, logistics analytics tools, or procurement platforms
Patient Care Consultant
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and career growth opportunities will help you thrive in your career. When you join our team as a Patient Care Consultant, you will have the opportunity to give back to communities and positively impact patients’ lives by helping them through their smile transformation journey.
Job Type: Full-time
Salary: $20 - $23 / hour + performance-based incentives up to $6,000/ month
At Aspen Dental, we put You First. We offer:
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free Continuous Learning through TAG U
How You’ll Make a Difference
As a Patient Care Consultant, you will as the primary treatment plan advisor for patients. You’ll guide them through their smile transformation by combining empathy with consultative sales skills to help patients commit to treatment with confidence.
- Consult with patients on recommended treatment plans and product offerings, explaining options in clear, compassionate terms as outlined by the clinician
- Build trust and patient confidence by overcoming objections with empathy, education, and financial clarity
- Create and present customized payment plans tailored to each patient’s financial needs
- Act as the patient’s primary point of contact after their initial visit, answering questions and providing ongoing guidance
- Support treatment acceptance by applying consultative sales techniques that connect patient needs with appropriate solutions
- Follow up with patients to encourage treatment decisions and ensure timely communication
- Track and report on KPIs (e.g., consult-to-acceptance rates, follow-up conversion, payment plan adoption) while leveraging CRM tools to document interactions and monitor follow-ups
- Partner with the dental team to deliver high-quality, patient-first experiences that align with company policies, regulations, and dental board standards
- Collaborate with the Regional Sales Manager to refine consult approaches, improve close rates, and stay current on product offerings, promotions, and financing options
- Identify opportunities for additional services or products that enhance patient outcomes and practice performance
- Ensure a smooth handoff from consultation to procedure, minimizing patient stress and creating a seamless experience
- Deliver an exceptional patient experience with every interaction—supportive, transparent, and compassionate—building loyalty and trust in Aspen Dental
Qualifications
- 2+ years of experience in consultative sales, patient care coordination, or customer service (healthcare or retail sales preferred)
- Proven track record of meeting or exceeding sales or conversion goals
- Excellent communication, interpersonal, and objection-handling skills
- Ability to simplify clinical recommendations into patient-friendly language
- Strong organizational and time-management skills; comfortable using CRM or patient management systems
- Patient-first mindset with empathy, professionalism, and active listening skills
- Resilient and adaptable in a fast-paced environment
- Collaborative team player who partners effectively with clinicians and leaders
- Results-oriented, motivated by both patient outcomes and performance goals
Under supervision, perform work of moderate difficulty in the recording/processing of financial data and cash disbursements following clearly prescribed standard practices and procedures; the performing of various clerical tasks.
- Process invoices and payment vouchers
- Process cash (including check and electronic) remittances
- Receive and process any other receipts; reconcile records and make adjustments
- Maintain and update records
- Perform required photocopying and filing of records
- Collect and verify information
- Enter information into various computerized systems
- Complete financial reports; perform necessary calculations
- Open, collate and distribute department mail
- Prepare correspondence, memos and other documents.
Occasionally delivers mail and answer telephones; return customer calls; handle walk-in customers; may relieve cashier by processing customer payments; perform related work as required or as delegated by supervisor.
Accounts ReceivableUnder supervision, perform work of moderate difficulty in the recording/processing of financial data and cash receipts following clearly prescribed standard practices and procedures; the performing of various clerical tasks.
- Process invoices and payment vouchers
- Process cash (including check and electronic) remittances
- Receive and process any other receipts; reconcile records and make adjustments
- Maintain and update records
- Perform required photocopying and filing of records
- Collect and verify information
- Enter information into various computerized systems
- Complete financial reports; perform necessary calculations
- Open, collate and distribute department mail
- Prepare correspondence, memos and other documents.
Occasionally delivers mail and answer telephones; return customer calls; handle walk-in customers; may relieve cashier by processing customer payments; perform related work as required or as delegated by supervisor.
QualificationsGraduation from high school or equivalent, including or supplemented by course work in bookkeeping and/or accounting, and three years of progressively responsible clerical and bookkeeping work and/or experience in customer service, billing, and collections.
- Considerable knowledge of the principles, methods and practices of mathematics
- Basic understanding of local, state, and federal debt collection laws
- Survey level training on how to best spot and handle fraudulent cash and check transactions
- Working knowledge of word processing and spreadsheet software
- Skill in making arithmetical calculations with speed and accuracy
- Ability to operate a calculator; ability to type at an acceptable rate of speed.
Pursuant to MSD's "Substance Abuse Policy and Procedures," this position has been designated as non-safety sensitive and candidate must pass a Non-D.O.T. Drug Test for this position. Employees occupying this position are not subject to Federal (D.O.T.) Drug and Alcohol Testing Regulations. Employees of MSD must have a meets expectations performance review.
